VTech I6727 User Manual

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Model: i6727

User’s manual

w w w . v t e c h p h o n e s . c o m

Important! Before using this telephone,

please read the Important safety instruc-

tions on page 35 of this manual.

NEED HELP?

This manual has all the feature operations and troubleshooting you need to install

and operate your new VTech telephone. Please take the time to review thoroughly

to ensure proper installation of this VTech innovative and feature rich product.

You can also visit our website at www.vtechphones.com for support,

shopping, and everything new at VTech. In Canada go to www.vtechcanada.com.

Table of contents

Installation . . . . . . . . . . . . . . . . . . . . . . . . 1

Parts checklist . . . . . . . . . . . . . . . . . . . . . . 1

Telephone base installation . . . . . . . . . . . . . . . 2

Install handset battery . . . . . . . . . . . . . . . . . . 3

Belt clip & headset . . . . . . . . . . . . . . . . . . . . 4

Headset . . . . . . . . . . . . . . . . . . . . . . . . 4

Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . 4

About caller ID . . . . . . . . . . . . . . . . . . . . . . 5

If you subscribe to DSL service . . . . . . . . . . . . . 6

Wall mounting bracket installation . . . . . . . . . . . . 7

Desk/table bracket installation . . . . . . . . . . . . . . 7

Telephone settings . . . . . . . . . . . . . . . . . . . . 8

Handset layout . . . . . . . . . . . . . . . . . . . . . . 8

Telephone base layout . . . . . . . . . . . . . . . . . . 9

Ringer volume . . . . . . . . . . . . . . . . . . . . . 10

Ringer melody . . . . . . . . . . . . . . . . . . . . . 10

Key tone . . . . . . . . . . . . . . . . . . . . . . . . 10

Language . . . . . . . . . . . . . . . . . . . . . . . . 11

Clear voicemail . . . . . . . . . . . . . . . . . . . . . 11

Dial type . . . . . . . . . . . . . . . . . . . . . . . . 11

Basic operation . . . . . . . . . . . . . . . . . . . . . 12

Make, answer and end calls with the handset . . . . . 12

Speakerphone . . . . . . . . . . . . . . . . . . . . . 12

Mute . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Volume . . . . . . . . . . . . . . . . . . . . . . . . . 13

Ringer mute. . . . . . . . . . . . . . . . . . . . . . . 13

Call waiting . . . . . . . . . . . . . . . . . . . . . . . 13

Intercom . . . . . . . . . . . . . . . . . . . . . . . . 13

Conference call . . . . . . . . . . . . . . . . . . . . . 14

Transfer an external call . . . . . . . . . . . . . . . . 14

Switch between external and internal calls . . . . . . 15

Answer an incoming call during an intercom call . . . 15

Find handset . . . . . . . . . . . . . . . . . . . . . . 15

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . 15

Advanced operation . . . . . . . . . . . . . . . . . . 16

Director y . . . . . . . . . . . . . . . . . . . . . . . . 16

Store a directory entry . . . . . . . . . . . . . . . . 16

Chart of characters . . . . . . . . . . . . . . . . . 17

Search the directory . . . . . . . . . . . . . . . . . 18

Dial a directory entry. . . . . . . . . . . . . . . . . 18

Edit a directory entry. . . . . . . . . . . . . . . . . 18

Director y . . . . . . . . . . . . . . . . . . . . . . . . 19

Delete a directory entry . . . . . . . . . . . . . . . 19

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 19

Review the call log . . . . . . . . . . . . . . . . . 20

Dial a call log entry . . . . . . . . . . . . . . . . . 20

Save an entry to the directory . . . . . . . . . . . . 21

Delete one or all entries . . . . . . . . . . . . . . . 22

Handset display screen messages. . . . . . . . . . . 22

Redial list . . . . . . . . . . . . . . . . . . . . . . . . 23

Dial from redial . . . . . . . . . . . . . . . . . . . . 23

Delete a redial entry . . . . . . . . . . . . . . . . . 23

Handset display screen messages. . . . . . . . . . . 24

Handset and base indicators . . . . . . . . . . . . . . 26

Handset lights . . . . . . . . . . . . . . . . . . . . . 26

Base lights . . . . . . . . . . . . . . . . . . . . . . . 26

Table of contents

Handset icons . . . . . . . . . . . . . . . . . . . . . 26

Battery information . . . . . . . . . . . . . . . . . . . 27

Troubleshooting . . . . . . . . . . . . . . . . . . . . 28

Important safety instructions . . . . . . . . . . . . . . 35

Operating range . . . . . . . . . . . . . . . . . . . . 36

Maintenance . . . . . . . . . . . . . . . . . . . . . . 36

About cordless telephones . . . . . . . . . . . . . . . 36

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 37

FCC, ACTA and IC regulations . . . . . . . . . . . . . 38

The RBRC® Seal. . . . . . . . . . . . . . . . . . . . 39

Technical specications . . . . . . . . . . . . . . . . 40

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installation

Parts checklist

Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty ser vice. Check to make sure the telephone package includes the following:

1. Batteries (2)

2. Batter y compart me nt covers (2)

3. Charger adapter

4. Telephone line cord

5. Belt clips (2)

6. Charger

7. Base power adapter

8. Handsets (2)

9. Tel ep ho ne base with wall mounting/desktop bracket

10. User’s manual

1. Batteries (2)

5. Belt clips (2)

2. Battery compartment covers (2)

6. Charger

3. Charger adapter

7. Base power adapter

4. Telephone line cord

• To purchase replacement batteries, visit us on the web at www. vtechphones.com or call VTech Communications, Inc. at 1 (800) 595-9511 in the United States. In Canada, go to www. vtechcanada. com. or call 1 (800) 267-7377.

Installation

Basic operation

8. Handsets (2)

9. Telephone base with wall mounting/ desktop bracket

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10. User’s manual

• Use only the VTech battery and AC power adapter supplied with this telephone.

• This power unit is intended to be correctly oriented in a vertical

or oor mount

position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table/cabinet outlet.

Installation

Telephone base installation

It is recommended to install the telephone base away from any electronic equipment and appliances such as personal computers, computer routers, television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture. When a location is selected, install the telephone base and the charger as shown below.

• Plug the connector into the power jack at the bottom of the telephone base and chargers. Route cords

through slots and plug the power adapter into an electrical outlet not controlled by a wall switch.

• Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone

base. Route the telephone line cord through slot, then plug the other end of the cord into the modular wall telephone outlet.

Plug the telephone line cord into a telephone jack.

Plug power adapter into an electrical outlet not controlled by a wall switch.

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Installation

Install handset battery

• Align the two holes of the battery plug with the socket pins in the handset battery compartment, matching the red and black wires to the color-coded label.

• Place the battery in the compartment with the wires in the upper left corner.

• Position the battery compartment cover and slide it towards the unit until it clicks into place.

• For optimal performance, we recommend that you charge the handset for 16 hours.

You can keep the battery charged by returning the handset to the telephone base after each use. When the battery power is fully depleted, a full recharge takes about 16 hours.

