VTech CS6529-15, CS6529-2, CS6529-26 User Manual

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User’s manual

www.vtechphones.com

Models: CS6529/ CS6529-14/CS6529-15/ CS6529-16/CS6529-17/ CS6529-19 CS6529-2/ CS6529-25/CS6529-26/ CS6529-3 CS6529-4B

Congratulations

Compatible with

Hearing Aid T-Coil

TIA-1083

on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 67 of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efﬁciency guidelines.

Telephones identiﬁed with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

Visit www.vtechphones.com.

Registration

Product news

Learn about the latest VTech products.

Table of contents

Getting started . . . . . . . . . . . . . . . . . 1

Parts checklist . . . . . . . . . . . . . . . . . .1

Telephone base and

charger installation . . . . . . . . . . . . .2

Battery installation . . . . . . . . . . . . . . . 3

Battery charging . . . . . . . . . . . . . . . . .4

Installation options . . . . . . . . . . . . . . . 5

Tabletop to wall mount installation . . .5 Wall mount to tabletop installation . . . 6

Telephone base layout . . . . . . . . . . . . 7

Handset layout . . . . . . . . . . . . . . . . . . 8

Telephone settings. . . . . . . . . . . . . 10

Using the menu . . . . . . . . . . . . . . . .10

Handset ringer volume . . . . . . . . . . .10

Telephone base ringer volume. . . . . 11

Ringer tone. . . . . . . . . . . . . . . . . . . . 11

Quiet mode . . . . . . . . . . . . . . . . . . . 12

Set date and time . . . . . . . . . . . . . . .13

LCD language. . . . . . . . . . . . . . . . . . 14

Voicemail number. . . . . . . . . . . . . . . 15

Clear voicemail. . . . . . . . . . . . . . . . . 16

Key tone . . . . . . . . . . . . . . . . . . . . . .17

Home area code. . . . . . . . . . . . . . . . 17

Dial mode . . . . . . . . . . . . . . . . . . . . .18

Telephone operation . . . . . . . . . . . 19

Make a call . . . . . . . . . . . . . . . . . . . .19

Predial a call. . . . . . . . . . . . . . . . . . . 19

Answer a call . . . . . . . . . . . . . . . . . . 19

End a call . . . . . . . . . . . . . . . . . . . . . 19

Speakerphone . . . . . . . . . . . . . . . . . 19

Volume . . . . . . . . . . . . . . . . . . . . . . .20

Mute . . . . . . . . . . . . . . . . . . . . . . . . . 20

Call waiting . . . . . . . . . . . . . . . . . . . . 20

Temporary ringer silencing. . . . . . . . 20

Temporary tone dialing. . . . . . . . . . . 21

Redial . . . . . . . . . . . . . . . . . . . . . . .21

Check voicemail . . . . . . . . . . . . . . . .22

Chain dialing. . . . . . . . . . . . . . . . . . . 22

Web address . . . . . . . . . . . . . . . . . .23

Transfer a call. . . . . . . . . . . . . . . . . . 23

Find handset. . . . . . . . . . . . . . . . . . . 24

Multiple handset use . . . . . . . . . . . 25

Join a call in progress . . . . . . . . . . . 25

Intercom . . . . . . . . . . . . . . . . . . . . . . 26

Answer an incoming call during

an intercom call . . . . . . . . . . . . . .26

Call transfer using intercom . . . . . . . 27

Directory . . . . . . . . . . . . . . . . . . . . . 28

About the directory . . . . . . . . . . . . . .28

Add a directory entry . . . . . . . . . . . .29

Review and dial from the directory

Alphabetical search . . . . . . . . . . . . . 31

Edit a directory entry. . . . . . . . . . . . . 32

Delete a directory entry . . . . . . . . . .32

Speed dial. . . . . . . . . . . . . . . . . . . . . 33

Assign a speed dial entry . . . . . . . . .33

Reassign a speed dial entry . . . . . . . 34

Dial a speed dial number . . . . . . . . . 34

Delete a speed dial entry . . . . . . . . . 34

Caller ID. . . . . . . . . . . . . . . . . . . . . . 35

About caller ID . . . . . . . . . . . . . . . . . 35

Information about caller ID with

call waiting . . . . . . . . . . . . . . . . . . 35

Caller ID log . . . . . . . . . . . . . . . . . . . 36

Missed call indicator . . . . . . . . . . . . . 36

Memory match . . . . . . . . . . . . . . . . . 37

Review and dial from the c

aller ID log . . . . . . . . . . . . . . . . . . . .37

View dialing options . . . . . . . . . . . . . 38

Save a caller ID log entry

to the directory . . . . . . . . . . . . . . . 39

. . . 31

Table of contents

Delete the caller ID log entries . . . . .40

Caller ID log screen messages. . . . . 40

Answering system settings. . . . . . 41

Answering system . . . . . . . . . . . . . .41

Announcement . . . . . . . . . . . . . . . . .41

Record your own announcement . . . 41

Play the announcement . . . . . . . . . . 42

Delete your announcement . . . . . . .42

Answer on/off . . . . . . . . . . . . . . . . . . 43

Call screening. . . . . . . . . . . . . . . . . . 44

Number of rings . . . . . . . . . . . . . . . . 44

Remote access code . . . . . . . . . . . . 45

Message alert tone. . . . . . . . . . . . . . 45

Recording time . . . . . . . . . . . . . . . . .46

Answering system operation . . . .47

Answering system and voicemail . . .47 Using the answering system and

voicemail together . . . . . . . . . . . . 47

Message capacity. . . . . . . . . . . . . . . 48

New message indication. . . . . . . . . . 48

Call screening. . . . . . . . . . . . . . . . . . 49

Call intercept. . . . . . . . . . . . . . . . . . . 49

Message playback . . . . . . . . . . . . . . 50

Delete all messages . . . . . . . . . . . . . 51

Record, play or delete memos . . . . . 51

Message window displays . . . . . . . . 52

Remote access. . . . . . . . . . . . . . . . . 53

Appendix . . . . . . . . . . . . . . . . . . . . . 54

Expand your telephone system . . . . 54

Add and register a handset . . . . . . .54

Replace a handset . . . . . . . . . . . . . . 55

Screen messages. . . . . . . . . . . . . . . 56

Handset and telephone

base indicators . . . . . . . . . . . . . . .58

Troubleshooting . . . . . . . . . . . . . . . . 59

Important safety instructions. . . . . . . 67

Operating range . . . . . . . . . . . . . . . . 69

ECO mode . . . . . . . . . . . . . . . . . . . . 69

Maintenance. . . . . . . . . . . . . . . . . . . 69

The RBRC® seal . . . . . . . . . . . . . . . 70

FCC, ACTA and IC regulations . . . .71

California Energy Commission battery charging testing

instructions . . . . . . . . . . . . . . . . . .73

For C-UL compliance only . . . . . . . . 74

Limited warranty . . . . . . . . . . . . . . . . 77

Technical speciﬁcations . . . . . . . . . . 79

Index . . . . . . . . . . . . . . . . . . . . . . . . 80

Getting started

Parts checklist

Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

Handset

(1 for CS6529/CS6529-14/ CS6529-15/ CS6529-16/ CS6529-17/ CS6529-19/ (2 for CS6529-2/CS652925

CS6529-26)

CS6529-3)

(3 for (4 for CS6529-4B)

Telephone base power adapter

Abridged user’s manual

Battery compartment cover

(1 for CS6529/CS6529-14/ CS6529-15/ CS6529-16/ CS6529-17/ CS6529-19/ (2 for CS6529-2/CS6529-25 CS6529-26) (3 for

(4 for CS6529-4B)

Charger and charger adapter

(1 for CS6529-2/CS652925

CS6529-26)

CS6529-3)

(2 for (3 for CS6529-4B)

CS6529-3)

Quick start guide

Battery

(1 for CS6529/CS6529-14/ CS6529-15/ CS6529-16/ CS6529-17/ CS6529-19/ (2 for CS6529-2/CS6529-25 CS6529-26)

CS6529-3)

(3 for (4 for CS6529-4B)

Telephone base

Telephone line cord

Wall mount bracket

Abridged user’s manual

To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

Quick start guide

Getting started

Telephone base and charger installation

Install the telephone base and charger as shown below. If you subscribe to digital subscriber line (DSL) high-speed Internet service through

your telephone line, you must install a DSL ﬁlter between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information about DSL ﬁlter.

Electrical outlet (not controlled by a wall switch)

Telephone base power adapter

Use only the power adapters supplied with this product. To order a replacement, visit

• our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

The power adapters are intended to be correctly oriented in a vertical or ﬂoor mount

• position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

Telephone wall jack

Telephone base

A DSL ﬁlter (not included) is required if you have DSL high-speed Internet service.

The DSL ﬁlter must be plugged into the telephone wall jack.

Telephone line cord

Electrical outlet (not controlled by a wall switch)

Charger adapter

Charger

Getting started

Battery installation

Install the battery as shown below.

Place the battery with the label

1. securely into the socket.

Slide the battery compartment cover

3. Place the handset in the telephone towards the center of the handset until it clicks into place.

2.Plug the battery connector THIS SIDE UP facing up and the wires inside the battery compartment.

4. base or charger to charge.

CHARGE light remains on when charging.

If the handset will not be used for a long period of time, disconnect and remove the

• battery to prevent any possible leakage.

To purchase replacement batteries, visit our website at www.vtechphones.com or

• call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

Getting started

Battery charging

Once you have installed the battery, the screen indicates the battery status (see the table below).

For best performance, keep the handset in the telephone base or charger when not in

•

use. The battery is fully charged after 11 hours of continuous charging.

•

If you place the handset in the telephone base or the charger without plugging in the

•

battery, the screen displays NO BATTERY.

Battery indicators Battery status Action

The screen is blank, or displays Put in charger and

ﬂashes.

The screen displays Low battery and

ﬂashes.

The screen displays HANDSET X.

The battery has no or very little charge. The handset cannot be used.

The battery has enough charge to be used for a short time.

The battery is charged. To keep the battery charged,

Charge without interruption (at least 30 minutes).

Charge without interruption (about 30 minutes).

place it in the telephone base or charger when not in use.

When the battery is fully charged, you can expect the following performance:

Operation Operating time

While in handset use (talking*) Up to 7 hours While in speakerphone mode (talking*) Up to 3.5 hours While not in use (standby**) Up to 5 days

* Operating times vary depending on your actual use and the age of the battery. ** Handset is not charging or in use.

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date and time on page 13. To skip setting,

Date: MM/DD/YY

ECO

press CANCEL.

Getting started

Installation options

The telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the wall mount plate.

