Verizon HomeFusion Broadband User Manual

HomeFusion Broadband
User Manual
1
Getting Started ........................................................... 1
1.1 Basic Concepts ................................................................................................................................ 3
1.2 Contents of the HBR Box ............................................................................................................. 4
1.3 Getting to Know the HBR ............................................................................................................ 5
1.3.2 Back Panel............................................................................................................................................10
2
Setup.......................................................................... 12
2.1 Connecting the HBR to the MoCA Network .......................................................................14
2.2 Powering on the HBR..................................................................................................................15
2.3 Connecting Your Network Devices........................................................................................16
2.3.2 Connecting Your Wireless Device Manually............................................................................ 19
2.3.3 Wired Connection to the HBR....................................................................................................... 23
2.4 Wall Mounting the HBR (Optional) ........................................................................................24
3
Graphical User Interface (GUI)................................. 26
3.1 Main...................................................................................................................................................29
3.1.1 My Router ............................................................................................................................................ 30
3.1.2 My Network......................................................................................................................................... 32
3.1.3 Action Zone.........................................................................................................................................33
4
GUI:
Wireless Settings ...................................................... 34
4.1 Wireless Status ..............................................................................................................................35
4.2 Basic Security Settings................................................................................................................37
4.3 Advanced Security Settings......................................................................................................40
4.3.1 Securing Your Wireless Connection ........................................................................................... 41
4.3.2 SSID Broadcast ...................................................................................................................................42
4.3.3 Wireless MAC Authentication.......................................................................................................43
4.3.4 802.11b/g/n Mode............................................................................................................................44
4.3.5 Other Advanced Wireless Options..............................................................................................45
5
GUI: My Network....................................................... 46
5.1 Network Status..............................................................................................................................47
5.2 Network Connections.................................................................................................................48
5.2.1 Ethernet Properties...........................................................................................................................49
5.2.2 Wireless Access Point Properties................................................................................................. 50
5.2.3 Coax Properties..................................................................................................................................51
5.2.4 Broadband Connection (LTE)........................................................................................................ 53
6
GUI: Firewall Settings............................................... 54
6.1 General.............................................................................................................................................56
6.2 Access Control...............................................................................................................................58
6.3 Port Forwarding............................................................................................................................60
6.4 DMZ Host ........................................................................................................................................61
6.5 Port Triggering ..............................................................................................................................62
6.6 Remote Aministration ................................................................................................................64
6.7 Static NAT........................................................................................................................................66
6.8 Advanced Filtering ......................................................................................................................67
6.9 Security Log....................................................................................................................................70
7
GUI: Parental Control ............................................... 71
7.1 Parental Control............................................................................................................................72
7.2 Rule Summary ...............................................................................................................................74
8
GUI: Advanced Settings ........................................... 75
8.1 HBA Advanced Pages..................................................................................................................77
8.1.2 Restore Defaults.................................................................................................................................81
8.1.3 Reboot the Router.............................................................................................................................83
8.1.4 ARP Table .............................................................................................................................................84
8.1.5 Quality of Service (QoS) ..................................................................................................................85
8.1.6 Local Administration........................................................................................................................ 86
8.1.7 Remote Administration...................................................................................................................87
8.1.8 Dynamic DNS......................................................................................................................................89
8.1.9 DNS Server........................................................................................................................................... 91
8.1.10 Configuration File .............................................................................................................................93
8.1.11 System Settings .................................................................................................................................95
8.1.12 Firmware Upgrade............................................................................................................................98
8.1.14 Universal Plug and Play................................................................................................................ 101
8.1.15 SIP ALG............................................................................................................................................... 102
8.1.22 IP Address Distribution ................................................................................................................ 112
8.2 HBR Advanced Pages............................................................................................................... 114
8.2.2 Restore HBR Defaults .................................................................................................................... 117
8.2.4 ARP Table .......................................................................................................................................... 119
8.2.5 Users.................................................................................................................................................... 120
8.2.6 DNS Server........................................................................................................................................ 121
8.2.7 System Settings .............................................................................................................................. 122
8.2.8 Port Configuration......................................................................................................................... 123
8.2.10 IP Address Distribution ................................................................................................................ 125
9
GUI: System Monitoring......................................... 126
9.1 HBR Status.................................................................................................................................... 128
9.2 Advanced HBR Status .............................................................................................................. 129
9.2.1 System Log ....................................................................................................................................... 130
9.2.3 Traffic Monitoring .......................................................................................................................... 132
9.3 Advanced HBA Status.............................................................................................................. 133
9.3.1 Bandwidth Monitoring................................................................................................................. 134
9.3.2 IGMP Proxy ....................................................................................................................................... 135
10
Support.................................................................... 136
10.1 General Troubleshooting ....................................................................................................... 138
10.2 Troubleshooting Your Wireless Connection ................................................................... 139
10.3 Resetting your HBR ................................................................................................................... 141
10.4 Configuring Dynamic IP Addressing on Windows ........................................................ 143
1
Getting Started
1 Getting Started
DMS-CTC-20110909-0007 v2.0 2
Introduction
This User Manual helps you get to know your HomeFusion Broadband service and guides you through the configuration of features of the HomeFusion Broadband Router.
