VTech CS6519-2, CS6519-26, CS6519-15, CS6519-3, CS6519-4 User Manual

User’s manual

www.vtechphones.com

Models:
CS6519/CS6519-15/

CS6519-16/CS6519-2/
CS6519-26/CS6519-3/
CS6519-4

BC

Congratulations

on purchasing your new VTech product. Before using this telephone, please read
Important safety instructions on page 50 of this manual.

This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR® label indicating it meets the latest energy
efficiency guidelines.

Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of the
Telecommunications Industry Association. Used under license.

T

Compatible with

Hearing Aid T-Coil

TIA-1083

Register online to get an additional 3-month warranty!

Visit www.vtechphones.com.

Registration

Register your product online for enhanced warranty
support.

Product news

Learn about the latest VTech products.

Table of contents

i

Getting started . . . . . . . . . . . . . . . . . 1

Parts checklist . . . . . . . . . . . . . . . . . . 1

Telephone base and charger

installation . . . . . . . . . . . . . . . . . . .2

Battery installation . . . . . . . . . . . . . . . 3

Battery charging . . . . . . . . . . . . . . . . . 4

Installation options . . . . . . . . . . . . . . . 5

Tabletop to wall mount installation . . .5
Wall mount to tabletop installation . . . 6

Telephone base layout . . . . . . . . . . . . 7

Handset layout . . . . . . . . . . . . . . . . . . 8

Telephone settings. . . . . . . . . . . . . 10

Using the menu . . . . . . . . . . . . . . . . 10

Ringer volume . . . . . . . . . . . . . . . . . 10

Ringer tone. . . . . . . . . . . . . . . . . . . . 11

Quiet mode . . . . . . . . . . . . . . . . . . . 11

Set date and time . . . . . . . . . . . . . . . 12

LCD language. . . . . . . . . . . . . . . . . . 13

Voicemail number. . . . . . . . . . . . . . . 14

Clear voicemail. . . . . . . . . . . . . . . . . 15

Key tone . . . . . . . . . . . . . . . . . . . . . . 16

Home area code. . . . . . . . . . . . . . . . 16

Dial mode . . . . . . . . . . . . . . . . . . . . . 17

Telephone operation . . . . . . . . . . . 18

Make a call . . . . . . . . . . . . . . . . . . . . 18

Predial a call. . . . . . . . . . . . . . . . . . . 18

Answer a call . . . . . . . . . . . . . . . . . . 18

End a call . . . . . . . . . . . . . . . . . . . . . 18

Speakerphone . . . . . . . . . . . . . . . . . 18

Volume . . . . . . . . . . . . . . . . . . . . . . . 19

Mute . . . . . . . . . . . . . . . . . . . . . . . . . 19

Call waiting . . . . . . . . . . . . . . . . . . . . 19

Temporary ringer silencing. . . . . . . . 19

Temporary tone dialing. . . . . . . . . . . 20

Redial . . . . . . . . . . . . . . . . . . . . . . . 20

Check voicemail . . . . . . . . . . . . . . . . 21

Chain dialing. . . . . . . . . . . . . . . . . . . 21

Web address . . . . . . . . . . . . . . . . . . 22

Transfer a call. . . . . . . . . . . . . . . . . . 22

Find handset. . . . . . . . . . . . . . . . . . . 23

Multiple handset use . . . . . . . . . . . 24

Join a call in progress . . . . . . . . . . . 24

Intercom . . . . . . . . . . . . . . . . . . . . . . 25

Answer an incoming call during an

intercom call . . . . . . . . . . . . . . . . . 25

Call transfer using intercom . . . . . . . 26

Directory . . . . . . . . . . . . . . . . . . . . . 27

About the directory . . . . . . . . . . . . . . 27

Add a directory entry . . . . . . . . . . . . 28

Review and dial from the directory . . .