• If the handset will not be used for a prolonged period, remove the battery to prevent possible leakage.

• After you install the battery, there may be enough power for shor t calls.

Installation

Basic operation

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Installation

Belt clip & headset (optional)

• To purchase a headset, visit us on the web at www.vtechphones. com or call VTech Customer Service at 1 (800) 595 -

9511. In Canada, go to www. vtechcanada.com. or call 1 (800) 267-

7377.

• Whenever a compatible headset is connec ted to the cordless handset, the microphone on the handset will be muted. This reduces background noise and improves the sound quality.

• If the sound quality of the headset is poor, try unplugging it, and

rmly plugging it in

again.

For hands-free telephone conversations, use any industry standard 2.5mm headset (purchased separately). For best results, use a VTech 2.5mm headset.

Headset

Plug the 2.5 mm headset into the jack on the side of

the handset (beneath the small rubber ap).

Belt clip

Align the pins on the inside edge of the clip with the notches on the sides of the handset.

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Installation

About caller ID

The caller ID with call waiting feature in this telephone let you see the name and telephone number of the caller before answering the call, even when you’re already on a call. These features require services provided by your local telephone company.

Contact your telephone company if:

• you have both caller ID and call waiting, but as separate services (you may need combined service),

• you have only caller ID service, or only call waiting service, or

• you do not subscribe to any caller ID or call waiting services but wish to try these services.

You can use this telephone with regular caller ID service, and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for these services, and these services may not be available in all areas.

The caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

Installation

Basic operation

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• Most DSL providers recommend installing a DSL

lter in every

telephone jack. Your DSL service provider may provide more information regarding telephone interference.

Installation

If you subscribe to DSL service

If there is interference during telephone conversations and/or your caller ID features are not functioning

properly, install a DSL lter to the telephone line between the telephone base and the telephone wall jack. To obtain a DSL lter and more information about DSL interference, contact your DSL service

provider.

DSL lter (for

DSL users)

To single telephone jack (RJ11C)

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Telephone line cord

Installation

Wall mounting bracket installation (optional)

Your telephone base comes with the wedge installed, ready for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. For wall mounting, follow these instructions:

• First, insert the lower portion tabs of the wall mounting bracket into the lower grooves in the telephone base, then snap the upper por tion tabs of the wall mounting bracket into place.

• Mount the telephone base on the wall by positioning it so the mounting studs will t into the holes on the

telephone base and wall mounting bracket. Slide the telephone base down on the mounting studs until it locks into place.

•

To remove the bracket, press both upper portion tabs rmly inward and pull the bracket downward

until it release from the grooves.

upper portion tab

Installation

Basic operation

lower portion tab

lower grooves

Desk/table bracket installation

To place your telephone base on a desk or table, insert the wall mounting/desktop bracket.

Insert the lower portion tabs of the bracket into the upper

• grooves of the telephone base.

• Snap the upper portion tabs of the bracket into place. To remove the bracket, press both upper portion tabs

• firmly inward and pull the bracket upward until it is released from the grooves.

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upper grooves

Telephone settings

Handset layout

1. Earpiece

2. CID (caller ID)

3. Headset jack (2.5mm)

4. /FLASH

5. Dial pad keys (0-9, *, #)

6. / SPEAKER

7. REDIAL/PAUSE

8. Microphone

9. Handset display

10. Director y

11. Volume (( / )

12. NavKey

Pres s the center NavKey to displ ay menus. Press the up or down NavKey or to navigate through menus (see page 10). Press the left or right NavKey or to navigate through menus (see page 10). Press the center NavKey to select a highlighted menu item.

CENTER

LEFT

RIGHT

DOWN

13. /CLEAR

14. INT (intercom)

15. MUTE/REMOVE

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Telephone settings

Telephone base layout

1. CHARGE light

2. IN USE light

3. VOICE MAIL light

4. FIND HANDSET

5. AntennaAntenna

Telephone settings

Basic operation

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• Ringer will be off if the volume is set to zero, and a ringer off icon will be displayed.

If the ringer is

• turned off while scrolling through the options in RINGER MELODY, the sample of ringer will not be heard.

Telephone settings

Ringer volume

Your telephone has seven volume levels to choose from. You can adjust ringer volume either by the volume control on the right side of the handset, or in the handset menu. To change the ringer volume:

• Make sure the handset is in idle mode.

• Press the volume button / to display the current volume level on the screen.to display the current volume level on the screen.

• Press VOL oror VOL to choose the desired volume level. �hen nished,to choose the desired volume level. �hen nished,

the new volume level will be saved.

-OR-

• Press the center NavKey in idle mode to display the menu.

• Press the up or down NavKey or to reach RINGER VOLUME then

press the center NavKey to conrm.

• Press the left or right NavKey or to adjust the volume. A sample of each ringer volume will be played when scrolling through the choices.

• Press the center NavKey to save. You’ll hear a conrmation tone.

Ringer melody

This feature allows you to choose from ten ringer tones for incoming calls. To choose a ringer tone:

• Press the center NavKey in idle mode to display menu.

• Press the up or down NavKey or to reachto reach RINGER TONE, and press the center NavKey to conrm.

• Press the up or down NavKey sample of the ringer tone will be played when scrolling through the options.

• Press the center NavKey to save. You’ll hear a conrmation tone.

Key tone

If you set the key tone to off, you will not hear a beep tone when you press any of the handset keys.

• Press the center NavKey in idle mode to display menu.

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to choose the desired ringer tone. A

CALL LOG >RINGER VOLUME

RINGER VOLUME

RINGER VOLUME >RINGER TONE

RINGER TONE 1

>KEY TONE LANGUAGE

Telephone settings

• Press the up or down NavKey or to reachto reach KEY TONE then press

the center NavKey .

• Press the up or down NavKey press the center NavKey .

Language

The language menu allows you to select bet ween ENGLISH, FRANÇAIS or ESPAÑOL to be used in all menus and screen displays. To change the language:

• Press the center NavKey in idle mode to display menu.

• Press the up or down NavKey or to reachto reach LANGUAGE then press the center NavKey .

• Press the up or down NavKey or to scroll through the choices, thento scroll through the choices, then press the center NavKey .

Clear voicemail

In this menu, you can turn off the message waiting indication on the handset screen.

• Press the center NavKey in idle mode to display menu.

• Press the up or down NavKey or to reachto reach CLR VOICE MAIL, and press the center NavKey .

• Press the center NavKey to conrm when TURN INDICATOR OFF? displays, or press OFF/CLEAR to cancel.

Dial type

The dial type is preset to touch tone. If you would like to change this setting to dial pulse (rotary):

• Press the center NavKeyPress the center NavKey in idle mode to display menu.

• Press the up or down NavKeyPress the up or down NavKey or to reachto reach DIAL TYPE then press the center NavKey .