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1.1 Basic Concepts
The Verizon 4G LTE Network
4G Long Term Evolution (LTE) is the latest standard for mobile Internet access and offers superior connection speeds compared to 3G, the predecessor.
Your Home Network
Your home network consists of the following components:
One HomeFusion Broadband Antenna (HBA)
One HomeFusion Broadband Router (HBR)
One or more network devices (computers, network printers and so on)
MoCA is a standard for home networking over a coax connection.
The HBA
The HBA is mounted on the side of the house and is the interface between the Verizon 4G LTE Network and your MoCA devices.
The HBR
The HomeFusion Broadband Router is located in your home and is responsible for interconnecting:
WiFi devices (for example: portable computers, wireless printers, smartphones
with WiFi support and so on)
Wired Ethernet devices (for example: computers).
MoCA devices (for example: the HBA)
This means that all devices that are connected to the HBR will also have access to the HBA, which in turn provides access to the Verizon 4G LTE Network.
The HomeFusion Broadband Router only supports 4G LTE to access the Internet. It is not possible to fall back to 3G in the event of a temporary service interruption of the 4G LTE network.
Your Home Networ
k
HBR
4G LTE Network
MoCA connection
Wired Ethernet connection
WiFi connection
HBA
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DMS-CTC-20110909-0007 v2.0 4
1.2 Contents of the HBR Box
Your box should contain the following items:
Item Description
1 F
our documents:
The Quick Start Guide (Start Here)
The Safety and Regulatory Notices
The Consumer Information about Radio Frequency Emissions and
Responsible Driving
Important Consumer Information
Read these documents before you start using your HBR.
2 The HomeFusion Broadband Router.
In this User Manual we will refer to it as HBR.
3 The Wall Mounting kit containing:
The wall mount docking station
Screws and plugs
4 One power supply for the HBR
5 One yellow Ethernet cable (RJ-45)
2
45
3
1
©2011 Verizo
n
Wireless. All
R
i
ghts Reserved.
CONSUMER INFORMATION ABOUT RADIO FREQUENCY EMISSIONS AND RESPONSIBLE DRIVING
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1.3 Getting to Know the HBR
This section introduces you to the different components of the HBR.
Topic Page
“1.3.1 Front Panel” 6
“1.3.2 Back Panel” 10
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1.3.1 Front Panel
Components
On the front panel of the HBR, you can find:
The Status LEDs:
These Status LEDs allow you to check the state of the services offered by the HBR.
WPS button and LED:
The WPS button allows you to add new wireless clients to your local network in a swift and easy way, without the need to enter any of your wireless settings (network name, wireless key, encryption type).
Power LED
Status LEDs WPS button
Color State Description
Green Solid Powered on and functioning normally.
Blinking Starting up.
Amber Blinking Upgrade ongoing.
Do not remove any cables or switch off the HBR when the HBR is upgrading.
Red Solid Error during startup.
Call Customer Care at 800-922-0204.
Off The HBR is powered off.
