Thomson DWG875 Manual

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TERRESTRIAL

DWG875/DWG875T - Wireless Voice Gateway

User manual

CAUTION

Disconnect power before servicing.

This device is intended for indoor operation only. Telephone jacks Line 1 and Line 2 must not be connected to outside wiring.

CAUTION

To ensure reliable operation and to prevent overheating, provide adequate ventilation for this modem and keep it away from heat sources. Do not locate near heat registers or other heat-producing equipment. Provide for free air flow around the Wireless Voice Gateway and its power supply.

This symbol means that your inoperative electronic appliance must be collected separately and not mixed with the household waste. The European Union has implemented a specific collection and recycling system for which producers' are responsible.

This appliance has been designed and manufactured with high quality materials and components that can be recycled and reused. Electrical and electronic appliances are liable to contain parts that are necessary in order for the system to work properly but which can become a health and environmental hazard if they are not handled or disposed of in the proper way. Consequently, please do not throw out your inoperative appliance with the household waste.

If you are the owner of the appliance, you must deposit it at the appropriate local collection point or leave it with the vendor when buying a new appliance.

-If you are a professional user, please follow your supplier's instructions.

-If the appliance is rented to you or left in your care, please contact your service provider. Help us protect the environment in which we live !

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)this device mat not cause harmful interference, and

(2)this device must accept any interference received, including interference that may cause undesired operation.

i

Illustrations contained in this document are for representation only.

0˚ to 40˚ C (32˚ to 104˚ F) -40˚ to 70˚ C (-40° to 158° F) 5% ~ 95% non-condensing

NORTH AMERICAN CABLE INSTALLER:

This reminder is provided to call your attention to Article 820.93 of the National Electrical Code (Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.

PacketCable and DOCSIS compliant

The Thomson DWG875/DWG875T is a voice-capable cable modem, which provides broadband Internet access and telephone capability all in one unit! Also referred to as an Embedded Media Terminal Adapter (EMTA), this cable modem connects to cable systems using DOCSIS and PacketCable standards. (Check with your cable operator for compatibility.)

The Thomson DWG875/DWG875T offers a high-speed connection to the Internet using an Ethernet connection.

If you have subscribed to telephone service from your cable operator, you will be able to place regular phone calls using your home phone(s) and/or fax machine. The Thomson DWG875/DWG875T provides two RJ-11 connectors for your phone or home phone system, allowing one or two line service.

Operating Information

Operating Temperature:

Storage Temperature:

Humidity:

If you purchased this product at a retail outlet, please read the following:

Product Information

Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the serial and model numbers in case you need them. The numbers are located on the bottom of the product.

Model No. ____________________________Serial No ________________________________

Purchase Date: ________________________Dealer/Address/Phone: _________________________

ii

Illustrations contained in this document are for representation only.

Table of Contents

 

Chapter 1: Connections and Setup...........................................................................................

5

Introduction ............................................................................................................................

5

Wireless Voice Gateway Features .......................................................................................

5

What’s on the CD-ROM ......................................................................................................

6

Computer Requirements....................................................................................................

7

Wireless Voice Gateway Overview.............................................................................................

8

Front Panel ..........................................................................................................................

8

Rear Panel .........................................................................................................................

11

Relationship among the Devices ............................................................................................

13

What the Modem Does ....................................................................................................

13

What the Modem Needs to Do Its Job...............................................................................

14

Contact Your Local Cable Company.................................................................................

15

Connecting the Wireless Voice Gateway to a Single Computer................................................

16

Attaching the Cable TV Wire to the Wireless Voice Gateway .............................................

16

Important Connection Information ..................................................................................

17

Ethernet Connection to a Computer.................................................................................

18

Connecting More Than A Computer to the Wireless Voice Gateway ........................................

19

Telephone or Fax Connection ................................................................................................

20

Turning on the Wireless Voice Gateway..................................................................................

21

Chapter 2: WEB Configuration................................................................................................

22

Accessing the Web Configuration...........................................................................................

22

Outline of Web Manager ..................................................................................................

23

Warning message to change the password ......................................................................

24

Gateway – Status Web Page Group .........................................................................................

25

1. Software......................................................................................................................

25

1

Illustrations contained in this document are for representation only.

Table of Contents

 

2.

Connection..................................................................................................................

26

3.

Password.....................................................................................................................

27

4.

Diagnostics .................................................................................................................

30

5.

Event Log ....................................................................................................................

31

6.

Backup/Restore...........................................................................................................

