VTech CS5121-4, CS5122-3, CS5121-3, CS5121-2 User Manual

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Compatible with

Hearing Aid T-Coil

TIA-1083

Congratulations

on purchasing your new VTech product.

Before using this telephone, please read the

Important safety instructions

on page 47 of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate

your new VTech telephone. Please review this manual thoroughly to ensure proper installation

and operation of this innovative and feature rich VTech product. For support, shopping, and

everything new at VTech, visit our website at www.vtechphones.com.

In Canada, please visit www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR latest energy efficiency guidelines.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

label indicating it meets the

Table of contents

Getting started . . . . . . . . . . . . . . . . . 1

Parts checklist . . . . . . . . . . . . . . . . . .

Telephone base and charger(s) installation . . .

Battery installation and charging . . . . . . . . .

Mounting bracket installation

Handset layout . . . . . . . . . . . . . . . . . . 6

Telephone base layout . . . . . . . . . . . . . . 7

Telephone settings . . . . . . . . . . . . . . . 8

Date and time Ringer

. . . . . . . . . . . . . . . . . . . . . . . 9

Ringer volume (handset) . . . . . . . . . . . . .

Dial mode

Home area code . . . . . . . . . . . . . . . . . 10

Language . . . . . . . . . . . . . . . . . . . . . 11

Telephone operation . . . . . . . . . . . . . . 12

Make calls . . . . . . . . . . . . . . . . . . . . 12

Answer calls . . . . . . . . . . . . . . . . . . . 12

End calls . . . . . . . . . . . . . . . . . . . . . 12

Volume . . . . . . . . . . . . . . . . . . . . . . 12

Channel . . . . . . . . . . . . . . . . . . . . . . 12

Call waiting . . . . . . . . . . . . . . . . . . . .

Temporary tone dialing . . . . . . . . . . . . . .

Redial

. . . . . . . . . . . . . . . . . . . . . . . 14

Find handset

Transfer an external call . . . . . . . . . . . . . 15

Directory . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . 8

. . . . . . . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . 4

13 13

Store a directory entry . . . . . . . . . . . . . .

Character chart . . . . . . . . . . . . . . . . . . 17

Review the directory

Edit a directory entry . . . . . . . . . . . . . . .

Delete a directory entry

Copy a directory entry into speed dial . . . . . . 20

Dial a number from the directory . . . . . . . . .

Speed dial . . . . . . . . . . . . . . . . . . . .

Store a speed dial entry . . . . . . . . . . . . .

Edit a speed dial entry Delete a speed dial entry

Dial a speed dial number

Reassign speed dial locations . . . . . . . . . .

About caller ID . . . . . . . . . . . . . . . . . . 25

Call log . . . . . . . . . . . . . . . . . . . . . . 26

Review the call log . . . . . . . . . . . . . . . .

Make call log entries ready to dial . . . . . . . .

Dial a call log number

Save a call log entry to the directory . . . . . . .

Delete from the call log . . . . . . . . . . . . . . 30

Call log display screen messages . . . . . . . .

Answering system . . . . . . . . . . . . . . . 32

Message capacity . . . . . . . . . . . . . . . .

Activate the answering system . . . . . . . . . .

Set the clock . . . . . . . . . . . . . . . . . . . 33

Answering system setup . . . . . . . . . . . . .

. . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . 22

. . . . . . . . . . . . . 23

. . . . . . . . . . . . . . . 28

20 21 21

27 27

32 33

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Table of contents

Set number of rings. . . . . . . . . . . . . . . . 34

Set telephone base ringer . . . . . . . . . . . .

Set remote access code . . . . . . . . . . . . . 35

Set message alert tone . . . . . . . . . . . . . . 36

Outgoing announcement . . . . . . . . . . . . .

Play your announcement . . . . . . . . . . . . 37

Record your own announcement . . . . . . . . . 38

Delete your announcement . . . . . . . . . . . . 38

New message indication . . . . . . . . . . . . .

Message playback . . . . . . . . . . . . . . . . 39

Options during playback . . . . . . . . . . . . .

Delete all messages . . . . . . . . . . . . . . . 40

Record and play memos . . . . . . . . . . . . . 40

Record a memo. . . . . . . . . . . . . . . . . . 40

Memo playback . . . . . . . . . . . . . . . . . . 40

Call screening . . . . . . . . . . . . . . . . . .

Call intercept . . . . . . . . . . . . . . . . . . .

Message window displays

Remote access . . . . . . . . . . . . . . . . . . 43

Appendix. . . . . . . . . . . . . . . . . . . . . 44

Handset display screen messages

Battery . . . . . . . . . . . . . . . . . . . . . . 46

Important safety instructions . . . . . . . . . . .

. . . . . . . . . . . . 42

. . . . . . . . 44

41 41

Troubleshooting

Operating range . . . . . . . . . . . . . . . . .

Maintenance . . . . . . . . . . . . . . . . . . .

About cordless telephones . . . . . . . . . . . . 59

Warranty . . . . . . . . . . . . . . . . . . . . . 59

FCC, ACTA and IC regulations

The RBRC® seal . . . . . . . . . . . . . . . . . 62

Technical specications . . . . . . . . . . . . . 63

Index . . . . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . 48

58 58

. . . . . . . . . . 61

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iii

Getting started

CHARGE

OPER

DEF

JKL

QRS

XYZ

TUV

MNO

TONE

ABC

Parts checklist

Your telephone contains the following items. Save your sales receipt and original packaging in case your telephone needs warranty service.

1. Quick start guide

2. Handsets

(2 for CS5121-2, 3 for CS5121-3/CS5122-3, 4 for CS5121-4)

Telephone base with

3. mounting bracket

4. Telephone base power adapter

To purchase

• replacement batteries or power adapter(s), visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

Getting started

Basic operation

5. Chargers

(1 for CS5121-2, 2 for CS5121-3/CS5122-3, 3 for CS5121-4)

9. Telephone line cord

6. Charger adapters

(1 for CS5121-2, 2 for CS5121-3/CS5122-3, 3 for CS5121-4)

7. Battery compartment covers (2 for CS5121-2,

3 for CS5121-3/CS5122-3, 4 for CS5121-4)

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8. Batteries

(2 for CS5121-2, 3 for CS5121-3/CS5122-3, 4 for CS5121-4)

10. User’s manual

Use only the

DC 7.5V

• power adapter(s) supplied with this product. To order a replacement, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

The power

• adapters are intended to be correctly oriented in a vertical

or oor mount

position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/ cabinet outlet.

Getting started

Telephone base and charger(s) installation

Install the telephone base and charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines,

you must install a DSL lter between the telephone base and the telephone wall jack. The lter will prevent noise and caller ID problems caused by DSL

interference. Please contact your DSL service provider for more information

about DSL lters.

Telephone wall jack

DSL lter (not included)

required if you have DSL high-speed Internet service

Telephone line cord

Telephone base

Telephone base power adapter

Electrical outlet (not controlled by a wall switch)

Charger adapter

Charger

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Getting started

CHARGE

OPER

DEF

JKL

QRS

XYZ

TUV

MNO

TONE

ABC

Battery installation and charging

Install the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the battery for at least 16 hours before use. When the battery power is low, LOW BATTERY will be displayed and will

ash on the handset screen. When fully charged, the handset battery provides approximately ve hours of talk time or six days of standby time.

Insert the plug of the battery as indicated. Make sure it is plugged securely and matches the color-coded label inside the battery compartment.

Place the battery with the label the battery compartment.

Align the battery compartment cover at against the battery compartment,

3. then slide it upwards until it clicks into place.

Charge the handset by placing it in the telephone base or charger. The handset charge light will be on when charging.

THIS SIDE UP facing up and the wires inside

If the handset will

• not be used for a long period of time, remove the battery to prevent possible leakage.

To purchase

• replacement batteries, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377.

Getting started

Basic operation

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Getting started

Mounting bracket installation

Your telephone base comes with the mounting bracket installed, ready for desktop use. You may also mount your telephone onto a standard telephone wall plate.

Wall mounting bracket installation:

To prepare the telephone base for wall mounting, you will need to remove the bracket if it is currently attached for desktop use. Press on the tabs located on the legs of the bracket to loosen, then lift the bracket up and away from the telephone base.

First, insert the lower portion tabs of the mounting bracket into the lower grooves in the telephone base, then snap the upper portion tabs of the mounting bracket into place.

Mount the telephone base on the wall by positioning it so the mounting studs

will t into the holes on the telephone base and mounting bracket. Slide the

telephone base down on the mounting studs until it locks into place.

To remove the bracket, press both upper portion tabs rmly inward and pull

3. the bracket downward until it releases from the grooves.

upper portion tabs

Mounting bracket

lower portion tabs

middle grooves

lower groove

Mounting bracket in wall mount orientation

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upper grooves

Getting started

Mounting bracket installation (continued)

Desktop/tabletop bracket installation:

Your phone comes ready for table or desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow these steps:

Insert the lower portion tabs of the mounting bracket into the upper grooves of the telephone base.

Snap the upper portion tabs of the bracket into place.

To remove the bracket, press both upper portion tabs rmly inward and pull

3. the bracket upward until it is released from the grooves.

Getting started

Basic operation

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Getting started

CHARGE

OPE R

DE F

JKL

QRS

X YZ

TUV

MNO

TONE

AB C

Handset layout

CHARGE light

• On when the handset is charging in the telephone base or charger.

