Toshiba IKS-WP806 User Manual

NETWORK CAMERA

Model: IKS-WP806

User’s Manual

31970AC

For information on our latest products and peripheral devices, refer to the following web site:

www.toshibasecurity.com

If the URL changes, refer to www.toshiba.com

18x Indoor IP PTZ Camera (IKS-WP806) User Manual

Manual Edition 31970AD – AUGUST 2013

No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with recipient. In no event shall TOSHIBA be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption or loss of business information), even if TOSHIBA has been advised of the possibility of such damages and whether in an action or contract or tort, including negligence.

This documentation is copyrighted. All other rights are reserved to TOSHIBA. TOSHIBA, and Surveillix are registered trademarks of TOSHIBA in the United States and elsewhere; Windows and Windows XP Embedded are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of the respective owners.

TOSHIBA Irvine, CA ● U.S.A.

Important Safeguards

1. Read Instructions

Read all the safety and operating instructions before operating the product.

2. Retain Instructions

Retain the safety instructions and user's manual for future reference.

3. Warnings

Comply with all warnings on the product and in the user's manual.

4. Follow Instructions

Follow all operating and use instructions.

5. Cleaning

Disconnect this camera from the power supply before cleaning.

6. Attachments

Do not use attachments not recommended by the camera manufacturer as they may

pose safety risks.

7. Water and Moisture

Do not use this camera near water. Some examples are: near a bath tub, wash bowl,

kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.

8. Accessories

Do not place this camera on an unstable cart, stand, tripod, bracket or table. The

camera may fall, causing serious injury to a person, or serious damage to the product. Use only withstand, tripod, bracket, or table recommended by the manufacturer, or sold with the camera. Any mounting of the product should follow the manufacturer's instructions, and should use amounting accessory recommended by the manufacturer.

9. Ventilation

This camera should never be placed near or over a radiator or heat register. If this

product is placed in a built-in installation, verify that there is proper ventilation so that the camera temperature operates within the recommended temperature range.

10. Power Sources

This camera should be operated only from the type of power source indicated on the

information label. If you are not sure of the type of power supply at your location, consult your product dealer.

11. Power-Cord Protection

Power cords should be routed so that they are not likely to be walked on or pinched

by items placed upon or against them. Pay particular attention to cords at plugs, screws and the point where they exit the product.

12. Installation

Install this camera on a secure part of the ceiling or wall. If installed on an unsecured

location the camera could fall causing injury and damage.

13. Lightning

For additional protection on this camera during a lightning storm, or when it is left

unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the power supply and cable system. This will prevent damage to the camera due to lightning and power line surges. If lightning occurs, do not touch the unit or any connected cables in order to avoid electric shock.

14. Overloading

Do not overload the power supply or extension cords as this can result in a risk of

fire or electric shock.

15. Object and Liquid Entry

Never push objects of any kind into this camera through openings as they may touch

dangerous electrical points or short-out parts that could result in a fire or electrical shock. Never intentionally spill liquid of any kind on the camera.

16. Servicing

Do not attempt to service this camera yourself as opening or removing covers may

expose you to dangerous electrical or other hazards. Refer all servicing to qualified service personnel.

17. Damage Requiring Service

Disconnect this camera from the power supply and refer servicing to qualified service

personnel under the following conditions. a. When the power-supply cord or plug is damaged. b. If liquid has been spilled, or objects have fallen into the camera. c. If the camera has been submerged in water. d. If the camera does not operate normally by following the operating

instructions in the user's manual. Adjust only those controls that are covered by the user's manual as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to re store the camera to its normal operation.

e. If the camera has been dropped or the cabinet has been damaged. f. When the camera exhibiting a distinct change in performance which indicates

a need for service. g. Other trouble.

18. Replacement Parts

When replacing parts, be sure the service technician uses parts specified by the

manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards.

19. Safety Check

Upon completion of any service or repairs to this camera, ask the service technician to perform safety checks to determine that the camera is in proper operating condition.

Precautions

Operating

 Before using, make sure power supply and others are properly connected.  While operating, if any abnormal condition or malfunction is observed, stop

using the camera immediately and then contact your local dealer.

Handling

 Do not disassemble or tamper with parts inside the camera.  Do not drop or subject the camera to shock and vibration as this can damage

camera.

 Care must be taken when you clean the clear dome cover. Scratches and dust

will ruin the image quality of your camera. Do not use strong or abrasive detergents when cleaning the camera body. Use a dry cloth to clean the camera when it is dirty. In case the dirt is hard to remove, use a mild detergent and wipe the camera gently.