Tabletop to wall mount installation

Remove the telephone line cord

1. Position the telephone base against from the telephone wall jack, and the telephone base power adapter from the electrical outlet (if necessary).

2. the wall mount bracket with the extended tabs marked B on top. Insert the extended tabs marked B on the wall mount bracket into the slots marked B on the back of the telephone base. Push the telephone base down until it clicks securely.

Route the telephone line cord

3. Align the holes on the bracket with through the hole on the wall mount bracket and plug it into the telephone wall jack. Route the power cord out of the telephone base and plug it into an electrical outlet not controlled by a wall switch.

4. the standard wall plate and slide the bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties.

Getting started

Wall mount to tabletop installation

If the telephone line cord and power adapter cord are bundled, untie them ﬁrst.

1. Slide the wall mount bracket up and remove it from the wall mount plate. Unplug the

2. telephone line cord (or DSL ﬁlter) from the telephone wall jack. Unplug the power adapter from the power outlet.

Slide the telephone base up and remove it from the wall mount bracket.

3. See Telephone base and charger installation on page 2.

Getting started

Telephone base layout

/REPEAT

Press to repeat the playing

•

message (page 50). Press twice to play the

•

previous message (page 50).

IN USE light

Flashes when there is an

•

incoming call, or another telephone sharing the same line is in use.

Flashes when handsets are

•

being deregistered. On when a handset is in use.

•

On when the answering

•

system is answering a call. On when a handset is being

•

registered.

FIND HANDSET

Press to page all system

• handsets (page 24).

ANS ON/OFF

Press to turn the answering

• system on or off (page 43).

Message window

Shows the number of messages, and other

• information of the answering system or telephone base (page 52).

X/DELETE

Press to delete the message

• currently playing (page 50).

When the phone is not in

• use, press twice to delete all previously reviewed messages (page 51).

/SKIP

Press to skip to the next

•

message (page 50).

/PLAY/STOP

Press to play messages

• (page 50).

Press to stop message

• playback (page 50).

VOL+ and VOL-

Press to adjust the volume

• during message playback (page 50).

When the phone is not in use,

• press to adjust the telephone base ringer volume (page 11).

Getting started

Handset layout

CHARGE light

On when the handset is charging in the telephone

• base or charger (page 3).

/ / VOLUME

Press to review the directory when the phone is not

• in use (page 31).

During a call or message playback, press to increase

• the listening volume (page 20 or page 50).

Press to scroll up while in a menu, or reviewing the

• directory, caller ID log or redial list.

While entering numbers or names in the directory,

• press to move the cursor to the right.

REDIAL/PAUSE

Press repeatedly to review the last 10 numbers dialed

• (page 21).

While dialing or entering numbers, press and hold to

• insert a dialing pause (page 19 or page 29).

/FLASH

Press to make or answer a call (page 19).

• During a call, press to answer an incoming call

• when you receive a call waiting alert (page 20).

While reviewing a caller ID log entry, press repeatedly

• to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory (page 38).

Press and hold to set or dial your voicemail number

• (page 15 and page 22).

Dialing keys

Press to enter numbers or characters.

• Press to answer an incoming call (page 19).

•

TONE

While on a call, press to switch to tone dialing

• temporarily when using pulse service (page 21).

Press to make or answer a call using the handset

• speakphone (page 19).

During a call, press to switch between the handset

• speakerphone and the cordless handset (page 19).

Getting started

Handset layout

CID/ /VOLUME

Press to review the caller ID log when the phone is

• not in use (page 37).

During a call or message playback, press to

• decrease the listening volume (page 20 or page 50).

Press to scroll down while in a menu, or reviewing

• the directory, caller ID log or redial list.

While entering numbers or names in the directory,

• press to move the cursor to the left.

MENU/SELECT

Press to show the menu (page 10).

• While in a menu, press to choose an item, or save an

• entry or setting.

OFF/CANCEL

During a call, press to hang up.

• While the handset is ringing, press to silence the

• ringer temporarily (page 20).

Press and hold to erase the missed call indicator

• when the phone is not in use (page 36).

While in a menu, press to return to the previous

• menu, or press and hold to return to idle mode, without making changes.

MUTE/DELETE

While on a call, press to mute the microphone

• (page 20).

While using the dialing keys, press to delete digits or

• characters (page 19 and page 29).

While the handset is ringing, press to silence the

• ringer temporarily (page 20).

When reviewing the directory, caller ID log or redial

• list, press to delete the displayed entry (page 32, page 40 or page 21).

QUIET#

Press and hold to set and turn on the quiet mode, or

• turn it off (page 12).

Press repeatedly to show other dialing options when

• reviewing a caller ID log entry (page 38).

INT

Press to start an intercom conversation or transfer a

• call (for multi-handset models only) (page 26).

Telephone settings

Using the menu

You can use a cordless handset to change the telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume for

incoming calls. In the settings menu, you can change the settings for LCD language, voicemail

number, voicemail indicators, key tone, home area code and dial mode. Go to Answering system settings (from page 41 to page 46) for instructions to

change the answering system settings.

To enter the handset menu:

Press MENU when the phone is not in use.

1. Press or until the handset displays the desired

2. feature menu.

Press SELECT to enter that menu.

To return to the previous menu, press CANCEL.

• To return to idle mode, press and hold CANCEL.

•

Handset ringer volume

You can adjust the ringer volume or turn the ringer off on each handset. When the ringer is turned off, the handset displays and Ringer off.

Press MENU when the handset is not in use.

1. Press or until the handset displays Ringers,

2. then pressress SELECT.

The handset displays Ringer volume, then press

3. SELECT again.

Press or to sample each ringer volume level.

Press SELECT to save your selection. You hear a

5. conﬁrmation tone.

The ringer volume also determines the ringer volume for

intercom calls. If the ringer volume is set to off, that handset is silenced for all incoming calls except paging tone.

Ringers

ECO

Ringer volume

ECO

Volume:

ECO

Telephone settings

Telephone base ringer volume

Press VOL+ or VOL- on the telephone base to adjust the ringer volume when the phone is not in use.

When you set the ringer volume to zero, the base ringer is off and the telephone base announces, “

Ringer tone

You can choose from different ringer tones on each handset.

Press MENU when the handset is not in use.

1. Press or until the handset displays Ringers,

2. then press SELECT.

Press or until the handset displays Ringer tone,

3. then press SELECT.

The handset displays Tone: with the current setting

4. displayed. Press or to sample each ringer tone.

Press SELECT to save your selection. You hear a

5. conﬁrmation tone.

If you turn off the ringer volume, you will not hear ringer tone samples.

Base ringer is off.”

Ringers

ECO

Ringer tone

ECO

Tone: 1

ECO

Telephone settings

Quiet mode

You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) and call screening are muted.

When you turn on the quiet mode, the answering system turns on automatically. When the quiet mode duration expires, the answering system remains on.

To set the duration and turn on the quiet mode:

Press and hold QUIET# when the handset is not in use.

1. The handset displays Quiet: _ _ hours. Use the dialing

2. keys (0-9) to enter the desired duration (1-12).

Press SELECT to save. You hear a conﬁrmation tone.

3. The handset displays Quiet mode on, ANS ON and . The ANS ON/OFF light on the telephone base turns on.

To turn off the quiet mode:

Press and hold QUIET# when the handset is not in use. The

• handset displays Quiet mode off brieﬂy and then returns to idle.

When you change the settings of the ringer tone, handset ringer volume or telephone base ringer volume, you can still hear the samples even if the quiet mode is on.

Quiet: __ hours

[1-12]

ECO

Quiet mode on

ECO

10:15P M

Quiet mode off

ECO

10:15PM

ANS ON

12/25

ANS ON

12/25

Telephone settings

Set date and time

The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information.

Press MENU when the handset is not in use.

1. Press or until the handset displays Set date/time,

2. then press SELECT.

Press or to select the month then press SELECT,

3. or use the dialing keys to enter a two-digit number (01-12).

Press or to select the date then press SELECT,

4. or use the dialing keys to enter a two-digit number (01-31).

Press or to select the year then press SELECT,

5. or use the dialing keys to enter a two-digit number (00-99) then press SELECT.

Press or to select the hour then press SELECT,

6. or use the dialing keys to enter a two-digit number (01-12).

Press or to select the minute then press SELECT,

7. or use the dialing keys to enter a two-digit number (00-59).

Set date/time

ECO

Date: MM/DD/YY

ECO

Time: HH:MM - -

ECO

Press or to select AM or PM.

8. Press SELECT to save the settings. You hear a conﬁrmation tone.

If the date and time are not set when a message is recorded, the system announces,

• “Time and date not set,” before each message plays.

The phone plays two beeps if you enter an invalid number.

•

Telephone settings

LCD language

You can select English, French or Spanish to be used in all screen displays.

Press MENU when the handset is not in use.

1. Press or until the handset displays Settings,

2. then press SELECT.

Press SELECT to choose LCD language.

3. Press or to choose English, Français or Español,

4. then press SELECT.

The screen displays Set English? when you

•

choose English. The screen displays Set Francais? when you

•

choose Français. The screen displays Set Espanol? when you

•

choose Español.

5. Press SELECT to save your selection. You hear a conﬁrmation tone.

Settings

ECO

LCD language

ECO

English

ECO

If you accidentally change the LCD language to French or Spanish, you can reset it to English easily by pressing MENU then entering 364#

Telephone settings

Voicemail number

If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 on each handset for easy access. When you want to retrieve voicemail messages, press and hold 1. Contact your telephone service provider for more information and assistance about using your voicemail service.

To set your voicemail number:

Press and hold 1 when the phone is not in use.

1. Use the dialing keys to enter the voicemail number (up to

2. 30 digits).

Press or to move the cursor to the left or right.

•

Press DELETE to erase a digit.

•

Press and hold DELETE to erase all digits.

•

Press and hold PAUSE to insert a dialing pause (a P appears).

•

3. Press SELECT to save. Then the handset dials the saved voicemail number.

-OR-

Press MENU when the handset is not in use.

1. Press or to scroll to Settings, then press SELECT.

2. Press or to scroll to Voicemail #, then press SELECT.

Settings

ECO

Use the dialing keys to enter the voicemail number

4. (up to 30 digits).

Press or to move the cursor to the left or right.

•

Press DELETE to erase a digit.

•

Press and hold DELETE to erase all digits.

•

Press and hold PAUSE to insert a dialing pause

•

(a P appears).

5. Press SELECT to save. The handset displays VM # saved

and the stored number. You hear a conﬁrmation tone.

Voicemail #

ECO

Voicemail #

ECO

Telephone settings

Clear voicemail

If you subscribe to voicemail service offered by your telephone service provider, the handsets display New voicemail and when you have new voicemail messages. Contact your telephone service provider for more information about using your voicemail service.

