Visara 410 User Manual
MICROSOFT® WINDOWS® CE OPERATING SYSTEM FOR WINDOWS- BASED TERMINAL
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707032-002
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707032-002
Visara® Windows-based Terminal
Installation Guide and User Reference Manual
P/N 707027-002
1
2
Visara® Windows-based Terminal
Installation Guide and User Reference Manual
P/N 707027-002
i707027-002
MTX, Inc
2917 Highwoods Blvd., Suite 100
Raleigh,NC 27604 USA
Toll Free 888-334-4380
Phone 919-250-6000
Internet
www.mtx.com
Information in this document is subject to change without notice.
Companies, names, and data used in examples herein are fictitious unless
otherwise noted. No part of this document may be reproduced or
transmitted in any form or by any means, electronic or mechanical, for
any purpose, without the express written permission of MTX, Inc.
© 2000 MTX, Inc. All rights reserved.
© 2000 Citrix Systems Inc. All rights reserved.
Visara is a registered trademark of MTX, Inc.
Citrix, Independent Computing Architecture (ICA), DirectICA,
MetaFrame, SecureICA, and W
INFRAME are registered trademarks or
trademarks of Citrix Systems, Inc. in the U.S.A. and other countries.
Microsoft, MS, MS-DOS, Windows, Windows CE and Windows NT, and
BackOffice are either registered trademarks or trademarks of Microsoft
Corporation in the U.S.A. and other countries.
IBM is a registered trademark, and IBM PC, IBM PC/AT are trademarks
of International Business Machines Corporation.
All other trademarks and registered trademarks are the property of their
respective owners.
Part Number: 707027-002
Printed in USA
ii 707027-002
Table of Contents
Preface .................................................................................................Preface1
FCC Compliance Statement ............................................................ Preface1
Warranty .......................................................................................... Preface1
Repairs ............................................................................................ Preface2
Chapter 1. Overview ................................................................................. 1-1
PC and Host Networks ............................................................................. 1-1
Enterprise Networking ............................................................................. 1-1
Chapter 2: Unpacking the Visara .............................................................. 2-1
Unpacking and Setup ............................................................................... 2-1
Setting up Visara ...................................................................................... 2-1
Connecting the Cables ............................................................................. 2-2
Connecting to a Network ......................................................................... 2-3
Power Supply ........................................................................................... 2-3
Indicator Lights (LEDs) ........................................................................... 2-3
Chapter 3: Starting Visara the First Time ................................................ 3-1
Windows Setup Wizard ............................................................................ 3-1
Automatic Configuration ......................................................................... 3-1
DHCP ....................................................................................................... 3-2
DHCP Setup ...................................................................................... 3-2
Remote Configuration of Connections ..................................................... 3-2
Remote Configuration Setup ............................................................. 3-3
Automatic Software Update ..................................................................... 3-3
Firmware Update Setup ..................................................................... 3-4
Manual Configuration .............................................................................. 3-4
IP Configuration Information ............................................................ 3-4
IP Setup Screens ................................................................................ 3-5
Advanced Ethernet Settings .............................................................. 3-6
Other Terminal Properties Options .......................................................... 3-7
General .............................................................................................. 3-7
Input ................................................................................................... 3-8
Display ............................................................................................... 3-9
Dialup .............................................................................................. 3-10
Firmware .......................................................................................... 3-11
Admin .............................................................................................. 3-12
Security ............................................................................................ 3-13
Apps................................................................................................. 3-14
Hot Keys .......................................................................................... 3-15
Chapter 4: Terminal Connection Manager ............................................... 4-1
Navigating Through Open Sessions ......................................................... 4-1
Configured Connections .......................................................................... 4-2
Connection Control Buttons..................................................................... 4-2
iii707027-002
Chapter 5: HostConnect Connection Configuration ............................... 5-1
Connection Types ..................................................................................... 5-1
Configuring Host Connections................................................................. 5-2
New Connection ................................................................................ 5-2
Connection Name .............................................................................. 5-2
Connection Type ................................................................................ 5-2
Host Name / Address ......................................................................... 5-3
Terminal Type .................................................................................... 5-3
Timeout.............................................................................................. 5-4
Additional Connection Capabilities ......................................................... 5-5
Display Parameters, TN5250E .......................................................... 5-5
Printer Parameters, TN5250E ............................................................ 5-6
Display Parameters, TN3270 ............................................................. 5-7
