VTech I6727 User Manual

Model: i6727

User’s manual

w w w . v t e c h p h o n e s . c o m

Important! Before using this telephone,

please read the Important safety instruc-

tions on page 35 of this manual.

NEED HELP?

This manual has all the feature operations and troubleshooting you need to install

and operate your new VTech telephone. Please take the time to review thoroughly

to ensure proper installation of this VTech innovative and feature rich product.

You can also visit our website at www.vtechphones.com for support,

shopping, and everything new at VTech. In Canada go to www.vtechcanada.com.

Table of contents

Installation . . . . . . . . . . . . . . . . . . . . . . . . 1

Parts checklist . . . . . . . . . . . . . . . . . . . . . . 1

Telephone base installation . . . . . . . . . . . . . . . 2

Install handset battery . . . . . . . . . . . . . . . . . . 3

Belt clip & headset . . . . . . . . . . . . . . . . . . . . 4

Headset . . . . . . . . . . . . . . . . . . . . . . . . 4

Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . 4

About caller ID . . . . . . . . . . . . . . . . . . . . . . 5

If you subscribe to DSL service . . . . . . . . . . . . . 6

Wall mounting bracket installation . . . . . . . . . . . . 7

Desk/table bracket installation . . . . . . . . . . . . . . 7

Telephone settings . . . . . . . . . . . . . . . . . . . . 8

Handset layout . . . . . . . . . . . . . . . . . . . . . . 8

Telephone base layout . . . . . . . . . . . . . . . . . . 9

Ringer volume . . . . . . . . . . . . . . . . . . . . . 10

Ringer melody . . . . . . . . . . . . . . . . . . . . . 10

Key tone . . . . . . . . . . . . . . . . . . . . . . . . 10

Language . . . . . . . . . . . . . . . . . . . . . . . . 11

Clear voicemail . . . . . . . . . . . . . . . . . . . . . 11

Dial type . . . . . . . . . . . . . . . . . . . . . . . . 11

Basic operation . . . . . . . . . . . . . . . . . . . . . 12

Make, answer and end calls with the handset . . . . . 12

Speakerphone . . . . . . . . . . . . . . . . . . . . . 12

Mute . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Volume . . . . . . . . . . . . . . . . . . . . . . . . . 13

