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One Talk T49G
User Manual
36 pgs6.15 Mb0

Verizon One Talk T49G User Manual

One Talk T49G IP desk phone
onetalk.com
User guide
Contents
Initial setup ............................................................................................................................................................................................... 5
Wired Ethernet connection .............................................................................................................................................................5
Wireless Ethernet connection ........................................................................................................................................................5
View E911 address. ...............................................................................................................................................................................5
Getting to know your desk phone .......................................................................................................................................................6
Hardware components .......................................................................................................................................................................6
Navigating the touch screen ...................................................................................................................................................................7
Gestures ....................................................................................................................................................................................................8
Control and notification center ......................................................................................................................................................8
LED light status ......................................................................................................................................................................................8
Indicators and notifications on touch screen ..........................................................................................................................8
Customize your desk phone. ..................................................................................................................................................................9
Basic settings ..........................................................................................................................................................................................9
Language preferences .......................................................................................................................................................................9
Time and date .........................................................................................................................................................................................9
Display settings ....................................................................................................................................................................................10
Backlight ..................................................................................................................................................................................................10
Wallpaper .................................................................................................................................................................................................11
Screen saver mode ............................................................................................................................................................................. 11
Sound settings ......................................................................................................................................................................................12
Call volume ............................................................................................................................................................................................. 12
Ringer volume ....................................................................................................................................................................................... 12
Bluetooth headset setup ................................................................................................................................................................. 12
Wi-Fi connectivity................................................................................................................................................................................13
Camera settings ..................................................................................................................................................................................13
Video settings ....................................................................................................................................................................................... 14
HDMI connection ................................................................................................................................................................................14
Line keys ..................................................................................................................................................................................................14
Voice Mail setup ...................................................................................................................................................................................15
Make and receive calls. .................................................................................................................................................................... 15
Control video during a call. ............................................................................................................................................................. 16
Manage multiple lines. ......................................................................................................................................................................16
Ignore a call. ........................................................................................................................................................................................... 16
End a call. ................................................................................................................................................................................................ 16
Hold a call. .............................................................................................................................................................................................. 16
Mute/unmute. ........................................................................................................................................................................................16
Redial. .......................................................................................................................................................................................................16
User guide
2
Advanced call features ............................................................................................................................................................................16
One Talk feature access codes ...................................................................................................................................................16
Block a call. ............................................................................................................................................................................................ 17
Bridge Line ............................................................................................................................................................................................. 18
Busy Lamp Field .................................................................................................................................................................................. 18
Call Barge ...............................................................................................................................................................................................18
Call Forwarding .................................................................................................................................................................................... 18
Call Move ................................................................................................................................................................................................. 19
Call Park and Retrieve ......................................................................................................................................................................19
Caller Line ID Block ............................................................................................................................................................................ 19
Conference Calling ............................................................................................................................................................................20
Do Not Disturb .....................................................................................................................................................................................20
Intercom ................................................................................................................................................................................................... 21
Remote Group Pickup .......................................................................................................................................................................21
Transferring calls .................................................................................................................................................................................21
Call History ..................................................................................................................................................................................................... 22
Contact management .............................................................................................................................................................................. 23
Local Directory .................................................................................................................................................................................... 23