After you have listened to all new voicemail messages, the indicators on the handsets turn off automatically.

Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). The clear voicemail feature only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.

To manually turn off these indicators:

Press MENU when the handset is not in use.

1. Press or until the handset displays Settings,

2. then press SELECT.

Press or until the handset displays Clr voicemail,

3. then press SELECT. The handset displays Reset VM Icon?

Press SELECT to save your selection. You hear a

4. conﬁrmation tone.

Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details.

Settings

ECO

Clr voicemail

ECO

Reset VM Icon?

ECO

Telephone settings

Key tone

You can turn the key tone on or off for each handset. If you turn the key tone on, the handset beeps with each key

press. If you turn the key tone off, there are no beeps when you

Settings

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press the handset keys.

Press MENU when the handset is not in use.

1. Press or until the handset displays Settings,

2. then press SELECT.

Press or

until the handset displays

Key tone,

then press SELECT. Press or to choose Key tone:On or Key tone:Off.

4. Press SELECT to save your selection. You hear a

Key tone

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Key tone:On

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conﬁrmation tone.

Home area code

If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored in the caller ID log without the area code.

Press MENU when the phone is not in use.

1. Press or until the handset displays Settings,

2. then press SELECT.

Settings

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Press or until the handset displays Home area code,

3. then press SELECT.

Use the dialing keys (0-9) to enter the desired home

4. area code.

Press DELETE to delete a digit.

•

Press and hold DELETE to delete all digits.

•

5. Press SELECT to save. You hear a conﬁrmation tone.

If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, follow the steps above to delete the home area code you have already programmed. After you have deleted the home area code, _ _ _ appears.

Home area code

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Home area code

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- - -

Telephone settings

Dial mode

The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call.

Press MENU when the phone is not in use.

1. Press or until the handset displays Settings,

2. then press SELECT.

Press or until the handset displays Dial mode,

3. then press SELECT.

Press or to choose Touch-tone or Pulse.

4. Press SELECT to save your selection. You hear a

5. conﬁrmation tone.

Settings

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Dial mode

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Touch-tone

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Telephone operation

Make a call

Press or on the handset.

1. When you hear a dial tone, dial the number with the dialing

2. keys (0-9).

The screen displays the elapsed time as you talk (in hours,

• minutes and seconds).

While entering numbers, press and hold PAUSE to insert a

• dialing pause (a P appears).

Predial a call

Enter the number with the dialing keys (0-9).

1. Press or to dial.

The screen displays the elapsed time as you talk (in hours, minutes and seconds).

• While predialing, press DELETE or CANCEL to backspace and delete; press and hold

•

PAUSE to insert a dialing pause (a P appears).

Answer a call

Press , or any dialing key (0-9, TONE or QUIET#).

•

End a call

Press OFF or put the handset to the telephone base or charger.

•

Speakerphone

During a call, press to switch between speakerphone and normal handset use.

When the speakerphone is active, the handset displays Speaker.

Telephone operation

Volume

During a call, press /VOLUME or /VOLUME to adjust the listening volume.

When the volume reaches the minimum or maximum setting, you hear two beeps.

The handset earpiece and speakerphone volume settings are independent.

Mute

The mute function allows you to hear the other party but the other party cannot hear you.

During a call, press MUTE. The handset displays Muted until the

• mute function is turned off.

Press MUTE again to resume the conversation. The handset

• displays Microphone on brieﬂy.

Call waiting

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When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are already on another call.

Press FLASH to put the current call on hold and take the new call.

• Press FLASH at any time to switch back and forth between calls.

•

Temporary ringer silencing

When the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normally at the preset volume.

To silence the handset ringer:

Press OFF or MUTE, then displays and Ringer muted

• displays brieﬂy.

To silence the telephone base ringer:

Press VOL-.

•

Each handset and the base ring when there is an incoming call unless the ringer volume of that device is turned off.

Ringer muted

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Telephone operation

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.

During a call, press TONE .

1. Use the dialing keys to enter the number. The telephone sends touch-tone signals.

2. The telephone automatically returns to pulse dialing mode after you end the call.

Redial

Each handset stores the last 10 telephone numbers dialed.

When there are already 10 entries, the oldest entry is deleted to make room for the

• new entry.

Entries are in reverse chronological order.

• The handset plays two beeps when you reach the end or beginning of the redial list,

• or when you access the redial list with no records.

To review and dial a redial entry:

Press REDIAL when the phone is not in use.

1. Press , or REDIAL repeatedly until the desired

2. entry displays.

Press or to dial.

-OR-

Press or when the phone is not in use.

1. Press REDIAL and then press , or REDIAL repeatedly

2. until the desired entry displays.

Press SELECT to dial.

Redial #2/10

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To delete a redial entry:

Press REDIAL when the handset is not in use.

1. Press , or REDIAL repeatedly to browse to the desired entry.

2. Press DELETE to delete the displayed number. You hear a conﬁrmation tone.

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Telephone operation

Check voicemail

Press and hold 1 to dial your voicemail number.

See Voicemail number on page 15.

Chain dialing

Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.

To access a number in the directory:

Press MENU while on a call.

1. Press SELECT to choose Directory.

2. Press or to scroll to the desired entry.

3. Press SELECT to dial the displayed number.

To access a number in the caller ID log:

Press MENU while on a call.

1. Press or to scroll to Caller ID log, then press SELECT.

2. Press or to scroll to the desired entry.

3. Press SELECT to dial the displayed number.

To access a number on the redial list:

Press REDIAL while on a call.

1. Press , or REDIAL repeatedly to browse to the desired entry.

2. Press SELECT to dial the displayed number.

Press CANCEL to exit the directory, caller ID log or redial list when you are on a call.

Telephone operation

Web address

Use this feature to view the VTech website address.

Press MENU when the handset is not in use.

1. Press or until the handset displays Web address,

2. then press SELECT. The handset displays the VTech website address.

Transfer a call

While on an outside call, you can transfer the call from one handset to another.

During a call, press MENU.

1. Press or to scroll to Transfer, then press SELECT.

If you have two handsets, your handset displays

•

Calling HS X and then Transferred. If you have three or more handsets, your handset

•

displays Transfer to: Use the dialing keys to select a destination handset. Your handset displays Calling HS X and then Transferred.

The destination handset rings and its screen displays Incoming call.

Web address

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www.vtechphones

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.com

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Transfer

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Transfer to:

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3. To answer on the destination handset, press , ,

or any dialing key (0-9, TONE or QUIET#) on the destination handset.

If the destination handset does not answer the call within

• 30 seconds, the call will be reverted to the originating handset. If you do not press , , or any dialing key (0-9, TONE or

QUIET#) on your handset to reconnect the outside call within

30 seconds, the call ends automatically. If the destination handset is in the directory or caller ID log, or is

• out of range, the originating handset displays Unable to call and then reconnects to the outside call.

Calling HS X

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Transferred

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Incoming call

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Telephone operation

Find handset

Use this feature to ﬁnd all system handsets.

To start paging:

Press FIND HANDSET on the telephone base when not

• in use. All idle handsets ring and display ** Paging **.

To end paging:

Press FIND HANDSET on the telephone base.

•

-OR-

Press , , OFF or any dialing key (0-9, TONE or QUIET#) on a handset.

•

-OR-

Place the handset in the telephone base or charger.

•

Do not press and hold FIND HANDSET for more than 4 seconds. It may lead to

• handset deregistration.

Press MUTE to turn off the ringer of a handset temporarily. Paging tone continues on

• all other handsets.

Multiple handset use

Join a call in progress

You can use up to two handsets at the same time on an outside call. You can buy additional expansion handsets (CS6509/CS6509-14/CS6509-15/

CS6509-16) for this telephone base. You can register up to ﬁve handsets to the telephone base.

To share an outside call:

When a handset is already on a call and you would like to join the call, press

• or on the other handset.

To exit the call, press OFF or place the handset in the telephone base or charger.

•

The call continues until both handsets hang up.

Multiple handset use

Intercom

Use the intercom feature for conversations between two handsets. You can buy additional expansion handsets (CS6509/CS6509-14/CS6509-15/CS6509-16) for this telephone base. You can register up to ﬁve handsets to the telephone base.

Press INT on your handset when not in use.

If you have only one handset, your handset displays

• INT needs 2 HS.

If you have two handsets, your handset displays

• Calling HS X.

If you have three or more handsets, your handset displays

• Intercom to. Use the dialing keys to enter a destination handset. Your handset displays Calling HS X.

The destination handset rings and its screen displays HS X is calling.

2. To answer the intercom call, press , , INT or any dialing key (0-9, TONE or QUIET#) on the destination handset. Both handsets now display Intercom.

3. To end the intercom call, press OFF or place the handset back in the telephone base or charger. Both handsets now display Intercom ended.

Calling HS X

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HS X is calling

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Intercom

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You can cancel the intercom call before it is answered by pressing OFF or INT on the

• originating handset.

If the destination handset does not answer the intercom call within 100 seconds, is

• accessing the answering system, is on a call or out of range, the originating handset displays Unable to call and returns to idle mode.

Press OFF or MUTE on the destination handset to temporarily silence the intercom ringer.

• You can use four handsets on two pairs of intercom calls. For example, when four

• handsets are used on two pairs of intercom calls, use the fifth handset for an outside call.

If there is an incoming call while the originating handset displays Calling HS X,

• the intercom request will be stopped and the screen displays Incoming call.

Answer an incoming call during an intercom call

When you receive an outside call during an intercom call, there is an alert tone.

To answer the outside call, press . The intercom call ends automatically.

• To end the intercom call without answering the outside call, press OFF.

• The telephone continues to ring.

Multiple handset use

Call transfer using intercom

Use the intercom feature to transfer an outside call to another system handset.

During a call, press INT.

If you have two handsets, the outside call is put on hold

•

and your handset displays Calling HS X. If you have three or more handsets, your handset displays

•

Intercom to. Use the dialing keys to enter a handset number. The outside call is put on hold and your handset displays Calling HS X.

The destination handset rings and its screen displays HS X is calling.

To answer the intercom call on the destination handset, press

, , INT or any dialing key (0-9, TONE or QUIET#). The outside call is still on hold and both handsets now display Intercom. You can now have a private conversation with the destination handset.

To cancel the intercom call before it is answered, press OFF,

• or INT on your handset.

If the destination handset does not answer within 100 seconds, is in use, on a call or is

• out of range, the originating handset displays Unable to call and then reconnects to the outside call.

3. From this intercom call, you have the following options:

Intercom to

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Calling HS X

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HS X is calling

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Intercom

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You can let the destination handset join you on the outside call in a

• three-way conversation. Press and hold INT on the originating handset.

