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One Talk T46G
User Manual
30 pgs2.54 Mb0

Verizon One Talk T46G, One Talk T46GW User Manual

T46G and T46GW IP desk phon e user guide
One Talk T46G and T46GW IP desk phone user guide
www.onetalk.com
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On e Ta lk—T46G and T46GW desk phone use r guide 2
Welcome ...................................................................................................................................................................................................................................4
Initial setup ............................................................................................................................................................................................................................ 4
Connect to broadband and power. .....................................................................................................................................................................4
Wi-Fi connectivity (optional) .................................................................................................................................................................................... 4
Startup and initialization .............................................................................................................................................................................................. 4
View E911 address. ......................................................................................................................................................................................................... 4
Getting to know your desk phone ................................................................................................................................................................ 5
Hardware components ................................................................................................................................................................................................5
Navigating the display ................................................................................................................................................................................................... 6
LED light status ...................................................................................................................................................................................................................7
Indicators and notifications on LCD display .................................................................................................................................................7
Customize your desk phone. ............................................................................................................................................................................. 8
Basic settings ......................................................................................................................................................................................................................8
Language preferences ................................................................................................................................................................................................. 8
Time, date and time zone settings ...................................................................................................................................................................... 8
Display settings ..................................................................................................................................................................................................................9
Backlight .................................................................................................................................................................................................................................. 9
Sound settings ..................................................................................................................................................................................................................10
Bluetooth headset setup ............................................................................................................................................................................................ 11
Line keys ............................................................................................................................................................................................................................... 12
Voice Mail setup .............................................................................................................................................................................................................. 13
Basic call features ...................................................................................................................................................................................................... 13
Make and receive calls............................................................................................................................................................................................... 13
Manage multiple lines. ................................................................................................................................................................................................ 13
Ignore a call. ....................................................................................................................................................................................................................... 13
End a call. ............................................................................................................................................................................................................................. 13
Hold a call. ............................................................................................................................................................................................................................ 13
Mute/unmute. .................................................................................................................................................................................................................... 13
Redial. ...................................................................................................................................................................................................................................... 13
Advanced call features ........................................................................................................................................................................................... 14
One Talk feature access codes .......................................................................................................................................................................... 14
Block a call. ......................................................................................................................................................................................................................... 14
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On e Ta lk—T46G and T46GW desk phone use r guide 3
Bridge Line .......................................................................................................................................................................................................................... 15
Call Barge ............................................................................................................................................................................................................................. 15
Call Forwarding ................................................................................................................................................................................................................ 16
Call Move .............................................................................................................................................................................................................................. 16
Caller Line ID Block ...................................................................................................................................................................................................... 16
Conference Calling ........................................................................................................................................................................................................17
Do Not Disturb ...................................................................................................................................................................................................................17
Remote Group Pickup ..................................................................................................................................................................................................17
Call History ...........................................................................................................................................................................................................................18
Contact management ..............................................................................................................................................................................................18
Local Directory .................................................................................................................................................................................................................18
Groups .................................................................................................................................................................................................................................... 21
System status, troubleshooting and
other settings ................................................................................................................................................................................................................... 22
Check phone status. ................................................................................................................................................................................................... 22
Reboot phone or reset it to factory settings. ........................................................................................................................................... 23
Specifications ...................................................................................................................................................................................................................24
Features ..................................................................................................................................................................................................................................24
Accessibility features ..................................................................................................................................................................................................25
Compatible accessories ...................................................................................................................................................................................... 26
Important customer information ................................................................................................................................................................27
WEEE warning ..................................................................................................................................................................................................................27
Customer feedback ......................................................................................................................................................................................................27
GNU GPL information .................................................................................................................................................................................................27
Copyright ..............................................................................................................................................................................................................................27
Warranty ................................................................................................................................................................................................................................27
Important 911 emergency response information ....................................................................................................................................27
Declaration of conformity ....................................................................................................................................................................................... 28
Important safety precautions ............................................................................................................................................................................... 28
Danger–electric shock and fire .......................................................................................................................................................................... 28
T46 desk phone navigation guide ............................................................................................................................................................. 29
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4On e Ta lk—T46G and T46GW desk phone use r guide
Startup and initialization
When your One Talk phone is connected to the network and powered on, it will automatically start the initialization p rocess. The phone will attempt to contact a Dynamic Host Configuratio n Protocol (DHCP) server in your network to obtain valid IPv4 network settings by default. After connecting, the power light will sta rt as a steady red light, then blink and turn o when initialization is complete.