30

Alphabetical search . . . . . . . . . . . . . 30

Edit a directory entry. . . . . . . . . . . . . 31

Delete a directory entry . . . . . . . . . . 31

Speed dial. . . . . . . . . . . . . . . . . . . . . 32

Assign a speed dial entry . . . . . . . . . 32

Reassign a speed dial entry . . . . . . . 33

Dial a speed dial number . . . . . . . . . 33

Delete a speed dial entry . . . . . . . . . 33

Caller ID. . . . . . . . . . . . . . . . . . . . . . 34

About caller ID . . . . . . . . . . . . . . . . . 34

Information about caller ID with

call waiting . . . . . . . . . . . . . . . . . . 34

Caller ID log . . . . . . . . . . . . . . . . . . . 35

Missed call indicator . . . . . . . . . . . . . 35

Memory match . . . . . . . . . . . . . . . . . 36

Review and dial from the

caller ID log . . . . . . . . . . . . . . . . . 36

ii

Table of contents

View dialing options . . . . . . . . . . . . . 37

Save a caller ID log entry to the

directory . . . . . . . . . . . . . . . . . . . . 38

Delete the caller ID log entries . . . . .39

Caller ID log screen messages. . . . . 39

Appendix . . . . . . . . . . . . . . . . . . . . . 40

Expand your telephone system . . . . 40

Screen messages. . . . . . . . . . . . . . . 41

Handset and telephone base

indicators . . . . . . . . . . . . . . . . . . . 43

Troubleshooting . . . . . . . . . . . . . . . . 44

Important safety instructions. . . . . . . 50

Operating range . . . . . . . . . . . . . . . . 52

Maintenance. . . . . . . . . . . . . . . . . . . 52

.The RBRC

®

seal . . . . . . . . . . . . . . .53

FCC, ACTA and IC regulations . . . .54

California Energy Commission

battery charging testing

instructions . . . . . . . . . . . . . . . . . . 56

For C-UL compliance only . . . . . . . . 57

Limited warranty . . . . . . . . . . . . . . . . 60

Technical specifications . . . . . . . . . . 62

Index . . . . . . . . . . . . . . . . . . . . . . . . 63

1

Parts checklist

Your telephone contains the following items. Save your sales receipt and original
packaging in the event warranty service is necessary.

Getting started

To purchase a replacement battery or power adapter, visit our website at
www.vtechphones.com or call 1 [phone]. In Canada, go to
www.vtechcanada.com or call 1 [phone].

Handset

(1 for CS6619)
(2 for CS6619-2)

Telephone base

Telephone base
power adapter

Telephone
line cord

Battery

(1 for CS6619)

(2 for CS6619-2)

Battery compartment cover

(1 for CS6619)
(2 for CS6619-2)

Charger and
charger adapter

(1 for CS6619-2)

Wall mount bracket

Abridged user’s manual

Abridged user’s manual

2

Getting started

Telephone base and charger installation

Install the telephone base and charger as shown below.
If you subscribe to digital subscriber line (DSL) high-speed Internet service through

your telephone line, you must install a DSL filter between the telephone line cord and
telephone wall jack. Contact your DSL service provider for more information about
DSL filter.

Use only the power adapters supplied with this product. To order a replacement, visit
our website at www.vtechphones.com or call 1 [phone]. In Canada, go to
www.vtechcanada.com or call 1 [phone].

The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.

•

•

Telephone base

Charger

Electrical outlet
(not controlled
by a wall switch)

Telephone
base power
adapter

Telephone line cord

Telephone wall jack

Charger
adapter

Electrical outlet
(not controlled
by a wall switch)

A DSL filter (not
included) is required
if you have DSL
high-speed Internet
service.

The DSL filter must
be plugged into the
telephone wall jack.

3

Getting started

Place the battery with the label
THIS SIDE UP facing up and
the wires inside the battery
compartment.

2.Plug the battery connector securely
into the socket, matching the
orientation of the engraved label.

1.

Slide the battery compartment cover
towards the center of the handset
until it clicks into place.

3. Place the handset in the telephone
base or charger to charge.

4.

Battery installation

Install the battery as shown below.

If the handset will not be used for a long period of time, disconnect and remove the
battery to prevent any possible leakage.

To purchase replacement batteries, visit our website at www.vtechphones.com or call
1 [phone]. In Canada, go to www.vtechcanada.com or call 1 [phone].

•

•

CHARGE light
remains on
when charging.

4

Getting started

Battery charging

Once you have installed the battery, the screen indicates the battery status
(see the table below).

Battery indicators Battery status Action

The screen is blank, or
displays Put in charger and

flashes.

The battery has no or very
little charge. The handset
cannot be used.

Charge without interruption
(at least 30 minutes).

The screen displays
Low battery and

flashes.

The battery has enough
charge to be used for a short
time.

Charge without interruption
(about 30 minutes).

The screen displays
HANDSET X.

The battery is charged. To keep the battery charged,

place it in the telephone
base or charger when not
in use.

When the battery is fully charged, you can expect the following performance:

Operation Operating time
While in handset use (talking*) Up to 7 hours

While in speakerphone mode (talking*) Up to 3.5 hours

While not in use (standby**) Up to 5 days

*Operating times vary depending on your actual use and the age of the battery.
**Handset is not charging or in use.

After you install your telephone or power returns following a power outage,
the handset will prompt you to set the date and time. For instructions, see
Set Set date and time on page 12. To skip setting, press CANCEL.