You can transfer the call. Press OFF, or place your handset back in the

• telephone base or charger. Your handset displays Transferred. The destination handset is then connected to the outside call.

You can press INT to switch between the outside call (Outside call displays) and

• the intercom call (Intercom displays).

The destination handset can end the intercom call by pressing OFF, or by placing

• the handset back in the telephone base or charger. The outside call continues with the original system handset.

Caller ID

About caller ID

This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the ﬁrst or second ring. Caller ID allows you to see the name, number, date and time of calls.

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.

It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:

You have both caller ID and call waiting, but as separate services (you may need to

• combine these services).

You have only caller ID service, or only call waiting service.

• You do not subscribe to caller ID or call waiting services.

•

There are fees for caller ID services. In addition, services may not be available in all areas.

This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date, along with the call information, are from the telephone service provider.

You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to caller ID or combined caller ID with call waiting service.

Caller ID

Caller ID log

If you subscribe to caller ID service, information about each caller will appear after the ﬁrst or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log.

The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone

• number and 15 characters for the name. If the telephone number has more that 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the ﬁrst 15 characters are shown and saved in the caller ID log.

You can review, redial and copy an entry into the directory.

• Entries appear in reverse chronological order.

• When the caller ID log is full, the oldest entry is deleted to make room for new

• incoming call information.

XX missed calls displays when you have incoming calls that have not

•

been answered.

Call log empty displays when you access the caller ID log without records.

•

Caller ID log entries are shared by all system handsets. Any deletions made on one

• handset are reﬂected on all other handsets.

Only one handset can review the caller ID log at a time. If a handset tries to enter the

• caller ID log while another handset is already in it, Not available displays.

For caller ID log entries with numbers between 16 and 24 digits, in order to view the

• entire number, you must save the entry to the directory (see page 39).

If the phone number has more than 24 digits, it will not be saved or shown in the

• caller ID log.

Missed call indicator

When you have incoming calls that have not been answered, the handset displays XX missed calls.

Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.

When you have reviewed all the missed calls, the missed call indicator no longer displays.

If you do not want to review the missed calls one by one, press and hold CANCEL on the idle handset to erase the missed call indicator. All the entries are then considered old and kept in the caller ID log.

XX missed calls

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NEW

Caller ID

Memory match

When the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory.

For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory.

The number shown in the caller ID log is in the format sent by the telephone service provider. The telephone service provider usually delivers 10-digit phone numbers (area code plus telephone number). If the phone number of the caller does not match a number in your directory, the name will appear as it is delivered by the telephone service provider.

Review and dial from the caller ID log

Press CID when the phone is not in use. The handset displays

1. Entries in CID X and then the ﬁrst entry in the caller ID log.

Press or to browse.

2. When the desired entry displays, press or to call.

Caller ID log

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-OR-

Press MENU when the phone is not in use.

1. Press or to scroll to Caller ID log then press SELECT.

2. Press SELECT to choose Review.

3. Press or to browse.

4. When the desired entry displays, press or to call.

You hear a double beep when you reach the beginning or end of the caller ID log.

Review

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Entries in CID

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Mike Smith

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Caller ID

View dialing options

Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log and store the new number to the directory.

While reviewing the caller ID log, press QUIET# repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.

Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.

When the number is shown in the correct format for dialing, press or to dial.

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Press # 1-800-595-9511 Press # 595-9511 Press # 1-595-9511 Press # 800-595-9511

-OR-

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Caller ID

Save a caller ID log entry to the directory

Press CID when the phone is not in use.

-OR-

Press MENU when the phone is not in use. Press or to scroll to Caller ID log. Then press SELECT twice.

2. When the desired entry appears, press SELECT. The screen

displays Edit number and the stored number.

3. Use the dialing keys to edit the number.

Press DELETE to backspace and erase a digit.

•

Press and hold DELETE to erase the entire entry.

•

Press or to move the cursor to the left or right.

•

Press and hold PAUSE to insert a dialing pause (a P appears).

• Press SELECT to move on to edit the name. The screen

4. displays Edit name.

Use the dialing keys to enter the name (up to 15 characters).

Edit number

Edit name

Additional key presses show other characters of that particular key.

Press DELETE to backspace and erase a character.

•

Press and hold DELETE to erase the entire entry.

•

Press or to move the cursor to the left or right.

•

Press 0 to add a space.

• Press SELECT to conﬁrm. The screen displays Saved and then you hear a

6. conﬁrmation tone.

If you try to save an entry without caller ID information, the screen displays Unable to save and you hear a double beep.

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Caller ID

Delete the caller ID log entries

To delete an entry:

When in the caller ID log, press or to browse.

1. Press DELETE to delete the selected entry. The screen displays Deleting...

2. and then you hear a conﬁrmation tone.

To delete all entries:

Press MENU when the phone is not in use.

1. Press or to scroll to Caller ID log, then press SELECT.

2. Press or to scroll to Del all calls, then press SELECT.

3. Press SELECT to conﬁrm. The screen displays Deleting...

4. and then you hear a conﬁrmation tone.

Caller ID log screen messages

Displays When

PRIVATE NAME

PRIVATE NUMBER

PRIVATE CALLER

UNKNOWN NAME

UNKNOWN NUMBER

UNKNOWN CALLER

LONG DISTANCE

-OR-

L (before the caller’s number)

The caller is blocking the name information. The caller is blocking the telephone number information. The caller is blocking the name and number information. This caller’s name is unavailable. This caller’s number is unavailable. No call information is available about this caller. It is a long distance call.

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Delete all?

Answering system settings

Answering system

Use the answering system menu of a cordless handset to turn on or off the answering system, message alert tone or call screening, set up the announcement message, or change the number of rings, remote access code or message recording time.

You may also turn on or off the answering system at the telephone base.

Announcement

The telephone is preset with a greeting that answers calls with

message after the tone.”

You can use this preset announcement, or replace it with

your own.

Record your own announcement

Press MENU when the phone is not in use.

1. Press or to scroll to Answering sys, then press SELECT.

2. Press SELECT to choose Announcement. The screen displays

3. Play [2] Del [3] Rec [7] and the handset announces,

press 2. To record, press 7.”

Press 7. The handset announces,

Press 5 when you are done.”

“Record after the tone.

and the screen displays

Recording... Stop [5]. After the tone, speak towards the handset microphone

5. to record your own announcement.

Press 5 when done. The handset plays back the recorded

6. announcement. Press 5 or OFF to stop the playback at any time.

Your announcement can be up to 90 seconds in length.

• The system does not record any announcement shorter than

• two seconds.

“To play,

“Hello, please leave a

Announcement

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Play Del Rec

[2] [3] [7]

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Recording... Stop

[5]

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Play Del Rec

[2] [3] [7]

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Answering system settings

Play the announcement

Press MENU when the phone is not in use.

1. Press or to scroll to Answering sys, then press SELECT.

2. Press SELECT to choose Announcement. The screen

3. displays Play [2] Del [3] Rec [7] and the handset announces,

“To play, press 2. To record, press 7.”

Press 2 to play the current announcement at the speakerphone.

4. The screen displays Playing... Stop [5].

Press /VOLUME to decrease or /VOLUME to increase

•

the listening volume. Press 5 or OFF to stop the playback at any time.

•

Press to switch between the speakerphone and the

•

handset earpiece.

Delete your announcement

Press MENU when the phone is not in use.

1. Press or to scroll to Answering sys, then press SELECT.

2. Press SELECT to choose Announcement. The screen

3. displays Play [2] Del [3] Rec [7] and the handset announces,

“To play, press 2. To record, press 7.”

Press 3 or DELETE to delete your own recorded announcement

4. The handset announces, “Announcement deleted screen displays Annc deleted. You hear a conﬁrmation tone.

.”

and the

Announcement

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Play Del Rec

[2] [3] [7]

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Playing... Stop

[5]

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Play Del Rec

[2] [3] [7]

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Annc deleted

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When your announcement is deleted, calls are answered with the default announcement.

Answering system settings

Answer on/off

The answering system must be turned on to answer and record messages.

When the answering system is turned on, the ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handset.

To turn on or off with the telephone base:

Press ANS ON/OFF to turn the built-in answering system

• on or off when the phone is not in use.

When the answering system is turned on, it announces, “Calls will be answered.” When the answering system is turned off, it announces, “Calls will not be answered.”

To turn on or off with a handset:

Press MENU when the phone is not in use.

1. Press or to scroll to Answering sys, then press SELECT.

2. Press or to scroll to Answer on/off, then press SELECT.

3. Press or to choose Answer: On or Answer: Off,

4. then press SELECT to conﬁrm your selection. You hear a conﬁrmation tone.

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Answering sys

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ANS ON

Answer: On

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Answering system settings

Call screening

Use this feature to choose whether incoming messages can be heard while they are being recorded.

To turn this feature on or off:

Press MENU when the phone is not in use.

1. Press or to scroll to Answering sys, then press SELECT.

2. Press or to scroll to Ans sys setup, then press SELECT.

3. Press SELECT to choose Call screening.

4. Press or to choose Screening: On or Screening: Off,

5. then press SELECT to conﬁrm your selection. You hear a conﬁrmation tone.

Ans sys setup

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Call screening

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Screening: On

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Number of rings

You can set the answering system to answer an incoming call after two, three, four, ﬁve or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, or after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from outside your local area.

Press MENU when the phone is not in use.

1. Press or to scroll to Answering sys, then press SELECT.

2. Press or to scroll to Ans sys setup, then press SELECT.

Ans sys setup

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Press or to scroll to # of rings, then press SELECT.

4. Press or to choose 6, 5, 4, 3, 2 or Toll saver,

5. then press SELECT to conﬁrm your selection. You hear a conﬁrmation tone.

# of rings

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Answering system settings

Remote access code

A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99.

Press MENU when the phone is not in use.

1. Press or to scroll to Answering sys, then press SELECT.

2. Press or to scroll to Ans sys setup, then press SELECT.

3. Press or to scroll to Remote code, then press SELECT.

4. Use the dialing keys (0-9) to enter a two-digit number,

5. or press or to scroll to a desired two-digit number. Then press SELECT to conﬁrm your selection. You hear a conﬁrmation tone.

Message alert tone

When the message alert tone is set to on, and there is at least one new message, the telephone base beeps every 10 seconds.

To turn this feature on or off:

Press MENU when the phone is not in use.

1. Press or to scroll to Answering sys, then press SELECT.

2. Press or to scroll to Ans sys setup, then press SELECT.

3. Press or to scroll to Msg alert tone, then press SELECT.

4. Press or to choose Tone: On or Tone: Off, then press

5. SELECT to conﬁrm your selection. You hear a conﬁrmation tone.

The answering system must be turned on for the message alert

• tone to be functional.