Display Parameters, TN3270E .......................................................... 5-7
Printer Parameters, TN3270E ............................................................ 5-7
Chapter 6: HostConnect Terminal Emulation Session ............................ 6-1
Title Bar ................................................................................................... 6-1
Session Menu Bar .................................................................................... 6-1
Session ............................................................................................... 6-2
Edit .................................................................................................... 6-2
Macro................................................................................................. 6-3
Options .............................................................................................. 6-3
Connection......................................................................................... 6-6
Window ............................................................................................. 6-7
Help ................................................................................................... 6-7
Font Select ......................................................................................... 6-7
Display Area ............................................................................................ 6-8
Status Area ............................................................................................... 6-8
5250 Status Area ............................................................................... 6-8
3270 Status Area ............................................................................... 6-8
ASCII Status Area ............................................................................. 6-9
Chapter 7: Microsoft RDP Client .............................................................. 7-1
Introduction .............................................................................................. 7-1
Overview .................................................................................................. 7-1
Creating a New Connection ..................................................................... 7-1
Starting a Connection ............................................................................... 7-1
Chapter 8: Citrix ICA Client for Windows CE........................................ 8-1
Introduction .............................................................................................. 8-1
Overview .................................................................................................. 8-1
Creating a New Connection ..................................................................... 8-2
Creating a Network Connection ........................................................ 8-2
Connecting to a Citrix Server ................................................................... 8-4
To start a previously defined connection ........................................... 8-4
Editing Connection Properties ................................................................. 8-5
To edit an existing connection’s properties ....................................... 8-5
To specify an application to run after connecting to a Citrix server .. 8-6
iv 707027-002
To specify logon information ............................................................. 8-7
To specify the Window properties for a connection entry ................. 8-7
To set connection options .................................................................. 8-8
To configure Firewall Settings ........................................................... 8-9
To configure a SOCKS proxy server ................................................. 8-9
Configuring Alternate Address Translation....................................... 8-9
Global ICA Windows CE Client Settings .............................................. 8-10
To access the Global ICA Client Settings dialog box...................... 8-10
Default Hotkeys ............................................................................... 8-10
Preferences ...................................................................................... 8-12
Server Location................................................................................ 8-13
To set Business Recovery options for all connection entries ........... 8-14
Firewall Settings .............................................................................. 8-14
To configure a default SOCKS proxy server ................................... 8-14
Configuring Alternate Address Translation..................................... 8-15
Printing to a Local Printer ...................................................................... 8-15
To print to a local printer in WinFrame ........................................... 8-16
Appendix A: Remote Configuration ........................................ Appendix A-1
Remote Configuration Of Connections ................................... Appendix A-1
Remote Configuration Setup ............................................Appendix A-1
Server Setup for Remote Configuration ...........................Appendix A-1
Uploading Configuration Files .........................................Appendix A-2
Configuration and Upload, Step By Step ......................... Appendix A-3
Running Remote Configuration at startup ........................Appendix A-4
Appendix B: Firmware Update ................................................ Appendix B-1
Network Update of Application or Operating System ............ Appendix B-1
Firmware Update Setup .................................................... Appendix B-1
Server Setup for Firmware Update ................................... Appendix B-1
Running Firmware Update at startup ................................ Appendix B-2
Appendix C: Dialup .................................................................. Appendix C-1
Connecting the Visara to a RAS or ISP .................................. Appendix C-1
Dialing Rules .................................................................... Appendix C-1
RAS / ISP Phonebook ...................................................... Appendix C-2
Framing Protocol .............................................................. Appendix C-4
Authentication .................................................................. Appendix C-4
Modem / Port Setup .......................................................... Appendix C-4
v707027-002
vi 707027-002
FCC Compliance Statement
This equipment generates, uses and can radiate radio frequency energy
and may cause interference to radio communications. It has been tested
and found to comply with the limits for a Class B computing device
pursuant to Subpart J of Part 15 of FCC rules, which are designed to
provide reasonable protection against such interference when operated in
a commercial environment. Operation of this equipment in a residential
area is likely to cause interference in which case the user, at his own
expense, must take whatever measures may be required to correct the
interference.