Installation and Storage

 Do not install the camera in areas of extreme temperatures in excess of the

allowable range. (14°F~ 122°F / -10°C ~ 50°C)

 Avoid installing in humid or dusty places. The relative humidity must be below

90%.

 Avoid installing in places where radiation is present.  Avoid installing in places where there are strong magnetic fields and electric

signals.

 Avoid installing in places where the camera would be subject to strong

vibrations.

 Never face the camera toward the sun. Do not aim at bright objects. Whether

the camera is in use or not, never aim it at the sun or other extremely bright objects. Otherwise the camera may be smeared and damaged.

Should you notice any trouble

 If any trouble occurs while you are using the camera, turn off the power and

contact your dealer. If you continue to use the camera when there is something wrong with it, the trouble may get worse and an unpredictable problem may occur.

Disclaimer

 We disclaim any responsibility and shall be held harmless for any damages or

losses incurred by the user in any of the following cases:

1. Fire, earthquake or any other act of God; acts by third parties; misuse by the user, whether intentional or accidental; use under extreme operating conditions.

2. Malfunction or non-function resulting in indirect, additional or consequential damages, including but not limited to loss of expected income and suspension of business activities.

3. Incorrect use not in compliance with instructions in this user's manual.

4. Malfunctions resulting from misconnection to other equipment.

5. Repairs or modifications made by the user or caused to be made by the user and carried out by an unauthorized third party.

 Notwithstanding the foregoing, Toshiba's liabilities shall not, in any

circumstances, exceed the purchase price of the product.

 There may be a conflict with the Copyright Law and other laws when a customer

uses, displays, distributes, or exhibits an image picked up by the camera without permission from the copyright holder. Please also note that transfer of an image or file covered by copyright is restricted to use within the scope permitted by the Copyright Law.

Protection of Personal Information

 Images taken by the camera that reveal the likeness of an individual person may

be considered personal information. To disclose, exhibit or transmit those images over the internet or otherwise, consent of the person may be required.

Usage Limitation

 The product is not designed for any "critical applications." "Critical applications"

means life support systems, exhaust or smoke extraction applications, medical applications, commercial aviation, mass transit applications, military applications, homeland security applications, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage.

 Accordingly, Toshiba disclaims any and all liability aris ing out of the use of the

product in any critical applications.

Regulation

FCC (USA) Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2)This device must accept any interference received, including interference that

may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

CAUTION: Your authority to operate this FCC verified equipment could be voided if you make changes or modifications not expressly approved by the party.

Industry Canada Information CAN ICES-3 A / NMB-3 A

This symbol on the product or on its packaging indicates that this product shall not be treated as household waste in accordance with Directive 2002/96/EC. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By proper waste handling of this product you ensure that it has no negative consequences for the environment and human health, which could otherwise be caused if this product is thrown into the garbage bin. The recycling of materials will help to conserve natural resources.

For more details information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Compliance is evidenced by written declaration from our suppliers, assuring that any potential trace contamination levels of restricted substances are below the maximum level set by EU Directive 2002/95/EC, or are exempted due to their application.

Warning

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. THIS INSTALLATION SHOULD BE MADE BY A QUALIFIED SERVICE PERSON

AND SHOULD CONFORM TO ALL LOCAL CODES. REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

Caution

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE C OVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING T O QUALIF I ED SER VICE PERSONNEL.

TABLE OF CONTENTS

Introduction ............................................................................................................................................... 14

Overview ............................................................................................................................................... 14

Product Features ............................................................................................................................. 14

Getting Started .......................................................................................................................................... 15

Camera Contents .................................................................................................................................. 15

Dome Setup and Cable COnnection ..................................................................................................... 16

Dome Camera Setup ....................................................................................................................... 16

Switch Definition ......................................................................................................................... 16

Dome Cable Definition and Requirements ...................................................................................... 17

Cable Requirements: 24vAC Power .......................................................................................... 17

Power Connection ...................................................................................................................... 17

Grounding Recommendation ..................................................................................................... 17

Ethernet Cable Connection ........................................................................................................ 18

Ethernet Cable Length Specifications ........................................................................................ 18

12-Pin Alarm Input/Output Connection ...................................................................................... 19

Audio Input/Output Connection .................................................................................................. 19

Dome Installation ...................................................................................................................................... 20

Overview ............................................................................................................................................... 20

Dome Dimensions ................................................................................................................................. 20

Installation ............................................................................................................................................. 21

Installation with Hard Ceiling Mount ................................................................................................ 21

Optional Accessories ............................................................................................................................ 22