32

Gateway – Network Web Page Group......................................................................................

33

1.

LAN.............................................................................................................................

33

2. WAN............................................................................................................................

34

3.

Computers ..................................................................................................................

35

4.

DDNS - Dynamic DNS service.......................................................................................

36

5.

Time server.................................................................................................................

37

Gateway – Advanced Web Page Group....................................................................................

38

1.

Options.......................................................................................................................

38

2.

IP Filtering...................................................................................................................

40

3.

MAC Filtering ..............................................................................................................

41

4.

Port Filtering ...............................................................................................................

42

5.

Forwarding..................................................................................................................

43

6.

Port Triggers...............................................................................................................

44

7.

DMZ Host....................................................................................................................

45

8.

RIP (Routing Information Protocol) Setup .....................................................................

46

Gateway – Firewall Web Page Group .......................................................................................

47

1. Web Content Filtering..................................................................................................

47

2.

TOD Filtering...............................................................................................................

48

3.

Local Log and Remote Log...........................................................................................

49

Gateway – Parental Control Web Page Group..........................................................................

50

2

Illustrations contained in this document are for representation only.

Table of Contents

 

1.

Basic ...........................................................................................................................

50

Gateway – Wireless Web Page Group ......................................................................................

51

1.

802.11b/g/n Radio .....................................................................................................

52

2.

802.11b/g/n Primary Network.....................................................................................

54

3.

Guest Network ............................................................................................................

63

4.

Access Control ............................................................................................................

64

5.

Bridging ......................................................................................................................

65

6.

802.11e QoS (WMM) Settings.......................................................................................

66

VoIP – Basic Web Page Group .................................................................................................

67

1.

Basic LAN ....................................................................................................................

67

2. Hardware Info .............................................................................................................

68

3.

Event Log ....................................................................................................................

69

4.

CM State .....................................................................................................................

71

Chapter 3: Networking...........................................................................................................

73

Communications .............................................................................................................

73

Type of Communication ..................................................................................................

73

Cable Modem (CM) Section..............................................................................................

74

Networking Section .........................................................................................................

74

Three Networking Modes.................................................................................................

75

Cable Modem (CM) Mode.................................................................................................

75

Residential Gateway (RG) Mode........................................................................................

77

Chapter 4: Additional Information .........................................................................................

79

Frequently Asked Questions ..................................................................................................

79

General Troubleshooting .......................................................................................................

81

Service Information................................................................................................................

83

3

Illustrations contained in this document are for representation only.

Table of Contents

Glossary ................................................................................................................................

84

4

Illustrations contained in this document are for representation only.

Chapter 1: Connections and Setup

Chapter 1: Connections and Setup

Introduction

Wireless Voice Gateway Features

High Speed Data Service Solution

DOCSIS 3.0 cable modem

Giga Ethernet router with 4x Standard RJ-45 connectors for 10/100/1000Mbps. Auto-negotiation and MDIS functions

Wi-Fi 802.11b/g/n wireless connection

Wireless security: multiple SSID and WPS solution

Two RJ-11 Foreign Exchange Station (FXS) ports for phone and fax connections

Support simultaneous voice and data communications

Two simultaneous voice conversations in the different FXS ports with different CODEC: PCM A-law, PCM-law, G.723.1, G.729, G.729a, G.729e, G.728, G.726, BV16 and BV32

Echo Cancellation

Voice Active Detection (VAD)

DTMF detection and generation

Comfort Noise Generation (CNG)

Support V.90 fax and modem services

RSA and 56 bit DES data encryption security

SNMP network management support

IPv4 and IPv6

Advanced security features

Support Web pages and private DHCP server for status monitoring

Clear LED display

Plug and Play

5

Illustrations contained in this document are for representation only.

Chapter 1: Connections and Setup

What’s on the CD-ROM

Insert the Wireless Voice Gateway CD-ROM into your CD-ROM drive to view troubleshooting tips, the internal diagnostics, and other valuable information.

CD-ROM Contents:

Electronic copy of this user’s guide in additional languages (PDF format)

Adobe Acrobat Reader — application you can load to read PDF format, if you don’t have it loaded already

Links to Thomson web site

DOCSIS and PacketCable are trademarks of Cable Television Laboratories, Inc.

6

Illustrations contained in this document are for representation only.