After startup, an d confirming the 911 address , the phone will be ready for use.
View E911 address.
Emergency 911 (E911) is a location technology that enables emergency responders to know the geographical location of a caller dialing 911.
To view your 911 address, press the 911 Address line key to the right of the LCD screen.
Welcome
The Verizon T46G and T46GW IP desk phones are stationary Voice -over-IP (VoIP) business phones that support One Talk
SM
from Verizon features with up to 22 programmable line buttons. They come with a 4.3-inch color display and 10 multipurpose line key buttons. The T46G supports optional Wi-Fi for wireless connection and Bluetooth® for hands-free calling. The T46GW ships with the Wi-Fi adapter included .
Most importantly, both models support the Verizon One Talk service. So, wherever you are—at your desk or on the move—you never have to miss a call.
Initial setup
If your T46G desk phone is not already connected and set up for using the Verizon One Talk service, please verify the following with your system administrator before proceeding:
1. You have a One Talk number.
2. Your user information has been updated in the One
Talk Admin portal with your 911 address and email address.
3. Your phone number has been included in any
business group features.
4. Preferred options for broadband and power
connections.
Connect to broadband and power.
Power
You have two options for broadband and power connections. Your system administrator will advise you on which one to use.
Network
Connect the included standard Ethernet cable (or other standard Ethernet cable) between the internet port on the phone and the port on the wall or on your Power over Ethernet (PoE)-capable switch/hub device.
Wi-Fi connectivity (optional)
As an alternative to wired Ethernet connection, the T46G desk phone can also connect to the network wirelessly with the optional WF40 Wi- Fi USB dongle. The T46GW ships with a Wi-Fi adapter already installed.
For setup instructions, please refer to Wi-Fi
connectivity in the “Basic settings” section of this
user guide.
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5On e Ta lk—T46G and T46GW desk phone use r guide
Getting to know your desk phone
Hardware components
3
2
7
1
4
8
Item Description
1 LCD screen Main display
2
Power indicator LED
Indicates phone power and status:
• Fast flash—incoming call
• Slow flash—new Voice Mail message
3 Line keys
Configurable keys enable you to:
• Select a phone line to place a call.
• Speed dial a favorite contact.
• Answer incoming calls.
• Monitor a shared line.
4
Headset key
Enable/disable headset mode and indicates status.
Mute key
Mute/unmute microphone and indicates status.
5
Message key Access Voice Mail system and messages.
Hold key Place and resume calls on hold.
Redial key Redial last or previously dialed numbers.
Transfer key Transfer a call to another party.
6
Speakerphone key
Enable/disable speakerphone and indicates status.
7 Volume key Adjust call and ringer volume.
8
Keypad
Alphanumeric interface for dialing numbers or entering information
9
Control pad
Allows you to scroll through the displayed information
Confirms actions or answers incoming calls
Cancels actions or rejects incoming calls
10 Feature keys
Context-sensitive keys to navigate and take action depending upon the screen you are on
11 Speaker Provides hands-free speakerphone audio output
12 Hookswitch tab
Secures the handset in the cradle when phone is mounted vertically
13 Hookswitch
Connects/disconnects phone line when handset is removed/replaced in the handset cradle
5
10
3
6
11
9
12
13
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6On e Ta lk—T46G and T46GW desk phone use r guide
Navigating the display
The Idle screen is the primar y screen for accessing all other menus and features on the T46G LCD display. The phone will automatically return to this screen after 60 seconds of inactivity.