• Press the up or down NavKeyPress the up or down NavKey or to choose betweento choose between TONE or PULSE, then press the center NavKey .

to choose between ON or OFF then

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KEY TONE ON

LANGUAGE ENGLISH

>CLR VOICE MAIL DIAL TYPE

TURN INDICATOR

OFF?

>DIAL TYPE

DIAL TYPE TONE

• When the telephone is in pulse dial mode, it is possible to switch to temporar y tone dial mode during an ongoing call by pressing *TONE. Once pressed, tone dial mode will be used for the rest of the call. After hang up, the telephone will return to pulse dialing for the next call.

Telephone settings

Basic operation

• The screen displays the elapsed time as you talk (in hours, minutes and seconds).

• While entering a number to dial, press MUTE/

REMOVE or OFF/CLEAR

to backspace; press and hold REDIAL/PAUSE to insert a pause.

Basic operation

Make, answer and end calls with the handset

• To make a call press /FLASH or /SPEAKER, then dial the

number.

-OR-

• Dial the number then press /FLASH or /SPEAKER.

• To answer a call, press /FLASH, /SPEAKER or any of the dial pad keys (0-9, #, *).

• To end a call, press OFF/CLEAR, or put the handset in the telephone base or charger.

Speakerphone

• During a call, press /SPEAKER on the handset to select between speakerphone and normal handset use.

Mute

The mute function allows you to hear the other party, but they will not be able to hear you. To use the mute function:

• During a call, press MUTE/REMOVE on the handset.

• The screen will display the MUTE icon .

• Press MUTE/REMOVE again to return to normal conversation.

PHONE 00:00 MUTED

MUTE

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Basic operation

Volume

• During a call, use the volume button on the right side of the handset to adjust the listening volume.

• Press the VOL or VOL volume control key to adjust the volume to a comfortable level.

Ringer mute

This feature allows you to mute the ringer temporarily when the telephone is ringing.

• Press OFF/CLEAR or MUTE/REMOVE on the handset to temporarily silence the ringer. The next call will ring normally.

Call waiting

If you have call waiting service, you will hear a tone if there is an incoming call during a telephone conversation. Press the /FLASH on the handset to answer the new incoming call.

Intercom

The intercom feat ure allo ws conver sation between one handset to another.

• Press INT to display menu while in idle mode.

• The screen will display INTERCOM TO:

• Use the dial pad to select the handset you wish to intercom.

•

The screen of the originating handset will display CALLING HANDSET X.

• The destination handset will ring, and the screen will display HANDSET

X IS CALLING.

Telephone settings

Basic operation

RINGER MUTE

INTERCOM TO:

CALLING

HANDSET X

HANDSET x

IS CALLING

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• If the destination handset does not pick up the intercom call, the originating handset can return to the external call by pressing

/FLASH, or

OFF/CLEAR.

• If a call remains on hold for about 100 seconds, the screen of the originating handset shows

UNABLE TO CALL. TRY AGAIN and

reconnects to the external call automatically. The destination handset returns to idle mode.

Basic operation

• To answer the intercom call on the handset, press /FLASH, /SPEAKER, INT or any dialing keys (0-9,#,*) on the handset.

• To end an intercom call, press INT, OFF/CLEAR, or place the handset

back in the telephone base or charger.

Conference call

You can conference up to two registered handsets on an external line. If one handset is on the line, press /FLASH or /SPEAKER on another handset to join the call.

Transfer an external call

This telephone allows you to transfer an external call from one handset to any other handset.

• During a call, press INT to put the call on hold at the originating handset. The screen will display TRANSFER TO:

• Use the keypad to select the number of the destination handset, and the screen will display CALLING HANDSET X.

• The destination handset will ring and the screen displays HANDSET X

IS CALLING.

• To answer the call at the destination handset, press /FLASH,

/SPEAKER, INT or any dialpad keys (0-9, #, *) on the destination

handset.

• Now the party at the originating handset can have a conversation with the party at the destination handset, and the screen displays INTERCOM. To let the destination handset join the external conversation, press and hold INT on the originating handset.

• Press OFF/CLEAR on the originating handset to transfer the call.

TRANSFER TO:

INTERCOM

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Basic operation

Switch between external and internal calls

When on an external call and you wish to intercom another system handset in your home without ending the external call:

• Press INT. The screen will display TRANSFER TO:

• Press the handset number you wish to reach. The screen will display

CALLING HANDSET X. The destination handset will ring and its screen will display HANDSET X IS CALLING.

• Press INT on the originating handset to switch between the external call

(outside) and intercom call.

Answer an incoming call during an intercom call

• During an intercom call, there will be an alert tone signaling an incoming call.

• To answer the incoming call, press /FLASH or /SPEAKER on the handset, and the intercom call will end automatically.

• To terminate the intercom call without answering the incoming call, press

OFF/CLEAR on the handset.

Find handset

This feature allows the telephone base to page all the handsets.

• Press FIND HANDSET on telephone base, all the handset(s) will ring and the screens display PAGING.

• To stop paging, press FIND HANDSET again on the telephone base,

/FLASH or any dialpad keys (0-9, #, *) on the handset.

Voicemail

If you subscribe to voicemail service and you have a new voicemail message, the VOICEMAIL indicator on the telephone base will ash and the handset will display NEW VOICE MAIL . Please contact your local telephone company for more information about voicemail ser vice.

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Telephone settings

OUTSIDE

Basic operation

** PAGING **

• Since the directory is shared by all the handsets, only one handset can review the directory at a time.

If a handset

• attempts to enter the directory while another handset is in the directory, NOT

AVAILABLE AT THIS TIME will

be displayed.

Advanced operation

Directory

The directory on the handset can store up to 50 entries, each entry consists up to 32 digits and 16 characters.

• The directory can be accessed while in idle mode by pressing or the center NavKey twice.

• Press OFF/CLEAR to exit the menu without saving any changes.

• DIRECTORY EMPTY is displayed on screen when there is no entry in the directory.

Store a directory entry

• Press the center NavKey in idle mode to display menu, and press the center NavKey to enter the directory.

• Press the up or down NavKey or to choose STORE when in the director y menu. Press the center NavKey to select.

• The screen displays ENTER NUMBER. Use the dial pad to enter the number.

•

Press MUTE/REMOVE to backspace, or press and hold REDIAL/PAUSE for at least three seconds to insert a pause. Press the center NavKey .

• The screen displays ENTER NAME. Use the dial pad (see the Chart of characters on page 17) to enter the name.

• Press MUTE/REMOVE to backspace, or press # to insert a space. Press the center NavKey to conrm.

• When the directory is full and a save is attempted, LIST FULL will display.

• If you attempt to save a number already stored in the directory, ALREADY SAVED will display.

DIRECTORY EMPTY

>DIRECTORY CALL LOG

REVIEW >STORE

ENTER NUMBER

LIST FULL

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Advanced operation

Directory

Chart of characters

Use the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular key causes characters to be displayed in the following order:

Number Characters by number of key presses

Key 1 2 3 4 5 6 7 8 9 1 1 # ‘ , - . &

2 A B C 2 a b c

3 D E F 3 d e f

4 G H I 4 g h i

5 J K L 5 j k l

6 M N O 6 m n o

7 P Q R S 7 p q r s

8 T U V 8 t u v

9 W X Y Z 9 w x y z

0 0 * * ? ! / ( ) @

# space

• When entering characters, press MUTE/REMOVE to backspace. The entire name or number can be removed by pressing and holding MUTE/REMOVE for at least three seconds.