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Internet LED
Phone LED — Phone service is not supported at this time
Ethernet LED
Color State Description
Green Solid Connected to the MoCA network.
Blinking Connected to the MoCA network, activity.
Amber Solid Connected to the MoCA network but internal
registration failure.
Blinking Connected to the MoCA network, activity but internal
registration failure.
Red Solid No link to the MoCA network.
Blinking Connected to the MoCA network, HBA could not be
found.
Off The HBR is either powered off or starting up.
Color State Description
Green Solid Connected to the Verizon telephone network.
Blinking Call ongoing or connecting to the Verizon telephone
network.
Amber Blinking Voice mail message available.
Red Solid Failed to connect to the Verizon telephone network.
Off The HBR is either powered off or telephony is not
enabled.
Color State Description
Green Solid One or more the device(s) connected to the Ethernet
por
t, no client data activity
Blinking One or more the device(s) connected to the Ethernet
port, client data activity
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WiFi LED
WPS LED
Red
Solid
No devices connected to the Ethernet port.
Off The HBR is powered off or starting up.
All devices connected to the Ethernet ports are
powered off.
Color State Description
Green Solid Wireless is enabled, no client data activity
Blinking Wireless is enabled, client data activity
Off
The HBR is powered off or starting up.
Wireless is disabled.
For more information, see “4.2 Basic Security Settings”
on page 37.
Color State Description
Green Solid WPS successful.
Amber Solid WPS button pressed.
Blinking WPS session ongoing. The session will stop in either of
the following cases:
After a successful connection.
After two minutes.
Red Blinking at
a constant rate
Connection failed or other error, try again.
If the problem persists, configure your wireless client manually. For more information, see “2.3.2 Connecting
Your Wireless Device Manually” on page 19.
Blinking with a pause pattern
Another WPS session is already ongoing. Wait for two minutes and then try again.
If the problem persists, configure your wireless client manually. For more information, see “2.3.2 Connecting
Your Wireless Device Manually” on page 19.
Color State Description
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For more information on how to connect your wireless clients using WPS, see
“2.3.1 Connecting Your Wireless Devices via WPS” on page 17.
Off WPS not initiated.
The HBR is powered off or starting up.
Color State Description
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DMS-CTC-20110909-0007 v2.0 10
1.3.2 Back Panel
Overview
The following picture gives you an overview of all the back panel components:
USB port (A)
Allows you to power or charge your USB devices. The USB port can deliver up to 500mA of current. Consult the documentation of your device to check how much current it needs to be able to power or charge.
Power switch (B)
Allows you to switch the HBR on/off.
Power inlet (C)
This is where you will plug in the power adapter.
Reset button (D)
If you press this button for:
2 seconds, the HBR will reboot.
10 seconds, the HBR will return to its factory default settings. All changes that you
made to the default configuration will be lost. For example: wireless settings, date and time settings, static IP address allocation and so on.
A
B
C
D
E G
F
Any other possible use of the USB port is currently not supported.
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LAN Ethernet Ports (E)
Allow you to connect your local devices (for example: a laptop, network printer or gaming console) using Fast Ethernet.
Each LAN port also has a LED to indicate the state of the Ethernet connection on this port:
WAN coaxial cable port (F)
Allows you to connect the HBR to the HBA.
Phone port (G)
Allows you to connect your telephone to the Verizon Wireless telephone network.
LED State Description
On Device connected to this port, no client data ac
tivity.
Blinking Device connected to this port, client data activity
Off
The HBR is powered off or starting up.
No device connected to this port.
The Phone service is not supported at this time.
2
Setup
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Setup procedure
Complete the following steps to setup the HBR:
1 If a different router was being used previously, disconnect it. Remove all
components, including power supplies and cables; they will not work with the HBR.
2 Connect the HBR to the HBA.
For more information, see “2.1 Connecting the HBR to the MoCA Network” on
page 14.
3 Power on the HBR.
For more information, see “2.2 Powering on the HBR” on page 15.
4 Connect your network devices.
For more information, see “2.3 Connecting Your Network Devices” on page 16.