Date: MM/DD/YY

ECO

For best performance, keep the handset in the telephone base or charger when not
in use.

The battery is fully charged after 11 hours of continuous charging.
If you place the handset in the telephone base or the charger without plugging in the

battery, the screen displays NO BATTERY..

•

•

•

5

Getting started

Installation options

The telephone comes ready for tabletop use. If you want to mount your telephone
on a wall, use the provided wall mount bracket to connect with a standard
dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can
purchase one from many hardware or consumer electronics retailers. You may need a
professional to install the wall mount plate.

Tabletop to wall mount installation

Align the holes on the bracket with
the standard wall plate and slide the
bracket down until it locks securely.
Bundle the telephone line cord
and power adapter cord neatly
with twist ties.

4.

Position the telephone base against
the wall mount bracket with the
extended tabs marked B on top.
Insert the extended tabs marked B on
the wall mount bracket into the slots
marked B on the back of the telephone
base. Push the telephone base down
until it clicks securely.

2.

Route the telephone line cord
through the hole on the wall
mount bracket and plug it into the
telephone wall jack. Route the
power cord out of the telephone
base and plug it into an electrical
outlet not controlled by a
wall switch.

3.

Remove the telephone line cord
from the telephone wall jack, and
the telephone base power adapter
from the electrical outlet
(if necessary).

1.

6

Getting started

Wall mount to tabletop installation

If the telephone line cord and power adapter cord are bundled, untie them first.
Slide the wall mount bracket up and remove it from the wall mount plate. Unplug the

telephone line cord (or DSL filter) from the telephone wall jack. Unplug the power
adapter from the power outlet.

Slide the telephone base up and remove it from the wall mount bracket.
See Telephone base and charger installation on page 2.

1.

2.

3.

4.

7

Getting started

Telephone base layout

/FIND HANDSET

Press to page all system handsets (page 23).•

IN USE light

Flashes when there is an incoming call, or another
telephone sharing the same line is in use.

Flashes when handsets are being deregistered.
On when the handset is in use.
On when a handset is being registered.

•

•

•

•

8

Getting started

Handset layout

CHARGE light

On when the handset is charging in the
telephone base or charger (page 3).

•

/ /VOLUME

Press to review the directory when the

phone is

not in use (page 30).
During a call, press to increase the listening

volume (page 19).
Press to scroll up while in a menu, or reviewing

the directory, caller ID log or redial list.
While entering numbers or names in the

directory, press to move the cursor to the right.

•

•

•

•

REDIAL/PAUSE

Press repeatedly to review the last 10 numbers
dialed (page 20).

While dialing or entering a number, press and
hold to insert a dialing pause (page 18 and
page28).

•

•

/FLASH

Press to make or answer a call.
During a call, press to answer an incoming call

when you received a call waiting alert (page 19).

•

•

1

While reviewing a caller ID log entry, press repeatedly
to add or

remove 1 in front of the caller ID

log entry

before dialing or saving it to the directory (page 37).
Press and hold to set or dial your voicemail number

(page 14 and page 21).

•

•

Dialing keys

Press to enter numbers or characters.
Press to answer an incoming call (page 18).

•

•

TONE

While on a call, press to switch to tone dialing
temporarily when using pulse service (page 20).

•

Press to make or answer a call using the handset
speakphone (page 18).

During a call, press to switch between the handset
speakerphone and the cordless handset (page 18).

•

•

9

Getting started

Handset layout

CID/ /VOLUME

Press to review the caller ID log when the phone is
not in use (page 36).

During a call, press to decrease the listening volume
(page 19).

Press to scroll down while in a menu, or reviewing
the directory, caller ID log or redial list.

While entering numbers or names in the directory,
press to move the cursor to the left.

•

•

•

•

MENU/SELECT

Press to show the menu (page 10).
While in a menu, press to choose an item, or save an

entry or setting.

•

•

OFF/CANCEL

During a call, press to hang up.
While the handset is ringing, press to silence the

ringer temporarily (page 19).
Press and hold to erase the missed call indicator

when the phone is not in use (page 35).
While in a menu, press to return to the previous

menu, or press and hold to return to idle mode,
without making changes.

•

•

•

•

MUTE/DELETE

While on a call, press to mute the microphone
(page 19).

While using the dialing keys, press to delete digits or
characters (page 18 and page 28).

While the handset is ringing, press to silence the
ringer temporarily (page 19).

When reviewing the directory, caller ID log or redial
list, press to delete the displayed entry (page 31,
page 39 or page 20).