Chapter 1: Connections and Setup

Computer Requirements

For the best possible performance from your Wireless Voice Gateway, your personal computer must meet the following minimum system requirements (note that the minimum requirements may vary by cable companies):

 

IBM PC COMPATIBLE

MACINTOSH**

 

 

 

CPU

Pentium preferred

PowerPC or higher

 

 

 

System RAM

16MB (32MB preferred)

24MB (32MB preferred)

 

 

 

Operating System

Windows* NT / 2000 / Me / XP /

Mac OS** 7.6.1 or higher

 

Vista / Windows 7, Linux

 

 

 

 

Sound Card

Required for audio on CD-ROM

N/A

 

 

 

Video

VGA or better (SVGA preferred)

VGA or better (SVGA built-in preferred)

 

 

 

CD-ROM Drive

Required

Required

 

 

 

Ethernet

10BaseT , 100BaseT or 1000Mbps

10BaseT , 100BaseT or 1000Mbps

 

An Ethernet card makes it possible for your computer to pass data to and from

 

the internet. You must have an Ethernet card and software drivers installed in

 

your computer. You will also need a standard Ethernet cable to connect the

 

Ethernet card to your Wireless Voice Gateway.

 

 

Software

A TCP/IP network protocol for each machine

Microsoft Internet Explorer 4.0 or later or Netscape Navigator 4.0 or later. (5.0 and 4.7 or later, respectively, are strongly recommended.)

* Windows is a trademark of Microsoft Corporation.

**Macintosh and the Mac OS are trademarks of Apple Computer, Inc.

7

Illustrations contained in this document are for representation only.

Chapter 1: Connections and Setup

Wireless Voice Gateway Overview

Front Panel

The following illustration shows the front panel of the Wireless Voice Gateway:

8

Illustrations contained in this document are for representation only.

Chapter 1: Connections and Setup

The LEDs on the front panel are described in the table below (from left to right):

DWG875 /

 

 

Internet

 

 

Ethernet

 

 

 

 

 

 

 

Power

 

 

 

 

 

 

 

 

USB

Wireless

Tel 1

Tel 2

Battery

Description

DWG875T

 

 

 

 

 

 

 

 

 

DS

US

 

Online

1

2

3

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ON

ON

ON

 

ON

ON

ON

ON

ON

On

X

ON

ON

X

Power on 0.25 sec

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On

0.25 second

 

 

 

 

 

 

 

 

 

 

Boot-up

ON

FLASH

FLASH

 

FLASH

X

X

X

X

X

X

X

X

X

From power ON to system

 

 

 

Operation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

initialization complete

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ON

ON

 

ON

 

 

 

 

 

 

 

 

 

Following system initialization

 

ON

 

 

 

 

X

X

X

X

X

X

X

X

X

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

complete to (before)

 

 

 

1 second

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ON

FLASH

OFF

 

OFF

X

X

X

X

X

X

X

X

X

During DS scanning and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

acquiring SYNC

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

From SYNC completed,

 

ON

ON

FLASH

 

OFF

X

X

X

X

X

X

X

X

X

receiving UCD to ranging

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DOCSIS Start-up

 

 

 

 

 

 

 

 

 

 

 

 

 

 

completed

Operation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

During DHCP, configuration file

 

ON

ON

ON

 

FLASH

X

X

X

X

X

X

X

X

X

download, registration, and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Baseline Privacy initialization

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ON

ON

ON

 

ON

X

X

X

X

X

X

X

X

X

Operational (NACO=ON)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ON

FLASH

FLASH

 

OFF

X

X

X

X

X

X

X

X

X

Operational (NACO=OFF)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wait registration with all DS

 

FLASH

FLASH

FLASH

 

FLASH

FLASH

X

X

X

X

X

X

X

X

and all US – Lights Flash

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

sequentially from the right to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

left

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

From 1 to 4 DS, from 1 to 4

Channel

X

X

X

 

X

OFF

X

X

X

X

X

X

X

X

LEDs are ON.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bonding

 

 

 

 

 

 

 

 

 

 

 

 

 

 

From 5 to 8 DS, From 1 to 4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LEDs are flashing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

From 1 to 4 US, from 1 to 4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OFF

X

X

 

X

X

X

X

X

X

X

X

X

X

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LEDs are ON.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wait registration with all DS

 

FLASH

FLASH

FLASH

 

FLASH

FLASH

X

X

X

X

X

X

X

X

and all US – Lights Flash

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

sequentially from the left to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

right

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9

Illustrations contained in this document are for representation only.