/VOL-/CID

• When the telephone is not in use, press to review the call log.

•

Press and hold while the phone is not in use to adjust ringer volume.

• During a call, press to decrease the listening volume. A double beep will sound at the lowest setting.

• Press to scroll down while in programming mode or reviewing the redial list.

/FLASH

• Press to make or answer a call.

• During a call, press to receive an incoming call when you receive a call waiting alert.

TONE

• Press to switch to tone dialing temporarily when using the pulse service (page 13).

CHAN/REMOVE

• Switch to a clearer channel while on a call.

• Press and hold to delete all records in the call log when the phone is not in use. When reviewing the call log or redial list,

•

press to delete the desired record.

PROG

• Press to enter programming mode while the telephone is not in use.

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/VOL+/

• Press to display the directory when the telephone is not in use.

• Press and hold adjust the ringer volume when the telephone is not in use.

• During a call, press to increase the listening volume. A double beep will sound when the highest setting is reached.

• Press to scroll up while in programming mode or reviewing the redial list.

SELECT/X-FER

• Press to store a programming option or a directory entry.

• During a call, press to transfer a call to another handset.

OFF

• During a call, press to hang up.

• While the handset is ringing, press to silence the ringer.

•

Press and hold while the telephone is

not in use to erase the MISSED CALLS display.

• During programming, press to exit without making changes.

• Press repeatedly to display other dialing options when reviewing the call log (page 27).

REDIAL/PAUSE

• Press

• While dialing or entering numbers into the

repeatedly to review the redial list.

directory, press to insert a dialing pause.

Getting started

Telephone base layout

X/DELETE

Pres s t o d el e t e m es s ag e

• currently playing (page 39).

Press t wice to delete all old

• me s sage s whe n answ eri n g system is not in use (page 40).

/REPEAT

Pres s to repeat a m ess age

• or pre ss twice to play back previous messages (page 39).

IN USE light

Flashe s whe n there is an

• incoming call.

On steady while on a call.

•

FIND HANDSET

Press to page all hand set s

• (page 14).

RECORD

Press to record a memo (page

•

40) or an announcement on the answering system (page 38).

CLOCK

Press to preview the date and time. Press again to set the

• clock (page 33).

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Message window

Shows the status and number

• of messages (page 42).

/SKIP

Pr e ss to sk i p to th e next

• message (page 39).

VOL+/ VOL-

Press to adjust the playback

• volume during playback (page 39).

/PLAY/STOP

Press to play or stop messages

• (page 39).

ANS ON/OFF

Press to turn the answering

• system on or off (page 33).

SET UP

Press to enter to the set up

• menu (pages 34-36).

ANNC

Press to enter announcement

• mode (pages 37-38).

Getting started

Basic operation

In the event of a

• power failure, the time may need to be reset.

Telephone settings

Date and time

If you subscribe to caller ID service, the date and time will be set automatically with the next incoming call. If you do not have caller ID service, you can set the date and time manually and individually for each handset.

Press PROG when the handset is not in use.

1. Press or until DATE/TIME is displayed. Press SELECT.

When the month is ashing, press or until the screen displays the correct

3. month and then press SELECT.

When the date is ashing, press or until the screen displays the correct

4. date and then press SELECT.

When the hour is ashing, press or until the screen displays the correct

5. hour and then press SELECT.

When the minute is ashing, press or until the screen displays the correct

6. minute and then press SELECT.

AM or PM is ashing, press or to choose between AM or PM and

When then press SELECT. You will hear a conrmation tone.

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Telephone settings

Ringer

You can select from the different ringers.

Press PROG when the handset is not in use.

Press or until the screen displays RINGER: and the current setting.

Press SELECT. The current setting ashes, and you will hear a sample of the ringer.

Press or to select RINGER: 1, 2, 3, or 4. You will hear a sample of each

4. ring tone.

Press SELECT to conrm your selection. You will hear a conrmation tone.

Ringer volume (handset)

You can change the ringer volume to a comfortable level or turn the ringer off.

Press PROG when the handset is not in use. Press or until the screen

1. displays RINGER VOL: and the current setting.

Press SELECT. The current setting ashes, and you will hear a sample of the

2. ringer volume.

Press or to select ringer volume from OFF, LOW or HI. You will hear a

3. sample of the selected volume level.

Press SELECT to conrm your selection. You will hear a conrmation tone.

-OR-

Press and hold or

when the handset is not in use. The current setting ashes and you will hear a sample

of the ringer volume. Press or to select ringer volume from OFF, LOW or HI. You will hear a

2. sample of the selected volume level.

Press SELECT to conrm your selection. You will hear a conrmation tone.

until the screen displays RINGER VOL: and the current setting

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If the ringer

• volume is set to

OFF, RINGER OFF and will be

displayed. Even if the ringer

• volume is set to OFF, the handsets will still ring when you press FIND HANDSET.

The telephone

• base ringer volume is set separately. See page 35 for details.

Telephone settings

Basic operation

If, in the future,

• your phone service provider requires you to dial the area code when making a local call, or you want to cancel the home area code you have already programmed, reprogram your home area code to 000.

Press

• CHAN/REMOVE when in the home area code menu to delete the stored home area code. ___ will be displayed.

Telephone settings

Dial mode

If you have touch tone service, the telephone is ready for use as soon as the

battery is charged. If you have pulse (rotary) service, you will need to change the dial mode.

Press PROG when the handset is not in use.

Press or until the screen displays DIAL MODE: and the current setting.

Press SELECT. The current setting ashes.

Press or to select TONE or PULSE.

Press SELECT to conrm your selection. You will hear a conrmation tone.

Home area code

If you dial your local calls using only seven digits (area code not required), you can program your home area code, following the steps below. By programming your home area code, when you receive a call within your local area, the telephone number will automatically be stored without the area code in the call log.

Press PROG when the handset is not in use.

Press or until the screen displays HOME AREA CODE.

Press SELECT. The stored area code is displayed with the rst digit ashing.

3. Use the dial key pad to enter the desired home area code.

4. Press SELECT to conrm. You will hear a conrmation tone.

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Telephone settings

Language

Press PROG when the handset is not in use.

Press or until LANGUAGE is displayed.

Press SELECT. The current setting ashes.

Press or until the screen displays the desired language (ENGLISH,

ESPANOL or FRANCAIS). Press SELECT to conrm your selection. You will hear a conrmation tone.

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Telephone settings

Basic operation

The call timer

• will be activated during a call to show call duration.

The handset will

• beep if it is moved out of range while on a call.

Telephone operation

Make calls

Press /FLASH and then use the dial pad keys to dial a number.

•

-OR-

Enter the phone number rst. You can press to backspace and press

CHAN/REMOVE to erase digits. Press /FLASH to dial.

Answer calls

Press any dial pad keys (except /VOL-/CID, /VOL+/ and OFF) to answer

• an incoming call.

End calls

Press OFF or put the handset back to the telephone base or charger to end

• a call.

Volume

Press /VOL-/CID or /VOL+/ to adjust the listening volume during

• a conversation.

Channel

Press CHAN/REMOVE to switch to a clearer channel while on a call.

•

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Telephone operation

Call waiting

If you subscribe to call waiting service and you are on a call when a new call comes in, you will hear a beep. The caller ID information will be displayed if you subscribe to combined caller ID with call waiting service from your local telephone company.

Press /FLASH on the handset to put the current call on hold and answer

• the incoming call.

Press /FLASH at anytime to alternate between calls.

•

Temporary tone dialing

If you have pulse (rotary) service, you can change from pulse to touch tone dialing during a call by pressing TONE*. This is useful if you need to send touch tone signals to access telephone banking or long distance services.

Once you have initiated your call by dialing the phone number in pulse (rotary), press

TONE*. Now, all subsequent key presses will be sent as touch tone signals.

After you hang up, the phone will return to pulse (rotary) dialing for the next call.

Telephone operation

Basic operation

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Telephone operation

Redial

The telephone stores ve most recently dialed telephone numbers on the

• redial list. When the list is full, the oldest entry is deleted to make room for the new entry.

Press REDIAL/PAUSE, then press

• review the redial list. Press CHAN/REMOVE to delete the displayed number.

Press /FLASH, then press REDIAL/PAUSE to dial the last telephone

• number dialed.

-OR-

Press REDIAL/PAUSE, then press the desired entry displays, then press /FLASH to dial the number.

Find handset

Press FIND HANDSET on the telephone base to locate the handsets when

• the telephone is not in use and there is no handset in the telephone base. All handsets will ring and

Press FIND HANDSET again or put the handset back in the telephone base

• to stop the paging tone of all handsets.

-OR-

Press OFF on the selected handset or put it back in the charger to stop the paging tone of that particular handset.

PAGING** will be displayed on all handset screens.

, or REDIAL/PAUSE

repeatedly to

repeatedly until

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Telephone operation

Transfer an external call

An external call can be forwarded to another handset during a conversation.

While on a call, press screen will show CALL TRANSFERED.

When the other handset(s) rings, press answer and its screen will show TRANSFERED CALL.

After another handset has answered the transferred call, the originating handset screen will display

Press /FLASH on the originating handset to cancel the call forwarding

• before any other handset answers the call.

•

If no handset answers the forwarded call within 30 seconds, the call will be forwarded back to the originating handset. Press handset to answer the call. The call will be disconnected if the originating handset does not answer within 30 seconds.

