Verizon HTC Windows Phone 8X User Manual

User Guide
2 Contents
Contents
Unboxing
Your phone 14 SIM card 15
Setting up your phone
Setting up your phone for the first time 18 Account setup 18 Getting contacts into your phone 20
Your first week with your new phone
Features you'll enjoy 21 Switching the power on or off 22 Touch gestures 23 Motion gestures 27 Start screen 29 Opening your apps from the Apps list 32 Action Center 34 Adjusting the volume 35 Sleep mode 36 Lock screen 37
Contents 3
Changing the ringtone 39 Changing the theme 39 Adding a Start screen wallpaper 40 Taking a screenshot 40 Switching between apps 40 Windows Phone Store 41 Using the onscreen keyboard 41 Entering words with Word Flow 43 Changing the keyboard language 44 Charging the battery 46 Turning Battery Saver on 47 Using speech on your phone 48
Cortana
Cortana, your new personal assistant 50 Getting started with Cortana 50 Favorite places 52 Finding out what song is playing 52 Keeping track of your interests 53 Setting a reminder 53 Setting quiet hours 54 Changing Cortana settings 55
4 Contents
Camera
Camera basics 56 Taking a photo 58 Recording video 59 After capturing 60
Phone calls
Making a call 61 Receiving calls 63 What can I do during a call? 64 Starting a three-way call 65 Call history 65 Global Ready 67 Changing the network your phone connects to 67
People
Keeping in touch 68 Importing contacts from your SIM card 69 Adding a new contact 69 Adding an extension number to a contact number 70 Jumping to a section in the contacts list 71 Filtering your contacts list 71 Merging contact profiles 71
Contents 5
Searching, editing or deleting 72 Sharing with a group of contacts in real-time 75 Organizing your contacts into groups 77 What is the Me card? 80 Posting to social networks 81 Filtering social updates 82
Messaging
Sending a text message 84 Sharing pictures, videos, and more in a message 85 Viewing and replying to a message 86 Forwarding a message 87 Deleting a message 87 Deleting a whole conversation 88
Email
Adding a Microsoft account 89 Adding a POP3/IMAP email account 90 Adding a Microsoft Exchange or Office 365 account 91 Checking email 92 Sending email 94 Managing email messages 95 Changing email account settings 96
6 Contents
Photos and Videos
About the Photos hub 98 Adding a photo to your favorites 98 Sharing 99 Using Photo Enhancer 99
Productivity
What you can do in Calendar 101 Creating a calendar appointment 101 Creating a new to-do task 103 Displaying and syncing calendars 104 What's in the Office hub? 105 Creating and sharing notes 107
Entertainment
Xbox Video 110 Xbox Music 111 Xbox Games 111
Sync and Backup
Windows Phone app 113 Backing up your files 115
Contents 7
Internet connections
Data connection 117 Wi-Fi 118 Using your phone as a mobile hotspot 121 Managing your data usage 122
Search and Web browser
Maps and location
More apps
Bluetooth and NFC
8 Contents
Settings
Navigation bar 158 Turning airplane mode on or off 158 Attentive phone features 159 Changing display settings 160 Changing sound settings 161 Making your music sound better 162 Managing apps and storage 162
Security
Update and reset
Contents 9
Trademarks and copyrights
Index
10 Conventions
Conventions
IMPORTANT CUSTOMER INFORMATION
Please be advised that many services and applications offered through this unique device are provided by various device manufacturers, operating system, software and application developers (e.g. Google®, Motorola®, Microsoft®, BlackBerry®). If you use, link to or download such a service, or an application such as a non-Verizon Wireless location based GPS-type service, chat room, marketplace or social network from this device, you should carefully review the terms of such service or application. If you use any of these non-Verizon Wireless services or applications, personal information you submit may be read, collected, or used by the service or application provider and/or other users of those forums.
Verizon Wireless is not responsible for your use of those applications or information you choose to submit or share with others. Specific terms and conditions, terms of use, and privacy policies apply to those applications and services. Please review carefully any and all terms and conditions applicable to those applications and services including those related to any location-based services for any particular privacy policies, risks or waivers.
Your Verizon Wireless Customer Agreement Terms and Conditions and certain other specifically identified terms govern your use of any Verizon Wireless products and services.
Conventions 11
Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful about to prevent potential problems.
12 Conventions
Important RF Notice
This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the front or back of the device facing towards your body. Such accessories should not contain any metallic components. Body-worn accessories that do not meet these specifications may not ensure compliance with applicable SAR limits and their use should be avoided.
Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not
Conventions 13
permanently erase all data from your phone, including personal information.
Other helpful resources
For health, safety, and regulatory information, please read the Safety and regulatory guide that’s included in the box.
In addition to this user guide, you can find help information, FAQs, and more in www.htc.com/support.
To learn a lot more about using Windows Phone®, go to
windowsphone.com.
Certain Windows Phone features or Microsoft services may not be available in some countries or regions.
14 Unboxing

