VTech CS5121-4, CS5122-3, CS5121-3, CS5121-2 User Manual

Compatible with

Hearing Aid T-Coil

TIA-1083

Congratulations

on purchasing your new VTech product.

Before using this telephone, please read the

Important safety instructions

on page 47 of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate

your new VTech telephone. Please review this manual thoroughly to ensure proper installation

and operation of this innovative and feature rich VTech product. For support, shopping, and

everything new at VTech, visit our website at www.vtechphones.com.

In Canada, please visit www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR latest energy efficiency guidelines.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

label indicating it meets the

Table of contents

Getting started . . . . . . . . . . . . . . . . . 1

Parts checklist . . . . . . . . . . . . . . . . . .

Telephone base and charger(s) installation . . .

Battery installation and charging . . . . . . . . .

Mounting bracket installation

Handset layout . . . . . . . . . . . . . . . . . . 6

Telephone base layout . . . . . . . . . . . . . . 7

Telephone settings . . . . . . . . . . . . . . . 8

Date and time Ringer

. . . . . . . . . . . . . . . . . . . . . . . 9

Ringer volume (handset) . . . . . . . . . . . . .

Dial mode

Home area code . . . . . . . . . . . . . . . . . 10

Language . . . . . . . . . . . . . . . . . . . . . 11

Telephone operation . . . . . . . . . . . . . . 12

Make calls . . . . . . . . . . . . . . . . . . . . 12

Answer calls . . . . . . . . . . . . . . . . . . . 12

End calls . . . . . . . . . . . . . . . . . . . . . 12

Volume . . . . . . . . . . . . . . . . . . . . . . 12

Channel . . . . . . . . . . . . . . . . . . . . . . 12

Call waiting . . . . . . . . . . . . . . . . . . . .

Temporary tone dialing . . . . . . . . . . . . . .

Redial

. . . . . . . . . . . . . . . . . . . . . . . 14

Find handset

Transfer an external call . . . . . . . . . . . . . 15

Directory . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . 8

. . . . . . . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . 4

13 13

Store a directory entry . . . . . . . . . . . . . .

Character chart . . . . . . . . . . . . . . . . . . 17

Review the directory

Edit a directory entry . . . . . . . . . . . . . . .

Delete a directory entry

Copy a directory entry into speed dial . . . . . . 20

Dial a number from the directory . . . . . . . . .

Speed dial . . . . . . . . . . . . . . . . . . . .

Store a speed dial entry . . . . . . . . . . . . .

Edit a speed dial entry Delete a speed dial entry

Dial a speed dial number

Reassign speed dial locations . . . . . . . . . .

About caller ID . . . . . . . . . . . . . . . . . . 25

Call log . . . . . . . . . . . . . . . . . . . . . . 26

Review the call log . . . . . . . . . . . . . . . .

Make call log entries ready to dial . . . . . . . .

Dial a call log number

Save a call log entry to the directory . . . . . . .

Delete from the call log . . . . . . . . . . . . . . 30

Call log display screen messages . . . . . . . .

Answering system . . . . . . . . . . . . . . . 32

Message capacity . . . . . . . . . . . . . . . .

Activate the answering system . . . . . . . . . .

Set the clock . . . . . . . . . . . . . . . . . . . 33

Answering system setup . . . . . . . . . . . . .

. . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . 22

. . . . . . . . . . . . . 23

. . . . . . . . . . . . . . . 28

20 21 21

27 27

32 33

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Table of contents

Set number of rings. . . . . . . . . . . . . . . . 34

Set telephone base ringer . . . . . . . . . . . .

Set remote access code . . . . . . . . . . . . . 35

Set message alert tone . . . . . . . . . . . . . . 36

Outgoing announcement . . . . . . . . . . . . .

Play your announcement . . . . . . . . . . . . 37

Record your own announcement . . . . . . . . . 38

Delete your announcement . . . . . . . . . . . . 38

New message indication . . . . . . . . . . . . .

Message playback . . . . . . . . . . . . . . . . 39

Options during playback . . . . . . . . . . . . .

Delete all messages . . . . . . . . . . . . . . . 40

Record and play memos . . . . . . . . . . . . . 40

Record a memo. . . . . . . . . . . . . . . . . . 40

Memo playback . . . . . . . . . . . . . . . . . . 40

Call screening . . . . . . . . . . . . . . . . . .

Call intercept . . . . . . . . . . . . . . . . . . .

