Adjusting and operating features such as door locks,
mirrors, and steering column
Driving, stopping and safe-driving information
Air conditioning and audio systems, as well as other interior features for a comfortable driving experience
Cleaning and protecting your vehicle, performing do-ityourself maintenance, and mainten ance inform a tion
What to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident
Detailed vehicle information
7
For owners
Index
VENZA_OM_OM73019U_(U)
Reporting safety defects for U.S. owners, and seat belt
and SRS airbag instructions for Canadian owners
Alphabetical listing of information contained in this
manual
1
TABLE OF CONTENTSIndex
For information regarding the equipment listed below, refer to the “Navigation
System Owner’s Manual” or “Display Audio System Owner’s Manual”.
• Navigation system
• Audio system
1
Before driving
1-1. Key information
Keys..................................... 28
1-2. Opening, closing and locking
the doors
Smart key system................. 30
Wireless remote control ....... 45
Side doors............................ 50
Back door............................. 56
1-3. Adjustable components
(seats, mirrors, steering
wheel)
Front seats........................... 67
Rear seats............................ 70
Driving position memory....... 73
Head restraints..................... 78
Seat belts............................. 81
Steering wheel ..................... 88
Inside rear view mirror.......... 89
Outside rear view
mirrors................................ 92
• Rear view monitor system
1-4. Opening and closing the
windows and moon roof
Power windows..................... 96
Moon roof ........................... 100
Sunshade ........................... 103
1-5. Refueling
Opening the fuel tank
cap.................................... 104
1-6. Theft deterrent system
Engine immobilizer
system.............................. 108
Alarm.................................. 111
Theft prevention labels
(U.S.A.)............................. 115
1-7. Safety information
Correct driving posture....... 116
SRS airbags ....................... 118
Front passenger
occupant classification
system.............................. 133
Child restraint systems ....... 139
Installing child
restraints........................... 145
2
VENZA_OM_OM73019U_(U)
2
When driving
2-1. Driving procedures
Driving the vehicle............... 160
Engine (ignition) switch
(vehicles with smart
key system)....................... 171
Engine (ignition) switch
(vehicles without smart
key system)....................... 175
Automatic transmission....... 178
Turn signal lever ................. 183
Parking brake...................... 184
Horn.................................... 185
2-3. Operating the lights and
wipers
Headlight switch................. 208
Automatic High Beam......... 212
Fog light switch................... 219
Windshield wipers and
washer.............................. 221
Rear window wiper and
washer.............................. 225
2-4. Using other driving systems
Cruise control..................... 227
Intuitive parking assist........ 231
Driving assist systems........ 238
Hill-start assist control........ 244
1
2
3
2-2. Instrument cluster
Gauges and meters ............ 186
Indicators and warning
lights ................................. 189
Multi-information display
(TFT type)......................... 192
Multi-information display
(LCD type) ........................ 204
2-5. Driving information
Utility vehicle
precautions....................... 246
Cargo and luggage............. 251
Vehicle load limits............... 256
Winter driving tips............... 258
Trailer towing...................... 263
Dinghy towing..................... 284
4
5
6
7
3
VENZA_OM_OM73019U_(U)
TABLE OF CONTENTSIndex
3
Interior features
3-1. Using the air conditioning
system and defogger
Automatic air conditioning
system.............................. 286
Rear window defogger....... 296
3-2. Using the audio system
Audio system types............ 298
Using the
AUX port/USB port........... 304
3-3. Using the interior lights
Interior lights list ................. 305
• Personal/interior light
main switch ...................... 306
• Personal/interior lights...... 307
• Luggage compartment
light .................................. 307
3-4. Using the storage features
List of storage features....... 309
• Glove box ......................... 310
• Console boxes.................. 311
• Overhead console ............ 313
• Cup holders...................... 314
• Bottle holders ................... 316
• Auxiliary boxes ................. 317
3-5. Other interior features
Sun visors........................... 320
Vanity mirror....................... 321
Power outlets...................... 322
Seat heaters....................... 324
Armrest............................... 326
Assist grips
(folding type)..................... 327
Floor mats........................... 328
