Verifone V200T3GDE Users Guide
V200t
Installation Guide
Verifone Part Number DOC470-003-EN-A, Revision A
V200t Installation Guide
© 2017 Verifone, Inc.
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Verifone Part Number DOC470-003-EN-A, Revision A
CONTENTS
PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Guide Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CHAPTER 1
Overview V200t Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rear Compartments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Exceptional Ease of Use and Ergonomics . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Critical Security Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Countertop Performance in a Hand-Over Design. . . . . . . . . . . . . . . . . . . . . 12
CHAPTER 2
Setup Selecting Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Contactless Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
PIN Protection Measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Unpacking Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing or Replacing MSAM, Micro SD and SIM Cards. . . . . . . . . . . . . . . . . . 16
Opening Card Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Changing or Installing MSAMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Changing or Installing Micro SD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Changing or Installing SIM Cards (for V200t Plus Only). . . . . . . . . . . . . . . . 18
Establishing Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting by Telephone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting by Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loading Printer Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting Optional Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Optional Device Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting the V200t to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting ECRs to the V200t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Magnetic Stripe Card Reader Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Contactless Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Periodic Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
V200T INSTALLATION GUIDE 3
CHAPTER 3
Specifications V200t Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Unit Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
External Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Primary Smart Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
SAM Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
SIM Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
CHAPTER 4
Troubleshooting
Guidelines
Display Panel Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Keypad Does Not Respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Transactions Fail To Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
CHAPTER 5
Service and Support Maintenance and Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Service Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
APPENDIX A Caution and Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4 V200T INSTALLATION GUIDE
PREFACE
This guide is the primary source of information for setting up and installing the
V200t device.
Audience
Organization
Related
Documentation
This guide provides simple descriptions of the V200t features and the basic
information for installing and configuring the V200t.
This guide is organized as follows:
Chapter 1, Overview. Provides an overview of a V200t device.
Chapter 2, Setup. Explains how to set up and install the V200t and establish
connections with other devices.
Chapter 3, Specifications. Discusses the power requirements and dimensions of
V200t.
Chapter 4, Troubleshooting Guidelines. Provides troubleshooting tips.
Chapter 5, Service and Support. Provides information on contacting your Verifone
service provider, ordering accessories or documentation from Verifone, and
maintaining the V200t unit.
Appendix A, Caution and Warning Messages. Shows the UL/cUL certification-
compliant translations of all Warning and Caution messages in this installation
guide.
To learn more about the V200t device, please refer to the following documents
and their associated Verifone Part Numbers (VPN):
Guide
Conventions
V200t Certifications and Regulations
V200t Quick Installation Guide VPN DOC470-002-EN
V200t
Reference Guide
Please refer to the following document conventions for quickly identifying special
formatting.
Table 1 describes these conventions and provides examples of their use.
Table 1 Document Conventions
Convention Meaning Example
Blue Text in blue indicates terms that
are cross-references.
Italics Italic typeface indicates book
titles or emphasis.
See Guide Conventions.
You must not use this unit
underwater.
VPN DOC470-001-EN
VPN DOC470-004-EN
V200T INSTALLATION GUIDE 5
PREFACE
NOTE
CAUTION
WARNING
Guide Conventions
Table 1 Document Conventions
Convention Meaning Example
Acronym Definitions
The pencil icon is used to
highlight important information.
The caution symbol indicates
hardware or software failure, or
loss of data.
The lightning symbol is used as a
warning when bodily injury might
RS-232-type devices do not work
on the communication port.
The unit is not waterproof or
dustproof, and is intended for
indoor use only.
Due to risk of shock do not use
the unit near water.
occur.
Please refer to Table 2 for the acronyms used in this manual.
Table 2 Acronym Definitions
Acronym Definitions
3DES Triple Data Encryption Algorithm
AC Alternating Current
ANSI American National Standards Institute
cUL Underwriters' Laboratories of Canada
DC Direct Current
DUKPT Derived Unique Key Per Transaction Method as defined in the
VISA’s POS Equipment Requirement: PIN processing and Data
Authentication, International Version 1.0, August 1988
ECR Electronic Cash Register
EMV Europay, MasterCard, and Visa
GPRS General Packet Radio Service
HSPA High Speed Packet Access
ISO International Organization for Standardization
MRA Merchandise Return Authorization
MSAM Multiple Secure Access Module
LAN Local Area Network
LCD Liquid Crystal Display
LED Light-Emitting Diode
PED PIN Entry Device
PIN Personal Identification Number
POS Point-of-Sale
RS-232 Recommend Standard number 232
SAM Secure Access Module
UL Underwriters Laboratories
6 V200T INSTALLATION GUIDE
Table 2 Acronym Definitions (continued)
Acronym Definitions
USB Universal Serial Bus
VPN Verifone Part Number
PREFACE
Guide Conventions
T INSTALLATION GUIDE 7
V200
PREFACE
Guide Conventions
8 V200T INSTALLATION GUIDE
Overview
CHAPTER 1
This chapter presents the basics on the V200t terminal.
