TRENDnet TV-IP662 User Manual

TRENDnet User’s Guide

Cover Page

TRENDnet User’s Guide

Table of Contents

Contents

Product Overview ................................................................................. 1

Package Contents .......................................................................................................... 1

Features ......................................................................................................................... 1

Product Hardware Features........................................................................................... 2

Installation ............................................................................................ 3

Wired Connection ..................................................................................................... 3

WPS Connection ........................................................................................................ 3

Wall mount installation ............................................................................................. 4

Step 1: LAN Settings ................................................................................................. 33

Step 2: Internet Settings .......................................................................................... 34

Step 3: DDNS Settings .............................................................................................. 34

Step 4: Camera Name Settings ................................................................................ 34

Step 5: Time Settings ............................................................................................... 35

Step 6: Setup Complete ........................................................................................... 35

Configuring Camera Settings ....................................................................................... 36

System – Time and Date .......................................................................................... 37

Network ................................................................................................................... 38

Audio/Video – Image Setup ..................................................................................... 45

How to setup/access the camera remotely .......................................... 61

Starting the TRENDnet Cloud Service ..................................................... 4

Technical Specifications ...................................................................... 64

Image A (connecting using WPS) ................................................................................... 4

Image B (wired connection) ........................................................................................... 5

Cloud Mode 1: ............................................................................................................... 6

Cloud Mode 2: ............................................................................................................... 7

Cloud Mode 3: ............................................................................................................... 7

Troubleshooting ................................................................................. 71

Using the AutoRun Wizard .................................................................. 13

Wireless Connection .................................................................................................... 18

Using WPS ............................................................................................................... 18

Connecting Wireless Network Manually ................................................................. 21

Mobile Apps........................................................................................ 25

Configuration ...................................................................................... 27

Main Web User Interface ............................................................................................ 31

Camera Toolbar ........................................................................................................... 32

Setup ............................................................................................................................ 32

Wizard .......................................................................................................................... 33

TRENDnet User’s Guide

TV-IP862IC

Product Overview

TV-IP862IC

Package Contents

In addition to your camera, the package includes:

 Multi-Language Quick Installation Guide  CD-ROM (Utility & User’s Guide)  Network cable (1.8m / 6ft)

 Power adapter (12V DC, 1A)

If any package contents are missing or damaged, please contact the retail store, online retailer, or reseller/distributor that the item was purchased.

Features

TV-IP862IC (高畫質無線夜視旋轉雲端攝影機)

The TV-IP862IC records at 1280x720 pixels (VGA), 30 FPS (frames per second). You can manage up to 32 TRENDnet cameras with the included complimentary camera management software. The TV-IP862IC also includes adjustable motion detection recording areas, email alerts, and scheduled recording sessions. Some other features of this device is Pan/Tilt auto-patrol, date-and-time overlays, one-way audio, an adjustable lens, and four times digital zoom. A wall/ceiling mounting kit is included and the camera’s off white housing blends into most environments.

Easy Installation The TV-IP862IC includes a CD-ROM with a setup wizard that guides you through the installation process. Wide Platform Support The TV-IP862IC supports TCP/IP networking, HTTP, and other Internet related protocols. The TV-IP862IC can be integrated easily into other Internet/Intranet applications because of its standards-based features. 10/100 Ethernet Support The TV-IP862IC supports 10/100 Ethernet. Web Configuration Once setup is complete, administrators can use a standard web browser to; access images and video, configure the camera over an intranet or over the Internet. Administration by a web browser over the internet means the IP camera can be accessed and administered from anywhere in the world. Broad Range of Applications

With today’s high-speed Internet connections, many scenarios for the application of your network camera exist, including industrial and public monitoring of properties such as homes, offices, banks, hospitals, child-care centers and amusement parks. Pan & Tilt The TV-IP862IC can pan side to side at a remarkable 330 degrees. Recording Quality The TV-IP862IC can record 1280x720 (720p) video resolution.