SELECT/X-FER on the originating handset and its

/FLASH on a desired handset to

SYSTEM HS BUSY.

/FLASH on the originating

Telephone operation

Basic operation

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Each handset

• director y is independent of the other handsets. If you make changes to the directory of one handset, they will not be

reected in the

other handsets.

Telephone operation

Store a directory entry

Press PROG when the handset is not in use. The screen displays DIRECTORY.

Press SELECT. The screen displays ENTER NAME.

Use the dial pad keys to enter the name. See the Character chart on page 17.

3. Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a character.

• When nished, press SELECT or PROG. The screen displays ENTER NUMBER.

Use the dial pad keys to enter the telephone number.

5. Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a digit.

•

Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).

• Press SELECT or PROG. The screen displays DISTINCT RING? and the

current setting. Press or to choose Y (yes) if you wish to customize this entry or choose

N (no) for a normal ringer. If you choose Y, a will be displayed with the directory entry.

Press SELECT or PROG to conrm and you will hear a conrmation tone.

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Telephone operation

Character chart

Use the dial pad keys and the chart below to enter a name (up to 14 characters). An error tone will sound if you try to enter more than 14 characters. Each press of a particular key causes the characters to be displayed in the following order:

Dial ke y

1 1

2 A B C 2

3 D E F 3

4 G H I 4

5 J K L 5

6 M N O 6

7 P Q R S 7

8 T U V 8

9 W X Y Z 9

0 0

# &

Review the directory

Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY.

1. Press or to scroll through the entries stored in the directory alphabetically.

- OR -

Press the dial pad key for the rst letter of the name you want to search. If

necessary, scroll

Charact ers by num ber of key pr esses

1 2 3 4 5 6

, - . #

or to nd the desired entry.

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• When you reach the end of the list in the directory, END OF LIST will be shown on the screen and there will be an error tone.

• If you press a dial pad key for alphabetical search while in the directory and there are no entries starting with the letters of that key, NO DATA will be displayed on the screen.

Telephone operation

Basic operation

Telephone operation

Edit a directory entry

Press /VOL+/ when the handset is not in use. The screen displays

DIRECTORY. Press or to scroll through the entries stored in the directory alphabetically.

- OR -

Press the dial pad key for the rst letter of the entry you want to edit. If

necessary, scroll

When the screen displays the desired entry, press

or to nd the desired entry.

SELECT. Then press or until EDIT ashes. Press SELECT. The screen displays the name and

4. number. The cursor appears at the beginning of the name.

• Use the dial pad keys to edit the name.

• Press to move the cursor to the left or to the right.

• Press CHAN/REMOVE to erase a character. Press SELECT to move on to the phone number.

• Use the dial pad keys to edit the number.

• Press to move the cursor to the left or to the right.

• Press CHAN/REMOVE to erase a digit.

• Press REDIAL/PAUSE to insert a dialing pause (P will be displayed). Press SELECT. The screen displays DISTINCT RING? and the current setting.

SPEED EDIT DEL 8005959511

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Telephone operation

Press or to choose Y (yes) if you wish to customize this entry, or choose

N (no) for a normal ringer. If you choose Y, a will be displayed with the directory entry.

Press SELECT to conrm and you will hear a conrmation tone.

Delete a directory entry

Press /VOL+/ when the handset is not in use. The screen displays

DIRECTORY. Press or to scroll through the entries stored in the directory alphabetically.

- OR -

Press the dial pad key for the rst letter of the entry you want to delete. If

necessary, scroll or to nd the desired entry.

When the screen displays the desired entry, press SELECT. Then pres s or until DEL (delete)

ashes.

Press SELECT. The screen displays ERASE NO YES and the number. The

current choice ashes.

Press until YES ashes.

Press SELECT. You will hear a conrmation beep.

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SPEED EDIT DEL 8005959511

Telephone operation

Basic operation

Telephone operation

Copy a directory entry into speed dial

Press /VOL+/ when the handset is not in use. The screen displays

1. DIRECTORY.

Press or to scroll through the entries stored in the directory alphabetically.

- OR -

Press the dial pad key for the rst letter of the entry you want to copy. If

necessary, scroll or to nd the desired entry.

When the screen displays the desired entry, press SELECT. Then press or until SPEED ashes.

Press SELECT. The screen displays ENTER 1-9.

4. Press a key (1-9) to copy this entry from the directory to the speed dial memory

and assign the memory location. You’ll hear a conrmation beep. A memory

location number (01 through 09) will be displayed with this entry.

Dial a number from the directory

Press /VOL+/ when the handset is not in use. The screen displays

1. DIRECTORY.

Press or to scroll through the entries stored in the directory alphabetically.

- OR -

Press the dial pad key for the rst letter of the desired entry. If necessary, scroll

or to nd the desired entry.

When the screen displays the desired entry, press

SPEED EDIT DEL 8005959511

/FLASH.

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Telephone operation

Speed dial

Your telephone can store up to nine telephone numbers with names (up to 14 characters and 24 digits in each location) in the speed dial memory locations you assign in each handset.

Store a speed dial entry

Press PROG when the handset is not in use and then press or until the

screen displays SPEED DIAL. Press SELECT. The screen displays ENTER 1-9.

Press a key (1 through 9) to assign the speed dial location where this number

will be stored. The screen displays ENTER NAME.

Use the dial pad keys to enter the name (see the

17) and then press SELECT or PROG .

Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a character.

• The screen displays ENTER NUMBER.

Use the dial pad keys to enter the telephone number, and then press or PROG.

Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a digit.

•

Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).

• The screen displays DISTINCT RING? and the current setting.

Character chart on page

SELECT

The entries stored

• in the speed dial memor y will be numbered 01 through 09 and share the memory in the director y.

Press OFF at

• any time to exit the Speed dial menu.

If the location is

• not empty, the new entry will replace the old entry and the old entry will be moved to a director y location.

Telephone operation

Basic operation

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Telephone operation

Press or to choose Y (yes) if you wish to customize this entry, or choose N

(no) for a normal ringer. If you choose Y, a will be displayed with the entry Press SELECT or PROG to conrm. You will hear a conrmation tone.

Edit a speed dial entry

Press and hold the speed dial location key (1-9) of the desired entry when the

1. handset is not in use.

When the screen displays the entry you want to edit, press SELECT. Then

2. press or until EDIT ashes.

Press SELECT. The screen displays the name and

3. number. The cursor appears at the beginning of the name. Use the dial pad keys to edit the name.

Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a character.

• Press SELECT to move on to the phone number. Use the dial pad keys to

4. edit the number.

Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a digit.

•

Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).

• Press SELECT. The screen displays DISTINCT RING? and the current setting.

5. Press or to choose Y (yes) if you wish to customize this entry, or choose

6. N (no) for a normal ringer. If you choose Y, a will be displayed with the directory entry.

Press SELECT to conrm. You will hear a conrmation tone.

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SPEED EDIT DEL 8005959511

Telephone operation

Delete a speed dial entry

Press and hold the speed dial location key (1-9) of the desired entry when the

1. handset is not in use.

When the screen displays the desired entry, press SELECT. Then press or

until DEL (delete) ashes.

Press SELECT. The screen displays ERASE NO YES and the number. The

current choice ashes.

Press until YES ashes.

4. Press SELECT. You will hear a conrmation beep.

Dial a speed dial number

Press and hold a speed dial location key (1-9) of the

1. desired entry when the handset is not in use.

Press /FLASH to dial the displayed number.

SPEED EDIT DEL 8005959511

Telephone operation

Basic operation

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Telephone operation

Reassign speed dial locations

Press and hold the speed dial location key (1-9) of the desired entry when the

1. handset is not in use.

When the screen displays the desired entry, press SELECT. Press or until SPEED ashes.

Press SELECT. The screen displays ENTER 1-9.

3. Press a key (1-9) to reassign this entry into another memory location. You will

hear a conrmation beep.

SPEED EDIT DEL 8005959511

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Telephone operation

About caller ID

The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when already on a call. These features require services provided by your local telephone company.

Contact your telephone company if:

•

you have both caller ID and call waiting, but as separate services (you may need combined service),

•

you have only caller ID service, or only call waiting service, or

•

you do not subscribe to any caller ID or call waiting services but wish to try these services.

You can use this telephone with regular caller ID service, and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for these services, and these services may not be available in all areas.

The caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

Telephone operation

Basic operation

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If you answer

• a call before the information appears on the screen, it will not be stored in the call log.

The time on

• all handsets is automatically set and updated with incoming caller ID information if you subscribe to this service.

Due to regional

• service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their names and/or telephone numbers.

Telephone operation

Call log

Caller’s name

Time of call

If you subscribe to caller ID service, information about each caller will be displayed

after the rst or second ring.

•

The call log can store up to 45 entries.

•

When the call log is full, the earliest entry will be deleted to make room for new incoming call information.

CID EMPTY will be displayed if there is no record in the call log.

•

Each handset has its own independent call log. If you delete one or all call log entries from one handset, it will not affect the call log of other handset(s).

VTECH

800-595-9511

NEW05

6:10

08/17

Date of call

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Caller’s telephone number

New call l og indicator and location in the call log

Telephone operation

Review the call log

Press /VOL-/CID to view the call log when the handset is not in use.

1. Press or to scroll through the entries.

There will be an error tone when you reach the end of the call log list and the screen will display

Make call log entries ready to dial

Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store in the call log.