Unboxing

Your phone

1. BACK
2. USB connector
3. START
4. SEARCH
5. Camera button
6. VOLUME
7. Tray eject hole
8. SIM card tray
9. Notification LED
10. POWER
11. Proximity sensor
12. 3.5mm headset jack
13. Front camera
Unboxing 15
If you want to use a screen protector, please don’t cover and block the proximity sensor. Purchase a screen protector designed for your phone.

SIM card

Your phone uses a microSIM card. The microSIM card contains your phone number, service details, and memory for storing phonebook contacts and/or text messages.

Your Verizon Wireless micro SIM card

Use your Verizon Wireless micro SIM card to make and receive calls, text, and email messages and surf the Web while traveling outside of the U.S. in supported destinations.
Your micro SIM (Subscriber Identity Module) card stores your phone number and other important information. Do not bend or scratch your micro SIM card. Avoid exposing it to static electricity, water or dirt. If your micro SIM card is lost or damaged while in the U.S., please dial *611 from your Verizon Wireless device or 1-800-922-0204 from any phone to speak with a Customer Service Representative. From outside of the U.S., please refer to the Verizon Wireless Global Support Guide, welcome letter and calling card that came with your device. This will enable you to make calls toll free from landlines in most countries where we offer Global Phone service.
16 Unboxing

Inserting the SIM card

1. With the phone facing up, insert the tip of the SIM removal tool into
the small hole next to the SIM card tray slot.
2. Push the tip all the way into the hole until the SIM card tray ejects.
3. Pull the SIM card tray out, and place the SIM card (contacts facing
down) into the tray.
4. Insert the SIM card tray back into the slot.
Unboxing 17

Removing the SIM card

Make sure to switch off your phone before removing your SIM card.
1. With the phone facing up, insert the tip of the SIM removal tool into
the small hole next to the SIM card tray slot.
2. Push the tip all the way into the hole until the SIM card tray ejects.
3. Pull the SIM card tray out and remove the SIM card.
When removing the SIM card, make sure that you insert the empty SIM card tray back into the slot.
18 Setting up your phone

Setting up your phone

Setting up your phone for the first time

When you switch on your phone for the first time, you’ll be asked to set it up. Just follow the onscreen instructions and you’ll be up and running in no time.
On the Keep your life in sync screen, be sure to sign in with your Microsoft account so you can use services such as Windows® Store, OneDrive™, and more. If you don't have a Microsoft account, tap create one and follow the onscreen instructions. See Adding a Microsoft account on page 89.
You can also create a Microsoft account from your computer by going to signup.live.com.

Account setup

Set up your online accounts so you can send and receive email, and more. Depending on the type of email account that you set up, other items such
as contacts, calendar, or other information can appear on your phone as well. And when you sign in to your social networking accounts, you'll also get your friends' status updates and see the pictures they've posted.

Setting up an account

1. Swipe down from the top edge of the screen with one finger.
Setting up your phone 19
2. Tap All settings > email+accounts.
3. Tap add an account, and then tap the type of account you want to
set up.
4. Follow the onscreen instructions to set up your account.

Syncing an account

If you're not seeing your most recent email messages or status updates in an account, you can manually sync the account to download them.
1. Swipe down from the top edge of the screen with one finger.
2. Tap All settings > email+accounts.
3. Press and hold the account whose information you want to download, and then tap sync.

Deleting an account

§ Removing an account does not remove accounts and information from the online service itself.
§ Your primary Microsoft account cannot be deleted. You'll need to do a factory reset to remove it.
1. Swipe down from the top edge of the screen with one finger.
2. Tap All settings > email+accounts.
20 Setting up your phone
3. Press and hold the account you want to delete, and then tap delete.
Some personal data may be retained by the third-party app after you have removed the account from your phone.