Mounting Accessories ...................................................................................................................... 22

Installation with Indoor Pendant Mount ...................................................................................... 22

Installation with Ceiling Flush Mount Kit ..................................................................................... 23

Locate Camera .......................................................................................................................................... 24

Surveillix Device Search ....................................................................................................................... 24

Installation ........................................................................................................................................ 24

Starting Device search ..................................................................................................................... 24

Device Addressing ........................................................................................................................... 25

Finding Network Devices............................................................................................................ 25

Setup & Configuration ............................................................................................................................. 26

Connecting to the Camera .................................................................................................................... 26

Administrator/User Privileges .......................................................................................................... 26

Connecting a Stream ....................................................................................................................... 27

Connecting Over the Internet ........................................................................................................... 28

Viewer Software .................................................................................................................................... 29

Viewer Tabs ..................................................................................................................................... 29

Home ............................................................................................................................................... 30

System ............................................................................................................................................. 32

System ....................................................................................................................................... 32

Security ...................................................................................................................................... 34

Admin Password ................................................................................................................... 34

Add User ............................................................................................................................... 35

Delete User ........................................................................................................................... 35

Edit User ............................................................................................................................... 35

Network ...................................................................................................................................... 36

Get IP address automatically (DHCP) .................................................................................. 36

Use fixed IP address ............................................................................................................ 36

QoS (Quality of Service) ....................................................................................................... 38

SNMP ................................................................................................................................... 38

UPnP (Universal Plug and Play)........................................................................................... 39

DDNS ......................................................................................................................................... 40

Mail ............................................................................................................................................ 41

FTP ............................................................................................................................................ 42

HTTP .......................................................................................................................................... 43

Application ................................................................................................................................. 44

Alarm Pin Selection .................................................................................................................... 45

Alarm Status Settings ................................................................................................................ 46

Motion Detection .............................................................................................................................. 48

Storage Management ................................................................................................................ 51

Recording ................................................................................................................................... 53

Activating Micro SD/SDHC Card Recording ......................................................................... 53

Snapshot .................................................................................................................................... 54

Information ................................................................................................................................. 55

System Log ........................................................................................................................... 55

View User Information ................................................................................................................ 56

View User Privilege .............................................................................................................. 56

Parameter List ............................................................................................................................ 57

Software Upgrade ...................................................................................................................... 58

Upgrading the Camera Viewer Software .............................................................................. 58

Maintenance .............................................................................................................................. 59

Video and Audio Streaming Settings ............................................................................................... 60

Video Format ............................................................................................................................. 60

Video Resolution .................................................................................................................. 61

Text Overlay Settings ........................................................................................................... 61

Video Rotate Type ................................................................................................................ 62

GOP Settings ........................................................................................................................ 62

H.264 Profile ......................................................................................................................... 62

Video Compression .................................................................................................................... 63

Video OCX Protocol ........................................................................................................................ 64

Multicast Mode ..................................................................................................................... 64

Frame Rate Control ................................................................................................................... 65

Audio .......................................................................................................................................... 66

Transmission Mode .............................................................................................................. 66

Server Gain Settings ............................................................................................................. 66

Bit Rate ................................................................................................................................. 67

PTZ Settings ......................................................................................................................................... 68

Preset .............................................................................................................................................. 68

Preset Setting ............................................................................................................................. 68

Preset Go ................................................................................................................................... 69

Pattern ............................................................................................................................................. 69

Pattern Setting............................................................................................................................ 69

Pattern Run ................................................................................................................................ 70

Auto Scan ........................................................................................................................................ 70

Auto Scan Setting....................................................................................................................... 71

Auto Scan Run ........................................................................................................................... 71

Tour ................................................................................................................................................. 72

Tour Set ...................................................................................................................................... 73

Tour Run .................................................................................................................................... 73

Home ............................................................................................................................................... 74

Home Settings ............................................................................................................................ 74

Tilt Range ........................................................................................................................................ 75

Privacy Mask Settings ..................................................................................................................... 76

Mask Setting............................................................................................................................... 77

Mask Clearing ............................................................................................................................ 77

Camera — Exposure ....................................................................................................................... 78

Camera — White Balance ............................................................................................................... 79

Camera — Misc1 ............................................................................................................................. 81

Camera — Misc2 ............................................................................................................................. 83

Camera — Default ........................................................................................................................... 84

Logout ................................................................................................................................................... 84

Specifications ........................................................................................................................................... 85

Camera Specifications .......................................................................................................................... 85

PTZ Specifications ................................................................................................................................ 86

IP Specifications ................................................................................................................................... 86

INTRODUCTION

OVERVIEW

The IKS-WP806 is an IP PTZ camera capable of resolutions up to 1080p. The IKSWP806 IP camera can transmit video at H.264 and MJPEG codecs. With digital wide dynamic rage, the IKS-WP806 is an excellent choice for installations with difficult lighting conditions.