Groups ..................................................................................................................................................................................................... 25
Group settings .....................................................................................................................................................................................26
Voice Mail ........................................................................................................................................................................................................ 27
System status, troubleshooting and other settings ............................................................................................................... 28
Check phone status. ......................................................................................................................................................................... 28
Reboot phone or reset it to factory settings. ....................................................................................................................... 28
Specifications ..............................................................................................................................................................................................30
Features ...........................................................................................................................................................................................................30
Accessibility .........................................................................................................................................................................................30
Bluetooth ...............................................................................................................................................................................................30
Display and input ................................................................................................................................................................................30
Music and audio ..................................................................................................................................................................................30
Pictures and video .............................................................................................................................................................................30
Technology ............................................................................................................................................................................................30
Applications and software ............................................................................................................................................................30
Camera ...................................................................................................................................................................................................30
Form factor .............................................................................................................................................................................................31
Network ...................................................................................................................................................................................................31
Product ..................................................................................................................................................................................................... 31
Accessibility features ............................................................................................................................................................................... 31
For hearing-impaired users ............................................................................................................................................................31
For vision-impaired and blind users ...........................................................................................................................................31
For mobility-impaired users ............................................................................................................................................................ 31
User guide
3
Compatible accessories ........................................................................................................................................................................ 32
Important customer information.......................................................................................................................................................32
WEEE warning ..................................................................................................................................................................................... 32
Customer feedback .......................................................................................................................................................................... 32
GNU GPL information ......................................................................................................................................................................32
Warranty ................................................................................................................................................................................................. 33
Important 911 emergency response information ................................................................................................................33
Declaration of conformity ..............................................................................................................................................................33
CE mark warning ................................................................................................................................................................................ 33
Part 15 FCC Rules ..............................................................................................................................................................................33
Class B digital device or peripheral...........................................................................................................................................33
Important safety precautions .......................................................................................................................................................34
Danger—electric shock and fire .................................................................................................................................................34
Learn more: .................................................................................................................................................................................................... 34
T49 desk phone navigation guide (soft key menu A) ....................................................................................................... 35
T49 desk phone navigation guide (soft key menu B) .......................................................................................................36
User guide
4
User guide
Welcome
The T49G IP desk phone is an elegant solution for managers and teleworkers who need all the business features of One TalkSM from Verizon combined with integrated HD video and audio communications. Its intuitive design enables video calling at the touch of a button, while the large, high-resolution touch screen and advanced data transmission capabilities will make you feel like you’re meeting face to face.
The T49G features integrated 802.11 a/b/g/n Wi-Fi and Bluetooth® 4.0 connectivity, 24 programmable line keys, a centralized notification hub and an advanced control center for fast access to your most popular features.
Most importantly, the T49G with One Talk seamlessly complements your mobile devices. So, wherever you are— at your desk or on the move—you never have to miss a call.
Initial setup
If your T49G desk phone is not already connected and set up for using the One Talk service, please verify the following with your system administrator before proceeding:
1. You have a One Talk number
2. Your user information has been updated in the One Talk Admin Portal with your 911 address and email address
3. Your phone number has been included in any business group features
4. The preferred options for broadband and power connections
Connect to broadband and power.
Connect the AC power as shown below.
Note: Your T49G desk phone should be used with the original
Yeal i n k® power adaptor (12V/sA) only. The use of a third-party power adaptor may cause damage to the phone.
Wired Ethernet connection
Attach Ethernet cable to the internet port on the back of the phone (see photo above).
Wireless Ethernet connection
As an alternative, you may connect to the network using your local Wi-Fi broadband connection. For setup instructions, please refer to Wi-Fi connectivity in the “Basic settings” section of this user guide.
View E911 address.
Emergency 911 (E911) is a location technology that enables emergency responders to know the geographical location of a caller who has dialed 911.
5
Getting to know your desk phone
Hardware components
User guide
Item
1 Camera
2 Power indicator LED
3 Touch screen
4 Message key
5 Headset key
6 Mute key
7 Video key
8 Transfer key
9 Volume key
Item
10 Speakerphone key
11 Redial key
12 Hold key
13 Keypad
14 Speaker
15 Shutter switch
16 Camera indicator LED
17 Camera lens
18 HDMI port
19 USB 2.0 port
15
16
17
1
2
3
14
13
18
4
5
6
7
8
9
10
11
12
19
6
Navigating the touch screen
The Idle screen is the primary screen for accessing all other menus and features of the T49G touch screen. The phone will automatically return to this screen after 60 seconds of inactivity.
To navigate and interact with the touch screen, you can:
• Tap menu items, icons, key labels and fields on the screen
• Press keys on the phone keypad
User guide
Main window
Status Bar
Line key labels
Feature settings
• Call Forward
• Anonymous Call Rejection
• Forward to Voicemail
• Device logs
Call History
• All calls
• Missed calls
• Placed calls
• Received calls
• Forwarded calls
Local Directory
• All contacts
• Groups
• Blacklist
Do Not Disturb
Line key labels
911 address
Toggle to additional line keys
Main menu
• Basic settings
• Advanced settings
• Status
• Director y
• History
• Message
7
User guide
Gestures
Use the following additional gestures for navigating the touch screen:
Gesture Action
Tap
Swipe or scroll
To select, touch the item on the screen and lift your finger.