Message window displays

Remote access . . . . . . . . . . . . . . . . . . 43

Appendix. . . . . . . . . . . . . . . . . . . . . 44

Handset display screen messages

Battery . . . . . . . . . . . . . . . . . . . . . . 46

Important safety instructions . . . . . . . . . . .

. . . . . . . . . . . . 42

. . . . . . . . 44

41 41

Troubleshooting

Operating range . . . . . . . . . . . . . . . . .

Maintenance . . . . . . . . . . . . . . . . . . .

About cordless telephones . . . . . . . . . . . . 59

Warranty . . . . . . . . . . . . . . . . . . . . . 59

FCC, ACTA and IC regulations

The RBRC® seal . . . . . . . . . . . . . . . . . 62

Technical specications . . . . . . . . . . . . . 63

Index . . . . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . 48

58 58

. . . . . . . . . . 61

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iii

Getting started

CHARGE

OPER

DEF

JKL

QRS

XYZ

TUV

MNO

TONE

ABC

Parts checklist

Your telephone contains the following items. Save your sales receipt and original packaging in case your telephone needs warranty service.

1. Quick start guide

2. Handsets

(2 for CS5121-2, 3 for CS5121-3/CS5122-3, 4 for CS5121-4)

Telephone base with

3. mounting bracket

4. Telephone base power adapter

To purchase

• replacement batteries or power adapter(s), visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

Getting started

Basic operation

5. Chargers

(1 for CS5121-2, 2 for CS5121-3/CS5122-3, 3 for CS5121-4)

9. Telephone line cord

6. Charger adapters

(1 for CS5121-2, 2 for CS5121-3/CS5122-3, 3 for CS5121-4)

7. Battery compartment covers (2 for CS5121-2,

3 for CS5121-3/CS5122-3, 4 for CS5121-4)

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8. Batteries

(2 for CS5121-2, 3 for CS5121-3/CS5122-3, 4 for CS5121-4)

10. User’s manual

Use only the

DC 7.5V

• power adapter(s) supplied with this product. To order a replacement, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

The power

• adapters are intended to be correctly oriented in a vertical

or oor mount

position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/ cabinet outlet.

Getting started

Telephone base and charger(s) installation

Install the telephone base and charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines,

you must install a DSL lter between the telephone base and the telephone wall jack. The lter will prevent noise and caller ID problems caused by DSL

interference. Please contact your DSL service provider for more information

about DSL lters.

Telephone wall jack

DSL lter (not included)

required if you have DSL high-speed Internet service

Telephone line cord

Telephone base

Telephone base power adapter

Electrical outlet (not controlled by a wall switch)

Charger adapter

Charger

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Getting started

CHARGE

OPER

DEF

JKL

QRS

XYZ

TUV

MNO

TONE

ABC

Battery installation and charging

Install the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the battery for at least 16 hours before use. When the battery power is low, LOW BATTERY will be displayed and will

ash on the handset screen. When fully charged, the handset battery provides approximately ve hours of talk time or six days of standby time.

Insert the plug of the battery as indicated. Make sure it is plugged securely and matches the color-coded label inside the battery compartment.

Place the battery with the label the battery compartment.

Align the battery compartment cover at against the battery compartment,

3. then slide it upwards until it clicks into place.

Charge the handset by placing it in the telephone base or charger. The handset charge light will be on when charging.

THIS SIDE UP facing up and the wires inside

If the handset will

• not be used for a long period of time, remove the battery to prevent possible leakage.

To purchase

• replacement batteries, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

Getting started

Basic operation

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Getting started

Mounting bracket installation

Your telephone base comes with the mounting bracket installed, ready for desktop use. You may also mount your telephone onto a standard telephone wall plate.

Wall mounting bracket installation:

To prepare the telephone base for wall mounting, you will need to remove the bracket if it is currently attached for desktop use. Press on the tabs located on the legs of the bracket to loosen, then lift the bracket up and away from the telephone base.

First, insert the lower portion tabs of the mounting bracket into the lower grooves in the telephone base, then snap the upper portion tabs of the mounting bracket into place.

Mount the telephone base on the wall by positioning it so the mounting studs

will t into the holes on the telephone base and mounting bracket. Slide the

telephone base down on the mounting studs until it locks into place.