•

•

•

•

QUIET#

Press and hold to set and turn on the quiet mode, or
turn it off (page 11).

Press repeatedly to show other dialing options when
reviewing a caller ID log entry (page 37).

•

•

INT

Press to start an intercom conversation or transfer
a call (for multi-handset models only) (page 25 and
page 26).

•

10

Using the menu

You can use a cordless handset to change the telephone settings.
In the ringers menu, you can select the ringer tones and adjust the ringer volume for

incoming calls.
In the settings menu, you can change the settings for LCD language, voicemail

number, voicemail indicators, key tone, home area code and dial mode.

To enter the handset menu:

Press MENU when the phone is not in use.
Press or until the handset displays the desired

feature menu.
Press SELECT to enter that menu.

To return to the previous menu, press CANCEL.
To return to idle mode, press and hold CANCEL.

Ringer volume

You can adjust the ringer volume or turn the ringer off on each handset.
When the ringer is turned off, the handset displays and Ringer off.

Press MENU when the handset is not in use.
Press or until the handset displays Ringers,

then press SELECT.
The handset displays Ringer volume, then press

SELECT again.
Press or to sample each ringer volume level.

Press SELECT to save your selection. You hear a
confirmation tone.

The ringer volume also determines the ringer volume for

intercom calls. If the ringer volume is set to off, that handset
is silenced for all incoming calls except paging tone.

1.

2.

3.

•

•

1.

2.

3.

4.

5.

Telephone settings

Ringers

ECO

Ringer volume

ECO

Volume:

ECO

11

Telephone settings

Ringer tone

You can choose from different ringer tones on each handset.

Press MENU when the handset is not in use.
Press or until the handset displays Ringers,

then press SELECT.
Press or until the handset displays Ringer tone,

then press SELECT.
The handset displays Tone: with the current setting

displayed. Press or to sample each ringer tone.
Press SELECT to save your selection. You hear a

confirmation tone.

If you turn off the ringer volume, you will not hear ringer
tone samples.

Quiet mode

You can turn on the quiet mode for a period of time (1-12
hours). During this period, all tones (except paging tone) are
muted.

To set the duration and turn on the quiet mode:

Press and hold QUIET# when the handset is not in use.
The handset displays Quiet: _ _ hours. Use the dialing

keys (0-9) to enter the desired duration (1-12).
Press SELECT to save. You hear a confirmation tone.

The handset displays Quiet mode on and .

To turn off the quiet mode:

Press and hold QUIET# when the handset is not in use. The
handset displays Quiet mode off briefly and then returns to idle.

When you change the settings of the ringer tone or ringer volume,
you can still hear the samples even if the quiet mode is on.

1.

2.

3.

4.

5.

1.

2.

3.

•

Ringers

ECO

Ringer tone

ECO

Tone: 1

ECO

Quiet: _ _ hours

[1-12]

ECO

Quiet mode on

ECO

10:15P M

12/25

Quiet mode off

ECO

10:15 P M

12/25

12

Telephone settings

Set date and time

If you subscribe to caller ID service, the day, month and time are set automatically with
each incoming call. You can also set the date and time manually.

Press MENU when the handset is not in use.
Press or until the handset displays Set date/time,

then press SELECT.
Press or to select the month then press SELECT,

or use the dialing keys to enter a two-digit number (01-12).
Press or to select the date then press SELECT,

or use the dialing keys to enter a two-digit number (01-31).
Press or to select the year then press SELECT,

or use the dialing keys to enter a two-digit number (00-99)
then press SELECT.

Press or to select the hour then press SELECT,
or use the dialing keys to enter a two-digit number (01-12).

Press or to select the minute then press SELECT,
or use the dialing keys to enter a two-digit number (00-59).

Press or to select AM or PM.
Press SELECT to save the settings. You hear a confirmation tone.

The phone plays two beeps if you enter an invalid number.

1.

2.

3.

4.

5.

6.

7.

8.

9.

Set date/time

ECO

Date: MM/DD/YY

ECO

Time: HH:MM - -

ECO

13

Telephone settings

LCD language

You can select English, French or Spanish to be used in all screen displays.

Press MENU when the handset is not in use.
Press or until the handset displays Settings,

then press SELECT.
Press SELECT to choose LCD language.
Press or to choose English, Français or Español,

then press SELECT.

The screen displays Set English? when you
choose English.

The screen displays Set Francais? when you
choose Français.

The screen displays Set Espanol? when you
choose Español.

5. Press SELECT to save your selection. You hear a confirmation tone.

If you accidentally change the LCD language to French or Spanish, you can reset it to
English easily by pressing MENU then entering 364#

.

