Verizon I730 User Manual
Verizon Wireless i730 Windows Mobile 5.0 Update Utility
User's Guide
Version Issue: Version 1.0
Last Update: 05/19/2006
VERIZON WIRELESS SAMSUNG I730 WINDOWS MOBILE 5.0 UPDATE UTILITY USER’S GUIDE
Table of Contents
1. General Information:.................................................................................................................3
2. About This Guide: .....................................................................................................................4
3. Installation Instructions:...........................................................................................................4
4. Supported Operating Systems:.................................................................................................4
5. Supported ActiveSync Versions:..............................................................................................4
6. Requirements:............................................................................................................................4
7. Screen Navigation:.....................................................................................................................5
Fig 1-1 ActiveSync is “Not Connected”..........................................................................................5
Fig 1-3 Connection Settings for Active Sync 4.1............................................................................5
Fig 1-4 Establishing a Partnership Between Device and PC...........................................................5
Fig 1-5 ActiveSync is “Connected”.................................................................................................6
Fig 1-6 Launching The Update Utility.............................................................................................7
Fig 1-7 Legal Agreement Window..................................................................................................7
Fig 1-8 Verizon i730 Update Utility................................................................................................8
Fig 1-9 User Warning Message Box:...............................................................................................8
Fig 1-10 Installing PDA Image........................................................................................................9
Fig 1-11 Installing Phone Image......................................................................................................9
Fig 1-12 Successful Upgrade.........................................................................................................10
Fig 1-13 Closing the Update Utility...............................................................................................10
8. Troubleshooting Common Upgrade Problems:....................................................................11
9. ActiveSync Connectivity Problems:.......................................................................................12
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VERIZON WIRELESS SAMSUNG I730 WINDOWS MOBILE 5.0 UPDATE UTILITY USER’S GUIDE
1. General Information:
The Verizon Wireless Windows Mobile Update Utility will enable Verizon
Wireless customers to upgrade the operating system on the Samsung i730 Pocket PC
Phone to the latest versions of the Windows Mobile 5.0® operating system. The tool will
be available to customers to download from the Internet to a personal computer.
WARNING: This Microsoft Windows Mobile 5.0® upgrade is a major update for
your wireless device. During this process, you will completely erase all data and
third party applications on your device and update your handheld’s operating
system. It may be necessary to repeat this process multiple times in order to
successfully upgrade your device. If you experience any problems with the
upgrade process, please review these instructions carefully and attempt the
upgrade again. If you continue to have problems, please contact our Wireless
Data Technical Support team.
Microsoft Windows Mobile 5.0® is a new operating system for your handheld device.
Some third-party applications may not be compatible with your device after the upgrade.
If you experience any problems with your third-party applications, please contact the
developer for assistance. Verizon Wireless does not provide support for third-party
applications.
What’s New: The Samsung i730 with Microsoft Windows Mobile 5.0
Your Samsung i730 device will feature different capabilities and functionality once
upgraded to Microsoft Windows Mobile 5.0®.
¾ Your Samsung i730 with Windows Mobile 5.0 will now feature:
• Verizon Wireless BroadbandAccess Connect
• Improved One-Hand operation
• Improved Outlook Mobile Look & Feel
• Persistent Storage for personal data and applications
• Pocket MSN
• Simultaneous CDMA Voice and Wi-Fi Data
• Improved Office Mobile Experience and Usability
• View and edit native file formats of Microsoft Excel and
Microsoft Word documents.
• Create graphs and charts in Excel Mobile.
• View charts, pictures and other formatting in Word Mobile.
• View presentations with transitions in PowerPoint Mobile.
• Enterprise Users: Microsoft Messaging and Security Feature Pack
• Microsoft Exchange Server 2003 with Service Pack 2 required
For complete details and information, please review the Samsung i730 Owner’s
Manual for Microsoft Windows Mobile 5.0® or visit the Verizon Wireless website.
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VERIZON WIRELESS SAMSUNG I730 WINDOWS MOBILE 5.0 UPDATE UTILITY USER’S GUIDE
2. About This Guide:
This User Guide contains step-by-step instructions for upgrading the i730
device using the Update Utility. This will guide you through:
¾ Establishing a connection to Microsoft ActiveSync® with the Device
¾ Launching the WinZip Self Extractor
¾ Reviewing and Accepting the Verizon Wireless Software License
Agreement before Update
¾ Viewing the Verizon Wireless Update Utility Tool
¾ Viewing the Installation of PDA Image
¾ Viewing the Installation of Phone Image
¾ Verifying the Update
3. Installation Instructions:
¾ Download the Update Utility to your PC (The file is approximately 32MB
and available from http://www.VerizonWireless.com/data.)
¾ Cradle your Samsung i730 Device
¾ Wait for ActiveSync to connect to your device
¾ Launch the utility and respond to all the dialogs
¾ The application will notify you when the upgrade is complete
¾ Your device should now be upgraded and you can use ActiveSync on your
PC to restore your email and personal information.
4. Supported Operating Systems:
¾ Windows 2000 Professional SP4
¾ Windows XP Home SP2
¾ Windows XP Professional SP2
5. Supported ActiveSync Versions:
¾ 4.1
6. Requirements:
¾ Laptop computers should be plugged into AC power.
¾ Computer should have:
o At least 50MB of free disk space.
o Microsoft ActiveSync (version 4.1) must be installed on your
computer
¾ Back up email and personal information with Microsoft Outlook and
establish a partnership between the PC and Samsung i730. Ensure that
ActiveSync shows status as “Connected”
¾ Samsung i730 should be connected to AC power.
¾ Samsung i730 must be connected directly to the computer with the USB
cradle, not into a USB hub or peripheral (keyboard, monitor, etc.)
¾ Samsung i730 must have a device version of S:i730.2.6V.YE05.15045 or
S:i730.2.6V.YH25.15045.
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