Product Features

 ONVIF compliant  Quad streaming H.264 / MJPEG  18x optical zoom  IR cut filter  Digital wide dynamic range

GETTING STARTED

CAMERA CONTENTS

Before proceeding, please check that the box contains the items listed here. If any item is missing or has defects, DO NOT install or operate the product and contact your dealer for assistance.

Dome Body Optical Cover Screws

Quick Start Guide CD Hard Ceiling Mount

Indoor Pendant Mount

DOME SETUP AND CABLE CONNECTION

Before installing or connecting the dome camera, please refer to this section and complete preparations for dome setup and all switch settings.

Dome Camera Setup

Switch Definition

larm input/output

Setting switch

Audio connection

SD card slot

Note Do not change the settings on the camera’s setting switch. Leave the switch at

the factory default settings.

RJ-45 Connector

Reset button

Power

Dome Cable Definition and Requirements

For operation, the IP dome camera requires a network cable to carry the video signals to the remote viewing site and a power cable to power the dome. The IKS-WP806 IP camera is capable of using Power over Ethernet + or 24vAC power.

Cable Requirements: 24vAC Power

Power Wire Length Specifications Wire

Gauge

22 27 feet 14 175 feet 20 44 feet 12 279 feet 18 69 feet 10 444 feet 16 110 feet

Note Ensure that the power supply corresponds with the dome’s power requirement

Maximum Distance

or the camera may be damaged. Contact a qualified maintenance engineer with any problems.

Power Connection

1. Connect one 24 volt AC power to pin AC1.

2. Connect frame or earth ground wire to the middle pin.

3. Connect one 24 volt AC power to pin AC2.

Note The ‘notches’ on the left side of the graphic above

correspond to notches in the green plastic of the power connector.

Note Be careful not to pull the cables improperly during installation. Toshiba

suggests that you fasten the cables after installation is complete.

Wire Gauge

Maximum Distance

Grounding Recommendation

The GND (ground) wire must be directly connected to the middle pin of the AC24V power connector. Failure to connect the ground can cause damage and failure of the camera and may void the warranty.

Ethernet Cable Connection

Connect one end of the CAT 5 Ethernet cable to the RJ-45 connector of the camera and the other end of the cable to the network switch or recorder.

Note In some cases, you may need to use an Ethernet crossover cable when

connecting the camera directly to the recorder.

Check the status of the link indicator and activity indicator LEDs. If the LEDs are unlit, check the LAN connection.

The Green link light indicates a good network connection. The Orange activity light flashes to indicate network activity.

Ethernet Cable Length Specifications

Cable Type Maximum Distance

CAT5 300 feet CAT5e 300 feet CAT6 300 feet CAT6a 300 feet

12-Pin Alarm Input/Output Connection

Using the 12-pin connector, installers can connect 4 digital alarm inputs and 2 digital alarm outputs. The alarm pins are serviceable for connecting alarm input and output devices such as sensors, sirens, or flashing lights to the surveillance system. For the definition of each pin, refer to the list below.

Pin Definition

1 Alarm OUT NO 1 2 Alarm OUT NC 1 3 Alarm OUT COM 1 4 GROUND 5 Alarm OUT NO 2 6 Alarm OUT NC 2 7 Alarm OUT COM 2 8 GROUND 9 Alarm IN 4 10 Alarm IN 3 11 Alarm IN 2 12 Alarm IN 1

Audio Input/Output Connection

1. Line IN

2. GROUND

3. Line OUT

DOME INSTALLATION

OVERVIEW

Depending on your installation environment, the dome can be installed on the ceiling, on a wall, or a pole. The following section illustrates installation methods and procedures for installing the dome and mounting accessories.

DOME DIMENSIONS

The dome dimensions are Ø6.5” (165.1 mm) x 8.6” (219.1 mm).

INSTALLATION

You can install your IKS-WP806 using the included Hard Ceiling Mount or Pendant Mount.