Luggage compartment
features ............................ 330
Garage door opener........... 332
Compass ............................ 339
4
VENZA_OM_OM73019U_(U)
4
Maintenance and care
5
When trouble arises
4-1. Maintenance and care
Cleaning and protecting
the vehicle exterior............ 346
Cleaning and protecting
the vehicle interior............. 349
4-2. Maintenance
Maintenance
requirements..................... 352
General maintenance.......... 355
Emission inspection and
maintenance (I/M)
programs........................... 358
4-3. Do-it-yourself maintenance
Do-it-yourself service
precautions....................... 359
Hood ................................... 363
Positioning a floor jack........ 365
Engine compartment........... 367
Tires.................................... 382
Tire inflation pressure ......... 389
Wheels................................ 393
Air conditioning filter............ 396
Key battery.......................... 399
Checking and replacing
fuses................................. 403
Light bulbs........................... 413
5-1. Essential information
Emergency flashers............ 430
If your vehicle needs
to be towed....................... 431
If you think something
is wrong............................ 435
If noise can be heard
from under vehicle............ 436
Fuel pump shut off
system.............................. 437
5-2. Steps to take in an emergency
If a warning light turns
on or a warning buzzer
sounds.............................. 438
If a warning message is
displayed.......................... 452
If you have a flat tire........... 453
If the engine will
not start............................ 464
If the shift lever cannot be
shifted from “P”................. 467
If you lose your keys........... 468
If the electronic key does
not operate properly
(vehicles with smart key
system)............................. 469
If the battery is
discharged........................ 472
If your vehicle
overheats ......................... 477
If the vehicle becomes
stuck................................. 480
If your vehicle has
to be stopped in an
emergency ....................... 482
1
2
3
4
5
6
7
5
VENZA_OM_OM73019U_(U)
TABLE OF CONTENTSIndex
6
Vehicle specifications
Index
6-1. Specifications
Maintenance data
(fuel, oil level, etc.)........... 486
Fuel information ................. 500
Tire information.................. 504
6-2. Customization
Customizable features ....... 519
6-3. Initialization
Items to initialize................. 529
7
For owners
Reporting safety defects
for U.S. owners ................ 532
Seat belt instructions
for Canadian owners
(in French)........................ 533
SRS airbag instructions
for Canadian owners
(in French)........................ 535
Abbreviation list ............... 548
Alphabetical index............ 550
What to do if... .................. 559
6
VENZA_OM_OM73019U_(U)
1
2
3
4
5
6
VENZA_OM_OM73019U_(U)
7
7
Pictorial index
P. 219
P. 183
P. 208
P. 363
P. 221
P. 100
P. 92
P. 210
P. 208
P. 183
Exterior
Windshield wipers
Hood
Moon roof
Outside rear view mirrors
Side turn signal lights
Fog lights
Headlights
Daytime running lights
Front turn signal lights
Front side marker lights
8
VENZA_OM_OM73019U_(U)
P. 382
P. 453
P. 389
P. 504
Rear window defogger
P. 296
P. 225
P. 208
P. 50
P. 183
P. 208
P. 56
P. 104
P. 208
Tail lights
Fuel filler door
Side doors
Tires
●Rotation
●Replacement
●Inflation pressure
●Information
Rear window wiper
Back door
License plate
light
Rear view monitor system
Rear turn signal lights
camera
*
Rear side marker lights
: If equipped
*: Refer to “Navigation System Owner’s Manual”
or “Display Audio System Owner’s Manual”.
9
VENZA_OM_OM73019U_(U)
P. 96
Pictorial index
P. 81
P. 118
P. 118
P. 78
P. 67
P. 118
P. 311
P. 328
P. 310
P. 70
Interior
Seat belts
Power window
switches
Head restraints
SRS driver airbag
SRS front passenger
airbag
Rear seats
Console boxes
10
VENZA_OM_OM73019U_(U)
Floor mats
Glove box
Front seats
SRS side airbags
P. 313
P. 332
P. 89
P. 100
P. 321
P. 118
P. 320
A
P. 306, 307
P. 306, 307
P. 339
Assist grips
P. 327
Personal/interior lights
Personal/interior lights
Garage door opener switches
Moon roof switches
Inside rear view mirror
SRS curtain shield
airbags
Vanity mirrors
Overhead console
Sun visors
Compass
Microphone*
: If equipped
*: Refer to “Navigation System Owner’s Manual”
or “Display Audio System Owner’s Manual”.
11
VENZA_OM_OM73019U_(U)
B
P. 51
P. 96
P. 96
Pictorial index
P. 51
P. 73
Driving position memory switches
Inside lock button
Interior
Door lock switch
Power window switches
12
VENZA_OM_OM73019U_(U)
Window lock switch
P. 467
P. 324
C
Shift lever
P. 178
P. 317
P. 311
P. 314
P. 317
P. 304
P. 322
Shift lock override
button
Seat heater switches
Auxiliary box
Console box
AUX port/USB port*
Cup holders
Auxiliary box
Power outlet
: If equipped
*: Refer to “Navigation System Owner’s Manual”
or “Display Audio System Owner’s Manual”.