Shielded cables must be used to ensure compliance with the Class A limits.
Preface
Preface
Warranty
The Visara system unit, the hardware, is warranted to be free from material
defects in components and workmanship for 12 months from the date of
shipment to the original customer. MTX will, at its option, repair or
replace the product if any such defect occurs according to the terms of
this limited warranty. MTX’ liability under this warranty shall be limited
to such repair or replacement. MTX does not warranty damage to or
dimming of Cathode Ray Tubes.
This warranty shall be invalid if, in the sole judgment of MTX, the
hardware or any hardware component has been subjected to misuse, abuse,
neglect, accident, acts of God, external electrical fault, power surges or
failure, damage in shipment or improper service or modification by anyone
other than a MTX authorized service center. This warranty shall also be
invalid if the serial number has been removed, defaced or altered in any
way. This limited warranty does not cover other manufacturers’ computer
hardware, components, accessories or expansion items unless authorized
by MTX. The sole and exclusive remedy, under this limited warranty,
shall be the repair or replacement of defective parts as provided above.
Preface-1707027-002
Preface
Under no circumstances shall MTX be liable, under any legal theory,
tort, contract or otherwise, in any way for damages, including but
not limited to, any loss or inaccuracy of data, business or profits, or
any other direct or indirect special, incidental, or consequential
damages arising from the use of this product. In no event will MTX
be liable for any damages in excess of the amount MTX received for
the purchase of the hardware product, even if MTX shall have been
informed of the possibility of such damages, or for any claim by any
other party. Some states do not allow the exclusion or limitation of
incidental or consequential damages. This exclusion may not apply.
There are no express warranties other than those on the face hereof and
described above. Except for the foregoing warranties, MTX does not
warrant the merchantability or fitness of a product for a particular purpose
of the products or performance or non-infringement thereof, and does not
make any warranty, express or implied, with respect to the products or
anything else. MTX has not authorized anyone to make any representation
or warranty other than as provided above. states do not allow limitations
on how long an implied warranty lasts. The above limitation may not
apply. This warranty gives you specific legal rights and you may have
others rights that vary from state to state.
Repairs
MTX will repair or replace any non-obsolete hardware. If under warranty
as described herein, such repair or replacement will be provided according
to the terms of the warranty. If the hardware is not under warranty, the
hardware will be repaired or replaced at the then current labor and material
rates. Hardware in need of repair is to be returned, freight and insurance
prepaid, to MTX factory or service depot. A Return Merchandise
Authorization (RMA) number is required for all returns. MTX will not
be responsible for any merchandise lost or damaged in transit. To obtain
an RMA number, contact MTX Customer Service with the following
information:
• The model and serial number of the item to be repaired
• Purchase date and source
• Description of problem
Pack the item to be returned in the original pacakging if available or
packaging of sufficient quality to prevent damage in shipment. The RMA
number must be clearly displayed on the outside of the package.
The procedure for obtaining service may vary outside the Continental
United States. Contact MTX for further information.
Preface-2 707027-002
Chapter 1: Overview
Chapter 1. Overview
The Visara Windows-based Terminal embodies the computing capabilities
of both fixed function terminals and PCs and provides:
• access to DOS and Windows applications
• access to mini, midrange and mainframe host computers
• full utilization of PC and Host network-accessible peripheral devices
The Visara Windows-based Terminal is a full-function and powerful
desktop device appropriate for all environments.
Advances in network computing enable a Windows-based Terminal device
to operate as if application programs are running locally. Powerful, highspeed processors and file servers can simultaneously service many
desktops. As new capabilities are added to the server, e.g. CPU power,
disk storage, etc., each and every desktop device benefits. This provides
a highly effective model for maintenance and operation as administrative
services are centrally managed and controlled. And, as a client of powerful
servers and hosts, Windows-based Terminals help to minimize desktop
device obsolescence.