• To insert a dialing pause, press and hold REDIAL/PAUSE for at least three seconds until a lowercase p appears on the handset screen.

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• When you enter a name, the handset will automatically

display the rst

character of each word in uppercase.

• Press the up or down NavKey or to move the cursor one space to the left or right.

• Press # to enter a space.

Advanced operation

Directory

Search the directory

Entries are sorted alphabetically, and names beginning with numbers

are presented rst. An alphabetical search can be done after entering

the directory. For example, press 5 (JKL) once to nd Jenny, twice to nd Kristen, or

three times to nd Linda.

Press to enter the directory, or press the center NavKey to choose

•

REVIEW when in the directory.

• Use the dial pad to display the rst name beginning with a letter

associated with that key.

Dial a directory entry

• Press to enter the directory, or press the center NavKey to choose REVIEW when in the directory menu.

• Press the up or down NavKey or to scroll to the desired entry, or

use the alphabetical search to nd it.

• Press /FLASH or /SPEAKER to dial the entry.

Edit a directory entry

• Press to enter the directory, or press the center NavKey and use the up or down NavKey or to choose REVIEW when in the director y menu and press the center NavKey .

Press the up or down NavKey or to scroll to the desired entry,

•

or use the alphabetical search to nd the number. Press the center

NavKey .

• The screen displays EDIT NUMBER. Use the dial pad to enter the number.

>REVIEW STORE

VTECH 188005959511

EDIT NUMBER

595-9511_

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Advanced operation

Directory

Press MUTE/REMOVE to backspace, or press and hold REDIAL/

•

PAUSE for at least three seconds to insert a pause. Press the center NavKey .

• The screen displays EDIT NAME. Use the dial pad (see thethe dial pad (see the(see the Chart of characters on page 17) to enter the name. to enter the name..

Press MUTE/REMOVE to backspace, or press # to insert a space.

• Press the center NavKey to conrm.

Delete a directory entry

• Press to enter the directory, or press the center NavKey to choose REVIEW when in the directory menu.

• Use the up or down NavKey or to scroll to the desired entry, or use

the alphabetical search to nd the number.

• Press MUTE/REMOVE to remove the entry, you’ll hear a conrmation tone.

Caller ID

If you subscribe to caller ID service, information about each caller will be

displayed after the rst or second ring. This information will be stored in

the call log.

• The call log can store up to 50 entries.

• You can review, redial, and copy the entry into the directory.

• Entries are displayed in reverse chronological order, from the newest to the oldest entry.

• When the call log is full, the oldest entry is deleted to make room for new incoming call information.

EDIT NAME VTECH_

Advanced operation

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• Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their name and/or telephone number.

• The time of all handsets is automatically set and updated with incoming caller ID information if you subscribe to this service.

Advanced operation

Caller ID

• XX MISSED CALL and the NEW icon will be displayed on screen

if there are new call log entries (including missed and un-reviewed calls.)

• CALL LOG EMPTY will display on screen if there are no call log

entries.

The call log can be accessed on the handset by pressing CID, or pressing the center NavKey then CALL LOG, then press the center NavKey again. If the telephone number of caller ID matches the exact telephone number in the directory, the name of the entry will be shown, otherwise, the name will be shown as delivered by the telephone company.

Review the call log

• When in the call log, use the up or down NavKey or to scroll through the call log on the handset.

• The name, number, date and time of all incoming calls are displayed on the screen.

There will be an error tone when the list reaches the top or the end

• of the call log.

Dial a call log entry

• When in the call log, use the up or down NavKey or to scroll to the desired entry. Press # repeatedly to display the possible dialing options when the

• telephone number in call log has 7, 8, 10 or 11 digits. For example, if the original number was 800-595-5911, then the display options will be:

Press /FLASH or/SPEAKER to dial the entry.

•

HANDSET x

XX MISSED CALLS

CALL LOG EMPTY

>CALL LOG RINGER VOLUME

A. PERSON

595-9511

3:45

1-800-595-5911

1/02

595-5911

1-595-5911

800-595-5911

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Advanced operation

Caller ID

Save an entry to the directory

• When in the call log, press the up or down NavKey or to scroll

to the desired entry. Press # repeatedly to display the possible dialing options when the telephone number in call log has 7, 8, 10 or 11 digits. For example, if the original number was 800-595-5911, then the display options will be :

• Press the center NavKey to save the entry.

• If the entr y has a name and a number, the screen displays SAVED.

• If the entry only has a name or a number, EDIT NAME or EDIT NUMBER will display on screen. Use the dial pad to enter the name or number, and press the center NavKey to save the entry.

595-5911

1-595-5911

800-595-5911

1-800-595-5911

SAVED

• While reviewing the call log, press # repeatedly to display the other dialing options. The available options are: (1 + area code + number, area code + number, 1 + number, number only).

• When saving or deleting a number on one handset, it will automatically update all other handsets. Only one handset

• can review the directory or call log at a time. If another handset at tempts to enter the call log, it will display

NOT AVAILABLE AT THIS TIME.

Advanced operation

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Advanced operation

Caller ID

• If the entry does not have a name and a number, UNABLE TO SAVE

will display on screen.

Delete one or all entries

• While in the call log, press the up or down NavKey or to scroll to the desired entry.

• Press MUTE/REMOVE to delete an entry. Press and hold MUTE/ REMOVE to delete all entries, the screen display DELETE ALL CALLS? then press the center NavKey , you’ll hear a conrmation tone.

Handset display screen messages

Display: Means:

PRIVATE NAME

PRIVATE NUMBER

PRIVATE CALLER

UNKNOWN NAME

UNKNOWN NUMBER

UNKNOWN CALLER

LONG DISTANCE

The other party is blocking the name information.

The other party is blocking the telephone number information.

The other party is blocking the name and number information.

This caller’s name is unavailable.

This caller’s number is unavailable.

No call information is available about this caller.

This is a long distance call.

UNABLE TO SAVE

DELETE ALL

CALLS?

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Advanced operation

Redial list

The telephone stores the ve most recently dialed numbers in the redial

list. You can review, redial, or save numbers into the directory.

• �hen there are already ve entries in the redial list, the oldest entry is

deleted to make room for the newest entry.

• Entries are displayed in reverse chronological order, i.e. from the most recent to the oldest entry.

The redial list can be accessed on the handset by pressing REDIAL/

PAUSE while in idle mode.

Dial from redial

• While in the redial list, press REDIAL, or press the up or down NavKey

or to scroll to the desired number.

• Press /FLASH or /SPEAKER to dial the number. To change the number before dialing, press the center NavKey to

• select the number, and use the keypad to change the number.