V200t Terminal
The V200t offers several communication options, enhanced display, increased
processing power and two USB peripheral ports.
The V200t terminal uses a robust, sleek, and highly functional design. With
modular communication options, enhanced color display, increased processing
power, expanded memory, and two USB peripheral ports.
The V200t can utilize over-the-air connectivity, facilitating mobile telephony
technology for sending and receiving data using Bluetooth, WiFi, or existing
operator-provided 2G and 3G connectivity:
This guide provides an introduction and basic setup procedures for V200t
terminals.
Front Features
Figure 1 V200t Front View
The V200t terminal provides the right combination of features and functions:
• 2.8-inch TFT color screen (QVGA, 240 RGB x 320 pixels)
• 4-way Navigation Button with Selection Keys
• Backlit keypad with tactile and audible feedback.
• Contactles (CTLS) reader
• Smart card reader
• Magnetic card reader
V200T INSTALLATION GUIDE 9
OVERVIEW
3$
3)- 3)-
3$
3!-
3!-
V200t Terminal
• Integrated thermal printer
Rear Compartments
After removing the rear covers, the underside of the V200t shows the following:
Figure 2 V200t Cards Compartment
• Dual MSAM slots
• Dual SIM slots
• Micro SD Card slot
• Battery compartment
10 V200T INSTALLATION GUIDE
Figure 3 V200t Ports Compartment
• Ethernet port
• RS-232 port
• RJ11 port
• USB Host/Client port
• Power port
OVERVIEW
Features and Benefits
Features and
Benefits
Exceptional Ease of
Use and
Ergonomics
The V200t terminal provides the following functionality:
• Four-way navigation button with two function keys for UI access.
• The contactless functionality offers a convenient payment option for
consumers.
• The bold design is sleek, stylish, and lightweight for conveniently handing the
terminal to the consumer for PIN entry or other input.
• A large 8-line by 21-character backlit display with backlit keypad, and extra-
size menu prompts, simplify training and reduce help desk calls.
• The multiple font-capable integrated thermal printer simplifies paper loading
and reduces paper jams. Uses 57 mm wide x 40 mm diameter paper rolls,
prints at 30 lines per second (LPS).
• The triple-track, high-coercivity card reader handles most magnetic stripe
cards.
• Large, hard-rubber keys provide improved tactile feedback.
• Intuitive keypad interface simplify training and reduce support requests.
Critical Security
Protection
• Connects with most POS payment terminals, PCs, and ECRs.
• Supports payment transactions in a variety of payment environments.
• Rugged and reliable design absorbs hard knocks found at point-of-sale
counters.
• Sleek and stylish shape occupies minimal counter space.
• Offers a choice of Master/Session or DUKPT key-management methods to
protect PIN-based transactions.
• The primary smart card reader and the MSAMs safeguard sensitive financial
data and support multiple smart card schemes.
• Certified for ISO7816-3, ISO7816-10 and EMV4.3 standards for smart card
solutions.
• Offers secure, reliable PIN input for expanding range of PIN-based
transactions.
• PCI 5.x-compliant for secure solutions, meeting the PED standard.
• Meets ISO and ANSI standards for PIN encryption, key management, and
MAC.
• The VeriShield security architecture meets published specifications for PCI
PTS POI and provides sophisticated file authentication to prevent execution of
unauthorized software.
• Key injection simplified and secured with Verifone’s SecureKit key loading
software.
T INSTALLATION GUIDE 11
V200
OVERVIEW
Features and Benefits
Countertop
Performance in a
Hand-Over Design
• The 32-bit processing and multi-tasking capabilities ensures fast processing of
payment, payment-related, and value-added applications.
• Exceptional display and printer graphics-handling capabilities that quickly
render logos, graphical fonts, and character-based languages.
12 V200T INSTALLATION GUIDE
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