Chapter 1: Connections and Setup

DWG875 /

 

 

Internet

 

 

Ethernet

 

 

 

 

 

 

 

Power

 

 

 

 

 

 

 

USB

Wireless

Tel 1

Tel 2

Battery

Description

DWG875T

 

 

 

 

 

 

 

 

DS

US

Online

1

2

3

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MTA

ON

ON

ON

ON

X

X

X

X

X

X

FLASH

OFF

OFF

MTA DHCP

initialization

ON

ON

ON

ON

X

X

X

X

X

X

OFF

FLASH

OFF

MTA SNMP/TFTP

ON

ON

ON

ON

X

X

X

X

X

X

FLASH

FLASH

OFF

RSIP for NCS/Register for SIP

 

 

 

 

 

 

OFF

OFF

OFF

OFF

 

 

 

 

 

No Ethernet Link

 

ON

X

X

X

ON

ON

ON

ON

X

X

X

X

X

Ethernet Link

 

 

 

 

 

 

 

 

 

 

CPE Operation

 

 

 

 

FLASH

FLASH

FLASH

FLASH

 

 

 

 

 

TX/RX Ethernet Traffic

 

 

 

 

 

 

 

 

 

 

OFF

 

 

 

Wireless is disable

 

ON

X

X

X

X

X

X

X

X

ON

X

X

X

Wireless initiate success or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FLASH

 

 

 

TX/RX Wireless Traffic

USB Operation

 

 

 

 

 

 

 

 

OFF

 

 

 

 

No USB Link

ON

X

X

X

X

X

X

X

ON

X

X

X

X

USB Link

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FLASH

 

 

 

 

TX/RX USB Traffic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

AC Good

 

 

 

 

 

 

 

 

 

 

ON

ON

 

Both Lines On-Hook

On

 

 

< CM Normal Operation >

 

 

 

FLASH

ON

ON

Tel1 Off-hook, Tel2 On-hook

 

 

 

 

 

 

Battery Good

 

 

 

 

 

 

 

 

 

 

ON

FLASH

 

Tel1 On-hook, Tel2 Off-hook

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

<CM

FLASH

FLASH

 

Both Lines Off-Hook

AC Good

 

 

 

 

 

 

 

 

 

Normal

ON

ON

 

Both Lines On-Hook

On

 

 

< CM Normal Operation >

 

 

FLASH

ON

FLASH

Tel1 Off-hook, Tel2 On-hook

 

 

 

 

 

 

Battery Low

 

 

 

 

 

 

 

 

 

Operatio

ON

FLASH

 

Tel1 On-hook, Tel2 Off-hook

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

n>

FLASH

FLASH

 

Both Lines Off-Hook

AC Good

 

 

 

 

 

 

 

 

 

 

ON

ON

 

Both Lines On-Hook

Flash

 

 

< CM Normal Operation >

 

 

 

FLASH

ON

OFF

Tel1 Off-hook, Tel2 On-hook

 

 

 

 

 

 

Battery Bad

 

 

 

 

 

 

 

 

 

 

ON

FLASH

 

Tel1 On-hook, Tel2 Off-hook

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FLASH

FLASH

 

Both Lines Off-Hook

AC Fail

 

 

 

 

 

 

 

 

 

 

ON

 

 

Both Lines On-Hook

 

 

 

 

 

 

 

 

 

 

 

FLASH

 

OFF

Tel1 Off-hook, Tel2 On-hook

Battery Good

 

 

 

 

 

 

 

 

 

 

ON

 

 

Tel1 On-hook, Tel2 Off-hook

 

Flash

 

 

 

Off

 

 

 

Off

FLASH

 

 

Both Lines Off-Hook

AC Fail

 

 

 

 

 

 

 

 

 

 

ON

 

 

Both Lines On-Hook

 

 

 

 

 

 

 

 

 

 

 

FLASH

Off

FLASH

Tel1 Off-hook, Tel2 On-hook

Battery Low

 

 

 

 

 

 

 

 

 

 

ON

 

 

Tel1 On-hook, Tel2 Off-hook

 

 

 

 

 

 

 

 

 

 

 

FLASH

 

 

Both Lines Off-Hook

AC Fail

 

 

 

 

 

 

 

 

 

 

 

 

 

Both Lines On-Hook

 

 

 

< All LEDs may be unlit due to lack of battery power>

 

 

 

OFF

Tel1 Off-hook, Tel2 On-hook

Battery Bad

 

 

 

 

 

 

 

 

 

 

 

 

 

Tel1 On-hook, Tel2 Off-hook

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Both Lines Off-Hook

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A software download and

SW Download

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ON

FLASH

FLASH

ON

X

X

X

X

X

X

X

X

X

while updating the FLASH

Operation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

memory

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

10

Illustrations contained in this document are for representation only.