While reviewing the call log, press different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory. See the example on the right.

You may also press 1 repeatedly to add or remove a 1 in front of the telephone number before dialing or saving it in the directory. See the examples on the right.

When the number displayed is in the correct format for dialing, press

END OF LIST.

# repeatedly to display

/FLASH to call the number.

800-595-9511

1-800-595-9511

595-9511

1-595-9511

800-595-9511

1-800-595-9511

595-9511

1-595-9511

If you have

• programmed a home area code (page 10), only the last seven digits of the incoming phone numbers from that area code will be displayed while reviewing the call log. Press

# repeatedly to

display all possible dialing options.

Telephone operation

Basic operation

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Telephone operation

Dial a call log number

Press /VOL-/CID to enter the call log when the handset is not in use.

Press or to select the desired entry, then press /FLASH.

-OR-

Press /VOL-/CID to enter the call log when the handset is not in use.

1. Press or to select the desired entry.

2. Press SELECT, then DIAL ashes.

3. Press /FLASH or SELECT.

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Telephone operation

Save a call log entry to the directory

Press /VOL-/CID to enter the call log when the handset is not in use.

1. Press or to select the desired entry. If you wish to

2. change how the number is saved, press # repeatedly until the desired option displays. See the Make call log entries ready to dial section on page 27.

Press SELECT, then press or until PROGRAM

ashes.

Press SELECT again.

Enter or edit the name if necessary. See the

Character

chart on page 17.

Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a character.

•

Press SELECT to move on to the phone number.

Edit the number if necessary.

Press to move the cursor to the left or to the right.

•

Press CHAN/REMOVE to erase a digit.

•

Press REDIAL/PAUSE to insert a dialing pause (P will be displayed).

•

Press

SELECT to continue.

Press or to choose Y (yes) if you wish to customize this entry, or choose N (no) for a normal ringer. If you choose Y, a will be displayed with the directory entry.

Press SELECT to conrm. You will hear a conrmation tone.

800-595-9511

5:40PM 12/30

DIAL PROGRAM

5:40PM 12/30

DISTINCT RING? N 8005959511

NEW28

800-595-9511

NEW28

Telephone operation

Basic operation

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Telephone operation

Delete from the call log

Delete an entry:

Press /VOL-/CID to enter the call log.

1. Press or to select the entry to be deleted.

2. Press CHAN/REMOVE. You will hear a conrmation beep.

Delete all entries:

Press and hold CHAN/REMOVE when the telephone is not in use. The screen

1. displays ERASE ALL? N Y. The current choice ashes.

Press until Y (yes) ashes.

2. Press SELECT. You will hear a conrmation beep.

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Telephone operation

Call log display screen messages

Displays: When:

PRIVATE NAME

PRIVATE NUMBER

PRIVATE CALLER

UNKNOWN NAME

UNKNOWN NUMBER

UNKNOWN CALLER

The caller is blocking the name information.

Th e caller is blockin g the tele phone number information.

The caller is blocking the name and number information.

This caller’s name is unavailable.

This caller’s number is unavailable.

No call information is available about this caller.

Telephone operation

Basic operation

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Answering system

Message capacity

The answering system can record up to 95 messages, depending on the length of each message. Each individual message can be up to four minutes in length, and the total maximum recording time is approximately 12 minutes. Messages will remain available for replay until they are deleted.

Press to delete message currently playing (page 39).

Press twice to delete all old messages when answering system is not in use (page 40).

Press to repeat a message. Press twice to play back previous messages (page 39).

Shows the status and number of messages (page

42).

Press to record a memo (page 40) or an announcement on the answering system (page 38).

Press to set the clock (page 33).

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Press to enter announcement mode (pages 37-38).

Press to skip to the next message (page 39).

Press to adjust volume during playback (page

39).

Press to play or stop messages (page 39).

Press to turn the answering system on or off (page 33).

Press to listen to the set up menu (pages 34-36).

Answering system

Activate the answering system

The answering system must be turned on to answer and record messages. If the answering system is turned on, the

ANS ON/OFF to turn the answering system off or on.

Set the clock

Before playing each message, the answering system announces the day and time of the message received. Before using the answering system, set the day, time and year, so that messages are dated correctly. If the clock is not set before new messages are recorded, the system will announce “Time and day not set.” before each message is played to remind you to set the clock.

Press CLOCK. The system announces the clock setting (e.g. day, time and

1. year), then announces: “To set the clock, press CLOCK.”

Press CLOCK. The system announces the current day.

2. Press /SKIP or /REPEAT until the system announces the correct day, then

3. press CLOCK. The system announces the current hour.

Press /SKIP or /REPEAT until the system announces the correct hour, then

4. press CLOCK. The system announces the current minute.

Press /SKIP or /REPEAT until the system announces the correct minute,

5. then press CLOCK. The system announces the current year.

Press

/SKIP or /REPEAT

press CLOCK. The system announces the current clock setting and exits the clock menu.

until the system announces the correct year, then

ANS ON/OFF light will be on. Press

If you have caller

• ID service the clock will be set automatically with incoming calls, but you will need to make sure the year is correct.

Press and hold

•

/SKIP or /REPEAT

while setting the minutes or year to advance or decrease by increments of ten.

Basic operation

Answering system

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Answering system

Answering system setup

The answering system uses voice prompts to guide you through the steps to set up the answering system. Press /PLAY/STOP anytime to save and exit the

SET UP menu.

Set number of rings

This feature allows you to select the number of rings before the answering system answers. You can choose from two, four or six rings or toll saver. With toll saver active, the answering system answers after two rings when there is a new message, and after four rings when there is no new message. To set the number of rings:

Press SET UP when in idle mode and the system announces the current

1. number of rings setting.

Press /SKIP or /REPEAT until the system announces the desired setting,

2. then press SET UP to save the setting and go to the next setting, or press

/PLAY/STOP to save and return to the idle mode.

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Answering system

Set telephone base ringer

This feature allows you to select the telephone base ringer volume level.

Press SET UP when in idle mode until the system announces the telephone

base ringer setting. There are three levels: HI (high), OF (off) and LO (low). Press /SKIP or /REPEAT until the system announces the desired telephone

base ringer volume level, then press SET UP to save the setting and go to the next setting, or press /PLAY/STOP to save and return to the idle mode.

Set remote access code

A two-digit security code is required to access the answering system from any touch tone telephone. The preset code is 19. You can set the remote access code from 10 to 99.

To set the remote access code:

Press SET UP when in idle mode until the system announces the remote

1. access code setting.

Press /SKIP or /REPEAT to change the remote access code by one, or

2. press and hold /SKIP or /REPEAT to change it by increments of ten. Press

SET UP to save the setting and go to the next setting, or press /PLAY/STOP to save and return to the idle mode.

The handset

• ringer volume is set separately. See page 9 for details.

Basic operation

Answering system

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The answering

• system must be turned on for the message alert tone to function.

Answering system

Set message alert tone

This feature programs the system to beep every 10 seconds to alert you of new messages when the telephone is not in use. The tone will stop when all new messages have been reviewed.

To set the message alert tone:

Press SET UP when in idle mode until the system announces the message

1. alert tone setting.

Press /SKIP or /REPEAT to select on or off, then press SET UP to save

2. and go to the next setting, or press /PLAY/STOP to save and return to the idle mode.

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Answering system

Outgoing announcement

The outgoing announcement is the greeting callers hear when calls are answered by the answering system.

The telephone is preset with a greeting that answers calls with a message after the tone.” You can use this preset announcement, or replace it with your own. While in the ANNC menu, press ANNC again to exit at anytime.

Play your announcement

Press ANNC when in idle mode and the system will announce “Announcement.

Press PLAY or press RECORD.”

Press /PLAY/STOP to play the announcement. You can press it again to

2. stop playback.

“Hello, please leave

Your

• announcement can be up to 90 seconds in length.

Announcements

• shorter than two seconds will not be recorded.

Basic operation

Answering system

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When your

• announcement is deleted, calls will be answered with the preset announcement.

Answering system

Record your own announcement

Press ANNC while in idle mode and the system will announce “Announcement.

Press PLAY or press RECORD.”

Press RECORD and the system announces, “Record after the tone. Press

STOP when you are done.”

After the tone, speak towards the microphone at the bottom front of the telephone base from about nine inches away.

Press /PLAY/STOP when nished.

The answering system will automatically playback the newly recorded announcement and there will be a conrmation tone. Press /PLAY/STOP to stop the playback at anytime.

You can record your announcement again by following the steps above.

Delete your announcement

Press ANNC while in idle mode and the system will announce “Announcement.

Press PLAY or press RECORD.”

Press X/DELETE and the system will announce “Announcement deleted.”

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Answering system

New message indication

The message display counter will ash when there are new answering system

messages. If the new message alert tone is turned on, the telephone base will beep every

ten seconds when there are unreviewed messages.

Message playback

Press /PLAY/STOP to listen to messages.

1. Press /PLAY/STOP again to stop playback.

If you have new messages waiting, you will hear only new messages (oldest rst). If there are no new messages, the system will play back all messages (oldest rst).

When playback begins, the total number of messages is announced, followed by

the day and time of the rst message to be played.

Options during playback

Press VOL+/ VOL- to adjust the speaker volume.

• Press /SKIP to skip to the next message.

• Press /REPEAT to repeat the message currently playing. Press /REPEAT

• twice to listen to the previous message.