Press MUTE/REMOVE to backspace, or press and hold REDIAL/

•

PAUSE for at least three seconds to insert a pause. Press /FLASH or /SPEAKER to dial the number.

Delete a redial entry

• When in the redial list, press REDIAL, or press the up or down NavKey

or to scroll to the number to be deleted.

• Press and ho ld MUTE/REMOVE to remove the redia l entry. A

conrmation tone will be heard.

Advanced operation

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Handset display screen messages

ALREADY SAVED

CALL LOG EMPTY CALLING HANDSET X

CONNECTING......

DIRECTORY EMPTY HANDSET X IS CALLING

INTERCOM INCOMING CALL INTERCOM ENDED LIST FULL LOW BATTERY NO SIGNAL, CALL ENDED

OUTSIDE **PAGING** PLACE IN CHARGER

The telephone number you have entered is already stored in the directory.

There are no call log entries.

Calling another handset.

The cordless handset is searching for the telephone base.

There is no directory entry.

Other handset is calling.

The handset is on an intercom call.

There is an incoming call.

The handset is terminating an intercom call.

The directory is full.

The battery needs to be recharged.

Communication between handset and telephone base is lost in intercom call.

Connected to the external call during call transfer.

The cordless handset locator has been activated.

The battery is very low. The handset should be placed in the telephone base or charger.

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Handset display screen messages

RINGER MUTE SAVED UNABLE TO CALL

TRY AGAIN UNABLE TO SAVE

WARNING CHECK BATTERY!

XX MISSED CALLS MICROPHONE ON

LINE IN USE ENDED NO LINE

NEW VOICE MAIL PHONE SPEAKER

The ringer is muted temporarily during incoming call.

Your operation has been saved.

Target handset is out of range, or on an external call during intercom call.

You are attem pting to save caller ID entry with no name or number.

The battery is not installed or not installed properly in the handset.

-OR -

The battery needs to be replaced.

-OR -

An incorrect battery has been installed by mistake. Use only the supplied VTech battery or equivalent.

There are un-reviewed calls in your call log.

MUTE has been turned off and the person on the other end can hear you.

A handset on the telephone line is in use.

You have just ended a call.

There is no telephone line connected.

There are new voice mail message(s).

The handset is in use.

The handset speakerphone is in use.

Appendix

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Handset and base indicators

Handset lights

• On when the handset speakerphone is in use.

Base lights

IN USE • Flashes when there is an incoming call, or another handset is in use.

• On when the handset is in use.

VOICEMAIL • Flashes when there is a new message on the answer machine. CHARGE • On when the handset is in the telephone base.

Handset icons

MUTED

• Microphone is muted.

• Ringer off.

NEW NEW VOICEMAIL • New voicemail received. SPEAKER • In speakerphone mode. Battery indicator

• New call log entries.

• Cycles (low, medium, and full) when handset battery is charging.

• Flashes when a low battery condition is detected.

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Battery

After the battery is fully charged, you can expect the following performance:

Operation Operating time

While in use (talking) 8 hours

While not in use (standby*) 96 hours (4 days)

*Hands et is off the telephone b ase but not in u se.

The battery needs charging when:

• A new batter y is installed in the handset.

• The telephone beeps twice when taken off the telephone base.

• Battery indicator on the handset display is ashing.

CAUTION:

To reduce the risk of re or injury to persons, read and follow these instructions:

1. Use only the battery(ies) provided or equivalent.

2. Do not dispose of the battery(ies) in a re. They may explode. Check with local waste management codes for special

disposal instructions.

3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

4. Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns.

5. Charge the battery(ies) provided with or identied for use with this product only in accordance with the instructions and limitations specied in this manual.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.

Appendix

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Troubleshooting

If you have difculty operating your telephone, please try the suggestions below. For Customer Service, visit our website at

www.vtechphones.com, or call VTech Communications at 1 (800) 595-9511; In Canada, visit our website at www.vtechcanada. com, or call V Tech Telecommunications Canada Ltd. at 1 (800) 267-7377.

Problem Suggestion

My telephone does not work at all.

Low Battery is displayed on screen.

Make sure the batter y is installed and charged correctly (see pages 3 and 27). For optimum

• daily performance, return the cordless handset to the telephone base after use.

Make sure the power adapter is securely plugged into an outlet not controlled by a wall

• switch.

Make sure the telephone line cord is plugged rmly into the telephone base and the modular

• wall jack.

Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in.

• Allow up to one minute for the cordless handset and base to synchronize.

Charge the battery in the cordless handset for at least 16 hours.

• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase

• a new battery.

Disconnect the telephone base from the modular jack and plug in a working telephone. If this

• telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company.

Place the handset in the telephone base or charger for recharging.

• Remove and re-install the battery and use it normally until fully discharged, then recharge the

• handset on the telephone base or charger for 16 hours.

If the above measures do not correct the problem, the battery may need to be replaced.

•

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Troubleshooting

Problem Suggestion

The battery does not charge in the handset or the handset battery does not accept charge.

Make sure the handset is placed in the charger correctly. The CHARGE light on the telephone

• base or charger should be on.

Remove the battery from the handset and install it in the spare battery compartment on the

• side of the telephone base and let it charge for 16 hours. Then re-install the charged battery into the handset.

If the cordless handset is in the charger or in the telephone base but the CHARGE light is not

• on, refer to The charge light is off in this section.

It may be necessary to purchase a new battery. Please refer to the Battery section (see page

•

27) of this user’s manual. The telephone might be malfunctioning. Please refer to the Warranty section (see page 37)

• of this user’s manual for further instruction.

The CHARGE light is off.

Clean the charging contacts on the cordless handset(s) and telephone base each month using

• a pencil eraser or a dry non-abrasive fabric.

Make sure the power adapter and telephone line cords are plugged in correctl y and

• securely.

Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one

• minute for the cordless handset and telephone base to reset.

The telephone might be malfunctioning. Please refer to the Warranty section (see page 37)

• of this user’s manual for further instruction.

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Appendix

Troubleshooting

Problem Suggestion

The CHARGE Indicator on the telephone base

is ashing.

There is no dial tone. First, try all the above suggestions.

The telephone does not ring when there is an incoming call.

This is a signal that the battery is very low, completely depleted, or when there is no electrical

• contact between the battery and the telephone base.

Ensure the connector of the battery is securely plugged into the handset and place the handset

• in the telephone base for charging.

• Move the cordless handset closer to the telephone base. It might be out of range.

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

• Disconnect the telephone base from the telephone jack and connect a different telephone.

• If there is no dial tone on the telephone either, the problem is in your wiring or local service. Contact your local telephone company.

Make sure the ringer is on. (See page 10).

• Make sure the telephone line cord and power adapter are plugged in properly (see page 2).

• The cordless handset may be too far from the telephone base. Move it closer to the telephone

• base.

There may be too many extension phones on the telephone line to allow all of them to ring

• simultaneously. Try unplugging some of them.

