HTC One M922
Slots with card trays23
nano SIM card24
Storage card26
Charging the battery29
Switching the power on or off30
Want some quick guidance on your phone?31
Phone setup and transfer
Setting up HTC One M9 for the first time32
Transferring content from an Android phone34
Ways of transferring content from an iPhone35
Transferring iPhone content through iCloud36
Transferring contacts from your old phone through Bluetooth36
Contents3
Other ways of getting contacts and other content37
Transferring photos, videos, and music between your phone and computer38
Using Quick Settings39
Getting to know your settings41
Updating your phone's software42
Getting apps from Google Play45
Downloading apps from the web47
Uninstalling an app48
Your first week with your new phone
Basics49
HTC Sense Home widget67
Motion Launch71
Lock screen80
Notifications84
Working with text87
HTC Help94
Personalizing
Themes95
More ways to personalize100
4Contents
HTC BlinkFeed
What is HTC BlinkFeed?112
Turning HTC BlinkFeed on or off113
Restaurant recommendations114
Ways of adding content on HTC BlinkFeed115
Customizing the Highlights feed117
Saving articles for later117
Posting to your social networks118
Removing content from HTC BlinkFeed118
Camera
Camera basics119
Selfies and people shots128
Split Capture133
Panoramic shots135
Other camera features138
Camera settings139
Gallery
Viewing photos and videos in Gallery142
Adding photos or videos to an album146
Copying or moving photos or videos between albums147
Tagging photos and videos147
Contents5
Searching for photos and videos149
Finding matching photos150
Viewing Pan 360 photos150
Changing the video playback speed151
Trimming a video152
Saving a photo from a video153
Viewing a Zoe in Gallery153
One Gallery154
Sending a text or multimedia message via Message+185
Sending a text message (SMS)185
Sending a multimedia message (MMS)186
Sending a group message187
6Contents
Resuming a draft message188
Replying to a message188
Forwarding a message189
Copying a text message to the nano SIM card189
Deleting messages and conversations190
Entertainment
HTC BoomSound with Dolby Audio192
HTC Music193
HTC Connect199
Your contacts list230
Setting up your profile232
Adding a new contact232
Editing a contact’s information234
Getting in touch with a contact234
Importing or copying contacts235
Merging contact information237
Sending contact information238
Contact groups239
Private contacts241
Calendar and Email
Viewing the Calendar242
Scheduling or editing an event244
Choosing which calendars to show245
Sharing an event246
Accepting or declining a meeting invitation246
Dismissing or snoozing event reminders247
Checking your mail248
Sending an email message249
Reading and replying to an email message250
Managing email messages252
Searching email messages253
8Contents
Working with Exchange ActiveSync email254
Adding an email account255
What is Smart Sync?256
Google Search and apps
Google Now257
Google Search260
Google Chrome262
Google Drive264
Google Maps267
YouTube271
Wi-Fi connection293
Wi-Fi Enhanced Connectivity295
Connecting to VPN296
Using HTC One M9 as a Mobile Hotspot298
Sharing your mobile data connection by USB tethering299
Wireless sharing
Bluetooth300
NFC304
HTC Mini+307
Settings and security
Turning location services on or off311
Airplane mode312
Scheduling when to turn data connection off312
Automatic screen rotation313
Setting when to turn off the screen313
Screen brightness313
Touch sounds and vibration314
Changing the display language315
Glove mode315
Installing a digital certificate316
Pinning the current screen316
Disabling an app317
10Contents
Assigning a PIN to a nano SIM card317
Accessibility features318
Accessibility settings320
Turning Magnification gestures on or off320
Navigating HTC One M9 with TalkBack321
Trademarks and copyrights
Index
IMPORTANT CUSTOMER INFORMATION11
IMPORTANT CUSTOMER INFORMATION
Please be advised that many services and applications offered through this unique
device are provided by various device manufacturers, operating system, software and
application developers (e.g. Google®, Motorola®, Microsoft®, BlackBerry®). If you use,
link to or download such a service, or an application such as a non-Verizon Wireless
location based GPS-type service, chat room, marketplace or social network from this
device, you should carefully review the terms of such service or application. If you use
any of these non-Verizon Wireless services or applications, personal information you
submit may be read, collected, or used by the service or application provider and/or
other users of those forums.
Verizon Wireless is not responsible for your use of those applications or information
you choose to submit or share with others. Specific terms and conditions, terms of use,
and privacy policies apply to those applications and services. Please review carefully
any and all terms and conditions applicable to those applications and services
including those related to any location-based services for any particular privacy
policies, risks or waivers.
Your Verizon Wireless Customer Agreement Terms and Conditions and certain other
specifically identified terms govern your use of any Verizon Wireless products and
services.
12About this guide
About this guide
In this user guide, we use the following symbols to indicate useful and important
information:
This is a note. A note often gives additional information, such as what
happens when you choose to do or not to do a certain action. A note also
provides information that may only be applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or
procedure, or lets you know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a
certain task or to get a feature to work properly.