Press any key on the telephone base (except FIND HANDSET)

• to temporarily silence the message alert tone.

Ans sys setup

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Remote code

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Remote code

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Ans sys setup

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Msg alert tone

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Tone: Off

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Answering system settings

Recording time

You can set the recording time limit for each incoming message.

Press MENU when the phone is not in use.

1. Press or to scroll to Answering sys, then press SELECT.

2. Press or to scroll to Ans sys setup, then press SELECT.

3. Press or to scroll to Recording time, then press SELECT.

4. Press or to choose 3 minutes, 2 minutes or 1 minute,

5. then press SELECT to conﬁrm your selection. You hear a conﬁrmation tone.

Ans sys setup

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Recording time

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3 minutes

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Answering system operation

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

If XX new messages displays on the handsets and the

• message window on the telephone base ﬂashes, there are new messages recorded on the built-in answering system. To listen to the messages recorded, press MENU twice on a handset (page 50), or press /PLAY on the telephone base (page 50).

If New voicemail and display on the handsets, your

• telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, press and hold

1 on your handset. See Voicemail number on page 15 to

set your voicemail number.

Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service.

XX new messages

ECO

10:15PM

New voicemail

ECO

10:15PM

12/25

Using the answering system and voicemail together

You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

Answering system operation

Message capacity

The answering system can record and store up to 99 messages. Each message can be up to three minutes in length (see page 46 to change). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.

When F and number of messages are ﬂashing alternately on the message window and the handsets display Rec mem full, then the memory is full. You cannot turn on the answering system and record new messages until some old messages have been deleted.

New message indication

When there are new answering system messages, the handset displays XX new messages, and the message window on the telephone base ﬂashes.

If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed.

XX new messages

ECO

10:15PM

12/25

Answering system operation

Call screening

To screen a call at the telephone base:

If the answering system and call screening are on (see Call screening on page 44), the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system.

Options while a message is being recorded:

Press VOL+ or VOL- to adjust the call screening volume.

• Press /STOP to temporarily turn off the call screening.

• Press /PLAY or VOL+ to temporarily turn on the call screening if it is set to off.

•

To screen a call at a handset:

If the answering system is on and your answering system is recording a message, the handset displays To screen call, press [SELECT]. Press SELECT to screen the call on your handset. The handset displays the caller ID information. If you do not subscribe to caller ID service, the handset displays Screening...

Options while a message is being recorded:

Press /VOLUME or /VOLUME to adjust the call screening volume.

• Press to switch between the handset speakerphone and the handset earpiece.

•

Call intercept

If you want to talk to the person whose message is being recorded, press or on the handset.

Answering system operation

Message playback

If you have new messages, the telephone plays only the new messages (oldest ﬁrst). If there are no new messages, the telephone plays back all messages (oldest ﬁrst).

When playback begins, you hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces,

To play messages at the telephone base:

Press /PLAY when the telephone is not in use.

Options during playback:

Press VOL+ or VOL- to adjust the speaker volume.

• Press /SKIP to skip to the next message.

• Press /REPEAT to repeat the playing message. Press /REPEAT twice to listen to

• the previous message.

Press X/DELETE to delete the playing message. The system announces,

• “Message deleted,” and then advances to the next message.

Press /STOP to stop the playback.

•

To play messages with a handset:

Press MENU when the telephone is not in use. The screen

1. displays Play messages.

Press SELECT. When you have messages, the screen displays

2. XX New XX Old and then Repeat [4] Del [3] Skip [6] and the handset announces the total number of messages. When there is no message in the answering system, the screen displays

No messages and the handset announces, “You have no massage.”

“End of messages.”

Repeat Del Skip [4] [3] [6]

ECO

10:15PM

1/13

Options during playback:

Press /VOLUME or /VOLUME to adjust the speaker volume.

• Press to switch between the speakerphone and the handset earpiece.

• Press 6 to skip to the next message.

• Press 4 to repeat the playing message. Press 4 twice to listen to the previous message.

• Press 3 or X/DELETE to delete the playing message. The handset announces,

• “Message deleted.” The system advances to the next message.

Press OFF to stop the playback.

•

Only one handset or the telephone base can access the answering system at a time.

• During message playback, if there is an incoming call or another handset makes a call,

• message playback will be stopped.

Answering system operation

Delete all messages

You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.

To delete all messages with the telephone base:

Press X/DELETE when the phone is not in use. The system announces, “To delete all

1. old messages, press DELETE again.”

Press X/DELETE immediately. The system announces, “All old messages deleted.” If

2. you do not have old messages, the system announces, “You have no old message.”

To delete all messages with a handset:

Press MENU when the phone is not in use.

1. Press or to scroll to Answering sys, then press SELECT.

2. Press or to scroll to Delete all old, then press SELECT. The screen displays

Delete all msg? If you do not have old messages, the handset displays No old messages.

Press SELECT to conﬁrm your selection. The screen displays Deleting ... and then

No old messages. You hear a conﬁrmation tone.

Record, play or delete memos

Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Playback and delete them in the same way as incoming messages.

To record a memo:

Press MENU when the phone is not in use.

1. Press or to scroll to Answering sys, then press SELECT.

2. Press or to scroll to Record memo, then press SELECT. The handset displays

3. Recording... Stop [5] and announces,

Speak towards the handset microphone after the tone.

4. Press 5 or OFF when you ﬁnish recording. The handset announces,

If you record a memo when the answering system memory is full, the system

• announces, “Memory is full.”

Each memo can be up to three minutes in length and memos shorter than two second

• are not recorded.

When the answering system has less than three minutes of recording time left, the

• system announces, “Less than three minutes to record,” and displays Rec mem low.

“Record after the tone. Press 5 when you are done.”

“Recorded.”

Answering system operation

Message window displays

Window display Description

1-99

(ﬂashing)

0-99

1-99 & F

1-8

0-6

- -

(alternating)

No messages.

Total number of old messages and memos recorded. The message number currently playing.

Total number of new messages recorded, or the current message number during new message playback.

The clock needs to be set.

The answering system memory is full with total number of messages recorded.

The telephone base speaker volume level while adjusting.

The telephone base ringer level while adjusting.

The answering system is answering a call, or recording a memo or announcement.

The handset is on a call, or in the directory or caller ID log. The answering system is being accessed remotely.

Answering system operation

Remote access

A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 45 to change it.

Dial your telephone number from any touch-tone telephone.

1. When the answering system answers, enter the two-digit remote access code.

2. Then you can enter one of the following remote commands.

Command

Play all messages.

Play only new messages.

Delete the current message (during playback).

Delete all old messages.

Repeat the current message (during playback).

Stop.

Hear a list of remote commands.

Skip to the next message (during playback).

Record a new announcement.

End the call.

Turn the answering system on or off.

4. Hang up or press 8 to end the call.

If you do not press any key after you enter the remote access code, all new messages

• play. If there are no new messages, all old messages play.

Once the new messages have played, the telephone announces the help menu

• options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.

When the answering system is turned off, the telephone answers after 10 rings, and

• announces, “Please enter your remote access code.”

When the memory is full, the answering system answers incoming calls after 10 rings

• and announces, “Memory is full. Enter your remote access code.”

Description

Appendix

Expand your telephone system

Your telephone base can support up to ﬁve handsets. Each handset must be registered to the telephone base before use. The handsets provided within your product package are already registered as HANDSET 1 and so forth. You can add new handsets (CS6509/CS6509-14/CS6509-15/CS6509-16, purchased separately) to your telephone base. Additional handsets are assigned numbers in the sequential order they are registered (up to HANDSET 5).

Add and register a handset

When ﬁrst purchased, each expansion handset displays To register HS and See manual alternately. You may need to charge the handset before registering to

the telephone base. For more details on battery charging, see the table on page 4.

To register a handset:

Place the new/non-registered handset in the telephone base.

Do not place the handset in the charger.

2. After about 10 seconds, the handset displays Registering... When the registration process completes, the handset displays Registered and you hear a conﬁrmation tone. The registration process takes about 90 seconds to complete.

If the registration fails, the handset displays Failed and then To register HS and See manual alternately, remove the handset from the telephone base and place it back in. Try the registration process again.

You cannot register a handset if any other system handset is in use.

• Only one handset can register to the telephone base at a time.

•

Appendix

Replace a handset

If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually.

To make deregistration easier, read all of the instructions below before you begin.

To deregister all handsets:

Press and hold FIND HANDSET on the telephone base for about 10 seconds until

1. the IN USE light on the telephone base turns on and starts to ﬂash.

Immediately press FIND HANDSET again. You must press FIND HANDSET

2. while the IN USE light is still ﬂashing. The IN USE light ﬂashes for approximately ﬁve seconds.

All handsets display To register HS and See manual alternately when the

3. deregistration process completes. The deregistration process takes about 10 seconds to complete.

To register the handset(s) to the telephone base again, follow the registration instructions on the previous page.

You cannot deregister all handsets if any other system handset is in use.

• If deregistration fails, you may need to reset the system and try again. To reset, unplug

• the power from the telephone base and plug it back in.

Even if the battery is depleted, you can still deregister all handsets by following the steps

• above. After the handset is charged for at least 10 minutes, the handset alternately shows To register HS and See manual.

Appendix

Screen messages

Call log empty

Calling HS X

(for models with two or more handsets only)

Contact deleted

Directory empty

Directory full

Ended

Failed

HS X is calling

(for models with two or more handsets only)

Incoming call

INT needs 2 HS

Intercom

Intercom ended

Intercom to

(for models with three or more handsets only)

Line in use

Low battery

Message deleted

Microphone on

Muted

New voicemail

NO BATTERY

No line

No messages

There are no caller ID log entries.

You are calling another handset (for intercom calls).

A directory entry is deleted.

There are no directory entries.

The directory is full. You cannot save any new entry unless you delete some current entries.

You have just ended a call.

The handset registration is not successful.

Another handset is calling (for intercom calls).

There is an incoming call.

Two handsets are required for an intercom call.

The handset is on an intercom call.

The intercom call has just ended.

You have started the intercom process or started transferring a call, and need to enter the desired handset number.

A system handset or another telephone on the same line is in use.

The battery needs to be recharged.

The message in the answering system is deleted.

MUTE is turned off and the person on the other end can hear you.

You have turned off the handset microphone. The other party cannot hear you but you can hear the other party.

There are new voicemail message(s) from your telephone service provider.

You place the handset in the telephone base or charger without installing a battery in it.

There is no telephone line connected.

There are no message in the answering system.

Appendix

Screen messages

Not available

Number repeated

Out of range or no pwr at base

Phone

Put in charger

Quiet mode on

Quiet mode off

Rec mem full

Rec mem low

Registering...