TRENDnet User’s Guide

TV-IP862IC

IR LED

LineOut

LAN port

Light Sensor

Microphone

Camera Lens

Power/Link LED

WPS button

Reset button

Focus Ring

Rear Air Vents

Micro SD Slot

WPS Indicator Light

Power port

Product Hardware Features

Rear Panel View

Front Panel View

 LAN Port – Connect Ethernet cables to your wired network devices.  Power Port – Connect the included power adapter from your camera to an

available power outlet.

Note: Use only the adapter that came with your camera.

 Reset Button – Use an item such as a paperclip to push and hold this button for

3 seconds and release to reset your camera to its factory defaults.

 WPS (Wi-Fi Protected Setup) – Push and hold this button for 3 seconds to

activate WPS. The button LED is blinking green when WPS is activated.

 Antenna – 2dBi detachable antenna.  Line Out – Insert an external microphone to this connection.  Micro SD Slot – Insert a micro SD card into this slot to store video/image data.  Rear Air Vent – This is to cool theTV-IP862IC.

 IR LED – Built-in 6 IR LED for night vision uses. (for TV-IP862IC)  Light Sensor – Detects the light source to turn IR on or off.  Focus Ring – Turn to adjust the focus of the camera.  Microphone – Built-in microphone for audio can be turn on or off.  Power – This LED indicator is solid blue when your camera is powered on.

Otherwise if this LED indicator is off, there is no power to your camera.

 Link – This LED indicator is blinking green when there is connection/data to

your camera.

 Camera Lens – The camera

TRENDnet User’s Guide

TV-IP862IC

Installation

Wired Connection

1. Connect the Ethernet Cable

If you intend to use the network camera as a wired device, connect one end of the included Ethernet cable into the Ethernet port on the rear panel of the camera and connect the other end to an available port on your network. If you prefer to use the camera on a wireless network, see below for instructions on connecting the power adapter.

WPS Connection

An alternative method of connecting your camera to your network is by using WPS. WPS is a quick, simple and secure method of adding devices to a network. If you have a router which supports WPS follow the steps below, otherwise, please use the wired mode of setting up the camera.

1. Attach the Power Supply

2. Attach the Power Supply

Attach the included power supply to the DC 12V 1.0A receptor on the rear panel of the camera and then connect it to a wall outlet or power strip. A blue LED will light up under the lens indicating that the camera has power.

2. Press the WPS button on your wireless device then press the WPS button on

the camera.

TRENDnet User’s Guide

TV-IP862IC

Starting the TRENDnet Cloud Service

When you first purchase the TV-IP862IC, it’s already configured to run on the internet out of the box. To do this, you will need the following:

 The TV-IP862IC must be connected to the internet  A DHCP router with WPS enabled or the camera connected to a LAN

connection.

Note: The TV-IP862IC must be connected to the network and Internet to work.

Follow these steps to setup the process:

1. Look underneath the camera for a similar URL

(http://73859116.cam.trendnetcloud.com) on the label. Write it down

2. Connect the power cable to the camera.

Wall mount installation

To attach the metal plates carry out the following:

 Remove the two rubber pads under the base of the Camera.  Slide the metal plate onto the base of the camera, making sure that the two

holes on the base of the camera align with the two screw holes on the base of the camera.

 Secure the metal plate to the base of the Camera with the two screws provided.  The camera can now be mounted to the ceiling or a wall. See the diagram

below for more information.

There are two methods to connect to the Internet, wired and wireless. For wireless, follow the instructions from Image A below. For wired, follow the instructions from

Image B below.

Image A (connecting using WPS)

TRENDnet User’s Guide

TV-IP862IC

You are prompted to install the plug-in needed for TRENDnet access. Click Install.

Image B (wired connection)

The log-in screen appears. Enter the default username (admin) and the default

3. Open your browser, type the URL listed on the label of your camera and hit

Enter to connect to the camera’s live stream. Please note: you can also use this

URL to connect to the camera from any location or computer.

password (admin) and click Login. If you don’t want to use the information you just typed in, click Reset and reenter your data.

No matter which setup procedure you wish to use, once you have entered the URL into your browser, you start to have access to the cloud.

The next step is to accept the Terms of Use. Click the checkbox and click Next.

TRENDnet User’s Guide

TV-IP862IC

The next step is, changing the username and password. Enter a username and the existing password. Enter the new password and re-type it to confirm it. Click OK to complete.

The next screen verifies your settings are successful. Click Login.

The camera now displays the Cloud view via the TRENDnet cloud service.

If you look under the Live View, you will notice Mode 1. The first login method is for MODE 1. If you wish to access the other modes, please go to the Settings panel. Here is a quick rundown of what the three different modes are:

Cloud Mode 1:

Mode 1 indicates the camera is connecting directly to the internet or local network. This mode offers configuration and management options.

Now, login with the new username and password and click Login.

TRENDnet User’s Guide

TV-IP862IC

Cloud Mode 3:

Mode 3 indicates the camera is connecting to the Internet or local network through a firewall. This mode offers configuration and management options but without Advanced configuration – just live streaming for 5 minutes (the last 60 seconds is in countdown format). The firewall settings limits live streaming for each user. The “red” notification at the bottom of the viewing area warns users of the limited time. Refresh this screen continuously if you wish to view your camera’s live stream.

Cloud Mode 2:

Mode 2 indicates the camera is connecting to media in a peer-to-peer fashion to the Internet or local network. This mode offers configuration and management options but not an Advanced Configuration mode.

When you first login to the Cloud Service, you need to read the service agreement. Click the Accept checkbox and click Next.

TRENDnet User’s Guide

TV-IP862IC

Create a Username, enter an existing Password, and enter a new Password. Please note the password must be at least 8 characters long. Re-enter the Password to confirm and click OK.

What’s on the interface?

The cloud service recognizes your changes and confirms the edit. Click Login.

After you login, this is the main Cloud Service screen.

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TV-IP862IC

1. The camera model name.

2. Live View mode.

3. Mode type

4. Notifications (Info on camera)

5. Pan/Tilt Control (Camera directional remote control)

6. Preset List (Select the Preset Position you want to view.)

7. Edit a Preset Name and Preset Position.

8. Audio. Click this button to toggle between Sound and Mute.

9. Microphone. Toggle between On/Off.

10. Snapshot – take a snapshot

11. Start recording. Toggle between Start/Stop

12. Configure settings in the cloud service.

13. Profiles (Select the camera profile).

14. Aspect Ratio (Zoom in and zoom out.)

15. Click to logout

16. Username

17. Camera Image

18. Fit to screen

19. Product Registration

Under Configure settings in the cloud service, there are various options you can reference to configure. Go through the different options to toggle cloud settings.

For Video Configuration

1. Profile: Select a Profile from the drop-down list.

2. Encoding Type: Select your video encoding type from the drop-down list.

3. Resolution: Select the video resolution size from the drop-down menu.

4. Frame Rate: Select the frame rate speed from the drop-down menu.

5. Encoding Method: Select an encoding method from the drop-down menu.

6. Bit Rate: Select the camera bitrate from the drop-down menu.

Click OK to put the changes into effect.

For Audio Configuration

1. Click to enable the speaker.

2. Adjust the volume.

3. Click to enable the microphone.

4. Adjust the microphone volume.

Click OK to complete these settings.

TRENDnet User’s Guide

TV-IP862IC

For Image Configuration

1. Brightness: Use the slider to adjust the brightness.

2. Contrast: Use the slider to adjust the contrast.

3. Saturation: Use the slider to adjust the saturation.

4. Hue: Use the slider to adjust the hue.

5. Mirror: Click the checkbox to mirror the image.

6. Flip: Click the checkbox to flip the image.

7. Black and White: Click the checkbox to change the image to black and white.

Click OK to complete these settings.

For System Configuration

1. Username: Only change the Admin username here.

2. Existing Password: Enter the existing Admin Password.

3. New Password: Enter the new password.

4. Confirm the Password: Enter the new password again.

Click OK to complete the settings.

TRENDnet User’s Guide

TV-IP862IC

For User Configuration

1. Manual Recording and Snapshot/Set Folder Storage – Click the button to Select

the directory you want to save your recordings and images. Once you have highlighted the folder you wish to use, click OK.

During this process you are redirected to your external IP address which is the camera’s

webpage.

Locate the folder/directory where you want to store your data, select it and click OK.

For Advanced Configuration (Please Note: Only Admin can use this option in Mode 1)

1. Advanced Camera Settings: Click the Settings button to be redirected your IP

camera. This configuration method is similar to the one you already have locally if you use your local IP address.

Profiles: - Camera View: The current cloud-based system allows you to set 4Profiles for each camera you setup. Select which video settings you want to view and create a profile.

TRENDnet User’s Guide

TV-IP862IC

Zoom in and zoom out: Click this icon to zoom in and zoom out. Each camera selection

appears as you select a viewing option or view the aspect ratio using this icon.

Logout: Use this link to logout Username: View the current user connected to the cloud. : This is a Fit-to-Screen icon.

This is a Fit-to-Normal icon

Click this area to resize the screen back to normal view.

Camera: This is the camera view

TRENDnet User’s Guide

TV-IP862IC

Using the AutoRun Wizard

Insert the included CD-ROM into your CD/DVD drive. The Install Wizard program will run automatically.

Note: If the Install Wizard does not run, you may have autorun disabled on your machine. In this case, browse to the CD drive and run InstallWizard.exe to begin the installation wizard.

Begin by selecting a language from the drop-down list. There is a choice of five languages – English, French, German, Spanish, and Russian. Next, click Install Camera and follow the on-screen steps to continue the installation.

English

French

German

Spanish

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TV-IP862IC

Russian

1. This is TRENDnet’s Terms of Use. Click Agree to continue.

3. The most important part of the setup process is the network connection type.

There are three options:

a. Connect camera to your network using a network cable

2. The next step references information on the camera itself. Go to your camera

and check the details at the bottom of the device. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu. Also enclosed, is a sticker with the same details attached.

b. Connect camera to your wireless network using Wi-Fi Protected Setup

(WPS) button (Verify your router has a WPS button. If not, select the next option).

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TV-IP862IC

c. Connect camera to your wireless network manually.

5. Follow the instructions in the next screen to Power up the Camera. Connect

one end of the power adapter to the camera and watch the LED flicker. Click

Next to continue, Back to go to the previous screen or Home to return to the

Main Menu.

4. The basic connection type is “A” using a network cable. Let’s begin the

installation process using the network cable connection first. Click this radio button and click Next to continue, Back to go to the previous screen or Home to return to the Main Menu.

6. Connect one end of the network cable to your camera and the other end to

your router. Click Next to continue, Back to go to the previous screen or Home

to return to the Main Menu.

TRENDnet User’s Guide

TV-IP862IC

7. The wizard searches the network for your camera.

8. If you only have one camera on your network, the wizard will automatically

select it (as shown below). Otherwise, if you have more than one camera, it provides several options from the list. The wizard provides the Model Name and MAC Address of the camera. If you do not see any of your camera(s) in the wizard, click Retry to scan for the camera again. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu.

9. Password Settings. Follow the instructions on the screen. The default

username and password is admin. Tick the Change Password checkbox to enter

the new password details. The password should be between 8 and 16

characters. Click Next to continue, Back to go to the previous screen or Home

to return to the Main Menu.

If you have entered the incorrect admin details, you are prompted to change the configuration, as shown below.

TRENDnet User’s Guide

TV-IP862IC

If the password length is less than 8 characters, you are also prompted to alter the configuration, as shown below.

10. The wizard configures your parameters.

11. The initial setup is complete. The main feature is the Cloud Access accessibility

feature. Click the link(s) or icon below to create a shortcut on your desktop.

Also, below the icon is a warning. This warning is only shown when the internet

connection is inactive or the Cloud server cannot be found. Make sure the

internet connection is active, click Retry. When the Cloud server isn’t found,

the server may be busy or under maintenance. Under these circumstances,

click Retry later again. If there is no warning, click Next.

Click on the product image to create a shortcut on the desktop. A shortcut is created.

TRENDnet User’s Guide

TV-IP862IC

Click the link provided to browse the settings in the browser.

12. The mobile option allows the user to download the TRENDnet Cloud App in

either Apple iOS or Android™1 format. To use this feature, the user must have a Barcode Scanner App on their mobile device. This is also available from the Apple App Store or Google Play™2.

Please consider these points before using WPS.

 Find the access point (AP) or wireless router you wish to connect to from the

Available AP drop down menu.

 In most cases you should leave the Channel set to Auto as the AP will

determine the channel of operation.

 Select the type of authentication and encryption required by the access point

and enter the Key required to connect.

You are now ready to use your camera. Click Finish to exit.

Wireless Connection

Using WPS

Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu.

Please read the next steps carefully as it pertains to the WPS feature on your router and camera.

1. Follow the instructions on the screen to Power up the Camera. Click Next to

continue, Back to go to the previous screen or Home to return to the Main

Menu.

Android is a trademark of Google Inc. Google Play is a trademark of Google Inc.

TRENDnet User’s Guide

TV-IP862IC

2. Follow the instructions and click Next to continue. If you wish to go to the

previous screen, click Back or Home to return to the main menu.

3. The camera now searches for the settings you chose.

4. If you only have one camera on your network, the wizard will automatically

select it (as shown below). Otherwise, if you have more than one camera, it

provides several options from the list. The wizard provides the Model Name

and MAC Address of the camera. If you do not see any of your camera(s) in the

wizard, click Retry to scan for the camera again. Click Next to continue, Back to

go to the previous screen or Home to return to the Main Menu.

TRENDnet User’s Guide

TV-IP862IC

5. Password Settings. Follow the instructions on the screen. The default

username and password is admin. Tick the Change Password checkbox to enter the new password details. The password should be between 8 and 16 characters. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu.

6. The wizard configures your parameters.

internet connection is active, click Retry. When the Cloud server isn’t found,

the server may be busy or under maintenance. Under these circumstances,

click Retry later again. If there is no warning, click Next.

8. The mobile option allows the user to download the TRENDnet Cloud App in

either Apple iOS or Android™ format. To use this feature, the user must have a

Barcode Scanner App on their mobile device. This is also available from the

Apple App Store or Google Play™. You are now ready to use your camera. Click

Finish to exit.

7. The initial setup is complete. The main feature is the Cloud Access accessibility

feature. Click the link(s) or icon below to create a shortcut on your desktop. Also, below the icon is a warning. This warning is only shown when the internet connection is inactive or the Cloud server cannot be found. Make sure the

TRENDnet User’s Guide

TV-IP862IC

You are now ready to use your camera. Click Finish to exit.

Connecting Wireless Network Manually

3. The wizard searches the network for your camera.

1. Follow the instructions in the next screen to Power up the Camera. Click Next

to continue, Back to go to the previous screen or Home to return to the Main Menu.

2. Connect one end of the network cable to your camera and the other end to

your router. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu.

4. If you only have one camera on your network, the wizard will automatically

select it (as shown below). Otherwise, if you have more than one camera, it

provides several options from the list. The wizard provides the Model Name

and MAC Address of the camera. If you do not see any of your camera(s) in the

wizard, click Retry to scan for the camera again. Click Next to continue, Back to

go to the previous screen or Home to return to the Main Menu.

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TV-IP862IC

5. Password Settings. Follow the instructions on the screen. The default

7. Once your wireless network is discovered, the wizard provides you with an

option to select the Available Wireless Network and also to provide a Wireless

Network Password. If you do not see your wireless network details, click the

Rescan link to scan the network again.

6. The wizard configures your parameters.

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