Installation with Hard Ceiling Mount

1. Mark the positions of the three screw holes in the Hard Ceiling Mount at your chosen location.

2. Drill each hole using a 3/16” bit.

3. Set the included screw anchors in the holes, and then screw the self-tapping screws into the anchors.

4. Run the Data Cable and Ethernet cable through the center hole of the mount and connect the cable to the camera.

5. The cables can be run through a hole drilled in the ceiling, or through the gap in the side of the camera.

6. Install the camera onto the Hard Ceiling Mount by lining the camera up with the tabs, then turning the camera clockwise.

7. Tighten the screw on the side of the camera to secure this position.

Installation with Indoor Pendant Mount

1. Thread the necessary cables through the center hole of the pendant mount and connect them to the camera.

2. Attach the camera to the pendant mount by lining up the tabs and then turning the camera clockwise.

3. Tighten the screw on the side of the camera to secure it to the pendant mount.

4. Attach the pendant mount to the pole or other implement as necessary.

OPTIONAL ACCESSORIES

Mounting Accessories

Ceiling Flush Mount Kit

Part Number: JK-MFMK

1 ½” Threaded Adapter

Part Number: JK-510PA50

1 ¼” Threaded Adapter

Part Number: JK-510PA25

Large Pole Mount

Part Number: JK-510PML

50 cm Pole

Part Number: JK-510P50

25 cm Pole

Part Number: JK-510P25

Corner Mounting Plate

Part Number: JK-510C

Wall Mount Bracket (w/ Anti Drop)

Part Number: JK-510W

Long Wall Mount Bracket (w/ Anti Drop)

Part Number: JK-510WL

Installation with Ceiling Flush Mount Kit

The Ceiling Flush Mount Kit consists of three pieces: the in-ceiling mount, the camera bracket, and the trim ring.

1. Attach the camera to the Hard Ceiling Mount that is affixed to the camera bracket.

2. Tighten the screw on the side of the camera to secure it to the camera bracket.

3. Place the ceiling sticker on the ceiling in the location you want to install the camera. Use the sticker as a guide to cut a hole in the ceiling.

4. Loosen the wings on the in-ceiling mount by loosening the screws. Turn the wings outward.

5. Place ring into the ceiling opening and fix tighten the screws to clamp the wings down and set the bracket in place.

6. Screw the wings until the in-ceiling mount is completely flush with the ceiling.

7. Run the necessary cables through the center hole of the camera bracket and connect them to the camera.

8. Align the camera bracket with the in-ceiling mount and set into place.

9. Use the included screws to attach the two components.

10. Clip the trim ring to the in-ceiling mount to complete the installation.

LOCATE CAMERA

SURVEILLIX DEVICE SEARCH

Use the included Device search software to easily find your network cameras for initial setup. The Surveillix Device Search software is included on the CD with all Surveillix IP devices.

Installation

You can install Device search on any personal computer (PC) or laptop using the software CD included with your Surveillix IP camera or by downloading the program from toshibasecurity.com.

Note Device search will only work on PCs or laptops that use a Windows operating

system. It is compatible with Windows XP, Vista, 7, and 8.

Starting Device search

After installing the program on your PC or laptop, open the program to begin configuring your cameras.

To access Device search on an Toshiba recorder, you must operate the recorder in Windows Mode.

1. In the Live Screen, click Exit.

2. Click Restart in Windows Mode.

3. Click OK.

4. Double-click Device search.

Device Addressing

The functions on the Device Addressing tab allow you to find, configure, and view network cameras.

Finding Network Devices

1. Click Device Search.

2. To narrow your search by Camera Model, Project, or Camera Name, select your desired criteria from the appropriate lists.

SETUP & CONFIGURATION

CONNECTING TO THE CAMERA

1. Locate the camera on the Device search list.

2. Double-click the camera to open the Viewer software in your web browser.

3. Log in to the camera with the appropriate User Name and Password.

Note The default User name is Admin and the default Password is 1234. The

username and password are case sensitive. Toshiba recommends you change the Admin password for security reasons.

Administrator/User Privileges

The Administrator account has the authority to configure the IP camera and authorize users’ access to the camera. The User accounts have access to the camera with limited authority.

Connecting a Stream

Surveillix IP cameras are optimized for use with Toshiba recorders, but you can also connect to your Surveillix IP cameras using third party software like VLC media player (http://www.videolan.org).

To connect the camera you may need to provide the stream URL. All Surveillix IP cameras are capable of delivering two RTSP streams, as well as streaming MJPEG over HTTP. The stream URLs are listed below.

rtsp://<ip address>/mjpeg rtsp://<ip address>/mpeg4 rtsp://<ipaddress>/h264 http://<ipaddress>:8008

The MJPEG over HTTP stream is identified by a port number. The default port is 8008; this port can be configured in the cameras Network page:

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