Ringer muted

Ringer off

Saved

Speaker

To screen call press [SELECT]

To register HS See manual

Transferred

Unable to call

XX missed calls

XX new messages

** Paging **

Another handset is already in the directory, caller ID log, or accessing the answering system.

The telephone number you have entered is already stored in the directory.

The telephone base has lost power, or the handset is out of range.

The handset is on a call.

The battery is very low. Put the handset in the telephone base or charger for recharging.

The quiet mode is turned on.

The quiet mode is turned off.

The answering system has no recording time left.

The answering system has less than three minutes of recording time left.

The handset registration is in progress.

The handset ringer is muted temporarily during an incoming call.

The handset ringer is turned off.

Your selection has been saved.

The handset speakerphone is in use.

The system is recording a message. Press SELECT to screen a call on a handset.

Screen display on a non-registered handset.

Appendix

You have transferred an outside call to another cordless handset.

The handset is out of range while on a call. Failed phone call (the telephone line is in use). Failed intercom call (there are already two handsets being used).

There are new calls in the caller ID log.

There are new messages in the answering system.

All system handsets are being paged.

Appendix

Handset and telephone base indicators

Handset lights

On when the handset speakerphone is in use.

CHARGE

On when the handset is charging in the telephone base or charger.

Telephone base lights

IN USE

ANS ON/OFF

On when the telephone line is in use.

On when the answering system is answering a call. On when you are registering a handset. Flashes quickly when there is an incoming call. Flashes when another telephone sharing the same line is in use. Flashes when you are deregistering all handsets.

On when the answering system is turned on.

Handset icons

The battery icon ﬂashes when the battery is low and needs charging.

The battery icon animates when the battery is charging.

The battery icon becomes solid when the battery is fully charged.

The speakerphone is in use.

The handset ringer is turned off.

1/13

ANS ON

ECO

NEW

There are new voicemail received from the telephone service provider.

The message number currently playing and total number of new/old

messages recorded.

The answering system is turned on.

The ECO mode activates automatically to reduce power consumption when the

handset is within range from the telephone base.

The entry you are reviewing is new in the caller ID log.

Appendix

Troubleshooting

If you have difﬁculty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

My telephone does not work at all.

Make sure the battery is installed and charged correctly (page 3). For optimum daily

• performance, return the handset to the telephone base or charger after use.

Make sure the power adapter is securely plugged into an outlet not controlled by a

• wall switch.

Make sure the telephone line cord is plugged ﬁrmly into the telephone base and the wall jack.

• Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,

• then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.

Charge the battery in the handset for up to 11 hours.

• If the battery is completely depleted, charge the handset for at least 30 minutes before use

• (page 4).

Remove and install the battery again. If that still does not work, it may be necessary to

• purchase a new battery.

Disconnect the telephone base from the telephone wall jack and plug in a working telephone.

• If the other telephone does not work, the problem is probably in the wiring or telephone service. Contact your telephone service provider.

The display shows No line. I cannot get a dial tone.

Try all the above suggestions.

• Make sure the telephone line cord is plugged ﬁrmly into the telephone base and the wall jack.

• Disconnect the telephone line cord from your telephone and connect it to another telephone.

• If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord. If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider.

I cannot dial out.

Try all the above suggestions.

• Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two

• to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.

If other telephones in your home are having the same problem, the problem is in the wiring or

• telephone service. Contact your telephone service provider (charges may apply).

Eliminate any background noise. Mute the cordless handset before dialing, or dial from

• another room in your home with less background noise.

To register HS and See manual appear alternately on the handset and it does not work at all.

The handset may be deregistered from the telephone base. Refer to Add and register a

•

handset on page 54 to register the handset to the telephone base.

Appendix

Troubleshooting

My cordless handset isn’t performing normally.

Make sure you plug the power cord securely into the telephone base. Plug the power adapter

• into a different, working electrical outlet without a wall switch.

Move the cordless handset closer to the telephone base. You may have moved out of range.

• Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back

• in. Allow up to one minute for the cordless handset and telephone base to reset.

Other electronic products such as HAM Radios and other DECT phones can cause

• interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Low battery shows on the handset screen.

Place the handset in the telephone base or charger for recharging.

• Remove and install the battery again and use it until fully depleted, then charge the handset

• in the telephone base or charger for up to 11 hours.

If the above measures do not correct the problem, replace the battery.

•

The battery does not charge in the handset or the handset battery does not accept charge.

Make sure the handset is placed in the telephone base or charger correctly.

• Remove and install the battery again, then charge for up to 11 hours.

• If the battery is completely depleted, charge the handset for at least 30 minutes before use

• (page 4).

Purchase a new battery. Refer to the Battery section (page 4).

•

The CHARGE light is off.

Clean the charging contacts on the handset, telephone base and/or charger each month with

• a pencil eraser or a dry non-abrasive fabric.

Make sure the power adapter and telephone line cord are plugged in properly (page 2).

• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one

• minute for the handset and telephone base to reset.

Appendix

Troubleshooting

The telephone does not ring when there is an incoming call.

Make sure the ringer volume of the handset and telephone base are not set to off (page 10

• and page 11).

Make sure the telephone line cord and power adapter are plugged in properly (page 2).

• The handset may be too far from the telephone base. Move it closer to the telephone base.

• There may be too many extension phones on the telephone line to allow all of them to ring

• simultaneously. Unplug some of them.

If other telephones in your home are having the same problem, the problem is in the wiring or

• telephone service. Contact your telephone service provider (charges may apply).

Other electronic products such as HAM radios and other DECT phones can cause

• interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Test a working telephone at the telephone wall jack. If another telephone has the same

• problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).

The telephone line cord may be defective. Install a new telephone line cord.

• Remove and install the battery again and place the handset in the telephone base.

• Wait for the handset to synchronize with the telephone base. Allow up to one minute for this

• to take place.

Appendix

Troubleshooting

There is interference during a telephone conversation. My calls fade out when I am using the cordless handset.

The handset may be out of range. Move it closer to the telephone base.

• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through

• your telephone line, you must install a DSL ﬁlter between the telephone line cord and the telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL ﬁlters.

Appliances or other cordless telephones plugged into the same circuit as the telephone base

• can cause interference. Try moving the appliance or telephone base to another outlet.

Other electronic products such as HAM radios and other DECT phones can cause

• interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

If your telephone is plugged in with a modem or a surge protector, plug the telephone (or

• modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.

The location of your telephone base can impact the performance of your cordless phone.

• For better reception, install the telephone base in a centralized location within your home or ofﬁce, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.

Disconnect the telephone base from the telephone wall jack and plug in a corded telephone.

• If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).

If other telephones in your home are having the same problem, the problem is in the wiring or

• telephone service. Contact your telephone service provider (charges may apply).

I get noise, static, or weak signals even when I’m near the telephone base.

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through

You may be able to improve the performance of your cordless phone by installing your new

• telephone base as far as possible from any other existing cordless telephone system that may already be installed.

Other electronic products such as HAM Radios and other DECT phones can cause

• interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Do not install this phone near a microwave oven or on the same electrical outlet. You may

• experience decreased performance while the microwave oven is operating.

If you plug your phone in with a modem or a surge protector, plug the phone (or modem/

• surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

Relocate your phone to a higher location. The phone may have better reception in a high area.

• If other phones in your home are having the same problem, contact your telephone service

• provider (charges may apply).

Appendix

Troubleshooting

I experience poor sound quality when using the speakerphone.

For increased sound quality while using the speakerphone, place the handset on a ﬂat

• surface with the dialing keys facing up.

I hear other calls when using the telephone.

Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If

• you still hear other calls, the problem is probably in the wiring or telephone service. Contact your telephone service provider.

I hear noise on the cordless handset and the keys do not work.

Make sure the telephone line cord is plugged in securely.

•

My caller ID features are not working properly.

Caller ID is a subscription service. You must subscribe to this service from your telephone

• service provider for this feature to work on your telephone.

The caller may not be calling from an area which supports caller ID.

• Both your and the caller’s telephone service providers must use equipment compatible with

• the caller ID service.

The caller ID information shows after the ﬁrst or second ring.

• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through

The telephone does not receive caller ID while on a call.

Make sure you subscribe to caller ID with call waiting features provided by your telephone

• service provider.

The caller may not be calling from an area which supports caller ID.

• Both your and the caller’s telephone service providers must use equipment compatible with

• caller ID service.

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through

Appendix

Troubleshooting

Out of range or no pwr at base shows on the handset screen.

The handset may be out of range. Move it closer to the telephone base.

• Make sure the power cord is securely plugged into the telephone base. Use a working

• electrical outlet not controlled by a wall switch.

Reset your telephone by unplugging the power adapter from the telephone base. Disconnect

• the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and install the battery again. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.

Other electronic products such as HAM radios and other DECT phones can cause

• interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

and New voicemail show on the handset display and I don’t know why.

Your telephone has voicemail indication that is separate from the built-in answering system.

• If and New voicemail appear on the handset, your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.

I cannot retrieve voicemail messages.

Your telephone has both a built-in answering system and voicemail indication. They are

• independent features and each alerts you to new messages differently (page 47). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail.

The answering system does not answer after the correct number of rings.

Make sure the answering system is on. When the answering system is on, the

•

ANS ON/OFF light on the telephone base should be lit and ANS ON should show

on the handset. If toll saver is selected, the number of rings changes to two when there are new messages

• waiting (page 44).

If the memory is full or if the answering system is off, the answering system answers after

• 10 rings.

In some cases, the answering system is affected by the ringing system used by your

• telephone service provider.

If you subscribe to voicemail service, change the number of rings so that your answering

• system answers before your voicemail answers (page 47). To determine how many rings activate your voicemail, please contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting the fax

• machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

Appendix

Troubleshooting

The outgoing announcement is not clear.

When recording the announcement, make sure you speak in a normal tone of voice towards

• the microphone of the handset.

Make sure there is no background noise when recording.

•

The answering system does not record messages.

Make sure the answering system is on.

• When the answering machine memory is full, it does not record new messages until some old

• messages are deleted.

If you subscribe to voicemail service, change the number of rings so that your answering

• system answers before your voicemail answers (page 47). To determine how many rings activate your voicemail, contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting the fax

• machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

The messages on the answering system are very difcult to hear.

Press /VOLUME on handset or VOL+ on the telephone base to increase the

• listening volume.

The messages on the answering system are incomplete.

If a caller leaves a very long message, part of it may be lost when the answering system

• disconnects the call after the preset recording time.

If the memory on the answering system becomes full during a message, the answering

• system stops recording and disconnects the call.