PC and Host Networks
Visara can access Windows application servers and host computers over
either Windows or Netware networks…over local or wide-area
networks…to run Windows 3.X, 95/98 and NT applications. HostConnect,
a Telnet terminal emulation program permanently stored in Visara, enables
server-independent access by a Visara Windows-based Terminal to host
data and programs.
Enterprise Networking
Enterprise networks typically require user access to multi-host
environments which can consist of mainframe and midrange as well as
microprocessor-based servers. The Visara provides simultaneous terminal
emulation capabilities for network connection to most host environments
including IBM S/390, AS/400, RS/6000 as well as HP, DEC and other
ASCII hosts.
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Chapter 1: Overview
1-2 707027-002
Chapter 2: Unpacking the Visara
Chapter 2: Unpacking the Visara
Unpacking and Setup
The Visara Windows-based Terminal is shipped in a single carton and
contains the following components:
• System unit
• System unit stand
• Keyboard
• Mouse
• User Manual
If you purchased the optional monitor, it is shipped in a separate carton.
Save the cartons and packing material in the event you need to subsequently
store or ship the unit.
Setting up Visara
Clear the work area where you will set up the Visara Windows-based
Terminal. The system unit may be positioned horizontally on a flat surface
or vertically using the system unit stands. The stands are designed to slip
over the side of the system unit. Ensure there is sufficient clearance
(minimally 3” / 76mm) behind the unit for the cables and connectors.
The system unit is designed to support monitors up to 15 inches or a
maximum weight of 30 pounds. Do not place objects weighing in excess
of 30 pounds on the system unit. Take care not to block the ventilation
areas on the system unit. Position the monitor, keyboard and mouse in a
comfortable ergonomic position.
707027-002
2-1
Chapter 2: Unpacking the Visara
Connecting the Cables
Refer to the diagram of the back panel. The icons above the connectors
designate their function.
POWER 100-240 VAC input at 47-63Hz
CRT VGA monitor connector
L-OUT Audio output jack
L-IN Audio input jack (not supported)
MIC Microphone input (not supported)
COM 1 Serial port 1
USB Universal serial bus connector (not supported)
PARALLEL Parallel printer port
LAN Ethernet connector 10/100
KB Keyboard connector
MSE Mouse connector
Before connecting power to the system unit, confirm that the power switch
on the front is in the off (out) position. Connect the power cord to the
Visara system unit before plugging the power cord into an electrical outlet.
Before plugging the monitor into an electrical outlet, connect the video
cable from the monitor to the Visara system unit.
Next, connect the keyboard and mouse to the system unit. Be careful that
you plug each into the correct connector since they both use the same
type of connector.
2-2 707027-002
Connecting to a Network
The Visara is designed to connect to twisted-pair Ethernet networks
(10BaseT or 100BaseT). The RJ45 connector on the rear panel is used
for this connection. Make your network connection by plugging the RJ45
connector of a category 5 cable (not included), into the RJ45 connector of
the system unit.
Power Supply
The Visara Windows-based Terminal has an internal power supply that
supports AC input voltages within the range of 100-240 VAC and a
frequency range of 47-63Hz. The input connector supports standard
appliance power cords and one is typically supplied to match the local
power receptacle.
Indicator Lights (LEDs)
Chapter 2: Unpacking the Visara
There are three lights on the front of the Visara system unit. One is not
used.
• Power
The indicator light marked with a “sun” symbol is the power indicator
and will be green when the unit is on. If the switch is in the on position
and the green light is not lit, check the power cord connections.
• Ethernet
The light marked by a running man indicates network activity. This
light will be yellow or flash yellow when the Visara detects Ethernet
network activity. If this indicator does not light check your cable and
network connections.
707027-002
2-3
Chapter 2: Unpacking the Visara
2-4 707027-002
Chapter 3: Starting Visara the
Windows Setup Wizard
The first time the Visara is run the user will be presented with the WindowsBased Terminal setup wizard. The setup wizard welcome screen shows
the product ID at this screen, click Next to continue the setup function.
The setup wizard will then present the Microsoft Windows CE license
agreement. You should read this agreement and click Accept to continue
the setup process.