Ringer mute. . . . . . . . . . . . . . . . . . . . . . . 13

Call waiting . . . . . . . . . . . . . . . . . . . . . . . 13

Intercom . . . . . . . . . . . . . . . . . . . . . . . . 13

Conference call . . . . . . . . . . . . . . . . . . . . . 14

Transfer an external call . . . . . . . . . . . . . . . . 14

Switch between external and internal calls . . . . . . 15

Answer an incoming call during an intercom call . . . 15

Find handset . . . . . . . . . . . . . . . . . . . . . . 15

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . 15

Advanced operation . . . . . . . . . . . . . . . . . . 16

Director y . . . . . . . . . . . . . . . . . . . . . . . . 16

Store a directory entry . . . . . . . . . . . . . . . . 16

Chart of characters . . . . . . . . . . . . . . . . . 17

Search the directory . . . . . . . . . . . . . . . . . 18

Dial a directory entry. . . . . . . . . . . . . . . . . 18

Edit a directory entry. . . . . . . . . . . . . . . . . 18

Director y . . . . . . . . . . . . . . . . . . . . . . . . 19

Delete a directory entry . . . . . . . . . . . . . . . 19

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 19

Review the call log . . . . . . . . . . . . . . . . . 20

Dial a call log entry . . . . . . . . . . . . . . . . . 20

Save an entry to the directory . . . . . . . . . . . . 21

Delete one or all entries . . . . . . . . . . . . . . . 22

Handset display screen messages. . . . . . . . . . . 22

Redial list . . . . . . . . . . . . . . . . . . . . . . . . 23

Dial from redial . . . . . . . . . . . . . . . . . . . . 23

Delete a redial entry . . . . . . . . . . . . . . . . . 23

Handset display screen messages. . . . . . . . . . . 24

Handset and base indicators . . . . . . . . . . . . . . 26

Handset lights . . . . . . . . . . . . . . . . . . . . . 26

Base lights . . . . . . . . . . . . . . . . . . . . . . . 26

Table of contents

Handset icons . . . . . . . . . . . . . . . . . . . . . 26

Battery information . . . . . . . . . . . . . . . . . . . 27

Troubleshooting . . . . . . . . . . . . . . . . . . . . 28

Important safety instructions . . . . . . . . . . . . . . 35

Operating range . . . . . . . . . . . . . . . . . . . . 36

Maintenance . . . . . . . . . . . . . . . . . . . . . . 36

About cordless telephones . . . . . . . . . . . . . . . 36

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 37

FCC, ACTA and IC regulations . . . . . . . . . . . . . 38

The RBRC® Seal. . . . . . . . . . . . . . . . . . . . 39

Technical specications . . . . . . . . . . . . . . . . 40

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installation

Parts checklist

Remember to save your sales receipt and original packaging in case it is necessary to ship your
telephone for warranty ser vice. Check to make sure the telephone package includes the following:

1. Batteries (2)

2. Batter y compart me nt
covers (2)

3. Charger adapter

4. Telephone line cord

5. Belt clips (2)

6. Charger

7. Base power adapter

8. Handsets (2)

9. Tel ep ho ne base with
wall mounting/desktop
bracket

10. User’s manual

1. Batteries (2)

5. Belt clips (2)

2. Battery compartment covers (2)

6. Charger

3. Charger adapter

7. Base power adapter

4. Telephone line cord

• To purchase
replacement
batteries,
visit us on the
web at www.
vtechphones.com
or call VTech
Communications,
Inc. at 1 (800)
595-9511 in the
United States.
In Canada,
go to www.
vtechcanada.
com. or call 1
[phone].

Installation

Basic operation

8. Handsets (2)

9. Telephone base with wall mounting/
desktop bracket

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10. User’s manual

1

• Use only the
VTech battery
and AC power
adapter supplied
with this
telephone.

• This power unit
is intended to be
correctly oriented
in a vertical

or oor mount

position. The
prongs are not
designed to hold
the plug in place
if it is plugged
into a ceiling or
an under the
table/cabinet
outlet.

Installation

Telephone base installation

It is recommended to install the telephone base away from any electronic equipment and appliances
such as personal computers, computer routers, television sets, microwave ovens, and refrigerators.
Avoid excessive heat, cold, dust or moisture. When a location is selected, install the telephone base
and the charger as shown below.

• Plug the connector into the power jack at the bottom of the telephone base and chargers. Route cords

through slots and plug the power adapter into an electrical outlet not controlled by a wall switch.

• Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone

base. Route the telephone line cord through slot, then plug the other end of the cord into the modular
wall telephone outlet.

Plug the telephone line cord
into a telephone jack.

Plug power adapter into an electrical
outlet not controlled by a wall switch.

2

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Installation

Install handset battery

• Align the two holes of the battery plug with the socket pins in the
handset battery compartment, matching the red and black wires to
the color-coded label.

• Place the battery in the compartment with the wires in the upper left
corner.

• Position the battery compartment cover and slide it towards the unit
until it clicks into place.

• For optimal performance, we recommend that you charge the handset
for 16 hours.

You can keep the battery charged by returning the handset to the
telephone base after each use. When the battery power is fully depleted,
a full recharge takes about 16 hours.

• If the handset will
not be used for a
prolonged period,
remove the
battery to prevent
possible leakage.

• To purchase
replacement
batteries,
visit us on the
web at www.
vtechphones.com
or call VTech
Communications,
Inc. at 1 (800)
595-9511 in the
United States.
In Canada,
go to www.
vtechcanada.
com. or call 1
[phone].

• After you install
the battery, there
may be enough
power for shor t
calls.