If the caller’s voice is very soft, the answering system may stop recording and disconnect

• the call.

The answering system does not respond to remote commands.

Make sure your remote access code is correct (page 45).

• Make sure you are calling from a touch-tone telephone. When dialing a number, there should

• be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.

The answering system may not detect the remote access code when your announcement is

• playing. Wait until the announcement is over before entering the code.

There may be interference on the telephone line you are using. Press the dialing keys ﬁrmly

• when dialing.

Appendix

Troubleshooting

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

Make sure your computer is powered on.

• Make sure your Internet connection is working properly.

• Make sure that the software is installed and running for your nontraditional telephone service.

• Make sure to plug your USB telephone adapter into a dedicated USB port on your computer.

• Do not plug into a multiple port USB hub (USB splitter) that is not powered.

In a few rare instances, the USB port on your computer may not have enough power. In

• these instances, try using a USB hub with its own external power supply.

If you are using a ﬁrewall, it may prevent access to your nontraditional telephone service

• provider. Contact your service provider for more information.

I have accidentally set my LCD language to Spanish or French, and I don’t know how to change it back to English.

While the phone is not in use, press MENU once then enter 364#.

• While on a call, press MENU once then enter 364#. Then the call ends automatically.

•

Common cure for electronic equipment.

If the telephone is not responding normally, put the cordless handset in the telephone base.

• If it does not respond, try the following (in the order listed):

Disconnect the power to the telephone base.

Disconnect the battery on the cordless handset.

Wait a few minutes before connecting power to the telephone base.

Install the battery again and place the cordless handset in the telephone base.

Wait for the cordless handset to synchronize with the telephone base. Allow up to one

minute for this to take place.

Appendix

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of ﬁre, electric shock and injury, including the following:

Read and understand all instructions.

1. Follow all warnings and instructions marked on the product.

2. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a

3. damp cloth for cleaning.

Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or

4. swimming pool, or in a wet basement or shower.

Do not place this product on an unstable table, shelf, stand or other unstable surfaces.

5. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation.

6. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.

This product should be operated only from the type of power source indicated on the marking label.

7. If you are not sure of the type of power supply in your home or ofﬁce, consult your dealer or local power company.

Do not allow anything to rest on the power cord. Do not install this product where the cord may be

8. walked on.

Never push objects of any kind into this product through the slots in the telephone base or handset

9. because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.

To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service

10. facility. Opening or removing parts of the telephone base or handset other than speciﬁed access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

Do not overload wall outlets and extension cords.

11. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the

12. following conditions:

When the power supply cord or plug is damaged or frayed.

• If liquid has been spilled onto the product.

• If the product has been exposed to rain or water.

• If the product does not operate normally by following the operating instructions. Adjust only those

• controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.

If the product has been dropped and the telephone base and/or handset has been damaged.

• If the product exhibits a distinct change in performance.

•

Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of

13. electric shock from lightning.

Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances,

14. a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of ﬂammable or ﬂame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a ﬁre or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.

Only put the handset of your telephone next to your ear when it is in normal talk mode.

15. The power adapters are intended to be correctly oriented in a vertical or ﬂoor mount position. The

16. prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

SAVE THESE INSTRUCTIONS

Appendix

Important safety instructions

Battery

CAUTION: Use Only Supplied Battery.

• Do not dispose of the battery in a fire. Check with local waste management codes for special disposal

• instructions.

Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to

• the eyes or skin. The electrolyte may be toxic if swallowed.

Exercise care in handling batteries in order not to create a short circuit with conductive materials.

• Charge the battery provided with or identified for use with this product only in accordance with the

• instructions and limitations specified in this manual.

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary

evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

Should keep wireless telephones at least six inches from the pacemaker.

• Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it

• is turned ON.

Should use the wireless telephone at the ear opposite the pacemaker.

•

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

About cordless telephones

Privacy: The same features that make a cordless telephone convenient create some limitations.

•

Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.

Electrical power: The telephone base of this cordless telephone must be connected to a working

•

electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.

Potential TV interference: Some cordless telephones operate at frequencies that may cause

•

interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.

Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with

•

conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.

Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not

•

burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

Appendix

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofﬁce.

When the handset is out of range, the handset displays Out of range or no pwr at base. If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect

well when you press . Move closer to the telephone base, then press to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve

reception, move closer to the telephone base.

ECO mode

This power conserving technology reduces power consumption for optimal battery performance, according to the distance between the telephone base and the handset. When the telephone base communicates with the handset, ECO mode will be activated automatically.

Maintenance

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords.

Appendix

The RBRC® seal

The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.

The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.

VTech’s participation in RBRC participating in the RBRC® program or at authorized VTech product service centers. Please call

1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area.

VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

makes it easy for you to drop off the spent battery at local retailers

Appendix

FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

•

Changes or modiﬁcations to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.

This Class B digital apparatus complies with Canadian requirement: CAN ICES-3 (B)/NMB-3(B).

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identiﬁer in the format US:AAAEQ##TXXXX. This identiﬁer must be provided to your telephone service provider upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identiﬁer (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ﬁve (5.0) or less. For more information, please contact your telephone service provider.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualiﬁed installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your

Appendix

FCC, ACTA and IC regulations

telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notiﬁed as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to ﬁle a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers

(e.g., police, ﬁre, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and brieﬂy explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Privacy of communications may not be ensured when using this phone. The term ‘’IC:‘’ before the certiﬁcation/registration number only signiﬁes that the Industry Canada technical

speciﬁcations were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of

the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ﬁve.

This product meets the applicable Industry Canada technical speciﬁcations.

Appendix

California Energy Commission battery charging testing instructions

This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.

To activate the CEC battery charging testing mode:

Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged

with charged batteries. While you press and hold /FIND HANDSET, plug the telephone base power adapter back to the power

outlet. After about 20 seconds, when the IN USE light starts ﬂashing, release /FIND HANDSET and then

press it again within 2 seconds.

When the phone successfully enters the CEC battery charging testing mode, the IN USE light turns off and all handsets display 1.PRESS FIND HS ON BASE 4 SEC and 2.THEN PRESS # ON HANDSET alternately.

When the phone fails to enter this mode, repeat Step 1 through Step 3 above.

Note: The telephone base will be powered up as normal if you fail to press /FIND HANDSET within 2 seconds in Step 3.

To deactivate the CEC battery charging testing mode:

Unplug the telephone base adapter from the power outlet, then plug it back in. Then the telephone base

is powered up as normal. Register your handsets back to the telephone base. See page 54 for handset registration instructions.

Appendix

For C-UL compliance only

Mesures de sécurité importantes

Afin de réduire les risques d’incendie, de blessures corporelles ou d’électrocution, suivez toujours ces mesures préventives de base lorsque vous utilisez votre téléphone :

Lisez et comprenez bien toutes les instructions.

1. Observez toutes les instructions et mises en garde inscrites sur l’appareil.

2. Débranchez ce téléphone de la prise murale avant de le nettoyer. N’utilisez pas de nettoyeurs liquides ni

3. en aérosol. N’utilisez qu’un chiffon doux et légèrement humecté.

N’utilisez pas ce produit près de l’eau, tel que près d’un bain, d’un lavabo, d’un évier de cuisine, d’un bac

4. de lavage ou d’une piscine, ou dans un sous-sol humide ou sous la douche.

Ne déposez pas ce téléphone sur un chariot, support ou table chancelants. L’appareil pourrait tomber et

5. être sérieusement endommagé.

Le boîtier de l’appareil est doté de fentes et d’ouvertures d’aération situées à l’arrière ou en dessous. Afin

6. d’empêcher la surchauffe, ces ouvertures ne doivent pas être obstruées en plaçant l’appareil sur un lit, divan, tapis ou autre surface similaires. Ne placez pas cet appareil à proximité d’un élément de chauffage ni d’une plinthe électrique. De plus, ne l’installez pas dans une unité murale ou un cabinet fermé qui ne possède pas d’aération adéquate.

Ne faites fonctionner cet appareil qu’avec le type d’alimentation indiqué sur les étiquettes de l’appareil.

7. Si vous ne connaissez pas le voltage de votre maison, consultez votre marchand ou votre fournisseur d’électricité.

Ne déposez rien sur le cordon d’alimentation. Installez cet appareil dans un endroit sécuritaire, là où

8. personne ne pourra trébucher sur la ligne d’alimentation ni le cordon téléphonique modulaire.

N’insérez jamais d’objets à travers les fentes et ouvertures de cet appareil, car ils pourraient toucher à

9. des points de tension dangereux ou court-circuiter des pièces, ce qui constituerait un risque d’incendie ou d’électrocution. N’échappez pas de liquides dans l’appareil.

Afin de réduire les risques d’électrocution, ne démontez pas l’appareil, mais apportez-le plutôt à un

10. centre de service qualifié s’il doit être réparé. En enlevant le couvercle, vous vous exposez à des tensions dangereuses ou autres dangers similaires. Un remontage inadéquat peut être à l’origine d’une électrocution lors d’une utilisation ultérieure de l’appareil. Débranchez l’appareil avant de procéder au nettoyage. Utilisez un chiffon humide et doux.

Ne surchargez pas les prises de courant et les rallonges.

11. Débranchez cet appareil de la prise de courant et communiquez avec le département de service à la

12. clientèle de VTech dans les cas suivants:

Lorsque le cordon d’alimentation est endommagé ou écorché.

•

Si du liquide a été échappé dans l’appareil.

•

Si l’appareil a été exposé à une source d’humidité telle que la pluie ou l’eau.

•

Si le produit ne fonctionne pas normalement en respectant les instructions de fonctionnement. Réglez

•

uniquement les commandes indiquées dans le les instructions de fonctionnement. Les réglages incorrects des autres commandes pourraient provoquer un dommage qui pourrait exiger un travail exhaustif de la part d’un technicien autorisé afin de rétablir le fonctionnement normal de l’appareil.

Si le produit a été échappé et que le socle et/ou le combiné a été endommagé.

•

Si le produit affiche une nette diminution de sa performance.

• Évitez d’utiliser un téléphone (autre qu’un sans fil) pendant un orage. Les éclairs peuvent être à l’origine

13. d’une électrocution.

Appendix

For C-UL compliance only

N’utilisez pas le téléphone pour rapporter une fuite de gaz à proximité de la fuite. En certaines

14. circonstances, une flammèche pourrait être provoquée lorsque l’adaptateur est branché à une prise de courant, ou lorsque le combiné est déposé sur le socle. Ceci est un événement commun associé à la fermeture d’un circuit électrique. L’utilisateur ne devrait pas brancher le téléphone à une prise de courant, et ne devrait pas déposer le combiné chargé sur le socle, si le téléphone se trouve à proximité d’un endroit comportant des concentrations de gaz inflammables, à moins que la ventilation soit adéquate. Une flammèche dans un tel endroit pourrait provoquer un incendie ou une explosion. De tels environnements peuvent comprendre: des endroits où l’on utilise de l’oxygène médical sans ventilation adéquate; des gaz industriels (dissolvants de nettoyage, des vapeurs d’essence, etc.); une fuite de gaz naturel, etc.