If the other telephones in your home are having the same problem, the problem is in the wiring

• or local service. Contact the local telephone company (charges may apply).

Other electronic products can cause interference to your cordless telephone. Try installing your

• telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

www.vtechphones.com

Troubleshooting

Problem Suggestion

The telephone does not ring when there is an incoming call.

I cannot dial out. First, try all the above suggestions.

Test a working telephone at the telephone jack. If another telephone has the same problem,

• the problem is in the telephone jack. Contact your local telephone company (charges may apply).

The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

• Re-install the batter y and place the cordless handset in the telephone base.

• Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute

• for this to take place.

• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second

• or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.

Makes sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the

• service in your area. Refer to the Dial type section of this user’s manual (page 11) to set the dial mode.

If the other telephones in your home are having the same problem, the problem is in the wiring

• or local service. Contact your local telephone company (charges may apply).

Eliminate any background noise. Noise from a television, radio, or other appliances may cause

•

the telephone to not dial out properly. If you cannot eliminate the background noise, rst try

muting the cordless handset before dialing, or dialing from another room in your home with less background noise.

Appendix

www.vtechphones.com

Troubleshooting

Problem Suggestion

There is noise or interference during a telephone conversation.

My calls fade out or cut in and out when I am using the cordless handset.

The handset may be out of range. Move it closer to the telephone base.

• Appliances or other cordless telephones plugged into the same circuit as the telephone base

• can cause interference. Try moving the appliance or telephone base to another outlet.

Other electronic products can cause interference to your cordless telephone. Try installing

• your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, wireless routers, and other cordless telephones.

Microwave ovens operate on the same frequency as your telephone. It is normal to experience

• static on your telephone while the microwave oven is operating. Do not install this telephone in the same outlet or near a microwave oven.

If your telephone is plugged in with a modem or a surge protector, plug the telephone (or

• modem/surge protector) into a different location. If this solves the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector.

The layout of your home or ofce might be limiting the operating range. Trying moving the

• telephone base to another location, preferably a higher location for better reception.

Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls

• are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges may apply).

If the other telephones in your home are having the same problem, the problem is in the wiring

• or local service. Contact the local telephone company (charges may apply).

Do you have DSL service? If yes, you need to have a DSL lter installed at every telephone jack

•

that has a telephone connected to it. Contact your DSL service provider for lter information.

www.vtechphones.com

Troubleshooting

Problem Suggestion

I hear other calls when using the telephone.

Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you

• still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.

I hear noise in the cordless handset, and none of the keys or buttons work.

My caller ID features are not working properly.

The system does not re c eive ca lle r I D or the system doe s not display caller ID during call waiting.

Make sure the telephone line cord is plugged in securely.•

Caller ID is a subscription service. You must subscribe to this service from your local telephone

• company for this feature to work on your telephone.

The caller may not be calling from an area which supports caller ID.

• Both you and the caller’s telephone companies must use equipment which are compatible

• with caller ID service.

If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone

•

base and the telephone line jack. Contact your DSL service provider for lter information.

Make sure you subscribe to Caller ID with Call Waiting features services provided by the local

• telephone company.

The caller may not be calling from an area which supports caller ID.

• Both you and the caller’s telephone companies must use equipment which are compatible

• with caller ID service.

If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone

•

base and the telephone line jack. Contact your DSL service provider for lter information.

www.vtechphones.com

Appendix

Troubleshooting

Problem Suggestion

The messages on the system are very

difcult to hear.

My cordless handset beeps five times and i s n o t p e r fo rmi n g normally.

Common cure for electronic equipment.

Press VOL / on the side of the handset to increase the speaker volume.•

Make sure the power cord is securely plugged into the telephone base. Plug the unit into a

• different working electrical outlet not controlled by a wall switch.

Move the cordless handset closer to the telephone base. It may be out of range.

• Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds and

• plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.

Other electronic products can cause interference to your cordless telephone. Try installing

• your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

If the unit is not responding normally, trying putting the cordless handset in the telephone base

• or the charger. If it does not seem to respond, try the following (in the order listed):

Disconnect the power to the telephone base.

• Disconnect the battery on the cordless handset and the spare battery in the telephone base.

• Wait a few minutes before connecting power to the telephone base.

• Re-install the batter y and place the cordless handset into the telephone base or charger.

• Wait for the cordless handset to synchronize its connection with the telephone base. Allow up

• to one minute for this to take place.

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Important safety instructions

�hen usi ng your teleph one equipm ent, basic s afety preca utions sho uld always be fol lowed to redu ce the risk of  re, electri c shock and i njury, inclu ding the foll owing:

1. Read and un derstand a ll instruc tions.

2. Follow all w arnings and i nstruct ions marked o n the produc t.

3. Unplug t his produc t from the wall o utlet befor e cleaning. D o not use liqui d or aerosol c leaners. Us e a damp cloth f or cleaning .

4. Do not use t his produc t near water (for exam ple, near a bath tub, kitche n sink, or swim ming pool).

5. Do not plac e this prod uct on an unst able table, s helf, stand o r other unsta ble surfac es.

6. Slots and ope nings i n the b ack or bottom of the telephone base and h andset a re provi ded for ventilatio n. To prote ct them from overheat ing, the se open ings mus t not b e blocke d by placing the prod uct on a soft sur face such as a bed, sof a or rug. This produ ct should never be pl aced near or over a radiat or or heat register. This pr oduct shou ld not be plac ed in any area wh ere proper ven tilation is n ot provided .

7. This prod uct should be oper ated only from the ty pe of power source ind icated on the mark ing label. If you are not sure of the t ype of power supply in your ho me, consult your dealer or l ocal power c ompany.

8. Do not allo w anything t o rest on the powe r cord. Do not i nstall this p roduct wh ere the cord m ay be walked on.

9. Never push ob jects of any kind in to this produc t through slo ts in the base or hand set as they may touch da ngerous volt age points or sh ort out part s that could resu lt in a risk

of re or ele ctric sho ck. Never spi ll liquid of any k ind on the pro duct.

10. To reduc e the risk of electri c shock, do not disas semble this pro duct, but take it to an authoriz ed service fac ility. Openin g or removing parts of the bas e or handset other than

speci ed access d oors may expo se you to dange rous voltag es or other ris ks. Incorr ect reasse mbling can c ause elect ric shock w hen the prod uct is subse quently us ed.

11. D o not overload w all outlets a nd extensio n cords as th is can result i n the risk of r e or electri c shock.

12. U nplug this p roduct fro m the wall outl et and refer ser vicing to an autho rized serv ice facili ty under th e following c ondition s:

A. W hen the power su pply cord o r plug is damag ed or frayed. B. If l iquid has bee n spilled on to the produ ct. C. If th e product ha s been expos ed to rain or water. D. If th e product do es not operat e normally by fo llowing th e operating i nstructi ons. Adjust o nly those c ontrols tha t are covered by th e operation i nstructi ons, as impr oper

adjus tment of othe r controls m ay result in dam age and often r equires ex tensive work by a n authorize d technici an to restore th e product to n ormal oper ation.

