Setting up your phone for the first time18
Account setup18
Getting contacts into your phone20
Your first week with your new phone
Features you'll enjoy21
Switching the power on or off22
Touch gestures23
Motion gestures27
Start screen29
Opening your apps from the Apps list32
Action Center34
Adjusting the volume35
Sleep mode36
Lock screen37
Contents3
Changing the ringtone39
Changing the theme39
Adding a Start screen wallpaper40
Taking a screenshot40
Switching between apps40
Windows Phone Store41
Using the onscreen keyboard41
Entering words with Word Flow43
Changing the keyboard language44
Charging the battery46
Turning Battery Saver on47
Using speech on your phone48
Cortana
Cortana, your new personal assistant50
Getting started with Cortana50
Favorite places52
Finding out what song is playing52
Keeping track of your interests53
Setting a reminder53
Setting quiet hours54
Changing Cortana settings55
4Contents
Camera
Camera basics56
Taking a photo58
Recording video59
After capturing60
Phone calls
Making a call61
Receiving calls63
What can I do during a call?64
Starting a three-way call65
Call history65
Global Ready67
Changing the network your phone connects to67
People
Keeping in touch68
Importing contacts from your SIM card69
Adding a new contact69
Adding an extension number to a contact number70
Jumping to a section in the contacts list71
Filtering your contacts list71
Merging contact profiles71
Contents5
Searching, editing or deleting72
Sharing with a group of contacts in real-time75
Organizing your contacts into groups77
What is the Me card?80
Posting to social networks81
Filtering social updates82
Messaging
Sending a text message84
Sharing pictures, videos, and more in a message85
Viewing and replying to a message86
Forwarding a message87
Deleting a message87
Deleting a whole conversation88
Email
Adding a Microsoft account89
Adding a POP3/IMAP email account90
Adding a Microsoft Exchange or Office 365 account91
Checking email92
Sending email94
Managing email messages95
Changing email account settings96
6Contents
Photos and Videos
About the Photos hub98
Adding a photo to your favorites98
Sharing99
Using Photo Enhancer99
Productivity
What you can do in Calendar101
Creating a calendar appointment101
Creating a new to-do task103
Displaying and syncing calendars104
What's in the Office hub?105
Creating and sharing notes107
Entertainment
Xbox Video110
Xbox Music111
Xbox Games111
Sync and Backup
Windows Phone app113
Backing up your files115
Contents7
Internet connections
Data connection117
Wi-Fi118
Using your phone as a mobile hotspot121
Managing your data usage122
Search and Web browser
Ways you can search the Web125
Searching for information126
Scanning codes and text127
Opening and navigating web pages130
Music search132
Maps and location
Location services134
Maps135
Local Scout141
More apps
What can I do in the HTC hub?143
Bluetooth and NFC
Connecting a Bluetooth accessory153
8Contents
Disconnecting a Bluetooth accessory154
Unpairing154
Sharing content with NFC155
Turning NFC on and off155
Using NFC156
Settings
Navigation bar158
Turning airplane mode on or off158
Attentive phone features159
Changing display settings160
Changing sound settings161
Making your music sound better162
Managing apps and storage162
Security
Assigning a PIN to help protect your SIM card165
Setting a password to help protect your phone166
Making your phone safer for kids167
Update and reset
How to get and install updates170
Preparing for a software update171
Contents9
Installing an update172
Factory reset172
Trademarks and copyrights
Index
10Conventions
Conventions
IMPORTANT CUSTOMER INFORMATION
Please be advised that many services and applications offered through this
unique device are provided by various device manufacturers, operating
system, software and application developers (e.g. Google®, Motorola®,
Microsoft®, BlackBerry®). If you use, link to or download such a service, or
an application such as a non-Verizon Wireless location based GPS-type
service, chat room, marketplace or social network from this device, you
should carefully review the terms of such service or application. If you use
any of these non-Verizon Wireless services or applications, personal
information you submit may be read, collected, or used by the service or
application provider and/or other users of those forums.
Verizon Wireless is not responsible for your use of those applications or
information you choose to submit or share with others. Specific terms and
conditions, terms of use, and privacy policies apply to those applications
and services. Please review carefully any and all terms and conditions
applicable to those applications and services including those related to any
location-based services for any particular privacy policies, risks or waivers.
Your Verizon Wireless Customer Agreement Terms and Conditions and
certain other specifically identified terms govern your use of any Verizon
Wireless products and services.
Conventions11
Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and
important information:
This is a note. A note often gives additional information, such as
what happens when you choose to do or not to do a certain
action. A note also provides information that may only be
applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular
step or procedure, or lets you know of an option that you may find
helpful.
This indicates important information that you need in order to
accomplish a certain task or to get a feature to work properly.
This provides safety precaution information, that is, information
that you need to be careful about to prevent potential problems.
