TP-Link TD-8616 User Manual

Quick Installation Guide

ADSL2+ Modem

MODEL NO. TD-8616

7106504341 REV1.0.0

Package Contents

Resource CD

Ethernet Cable

Power Adapter

TD-8616

QIG

MODEL NO. TD-8616

ADSL2+ Modem

Phone Cable x 2

ADSL Splitter

Hardware connection

（

Power)

(ADSL)

Step 1: Connect your devices step by step following the gure.

Step 2: Power on all your devices and then check the LEDs

(especially the ADSL LED).

Name

Status

Indication

On

The modem is powered on.

On

ADSL line is synchronized and ready
to use.

Flashing

ADSL negotiation is in progress.

(LAN )

On

There is a device conneted to this LAN
port.

Flashing

The modem is sending or receiving data
over this LAN port.

Ethernet Cable

1

2

3

Computer

Phone Cable

PHONE

MODEM

LINE

Splitter

Phone Cable

Wall Socket

Connect to the Internet

( Here we use Windows 7 as an example. )

3

Click

Set up a new connection or network.

Click Start ->

Control Panel.

2

Click Network and Sharing Center.

Click

Connect to the Internet

, and then click

Next

.

4

1

Troubleshooting

Once the modem is reset, the current settings will be lost and you
will need to recongure the modem. We strongly suggest you back
up the current settings before resetting the modem.

With the modem powered on, use a pin to press and hold the
RESET button on the rear panel for 5 seconds before releasing it.

T1.How can I restore my modem’s conguration to its factory
default settings?

7

Click Connect.

www.tp-link.com

TP-LINK TECHNOLOGIES CO., LTD.

Technical Support

8

Click Close to nish the setup.

Click Broadband (PPPoE).

6

Enter the User name and Password given by your ISP, and
type a Connection name to identify your connection, then
click Connect.

For the advanced congurations, please refer to the User Guide on the Resource CD provided, or log on to www.tp-link.com -> select your region

-> search for the product -> User Guide can be found under the “Download” tab on the product page.

For all other technical support, please contact us by using the following details:

UK

Singapore

Global

Tel: [phone]
Fee: Depending on rate of dierent carriers, IDD.
E-mail: [e-mail]
Service time: 24hrs, 7 days a week

Tel: [phone]
Fee: Depending on rate of dierent carriers.
E-mail: [e-mail]
Service time: 24hrs, 7 days a week

Tel: [phone]
Fee: Landline: 1p-10.5p/min, depending on
the time of day. Mobile: 15p-40p/min,
depending on your mobile network.
E-mail: [e-mail]
Service time: 24hrs, 7days a week

Germany / Austria

Tel :[phone] (German Service)
+49 1805 TPLINK
[phone]
Fee: Landline from Germany: 0.14EUR/min.
Landline from Austria: 0.20EUR/min.
E-mail: [e-mail]
Service Time: Monday to Friday, 09:00 to 12:30 and
13:30 to 18:00. GMT+1 or GMT+2 ( DST in Germany)
* Except bank holidays in Hesse

USA / Canada

Toll Free: [phone]
E-mail: [e-mail](USA)
[e-mail](Canada)
Service time: 24hrs, 7days a week

Malaysia

Toll Free: 1300 88 875 465
E-mail: [e-mail]
Service time: 24hrs, 7days a week

Russian Federation

Tel: [phone](Moscow NO.)
8 [phone] (Toll-free within RF)
E-mail: [e-mail]
Service time: From 10:00 to 18:00 (Moscow time)
*Except weekends and holidays in RF

Tel: (+62 ) 021 6386 1936
Fee: Depending on rate of dierent carriers.
E-mail: [e-mail]
Service time: Sunday to Friday, 09:00 to12:00;
13:00 to18:00 *Except public holidays

Switzerland

Tel: [phone] (German Service)
Fee: 4-8 Rp/min, depending on rate of dierent time.
E-mail: [e-mail]
Service time: Monday to Friday, 09:00 to 12:30 and
13:30 to 18:00. GMT+ 1 or GMT+ 2 (DST)

Indonesia

Australia / New Zealand

Turkey

Tel: NZ 0800 87 5465(Toll Free)
AU 1300 87 5465(Depending on 1300 policy.)
E-mail: [e-mail] (Australia)
[e-mail] (New Zealand)
Service time: 24hrs, 7 days a week

Tel: [phone]（Turkish Service）
Fee: Depending on rate of dierent carriers.
E-mail: [e-mail]
Service time: 09:00 to 21:00 , 7days a week

Italy

Tel: [phone]
Fee: Depending on rate of dierent carriers.
E-mail: [e-mail]
Service time: Monday to Friday, 09:00 to 13:00;
14:00 to 18:00

Ukraine

Tel: [phone]
Fee: Free for Landline; Mobile: Depending on rate
of dierent carriers.
E-mail: [e-mail]
Service time: Monday to Friday, 10:00 to 22:00

Toll Free: 0800 608 9799(Portuguese Service)
E-mail: [e-mail]
Service time: Monday to Friday,09:00 to 20:00;
Saturday, 09:00 to 15:00

Brazil

Poland

Tel: [phone]
[phone] (if calls from mobile phone)
Fee: Depending on rate of dierent carriers.
E-mail: [e-mail]
Service time: Monday to Friday, 09:00 to 17:00. GMT+1 or
GMT+2 (DST)

For more troubleshooting help, go to http://www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, go to

http://www.tp-link.com/en/support/download

France

Tel: [phone] (French service)
Fee: 0.118 EUR/min from France
Email: [e-mail]
Service time: Monday to Friday, 09:00 to 18:00
*Except French Bank holidays

5

For more details about Troubleshooting
and Technical Support contact information,
please log on to our Technical Support
website:
http://www.tp-link.com/en/support

The User name and Password
displayed here are given by your ISP,
which you have entered in previous
step.

Connect to the Internet

( Here we use Windows 7 as an example. )

T3. What can I do if I cannot access the Internet?

1) Check your cables and make sure they are all plugged in
securely, including the telephone line, Ethernet cables and
power adapter.

2) Check to see if you can log on to the web management page
of the modem. If you can, try the following steps. If you cannot,
please congure your computer’s IP address referring to the
User Guide: Chapter 3 Quick Installation Guide, then try to see
if you can log on to the web management page of the Modem.

3) Try to congure your modem once again by following the
instructions in the previous steps of the QIG.

5) Please feel free to contact our Technical Support if the problem
still exists.

T2. What can I do if I forget my password?

1) Restore the modem’s conguration to its factory default
settings. If you don’t know how to do that, please refer to
section T1.

2) Use the default user name and password:

admin, admin

.

3) Please enter the VPI, VCI values provided by your ISP referring to
the User Guide: Chapter 4.2.1 WAN Setting. If there are any
mistakes, please correct the settings and try again.

4) If you still cannot access the Internet, please restore your modem
to its factory default settings and recongure your modem
following the instructions in this QIG.

Record the information here:
User name:
Password:

To connect to the Internet next time,
click the icon or at the bottom
of your screen in your system tray, and
then click the connection you just
created.

ADSL