E. If t he product h as been drop ped and the ba se and/or han dset has bee n damaged. F. If the prod uct exhibi ts a distinc t change in pe rforman ce.

13. Avo id using a tel ephone (other t han cordle ss) during an el ectrica l storm. Ther e is a remote ris k of electri c shock from l ightning.

14. D o not use the tel ephone to re port a gas le ak in the vici nity of the l eak.

15. O nly put the ha ndset of your te lephone nex t to your ear whe n it is in normal t alk.

16. T his power uni t is intended to b e correct ly oriented i n a vertica l or oor mount p osition. T he prongs are n ot designe d to hold the plu g in place if it i s plugged in to a ceiling or

under-th e-table /cabinet out let.

SAVE THESE INSTRUCTIONS

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Appendix

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a

certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofce.

When the handset is out of range, the handset will display Searching. The user can access the handset directory, and certain parts of the menu system, i.e. handset setting and registration, but not the time setting and base setting. Not possible will be displayed if access is tried. If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press TALK/FLASH. Move closer to the telephone base, then press TALK/FLASH to answer the call. If the handset moves out of range during a telephone conversation, there might be interference. To improve reception, move closer to the base.

Maintenance

Taking care of you r telephone

Your cordles s telephone c ontains sop histicated e lectroni c parts, so it mu st be treated with car e.

Avoid roug h treatment

Place the h andset down ge ntly. Save the original p acking mater ials to protec t your telephon e if you ever need to ship it .

Avoid water

Your telephon e can be damage d if it gets wet. Do not use t he handset out doors in the r ain, or handle i t with wet hands . Do not install y our telephon e base near a sink , bathtub or show er.

Electri cal storms

Electri cal storms can som etimes cause p ower surges har mful to electroni c equipment . For your own safet y, use cauti on when using e lectric ap pliances dur ing storms.

Cleanin g your telephon e

Your teleph one has a dur able plastic casing that should ret ain its luster for many year s. Clean i t only with a soft c loth slightly dampened wi th water or a mild soap. Do not use exc ess water or cleanin g solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.

About cordless telephones

• Privacy: th e same features that make a cordless tel ephone convenient creat e some limitations . Telepho ne calls are transmit ted between the base and the cordles s handset by radio waves , so

there is a po ssibilit y that your cord less telepho ne conversations c ould be intercepte d by radio r eceiving eq uipment within ran ge of the cordless h andset. For thi s reason, you should n ot think of cordle ss telephone conve rsations as b eing as private a s those on corded tel ephones.

• Electrical Power: The telephone b ase of this cord less telepho ne must be conne cted to a working el ectrical outle t. The electri cal outlet should no t be controlle d by a wall switch. Call s cannot

be made fro m the cordles s handset if the tele phone base is u nplugged or sw itched off, or if the e lectrica l power is interr upted.

• Potent ial TV Interferenc e: Some cordl ess teleph ones operate at frequencies t hat may caus e interferenc e to televi sions and VCRs. To minimize or prevent such interference, do not place

the teleph one base of the cordless te lephone near or on to p of a TV or VCR. If interferen ce is experienced, mov ing the cordless tele phone father away from the TV or VCR wil l often red uce or eliminat e the interfer ence. (Applies to 25 c hannel cord less telepho nes only).

• Recha rgeable Bat teries: This p roduct conta ins either Nickel-C admium or N ickel-Met al Hydride rec hargeable bat teries. Exer cise care in h andling bat teries in orde r not to short the battery

with con ducting mate rial such as r ings, bracel ets, and keys. The batte ry or condu ctor may overhea t and cause harm . Observe pr oper polari ty between t he battery an d the battery char ger.

• Nickel-Meta l Hydride Re chargeable Batteries: Dispose of these bat teries in a safe manner. Do not burn or puncture. Like other batter ies of th is type, if burned or p unctured, they could

release c austic material whi ch could cause inj ury.

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Warranty

What doe s this limited warr anty cover?

The manuf acturer of this V Tech Product war rants to the hold er of a valid pro of of purchase (“ Consumer ” or “you”) t hat the Product a nd all acces sories provided in the sales package (“ Product” ) are free f rom defect s in material and workmanshi p, pursuant t o the follow ing terms an d conditions, w hen installed a nd used nor mally and in accordance wi th the Product o perating instru ctions. This limi ted warranty ex tends only to the Co nsumer for Prod ucts purchased a nd used in the Un ited States of A merica and Ca nada.

What will V Tech do if t he Product is not free from defe cts in materials and workmanship during th e limited warranty period (“ Materially De fective Produc t”)?

During th e limited warrant y period, V Tech’s authorized se rvice rep resentative will repair or r eplace at VTech’s o ption, witho ut charge, a Materia lly Defective Prod uct. If we repa ir the Product, we may use new or refurbis hed replac ement part s. If we choo se to replace the Product, we may replace i t with a new or refur bished Produc t of the same o r similar de sign. We will retain defec tive parts, mo dules, or equipment . Repair or rep lacement of the Pro duct, at VTech’s option, is your exc lusive remedy. VTech wil l return repaire d or replacemen t Products to you in wor king conditi on. You should expe ct the repair or repl acement to take a pproximatel y 30 days.

How long is t he limited warranty period?

The limited warra nty period for the Product ext ends for ONE (1) YEAR from the date of purchase. If VTech repairs or repla ces a Materiall y Defectiv e Product under the terms of this limited warr anty, this limite d warrant y also appl ies to repaired or replacem ent Product for a period of eith er (a) 90 days from the date the repair ed or replacemen t Product is shipp ed to you or (b) the time remaining on the orig inal one-year warra nty; whichever is lo nger.

What is not covered by this limited warranty?

This limi ted warranty d oes not cover:

1. Pr oduct that has be en subjected to mi suse, accident, shi pping or other physica l damage, improp er installation, ab normal operat ion or handling, negle ct, inundation, re, wa ter or other liquid

intrusi on; or

2. Pr oduct that ha s been damage d due to repair, alter ation or modicat ion by anyone oth er than an author ized service rep resentative of VTech; or

3. Pr oduct to the ex tent that the proble m experienc ed is caused by si gnal condit ions, network rel iability, or ca ble or antenna sy stems; or

4. Pr oduct to the ex tent that the proble m is caused by use w ith non-VTech acces sories; or

5. Pr oduct whos e warranty/qua lity stickers, Pr oduct seria l numbers plates or el ectronic se rial numbers have be en removed, alte red or rendered ille gible; or

6. Pr oduct purc hased, used, ser viced, or ship ped for repai r from outside th e United States of A merica or Canada , or used for comm ercial or in stitutiona l purposes ( including but not limit ed to Product s used for rental pur poses); or

7. Pr oduct retur ned without va lid proof of pur chase (see item 2 below); or

8. Ch arges for installa tion or set up, adju stment of customer c ontrols, and inst allation or repair of s ystems outsi de the unit.

How do you get warranty s ervice?