13
VENZA_OM_OM73019U_(U)
Pictorial index
P. 208
P. 183
P. 219
P. 221
P. 225
P. 186
P. 310
P. 104
P. 363
P. 118
P. 192, 204
P. 316
P. 184
P. 185
P. 171
P. 298
Instrument panel
Headlight switch
Turn signal lever
Fog light switch
Gauges and meters
Windshield wipers and washer switch
Rear window wiper and washer switch
Engine (ignition) switch (vehicles with
smart key system)
Multi-information display
Navigation system*
Audio system*
Glove box
SRS knee airbag
Horn
Parking brake pedal
Hood opener
Fuel filler door opener
Bottle holder
14
VENZA_OM_OM73019U_(U)
P. 57
P. 240
P. 93
P. 317
P. 59
Intuitive parking assist switch
P. 231
A
Power back door switch
Outside rear view mirror
switches
Auxiliary box
VSC OFF switch
Power back door main switch
: If equipped
*: Refer to “Navigation System Owner’s Manual”
or “Display Audio System Owner’s Manual”.
15
VENZA_OM_OM73019U_(U)
Pictorial index
P. 192, 204
P. 430
B
P. 175
P. 227
Engine (ignition) switch (vehicles without smart key system)
C
Instrument panel
Telephone switch*
Talk switch*Audio remote control switches*
Cruise control switch
Emergency flasher
switch
16
Multi-information display switches
VENZA_OM_OM73019U_(U)
D
P. 296
Air conditioning system
P. 286
Rear window defogger switch
: If equipped
*: Refer to “Navigation System Owner’s Manual”
or “Display Audio System Owner’s Manual”.
17
VENZA_OM_OM73019U_(U)
Pictorial index
P. 330
P. 330
P. 330
P. 330
P. 330
P. 307
P. 71
P. 58
P. 57
Luggage compartment
Power back door switch
Luggage cover
Luggage
compartment
light
Shopping bag
hook
Rear seat lever
Back door handle
Shopping bag
hook
Auxiliary box
Cargo hooks
18
VENZA_OM_OM73019U_(U)
A
Power outlet
P. 322
P. 71
Rear seat lever
: If equipped
19
VENZA_OM_OM73019U_(U)
For your information
Main Owner’s Manual
Please note that this manual applies to all models and explains all equipment, including options. Therefore, you may find some explanations for
equipment not installed on your vehicle.
All specifications provided in this manual are current at the time of printing.
However, because of the Toyota policy of continual product improvement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustration may differ
from your vehicle in terms of equipment.
Accessories, spare parts and modification of your Toyota
A wide variety of non-genuine spare parts and accessories for Toyota vehicles are currently available in the market. You should know that Toyota does
not warrant these products and is not responsible for their performance,
repair, or replacement, or for any damage they may cause to, or adverse
effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota products. Modification with non-genuine Toyota products could affect its performance,
safety or durability, and may even violate governmental regulations. In addition, damage or performance problems resulting from the modification may
not be covered under warranty.
20
VENZA_OM_OM73019U_(U)
Installation of a mobile two-way radio system
The installation of a mobile two-way radio system in your vehicle could affect
electronic systems such as:
● Multiport fuel injection system/sequential multiport fuel injection system
● Cruise control system
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary measures or special instructions regarding installation of a mobile two-way radio system.
VENZA_OM_OM73019U_(U)
21
Vehicle data recordings
Your Toyota is equipped with several sophisticated computers that will record
certain data, such as:
• Engine speed
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
The recorded data varies according to the vehicle grade level and options
with which it is equipped. Furthermore, these computers do not record conversations, sounds or pictures.
● Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if
the vehicle is leased
• In response to an official request by the police, a court of law or a government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
22
VENZA_OM_OM73019U_(U)
Event data recorder
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The EDR is designed
to record data related to vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fas-
tened;
• How far (if at all) the driver was depressing the accelerator and/or brake
pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a nontrivial crash situa-
tion occurs; no data are recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement, could combine
the EDR data with the type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access
to the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special equipment, can
read the information if they have access to the vehicle or the EDR.