To remove the bracket, press both upper portion tabs rmly inward and pull

3. the bracket downward until it releases from the grooves.

upper portion tabs

Mounting bracket

lower portion tabs

middle grooves

lower groove

Mounting bracket in wall mount orientation

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upper grooves

Getting started

Mounting bracket installation (continued)

Desktop/tabletop bracket installation:

Your phone comes ready for table or desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow these steps:

Insert the lower portion tabs of the mounting bracket into the upper grooves of the telephone base.

Snap the upper portion tabs of the bracket into place.

To remove the bracket, press both upper portion tabs rmly inward and pull

3. the bracket upward until it is released from the grooves.

Getting started

Basic operation

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Getting started

CHARGE

OPE R

DE F

JKL

QRS

X YZ

TUV

MNO

TONE

AB C

Handset layout

CHARGE light

• On when the handset is charging in the telephone base or charger.

/VOL-/CID

• When the telephone is not in use, press to review the call log.

•

Press and hold while the phone is not in use to adjust ringer volume.

• During a call, press to decrease the listening volume. A double beep will sound at the lowest setting.

• Press to scroll down while in programming mode or reviewing the redial list.

/FLASH

• Press to make or answer a call.

• During a call, press to receive an incoming call when you receive a call waiting alert.

TONE

• Press to switch to tone dialing temporarily when using the pulse service (page 13).

CHAN/REMOVE

• Switch to a clearer channel while on a call.

• Press and hold to delete all records in the call log when the phone is not in use. When reviewing the call log or redial list,

•

press to delete the desired record.

PROG

• Press to enter programming mode while the telephone is not in use.

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/VOL+/

• Press to display the directory when the telephone is not in use.

• Press and hold adjust the ringer volume when the telephone is not in use.

• During a call, press to increase the listening volume. A double beep will sound when the highest setting is reached.

• Press to scroll up while in programming mode or reviewing the redial list.

SELECT/X-FER

• Press to store a programming option or a directory entry.

• During a call, press to transfer a call to another handset.

OFF

• During a call, press to hang up.

• While the handset is ringing, press to silence the ringer.

•

Press and hold while the telephone is

not in use to erase the MISSED CALLS display.

• During programming, press to exit without making changes.

• Press repeatedly to display other dialing options when reviewing the call log (page 27).

REDIAL/PAUSE

• Press

• While dialing or entering numbers into the

repeatedly to review the redial list.

directory, press to insert a dialing pause.

Getting started

Telephone base layout

X/DELETE

Pres s t o d el e t e m es s ag e

• currently playing (page 39).

Press t wice to delete all old

• me s sage s whe n answ eri n g system is not in use (page 40).

/REPEAT

Pres s to repeat a m ess age

• or pre ss twice to play back previous messages (page 39).

IN USE light

Flashe s whe n there is an

• incoming call.

On steady while on a call.

•

FIND HANDSET

Press to page all hand set s

• (page 14).

RECORD

Press to record a memo (page

•

40) or an announcement on the answering system (page 38).

CLOCK

Press to preview the date and time. Press again to set the

• clock (page 33).

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Message window

Shows the status and number

• of messages (page 42).

/SKIP

Pr e ss to sk i p to th e next

• message (page 39).

VOL+/ VOL-

Press to adjust the playback

• volume during playback (page 39).

/PLAY/STOP

Press to play or stop messages

• (page 39).

ANS ON/OFF

Press to turn the answering

• system on or off (page 33).

SET UP

Press to enter to the set up

• menu (pages 34-36).

ANNC

Press to enter announcement

• mode (pages 37-38).

Getting started

Basic operation

In the event of a

• power failure, the time may need to be reset.

Telephone settings

Date and time

If you subscribe to caller ID service, the date and time will be set automatically with the next incoming call. If you do not have caller ID service, you can set the date and time manually and individually for each handset.

Press PROG when the handset is not in use.

1. Press or until DATE/TIME is displayed. Press SELECT.

When the month is ashing, press or until the screen displays the correct

3. month and then press SELECT.

When the date is ashing, press or until the screen displays the correct

4. date and then press SELECT.

When the hour is ashing, press or until the screen displays the correct

5. hour and then press SELECT.

When the minute is ashing, press or until the screen displays the correct

6. minute and then press SELECT.

AM or PM is ashing, press or to choose between AM or PM and

When then press SELECT. You will hear a conrmation tone.

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Telephone settings

Ringer

You can select from the different ringers.

Press PROG when the handset is not in use.

Press or until the screen displays RINGER: and the current setting.

Press SELECT. The current setting ashes, and you will hear a sample of the ringer.

Press or to select RINGER: 1, 2, 3, or 4. You will hear a sample of each

4. ring tone.

Press SELECT to conrm your selection. You will hear a conrmation tone.

Ringer volume (handset)

You can change the ringer volume to a comfortable level or turn the ringer off.

Press PROG when the handset is not in use. Press or until the screen

1. displays RINGER VOL: and the current setting.

Press SELECT. The current setting ashes, and you will hear a sample of the

2. ringer volume.

Press or to select ringer volume from OFF, LOW or HI. You will hear a

3. sample of the selected volume level.

Press SELECT to conrm your selection. You will hear a conrmation tone.

-OR-

Press and hold or

when the handset is not in use. The current setting ashes and you will hear a sample

of the ringer volume. Press or to select ringer volume from OFF, LOW or HI. You will hear a

2. sample of the selected volume level.

Press SELECT to conrm your selection. You will hear a conrmation tone.

until the screen displays RINGER VOL: and the current setting

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If the ringer

• volume is set to

OFF, RINGER OFF and will be

displayed. Even if the ringer

• volume is set to OFF, the handsets will still ring when you press FIND HANDSET.

The telephone

• base ringer volume is set separately. See page 35 for details.

Telephone settings

Basic operation

If, in the future,

• your phone service provider requires you to dial the area code when making a local call, or you want to cancel the home area code you have already programmed, reprogram your home area code to 000.

Press

• CHAN/REMOVE when in the home area code menu to delete the stored home area code. ___ will be displayed.

Telephone settings

Dial mode

If you have touch tone service, the telephone is ready for use as soon as the

battery is charged. If you have pulse (rotary) service, you will need to change the dial mode.

Press PROG when the handset is not in use.

Press or until the screen displays DIAL MODE: and the current setting.

Press SELECT. The current setting ashes.

Press or to select TONE or PULSE.

Press SELECT to conrm your selection. You will hear a conrmation tone.

Home area code

If you dial your local calls using only seven digits (area code not required), you can program your home area code, following the steps below. By programming your home area code, when you receive a call within your local area, the telephone number will automatically be stored without the area code in the call log.

Press PROG when the handset is not in use.

Press or until the screen displays HOME AREA CODE.

Press SELECT. The stored area code is displayed with the rst digit ashing.

3. Use the dial key pad to enter the desired home area code.

4. Press SELECT to conrm. You will hear a conrmation tone.

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Telephone settings

Language

Press PROG when the handset is not in use.

Press or until LANGUAGE is displayed.

Press SELECT. The current setting ashes.

Press or until the screen displays the desired language (ENGLISH,

ESPANOL or FRANCAIS). Press SELECT to conrm your selection. You will hear a conrmation tone.

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Telephone settings

Basic operation

The call timer

• will be activated during a call to show call duration.

The handset will

• beep if it is moved out of range while on a call.

Telephone operation

Make calls

Press /FLASH and then use the dial pad keys to dial a number.

•

-OR-

Enter the phone number rst. You can press to backspace and press

CHAN/REMOVE to erase digits. Press /FLASH to dial.

Answer calls

Press any dial pad keys (except /VOL-/CID, /VOL+/ and OFF) to answer

• an incoming call.

End calls

Press OFF or put the handset back to the telephone base or charger to end

• a call.

Volume

Press /VOL-/CID or /VOL+/ to adjust the listening volume during

• a conversation.

Channel

Press CHAN/REMOVE to switch to a clearer channel while on a call.

•

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Telephone operation

Call waiting

If you subscribe to call waiting service and you are on a call when a new call comes in, you will hear a beep. The caller ID information will be displayed if you subscribe to combined caller ID with call waiting service from your local telephone company.

Press /FLASH on the handset to put the current call on hold and answer

• the incoming call.

Press /FLASH at anytime to alternate between calls.

•

Temporary tone dialing

If you have pulse (rotary) service, you can change from pulse to touch tone dialing during a call by pressing TONE*. This is useful if you need to send touch tone signals to access telephone banking or long distance services.

Once you have initiated your call by dialing the phone number in pulse (rotary), press

TONE*. Now, all subsequent key presses will be sent as touch tone signals.

After you hang up, the phone will return to pulse (rotary) dialing for the next call.

Telephone operation

Basic operation

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Telephone operation

Redial

The telephone stores ve most recently dialed telephone numbers on the

• redial list. When the list is full, the oldest entry is deleted to make room for the new entry.