This provides safety precaution information, that is, information that you
need to be careful about to prevent potential problems.
Important RF Notice13
Important RF Notice
This device was tested for compliance with the applicable FCC and Industry
Canada specific absorption rate (SAR) limits for radio frequency (RF)
exposure during typical body-worn operations. To ensure that RF exposure
levels remain at or below the tested levels, use a belt-clip, holster, or similar
accessory that maintains a minimum separation distance of 1.0 cm between
your body and the device, with either the front or back of the device facing
towards your body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these specifications
may not ensure compliance with applicable SAR limits and their use should
be avoided.
This device has been shown to be HAC compatible for CDMA and LTE™.
Hearing Aid Compatibility = M4/T4.
14Important note on recoverable data
Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased
from your device may still be recoverable by third-party data recovery
software. Even a factory reset may not permanently erase all data from your
phone, including personal information.
Features you'll enjoy15
Features you'll enjoy
Personalization
Designed with you in mind, HTC One M9 is filled with innovations that help it to adapt
to your life.
Themes
Make HTC One M9 feel more personal by
customizing how it looks with your own
photos and then mix and match with different
sets of icons, sounds, color schemes, and more.
See What is the Themes app? on page 95.
HTC Sense Home
Your Home screen adapts to your needs at home, at work,
and on the go. New lock screen notifications make it
easier to find what you've missed, see upcoming events,
get restaurant recommendations, and more. See What is
the HTC Sense Home widget? on page 67 and
HTC BlinkFeed Notifications on page 82.
16Features you'll enjoy
HTC BlinkFeed
Kid Mode
Get your favorite topics, news, social media, and more
conveniently delivered to one place on your phone. Even
get suggestions for points of interests and places to eat!
See What is HTC BlinkFeed? on page 112.
Be worry-free while your kids use your
HTC One M9. Customize your little
ones' experience in Kid Mode®, where
they can enjoy a virtual playground with
games, apps, and books that you approve
of. You can check on which sites and
subjects your child has been spending
time on. See Switching to Kid Mode on
page 277.
Features you'll enjoy17
Imaging
Made to help you capture your memories to share with family and friends.
Bokeh
When using Bokeh mode with the main camera, you can
focus on any object by just tapping it, which blurs the
background for an artistic effect. See Changing the focus
in Bokeh mode on page 127.
18Features you'll enjoy
Split Capture
Use Split Capture mode to record
yourself and the action in front of
you. This mode uses both the front
and back cameras to capture a splitscreen photo or video. You can even
resize the split windows. See Using
Split Capture mode on page 133.
Front camera features
Enjoy using the variety of selfie-friendly features with the Camera app.
§ Live Makeup – Before taking your selfie, use Live Makeup to smoothen your
skin. See Applying skin touch-ups with Live Makeup on page 130.
§ Instant selfie shots – Flash a smile, and the camera instantly captures your
smiling face. Or, Just say "Cheese"! See Using Auto Selfie on page 130 and
Using Voice Selfie on page 131.
§ Photo Booth – Take 4 selfies and the camera automatically merges them into a
single picture. See Taking selfies with Photo Booth on page 132.
One Gallery
One Gallery lets you view all your photos and videos that are stored on HTC One M9 as
well as on favored online services right from the Gallery app. You can also find similar
photos and videos using Image match or by searching with keywords or tags. See One
Gallery on page 154.
Features you'll enjoy19
Photo Editor
The Photo Editor app enhances your photos, from basic edits to elegant effects!
Make a photo surreal. Blend in
shapes, elements, and prismatic
effects. See Prismatic on page 165.
Superimpose one image onto
another and create a unique
composition only you can imagine!
See Double Exposure on page 166.
20Features you'll enjoy
Face Fusion uses two photos such as your selfie and
a photo of your favorite celebrity to merge your
looks together. See Face Fusion on page 170.
Enhanced video calling
Face Tracking can detect not just
you but also the people around you
during a video call. Your caller will
see up to 4 faces that are within your
camera’s field of vision.
Also, you can share what you're
looking at on your phone screen to
the person you're chatting with. See
Video chat and phone calls on page
172.
Zoe
Use the Zoe™ app to create stories using your photos and videos combined with your
own soundtrack. Right from this app, you can engage with the Zoe community to share
your content and remix with other people's content. There's also the Zoe website that's
accessible from your computer web browser where everyone can view shared content.
Features you'll enjoy21
To find out how to use the Zoe app, go to www.zoe.com/help. To visit the Zoe website,
go to www.zoe.com.
Sound
Discover audio bliss on HTC One M9 through its built-in speakers, headphones, or
wireless speakers.
HTC BoomSound with Dolby Audio
Hear what you've been missing. HTC BoomSound™ gives you a rich, authentic sound
experience, whether you’re listening to music, watching a video, or playing a game. To
find out more, see Toggling modes in HTC BoomSound on page 192 and Using
HTC BoomSound with headphones on page 192.