VENZA_OM_OM73019U_(U)
23
● Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehicle)
is obtained
• In response to an official request by the police, a court of law or a government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing
information about the specific vehicle or vehicle owner
Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota
dealer before you scrap your vehicle.
Perchlorate Material
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These components may include airbag, seat belt pretensioners, and wireless remote control batteries.
24
VENZA_OM_OM73019U_(U)
CAUTION
■ General precautions while driving
Driving under the influence: Never drive your vehicle when under the influence of alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the cigarette lighter, the windows, the moon roof, or other features of the
vehicle. In addition, heat build-up or extremely cold temperatures inside the
vehicle can be fatal to children.
25
VENZA_OM_OM73019U_(U)
Symbols used throughout this manual
CAUTION
NOTICE
Arrows indicating operations
Indicates the action (pushing, turning, etc.) used to operate switches
and other devices.
Indicates the outcome of an operation (e.g. a lid opens).
Cautions & Notices
This is a warning against anything which may cause injury to people if the
warning is ignored. You are informed about what you must or must not do in
order to reduce the risk of injury to yourself and others.
This is a warning against anything which may cause damage to the vehicle or
its equipment if the warning is ignored. You are informed about what you must
or must not do in order to avoid or reduce the risk of damage to your Toyota
and its equipment.
Symbols used in illustrations
Safety symbol
The symbol of a circle with a slash through it means “Do not”,
“Do not do this”, or “Do not let this happen”.
26
VENZA_OM_OM73019U_(U)
Before driving
1
27
1-1. Key information
Keys................................... 28
1-2. Opening, closing and locking
the doors
Smart key system .............. 30
Wireless remote
control.............................. 45
Side doors.......................... 50
Back door........................... 56
1-3. Adjustable components
(seats, mirrors, steering
wheel)
Front seats......................... 67
Rear seats.......................... 70
Driving position
memory............................ 73
Head restraints................... 78
Seat belts........................... 81
Steering wheel................... 88
Inside rear view mirror ....... 89
Outside rear view
mirrors.............................. 92
1-4. Opening and closing the
windows and moon roof
Power windows.................. 96
Moon roof......................... 100
Sunshade......................... 103
1-5. Refueling
Opening the fuel tank
cap................................. 104
1-6. Theft deterrent system
Engine immobilizer
system ........................... 108
Alarm................................ 111
Theft prevention labels
(U.S.A.).......................... 115
1-7. Safety information
Correct driving
posture........................... 116
SRS airbags..................... 118
Front passenger
occupant classification
system ........................... 133
Child restraint
systems.......................... 139
Installing child
restraints........................ 145
VENZA_OM_OM73019U_(U)
1-1. Key information
The following keys are provided with the vehicle.
Vehicles with smart key system
Electronic keys
• Operating the smart key
system (P. 30)
• Operating the wireless
remote control function
(P. 45)
Mechanical keys
Key number plate
Vehicles without smart key system
Keys
Operating the wireless remote
control function (
P. 46)
Key number plate
Keys
28
VENZA_OM_OM73019U_(U)
1-1. Key information
NOTICE
Using the mechanical key (vehicles with smart key system)
Take out the mechanical key.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
the electronic key. If the electronic
key battery depletes or entry
function does not operate properly, you will need the mechanical
key. (P. 469)
■ Key number plate
Keep the plate in a safe place such as your wallet, not in the vehicle. In the
event that a key is lost, a new key can be made at your Toyota dealer using
the key number plate. (P. 468)
■ When riding in an aircraft
When bringing a key onto an aircraft, make sure you do not press any buttons on the key while inside the aircraft cabin. If you are carrying a key in
your bag etc., ensure that the buttons are not likely to be pressed accidentally. Pressing a button may cause the key to emit radio waves that could
interfere with the operation of the aircraft.
1
Before driving
■ To prevent key damage
● Do not subject the keys to strong shocks, expose them to high tempera-
tures by placing them in direct sunlight, or get them wet.
● Do not expose the keys to electromagnetic materials or attach any mate-
rial that blocks electromagnetic waves to the key surface.
● Do not disassemble the key.
29
VENZA_OM_OM73019U_(U)
1-2. Opening, closing and locking the doors
The following operations can be performed simply by carrying the
electronic key on your person, for example in your pocket.
(The driver should always carry the electronic key.)
Locks and unlocks the doors (P. 31)
Locks and unlocks the doors (P. 32)
Starts and stops the engine (P. 171)
Smart key system
30
VENZA_OM_OM73019U_(U)
: If equipped
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