In case of problems
If you have trouble configuring the HBR, try the following:
1 Refer to “Support” on page 136.
2 If you did not find a solution in the Troubleshooting section, call the Customer
Care at 800-922-0204.
Optional configuration
After completing the setup procedure, the HBR is ready for use. Optionally, you can now:
Further configure the HBR to your needs (for example, change the wireless
security) using the Graphical User Interface (GUI) of the HBR. For more information, see “Graphical User Interface (GUI)” on page 26.
Wall mount the HBR. For more information, see “2.4 Wall Mounting the HBR
(Optional)” on page 24.
Normally, the Verizon Wireless technician already took care of the installation of your HBR and HBA. So the only thing that you might need to do is add new network devices to your network.
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2.1 Connecting the HBR to the MoCA Network
Procedure
1 Take one end of the coaxial cable and connect into the coaxial wall jack.
2 Connect the other end to the WAN port of the HBR.
Coax
Coax cable
WAN
HBR
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2.2 Powering on the HBR
Procedure
1 Take the power supply that is included with your HBR.
2 Connect the power cord to the Power port of the HBR.
3 Plug the other end into an electrical outlet.
4 Push the On/Off switch to turn on the HBR.
5 Wait a few minutes to allow the HBR to complete the start up phase.
6 The Power LED on the front panel of the HBR must be solid green.
7 After a few minutes, the Internet ( ) LED must be solid green.
If this is not the case, make sure that the coaxial cable is connected properly at both ends. For more information, see “2.1 Connecting the HBR to the MoCA
Network” on page 14.
Off On
Power
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2.3 Connecting Your Network Devices
Introduction
This section helps you to connect your network devices (for example, a computer, a network printer and so on) to the HBR network.
Connection options
If you want to connect your computer to the HBR using:
A wireless connection, you can connect your computer:
Via WPS push button configuration, proceed with “2.3.1 Connecting Your
Wireless Devices via WPS” on page 17.
By manually entering the settings, proceed with “2.3.2 Connecting Your Wireless
Device Manually” on page 19.
A wired (Ethernet) connection, proceed with “2.3.3 Wired Connection to the HBR”
on page 23.
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2.3.1 Connecting Your Wireless Devices via WPS
WPS
Wi-Fi Protected Setup (WPS) allows you to add new wireless devices to your local network in a swift and easy way, without the need to enter any of your wireless settings (network name, wireless key, encryption type).
Requirements
Your wireless device must support WPS. Check the documentation of your
wireless device for this.
The HBR must use WPA2 (default setting), WPA+WPA2 or WPA-TKIP.
Procedure
Proceed as follows:
1 Briefly press the WPS button on the HBR:
2 The WPS button LED starts blinking amber. This indicates that the HBR is now
searching for wireless devices that are in registration mode. You now have two minutes to start WPS on your wireless device.
3 Start WPS on your wireless device.
4 The HBR is now exchanging the security settings.
5 At the end of the procedure the status of the WPS LED will change to either of the
following:
Solid green
This indicates that you have successfully registered your wireless device. You are now connected to the HBR network.
Blinking red at a constant rate
This indicates that the HBR could not find your wireless device. Use the same procedure to try again (you do not need to wait until the LED turns off).
Both Windows 7 and Windows Vista Service Pack 1 have native WPS support.
It is not possible to use WPS when the HBR uses WEP or no encryption.
WPS
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Blinking red with a pause pattern
This indicates that another WPS session is already ongoing. Wait for two minutes and then try again.
Troubleshooting
If you are having trouble connecting your wireless device via WPS, configure your wireless client manually. For more information, see “2.3.2 Connecting Your Wireless
Device Manually” on page 19.
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2.3.2 Connecting Your Wireless Device Manually
Requirements
Your network device must be equipped with a WiFi-certified wireless client.
Your network device must be configured to obtain an IP address automatically.
This is the default setting.
Procedure
If you want to connect a computer using the wireless network, configure the wireless client on your computer with the wireless settings printed on the label of the HBR.
To configure these settings on:
Windows 7, proceed with “Connect your computer on Windows 7” on page 20.
Windows Vista, proceed with “Connect your computer on Windows Vista” on
page 20.