Chapter 1: Connections and Setup

Rear Panel

A TEL1 & TEL2

2x Telephony RJ-11 connectors

BETHERNET 1 2 3 4: 4x Ethernet 10/100/1000 Mbps RJ-45 connectors

C

USB Host:

1x

USB 2.0 Connector

D

Reset:

1x

Reset or reset to factory default this Wireless Voice Gateway

11

Illustrations contained in this document are for representation only.

Chapter 1: Connections and Setup

E

CABLE:

1x F-Connector for the coax cable

F

Power Connector:

1x AC Power Connector

IWPS & WiFi on/off button: 1x button with two features:

to activate/disable the WiFi, to execute a WPS association

12

Illustrations contained in this document are for representation only.

Chapter 1: Connections and Setup

Relationship among the Devices

This illustration shows a cable company that offers DOCSIS and PacketCable-compliant voice/data services.

What the Modem Does

The Wireless Voice Gateway provides high-speed Internet access as well as cost-effective, toll-quality telephone voice and fax/modem services over residential, commercial, and education subscribers on public and private networks via an existing CATV infrastructure. It can inter-operate with the PacketCable compliant head-end equipment and provide the IP-based voice communications. The IP traffic can transfer between the Wireless Voice Gateway and DOCSIS compliant head-end equipment. The data security secures upstream and downstream communications.

13

Illustrations contained in this document are for representation only.

Chapter 1: Connections and Setup

What the Modem Needs to Do Its Job

The Right Cable Company: Make sure your local cable company provides data services that use cable TV industry-standard DOCSIS compliant and PacketCable compliant technology.

The Internet/Telephony Service Provider (ISP/TSP): Your cable company provides you access to an Internet Service Provider (ISP) and Telephony Service Provider (TSP). The ISP is your gateway to the Internet and provides you with a pipeline to access Internet content on the World Wide Web (WWW). The TSP provides you with telephony access to other modems or other telephony services over the Public Switched Telephone Network (PSTN).

Check with your cable company to make sure you have everything you need to begin; they’ll know if you need to install special software or re-configure your computer to make your cable internet service work for you.

14

Illustrations contained in this document are for representation only.

Chapter 1: Connections and Setup

Contact Your Local Cable Company

You will need to contact your cable company to establish an Internet account before you can use your gateway. You should have the following information ready (which you will find on the sticker on the gateway):

The serial number

The model number

The Cable Modem (CM) Media Access Control (MAC) address

The Terminal Adapter (EMTA) MAC address

Security information: Service Set IDentifier (SSID), Encryption key / passphrase (WPA2-PSK by default), channel number. Default values are indicated underneath the modem on the sticker.

Please verify the following with the cable company

The cable service to your home supports DOCSIS compliant two-way modem access.

Your internet account has been set up. (The Media Terminal Adapter will provide data service if the cable account is set up but no telephony service is available.)

You have a cable outlet near your PC and it is ready for Cable Modem service.

Note: It is important to supply power to the modem at all times. Keeping your modem plugged in will keep it connected to the Internet. This means that it will always be ready whenever you need.

Important Information

Your cable company should always be consulted before installing a new cable outlet. Do not attempt any rewiring without contacting your cable company first.

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Illustrations contained in this document are for representation only.

Chapter 1: Connections and Setup

Connecting the Wireless Voice Gateway to a Single Computer

This section of the manual explains how to connect your Wireless Voice Gateway to the USB or Ethernet port on your computer and install the necessary software. Please refer to Figure 1 to help you connect your Digital Cable Modem for the best possible connection.

Attaching the Cable TV Wire to the Wireless Voice Gateway

1.Locate the Cable TV wire. You may find it one of three ways:

a.Connected directly to a TV, a Cable TV converter box, or VCR. The line will be connected to the jack, which should be labeled either IN, CABLE IN, CATV, CATV IN, etc.

b.Connected to a wall-mounted cable outlet.

c.Coming out from under a baseboard heater or other location. See Figure 1 for the wiring example.

Notes: For optimum performance, be sure to connect your Wireless Voice Gateway to the first point the cable enters your home. The splitter must be rated for at least 1GHz.

Fig. 1: Basic Home Wiring

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Chapter 1: Connections and Setup

Important Connection Information

The Wireless Voice Gateway supports Ethernet connection.

Below are important points to remember before you connect the Wireless Voice Gateway.