Depending on your use of DHCP, the setup wizard will present a screen
asking if you wish to use the DHCP settings or to configure a manual
DHCP address. If your settings are provided by a DHCP server, select
DHCP and Next to continue. If you will be providing manual settings for
the IP address or other settings see the section on Manual configuration
below. Once the appropriate information is supplied click finish on the
final screen to exit the Setup Wizard. If the Restart Message is displayed
select Ye s at the prompt to restart your Visara using the new settings.
Chapter 3: Starting Visara the First Time
First Time
Automatic Configuration
The Visara can be configured automatically through the use of a ftp server
on the network and the Visara Remote Configuration Utility. Or, these
functions can be bypassed and the Visara configured manually. Using a
DHCP server will allow use of the Visara without configuring the network
parameters such as an IP address or Gateway address. The Remote
Configuration Utility is used to configure the connections to other network
servers such as telnet terminal emulations. The Visara comes preconfigured to use DHCP and Remote Configuration to allow fully
automatic installation without operator intervention. The steps for
automatic and manual configuration are covered below:
3-1707027-002
Chapter 3: Starting Visara the First Time
DHCP
Dynamic Host Configuration Protocol (DHCP) provides a means of
automatic configuration of the Visara network parameters such as the IP
address and gateway address. The use of DHCP requires the configuration
of a DHCP server to provide this information to the Visara at boot time.
Your Network Administrator must perform the configuration of the DHCP
server.
DHCP Setup
The Visara is factory configured to use DHCP. In order for this feature to
operate correctly an active DHCP server must exist on the network and at
least one available IP address must be accessible from the DHCP server.
To insure that DHCP remains active select DHCP in the Setup Wizard.
At boot time the Visara will broadcast a message to the DHCP server
requesting network configuration information. If the Visara receives a
valid network configuration from the DHCP server it will use this
information to configure its TCP/IP settings and become an active node
on the Ethernet network. DHCP can be disabled to allow using assigned
TCP/IP settings provided by your Network Administrator. To disable
DHCP in the Setup Wizard select “No, I will enter static IP information”
or from the Main Menu do the following:
• From the Visara Main Menu hit F2 on the keyboard to access the
Terminal Properties screen. Select the Network tab and the Network
properties window will open.
• Select the radio button to specify an IP address and enter the appropriate
IP address information. The Network tab also provides access to
advanced network settings for DNS and Wins. Check with your
network administrator for the appropriate settings.
For fixed IP addresses and other manual configurations see the section
titled Manual Configuration in this User Guide.
Remote Configuration of Connections
Remote Configuration allows the Visara to handle Account/User Based
connection configurations. Connection configurations determine what
servers the user accesses and contains terminal emulation information
including Telnet emulation type. Remote Configuration allows the
Network Administrator to establish Account/User Based connection
configurations that are then downloaded to other Visara units on the
network. Configurations can be setup on a user or department basis as
desired. The configurations are stored on a central server and are
downloaded to the Visara based on the Account name used at Visara boot
time. If your Network Administrator has setup the server to support
Remote Configurations he will provide you with an account name to use
when starting the Visara.
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Remote Configuration can be bypassed by clicking Cancel on the startup
window or it can be disabled. When Remote Configuration is bypassed
or disabled the Visara will then use internally stored connection
configurations.
Remote Configuration Setup
The Visara is factory configured with Remote Configuration enabled. In
order for this feature to operate correctly a configuration must have been
previously saved to the appropriate server and the server must be
configured to support FTP (a standard file transfer protocol). This setup
is performed by your Network Administrator who will provide you with
an account name for use when starting the Visara. Enter this account
name into the Remote Configuration startup window at boot time and
click the Start button.
The Remote Configuration function can be bypassed by clicking the
Cancel button on the Remote Configuration startup window or by pressing
the Esc key on the keyboard. Remote Configuration can be enabled,
disabled or reconfigured from the Admin page of the Terminal Properties
window as follows:
Chapter 3: Starting Visara the First Time
• From the Visara Main Menu hit the F2 key to access the Terminal
Properties window.
• Select the Admin tab.
• To enable, check the box titled “Update Configuration at power up”.
• If your adminstrator has provided information for configuring a FTP
server, enter that information in the appropriate fields.
• Click on the Apply button to save the settings or the OK button to save
and exit.