12Conventions
Important RF Notice
This device was tested for compliance with the applicable FCC
and Industry Canada specific absorption rate (SAR) limits for
radio frequency (RF) exposure during typical body-worn
operations. To ensure that RF exposure levels remain at or below
the tested levels, use a belt-clip, holster, or similar accessory that
maintains a minimum separation distance of 1.0 cm between your
body and the device, with either the front or back of the device
facing towards your body. Such accessories should not contain
any metallic components. Body-worn accessories that do not
meet these specifications may not ensure compliance with
applicable SAR limits and their use should be avoided.
Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or
erased from your device may still be recoverable by third-party
data recovery software. Even a factory reset may not
Conventions13
permanently erase all data from your phone, including personal
information.
Other helpful resources
For health, safety, and regulatory information, please read the Safety and
regulatory guide that’s included in the box.
In addition to this user guide, you can find help information, FAQs, and
more in www.htc.com/support.
To learn a lot more about using Windows Phone®, go to
windowsphone.com.
Certain Windows Phone features or Microsoft services may not be
available in some countries or regions.
14Unboxing
Unboxing
Your phone
1. BACK
2. USB connector
3. START
4. SEARCH
5. Camera button
6. VOLUME
7. Tray eject hole
8. SIM card tray
9. Notification LED
10. POWER
11. Proximity sensor
12. 3.5mm headset jack
13. Front camera
Unboxing15
If you want to use a screen protector, please don’t cover and block
the proximity sensor. Purchase a screen protector designed for
your phone.
SIM card
Your phone uses a microSIM card. The microSIM card contains your phone
number, service details, and memory for storing phonebook contacts
and/or text messages.
Your Verizon Wireless micro SIM card
Use your Verizon Wireless micro SIM card to make and receive calls, text,
and email messages and surf the Web while traveling outside of the U.S. in
supported destinations.
Your micro SIM (Subscriber Identity Module) card stores your
phone number and other important information. Do not bend or
scratch your micro SIM card. Avoid exposing it to static electricity,
water or dirt. If your micro SIM card is lost or damaged while in the
U.S., please dial *611 from your Verizon Wireless device or
1-800-922-0204 from any phone to speak with a Customer
Service Representative. From outside of the U.S., please refer to
the Verizon Wireless Global Support Guide, welcome letter and
calling card that came with your device. This will enable you to
make calls toll free from landlines in most countries where we offer
Global Phone service.
16Unboxing
Inserting the SIM card
1. With the phone facing up, insert the tip of the SIM removal tool into
the small hole next to the SIM card tray slot.
2. Push the tip all the way into the hole until the SIM card tray ejects.
3. Pull the SIM card tray out, and place the SIM card (contacts facing
down) into the tray.
4. Insert the SIM card tray back into the slot.
Unboxing17
Removing the SIM card
Make sure to switch off your phone before removing your SIM
card.
1. With the phone facing up, insert the tip of the SIM removal tool into
the small hole next to the SIM card tray slot.
2. Push the tip all the way into the hole until the SIM card tray ejects.
3. Pull the SIM card tray out and remove the SIM card.
When removing the SIM card, make sure that you insert the empty SIM
card tray back into the slot.
18Setting up your phone
Setting up your phone
Setting up your phone for the first time
When you switch on your phone for the first time, you’ll be asked to set it
up. Just follow the onscreen instructions and you’ll be up and running in no
time.
On the Keep your life in sync screen, be sure to sign in with your Microsoft
account so you can use services such as Windows® Store, OneDrive™, and
more. If you don't have a Microsoft account, tap create one and follow the
onscreen instructions. See Adding a Microsoft account on page 89.
You can also create a Microsoft account from your computer by
going to signup.live.com.
Account setup
Set up your online accounts so you can send and receive email, and more.
Depending on the type of email account that you set up, other items such
as contacts, calendar, or other information can appear on your phone as
well. And when you sign in to your social networking accounts, you'll also
get your friends' status updates and see the pictures they've posted.
Setting up an account
1. Swipe down from the top edge of the screen with one finger.
Setting up your phone19
2. Tap All settings > email+accounts.
3. Tap add an account, and then tap the type of account you want to
set up.
4. Follow the onscreen instructions to set up your account.
Syncing an account
If you're not seeing your most recent email messages or status updates in
an account, you can manually sync the account to download them.
1. Swipe down from the top edge of the screen with one finger.
2. Tap All settings > email+accounts.
3. Press and hold the account whose information you want todownload, and then tap sync.
Deleting an account
§ Removing an account does not remove accounts and information
from the online service itself.
§ Your primary Microsoft account cannot be deleted. You'll need to
do a factory reset to remove it.
1. Swipe down from the top edge of the screen with one finger.
2. Tap All settings > email+accounts.
20Setting up your phone
3. Press and hold the account you want to delete, and then tap delete.
Some personal data may be retained by the third-party app after
you have removed the account from your phone.
Getting contacts into your phone
There are several ways you can add contacts to your phone.
Online accountsLog in to your online accounts to import contact
information.
Phone contactsCreate and store contacts directly in your phone.