To obtain warranty ser vice in the United States of America , please call 1-80 0-595-9511; In Canada, please dial 1 (800) 267-7377. NOTE: Before callin g for service, please rev iew the user’s manual

- a check of t he Product co ntrols and features m ay save you a service ca ll.

Except as provided by applicable law, you assume the risk of l oss or damage during trans it and tr ansporta tion and are respon sible for del ivery or handling char ges incur red in the tr ansport of the Pro duct(s) to t he servi ce location. VTech will re turn repaired or replaced Product u nder this limited warra nty to yo u, transpo rtation, del ivery or handling char ges prepaid. VTech ass umes no risk f or damage or loss of the P roduct in t ransit. If the Pr oduct failure i s not covered by this limit ed warrant y, or proof of pur chase does not m eet the term s of this lim ited warrant y, VTech wil l notify you and will request tha t you authori ze the cost of rep air prior to any fur ther repair ac tivity. You must pay for the cost of repair and return shipping cost s for the rep air of Products t hat are not covere d by this limited w arranty.

What must you return wit h the Product to get w arranty service?

1. Re turn the entir e original pac kage and contents in cluding the Produ ct to the VTech servi ce location along w ith a descriptio n of the malfunc tion or difcul ty; and

2. In clude “valid pro of of purchase” (sale s receipt) ide ntifying t he Product pur chased (Product m odel) and the date of pur chase or receipt; a nd

3. Pr ovide your name, c omplete and corre ct mailing addres s, and telepho ne number.

Appendix

www.vtechphones.com

Warranty

Other Li mitations

This warrant y is the complete and exclu sive agreement betwe en you and VTech. It supersedes all other wri tten or oral communic ations related to this Produc t. VTech provides no other warra nties

for this Pr oduct. The w arranty excl usively describ es all of VTech’s respon sibilities r egarding the Prod uct. There are no ot her express warrant ies. No one is autho rized to make mo dication s to this limi ted warranty a nd you should not rely o n any such modi cation.

State/Pr ovincial Law Right s: This warranty gi ves you speci c legal rights, and yo u may also have other righ ts, which var y from state to state or pr ovince to prov ince.

Limitat ions: Impli ed warranti es, including those of tnes s for a parti cular purp ose and mercha ntability (an u nwritten w arranty t hat the Pro duct is  t for ordin ary use) are lim ited to one year from

date of purchase. Some states/pr ovinces d o not allo w limitati ons on how long an impl ied warrant y lasts, so the above l imitation may n ot apply to yo u. In no event shall VTech be liable for any

indirec t, special, incide ntal, conseq uential, or simil ar damages (incl uding, but not limit ed to lost prots or revenu e, inability to use th e Product or other ass ociated equipment , the cost of subs titute

equipme nt, and claims by third parti es) resulti ng from the use of this Product . Some states/prov inces do not allow the exc lusion or limitation of in cidental or con sequential da mages, so the above limitati on or exclusion may not a pply to you.

Please retain your original sales receipt as proof of purchase.

FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

•

Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this

equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telepho ne line and still have them ring when you are called. The REN for this product is

encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more

information, please contact your local telephone company.

www.vtechphones.com

FCC, ACTA and IC regulations

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your

alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before inter-

rupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.

The telephone company is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briey explain the reason for the call before hanging up.

• Perform such activities in off-peak hours, such as early morning or late evening.

•

Industry Canada

This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

The term ‘’IC: ‘’ before the certication/registration number only signies that the Industry Canada technical specications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The

termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve.

The RBRC® Seal

The RBRC® Seal on the nickel -metal-hydrid e batter y indicates that VTech Commu nications, Inc. is volu ntarily partici pating in an industry pr ogram to collec t and recycle t hese batteries at th e end of their useful li ves, when taken out of ser vice within the U nited States and Cana da.

The RB RC® prog ram provi des a c onvenient a lternative to placing used nickel-metal -hydride bat teries in to the t rash or municipal waste,which may be illegal in your area.

VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers parti cipating in the RBRC® program or at authorized VTech product servi ce centers. Pl ease call 1-800- 8-BATTERYTM for inform ation on Ni-MH bat tery recycl ing and dispo sal bans/restric tions in your area. V Tech’s involvement in this prog ram is part of it s commitment to pro tecting our en vironment an d conserv ing natural res ources.

RBRC® is a registered trademark of Re chargeable Ba ttery Recycling Corporat ion.

Appendix

www.vtechphones.com

Technical specications

Frequency control Crystal controlled

Transmit frequency Telephone base: 5725-5850 MHz

Receive frequency Telephone base: 2400-2483.5 MHz

Channels 95

Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according

Size Handset: 158.7mm X 52.7mm X 41.3mm

Weight Handset: 145.0 grams (including battery)

Power requirements Handset: 3 cells AAA 3.6V 600mAh NiMH battery

Memory Director y: 50 memory locations; up to 32 digits, 16 characters per location

PLL synthesizer

Handset: 2400-2483 MHz

Handset: 5725-5850 MHz

to environmental conditions at the time of use.

Telephone base: 128.7mm X 122.6mm X 77.5mm

Telephone base: 423.8 grams

Telephone base: DC 9V@ 400mA Charger: DC 9V @200mA

Call log: 50 memory locations

www.vtechphones.com

Index

About caller ID 5 About cordless telephones 36 Advanced operation 16-23 Answer an incoming call during an

intercom call 15

Base layout 9 Basic operation 12-15 Battery 27 Belt clip 4

Caller ID 5, 19-22 Call waiting 13 Chart of characters 17 Clear voice mail 11 Conference call 14

Delete a directory entry 19 Delete a redial entry 23 Delete one or all entries 22 Dial a call log entry 20 Dial a directory entry 18

Dial from redial 23 Dial type 11 Director y 16-18

Edit a directory entry 18

FCC, ACTA and IC regulations 38, 39 Find handset 15

Handset and base indicators 26 Handset display screen message s

22-25 Handset icons 26 Handset layout 8 Handset lights 26 Headset 4

If you subscribe to DSL service 6 Important safety instructions 35 Index 41 Installation 1-7 Install handset battery 3

Intercom 13 Internet 6

Key tone 10

Language 11

Maintenance 36 Make, answer, and end calls with the

handset 12

Mute 12

Operating range 36

Parts checklist 1

Redial list 23 Review the call log 20 Ringer melody 10 Ringer mute 13

www.vtechphones.com

Index

Ringer volume 10

Save an entry to the directory 21 Search the directory 18 Store a directory entry 16 Speakerphone 12 Switch between external and intercom

call 15

Table of contents ii, iii Technical specications 40 The RBRC® Seal 39 Telephone base installation 2 Telephone base layout 9 Telephone settings 8-11 Transfer an external call 14 Troubleshooting 28-34

Voicemail 15 Voicemail service 5 Volume 13

Wall mounting bracket installation 7

Warranty 37,38

www.vtechphones.com

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon

Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C.

Printed in China.

Issue Ver

0.6

91-000923-020-100

VTech I6727 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual