UVP GelDoc-It TS3, ChemiDoc-It TS3 Installation And User Instructions Manual

TS3
GelDoc-It
®
& ChemiDoc-It
Installation and User Instructions
TS3
®
Imagers
UVP, LLC Ultra-Violet Products Ltd.
2066 W. 11th Street Unit 1, Trinity Hall Farm Estate Upland, CA 91786 Nuffield Road, Cambridge CB4 1TG UK Phone: (800) 452-6788 Phone: +44(0)1223-420022 Fax: (909) 946-3597 Fax: +44(0)1223-420561 Web Site: www.uvp.com
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Table of Contents
Table of Contents .......................................................................................................................................... 2
1.0 Introduction ........................................................................................................................................... 4
2.0 Safety Instructions ................................................................................................................................ 5
2.1 General Notes .............................................................................................................................. 5
2.2 Safety Instructions – Operation and Maintenance ...................................................................... 5
3.0 System Components ............................................................................................................................ 6
3.1 Specifications ............................................................................................................................... 7
3.2 Built-In Touch Screen .................................................................................................................. 7
3.3 Cameras and Lenses ................................................................................................................... 8
3.4 Ethidium Bromide (EtBr) Emission Filter ..................................................................................... 8
3.5 Darkroom ..................................................................................................................................... 8
3.6 Fold Down Tray for Blots ............................................................................................................. 9
3.7 Transilluminator ........................................................................................................................... 9
3.8 LCD Touch Screen ...................................................................................................................... 9
3.9 VisionWorks touch ....................................................................................................................... 9
3.10 Fluorescent Focus Target ............................................................................................................ 9
3.11 Optional Equipment ................................................................................................................... 10
4.0 Setup Instructions and Installation ..................................................................................................... 12
4.1 Components .............................................................................................................................. 12
4.2 Connecting the Transilluminator and Accessories .................................................................... 12
4.3 Installing the Camera, Brackets and Cables ............................................................................. 13
5.0 Operating the System ......................................................................................................................... 16
5.1 Powering Up the System ........................................................................................................... 16
5.2 Preparing the Transilluminator for Use ...................................................................................... 16
6.0 Setting up VisionWorks touch ............................................................................................................ 17
6.2 Connecting to a Network ........................................................................................................... 17
6.2 Installing Drivers or Additional Software .................................................................................... 17
6.4 Setting Preferences ................................................................................................................... 17
7.0 Image Capture .................................................................................................................................... 20
7.1 Preparing for Image Capture ..................................................................................................... 20
7.2 Capturing an Image ................................................................................................................... 21
7.3 Image Capture Settings ............................................................................................................. 23
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7.4 Running Saved Templates ........................................................................................................ 28
8.0 Image Enhancement and Analysis ..................................................................................................... 30
8.1 Using the Gallery to Access Images .......................................................................................... 30
8.2 Compositing for Applications ..................................................................................................... 32
8.3 Additional Features .................................................................................................................... 35
9.0 Service Procedures ............................................................................................................................ 39
9.1 Return Procedure ...................................................................................................................... 39
9.2 Replacement Parts and Accessories ......................................................................................... 39
9.3 Troubleshooting ......................................................................................................................... 40
9.5 Technical Support ...................................................................................................................... 41
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1.0 Introduction
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Imagers 4
The GelDoc-It documenting fluorescent gel images.
In addition to gel documentation capabilities, the ChemiDoc-It cooled, scientific-grade CCD camera allowing users to capture and document chemiluminescent blot images, including Western blots.
The TS3 Imagers are self-contained, light-tight imaging systems with a built-in 15.6” touch screen and computer and VisionWorks touch software for image acquisition and enhancement.
The ChemiDoc-It placement, built-in overhead epi white lighting, a UV transilluminator and a five-position slide-out emission filter wheel with an ethidium bromide (EtBr) emission filter included as standard. Save images to the internal hard drive, to an external USB storage device or to a network drive for later quantitative analysis or enhancement for publication.
UVP’s full package VisionWorks® Acquisition and Analysis software is included* with all TS3 Imagers for image analysis and quantitation of gels, blots and colony plates. VisionWorks requires an external computer and cannot be operated directly on the TS3’s integrated computer.
*System/software configurations may vary by country. Contact UVP or authorized distributor for details.
TS3
Imager is a high resolution imaging system capable of capturing and
TS3
Imager is equipped with a
TS3
darkroom, has a fold-down chemiluminescence tray with multiple levels for
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General warning
Caution: ultraviolet radiation
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2.0 Safety Instructions
2.1 General Notes
For your own safety, please read this chapter carefully before operating. Observe all safety notes listed in this user manual.
Symbols and signal words used
The user manual uses the following symbols and signal words to indicate safety hazards or warnings.
2.2 Safety Instructions – Operation and Maintenance
The system is designed for function, reliability, and safety. The unit may include shortwave UV, which is a powerful source of UV radiation that will cause damage to unprotected eyes and skin.
For your own safety observe the following notes:
The device must only be operated if all protective equipment is present, and the system is
properly installed and fully functional.
Free access to the power plug and main power switch on the back of the unit must be ensured. Disconnect the power supply before servicing the system For UV protection and to extend the life of the UV transilluminator, the system incorporates a
customizable transilluminator shutoff timer built into the software. For additional information, refer to Touch Screen Interface in this manual.
Caution: Do not override the UV safety switch located on the darkroom without the use of protective equipment and face shields.
Caution: Shortwave UV (254 nm) is a powerful source of UV radiation that will cause damage to unprotected eyes and skin. Before operating any unit, ensure all personnel in
the area are properly protected and that instructions for use of this equipment are followed.
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Camera and Lens Located at Top of
Darkroom
15.6” Touch Screen
Computer Power
Button
USB Port
Built-In Overhead
White Lights
Five Position Slide­Out Emission Filter
Wheel
Transilluminator on
Roll-Out Tray
UV Safety Interlock
Switch & Override
BioLite™ Access Port
Power Indicator Lights
Fold down tray for
blots
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3.0 System Components
Refer to the packing slip and pictured components for specific parts and components included with the system.
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General Technical Data
Power Requirements
100/115V, 50/60Hz; 3.1 Amps at 120 Volts 230V, 50/60Hz; 1.55 Amps at 230 Volts Mains supply voltage fluctuations are not to exceed 10
percent of the nominal supply voltage
Pollution Degree
2
Installation Category
II
Altitude
Up to 2000m
Ambient Temperature
5°C to 40°C
Humidity
Maximum relative humidity of 80% for temperatures up to 31°C, decreasing linearly to 50% maximum relative humidity at 40°C
General Technical Data
Operating System
Windows® 8.1, 64-Bit
Connectivity Ports
1 USB (side of system) 6 connections for USB, VGA, Ethernet (rear of
system)
Wireless Networking Capability
802.11 b/g/n
USB Flash Drive Capacity
2 GB (minimum)
Internal Hard Drive
320GB (minimum)
Software
VisionWorks touch (touch screen)
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3.1 Specifications
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3.2 Built-In Touch Screen
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3.3 Cameras and Lenses
GelDoc-It
TS3
: The GelDoc-It
camera with a resolution of 5.0MP with USB 3.0 PC interface.
ChemiDoc-It
TS3
: The ChemiDoc-It scientific-grade monochrome CCD camera. All cameras offer Peltier cooling and full 16-bit file bit depth:
The BioChemi 515 camera has 2.1MP resolution (with zoom lens) and a 4.1MP (with fixed lens) with Peltier cooling to -57°C from ambient. The BioChemi 515 has a peak quantum efficiency of 50%.
The MegaCam 815 camera has 8.1 MP resolution with Peltier cooling to -57°C from ambient. The MegaCam 815 has a peak quantum efficiency of 50%.
All camera settings are factory pre-set for optimum performance when viewing gels, films or membranes under low light level conditions. Contact UVP Technical Support prior to making any adjustments to internal camera settings.
TS3
is equipped with the GelCam 315 camera, a monochrome CMOS
TS3
is equipped with the BioChemi™ 515 or MegaCam 815
3.4 Ethidium Bromide (EtBr) Emission Filter
The ethidium bromide (50mm) UV-blocking bandpass interference filter blocks UV and IR radiation emitted from the transilluminator. The filter is placed in the slide-out filter wheel assembly on the side of the Imager. The filter allows visualization of fluorophores from 580­630nm, targeting the ethidium bromide emission peak of 605nm.
Additional filters are available for other specific fluorophores, including custom filters. Filters can also be removed when imaging non-fluorescent media (including chemiluminescent blots, protein gels, colony plates, etc.) in order to produce brighter images. Contact UVP for ordering information.
3.5 Darkroom
The darkroom is light tight to provide optimal imaging conditions. Darkroom features include:
Fold down tray for imaging closer to the lens (ChemiDoc-It TS3 only) Stylus for operating touch screen computer Epi (overhead) LED white light Roll-out transilluminator tray Five position motorized emission filter wheel Brackets and built-in power ports for installing optional epi UV modules Brackets for installing optional high-intensity halogen or xenon BioLite epi light guides Built-in power jumper cable for transilluminator Power cord for optional LED White Light Plate UV safety interlock switch with manual override to disable UV transillumination and
optional UV epi illumination when darkroom door is opened
Caution: Do not override the UV safety switch without the use of protective equipment and face shields.
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Fluorescent Focus Target
VisionWorks touch software
Fold down tray
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3.6 Fold Down Tray for Blots
The ChemiDoc-It tray located inside the darkroom. The tray folds down and can slide up and down for multiple levels of placement.
TS3
Imager is equipped with a fold down
3.7 Transilluminator
The GelDoc-It transilluminator models. UVP offers a variety of transilluminator configurations, including Benchtop models with multiple wavelengths and variable intensities, as well as the highly uniform, patented FirstLight transilluminator.
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Note: For UV protection and to extend the life of the UV transilluminator, the system incorporates a customizable transilluminator shutoff timer built into the software. For additional information, refer to the Lighting section of this manual.
3.8 LCD Touch Screen
The GelDoc-It screen computer. The touch screen allows the user to perform a variety of tasks, including previewing, capturing, saving and printing images, as well as selecting preference options, without the use of an external mouse or keyboard. The screen can be pressed by finger or with the included stylus.
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and ChemiDoc-It
TS3
Imagers can accommodate UVP’s Benchtop and FirstLight®
TS3
Imagers contain a fully integrated 15.6-inch color touch
For users who prefer not to use the touch screen interface, an external keyboard and mouse are included as standard. These components can be plugged into any available system USB ports.
3.9 VisionWorks touch
Image acquisition and hardware functions for the GelDoc-
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and ChemiDoc-It
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Imagers are controlled by using the VisionWorks touch software interface. In addition to image preview, capture and save functions, VisionWorks touch controls camera and lens functions (exposure, aperture, focus and zoom, where applicable), image printing, lighting and filter selection, and other user settings.
3.10 Fluorescent Focus Target
The UVP Fluorescent Focus Target fluoresces when placed on a UV transilluminator or when exposed to overhead UV. The Target provides sharp fluorescent images to aid in adjusting the lens and camera settings for ideal imaging results.
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Thermal Printer
Epi UV Module
LED White Light Plate
BioLite MultiSpectral Light Source
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3.11 Optional Equipment
UVP offers a variety of optional equipment to support the needs of varying laboratory environments. Refer to Replacement Parts and Accessories at the end of this manual for optional equipment part numbers.
BioLite MultiSpectral Light Source
The BioLite™ MultiSpectral Light Source utilizes high
intensity xenon or halogen lighting in conjunction with fiber optic guides to a supply powerful, directed illumination to a variety of fluorescent stained samples. A wide range of excitation and emission filters enable a wide spectral range of wavelengths, including red, green, blue and NIR.
Thermal Printer
The thermal printer provides archive quality, 256 grayscale prints and five optional cost-effective print sizes.
UV Modules for Overhead Lighting
A set of two 4-watt ultraviolet modules can be connected inside the darkroom to provide epi UV illumination. These modules can be switched on or off in the Lighting menu within VisionWorks touch and can also be removed from the darkroom and used as standalone handheld lamps (as seen in the image to the right).
LED White Light Plate
The LED White Light Plate emits high uniformity with less than 5% coefficient of variance (CV). Plug the LED White Light Plate directly into the power supply within the darkroom and select “White Light Plate under the Lighting menu within VisionWorks touch.
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UV/White Converter Plate
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Converter Plates
An alternate to the LED White Light Plate, the UV/White Converter Plate allows imaging of non­fluorescent stained media with an ultraviolet transilluminator. The converter plate is specially coated to convert 302nm UV to white light rather than using a separate white light box.
The Visi-Blue Converter Plate (not shown) converts UV to a safe 460-470nm wavelength designed for use with blue excitation samples and SYBR Green, SYPRO Orange and GFP stains.
VisionWorks® Analysis Software
All TS3 systems include* a copy of VisionWorks software for analysis of gels, plates and membranes. The software features image enhancement, complete analysis tools and reporting capabilities, and is ideal for users who require image analysis functions in addition to the standard image acquisition capabilities of the VisionWorks touch.
NOTE: VisionWorks software must be installed and operated on an external computer.
*System/software configurations may vary by country. Contact UVP or authorized distributor for details.
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4.0 Setup Instructions and Installation
4.1 Components
When unpacking the GelDoc-It
GelDoc-It
TS3
or ChemiDoc-It
Camera, lens, mount, brackets and hardware Stylus Ethidium bromide (EtBr) emission filter Transilluminator Power cables USB flash drive (8 GB minimum) Keyboard and mouse VisionWorks Software on a flash drive (if included; varies by country) Supporting documentation Black chemi tray for blots (ChemiDoc-It TS3 only) Gel tray and gel ruler (GelDoc-It TS3 only)
When unpacking and setting up the darkroom, two people are required to move the darkroom.
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and ChemiDoc-It
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system
TS3
, the following items will be included:
Place the darkroom on a flat surface which can provide adequate support for up to 100 pounds.
WARNING: Do not attempt to perform any setup procedures while the system is plugged in or powered on unless otherwise instructed.
Do not install the system in areas with high moisture, dust or high temperatures. Keep the equipment away from motors or any other large magnetic equipment. This system is
designed for indoor use only. Do not position the system so that it is difficult to access the power cable and operate
the main power switch at the back of the unit.
4.2 Connecting the Transilluminator and Accessories
1. Inside the darkroom, place the transilluminator on the roll-out tray. Connect the
transilluminator to the internal power jumper cable. Ensure that the green power switch on the front of the transilluminator unit is in the ON position and that the desired wavelength or intensity is selected.
Note: For UV protection and to extend the life of the UV transilluminator, the system incorporates a customizable transilluminator shutoff timer built into the software. For additional information, refer to the Lighting section of this manual.
2. If installing the LED White Light Plate, place the plate on top of the UV transilluminator and
connect the power cord coming from inside the darkroom to the back of the Plate.
3. If installing epi UV modules, place the modules in the brackets located at the top of the
darkroom. Plug the modules into the outlets provided inside the darkroom. Place the power switches located on the modules in the ON position.
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4.3 Installing the Camera, Brackets and Cables
The camera will come equipped with a bracket, mount, brass thumb screws and black screws.
Note: Not all cameras, brackets and bases will look exactly as pictured below.
4.3.1 Installing the Bracket and Mount
1. Install the bracket and mount unit to the top of the darkroom using black screws and brass thumbscrews.
4.3.2 Installing the Camera and Lens
After installing the bracket and mount unit, the camera and lens must be mounted to the top of the darkroom.
1. If attached, pull the lens cover off the camera (do not unscrew).
2. Mount the camera making sure that the white label stating Front is facing the front of the darkroom.
3. Secure the camera and lens to the bracket and mount unit, using brass thumbscrews.
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4.3.3 Installing the Camera Cables
1. Plug-in the camera USB cable and camera power cable to the top of the camera.
2. The connection ports for the camera and lens, are labeled on the back of the
system.
3. Install the connectors to the appropriate connection ports as pictured below.
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4.4 Connecting the Main Power Supply
1. Plug the main power cable into the back of the darkroom and the other end into a surge-
protected power outlet. The main power switch controls the power to the whole darkroom.
Note: It is recommended to leave the power switch on the back of the system in the ON (I”) position except when the system will not be used for an extended period of time (one day or longer).
Note: Do not position the system so that it is difficult to access the power cable and operate the main power switch at the back of the unit.
4.5 Installing Emission Filters
To install the 50mm ethidium bromide (EtBr) filter and any other emission filters:
1. Carefully remove the filter from the protective plastic
case, holding the filter at the edges to prevent placing fingerprints on the glass surface.
2. The filter wheel is located on the user’s right side of
the darkroom. Reach up from inside the darkroom and remove the foam block holding the filter wheel in place.
3. Press in on the slide-out filter wheel door and the door will pop out slightly. Pull the filter
wheel assembly out until it stops.
4. Manually rotate the filter wheel to the desired position. Place the ethidium bromide filter in
Position #1. NOTE: Before placing the filter in the filter wheel, ensure that the text on the edge of the
filter is positioned so it is right side up when facing the installer.
5. Note the position of all installed filters for entry into the Filters menu in VisionWorks
touch.
6. Once all filters have been loaded, slide the filter wheel assembly back into the system
until it locks into place. NOTE: In order for the system to accurately determine the position of the emission filter
wheel, press the Reset Wheel button in the Filters menu, in the software, after the wheel has been moved by hand to load, change or remove filters. This will recalibrate the emission filter wheel alignment. Refer to section 7.1.2 Filters in this manual for more information.
Additional and replacement emission filters are available through UVP. Refer to the Replacement Parts and Accessories section of this manual for ordering information.
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5.0 Operating the System
5.1 Powering Up the System
Set the black power switch on the back of the system to the ON (I) position. Once plugged in to a wall outlet and the black power switch on the back of the system is placed in the ON (I) position, the GelDoc-It
To turn on the touch screen computer, Press the Computer Power button on the upper right side of the system to power on the internal computer/touch screen. Once the computer completely boots, the VisionWorks touch software will load automatically.
Note: The black main power switch on the back of the unit must be in the ON (I) position in order for the internal touch screen computer to function.
The Power Indicator Lights on the front of the unit indicate when the system’s main power and ultraviolet illumination are on. Main Power will illuminate green when the black main power switch on the back of the unit is in the ON (I) position (this does not indicate that the internal computer or touch screen are on). Ultraviolet On will illuminate red when ultraviolet illumination is active within the darkroom.
Note: It is recommended to leave the power switch on the back of the system in the ON position except when the system will not be used for an extended period of time (one day or longer).
5.2 Preparing the Transilluminator for Use
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darkroom and camera are always powered on.
1. Open the darkroom door and turn on the main power switch located on the front of the
transilluminator. Place this switch in the ON (I) position. (Note: It is recommended to always leave this power switch on the ON (I) position.)
2. Use the rotary knob on the front of the transilluminator to select from the available lighting
wavelengths or intensities (transilluminator settings vary by model).
Note: The GelDoc-It
TS3
and ChemiDoc-It
TS3
systems integrate a UV interlock switch which will inactivate all UV when the darkroom door is open. This switch is located on the upper right corner of the darkroom door opening and is only accessible when the door is open. To override the UV interlock, pull out on the switch. The switch will automatically reset after the darkroom door is closed.
Caution: UV Transilluminators are powerful sources of UV radiation which will cause damage to unprotected eyes and skin. Before overriding the UV interlock, be sure all personnel in the area are properly protected, including face shields, proctective eyewear and clothing.
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6.0 Setting up VisionWorks touch
6.1 Powering up the Software
Set the power switch on the back of the system to the ON (I) position to power up the darkroom. To power up the built-in computer, press the Computer Power button located on the upper right side of the TS3. Once the computer completely boots, double click the VisionWorks touch icon and the software will load.
6.2 Connecting to a Network
The TS3 Imagers have built-in wireless network capability. While it is fairly simple to connect the system to a network, it is highly recommend to obtain assistance from a network administrator to ensure that the process is completed properly.
Follow Microsoft or local standard network protocols for network configuration. To minimize the software interface and access Microsoft Windows for network configuration, press the Minimize (“_”) button in the upper-right corner of the software.
6.2 Installing Drivers or Additional Software
In the event that additional drivers or software must be installed on the system, exit the software interface and access Microsoft Windows by pressing the Close (“X”) button located in the upper­right corner of the main TS3 screen.
To install drivers or additional software, copy the software to an external storage device, open Windows Explorer, navigate to the appropriate folder and run the desired program.
6.4 Setting Preferences
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The Settings portion of the software allows the user to select preferences which are normally set once and rarely changed. Such settings include saving images and image save location. Access the preferences by pressing the Settings button in the upper-right corner of the main TS3 screen and selecting from the following tabs:
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General Settings Post-Processing Saving Hardware Settings
General Settings Tab
Language: Use the drop-down arrow to select the desired language for the software interface. Multiple language options are available including English (US), Chinese (simplified), Turkish, Japanese, Korean, Russian, Portuguese, Spanish and German.
Save Template: Select from Ask, Always or Never. The Ask option will ask to save any changes to a template. Always will save the changes automatically without asking. Never saves the changes automatically.
Post-Processing Tab
Auto Rotate: Set Auto Rotate to ON to automatically rotate the image to the desired degree upon image capture. Note: “Auto Rotate” must be set to ON in order to rotate images during
image capture, as images cannot be rotated after capture using the software.
To select the degree of image rotation, tap the Auto Rotate slider button, to turn on this function. There are three options for rotation settings in the drop-down menu. The image can be rotated 90 degrees clockwise, 90 degrees counterclockwise, or 180 degrees (upside down).
Auto Invert Image: Set Auto Invert Image to ON to automatically invert the image upon image capture. Note: “Auto Invert Image” must be set to ON in order to invert images during image capture; captured images can also be inverted in the Gallery view.
Noise Subtraction: Set Noise Subtraction to ON to reduce the amount of background and ambient (“white”) noise within the image. In most circumstances, this setting should be left
ON. Note: “Noise Subtraction” must be set to ON in order to subtract noise from images during image capture, as noise cannot be subtracted from images after capture using the software.
Saving Tab
Save Format: Press the down arrow to select the desired file save format from the drop­down menu. Save images in JPEG or TIFF file formats.
From the drop-down menu to the right of the chosen file format, choose Save Selected
Format Only to save the image only in the chosen format. Or, select Save Selected & Original Formats to save in both the selected format as well as in an uncompressed TIFF
format (note: two separate files will be saved using this method).
Note: If the TIFF file format is selected and Save Selected & Original Formats is also selected, both compressed and uncompressed TIFF files will be saved.
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Save Images To: Select the location where images are to be saved. The black dot within the radio button indicates which selection is activated.
1. Select USB to save the file to the USB drive if one is currently inserted. If a USB device is not present, the user will be notified that a USB drive is not present when attempting to save an image.
2. Select Prompt for Location will prompt the user to select a file save location when attempting to save an image. This setting will also allow the user to save using a custom file name.
3. Choose Select Folder to define where the file will be saved when attempting to save an image. Select from any local or network drive by pressing the folder icon to the right of the file path display. Note: The Select Folder radio icon must first be selected prior to
defining the save location.
Auto Save After Capture: Set Auto Save After Capture to ON to automatically save the image after capture. The image will automatically save to the location selected in Save
Images To and in the format selected in Save Format, as described above. NOTE: If the Auto Save After Capture function is set to OFF, press the Save button in the
Gallery view to manually save an image. Auto Print After Capture: Select ON to automatically send the captured image to the default
printer after an image is captured. If a default printer is not installed, the Windows “Printers
and Faxes” dialog will automatically appear after the image is captured. Select the desired printer in the “Printers and Faxes” dialog box and press OK on the dialog box to print the
image.
Hardware Settings
Field of View: This setting is set to match the lens being used. When using a fixed focal length lens, select Full Resolution. If using a zoom 12.5-75mm zoom lens, select for that option.
Accept or Cancel Settings
Once all Preferences settings have been made, press the Checkmark button at the bottom of the Preferences screen to save all preferences and go back to the main TS3 screen. Or, press the “X” button to go back to the main TS3 screen without saving changes.
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“Acquisition” Tab
Acquisition Tab: To access system acquisition settings, press to select the Acquisition tab.
Lighting: Press the Lighting button on the main TS3 screen to access the lighting selection menu.
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7.0 Image Capture
7.1 Preparing for Image Capture
Prior to capturing an image, prepare the image focus as follows:
1. Remove the blue protective film from the Fluorescent Focus Target (see the Fluorescent Focus Target section of this manual for more information).
2. Turn on the transilluminator and place the Target on the transilluminator surface.
NOTE: The darkroom has a UV safety switch that turns off the transilluminator and optional epi UV modules when the door is open.
3. Navigate to the Acquisition tab.
Before previewing or capturing images, choose the appropriate lighting and emission filter settings in the Acquisition tab.
7.1.1 Lighting
Epi Illumination: Select the desired button to choose from the following epi illumination sources: White, Accessory or Off. Accessory lighting is only functional when optional epi UV modules
are installed in the system darkroom.
Transillumination: Select the desired button to choose from the following transillumination sources: UV, White Light Plate or Off.
1. UV will activate the ultraviolet transilluminator within the system darkroom
2. White Light Plate base lighting is only functional when the optional LED white light plate
is installed in the darkroom.
Inactivity Light Shutoff: The Inactivity Light Shutoff will automatically turn off the transilluminator within the darkroom after a selected period of time. From the drop down menu, select from 1, 5, 10, 15, 20 or 25 minutes of inactivity time prior to shutoff. To re­enable lighting after the inactivity light shutoff period, access the Lighting button from the main screen and turn the lighting on again.
7.1.2 Filters
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Filters: Press the Filters button on the main TS3 screen to access the filter selection menu.
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Filter Selection: Select the desired emission filter by pressing the appropriate radio button. Select from one of five filter positions on the built-in filter wheel.
Reset Wheel: Press the Reset Wheel button to recalibrate the emission filter wheel alignment after the wheel has been moved by hand to load, change or remove filters. NOTE: If Reset Wheel is not pressed after the filter wheel has been manually rotated, the system will not be able to accurately determine the position of the emission filter wheel.
Edit: To change a filter name, press the desired radio button to select the emission filter and then press the Edit button. A screen will appear allowing the user to type in a new filter name. Press the Checkmark button to accept the new name or the “X” button to cancel the filter name change.
7.2 Capturing an Image
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Start Preview: To view a preview of the image prior to capturing, press the Start Preview button.
This function is active when the button’s text and pictogram are shown in purple and read “Stop
Preview”. When active, press the button again to
deactivate live preview.
Maximize Minimize
Full Screen Mode: When an image preview is open, press the Maximize button to show the image in full-screen mode.
Press the Minimize button to close full-screen.
Start Capture: Press the Start Capture button. For longer exposures, the amount of time remaining for the capture to complete will appear to the right of
the “Start Capture” button.
This function is active when the button reads “Stop
Capture” in purple lettering.
NOTE: When using the Start Capture button, if the Auto Save After Capture function is enabled in Settings, the image will automatically be saved to
Manual Input: Manual Input is used to set up acquisition settings manually and acquire an image.
Templates
Templates: Manual Input settings can be saved as Templates. Pressing the Templates button will display the list of templates.
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Templates provide the ability to adjust settings and automate image capture. They are used to recall pre-saved image capture settings for repeated experiments. An unlimited number of templates can be saved in the system, with up to five quick-access templates available at the top of the main system screen for easy access and other templates saved to the templates list.
1. There are two ways to acquire images:
2. While in Manual Input mode, image capture and system settings can be adjusted. The
Start Preview window provides a real-time view of the imaging area, while settings are changed.
3. To view the window full screen:
4. To capture the image:
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the selected folder.
Digital Zoom Buttons
Digital Zoom Buttons: Use the “+” and “–” buttons below located to right of the preview window. Note that the higher the zoom percentage is, the larger the image will appear.
Tap and drag within a window to move around on the zoomed-in image.
NOTE: When using a zoom lens, optical zoom lens adjustment can be done with the slider bar found under the Focus and Aperture screen.
For additional information on optical and digital zooming, refer to section 8.3 Additional Features.
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5. To digitally zoom into the image:
7.3 Image Capture Settings
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Focus and Aperture
Focus and Aperture: Press the Focus and Aperture button to access lens focus and aperture adjustment. Use the vertical slider bar and/or the “+” and “–” buttons below the slider to make adjustments to these settings.
The current focus and aperture setting will be
indicated above the slider bar.
When using a zoom lens, an additional slider bar
will be shown for optical zoom lens adjustment
Capture Mode
Capture Mode: Press the Capture Mode button to access exposure time adjustment for live image preview and capture, as well as to select modes for image capture.
Use the vertical slider bars and/or the “+” and “–” buttons to make adjustments to the desired portion of the exposure time (min, sec, ms or microseconds).
To adjust capture modes, select the desired mode from the drop-down menu. Capture modes include:
Manual Exposure: Captures one (or more)
images with a pre-selected exposure time.
Auto Exposure: Captures an image with an ideal
exposure time determined automatically by the system prior to image capture. (NOTE: When using the Auto Exposure function, any exposure time settings made by the user prior to image capture will be changed.)
After selecting Auto Exposure, select from one of the following image acquisition settings:
1. Best (Longer Exposure) exposes the image to the maximum value of the histogram (65,000 gray levels).
2. Better exposes to fill the histogram 50% so the brightest portion of the image is at 32,000 gray levels.
3. Good exposes to fill the histogram to 25% or 16,000 gray levels.
4. Minimum (Fast Exposure) exposes to fill the histogram to 10% over background. Minimum and Good settings are particularly useful for chemiluminescent imaging applications and
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1. Adjust the exposure, focus, zoom (if applicable) and aperture controls using the Focus, Zoom and Aperture menus in the VisionWorks touch screen until an ideal image is
visible. In addition to Lighting, Binning and Filters, Templates can be used to preset the
following settings:
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allow for quicker image capture overall.
For sequential capture modes which manipulate frames and stacking, refer to Section 8.3 Additional
Features
Histogram
Histogram: Press the Histogram button to access image histogram adjustment. Use the pointers on the vertical slider bar to make adjustments to this setting. Slide the top marker down to darken the image, or slide the bottom marker up to lighten the image.
Push the “Reset” button to reset the markers to the
top and bottom of the slider bar, showing the image’s
full histogram range. Turn Auto Adjust on to automatically adjust the
image histogram for ideal imaging results. When Auto Adjust is turned off the histogram will
automatically revert back to previously determined manual settings.
Note: When a color image is present, the histogram menu will show three separate slider bars, allowing histogram settings for red, green and blue channels.
NOTE: Histogram settings also apply to the Gallery view, discussed later in this manual.
Binning/Interpolation
Binning/Interpolation: Press the Binning/Interpolation button to access image binning and interpolation adjustment options.
Binning is the process of combining multiple image pixels into one larger pixel. For example, 4x4 binning combines a four-by-four area of pixels (sixteen pixels all together) into one large pixel, and so forth. This allows quicker preview and capture when longer exposure times are necessary in low-light situations (such as in chemiluminescence applications).
For additional information regarding this feature, refer to Section 8.3 Additional Features
Select a higher Preview Binning to make sample previewing faster. Preview binning will not affect the captured image. (Note: Preview binning is only available on chemi-capable systems.)
Select a higher Capture Binning to decrease image capture time, especially in low light situations. (Note: Capture binning is set to 1x1, thus no binning, by default.)
Depending upon system model, image Interpolation settings may also be found in the Capture Binning dropdown menu. By utilizing advanced algorithms integrated into VisionWorks touch, Interpolation
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effectively increases an image’s resolution beyond
the camera’s native resolution. To activate image
interpolation, select the desired interpolated resolution from the Capture Binning dropdown menu.
Saturation Warning
Saturation Warning: Turn on Saturation Warning to provide a bright yellow or red image overlay on oversaturated areas of the image during Live Preview. Yellow indicates mild overexposure while red indicates extreme overexposure.
To capture an ideally exposed image, decrease the aperture or exposure time until the yellow or red overlay disappears.
To activate saturation warning, press the Saturation Warning slider until the check mark appears.
Template Action
Press the Template Action button to select which action the TS3 Imager will take when a template is selected. Available actions include:
Start Capture: When a template includes this
Action, all system settings will be adjusted according to the template and then the image will automatically be captured.
Start Preview: When a template includes this
Action, all system settings will be adjusted according to the template and an image preview will automatically be shown.
Do Nothing: When a template includes this
Action, all system settings will be adjusted according to the template; no image preview or capture will occur.
Done and Save
Done and Save: After all template settings have been made, press the Done (checkmark) button. Then, to save the selected settings as a template for future use, press the Save (disk) icon.
A window will appear prompting the user to enter a template name using the on-screen keyboard. After the name has been entered, press the Checkmark button to accept the name or the “X” button to cancel.
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2. Once all desired settings have been selected, the Template must be given a name and saved.
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3. For new templates, a pop-up will appear requesting for the template to be assigned a name.
4. For changes to existing templates, the keyboard will appear with the template name shown. The user can then accept the current name by pressing the Checkmark button, enter a new template name then press the Checkmark button, or press the “X” button to cancel saving.
5. The following screen will list the saved settings of the new template which can now be accessed at a later time to automatically apply the saved settings.
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Templates
Templates: To access saved templates, press the Templates button.
Template Settings
Press the pencil icon in the upper-left corner of the screen to the left of the template name.
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7.4 Running Saved Templates
Once the template is selected, all template settings and actions will automatically be performed on the system.
1. To select the quick-access templates to be shown at the top of the TS3 screen, press the
Templates button until the list of saved templates is shown.
2. A template is active when the template button shows white letters on a purple
background. A template is inactive when black letters are shown on a gray background.
3. To edit a template name, press the gray pencil icon to the right of the template name in the list of saved templates. The template settings will be shown. An on-screen keyboard will appear. Use the keyboard to enter the desired template name. Press the Checkmark button to accept the revised name, or press the “X” button to cancel.
4. Then, press and drag the template to the desired quick-access position.
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5. Once the template is selected, all template settings and actions will automatically be performed on the system. To run a template, either:
a. Select the desired template from the Templates menu by pressing the gray check
b. Select the template from the quick-access area.
6. To delete a template, press the gray trash can icon to the right of the template name.
7. To disregard a template and enter settings and actions manually, press the Manual Input button located at the top right of the software.
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box icon to the right of the template name, or
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“Gallery” Tab
Gallery: To access the photo gallery, press to select the Gallery tab.
Once active, select the desired image from the top of the Gallery screen.
Gallery Navigation
Use the Gallery Navigation buttons to navigate through the image gallery.
When multiple “pages” of images appear in the gallery: BE CONSISTENT THROUGHOUT DOCUMENT WITH
USE OF INDENTS ON BULLETS & NUMBERS
Press Previous to go to the previous page. Press Next to go to the next page. Press Last to go to the newest picture in the
Gallery.
Press Active to go to the active image shown on
the main image screen.
Save Burned
Time Stamp
Save
Save Burned: Press the Save Burned button to save the image with all modifications (such as time stamp and histogram modifications) embedded in the image. Or, press the Save button to save the raw image without any modifications embedded. Images will be saved to the location specified in Preferences.
Time Stamp: To add a date stamp to the captured image, press the Time Stamp button, then press the slider until the check mark appears. This will add mmm/dd/yyyy hh:mm:ss to the bottom right corner of the image.
NOTE: The time stamp is not saved to the image unless Save Burned is selected (as described earlier in this manual).
Save: The file name is automatically assigned by the software as yyyy-mm-dd_hh-mm-ss, with “yyyy-mm­dd” being the date of image capture and “hh-mm-ss” being the time of image capture.
NOTE: To manually change the file name when saving an image, select Prompt for Location under the Saving tab in Settings prior to saving. Then, each time the a save button is pressed, the user will be prompted to select a file save location and can enter a custom file name.
NOTE: If Save Selected & Original Formats is selected
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8.0 Image Enhancement and Analysis
8.1 Using the Gallery to Access Images The Gallery can be used to access all saved image files.
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in the Settings menu (described earlier in this manual) and the Save button is pressed, both the Selected & Original formats will be saved. However, if the Save Burned button is pressed, only the selected format will be saved.
Open Image
Open Image: To open a previously-saved image, press the Open Image button. Pressing this button will open the Windows file/folder navigation screen. Select the desired file and press Open.
Close
Close: Press the Close button to the right of the image to close the active image. If the image is unsaved, the user will be prompted to save the image before closing.
Information
Information: Press the “i(Information) button to view information pertaining to the open image. Information includes exposure time, illumination, focus and
aperture settings. Press the “i” button again to close
the image information screen. NOTE: Image information is only available for images
captured using the TS3 Imager.
Minimize and Close
Minimize: Press the Minimize (“_”) button in the upper­right corner of the screen to minimize VisionWorks
touch.
Close: Press the Close (“X”) button in the upper-right corner of the screen to close the software. If any unsaved images are open prior to closing the software, the user will be prompted to choose one of the following:
1. Save the current image
2. Not save the current image
3. Cancel closing the software
4. Save none of the images
5. Save all images
The user will also be prompted to Save Selected Format or Save Selected & Original Formats. See
the “Preferences” section of this manual for more
information.
Print
Print: Press the Print button to print the current image on the default printer. If a default printer is not installed, pressing the Print button will place the print request in queue.
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“Compositing” Tab
Compositing: To access image compositing tools, press to select the Compositing tab.
Copositing tools include Fluorescent, Merge and Chemiluminescent. Press to select the desired compositing tool once the Compositing tab has been selected.
To exit out of and open a different type of
compositing tool, press the “X” button in the lower
right of the screen. The first click will clear the composited images, and second click will exit to the initial compositing screen.
Pseudocolor and Invert
Pseudocolor: Press the Pseudocolor button to access a variety of Pseudocolor options for captured images. Pseudocolor options include in vivo, oversaturation (shows yellow to indicate mild overexposure and red to indicate extreme overexposure), yellow, red, green and blue. Press the appropriate radio button to select the desired pseudocolor.
Invert: Press the Invert button to access image inversion selection. Under Invert, touch the slider until the check mark appears to activate image inversion.
NOTE: Pseudocolors and image inversion are not saved to the image unless Save Burned is selected (as described earlier in this manual).
Fluorescent Compositing Tool
Fluorescent Compositing: The Fluorescent Compositing Tool is used to merge various fluorescently-colored channels into one image.
To use this tool, first open two or three images in the
gray area (gallery bar) below the “Compositing” tab.
Drag the base/primary image from the gallery bar to
the “Drag image here” Base Image area. Then, drag
one or two overlay images to the second and third
“Drag image here” boxes.
The base and overlay images’ histogram,
pseudocolor and inversion attributes can be adjusted to create the ideal composited image. To do so, select the desired image to be adjusted by pressing it. A black outline will surround the selected image. Then, use the Histogram, Pseudocolor and Invert tools on the left side of the screen to modify the image(s) and Preview composited image as desired.
Use the percentage tool to the right of the overlay
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8.2 Compositing for Applications
The VisionWorks touch can be used to composite images for several applications including chemiluminescence, and fluorescence.
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image(s) to determine the intensity of the overlay image(s) in the final composited image. Note that the percentage shown pertains to the saturation levels in the overlay image(s). Therefore, as higher percentages are selected, only pixels with higher saturation levels will be shown in the final composited image. For example, if 65% is selected, only pixels with over 65% saturation in the overlay image will be shown in the final composited image.
Once the ideal composited image has been created, press the Checkmark button below the Preview composited image to complete fluorescent compositing.
Merge Compositing Tool
Merge Compositing: The Merge Compositing Tool is used to merge up to three different images, pulling a specific color channel (red, green or blue) from each image. This tool is useful for multiplexing applications.
The Merge Compositing Tool consists of three gray rectangles where images can be placed (each
rectangle states “Drag image here”). The color
channel to be pulled from the image in each box is shown in the colored bar below the gray box (red on top, green in the middle, and blue on the bottom).
To use this tool, first open two or three images in the
gray area (gallery bar) below the “Compositing” tab.
Depending upon the desired color to be composited,
drag an image from the gallery bar to the “Drag
image here” area.
Each image’s histogram, pseudocolor and inversion
attributes can be adjusted to create the ideal composited image. To do so, select the desired image to be adjusted by pressing it. A black outline will surround the selected image. Then, use the Histogram, Pseudocolor and Invert tools on the left side of the screen to modify the image(s) and the Preview composited image as desired.
Once the ideal composited image has been created, press the Checkmark button below the Preview composited image to complete fluorescent compositing.
Chemiluminescent
Compositing Tool
Chemiluminescent Compositing: The Chemiluminescent Compositing Tool is used to merge various image channels for chemiluminescent imaging.
This tool functions exactly the same as the Fluorescent Compositing Tool described earlier, except that the middle overlay image will always automatically be inverted. This is ideal for
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chemiluminescent white light overlays. For more information on using this tool, see the
Fluorescent Compositing Tool as described earlier in this manual.
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Zoom
Digital Zoom Buttons
Optical zoom: Both the GelDoc-It
TS3
with the GelCam 315
camera and the ChiemiDoc-It
TS3
with the BioChemi 515 camera are equipped with optical zoom lenses, meaning that the system uses the lens’ optics to make the sample appear closer/larger on the screen. Optical zoom is adjusted using the vertical slider in the Zoom menu on the software screen.
Digital zoom: The ChemiDoc-It
TS3
with the MegaCam 815 camera utilizes a fixed focal length lens, meaning that optical zoom is not available. However, given
the camera’s high megapixel resolution, digital
zooming can be used to move in closer on the image. Digital zoom enlarges a portion of the image, simulating optical zoom. Thus, the camera crops a portion of the image and enlarges the cropped portion to fill the imaging area on the screen.
Capture Mode
Capture Modes, Addditional: Sequential – Constant Time: Select the number of
frames to be captured as well as the total image capture time, and the software will automatically capture the desired number of frames with evenly divided exposure times.
Sequential – Variable Time: Captures sequential
images with user-selectable exposure times per image. For example, capture one image at 300ms exposure, immediately followed by another image captured at 200ms exposure, and so forth.
Click “+” to add a new interval. Tap to edit each time block (Min, Sec, Ms and Micro) as needed, then use the on-screen keyboard to make edits. Or, use the dropdown menu to select from several pre­defined interval sets for specific applications.
Image Integration – Continuous: Captures
multiple images at a desired exposure time and
continually “stacks” the images, compensating for
low-light limitations. Image Integration - Continuous will continue image acquisition and “stacking” until the user stops the image capture.
Image Integration – Automatic: Similar to Image
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8.3 Additional Features
Additional features and detailed explanations can be found in this section.
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Integration - Continuous, except the software automatically stops image capture and “stacking” when the ideal level of saturation has been achieved.
Select the Number of Frames to be captured during Manual Exposure and Sequential Constant Time image capture modes. Use the “+” and “–” buttons to select the desired number of frames.
Histogram
BE CONSISTENT WITH THE TEXT ALIGNMENT FROM SECTION TO SECTION. FOR EXAMPLE,
THIS SECTION LEFT ALIGNMENT DOESN’T
MATCH THE SECTION ROWS ABOVE Histogram: Press the Histogram button to access
image histogram adjustment. Use the pointers on the vertical slider bar to make adjustments to this setting. Slide the top marker down to darken the image, or slide the bottom marker up to lighten the image.
Push the “Reset” button to reset the markers to the top and bottom of the slider bar, showing the image’s
full histogram range. Turn Auto Adjust on to automatically adjust the
image histogram for ideal imaging results. When Auto Adjust is turned off the histogram will
automatically revert back to previously determined manual settings.
Note: When a color image is present, the histogram menu will show three separate slider bars, allowing histogram settings for red, green and blue channels.
NOTE: Histogram settings also apply to the Gallery view, discussed later in this manual.
Binning/Interpolation
Binning is the process of combining multiple image pixels into one larger pixel. For example, 2x2 binning combines a two-by-two area of pixels (four pixels all together) into one large pixel, 4x4 binning combines a four-by-four area of pixels (sixteen pixels all together) into one large pixel, and so forth. This process shortens the image preview and capture process when increased sensitivity is needed, and
also aids the camera’s sensor in capturing and
displaying more image signal in low-light situations (such as in chemiluminescence applications). The disadvantage of binning is an overall reduction of resolution, as the effective image pixel area is exponentially reduced as binning is increased.
Select a higher Preview Binning to increase the preview frame rate and make sample previewing faster. Preview binning will not affect the captured image. (Note: Preview binning is only available on
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chemi-capable systems.) Select a higher Capture Binning to decrease image
capture time or to acquire more image signal in the same amount of time, especially in low light situations. Note that increased capture binning will decrease the overall pixel resolution of the captured image. (Note: Capture binning is set to 1x1, thus no binning, by default.)
Depending upon system model, image Interpolation settings may also be found in the Capture Binning dropdown menu. By utilizing advanced algorithms integrated into the software, Interpolation effectively
increases an image’s resolution beyond the camera’s
native resolution. To activate image interpolation, select the desired interpolated resolution from the Capture Binning dropdown menu.
“Off” and “On” Sliders
Throughout the TS3 interface, the “Off” and “On” Sliders are used to turn settings either off or on. To toggle between off and on, tap the Slider; the Slider
will autmatically move between the “X” (off) and the
checkmark (on).
Slider Bar
Use the slider bar to adjust various settings, including Exposure, Aperture, Histogram, Focus and Zoom (if applicable). To adjust the settings, do one of the following:
Press and drag the marker (small triangle) to the
desired position;
Touch anywhere along the gray slider bar and
the marker will automatically “snap” to that
position (not applicable to Histogram); or
Press the “+” and “–” buttons to make fine adjustments to the settings (not applicable to Histogram).
Minimize and Close
Press the Minimize (“_”) button in the upper-right corner of the screen to minimize the software.
Press the Close (“X”) button in the upper-right corner of the screen to close the software. If any unsaved images are open prior to closing the software, the user will be prompted to choose one of the following:
1. Save the current image
2. Not save the current image
3. Cancel closing the software
4. Save none of the images
5. Save all images The user will also be prompted to Save Selected
Format or Save Selected & Original Formats. See
Marker
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the “Preferences” section of this manual for more
information.
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9.0 Service Procedures
9.1 Return Procedure
A Returned Goods Authorization (RGA) number must be obtained from UVP Customer Service before returning any product. INCLUDE CONTACT INFORMATION HERE.
9.2 Replacement Parts and Accessories
To order accessories or replacement parts for the GelDoc-It contact UVP’s offices.
Part Description Part Number
Epi UV Modules:
UV Module, 254/365nm, 4 watt (115V) 95-0021-12 (Qty. 2 Recommended) UV Module, 254/365nm, 4 watt (230V) 95-0021-10 (Qty. 2 Recommended)
Fuses:
Fuse, 3.15A (for Darkroom) 56-0022-04 (Qty. 2 Required) Fuse, 2A (for Transilluminators) 56-0002-01 (Qty. 2 Required)
Emission Filters:
Filter, Ethidium Bromide, 50mm Square 38-0220-01 Filter, SYBR Green, 50mm Square 38-0219-01 Filter, SYBR Gold, 50mm Square 38-0221-01
Transillumination Accessories:
LED White Light Plate 95-0476-01 White Light Converter Plate, 21x26cm 38-0191-01 Visi-Blue Converter Plate, 21x26cm 38-0200-01
Gel Accessories:
Gel-Cutter 85-0002-01 Gel-Ruler 85-0003-01 Gel-Scooper 85-0006-01 Gel-Tray, small 85-0007-01 Gel-Sentry DNA Preparation Plate 97-0076-01 Fluorescent Standard Step Tablet 33-0014-02
Protective Equipment:
Spectacles, UV Blocking (UVC-303) 98-0002-01 Goggles, UV Blocking (UVC-503) 98-0002-02 Faceshield, UV Blocking (UVC-803) 98-0002-04
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9.3 Troubleshooting
No Power to the Darkroom or Transilluminator
1. Recheck the main power cord connection to the GelDoc-It as well as the power cables between the darkroom and transilluminator, LED White Light Plate or optional epi UV modules.
2. Check the fuses located at the back of the unit next to the power port. A small flat-head screwdriver or similar tool is required. Push the bottom tab of the fuseholder up until the bottom of the fuseholder pops out. Then, push the top tab down until the top pops out. The entire fuseholder can now be removed.
Inspect the thin wire within each glass fuse to see if there is a break in the wire. If so, replace the fuse(s). If fuses are blowing repeatedly, contact UVP Technical Support for additional troubleshooting.
Transilluminator Will Not Turn On
1. In addition to turning on “UV transillumination” in the Lighting menu within the VisionWorks touch software, the transilluminator itself has a power switch. Make sure that the green transilluminator power switch, located on the front of the transilluminator, is in the ON position.
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darkroom
2. For UV protection and to extend the life of the UV transilluminator, the system incorporates a customizable transilluminator shutoff timer built into the software. For additional information, refer to the Lighting section of this manual.
Error Messages Appear on the Screen
1. An error message that is related to the software interface or Microsoft Windows may appear on the screen. If the message is related to Microsoft Windows, such as a reminder to activate or update the copy of Windows, please contact your system administrator for assistance.
2. If an error message appears repeatedly and your system administrator does not recognize it as a Microsoft Windows error, contact UVP Technical Support for further assistance.
9.4 Care and Cleaning
Use only mild soap or detergent solution for cleaning the GelDoc-It use oil- or petroleum-based cleaners for the cabinet. Ensure that the system is turned OFF and unplugged during cleaning.
When cleaning the transilluminator surface, use a damp soft cloth or sponge. Never use abrasive cleaners which can damage the UV filter surface.
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. Do NOT
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If you are in North America,
South America, East Asia or
Australia:
If you are in Europe, Africa, the
Middle East of Western Asia:
Call (800) 452-6788 or (909) 946-
3197, and ask for Customer
Service during regular business
days, between 7:00 am and 5:00
pm, PST.
Call +44(0) 1223-420022, and ask
for Customer Service during regular
business days between 9:00 am and
5:30 pm.
E-mail your message to:
info@uvp.com
E-mail your message to:
uvp@uvp.co.uk
Fax Customer Service, and send it
to (909) 946-3597
Fax Customer Service, and send it
to: +44(0) 1223-420561
Write to: UVP, LLC 2066 W. 11th
Street, Upland, CA 91786 USA
Write to: Ultra-Violet Products Ltd
Unit 1, Trinity Hall Farm Estate,
Nuffield Road, Cambridge CB4 1TG
UK
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9.5 Technical Support
UVP offers free lifetime technical support on all of its products and software. Should you have any
questions regarding the product’s use, operation or repair, contact UVP’s offices at the locations
below, or visit www.uvp.com.
GelDoc-It, ChemiDoc-It, VisionWorks and FirstLight are registered trademarks of UVP, LLC. BioChemi, BioLite and Visi­Blue are trademarks of UVP, LLC. All other trademarks are the property of their respective owners.
81-0360-01 Rev B
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