Press REDIAL/PAUSE, then press

• review the redial list. Press CHAN/REMOVE to delete the displayed number.

Press /FLASH, then press REDIAL/PAUSE to dial the last telephone

• number dialed.

-OR-

Press REDIAL/PAUSE, then press the desired entry displays, then press /FLASH to dial the number.

Find handset

Press FIND HANDSET on the telephone base to locate the handsets when

• the telephone is not in use and there is no handset in the telephone base. All handsets will ring and

Press FIND HANDSET again or put the handset back in the telephone base

• to stop the paging tone of all handsets.

-OR-

Press OFF on the selected handset or put it back in the charger to stop the paging tone of that particular handset.

PAGING** will be displayed on all handset screens.

, or REDIAL/PAUSE

repeatedly to

repeatedly until

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Telephone operation

Transfer an external call

An external call can be forwarded to another handset during a conversation.

While on a call, press screen will show CALL TRANSFERED.

When the other handset(s) rings, press answer and its screen will show TRANSFERED CALL.

After another handset has answered the transferred call, the originating handset screen will display

Press /FLASH on the originating handset to cancel the call forwarding

• before any other handset answers the call.

•

If no handset answers the forwarded call within 30 seconds, the call will be forwarded back to the originating handset. Press handset to answer the call. The call will be disconnected if the originating handset does not answer within 30 seconds.

SELECT/X-FER on the originating handset and its

/FLASH on a desired handset to

SYSTEM HS BUSY.

/FLASH on the originating

Telephone operation

Basic operation

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Each handset

• director y is independent of the other handsets. If you make changes to the directory of one handset, they will not be

reected in the

other handsets.

Telephone operation

Store a directory entry

Press PROG when the handset is not in use. The screen displays DIRECTORY.

Press SELECT. The screen displays ENTER NAME.

Use the dial pad keys to enter the name. See the Character chart on page 17.

3. Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a character.

• When nished, press SELECT or PROG. The screen displays ENTER NUMBER.

Use the dial pad keys to enter the telephone number.

5. Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a digit.

•

Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).

• Press SELECT or PROG. The screen displays DISTINCT RING? and the

current setting. Press or to choose Y (yes) if you wish to customize this entry or choose

N (no) for a normal ringer. If you choose Y, a will be displayed with the directory entry.

Press SELECT or PROG to conrm and you will hear a conrmation tone.

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Telephone operation

Character chart

Use the dial pad keys and the chart below to enter a name (up to 14 characters). An error tone will sound if you try to enter more than 14 characters. Each press of a particular key causes the characters to be displayed in the following order:

Dial ke y

1 1

2 A B C 2

3 D E F 3

4 G H I 4

5 J K L 5

6 M N O 6

7 P Q R S 7

8 T U V 8

9 W X Y Z 9

0 0

# &

Review the directory

Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY.

1. Press or to scroll through the entries stored in the directory alphabetically.

- OR -

Press the dial pad key for the rst letter of the name you want to search. If

necessary, scroll

Charact ers by num ber of key pr esses

1 2 3 4 5 6

, - . #

or to nd the desired entry.

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• When you reach the end of the list in the directory, END OF LIST will be shown on the screen and there will be an error tone.

• If you press a dial pad key for alphabetical search while in the directory and there are no entries starting with the letters of that key, NO DATA will be displayed on the screen.

Telephone operation

Basic operation

Telephone operation

Edit a directory entry

Press /VOL+/ when the handset is not in use. The screen displays

DIRECTORY. Press or to scroll through the entries stored in the directory alphabetically.

- OR -

Press the dial pad key for the rst letter of the entry you want to edit. If

necessary, scroll

When the screen displays the desired entry, press

or to nd the desired entry.

SELECT. Then press or until EDIT ashes. Press SELECT. The screen displays the name and

4. number. The cursor appears at the beginning of the name.

• Use the dial pad keys to edit the name.

• Press to move the cursor to the left or to the right.

• Press CHAN/REMOVE to erase a character. Press SELECT to move on to the phone number.

• Use the dial pad keys to edit the number.

• Press to move the cursor to the left or to the right.

• Press CHAN/REMOVE to erase a digit.

• Press REDIAL/PAUSE to insert a dialing pause (P will be displayed). Press SELECT. The screen displays DISTINCT RING? and the current setting.

SPEED EDIT DEL 8005959511

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+ 49 hidden pages