1.

2.

3.

4.

•

•

•

Settings

ECO

LCD language

ECO

English

ECO

14

Telephone settings

Voicemail number

If you subscribe to voicemail service offered by your telephone service provider,
you can save the voicemail number to 1 on each handset for easy access.
When you want to retrieve voicemail messages, press and hold 1. Contact your
telephone service provider for more information and assistance about using your
voicemail service.

To set your voicemail number:

Press and hold 1 when the phone is not in use.
Use the dialing keys to enter the voicemail number (up to 30

digits).

Press or to move the cursor to the left or right.
Press DELETE to erase a digit.
Press and hold DELETE to erase all digits.
Press and hold PAUSE to insert a dialing pause (a P appears).

3. Press SELECT to save. Then the handset dials the saved voicemail number.

-OR-

Press MENU when the handset is not in use.
Press or to scroll to Settings, then press SELECT.
Press or to scroll to Voicemail #, then press SELECT.
Use the dialing keys to enter the voicemail number

(up to 30 digits).

Press or to move the cursor to the left or right.
Press DELETE to erase a digit.
Press and hold DELETE to erase all digits.
Press and hold PAUSE to insert a dialing pause

(a P appears).

5. Press SELECT to save. The handset displays VM # saved

and the stored number. You hear a confirmation tone.

1.

2.

•

•

•

•

1.

2.

3.

4.

•

•

•

•

Settings

ECO

Voicemail #

ECO

Voicemail #

ECO

-

15

Telephone settings

Clear voicemail

If you subscribe to voicemail service offered by your telephone service provider,
the handsets display New voicemail and when you have new voicemail
messages. Contact your telephone service provider for more information about
using your voicemail service.

After you have listened to all new voicemail messages, the indicators on the handsets
turn off automatically.

Use the clear voicemail feature when the telephone indicates that there is new
voicemail but there are none (for example, when you have accessed your voicemail
while away from home). The clear voicemail feature only turns off the indicators;
it does not delete your voicemail messages. As long as you have new voicemail
messages, your telephone service provider continues to send the signal to turn on
the indicators.

To manually turn off these indicators:

Press MENU when the handset is not in use.
Press or until the handset displays Settings,

then press SELECT.
Press or until the handset displays Clr voicemail,

then press SELECT. The handset displays Reset VM Icon?
Press SELECT to save your selection. You hear a

confirmation tone.

Your telephone service provider may alert you of new messages
with a stutter (broken) dial tone. Contact your telephone service
provider for details.

1.

2.

3.

4.

Settings

ECO

Clr voicemail

ECO

Reset VM Icon?

ECO

16

Telephone settings

Key tone

You can turn the key tone on or off for each handset.
If you turn the key tone on, the handset beeps with each key

press. If you turn the key tone off, there are no beeps when you
press the handset keys.

Press MENU when the handset is not in use.
Press or until the handset displays Settings,

then press SELECT.
Press or until the handset displays Key tone,

then press SELECT.
Press or to choose Key tone:On or Key tone:Off.
Press SELECT to save your selection. You hear a

confirmation tone.

Home area code

If you dial local calls using only seven digits (area code not required), you can program
your home area code so that when you receive a call within your local area, the
telephone number is automatically stored in the caller ID log without the area code.

Press MENU when the phone is not in use.
Press or until the handset displays Settings,

then press SELECT.
Press or until the handset displays Home area code,

then press SELECT.
Use the dialing keys (0-9) to enter the desired home

area code.

Press DELETE to delete a digit.
Press and hold DELETE to delete all digits.

5. Press SELECT to save. You hear a confirmation tone.

If, in the future, your telephone service provider requires you to dial

the area code when making a local call, or, if you move to a location
that requires it, follow the steps above to delete the home area code
you have already programmed. After you have deleted the home
area code, _ _ _ appears.

1.

2.

3.

4.

5.

1.

2.

3.

4.

•

•

Settings

ECO

Key tone

ECO

Key tone:On

ECO

Home area code

ECO

Home area code

ECO

- - -

Settings

ECO

17

Telephone settings

Dial mode

The dial mode is preset to touch-tone dialing. If you have pulse
(rotary) service, you must change the dial mode to pulse dialing
before using the telephone to make a call.

Press MENU when the phone is not in use.
Press or until the handset displays Settings,

then press SELECT.
Press or until the handset displays Dial mode,

then press SELECT.
Press or to choose Touch-tone or Pulse.
Press SELECT to save your selection. You hear a

confirmation tone.

1.

2.

3.

4.

5.

Dial mode

ECO

Touch-tone

ECO

Settings

ECO