Press X/DELETE to delete the current message. The system will advance to

• the next message.

If the system

• has less than

ve minutes of

recording time left, the remaining time will be announced.

If F is ashing

• in the message window, the memory is full. You will have to delete some messages before new ones can be recorded.

Only old

• messages can be deleted. Messages can only be deleted after they are played.

Basic operation

Answering system

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Memos shorter

• than one second will not be recorded.

“Memor y is full.”

•

will be announced if you press RECORD when the memory is full.

Each memo can

• be up to four minutes in length.

Answering system

Delete all messages

Press X/DELETE when the system is not in use. The system will announce

“To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages will be erased. The system will announce “All old

messages deleted.”

Record and play memos

Memos are your own recorded messages used as reminders for yourself or other household members using the same answering system. They are saved, played back and deleted the same way as the answering system messages.

Record a memo

Press RECORD when in idle mode. The system announces, “Record after

the tone. Press STOP when you are done.”

After the tone, speak towards the microphone at the bottom front of the telephone base from about nine inches away.

Press /PLAY/STOP when nished recording.

Memo playback

Press /PLAY/STOP when in idle mode. See Options during playback on page 39 for other options.

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Answering system

Call screening

If the answering system is on, you can listen at the telephone base to a caller leaving a message on the answering system. If the base volume is set to 1, you will not hear your messages as callers leave them.

Call intercept

When a caller is leaving a message on the answering system and you decide to answer the call, press /FLASH.

Basic operation

Answering system

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Answering system

Message window displays

The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter.

Window displays: When:

0 No messages.

1-95 Total number of old message(s) recorded.

0-94 (ashing) Total number of new and old messages recorded.

The telephone base may have lost and regained power. Time and day may need to be set.

1-95 & F (alternating) Memory is full with total number of messages recorded.

1-99 (counting) Elap sed time while recording memo or announcement (up to 9 0

seconds).

99 (ashing) Recording time exceeds 99 seconds.

1-95 (ashing) Current message number during new message playback.

1-95 Current message number during old message playback.

1-8 Current volume level while adjusting.

10-99 Current remote access code while setting.

2, 4, 6, tS Current number of rings while setting.

-- System is answering a call, or being set the time and date, or being

accessed remotely.

-- (ashing) System is being programmed or initialized.

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Answering system

Remote access

A two-digit security code is required to access the system remotely from any touch tone telephone that does not share the same line with your answering system. The factory preset code is 19; see page 35 to change it.

Dial your telephone number from any touch tone telephone.

When the system answers and announces the greeting, enter the two-digit security code. If you have new messages, the system will play them (new

messages rst) automatically.

You may also enter one of the following remote commands.

Command Function

1 Play all messages.

2 Play only new messages.

3 Delete the current message (during playback).

33 Delete all old messages.

4 Repeat the current message (during playback).

5 Stop.

*5 Hear a list of remote commands.

6 Skip to the next message (during playback).

*7 Record a new announcement.

8 End the call.

0 Turn the answering system on or off.

Hang up or press 8 to end the call.

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If you pause more

• than four seconds after each remote command completed, the system will announce the help menu options. If no remote command is entered within 15 seconds, the remote access call will be automatically disconnected.

When the

• answering system is turned off, the telephone will answer after 10 rings, and announce “Please

enter your remote access code.”

Basic operation

Answering system

Handset display screen messages

Displays: When:

LOW BATTERY CID EMPTY CONNECTING... DIRECTORY EMPTY LINE IN USE MEMORY FULL XX MISSED CALLS **PAGING** PARALLEL SET ON PHONE POWER FAILURE

OR OUT OF RANGE **RINGING**

The battery needs to be recharged.

There are no call log entries.

The cordless handset is searching for the telephone base.

There are no directory entries.

The answering system is in use.

The directory is full.

There are unreviewed calls in the call log.

The cordless handset locator has been activated.

Another telephone on the same line is in use.

The handset is in use.

There is no power connected to the telephone base or the handset is too far away from the telephone base.

There is an incoming call.

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Handset display screen messages

Displays: When:

RINGER OFF SCANNING...

SYSTEM HS BUSY

The handset ringer is turned off.

The telephone base is searching for another available channel.

Another system handset is in use.

Appendix

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Battery

After the battery is fully charged for 16 hours, you can expect the following performance:

Operation Operating time

While in use (talking) Five hours

While not in use (standby*) Six days

*Handset is off the telephone base but not in use.

The battery needs charging when:

A new battery is installed in the handset.

•

The handset beeps.

LOW BATTERY is displayed and the battery indicator on the handset screen is ashing.

•

CAUTION:

To reduce the risk of re or injury to persons, read and follow these instructions:

Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or

• call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

Do not dispose of the battery(ies) in a re. Check with local waste management codes for special disposal instructions.

• Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or

• skin. The electroly te may be toxic if swallowed.

Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings, bracelets,

• and keys. The battery and/or conductor may overheat and cause burns.

Charge the batter y(ies) provided with or identied for use with this product only in accordance with the instructions and

•

limitations specied in this manual.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.

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Important safety instructions

When usi ng your telephone e quipment, basic safety pr ecauti ons shou ld always be followed t o reduce the risk of re, elec tric sho ck and injury, incl uding the following:

Read and un derst and all instruct ions.

1. Follow all warning s and inst ructions marke d on the pro duct.

2. Unplug t his prod uct from the wall ou tlet befo re cleaning. Do not u se liqui d or aerosol cleaners. Use a damp cloth for clean ing.

3. Do not use t his prod uct near water (for example, near a bathtub, kitchen sink, or swim ming poo l).

4. Do not place this pr oduct o n an unsta ble tabl e, shelf, st and or oth er unstable surfaces.

5. Slots and ope nings in the b ack or bottom of the telephone bas e and handset are prov ided for ventilation. To protect them fr om overh eating, these openin gs

6. must not be blo cked by placing t he product on a soft surfac e such as a bed, sofa or rug. Thi s produ ct sho uld never be plac ed near or over a radiator or heat register. This product shou ld not be pl aced in any area where p roper ventilation is not provided. This produc t sho uld b e ope rated only f rom t he type of power source indicated on the marking label. If you are not sure of the typ e of power supply in your

7. home, consult your dealer or l ocal power company. Do not allow anything to rest o n the power c ord. Do no t install this pro duct where the cord may be walke d on.

8. Never push objects of any kind into this produc t through the slot s in the telephone base or hand set because they may touch dangerous voltage points or create

9. a short c ircuit. Never spi ll liqui d of any kind o n the product. To reduce th e risk of electr ic shoc k, do not disassemble t his pro duct, b ut take it to an authorized se rvic e facili ty. Openi ng or rem oving par ts of the telephone

10.

base or handset ot her than sp ecie d acc ess doors may expo se you to dangerous volt ages or other ris ks. Incorrec t reassembl ing can cau se ele ctric shoc k

when the p roduc t is subse quentl y used. Do not overload wall outlets an d extens ion cord s.

11. Unplug t his prod uct from the wall ou tlet and refer servicing to an author ized ser vice facility under the followi ng conditions:

12.

When the p ower supp ly cord or plug is dam aged or frayed.

If liqui d has been s pilled o nto the pro duct.

If the pro duct has been expo sed to rai n or water.

If the pro duct do es not oper ate norma lly by following the o perating instru ction s. Adjust o nly thos e contro ls that are c overed by the operati on instr uctions.

Improp er adjustment of other controls may resul t i n d amage and oft en require s ex tensi ve w ork by an author ized techn ician to restore the produ ct to normal o peration. If the pro duct has been dro pped and t he telep hone bas e and/or ha ndset ha s been dam aged.

If the pro duct exhibits a di stinct change in performance.

F. Avoid usin g a teleph one (other than cord less) duri ng an elec trica l storm. There is a rem ote risk of e lectr ic shoc k from lightning.

13. Do not use t he telephone to rep ort a ga s leak in the vicini ty of the l eak.

14. Only put t he handset of your tel ephone n ext to your e ar when it is in normal talk mod e.

15.

The power adapters a re intend ed to be cor rectl y oriente d in a verti cal or o or mount position. The pron gs are not d esigne d to hold th e plug in place if it is

16.

plug ged into a c eiling or an under-the-table/cab inet outlet.

SAVE THESE INSTRUCTIONS

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Appendix

Troubleshooting

If you have difculty with your telephone, please try the suggestions below. For Customer Service, visit

our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.

Problem Suggestion

My telephone does not work at all.

LOW BATTERY is displayed on screen.

Make sure the battery is installed and charged correctly (page 3). For optimum daily

• performance, return the handset to the telephone base or charger(s) after use.

Make sure the power adapter is securely plugged into an outlet not controlled by a wall

• switch.

Make sure the telephone line cord is plugged rmly into the telephone base and the wall jack.

• Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in.

• Allow up to one minute for the handset and telephone base to synchronize.

Charge the battery in the handset for at least 16 hours.

•

Remove and re-insert the battery. If that still does not work, it may be necessary to purchase

• a new battery.

Disconnect the telephone base from the jack and plug in a working telephone. If this telephone

• does not work, the problem is probably in the wiring or the local service. Call the local telephone company.

Place the handset in the telephone base or charger for recharging.

• Remove and re-install the battery and use it normally until fully depleted, then recharge the

• handset on the telephone base or charger(s) for 16 hours.

If the above measures do not correct the problem, the battery may need to be replaced.