Windows XP, proceed with “Connect your computer on Windows XP” on page 21.
Mac OS X, proceed with“Connect your computer on Mac OS X” on page 22.
On another operating system, consult the help of your wireless client or
operating system.
The default encryption type is WPA2.
SSID: ************** WEP/WPA2 key: **************
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Connect your computer on Windows 7
Proceed as follows:
1 Click the wireless network icon ( )in the notification area.
2 A list of available wireless networks appears.
Double-click the HBR access point.
3 Windows prompts you to enter the network security key.
Type the WPA2 key that is printed on the back of the HBR in the Network key
and Confirm network key box and click Connect.
Connect your computer on Windows Vista
Proceed as follows:
1 Click Start and click Connect To.
2 A list of available wireless networks appears.
3 Double-click the HBR access point.
The HBR is listed with the network name (SSID) that is printed on the back of the HBR (for example: TNCAP123456).
The HBR is listed with the network name (SSID) that is printed on the back of the HBR (for example: TNCAP123456).
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4 Windows prompts you to enter the network security key.
Type the WPA2 key that is printed on the back of the HBR in the Network key
and Confirm network key box and click Connect.
Connect your computer on Windows XP
Proceed as follows:
1 Right-click the wireless network connection icon ( or )in the notification area
and then click View Available Wireless Networks.
2 A list of available wireless networks appears.
Double-click the HBR access point. The HBR is listed with the network name (SSID) that is printed on the back of the HBR (for example: TNCAP123456).
3 Windows prompts you to enter the network security key.
Type the WPA2 key that is printed on the back of the HBR in the Network key
and Confirm network key box and click Connect.
If the HBR is not in the list, see “Windows can not find the HBR access point”
on page 139.
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4 You are now connected to the HBR:
Connect your computer on Mac OS X
Proceed as follows:
1 Click the Airport icon on the menu bar.
2 A list of available wireless networks appears.
Select the HBR from the list.
3 The AirPort window prompts you to enter your WPA password.
In the Password box, type the WPA2 key that is printed on the back of the HBR and select the Remember this network box and click OK.
4 You are now connected to the HBR network.
The HBR is listed with the network name (SSID) that is printed on the back of the HBR (for example: TNCAP123456).
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2.3.3 Wired Connection to the HBR
Requirements
Both your network device (for example, a computer, an Ethernet switch and so
on) and HBR must have a free Ethernet port.
Your network device must be configured to obtain an IP address automatically.
This is the default setting. For more information, see “10.4 Configuring Dynamic IP
Addressing on Windows” on page 143.
Procedure
Proceed as follows:
1 Take the yellow Ethernet cable that was included in your box.
2 Plug the Ethernet cable into one of the four yellow Ethernet ports on the back of
the HBR.
3 Plug the other end of the yellow Ethernet cable into an Ethernet port on the
computer.
4 If you have not yet started up your computer, start up your computer.
5 The LED on the connected Ethernet port should be solid green or blinking green.
6 Use the same procedure to connect your other Ethernet devices (computers,
network printers and so on).
Computer
HBR
Yellow Ethernet Cable
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2.4 Wall Mounting the HBR (Optional)
Introduction
This section will help you to wall mount the HBR.
What you need
A power drill
A pencil to mark the mounting holes
A small level is recommended to level the two holes
The following box items:
The HBR
The wall mount bracket
The screws and wall plugs
Procedure
Proceed as follows:
1 Place the wall mount bracket against the wall at the position where you want to
mount the HBR.
2 Mark the mounting holes with a pencil.
3 Put the wall mount bracket down.
4 If you want to:
Use wall plugs, drill the mounting holes with a 15/64 inches diameter drill bit
and insert the wall plugs in the drilled holes.
Insert the screws directly into the wall, drill the mounting holes with a 5/64
inches diameter drill bit.
If possible, use a level placed on top of the bracket to level the bracket.
The wall plugs are used in softer material such as drywall to provide a more secure mount.
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5 Place the wall mount bracket back into position and insert the screws.
6 Carefully hang the HBR on the wall mount bracket.
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