Getting contacts into your phone

There are several ways you can add contacts to your phone.
Online accounts Log in to your online accounts to import contact
information.
Phone contacts Create and store contacts directly in your phone. Exchange
ActiveSync Bluetooth
®
®
Sync your work contacts with ActiveSync.
Receive contacts via Bluetooth from another phone.
Your first week with your new phone 21

Your first week with your new phone

Features you'll enjoy

Keep up to date with your family and friends, and share what's going on in your life. Hear what you've been missing in your music. And more.
Make your phone as unique as you are
Personalize your Start screen with what's important and unique to you. Create live tiles for your favorite people, music albums, apps, and more, and pin them all to your Start screen. To find out more, see Start screen on page 29.
Capture every moment
Here are some of the great camera features you can use:
§ With the ultra-wide angle front camera, you can take a picture of yourself and more of the beautiful landscape behind you. Or take a close up shot with family or friends.
§ Quickly launch your camera with the dedicated CAMERA button, even when your phone is in sleep mode.
§ Use your camera in a wide variety of environments, even in low light conditions.
To find out how to do these and more, see Camera on page 56.
22 Your first week with your new phone
Beats By Dr. Dre Audio
Beats Audio™ integration gives you a rich, authentic sound experience, whether you’re listening to music, watching a video, or playing a game. To find out more, see Making your music sound better on page 162.
OneDrive integration
Always have access to your photos, videos, and documents anywhere by storing them in OneDrive. See Sharing on page 99.

Switching the power on or off

Switching the power on

Press the POWER button.
When you turn on your phone for the first time, you’ll need to set it up.

Switching the power off

1. Press and hold the POWER button until you see the slide down
to power off message.
2. Swipe your finger down the screen.
Your first week with your new phone 23

Phone not responding?

Restart your phone if it doesn't respond when you touch the screen or press the buttons.
Press and hold the POWER button for at least 12 seconds. Your phone turns off and then turns back on.

Touch gestures

Use touch gestures to get around your phone.
Tap
Tap the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons.
24 Your first week with your new phone
Press and hold
Press and hold an item to view available options (for example, additional keys on the keyboard).
Swipe or slide
Swipe your finger vertically or horizontally across the screen when you need to scroll through a long list or see other screens in a hub.
Drag
Your first week with your new phone 25
Press and hold your finger with some pressure before you start to drag. While dragging, don't release your finger until you have reached the target position.
26 Your first week with your new phone
Slide with two fingers
Slide two fingers together to zoom out of the picture or text.
In some apps, such as Photos or Internet Explorer, slide two fingers apart to zoom in when viewing a picture or text.
Your first week with your new phone 27

Motion gestures

Use motion gestures to mute the ringer and more.
Flip to silence
When a call comes in you can turn your phone over to mute it.
Pick up to lower volume
In a business meeting or restaurant, pick your phone up when a call comes in to lower the ringtone volume.
28 Your first week with your new phone
Set volume to automatically rise while in your pocket or bag
On a noisy street and can't hear your phone ringing in your bag?
You can set your phone to automatically detect when it's in your bag or pocket and raise the ringtone volume so that you can hear it in noisy environments.
Rotate your phone for a better view
For many screens, you can automatically change the screen orientation from portrait to landscape by turning your phone sideways.
When entering text, you can turn your phone sideways to bring up a bigger keyboard.
Your first week with your new phone 29

Start screen

Up front on the Start screen, you'll see Live Tiles that continuously update and show what’s most personal to you. You’ll see your photo album, how many new text and email messages you have, and more.
§ Simply swipe your finger up or down to scroll through the tiles.
§ Swipe your finger left to access apps.
§ To return to the Start screen from any screen, press .

Rearranging and resizing tiles

1. Press and hold the tile you want to move until it floats.
2. Tap the arrow in the lower right corner to resize the tile.
3. Drag the tile where you want it to go.
4. When you're done moving tiles, press or .
Before rearranging the Start screen you can save the layout in case you want to restore its current state. Go to Settings > backup > apps+settings. Tap the Settings backup On/Off switch, and then tap back up now.
View more tiles
Want to see more tiles but do less scrolling? You can add a third column of tiles on the Start screen.
1. Swipe down from the top edge of the screen with one finger.
30 Your first week with your new phone
2. Tap All settings > start+theme.
3. Set the Show more Tiles option to On.

Pinning items to the Start screen

You can pin just about anything you want to the Start screen: apps, pictures, songs, favorite websites, documents, and even contacts.
For example, when you pin a contact to the Start screen, you’ll get all of that person’s updates—feeds, email, text messages, and call notifications— right from that tile.
1. To pin something, press and hold it until a menu appears.
2. Tap pin to start.

Unpinning a tile

1. Press and hold the tile you want to remove.
2. Tap .

Live Folders

Create Live Folders by grouping related or similar tiles together to make it easier to find what you need on your Start screen.
1. Press and hold a tile and drag it over another tile.
2. Release your finger when you see the lower tile turn into a grid.
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