To scroll up or down, touch the screen and drag your finger up or down, then lift your finger.
Control and notification center
The control and notification center provides quick access to common features and important notifications.
To access the control center, swipe down from the top of the screen:
2
2
3
3
1
1
Tap or swipe from the bottom to hide this screen.
LED light status
Power indicator LED
LED status What it means
Solid red The phone is initializing.
Fast flashing red The phone is ringing or downloading configuration files.
Slow flashing red You have received a new Voice Mail message.
O The phone is not in use or is powered o.
Line key LED (configured as a phone line)
LED status What it means
Solid green The line is busy.
Fast flashing green Receiving incoming call on that line.
Slow flashing green The line was placed on hold from this device.
Slow flashing red The line was placed on hold from another device.
Solid red The line is in use on another device.
Name Description
1 Status bar
2 Control center
Notification
3
center
Displays icons to indicate the status of certain features, such as whether Call Forwarding is enabled.
Tap icons to enable or disable commonly used features, or scroll to adjust screen brightness.
View missed or forwarded calls, and access Voice Mail.
O The line is inactive.
Indicators and notifications on touch screen
Icon What it means
Call Forwarding is enabled.
Do Not Disturb (DND) is enabled.
Missed call.
Wi-Fi is enabled.
New Voice Mail message.
8
User guide
Customize your desk phone.
Basic settings
Setup and preference options for the following can be found in the Basic Settings screen:
• Language preferences
• Time and date
• Display settings
• Ringtone and key tone sound settings
• Bluetooth headset setup
• Wi-Fi connectivity
• Camera settings
• HDMI connection to external monitor
Language preferences
The default language of the phone’s user interface is English.
To change the language of the phone interface:
1. From Basic Settings, tap Language and select your desired language
2. Tap Save
Time and date
Time and date are displayed in the middle of the status bar. You can configure your time zone to synchronize with the address that your system administrator used when setting up One Talk for your location. You can also set your preferred format for displaying time and date in the Time & Date Settings screen.
Drag and scroll to view all.
To access Basic Settings:
1. Tap Menu to open the Menu screen
2. Tap Basic to open the Basic Settings screen
To configure time zone to synchronize with 911 address:
• From Basic settings, tap Time & Date
• Tap General
• Tap Ty p e
• Tap SNTP as your preferred option, then tap Save
9
To set time and date format preferences:
1. From Basic Settings, tap Time & Date, then tap Time & Date Format
2. Tap the Date Format field and select your preferred format in the pop-up dialog box
3. Tap the Time Format field, select 12- or 24-hour format and tap Save
User guide
Backlight
There are two options for setting backlight preferences:
• Active Backlight Intensity—sets the brightness of the touch screen when the phone is active. Brightness levels go from 1 to 10, with 10 being the brightest setting
• Inactive Backlight Intensity—enables low-light mode when the phone is inactive for a designated period. You can configure the amount of time the phone must be inactive before switching to low-light mode. You can also turn o the backlight completely when inactive
Display settings
There are three options for personalizing the display settings of your T49G IP desk phone. Tap Menu > Basic > Display to navigate to the Display Settings screen.
Backlight
Set the brightness of your touch-screen display.
Wallpaper
Personalize the background color of your touch screen.
Screen saver mode
Configure your screen to automatically dim or display time and date after the phone has been inactive for a predetermined amount of time. You can stop the screen saver and return to the idle screen at any time by touching the screen or pressing any key on the phone.
To configure backlight settings:
1. From Display Settings, tap Backlight
2. Drag the Active Backlight Intensity slider to your preferred
screen brightness
3. Tap the Inactive Backlight Intensity field to open the
options dialog box
4. Tap to select the desired value
5. Tap the Backlight Time field
6. Tap to select the amount of time your phone must
be inactive before switching to inactive mode. Tap Save to accept the changes
10
User guide
Wallpaper
To view and select wallpaper options:
1. Tap Wallpaper on the Display settings screen
2. Tap the Wallpaper field to view options
3. Tap to select desired wallpaper
4. Tap Save
Screen saver mode
To configure your screen saver:
1. Tap Screen Saver Mode on the Display settings screen
2. Tap the Screen Saver Mode field to view options
3. Tap to select either Screen Dimmer or Time & Date option
4. Tap Save
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