on purchasing your new VTech product. Before using this telephone, please
read Important safety instructions on page 75 of this manual.
This manual has all the feature operations and troubleshooting necessary
to install and operate your new VTech telephone. Please review this manual
thoroughly to ensure proper installation and operation of this innovative and
feature rich VTech product. For support, shopping, and everything new at
VTech, visit our website at www.vtechphones.com.
www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR® label indicating it meets the latest energy
efciency guidelines.
In Canada, please visit
Table of contents
Getting started ............................... 1
Parts checklist .................................1
Index ............................................. 83
ii
Getting started
Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
Handset ch arger and
charg er adapter
Head ban d
Tele phone base
Tele phone
line cord
Tele phone base
power adapter
The headset battery is not replaceable.
•
To purchase replacement handset batteries or power adapters, visit our
•
website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
Cordles s
handsets (2)
Addit ional
ear hooks (2)
Wall m ount bracket
User’s manu al
1
Cordles s
heads et
Addit ional
earbu ds (3)
Handset
batte ries (2)
Quick star t guide
Heads et charger
power adapter
Heads et
charg er
Handset battery
compartme nt
covers (2)
Getting started
Telephone base and handset charger installation
Install the telephone base and handset charger as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service
through your telephone line, you must install a DSL lter between the
telephone line cord and the telephone wall jack. The lter prevents noise and
caller ID problems caused by DSL interference. Contact your DSL service
provider for more information about DSL lters.
Tele phone
wall jac k
Tele phone
line cord
If you have DSL
high speed
Internet service,
a D SL filte r (not
include d) is
requi red.
Use only the power adapters supplied with this product. To order a
•
replacement, visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call
1 (800) 267-7377.
The power adapters are intended to be correctly oriented in a vertical or oor
•
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
Tele phone base
Electrical outlet
not controlled by
a wall switch
Tele phone
base power
adapter
Handset
charger
adapter
Handset ch arger
2
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, use the provided wall mount bracket to connect with a
standard dual-stud telephone wall mounting plate. If you do not have this
mounting plate, you can purchase one from many hardware or consumer
electronics retailers. You may need a professional to install the mounting plate.
Tabletop to wall mount installation
Plug one end of the telephone line cord into the TEL LINE jack at the
1.
bottom of the telephone base. Plug the small end of the power adapter into
the POWER jack at the bottom of the telephone base.
Position the telephone base as shown below. Insert the extended tabs
2.
marked B of the wall mount bracket into the slots marked B on the back of
the telephone base. Push the telephone base down until it clicks securely in
place.
Route the telephone line cord through the wall mount bracket hole and plug
3.
it into the telephone wall jack. Route the power cord out of the bottom of the
telephone and plug it into an electrical outlet not controlled by a wall switch.
Align the holes on the bracket with the standard wall plate and slide the
4.
bracket down until it locks securely. Bundle the telephone line cord and
power adapter cord neatly with twist ties.
1
2
3
3
4
Getting started
Wall mount to tabletop installation
If the telephone line cord and power adapter cord are bundled, untie
1.
them rst.
Slide the wall mount bracket up and remove it from the wall plate. Unplug
2.
the telephone line cord (or DSL lter) from the wall. Unplug the power
adapter from the power outlet.
Slide the telephone base up and remove it from the wall mount bracket.
3.
See Telephone base and handset charger installation on page 2.
4.
3
1
2
4
Getting started
Handset battery installation
Install the battery as shown below.
If the battery compartment cover is on the handset, press on the grooved
1.
tab and slide the cover to remove.
Plug the battery connector securely into the socket inside the handset
2.
battery compartment, matching the color-coded label.
Place the handset battery with the label THIS SIDE UP facing up and the
3.
wires inside the battery compartment.
Align the cover at against the battery compartment, then slide it towards
4.
the center of the handset until it clicks into place.
Charge the handset by placing it in the telephone base or charger. The
5.
CHARGE light is on when the handset is charging.
1
4
If the handset will not be used for a long time, disconnect and remove the
•
battery to prevent possible leakage.
To purchase replacement batteries, visit our website at
•
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
2
5
CHARGE
light
3
5
Getting started
Handset battery charging
Once you have installed the handset battery, the screen indicates the
battery status (see the table below). If necessary, place the handset in the
telephone base or charger to charge the battery. For best performance, keep
the handset in the telephone base or charger when not in use. The handset
battery is fully charged after 16 hours of continuous charging. See the table on
page 61 for battery operating times.