Main window Status bar
Line key labels
Line key labels
911 address
Do Not Disturb
Toggle between pages
Main menu
• Basic settings
• Advanced settings
• Status
• Direc tory
• Histor y
• Message
Local Directory
• All contacts
• Groups
• Blacklist
Call History
• All calls
• Missed calls
• Placed calls
• Received calls
• Forwarded calls
Feature settings
• Call Forward
• Anonymous Call Rejection
• Forward to Voic e Mail
• Start Lo g Capture
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7On e Ta lk—T46G and T46GW desk phone use r guide
Indicators and notifications on LCD display
Icon What it means
Call Forward enabled; receiving incoming call on that line
Do Not Disturb (DND) is enabled.
Missed call
Wi-Fi enabled
New Voice Mail message
LED light status
Power indicator LED
LED status indicator
What it means
Solid red The phone is initializing.
Fast flashing red
The phone is ringing or downloading configuration files.
Slow flashing red
You have received a new Voice Mail message.
Off
The phone is not in use or powered off.
Line key LED (configured as a phone lin e)
LED status indicator
What it means
Solid green The line is busy.
Fast flashing green Receiving incoming call on that line
Slow flashing green
Line placed on hold from this device
Slow flashing red
Line placed on hold from another device
Solid red Line in use on another device
Off The line is inactive.
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8On e Ta lk—T46G and T46GW desk phone use r guide
Customize your desk phone.
Basic settings
Setup and preference options for the following can be found in the Basic settings screen:
• Language preferences
• Time and date
• Display settings
• Ringtone and key tone sound settings
• Bluetooth h eadset setup
• Wi-Fi connectivity
To access Basic settings:
1. Press the Menu soft key while the phone is idle.
2. Use the
arrow keys to navigate to Basic
settings and press
to select.
Language preferences
The default language of the phone’s user interface is English.
To change language of phone user interface:
1. Press the Menu soft key while the phone is idle.
2. Use the
arrow keys to navigate to Basic
settings and press
to select.
3. From Basic settings, scroll
to Language and
press
to select.
4. Scroll
to your preferred language and press
to select.
Time, date and time zone settings
Time and date are displayed in the mid dle of the status bar. You can configure your time zone to synchronize with the address that your system administrator used when setting up One Talk for your location. You can also set your preferred format for displaying time and date in the Time & Date settings screen.
Configure time zone to synchronize with 911 address:
1. Press the Menu soft key while the phone is idle.
2. Use the
arrow keys to navigate to Basic
settings and press
to select.
3. From Basic settings, scroll
to Time & Date and
press
to select.
4. Press
to select General.
5. Scroll
to SNTP settings and select .
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9On e Ta lk—T46G and T46GW desk phone use r guide
Set time and date format preferences:
1. Press the Menu soft key while the phone is idle.
2. Use the
arrow keys to navigate to Basic
settings and press
to select.
3. From Basic settings, scroll
to Time & Date and
press
to select.
4. Scroll
to select your preferred date and time formats and press the Save soft key to accept the changes.
Display settings
There are four options for personalizing the LCD display of your T46G desk phone. Select Menu > Basic > Display to navigate to the Display settings screen.
• Backlight . Set the brightness of your LCD display.
• Contrast. Personalize the sharpness of your LCD screen.
• Wallpaper. Change the background color of your LCD screen.
• Screen saver mode. Configure your screen to automatically dim or display time and date after the phone has been inactive for a predetermined amount of time. You can stop the screen saver and return to the idle screen at any time pressing any key on the phone.
Backlight
There are two options for setting backlight preferences:
Backlight Active Level – sets the brightness of the LCD screen when the phone is active. Brightness levels go from 1 to 10, with 10 being the brightest setting.
Backlight I nactive Level – ena bles low-light mode when the phone is inactive for a designated period. You can configure the amount of time the ph one must be inactive before switching to low-light mode. You can also turn o the backlight completely when inactive.
Configure backlight settings :
1. From Display settings, scroll
to Backlight and
press
to select.
2. Scroll
Backlight Active Level to your
preferred screen brightness.
3. Scroll
to Backlight Inactive Level, then use
or the Switch soft key to select the
desired value.
4. Scroll
to Backlight Time, then use or
the Switch soft key to select the desired value.
5. Press the Save soft key to accept the changes.
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