•

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Troubleshooting

Problem Suggestion

The battery does not charge in the handset or the handset battery does not accept charge.

Make sure the handset is placed in the telephone base or charger(s) correctly. The handset

•

CHARGE light should be on. Remove the battery from the handset and then re-install it in the handset. Put the handset

• back to the telephone base or charger(s) and charge for 16 hours.

If the handset is in the charger or in the telephone base but the handset

• on, see The CHARGE light is off in this section.

It may be necessar y to purchase a new battery. Please see the Battery section of this user’s

• manual (page 46).

The telephone might be malfunctioning. Please see the

• (page 59) for further instruction.

CHARGE light is not

Warranty section of this user’s manual

The CHARGE light is off.

Clean the charging contacts on the handset(s) and telephone base each month using a pencil

• eraser or a dry non-abrasive fabric.

Make sure the power adapter and telephone line c ords are plug ge d in correctly and

• securely.

Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one

• minute for the handset and telephone base to reset.

The telephone might be malfunctioning. Please see the

• (page 59) for further instruction.

Warranty section of this user’s manual

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Appendix

Troubleshooting

Problem Suggestion

There is no dial tone. First, try all the above suggestions.

• Move the handset closer to the telephone base. It might be out of range.

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

• Disconnect the telephone base from the telephone jack and connect a different telephone. If

• there is no dial tone on the other telephone either, the problem is in your wiring or local service. Contact your local telephone company.

My h an dset displays

CONNECTING...

Move the handset closer to the telephone base. You might have moved out of range.•

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Troubleshooting

Problem Suggestion

The telephone does not ring when there is an incoming call.

Make sure the handset ringer is on (page 9) and the telephone base ringer is on (page 35).

• Make sure the telephone line cord and power adapter are plugged in properly (page 2).

• The handset may be too far from the telephone base. Move it closer to the telephone base.

• There may be too many extension telephones on the telephone line to allow all of them to ring

• simultaneously. Try unplugging some of them.

If the other telephones in your home are having the same problem, the problem is in the wiring

• or local service. Contact the local telephone company (charges may apply).

Other electronic products can cause interference to your cordless telephone. Try installing your

• telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

Test a working telephone at the telephone jack. If another telephone has the same problem, the

• problem is in the telephone jack. Contact your local telephone company (charges may apply)

The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

• Remove and re-insert the battery and place the handset in the telephone base.

• Wait for the handset to synchronize with the telephone base. Allow up to one minute for this

• to take place.

Appendix

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Troubleshooting

Problem Suggestion

I cannot dial out. First, try all the above suggestions.

• Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two

• to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.

Make sure the telephone is set to the correct dial type (pulse dial or tone dial) for the service in

• your area. See Dial mode on page 10 to set the dial type.

If the other telephones in your home are having the same problem, the problem is in the wiring

• or local service. Contact your local telephone company (charges may apply).

Eliminate any background noise. Noise from a television, radio, or other appliances may

• cause the telephone not to dial out properly. If you cannot eliminate the background noise,

rst try muting the handset before dialing, or dialing from another room in your home with less

background noise.

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Troubleshooting

Problem Suggestion

There is noise or interference during a telephone conversation.

My calls cut in and out when I am using the cordless handset.

•

The handset may be out of range. Move it closer to the telephone base.

•

Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.

Other electronic products can cause interference to your cordless telephone. Try installing your

If your telephone is plugged in with a modem or a surge protector, plug the telephone (or

• modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate your telephone or modem far ther apar t from each other, or use a different surge protector.

The layout of your home or ofce might be limiting the operating range. Try moving the telephone

• base to another location, preferably a higher location for better reception.

Disconnect the telephone base from the telephone jack and plug in a corded telephone. If

• calls are still not clear, the problem is probably in the wiring or local service. Contact the local telephone company (charges may apply).

If the other telephones in your home are having the same problem, the problem is in the wiring

• or local service. Contact the local telephone company (charges may apply).

If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your

•

telephone lines, you must install a DSL lter between the telephone base and the telephone wall jack. The lter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL ser vice provider for more information about DSL lters.

Appendix

www.vtechphones.com

Troubleshooting

Problem Suggestion

I hear other calls when using the telephone.

I hear noise in the handset, and none of the keys or buttons work.

My caller ID features are not working properly.

Disconnect the telephone base from the telephone jack. Plug in a different telephone. If

• there are still other calls, the problem is probably in the wiring or local service. Call your local telephone company.

Press CHAN/REMOVE to switch to a clearer channel when on a call.

•

Make sure the telephone line cord is plugged in securely.

•

Remove and re-insert the battery.

•

Caller ID is a subscription service. You must subscribe to this service from your local telephone

• company for this feature to work on your telephone.

The caller may not be calling from an area which suppor ts caller ID.

• Both you and the caller’s telephone companies must use equipment which are compatible

• with caller ID service.

If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your

•

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Troubleshooting

Problem Suggestion

The system does not receive caller ID, or the system does not display caller ID during call waiting.

Caller ID entries do not match the numbers I need to dial.

The answering system does not answer after the number of rings to which I programmed it.

Make sure you subscribe to caller ID with call waiting features provided by the local telephone

• company.

The caller may not be calling from an area which suppor ts caller ID.

• Both you and the caller’s telephone companies must use equipment which are compatible

• with caller ID service.

If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your

•

Although the call log entries you receive have 10 digits, (the area code plus the seven-digit

• number,) in some areas, you may need to dial only seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial or store from the call log.

While reviewing the call log, press

• long distance numbers before dialing or saving the telephone number.

Make sure the answering system is on. When the answering system is on, the red light on the

• ANS ON/OFF key should be lit.

If toll saver is activated, the number of rings changes to two when there are new messages

• waiting (see page 34).

If the memor y is full or if the answering system is off, the system will answer after ten rings.

• In some cases, the answering system will be affected by the ringing system used by the local

• telephone company.

# repeatedly to display these dialing options for local and

Appendix

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Troubleshooting

Problem Suggestion

The answering system does not record messages.

The messages on the answering system are incomplete.

Make sure the answering system is on.

• Make sure the memory of the answering system is not full.

•

If a caller leaves a very long message, part of it may be lost when the system disconnects the

• call after four minutes.

If the caller pauses for more than ve consecutive seconds, the system stops recording and

• disconnects the call.

If the memory on the system becomes full during a message, the system stops recording and

• disconnects the call.

If the caller’s voice is very soft, the system may stop recording and disconnect the call.

•

The messages on the system are very

difcult to hear.

The answering system does not respond to remote commands.

Press VOL+ on the telephone base to increase the speaker volume.•

Make sure your remote access code is correct (page 43).

• Make sure you are calling from a touch-tone telephone. When dialing a number, there should

• be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.

The answering system may not detect the remote access code when the announcement is

• playing. Wait until the announcement is over before entering the code.

There may be interference on the telephone line you are using. Press the keypad keys rmly

• when dialing.

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Troubleshooting

Problem Suggestion

The announcement message is not clear.

My cordless handset beeps and is not performing normally.

When recording the announcement, make sure you speak in a normal tone of voice about nine

• inches from the telephone base.

Make sure there is no background noise (television, music, trafc, etc.) when recording.

•

Make sure the power cord is securely plugged into the telephone base. Plug the unit into a

• different working electrical outlet not controlled by a wall switch.

Move the handset closer to the telephone base. It may be out of range.

• Reset the telephone base by unplugging the unit ’s electrical power. Wait for 15 seconds

• and plug it back in again. Allow up to one minute for the handset and the telephone base to synchronize.

Other electronic products can cause interference to your cordless telephone. Try installing

• your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

Common cure for electronic equipment

If the unit is not responding normally, try putting the handset in the telephone base or the

• charger(s). If it does not seem to respond, try the following (in the order listed):

Disconnect the power to the telephone base.

• Disconnect the battery on the handset.

• Wait a few minutes before connecting the power to the telephone base.

• Re-install the battery and place the handset into the telephone base or charger(s).

• Wait for the handset to synchronize with the telephone base. Allow up to one minute for this

• to take place.

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Appendix

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can

communicate over only a certain distance ---- which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofce.

When the handset is out of range, the handset will display

If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press telephone base, then press /FLASH to answer the call. If the handset moves out of range during a telephone conversation, there might be interference To improve reception, move closer to the telephone base.

CONNECTING...

/FLASH. Move closer to the

Maintenance

Taking car e of your tel ephon e

Your cordless telephone contains so phisti cated electron ic part s, so it must be treated with care.

Avoid roug h treat ment

Place the handset down gent ly. Save the ori ginal packing materials to protect your telephone if you ever need to sh ip it.

Avoid wate r

Your teleph one can be dam aged if it gets wet. Do not use the handset outdoor s in the rain, or handle it wi th wet ha nds. Do not install t he tele phone b ase near a sink, bat htub or sh ower.

Elect rical s torms

Electr ical sto rms can sometime s cause power surges harmful to electr onic equipment . For your own s afety, take caution wh en using e lectrical appliances during storms.

Clean ing your te lepho ne

Your telephon e has a durabl e plasti c casing th at should retain its luster for many year s. Clean it only with a sof t cloth slightly da mpened w ith water or a mild soap. Do not use excess water o r cleaning solven ts of any kin d.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then pull the unit out by the unplugged cords.