HTC Connect
Simply swipe up the screen with three fingers to stream music or video from
HTC One M9 to your speakers or TV. Control the volume and playback with your
phone! You can even enjoy your favorite music on multiple speakers. See What is
HTC Connect? on page 199.
22Unboxing
Unboxing
HTC One M9
1. POWER
2. VOLUME
3. microSD™ card slot with eject
hole
4. Front camera
5. Proximity sensor
6. IR sensor
7. Dual speakers
8. Notification LED
9. nano SIM card slot with eject
hole
10. USB connector
11. 3.5mm headset jack
Unboxing23
If you want to use a case, please don’t cover and block the proximity sensor.
Purchase a case designed for HTC One M9. A dedicated case for HTC One M9
that already has a small opening for the sensor can be purchased through any
Verizon Wireless
store or online at www.verizonwireless.com.
Slots with card trays
With HTC One M9 facing up, the nano SIM slot is on the left side and the microSD slot
on the right side. There are trays inside the slots that are used for inserting your cards.
When inserting the eject tool into the tray eject holes to remove the card trays, make
sure not to press on the trays to avoid damaging the eject mechanism inside the slots.
Also, if you want to use a protective case, make sure to buy a case that's designed for
HTC One M9 and that doesn't block the trays.
24Unboxing
nano SIM card
HTC One M9 uses a nano SIM card.
The nano SIM card is preinstalled on HTC One M9. If you need to remove or replace
the card, refer to the following instructions.
Use a standard
standard nano SIM card may cause the card to not fit properly or damage the card slot.
Inserting a nano SIM card
1. Hold the phone face down.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent
nano SIM card only. Inserting a modified card that is thicker than the
paperclip—into the tray eject hole next to the nano SIM card slot.
Unboxing25
3. Push the tip all the way into the hole until the tray ejects, and then pull the
tray out.
4. Place the nano SIM card into the tray, with the gold contacts facing up and cut-
off corner facing out.
5. Insert the card tray back into the slot.
Removing a nano SIM card
Make sure to switch off HTC One M9 before removing the card.
1. Hold the phone face down.
26Unboxing
2. Insert the tip of the tray eject tool that came with your phone—or a small bent
paperclip—into the tray eject hole next to the nano SIM card slot.
3. Push the tip all the way into the hole until the card tray ejects.
4. Pull the card tray out, and remove the nano SIM card.
5. Make sure that you insert the empty card tray back into the slot.
Storage card
Use a storage card to store your photos, videos, and music. When you need to free up
phone storage space, you can also move certain apps to the storage card, if the apps
support this feature.
The storage card is optional and sold separately.
§ Moving apps to the storage card doesn't back up the apps. If you do a factory
reset, your phone loses the apps. You'll need to reinstall them.
§ When you remove the storage card and insert it in another phone, the apps
on the storage card won't be installed automatically to the other phone.
You'll need to reinstall them.
Unboxing27
Inserting the microSD card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent
paperclip—into the tray eject hole next to the microSD card slot.
3. Push the tip all the way into the hole until the microSD card tray ejects.
4. Pull the microSD card tray out, and place the microSD card—contacts facing
down—into the tray.
28Unboxing
5. Insert the microSD card tray back into the slot.
Unmounting the storage card
When you need to remove the storage card while HTC One M9 is on, unmount the
storage card first to prevent corrupting or damaging the files in the storage card.
1. From the Home screen, tap > Settings > Storage.
2. Tap Unmount SD card.
Removing the microSD card
Make sure to unmount your microSD card before removing it.
1. Hold the phone face up and the top panel facing you.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent
paperclip—into the tray eject hole next to the microSD card slot.
Use the tray eject tool that came with your phone.
Unboxing29
3. Push the tip all the way into the hole until the microSD card tray ejects.
4. Pull the microSD card tray out, and remove the microSD card.
After removing the microSD card, make sure that you insert the empty microSD card
tray back into the slot.
Charging the battery
Before you turn on and start using HTC One M9, it is recommended that you charge
the battery.
§ If the battery has been discharged for several days, you may need to charge
HTC One M9 for several minutes before powering it on.
§ Use only the adapter and the USB cable that came with HTC One M9 to
charge the battery. When the battery power is too low, make sure to use the
power adapter to charge, not the USB cable connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
30Unboxing
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§ As a safety precaution, the battery may stop charging to avoid overheating.
§ Avoid charging the battery in hot environments.
§ When you're using the web browser and charging the battery, HTC One M9
may become warmer. This is normal.
§ To conserve energy, unplug the power adapter from the electrical outlet
after you finish charging.
Switching the power on or off
Switching the power on
Press the POWER button until HTC One M9 vibrates.
When you turn on HTC One M9 for the first time, you’ll need to set it up.
Switching the power off
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
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