Verizon Jetpack User Manual

Meet your Jetpack.

About your Jetpack

Franklin Wireless Ellipsis Jetpack

Charging port

SIM card slot/ Power reset

NOTE: Appearance of device may vary.

Power button/ Menu button

Display

Power indicator

NOTE: Non-Removable Battery. Your Jetpack is equipped with an internal rechargeable battery. You should never attempt to open or disassemble this Jetpack. Doing so may cause damage that voids your warranty.

WARNING! Please use only an approved charger to charge your Jetpack. Improper handling of the charging port, as well as the use of an incompatible charger, may cause damage to your device and void the warranty.

Power Button Displa y

Operations Actions

Turn on Press and hold the Power button for 2 seconds to turn on.

Power reset

Turn o Press and hold the Power button for 3 seconds to turn o.

Display wake-up

Info display

Light Charging status

O The Jetpack is not connected to a charger.

Red

Green

Power Indicato r

Light Power status

O The Jetpack is o.

Blue The Jetpack is on.

When the display is o (sleep mode), the ﬁrst quick press of the Power button wakes up the display.

When the display is on, each time the Power button is pressed quickly, selected information displays.

The Jetpack is connected to a charger and is currently charging.

The Jetpack is connected to a charger and the battery is fully charged.

Displa y indicato rs

Shows network signal strength

Appears when data is being transferred between the mobile network and your Jetpack.

Appears when Jetpack is roaming

Shows the number of connected devices. When the Jetpack can’t support any more devices, MAX is shown.

Appears when you have unread text messages.

Shows the battery charge status

Appears when battery is charging.

Appears when your Jetpack SIM is PIN locked.

Appears when there’s an error

with the SIM card.

Appears when there’s no SIM

card in your Jetpack.

Setting up your Jetpack

Installing 4G LTE SIM Card

Follow the instructions below to install your 4G LTE SIM Card.

CAUTION: Do not bend or scratch your SIM Card. Avoid exposing your SIM Card to static electricity, water or dirt.

With the display facing up, open the SIM card slot cover by placing your ﬁngernail in the cutout on the side of the Jetpack and popping the cover open.

Slide the notched edge of the SIM card into the SIM card slot with the Verizon logo facing up. Press the SIM card into the slot until it clicks into place.

Close the SIM card slot cover.

Using your Jetpack

System Requirements for Connected Devices

To connect to the internet through your Jetpack, your computer, tablet, and other wireless devices only need Wi-Fi capability and internet browser software.Your Jetpack is compatible with all major operating systems and the latest versions of browsers.

Connecting Devices to the Internet

1. Press and hold the Power button until your Jetpack turns on.

2. On the computer or Wi-Fi capable device that you want to connect, open the Wi-Fi app or controls and select Ellipsis Jetpack XXXX from the list of available Wi-Fi networks.

3. Select Connect

4. When prompted to connect to your Jetpack and the internet, enter your Jetpack’s Wi-Fi password.

Resetting Your Jetpack

To power reset your jetpack, follow the steps below.

1. Open the SIM card slot cover.

Charge the Battery

Before turning on your Jetpack, charge it fully. Be sure to use the charger that came with your Jetpack.

Menu and Password

Your default Wi-Fi name (SSID) and Password can be found on your Jetpack’s display the ﬁrst time you turn it on. To view your Jetpack’s Wi-Fi name and password, as well as other information, press the Power button quickly, when the display is on, to cycle through the menu:

• 1st press shows data usage information.

• 2nd press shows Wi-Fi Name.

• 3rd press shows Password.

• 4th press shows Settings & Info http://my.jetpack

•

5th press returns to the Home screen.

Accessing Advanced Settings

To access Advanced Settings and manage the Jetpack, sign in to the Jetpack Admin website by following the steps below.

1. Connect your Wi-Fi–capable device to the Jetpack using the steps outlined in the Connecting Devices to the Internet section.

2. Open a web browser on your connected device and enter http://My.JetPack

or http://192.168.1.1.

3. Sign in with the admin password. The admin password is the same as your

admin password is the same as your Jetpack’s Wi-Fi password.

NOTE: You can change the admin password and Wi-Fi password on the Jetpack Admin website.

Monitoring Data Usage

You can monitor your data usage and set up usage alerts through your My Verizon account. You can also see current data usage details on your Jetpack by pressing the Power button quickly when the display is on.

Power reset

2. Use one end of a small, unfolded paperclip to gently press the Power reset button until the Jetpack turns o and on again.

NOTE: Only use this button when your Jetpack requires a power reset. The Power reset button is provided because your Jetpack battery is not removable.

To reset your Jetpack software to the factory default settings, follow the steps in Accessing Advanced Settings and then go to Jetpack Settings > Jetpack > Factory > Reset

Support & more

My Verizon Manage your account

bill and more at VerizonWireless.com/MyVerizon or with the My Verizon app on your mobile device.

From your computer, visit VerizonWireless.com/Support.

Customer service Call 800.922.0204 Twitter @VZWSupport

More information

To download a User Guide, go to VerizonWireless.com/Support and ﬁnd your device. To access the User Guide from the Jetpack Admin website, select My Jetpack Home > Help & Support > Device Support Page & User Guide.

, track your usage, edit account information, pay your

Additional information

Your wireless device and third-party services

Verizon Wireless is the mobile carrier associated with this wireless device, but many services and features oered through this wireless device are provided by or in conjunction with third parties. Verizon Wireless is not responsible for your use of this wireless device or any non– Verizon Wireless applications, services and products including any personal information you choose to use, submit or share with others. It is recommended that you use the available encryption options for added security when provisioning your device for use as a Wi-Fi gateway. See your user manual for details. Speciﬁc third-party terms and conditions, terms of use, and privacy policies shall apply.Please review carefully all applicable terms and conditions and policies prior to using this wireless device and any associated application, product or service.