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About cordless telephones

Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and

•

the cordle ss handset by radio waves, so there is a possibility that the cordless teleph one convers ations coul d be intercepted by radio recei ving equipment within range of t he cordless handset. For this reason, you should not thi nk of cord less tel ephone c onversations as b eing as pr ivate as th ose on cor ded tele phones .

Elect rical power: The telepho ne base of this cordless telepho ne must be connec ted to a working elect rical out let. The electrical out let should not be controlled

•

by a wall swit ch. Calls cannot be made from t he cordless handset if th e telephone base is unplugged or switched of f, or if the el ectri cal power i s interru pted.

Potent ial T V int erfe rence: Some cordless telephones op erate at frequencie s that may cause in terfer ence to telev isions and VCRs. To minimize or preve nt

•

such inter ference, do not place the tel ephone base of the cordle ss telephone near or on top of a TV or VCR. If interference is experience d, moving the co rdless telephone farther away fro m the TV or VCR w ill often reduc e or elimin ate the interference.

Recha rgeab le bat terie s: This product contai ns either Nickel-cad mium or Nickel- metal hyd ride re charge able bat teries. Exercise care in handl ing bat teries i n

•

order not to create a short circuit with condu cting mate rial such as rin gs, bracelets, and keys. The bat tery or cond uctor may overh eat and cause harm. Observe proper p olarit y betwe en the bat tery an d the battery cha rger.

Nickel -ca dmium re charg eable batte ries: Di spose of these bat teries i n a safe manner. Do not burn or puncture. Like oth er batter ies of thi s type, i f burned or

•

punctu red, they c ould release cau stic mate rial whi ch coul d cause injury.

Warranty

What do es this li mited wa rrant y cover?

The manufacturer of t his VTech Produc t warra nts to t he hol der of a valid proof of purch ase (“Consumer” or “you” ) that the Product and all access ories p rovide d in t he sales package (“Prod uct” ) ar e fr ee f rom defect s in material and workma nship, pursuant to the fo llowin g ter ms and condit ions, when inst alled and used normal ly and in accordance with the Product operating instructions. Thi s limite d warranty exte nds only to the Consumer for Products purchase d and use d in the United States of America an d Canada.

What wil l VTech do if t he Product is not f ree fro m defects in materials and workmanship during the limited warra nty pe riod (“M ateri ally De fecti ve Product”)?

During the limited warranty period, VTech’s authorized servi ce representative will repair or replace at VTech’s o ption, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished repla cement parts. If we choose to replace the Product , we may replace it with a new or refurbished Produc t of the same or similar design. We w ill retain defecti ve parts, modules , or equipme nt. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the r epaired o r replac ement Pro ducts to you in work ing condition. You should expe ct the repair or replacement to take approximately 30 days.

How long i s the limi ted warranty p eriod?

The limite d warranty period for the Product extend s for ONE (1) YEAR from the date of purc hase. If VTech repai rs or replace s a Materially Defective Prod uct under the terms of this limited warranty, this limited warra nty also applies to the repaired or replacem ent Product for a period of either (a) 9 0 days from the date the repaired or replacement Pr oduct i s shippe d to you or (b) the time remai ning on th e origin al one-year warran ty; whichever is longer.

What is not covere d by this limited wa rrant y?

This lim ited warranty does not cover :

1. Produ ct that has been subjected to misuse, accident, shipping or ot her physical damage, impro per installation , abnorm al operation or han dling, neglect,

inundation, re, water or other l iquid in trusio n; or

Appendix

www.vtechphones.com

Warranty

2. Produ ct that ha s been dam aged due to repair, alter ation or modication by anyo ne other t han an auth orized se rvic e representative o f VTech; or

3. Produ ct to the ex tent that t he probl em experienced i s caused by signal conditi ons, net work reliabilit y, or cable or antenna systems; or

4. Produ ct to the ex tent that t he probl em is caus ed by use with non-V Tech access ories; or

5. Produ ct whose warrant y/qualit y stickers, product ser ial numb er plates or electr onic ser ial numb ers have been removed , altered o r rendered illegible; or

6. Produ ct purcha sed, used, ser vice d, or shipped for rep air from outsi de the United Stat es of America or Canada, or used for commercial or insti tutional purpose s (inclu ding but n ot limite d to Produc ts used for rental p urposes); or

7. Produ ct returned with out a valid p roof of pur chase (se e item 2 below); or

8. Charg es for installation or set up, ad justme nt of custo mer cont rols, and installation or repair of sys tems outside the u nit.

How do you get warra nty service?

To obtain warranty ser vice in the United States of America, please call 1 (800) 595-9 511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for serv ice, please r eview the u ser’s manu al - a chec k of the Prod uct’s c ontrols and featur es may save you a servic e call.

Except as prov ided by applicable law, you assume the risk of loss or damage during transit and transpor tatio n and are responsi ble for delivery or handlin g charges incurr ed in the transpor t of the Produ ct(s) to the service loc ation. V Tech will return repaired or replace d Produc t under thi s limited war ranty to yo u, transp ortat ion, deliver y or handling charges prepaid. VTech assumes no risk for damage or loss of t he Product in transit. If the Product failure is not covered by this limited warranty, or proof of pur chase do es not meet the te rms of this li mited warr anty, VTech will notify you and will reque st that you auth orize the cost of repair pr ior to any fur ther repair ac tivit y. You must pay for the c ost of rep air and return shipping cos ts for the repair of Pro ducts t hat are not c overed by th is limite d warrant y.

What must you retu rn with the Produ ct to get warrant y serv ice?

Return the entire original package a nd contents incl uding th e Produc t to the VTech s ervice locat ion alon g with a des cripti on of the ma lfunction or difcul ty; and

2. Inclu de “valid proof of purchase” (sales receipt) identif ying the Produc t purcha sed (Prod uct mod el) and the date of purc hase or re ceipt; and

3. Provid e your name, c omplet e and corr ect mail ing address, and te lephon e number.

Other Limita tions

This warrant y is t he co mplete and exc lusive agreement bet ween you and VTech. I t supe rsedes all other w ritten or or al co mmunic ations related to th is Pro duct. VTech prov ides no other warr anties f or this Pr oduct . The warr anty exc lusivel y descr ibes all of VTech’s res ponsibilitie s regarding the Produc t. There are no oth er

express w arranti es. No one i s authorized to make mo dications to this limited warranty and you s hould not rely on any such modication. State/ Provinc ial Law Rights: This warrant y gives you s peci c legal r ights, and you may als o have other rights, which var y from state to state or province to provin ce. Limitations: Implied warranties, including those of tne ss for a particular purpose and merchant abilit y (an unwritten warr anty that the Prod uct is t for ordinar y use)

are lim ited to one ye ar from the d ate of purcha se. Som e state s/provi nces do not allow limitations on how l ong an implied warranty l asts, so the above limitat ion may not appl y to you. In no event s hall V Tech be liable for any i ndirec t, special, incidenta l, consequential, or similar damages (inc luding , but not limited to lost

prots o r revenue, in abilit y to use the Produc t or other as sociat ed equip ment, th e cost of su bstitute equipm ent, and c laims by third par ties) resulting fro m the use

of this Produ ct. So me states/provinces do not allow the excl usion or limi tation of inc idental or c onsequ ential damage s, so t he above limit ation or exclusion may not appl y to you.

Please retain your original sales receipt as proof of purchase.

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FCC, ACTA and IC regulations

FCC Part 15

This equi pment has bee n tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Co mmunic ations Commissi on (FCC) rules. These requirements are intended to provide reasonable protectio n against harmful interference in a residential installati on. This equipm ent generates, uses and can rad iate radio freq uency energy and, if not inst alled and use d in accordance with the ins tructions, may cause harmful inter ference to radio commun icatio ns. However, there is no g uarantee that i nterference will not occur in a partic ular in stallat ion. If this e quipme nt does cause harmfu l inter ferenc e to radio or te levision re ceptio n, which c an be determined by tur ning the e quipme nt of f and on, the user is en courag ed to try to correc t the interferenc e by one or more of the followi ng measur es:

Reorie nt or relocate the re ceiving antenna.

• Increa se the sep aration b etween t he equip ment and r eceiver.

• Connect the equ ipment into an outl et on a circ uit dif ferent from that to which the re ceiver is connec ted.

• Consul t the deal er or an experience d radio/ TV technician for help.

•

Change s or modicati ons to t his equipment not expres sly approved by t he party responsibl e for complian ce could void the user’s author ity to operate the

equipm ent. This device c omplies with Part 15 of the FCC rules . Operation is subje ct to t he foll owing t wo con ditions: (1) this device may not ca use har mful in terference, and

(2) this devic e must acce pt any inter ference received, includ ing inter ferenc e that may cause undesire d operati on. Privacy of communi cation s may not be ensured when usi ng this telephone.

To ensure safety of user s, the FCC has estab lished cr iteria for the amount of radio fre quency energy that can be safely absorbed by a user or bystander according to the intended usage of th e produ ct. Thi s produ ct has be en tested and foun d to comp ly with t he FCC cr iteria. The hand set may be safely he ld again st the ear of the user. The tel ephone base shall b e install ed and used such that par ts of the us er’s body other than the hands are mai ntained at a distanc e of approxi mately 20 cm (8 inches) or more. If you choose to use a clip ping dev ice, please make sur e to only use the supp lied VTech b elt clip.

This Cla ss B digital appar atus com plies wi th Canadian ICES- 003.