Exchange
ActiveSync
Bluetooth
®
®
Sync your work contacts with ActiveSync.
Receive contacts via Bluetooth from another
phone.
Your first week with your new phone21
Your first week with your new phone
Features you'll enjoy
Keep up to date with your family and friends, and share what's going on in
your life. Hear what you've been missing in your music. And more.
Make your phone as unique as you are
Personalize your Start screen with what's important and unique to you.
Create live tiles for your favorite people, music albums, apps, and more,
and pin them all to your Start screen. To find out more, see Start screen on
page 29.
Capture every moment
Here are some of the great camera features you can use:
§ With the ultra-wide angle front camera, you can take a picture of
yourself and more of the beautiful landscape behind you. Or take a
close up shot with family or friends.
§ Quickly launch your camera with the dedicated CAMERA button,
even when your phone is in sleep mode.
§ Use your camera in a wide variety of environments, even in low
light conditions.
To find out how to do these and more, see Camera on page 56.
22Your first week with your new phone
Beats By Dr. Dre Audio
Beats Audio™ integration gives you a rich, authentic sound experience,
whether you’re listening to music, watching a video, or playing a game. To
find out more, see Making your music sound better on page 162.
OneDrive integration
Always have access to your photos, videos, and documents anywhere by
storing them in OneDrive. See Sharing on page 99.
Switching the power on or off
Switching the power on
Press the POWER button.
When you turn on your phone for the first time, you’ll need to set it
up.
Switching the power off
1. Press and hold the POWER button until you see the slide down
to power off message.
2. Swipe your finger down the screen.
Your first week with your new phone23
Phone not responding?
Restart your phone if it doesn't respond when you touch the
screen or press the buttons.
Press and hold the POWER button for at least 12 seconds. Your
phone turns off and then turns back on.
Touch gestures
Use touch gestures to get around your phone.
Tap
Tap the screen with your finger when you want to
select onscreen items such as application and settings
icons, or press onscreen buttons.
24Your first week with your new phone
Press and hold
Press and hold an item to view available options (for
example, additional keys on the keyboard).
Swipe or slide
Swipe your finger vertically or horizontally across the
screen when you need to scroll through a long list or
see other screens in a hub.
Drag
Your first week with your new phone25
Press and hold your finger with some pressure before
you start to drag. While dragging, don't release your
finger until you have reached the target position.
26Your first week with your new phone
Slide with two fingers
Slide two fingers together to zoom out of the
picture or text.
In some apps, such as Photos or
Internet Explorer, slide two fingers
apart to zoom in when viewing a
picture or text.
Your first week with your new phone27
Motion gestures
Use motion gestures to mute the ringer and more.
Flip to silence
When a call comes in you can turn your
phone over to mute it.
Pick up to lower volume
In a business meeting or restaurant,
pick your phone up when a call
comes in to lower the ringtone
volume.
28Your first week with your new phone
Set volume to automatically rise while in your pocket or bag
On a noisy street and can't hear your phone
ringing in your bag?
You can set your phone to automatically detect
when it's in your bag or pocket and raise the
ringtone volume so that you can hear it in noisy
environments.
Rotate your phone for a better view
For many screens, you can
automatically change the
screen orientation from
portrait to landscape by
turning your phone sideways.
When entering text, you can
turn your phone sideways to
bring up a bigger keyboard.
Your first week with your new phone29
Start screen
Up front on the Start screen, you'll see Live Tiles that continuously update
and show what’s most personal to you. You’ll see your photo album, how
many new text and email messages you have, and more.
§ Simply swipe your finger up or down to scroll through the tiles.
§ Swipe your finger left to access apps.
§ To return to the Start screen from any screen, press .
Rearranging and resizing tiles
1. Press and hold the tile you want to move until it floats.
2. Tap the arrow in the lower right corner to resize the tile.
3. Drag the tile where you want it to go.
4. When you're done moving tiles, press or .
Before rearranging the Start screen you can save the layout in
case you want to restore its current state. Go to Settings > backup
> apps+settings. Tap the Settings backup On/Off switch, and then
tap back up now.
View more tiles
Want to see more tiles but do less scrolling? You can add a third column of
tiles on the Start screen.
1. Swipe down from the top edge of the screen with one finger.
30Your first week with your new phone
2. Tap All settings > start+theme.
3. Set the Show more Tiles option to On.
Pinning items to the Start screen
You can pin just about anything you want to the Start screen: apps,
pictures, songs, favorite websites, documents, and even contacts.
For example, when you pin a contact to the Start screen, you’ll get all of
that person’s updates—feeds, email, text messages, and call notifications—
right from that tile.
1. To pin something, press and hold it until a menu appears.
2. Tap pin to start.
Unpinning a tile
1. Press and hold the tile you want to remove.
2. Tap .
Live Folders
Create Live Folders by grouping related or similar tiles together to make it
easier to find what you need on your Start screen.
1. Press and hold a tile and drag it over another tile.
2. Release your finger when you see the lower tile turn into a grid.
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