For setup information on other Remote Configuration functions, or for
using Remote Configuration without DHCP, see Appendix A.
Automatic Software Update
The Visara has the ability to update the operating system and applications
over the network. This Firmware Update feature can be set to check for
updates automatically at every boot time or this function can be run
manually when desired.
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Chapter 3: Starting Visara the First Time
Firmware Update Setup
The Visara is factory configured with Firmware Update disabled. In order
for this feature to operate a server must be configured to support ftp (a
standard file transfer protocol) and the update files must be loaded on the
ftp server. This setup is performed by your Network Administrator.
• To configure the Visara for Automatic Firmware Update:
• From the Visara Main Menu hit the F2 key to access the Terminal
Properties window.
• Select the Firmware tab.
• To enable, check the box titled “Check for new firmware at power
up”.
• To prompt the user before updating check the box titled “Prompt
before downloading new firmware”.
• If your adminstrator has provided information for configuring a FTP
server, enter that information in the appropriate fields.
• The “Check for new firmware now” button can be used to confirm
configuration settings or to check the server for updates. To avoid
software conflicts, the Visara only allows actual updates at startup.
• Click on the Apply button to save the settings or the OK button to save
and exit.
Further information on Firmware Update is provided in Appendix B.
Manual Configuration
The first time you start your Visara Windows Terminal, you’ll need to
enter some basic configuration information. This information is used to
identify your Visara to the other computers on the network and visa versa.
The configuration information is used each subsequent time you start
Visara. Your network administrator will be able to provide this information.
IP Configuration Information
To facilitate this process, collect the following information about your
Visara Windows Terminal and network so it will be readily available during
configuration. You may not need information for every item.
Visara IP Address ___.___.___.___
Subnet Mask ___.___.___.___
Default Gateway ___.___.___.___
Primary DNS ___.___.___.___
Secondary DNS ___.___.___.___
Primary WINS ___.___.___.___
Secondary WINS ___.___.___.___
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Chapter 3: Starting Visara the First Time
Collect the following information about each host computer you will use:
IP Address ___.___.___.___
Terminal type to emulate ______________
Collect the following information about your Citrix WinFrame or MetaFrame PC
applications server:
Server Name ______________ or IP Address___.___.___.___
With this information at hand, you are now ready to begin configuring your Visara.
IP Setup Screens
After you have connected the cables and the power supply, turn on the
unit by pressing the power button to the ON position (Depressed). If this
is the first time the Visara is turned on you will see the Visara Setup
Wizard after the completion of the boot process. By proceeding through
the steps in the Setup Wizard you will reach the screen titled IP address.
If the Visara was configured previously the Remote Configuration Utility
window will appear. To disable this window for future boot operations on
a manually configured Visara, deselect the check box for Enable AutoDownload of Configuration at Startup and click on the Apply button.
Click on the Cancel button and the Visara Main Menu window will display
shortly. At the main menu press the F2 key to access the Terminal
Properties Window. Select the Network tab to access the IP address
settings.
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Chapter 3: Starting Visara the First Time
Advanced Ethernet Settings
The Maximum Transmission Unit (MTU) setting specifies the maximum
size of a frame that can be transmitted by TCP/IP over Ethernet. The
default is Normal (1514 Bytes). The Reduced setting (576 Bytes) would
be used if a host or router on the WAN required the lower setting
(example: x.25)
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Other Terminal Properties Options
There are nine other Terminal Properties tabs in the Terminal Properties
menu:
General
Input
Display
Dialup
Firmware
Admin
Security
Apps
Hot Keys
Chapter 3: Starting Visara the First Time
General
This tab provides access to copyright and product ID information. The
tab also includes a check box that allows resetting the Visara to factory
default settings. The Factory Default button will clear the registry and
will run the Setup Wizard at the next startup.
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Chapter 3: Starting Visara the First Time
Input
Clicking on the Input tab provides access to keyboard settings as described
below:
• Keyboard Locale
In the upper section of this window is a drop down box used to identify
the keyboard attached to your Visara. Select the appropriate language
setting for your keyboard.
• Character Repeat
Use these settings to adjust the keyboard to best suit your typing style.
To adjust these settings, drag the sliders to the new settings.
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