FCC Part 68 and ACTA

This equipment compli es with Part 68 of t he FCC rules and with tech nical requirem ents ado pted by th e Admini strative Counci l for Terminal Attach ments (ACTA).

The la bel on the back or bott om of this e quipme nt con tains, among other things , a pr oduct ident ier i n the format US:AA AEQ##TXXX X. Thi s identier must b e

provided to your lo cal telephone co mpany upon request. The plug and jack used to conne ct this equipm ent to pre mises wiring and the telephone network must comply with applicable Part 68 ru les and technical

requirements adop ted by ACTA. A complia nt telephon e cord and modular plug is provided with this pro duct. It is design ed to be connected to a compati ble modula r jack that i s also com pliant. An RJ11 jack should normally be u sed for connecti ng to a single line and an RJ14 jack fo r two lines. See Installation Instruc tions in the user’s manual.

The R inger Equivalence Number (REN) is use d to determine how many devic es you may connec t to your telephone lin e and still have t hem r ing w hen yo u are

called. The REN fo r this product i s encod ed as the 6th and 7th characters fo llowing the US: in the produ ct iden tier (e.g., if ## is 03, the REN is 0. 3). In most, but not all are as, the sum of all RENs sh ould be ve (5.0) or less. For more informatio n, please contac t your loc al telephone com pany.

This e quipme nt may n ot be u sed wi th Par ty Lines. If you have speci ally w ired al arm di aling e quipme nt con nected to your telephone line, ens ure the connection of this equipment d oes no t disa ble you r alarm equipment. If you have questions about what will disable alarm e quipme nt, co nsult your tel ephone compa ny or a

quali ed installer.

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Appendix

FCC, ACTA and IC regulations

If this eq uipment is malfunction ing, it must be unplugged fr om the mod ular jac k until the problem has been c orrect ed. Repai rs to this telephone equip ment can only be ma de by the manufacturer or its authorize d agents. For repair procedures, foll ow the ins tructions out lined un der the Limited Warranty.

If this equipment is ca using har m to the teleph one network, the tel ephone company may tem porari ly disco ntinue your telephone servi ce. The tele phone co mpany

is req uired to noti fy you befor e inter ruptin g ser vice. If adva nce notice is not practical, you wil l be n otied as soon as possible. You w ill be given the o ppor tunity to co rrect the problem and the telep hone company is required to infor m you of your r ight to le a complain t wit h the FCC. Your telep hone company may make

change s in its fa ciliti es, equi pment, o peration, or pro cedure s that could affe ct the pr oper function ing of this produ ct. The telepho ne comp any is req uired to n otify you if suc h change s are plann ed.

If this pr oduct is equipp ed with a corded or c ordles s handset, it is hearing aid c ompatible.

If this product has memor y dialing locat ions, you m ay choose to store emergency telepho ne numbe rs (e.g., police, re, med ical) in t hese locations. If you do

store or test emergency numbers, please:

Remain on the line an d briey explain the reason for the call before ha nging up.

Perfor m such activities in off- peak hours, such a s early mo rning or l ate evening .

Indust ry Canada Operation is subject to the follow ing two conditions: (1) this devic e may not cause harmful inter ferenc e, and (2) this device mu st accept any interfer ence, inc luding

interference t hat may cause undesired oper ation.

The term ‘ ’IC: ‘’ before the certic ation /registration nu mber onl y signi es that the Industr y Canad a techni cal spe cications were met.

The Ring er Equival ence Number (REN) fo r this terminal equ ipment i s 0.1. The REN is an indic ation of the maximum number of devic es allowe d to be conn ected to a teleph one interface. T he termin ation on an interface may con sist of any c ombination of dev ices subject on ly to the requireme nt that the s um of the REN s of

all the devices does not exce ed ve. This pro duct me ets the ap plicab le Indus try Can ada tech nical specications .

The RBRC® seal

The RBRC® seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participati ng in an industry program to colle ct and recycle these batteries at th e end of their useful lives, whe n taken out of servi ce within the Unit ed States a nd Canada.

The RBRC® progra m provides a convenient alternative to p lacing u sed nic kel-cadmium batterie s into the trash or municipal waste, whi ch may be ille gal in your area.

VTech’s part icipat ion in RBRC at aut horized VTech product s ervice ce nters. Pleas e cal l 1- 800 -8 -BATT ERYTM for infor mation on Ni-Cd bat tery recycling a nd disposa l bans/restric tions in your area. VTech’s involvement in this program is part of its com mitment to protecting our environment and conser ving natural resourc es.

RBRC® is a regi stere d trade mark of R echargeabl e Battery Recycling Co rpora tion.

makes it easy for you to dro p off the s pent bat tery at lo cal retailers par tici pating in t he RBRC® program or

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Technical specications

Frequency control Crystal controlled PLL synthesizer

Transmit frequency

Channels 30

Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according

Size Handset: 7.32in X 2.01in X 1.57in (186.0mm X 51.0mm X 40.0mm)

Weight Handset: 5.14oz (145.6g) (including battery)

Power requirements Handset: 3.6V 400mAh Ni-Cd battery

Memory Handset directory: 20 memory locations (including 9 speed dial entries);

Handset: 5857.20-5865.90 MHz Telephone base: 912.75-917.10MHz

to environmental conditions at the time of use.

Telephone base: 5.95in X 5.34in X 3.70in (151.1mm X 135.6mm X 94.0mm) Charger: 3.19in X 3.62in X 1.97in (81.0mm X 92.0mm X 50.0mm)

Telephone base: 9.17oz (260g) Charger: 2.37oz (67.2g)

Telephone base: 7.5V AC @ 350mA Charger: 7.5V AC @150mA

up to 24 digits and 14 characters Handset call log: 45 memory locations; up to 11 digits and 15 characters

Appendix

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Index

About cordless telephones 59 Activate the answering system 33 Answer calls 12 Answering system 32 Answering system setup 34

Base volume 35 Battery 3, 46

Call intercept 41 Call log 26 Call log display screen messages 31 Call screening 41 Call waiting 13 Caller ID 25 Channel 12 Charger installation 2 Charging 3 Character chart 17 Copy a directory entry into speed dial 20

Date and time 8 Delete a directory entry 19

Delete messages from

answering system 40 Delete a speed dial entry 23 Delete from the call log 30 Delete your announcement 38 Desk/table bracket installation 5 Dial a call log number 28 Dial a number from the directory 20 Dial a speed dial number 23 Dial mode 10 Director y 16

DSL lter 2

Edit a directory entry 18 Edit a speed dial entry 22 End calls 12

FCC, ACTA and IC regulations 61 Find handset 14

Handset display screen

messages 44 Handset layout 6 Handset volume 9 Home area code 10

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Important safety instructions 47 Index 64

Language 11

Maintenance 58 Make call log entries ready to dial 27 Make calls 12 Memo playback 40 Message capacity 3 Message playback 3 Message window displays 42

New message indication 39

Operating range 58 Options during playback 39 Outgoing announcement 37

Parts checklist 1 Pause 14 Play your announcement 37

RBRC® seal 62 Reassign speed dial locations 24 Record a memo 4 Record your own announcement 38 Redial 14 Remote access 4 Review the directory 17 Review the call log 2 Ringer 9 Ringer volume 9

Technical specications 63 Telephone base installation 2 Telephone base layout 7 Telephone settings 8 Temporary tone dialing 13 Transfer an external call 1 Troubleshooting 4

Volume 9, 12, 35

Save a call log entry to the directory 29 Set message alert tone 3 Set number of rings 3 Set remote access code 35 Set telephone base ringer 35 Set the clock 33 Speed dial 2 Store a directory entry 1 Store a speed dial entry 21

Wall mounting bracket installation 4 Warranty 59

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Appendix

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon

Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C.

Printed in China.

91-002141-010-100

Models: CS5121-2/CS5121-3 CS5122-3/CS5121-4

User’s manual

w w w . v t e c h p h o n e s . c o m

VTech CS5121-4, CS5122-3, CS5121-3, CS5121-2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Parts checklist

Battery installation and charging

Date and time

Ringer

Press or until the screen displays RINGER: and the current setting.

Dial mode

Make calls

Answer calls

End calls

Volume

Channel

Call waiting

Temporary tone dialing

Find handset

Press FIND HANDSET on the telephone base to locate the handsets when

Transfer an external call

Directory

Store a directory entry

Press PROG when the handset is not in use. The screen displays DIRECTORY.

Character chart

Edit a directory entry

Delete a directory entry

Dial a number from the directory

Speed dial

Store a speed dial entry

• any time to exit the Speed dial menu.

Edit a speed dial entry

Delete a speed dial entry

Dial a speed dial number

About caller ID

Call log

Make call log entries ready to dial

Dial a call log number

Save a call log entry to the directory

Delete from the call log

Call log display screen messages

Message capacity

Activate the answering system

Set the clock

Answering system setup

Set number of rings

Set telephone base ringer

Set remote access code

Set message alert tone

Outgoing announcement

Play your announcement

Record your own announcement

Delete your announcement

New message indication

Message playback

Options during playback

Delete all messages

Record and play memos

Record a memo

Memo playback

Call screening

Call intercept

Message window displays

Remote access

Handset display screen messages

Battery

Important safety instructions

Troubleshooting

Operating range

Maintenance

About cordless telephones

Warranty

FCC, ACTA and IC regulations

The RBRC® seal

Index