Ne placez que le combiné de votre téléphone près de votre oreille lorsqu’en mode de conversation.

15. Ces adaptateurs ont été conçus pour être orientés en position verticale ou montés au sol. Les broches ne

16. sont pas conçues pour maintenir l’adaptateur en place si celui-ci est barnché dans une prise au plafond ou sous une table/ armoire.

CONSERVEZ CES INSTRUCTIONS

Pile

MISE EN GARDE : N’utilisez que la pile incluse.

• Ne jetez pas la pile au feu. Vérifiez les instructions spécifiques de mise aux rebus auprès des autorités

• locales.

N’ouvrez pas et ne mutilez pas la pile. L’électrolyte qui s’en échapperait est corrosif et pourrait causer

• des brûlures ou des blessures aux yeux ou à la peau. L’électrolyte est toxique si avalé.

Soyez prudents lorsque vous manipulez les piles afin d’éviter les courts-circuits provoqués par des

• matériaux conducteurs. .

Rechargez la pile incluse ou identifiée pour fonctionner avec cet appareil, selon les instructions et limites

• spécifiées dans ce guide d’utilisation.

Stimulateurs cardiaques implantés dans l’organisme

Les simulateurs cardiaques (s’applique uniquement aux téléphones numériques sans fil) : L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené

une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l’organisme. Appuyée par l’Administration des aliments et drogues (FDA) des États-Unis, la firme WTR recommande aux médecins :

Avis aux détenteurs de stimulateurs cardiaques

Ils doivent tenir le téléphone sans fil à une distance d’au moins six pouces du stimulateur cardiaque.

• Ils ne doivent PAS placer le téléphone sans fil directement sur le stimulateur cardiaque, tel que dans une

• poche de chemise, lorsque celui-ci est en marche.

Ils doivent utiliser le téléphone sans fil en l’appuyant sur l’oreille qui se trouve dans la direction opposée

• au stimulateur cardiaque.

L’étude effectuée par l’organisme WRS n’a pas identifié de risque pour les détenteurs de simulateurs cardiaques causés par les gens qui utilisent un téléphone sans fil à proximité de ceux-ci.

Appendix

For C-UL compliance only

À propos des téléphones sans l

Condentialité : Les mêmes caractéristiques qui constituent des avantages pour les téléphones sans ﬁl

•

afﬁchent également des restrictions. Les appels téléphoniques sont transmis entre le combiné sans ﬁl et le socle par le biais d’ondes radio ; il y a donc la possibilité que vos conversations téléphoniques sans ﬁl soient interceptées par des équipements de réception radio se trouvant dans la portée du combiné sans ﬁl. Pour cette raison, vous ne devez pas percevoir les communications téléphoniques sans ﬁl comme étant aussi conﬁdentielles que celles des téléphones à cordons.

Alimentation électrique : Le socle de ce téléphone sans ﬁl doit être branché à une prise électrique

•

fonctionnelle. La prise électrique ne doit pas être contrôlée par un interrupteur mural. Les appels ne pourront pas être effectués du combiné sans ﬁl si le socle est débranché ou mis hors tension ou si le courant est coupé.

Possibilité d’interférences aux téléviseurs : Certains téléphones sans ﬁl fonctionnent sur des fréquences

•

pouvant causer des interférences aux téléviseurs et aux magnétoscopes. Pour réduire ou prévenir de telles interférences, ne placez pas le socle du téléphone sans ﬁl près ou sur un téléviseur ou magnétoscope. S’il y a présence de parasites, il est conseillé d’éloigner le téléphone sans ﬁl du téléviseur ou du magnétoscope aﬁn de réduire possiblement les interférences.

Piles rechargeables : Manipulez les piles avec soin aﬁn de ne pas les court-circuiter avec des bagues,

•

bracelets ou clés. Les piles ou le conducteur peut surchauffer et causer des blessures. Respectez la polarité adéquate entre la pile et le chargeur.

Les bloc-piles rechargeables à l’hydrure métallique de nickel : Jetez ces blocs-piles de manière

•

écologique et sécuritaire. Ne les incinérez pas et ne les percez pas. Tel que les autres piles de ce type, elles pourraient dégager une matière toxique qui peut causer des blessures corporelles si elles sont brûlées ou percées.

Appendix

Limited warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

Product that has been subjected to misuse, accident, shipping or other physical damage, improper

1. installation, abnormal operation or handling, neglect, inundation, ﬁre, water or other liquid intrusion; or

Product that has been damaged due to repair, alteration or modiﬁcation by anyone other than an

2. authorized service representative of VTech; or

Product to the extent that the problem experienced is caused by signal conditions, network reliability, or

3. cable or antenna systems; or

Product to the extent that the problem is caused by use with non-VTech accessories; or

4. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have

5. been removed, altered or rendered illegible; or

Product purchased, used, serviced, or shipped for repair from outside the United States of America or

6. Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or

Product returned without a valid proof of purchase (see item 2 on the next page); or

7. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems

8. outside the unit.

Appendix

Limited warranty

How do you get warranty service?

To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

Return the entire original package and contents including the Product to the VTech service location along

1. with a description of the malfunction or difﬁculty; and

Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and

2. the date of purchase or receipt; and

Provide your name, complete and correct mailing address, and telephone number.

Other limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modiﬁcations to this limited warranty and you should not rely on any such modiﬁcation.

State/Provincial Law Rights: This warranty gives you speciﬁc legal rights, and you may also have other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of ﬁtness for a particular purpose and merchantability (an unwritten warranty that the Product is ﬁt for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost proﬁts or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

Appendix

Technical specications

Frequency control Crystal controlled PLL synthesizer

Transmit frequency Handset: 1921.536-1928.448 MHz

Telephone base: 1921.536-1928.448MHz

Channels 5

Nominal effective range

Power requirements Handset: 2.4V Ni-MH battery

Memory Handset directory:

Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.

Telephone base: 6V DC @ 400mA Charger: 6V AC @ 300mA

50 memory locations; up to 30 digits and 15 characters Handset caller ID log:

50 memory locations; up to 24 digits and 15 characters

Appendix

Index

About cordless telephones 71 Add a directory entry 29-30 Add a handset 54 Add a speed dial entry 33 Alphabetical search 31 Answer a call 19 Answering system 41-53 Answering system and voicemail 47

Battery 3, 4, 59 Battery charging 4 Battery installation 3

Handset indicators 58 Handset layout 8-9 Handset lights 58 Handset locator 24 Handset ringer 10 Handset icons 58

Icons 58 Important safety instructions 68 Indicators 58 Installation 2-3, 5-6 Intercom 26-27

Caller ID 35-40 Caller ID log screen messages 40 Call intercept 49 Call screening 44, 49 Call transfer 23 Call waiting 20 Chain dialing 22 Charger installation 2 Charging 4 Check voicemail 22 Clear voicemail 16 Clock 13

Date 13 Delete a directory entry 32 Delete a memo 51 Delete a redial entry 21 Delete a speed dial entry 34 Deregister handsets 55 Dial a caller ID log entry 37 Dial a directory entry 31 Directory 28-34 Display screen messages 56, 57

Edit a directory entry 32 End a call 19

Find handset 24 Flash 20

Join a call 25

Key tone 17

Language 14 Layout 7, 8, 9 Lights 58 Limited warranty 72-73 Listening volume 20

Make a call 19 Menu 10 Message alert tone 45 Message capacity 48 Message playback 50 Message window displays 52 Missed call indicator 36 Multiple handset use 25 Mute 20, 21

New message indication 48

Operating range 69 Operation 19-24, 47-53

Index

Paging handsets 24 Parts checklist 1 Play a memo 51 Precautions for users of implanted

cardiac pacemakers 68

Pulse dialing 18

Quiet mode 12

Record a memo 51 Record an announcement 41 Recording time 46 Redial 21 Register a handset 54 Remote access 53 Replace a handset 55 Review a caller ID log entry 37 Review the directory 31 Ringer 10

Safety instructions 68 Screen messages 40, 56-57 Set date and time 18 Settings 10-18, 41-46 Share an outside call 25 Speed dial 33-34 Store a directory entry 29-30 Store a speed dial entry 33

Using the menu 10

Voicemail 16, 22, 47 Volume 10, 11, 19, 20, 50

Wall mount installation 5, 6 Warranty 76-77 Website 23

Technical speciﬁcations 75 Telephone base indicators 58 Telephone base installation 2 Telephone base layout 7 Telephone base lights 58 Telephone base ringer 11 Temporary tone dialing 21 Time and date setting 18 Tone dialing 18 Troubleshooting 59-66

Designed to fit your home. And your life.

VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. © 2014 VTech Communications, Inc. All right reserved. 05/14. CS6529-X_WEBCIB_V3.0 Document order number: 91-006053-020-100

VTech CS6529-15, CS6529-2, CS6529-26 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Getting started

Parts checklist

Telephone base and charger installation

Battery installation

Battery charging

Installation options

Tabletop to wall mount installation

Wall mount to tabletop installation

Telephone base layout

Handset layout

Telephone settings

Using the menu

Handset ringer volume

Telephone base ringer volume

Ringer tone

Quiet mode

Set date and time

LCD language

Voicemail number

Clear voicemail

Key tone

Home area code

Dial mode

Telephone operation

Make a call

Predial a call

Answer a call

End a call

Speakerphone

Volume

Mute

Call waiting

Temporary ringer silencing

Temporary tone dialing

Redial

Check voicemail

Chain dialing

Web address

Transfer a call

Find handset

Multiple handset use

Intercom

Answer an incoming call during an intercom call

Call transfer using intercom

Directory

About the directory

Add a directory entry

Review and dial from the directory

Alphabetical search

Edit a directory entry

Delete a directory entry

Speed dial

Assign a speed dial entry

Reassign a speed dial entry

Dial a speed dial number

Delete a speed dial entry

Caller ID

About caller ID

Information about caller ID with call waiting

Caller ID log

Missed call indicator

Memory match

Review and dial from the caller ID log

View dialing options

Save a caller ID log entry to the directory

Delete the caller ID log entries

Caller ID log screen messages

Answering system settings

Answering system

Announcement

Record your own announcement

Play the announcement

Delete your announcement

Answer on/off

Call screening

Number of rings