Installation

Basic operation

www.vtechphones.com

3

Installation

Belt clip & headset (optional)

• To purchase a
headset, visit us
on the web at
www.vtechphones.
com or call VTech
Customer Service
at 1 (800) 595 -

9511. In Canada,
go to www.
vtechcanada.com.
or call 1 (800) 267-

7377.

• Whenever a
compatible
headset is
connec ted to the
cordless handset,
the microphone
on the handset
will be muted.
This reduces
background noise
and improves the
sound quality.

• If the sound quality
of the headset
is poor, try
unplugging it, and

rmly plugging it in

again.

4

For hands-free telephone conversations, use any industry
standard 2.5mm headset (purchased separately). For best
results, use a VTech 2.5mm headset.

Headset

Plug the 2.5 mm headset into the jack on the side of

the handset (beneath the small rubber ap).

Belt clip

Align the pins on the inside edge of the
clip with the notches on the sides of the
handset.

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Installation

About caller ID

The caller ID with call waiting feature in this telephone let you see the name and telephone number
of the caller before answering the call, even when you’re already on a call. These features require
services provided by your local telephone company.

Contact your telephone company if:

• you have both caller ID and call waiting, but as separate services (you may need combined
service),

• you have only caller ID service, or only call waiting service, or

• you do not subscribe to any caller ID or call waiting services but wish to try these services.

You can use this telephone with regular caller ID service, and you can use its other features without
subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for
these services, and these services may not be available in all areas.

The caller ID features will work only if both you and the caller are in areas offering caller ID service,
and if both telephone companies use compatible equipment.

Installation

Basic operation

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5

• Most DSL
providers
recommend
installing a DSL

lter in every

telephone jack.
Your DSL service
provider may
provide more
information
regarding
telephone
interference.

Installation

If you subscribe to DSL service

If there is interference during telephone conversations and/or your caller ID features are not functioning

properly, install a DSL lter to the telephone line between the telephone base and the telephone wall
jack. To obtain a DSL lter and more information about DSL interference, contact your DSL service

provider.

DSL lter (for

DSL users)

To single telephone jack (RJ11C)

6

www.vtechphones.com

Telephone line cord

Installation

Wall mounting bracket installation (optional)

Your telephone base comes with the wedge installed, ready for desktop use. If you prefer to mount
your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. For
wall mounting, follow these instructions:

• First, insert the lower portion tabs of the wall mounting bracket into the lower grooves in the telephone
base, then snap the upper por tion tabs of the wall mounting bracket into place.

• Mount the telephone base on the wall by positioning it so the mounting studs will t into the holes on the

telephone base and wall mounting bracket. Slide the telephone base down on the mounting studs until it locks
into place.

•

To remove the bracket, press both upper portion tabs rmly inward and pull the bracket downward

until it release from the grooves.

upper portion tab

Installation

Basic operation

lower portion tab

lower grooves

Desk/table bracket installation

To place your telephone base on a desk or table, insert the
wall mounting/desktop bracket.

Insert the lower portion tabs of the bracket into the upper

•
grooves of the telephone base.

• Snap the upper portion tabs of the bracket into place.
To remove the bracket, press both upper portion tabs

•
firmly inward and pull the bracket upward until it is
released from the grooves.

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upper grooves

7

Telephone settings

Handset layout

1. Earpiece

2. CID (caller ID)

3. Headset jack (2.5mm)

4. /FLASH

5. Dial pad keys (0-9, *, #)

6. / SPEAKER

7. REDIAL/PAUSE

8. Microphone

9. Handset display

10. Director y

11. Volume (( / )

12. NavKey

Pres s the center NavKey to displ ay
menus.
Press the up or down NavKey or to
navigate through menus (see page 10).
Press the left or right NavKey or to
navigate through menus (see page 10).
Press the center NavKey to select a
highlighted menu item.