If the screen is blank or displays Place in charger, you need to charge
the handset without interruption for at least 30 minutes to give the handset
enough charge to use the telephone for a short time. When the battery is low,
the handset displays Low battery along with a ashing icon. If you are on a
call in low battery mode, the handset plays short beeps to alert you.
The following table summarizes the battery charge indicators and actions
to take.
Battery indicatorsBattery statusAction
The screen is blank, or
displays Place in charger
and ashes.
The screen displays
Low battery and ashes.
The screen displays
HANDSET X.
If you place the handset in the telephone base or charger without plugging in the
battery, the screen displays No battery.
Battery has very little or
no charge. The handset
cannot be used.
Battery has enough
charge to be used for a
short time.
Battery is charged.To keep the battery charged,
Charge without interruption
(at least 30 minutes).
Charge
without interruption
(about 30 minutes).
place it in the telephone
base or charger when not
in use.
6
Getting started
Headset charger installation
Install the headset charger as shown below.
Plug the large end of the
headset charger power
Plug the small e nd of
the head set c harger
power adapter into
the power j ack of t he
heads et charger.
Power on the headset
Power on the headset before use. Place the headset in the headset charger
or press and hold for two seconds. The light ashes three times in blue
and you hear three beeps when the headset is being powered on.
If the headset will not be used for a long time, press and hold for two
seconds to power off the headset. The light ashes three times in red and
you hear three beeps when the headset is being powered off.
Headset charging
After installing the headset charger, charge the headset as shown below. The
headset is fully charged after three hours of continuous charging. If the
light does not turn on while charging, you need to charge the headset without
interruption for at least 15 minutes to give the headset enough charge to
use for a short time. For best performance, keep the headset in the headset
charger when not in use. See the table on page 62 for battery operating times.
adapter into an electrical
outlet not controlled by a
wall switch.
Heads et charger
1. Plac e the tip of
the headset in the
sma ll cradle on
the headset charg er.
The headset battery is not replaceable.
2. The magnet holds
the top of the
headset in place.
The light turns
on when charging.
7
Getting started
Headset attachments
Earbud
There are four earbuds provided and one of them has been attached to
the headset.
To remove the earbud from the headset earpiece:
Hold both sides of the earbud and then pull the earbud until it separates from
the earpiece.
To attach the earbud to the headset earpiece:
Choose an appropriate earbud.
1.
Press the earbud towards the earpiece until it clicks into place. Move
2.
the earbud around so that the protruding bump on the earbud is pointing
towards your mouth when placed on your ear. The protruding bump on the
earbud holds the headset securely in your ear.
Protruding bump
8
Getting started
Headset attachments (continued)
Ear hook
There are three ear hooks provided and one of them has been attached to
the headset.
To adjust the headset to wear on your right ear:
1. Hold the headset with one hand.
Lift the ear hook upward.
2. Twist the ear hook 180o clockwise.
3. Push the ear hook downward.4. Hook the headset on your right ear.
Adjust the angle of the headset until
the microphone is pointing towards
your mouth.
9
Getting started
Headset attachments (continued)
To remove the ear hook from the headset:
Hold the headset with one hand and the ear hook with your other hand.
1.
Pull the end of the ear hook up until it separates from the rotating clip on
2.
the headset.
10
Getting started
Headset attachments (continued)
To attach the ear hook to the headset:
Remove any headset attachment (earbud excluded) connected to
1.
the headset.
Choose an appropriate ear hook.
2.
Insert the ear hook [A] into the rotating clip [B] on the headset until it clicks
3.
into place.
[A]
Hook the headset on your right ear. Adjust the angle of the headset until
4.
the microphone is pointing towards your mouth. Firmly grip the earpiece
with one hand whenever adjusting the headset microphone up or down.
[B]
11
Getting started
Headset attachments (continued)
Head band
To attach the head band to the headset:
Remove any headset attachment (earbud excluded) currently connected to
1.
the headset.
To wear the headset on your right ear, insert the end [A] of the head band
2.
into the rotating clip [B] on the headset until it clicks into place.
[A]
[B]
3. Adjust the head band to t your head. Adjust and rotate the angle of the
headset until the microphone is pointing towards your mouth. Firmly grip
the earpiece with one hand whenever adjusting the headset microphone
up or down.
To wear on your left ear, hold the headset on one hand and the head band with
your other hand. Rotate the head band within the rotating clip on the headset.
12
Getting started
Headset attachments (continued)
To remove the head band from the headset:
Hold the headset with one hand and the head band with your other hand.
1.
Pull the end of the head band until it separates from the rotating clip on
2.
the headset.
13
Getting started
Handset layout
CHARGE light
On when the handset is charging in the
telephone base or charger (page 5).
/ VOL (directory/volume)
Press to enter the directory when the telephone
is not in use (page 40).
While in a menu, press to scroll up.
During a call, press to increase the listening
volume (page 24).
(speakerphone)
Press to make or answer a call (page 24).
Press to join a call (page 28).
During a call, press to switch between the
speakerphone and handset (page 24).
/FLASH
Press to make or answer a call (page 24).
During a call, press to answer an incoming call
when you receive a call waiting alert (page 26).
1
While reviewing a call log entry, press
repeatedly to add or remove 1 in front of the
telephone number before dialing or saving it in
the directory (page 44).
Dialing keys
Press to enter numbers or characters.
TONE
With the phone set for pulse dialing, press to
temporarily change to tone dialing while on a
call (page 25).
REDIAL/PAUSE
Press to review the redial list (page 28).
While dialing or entering numbers into the
directory, press and hold to insert a dialing
pause (pages 24 and 38).
14
Getting started
Handset layout
VOL/CID (volume/caller ID)
Press to review the call log when the telephone
is not in use (page 44).
While in a menu, press to scroll down.
During a call, press to decrease the listening
volume (page 24).
MENU/SELECT
Press to show the menu.
While in a menu, press to choose an item, or
save an entry or setting.
OFF/CLEAR
During a call, press to hang up (page 24).
While the handset is ringing, press to silence the
ringer temporarily (page 25).
While the telephone is not in use, press and hold
to erase the missed call indicator (page 44).
While in a menu, press to exit to the previous
menu without making any changes.
While in a menu, press and hold to return to
idle mode.
#
Press repeatedly to show other dialing options
when reviewing a call log entry (page 44).
EQ
During an outside call, intercom call,
message or announcement playback, press
to change the audio quality to best suit your
hearing (page 26).
MUTE/REMOVE
While on a call, press to mute the microphone
(page 25).
While reviewing the call log, directory or redial
list, press to delete an individual entry (pages 46,
41 and 28 respectively).
While the handset is ringing, press to silence the
ringer temporarily (page 25).
While predialing, press to delete digits
(page 24)
15
.
Getting started
Handset layout
PUSH TO TALK (PTT)
Press to begin a one-to-one or one-to-all
broadcast message (page 32).
16
Getting started
Telephone base layout
X/DELETE
Press to delete the message
currently playing (page 52).
When the phone is not in
use, press twice to delete
all previously reviewed
messages (page 54).
IN USE light
Flashes when there
is an incoming call,
or another telephone
sharing the same line
is in use.
On when the telephone
is in use, or the
answering system is
answering a call.
/VOL and VOL/
Press to adjust
the volume during
playback (page 52).
When the phone is
not in use, press to
adjust the telephone
base ringer volume
(page 19).
/FIND HANDSET
Press to page all system
handsets and the
headset (page 26).
/REPEAT
Press to repeat a message
or press twice to play the
previous message (page 52).
Message window
Shows the number of
messages and other
answering system
information (page 55).
/SKIP
Press to skip to the next
message (page 52).
/ANS ON/OFF
Press to turn the
answering system
on or off (page 47).
/PLAY/STOP
Press to play messages
(page 52).
Press to stop message
playback (page 52).
17
Getting started
Headset layout
(on/off)
Press and hold two seconds to power on or off.
Press to answer, end or join a call (pages 24 and 28).
On in red when charging in the headset charger.
On in blue when fully charged in the headset charger.
Flashes once every 10 seconds in blue when in idle mode.
Flashes once every 10 seconds in red when in low battery mode.
Flashes twice every three seconds in blue while on a call.
Flashes quickly and alternately in red and blue while being registered.
Flashes four times every four seconds in blue when there is an
incoming call.
Rotating clip
Connect the ear hook
or head band.
+/-/VOLUME
While on a call, press
to adjust the listening
volume (page 24).
When the headset is not
in use, press to adjust the
ringer volume (page 19).
Earpiece
RESET
inset button
MUTE/FLASH
While on a call, press to
mute the microphone (page 25).
While on a call, press and hold
to answer an incoming call
when you receive a call waiting
alert (page 26).
When there is an incoming call,
press to silence the ringer in the
earpiece temporarily.
Microphone
18
Telephone settings
Ringer volume (telephone base)
Press /VOL or VOL/ on the telephone base to adjust the ringer volume
when the telephone is not in use. When you set the ringer volume to zero, the
base ringer is off and the system announces, “
Ringer volume (handset)
You can set the ringer volume or turn the ringer off. When
the ringer is off, appears on the screen.
Press MENU/SELECT when the handset is not in use.
1.
Press / VOL or VOL/CID to highlight >Ringers, then
2.
press MENU/SELECT.
Press MENU/SELECT to highlight >Ringer volume.
3.
Press / VOL or VOL/CID to adjust the volume. A
4.
sample of each ringer volume plays as you scroll
through the choices. The lowest setting is Ringer mute.
Press MENU/SELECT to conrm your selection. You
5.
hear a conrmation tone.
The setting also determines the ringer volume of the
intercom call and paging tone. However, paging volume
ranges between level 4 to 6 only.
Ringer volume (headset)
The headset does not have an external ringer. When there is an incoming call,
the headset earpiece rings.
To adjust the ringer volume:
Press +/-/VOLUME on the side of the headset when it is not in use.
Base ringer is off.”
>Ringers
Settings
>Ringer volume
Ringer tone
RINGER VOLUME
Ringer tone
You can choose different ringer tones for each handset.
Press MENU/SELECT when the handset is not in use.
1.
Press / VOL or VOL/CID to highlight >Ringers, then
2.
press MENU/SELECT.
Press / VOL or VOL/CID to highlight >Ringer tone,
3.
then press MENU/SELECT.
Press / VOL or VOL/CID to highlight the desired ringer
4.
tone. A sample of each ringer tone plays as you scroll
through the choices.
Press MENU/SELECT to conrm your selection. You
5.
hear a conrmation tone.
If you turn off the ringer volume, you will not hear ringer tone samples.
19
Ringer volume
>Ringer tone
RINGER TONE
>Tone 1
Telephone settings
LCD language
You can select English, Français or Español to be used
in all screen displays.
Press MENU/SELECT when the handset is not in use.
1.
Press / VOL or VOL/CID to highlight >Settings, then
2.
press MENU/SELECT.
Press MENU/SELECT to highlight >LCD language.
3.
Press / VOL or VOL/CID to scroll through the choices.
4.
Press MENU/SELECT to conrm your selection. You
5.
hear a conrmation tone.
Clear voicemail
If you subscribe to voicemail service offered by your telephone service
provider, New voicemail and appear on the handsets when you have
new voicemail messages. Contact your telephone service provider for more
information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the
handsets turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is
new voicemail but there are none (for example, when you have accessed your
voicemail while away from home). Clearing the voicemail waiting indicator
only turns off the indicators; it does not delete your voicemail messages. As
long as you have new voicemail messages, your telephone service provider
continues to send the signal to turn on the indicators.
To manually turn off these indicators:
Press MENU/SELECT when the handset is not in use.
1.
Press / VOL or VOL/CID to highlight >Settings, then
2.
press MENU/SELECT.
Press / VOL or VOL/CID to highlight >Clr voicemail,
3.
then press MENU/SELECT. The screen displays
Turn off indicator?
Press MENU/SELECT to conrm your selection. You
4.
hear a conrmation tone.
Your telephone service provider may alert you of new messages with a
•
stutter (broken) dial tone. Contact your telephone service provider for details.
Voicemail is different from answering system messages recorded in your
•
cordless phone’s answering system. For more information about the
difference, see page 51.
>LCD language
Clr voicemail
LCD LANGUAGE
>English
>Clr voicemail
Key tone
Turn off
indicator?
20
Telephone settings
Key tone
You can turn the key tone on or off.
Press MENU/SELECT when the handset is not in use.
1.
Press / VOL or VOL/CID to highlight >Settings, then
2.
press MENU/SELECT.
Press / VOL or VOL/CID to highlight >Key tone, then
3.
press MENU/SELECT.
Press / VOL or VOL/CID to choose >On or >Off.
4.
Press MENU/SELECT to conrm your selection. You
5.
hear a conrmation tone.
Set date/time
The answering system announces the date and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. However, the year must be correct so
that the day of the week can be calculated from the caller ID information. You
can also turn off the date and time settings of the caller ID service and use
your own settings for each incoming call (see CID time synchronization on
page 22).
Press MENU/SELECT when the handset is not in use.
1.
Press / VOL or VOL/CID to highlight >Settings, then
2.
press MENU/SELECT.
Press / VOL or VOL/CID to highlight >Set date/time,
3.
then press MENU/SELECT.
Press MENU/SELECT to highlight >Date & time.
4.
When the month is ashing, press / VOL or VOL/CID
5.
until the screen displays the correct month and then
press MENU/SELECT; or, press the dialing keys (0-9)
to enter the current month (for example, if the month is
March, you must enter 03).
Repeat step 5 to set the correct date and year and then
6.
press MENU/SELECT to advance to time setting.
When the hour is ashing, press / VOL or VOL/CID
7.
until the screen displays the correct hour and then press
MENU/SELECT; or, press the dialing keys (0-9) to enter
the current hour (for example, if the time is two o’clock,
you must enter 02).
Repeat step 7 to set the correct minute. When AM or
8.
PM is ashing, press / VOL or VOL/CID to choose AM
or PM. Press MENU/SELECT when nished. You hear a
conrmation tone.
If the date and time are not set when a message is recorded, the system
announces, “Time and date not set,” before each message plays.
21
>Key tone
Set date/time
KEY TONE
>On
>Set date/time
Home area code
>Date & time
CID time sync
SET DATE
03/25/10
SET TIME
02:45 AM
Telephone settings
CID time synchronization
This feature allows the time and date to be set by incoming
>Set date/time
Home area code
caller ID information. The default setting is On.
Press MENU/SELECT when the handset is not in use.
1.
Press / VOL or VOL/CID to highlight >Settings, then
2.
press MENU/SELECT.
Press / VOL or VOL/CID to highlight >Set date/time,
3.
Date & time
>CID time sync
then press MENU/SELECT.
Press / VOL or VOL/CID to highlight >CID time sync,
4.
then press MENU/SELECT.
Press / VOL or VOL/CID to choose >On or >Off, then
5.
CID TIME SYNC
>On
press MENU/SELECT to conrm your selection. You
hear a conrmation tone.
Home area code
If you dial your local calls using only seven digits (area code not required), you
can program your home area code so that when you receive a call within your
local area, the telephone number is automatically stored without the area code
in the call log.
Press MENU/SELECT when the handset is not in use.
1.
Press / VOL or VOL/CID to highlight >Settings, then
2.
press MENU/SELECT.
Press / VOL or VOL/CID to highlight
3.
>
Home area code, then press MENU/SELECT.
Use the dialing keys to enter the desired home
4.
area code.
Press MUTE/REMOVE or OFF/CLEAR to delete a digit.
•
Press and hold MUTE/REMOVE to delete the
•
entire entry.
5. Press MENU/SELECT to conrm your selection. You
hear a conrmation tone.
If, in the future, your telephone service provider requires you to dial the area
code when making a local call, or, if you move to a location that requires it,
delete the home area code you have already programmed, following the steps
above. After you have deleted the home area code, _ _ _ appears.
>Home area code
Dial mode
HOME AREA CODE
___
22
Telephone settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse (rotary) service, you
must change the dial mode to pulse dialing before using the telephone.
Press MENU/SELECT when the handset is not in use.
1.
Press / VOL or VOL/CID to highlight >Settings, then
2.
press MENU/SELECT.
Press / VOL or VOL/CID to highlight >Dial mode,
3.
then press MENU/SELECT.
Press / VOL or VOL/CID to choose >Tone or >Pulse.
4.
Press MENU/SELECT to conrm your selection. You
5.
hear a conrmation tone.
While on a call in pulse dialing mode, press TONE to
temporarily change to tone dialing mode.
Website
Use this feature to view the VTech website address.
Press MENU/SELECT when the handset is not in use.
1.
Press / VOL or VOL/CID to highlight >Website, then
2.
press MENU/SELECT.
Home area code
>Dial mode
DIAL MODE
>Tone
Settings
>Website
23
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