UP

CENTER

LEFT

RIGHT

DOWN

13. /CLEAR

14. INT (intercom)

15. MUTE/REMOVE

8

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Telephone settings

Telephone base layout

1. CHARGE light

2. IN USE light

3. VOICE MAIL light

4. FIND HANDSET

5. AntennaAntenna

Telephone settings

Basic operation

1

2

3

4

5

www.vtechphones.com

9

• Ringer will be off
if the volume is
set to zero, and
a ringer off icon
will be displayed.

If the ringer is

•
turned off while
scrolling through
the options
in RINGER
MELODY, the
sample of ringer
will not be heard.

10

Telephone settings

Ringer volume

Your telephone has seven volume levels to choose from. You can adjust ringer volume
either by the volume control on the right side of the handset, or in the handset menu.
To change the ringer volume:

• Make sure the handset is in idle mode.

• Press the volume button / to display the current volume level on the screen.to display the current volume level on the screen.

• Press VOL oror VOL to choose the desired volume level. �hen nished,to choose the desired volume level. �hen nished,

the new volume level will be saved.

-OR-

• Press the center NavKey in idle mode to display the menu.

• Press the up or down NavKey or to reach RINGER VOLUME then

press the center NavKey to conrm.

• Press the left or right NavKey or to adjust the volume. A sample of
each ringer volume will be played when scrolling through the choices.

• Press the center NavKey to save. You’ll hear a conrmation tone.

Ringer melody

This feature allows you to choose from ten ringer tones for incoming calls. To
choose a ringer tone:

• Press the center NavKey in idle mode to display menu.

• Press the up or down NavKey or to reachto reach RINGER TONE, and press
the center NavKey to conrm.

• Press the up or down NavKey
sample of the ringer tone will be played when scrolling through the options.

• Press the center NavKey to save. You’ll hear a conrmation tone.

Key tone

If you set the key tone to off, you will not hear a beep tone when you press
any of the handset keys.

• Press the center NavKey in idle mode to display menu.

www.vtechphones.com

or

to choose the desired ringer tone. A

CALL LOG
>RINGER VOLUME

RINGER VOLUME

RINGER VOLUME
>RINGER TONE

RINGER TONE
1

>KEY TONE
LANGUAGE

Telephone settings

• Press the up or down NavKey or to reachto reach KEY TONE then press

the center NavKey .

• Press the up or down NavKey
press the center NavKey .

Language

The language menu allows you to select bet ween ENGLISH, FRANÇAIS or
ESPAÑOL to be used in all menus and screen displays. To change the language:

• Press the center NavKey in idle mode to display menu.

• Press the up or down NavKey or to reachto reach LANGUAGE then press
the center NavKey .

• Press the up or down NavKey or to scroll through the choices, thento scroll through the choices, then
press the center NavKey .

Clear voicemail

In this menu, you can turn off the message waiting indication on the
handset screen.

• Press the center NavKey in idle mode to display menu.

• Press the up or down NavKey or to reachto reach CLR VOICE MAIL, and
press the center NavKey .

• Press the center NavKey to conrm when TURN INDICATOR OFF?
displays, or press OFF/CLEAR to cancel.

Dial type

The dial type is preset to touch tone. If you would like to change this setting
to dial pulse (rotary):

• Press the center NavKeyPress the center NavKey in idle mode to display menu.

• Press the up or down NavKeyPress the up or down NavKey or to reachto reach DIAL TYPE then press
the center NavKey .

• Press the up or down NavKeyPress the up or down NavKey or to choose betweento choose between TONE or
PULSE, then press the center NavKey .

or

to choose between ON or OFF then

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KEY TONE
ON

LANGUAGE
ENGLISH

>CLR VOICE MAIL
DIAL TYPE

TURN INDICATOR

OFF?

>DIAL TYPE

DIAL TYPE
TONE

• When the
telephone is in
pulse dial mode,
it is possible
to switch to
temporar y tone
dial mode during
an ongoing call
by pressing
*TONE. Once
pressed, tone
dial mode will
be used for the
rest of the call.
After hang up,
the telephone will
return to pulse
dialing for the
next call.

Telephone settings

Basic operation

11