For Ethernet connections, go to page 21.

For telephone and fax connections, go to page 23.

If you do not want to use the CD-ROM, follow instructions 1 through 4 to connect the Wireless Voice Gateway to the Ethernet port on your computer. Instructions must be followed in the order they

appear.

1.Connect one end of the coaxial cable to the cable connection on the wall, and the other end to the CABLE jack on the Wireless Voice Gateway.

2.Attaching power cord to Wireless Voice Gateway and plug into the AC outlet.

3.Insert the supplied Wireless Voice Gateway CD-ROM. Wait momentarily for the CD window display.

DWG875/D

Fig. 2: Main screen of CD

4. Close all open applications and dialog boxes, including the CD window.

Note: Some applications may interfere with your Wireless Voice Gateway installation.

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Chapter 1: Connections and Setup

Ethernet Connection to a Computer

Make the connection to the modem in the following sequence:

1.Connect one end of the coaxial cable to the cable connection on the wall, and the other end to the CABLE jack on the Wireless Voice Gateway.

2.Connect the plug from the AC power supply into the POWER AC ADAPTER jack on the Wireless Voice Gateway, and plug the power supply into an AC outlet.

Note: Use only the power supply that accompanied this unit. Using other adapters may damage the unit.

3.Connect one end of the Ethernet cable to an Ethernet port on the back of your computer, and the other end to the ETHERNET port on the Wireless Voice Gateway.

Fig.3: Ethernet Connection

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Chapter 1: Connections and Setup

Connecting More Than A Computer to the Wireless Voice Gateway

If you need to connect more than one computer to the Wireless Voice Gateway, simply connect the computers to an Ethernet port on the rear panel.

Fig.4: Multiple-PC Connection

Note: You may need to check with your service provider in order to connect multiple computers.

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Chapter 1: Connections and Setup

Telephone or Fax Connection

When properly connected, most telephony devices can be used with the Wireless Voice Gateway just as with a conventional telephone service. To make a normal telephone call, pick up the handset; listen for a dial tone, then dial the desired number. For services such as call waiting, use the hook switch (or FLASH button) to change calls. The following procedures describe some of the possible connection schemes for using telephony devices with the Wireless Voice Gateway.

1.Connect a standard phone line cord directly from the phone (fax machine, answering machine, caller ID box, etc.) to one of the LINE jacks on the Wireless Voice Gateway.

2.If there is a phone line in your home which is NOT connected to another telephone service provider, connect a standard phone line cord from a jack on this line to one of the LINE jacks of the Wireless Voice Gateway. Connect a standard phone line cord directly from the phone (fax machine, answering machine, caller ID box, etc.) to one of the other jacks in the house that uses that line.

3.If you have a multi-line telephone, connect a standard phone line cord (not an RJ-14 type line cord) from the phone to the LINE jacks on the Wireless Voice Gateway. (Other phones can be added to each line by using standard phone line splitters.

Fig. 5: Phone/Fax Connection

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Chapter 1: Connections and Setup

Turning on the Wireless Voice Gateway

After installing the Wireless Voice Gateway and turn it on for the first time (and each time the modem is reconnected to the power), it goes through several steps before it can be used. Each of these steps is represented by a different pattern of flashing lights on the front of the modem.

Note: All indicators flash once before the initialization sequence.

If both DS and US LEDs are flashing sequentially, it means the Wireless Voice Gateway is automatically updating its system software. Please wait for the lights to stop flashing. You cannot use your modem during this time. Do not remove the power supply, switch off (on/off switch) or reset the Wireless Voice Gateway during this process.

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Chapter 2: WEB Configuration

Chapter 2: WEB Configuration

To make sure that you can access the Internet successfully, please check the following first.

1.Make sure the connection (through Ethernet or USB) between the Wireless Voice Gateway and your computer is OK.

2.Make sure the TCP/IP protocol is set properly.

3.Subscribe to a Cable Company.

4.Make sure appropriate LEDs are turned on for normal operation as noted in the previous chapter.

Accessing the Web Configuration

The Wireless Voice Gateway offers local management capability through a built in HTTP server and a number of diagnostic and configuration web pages. You can configure the settings on the web page and apply them to the device.

Once your host PC is properly configured; please proceed as follows:

1.Start your web browser and type the private IP address of the Wireless Voice Gateway on the URL field: 192.168.0.1.

2.After connecting to the device, you will be prompted to enter username and password. By default, the username is “ ” (empty) and the password is “admin”.

Fig. 6 Dialogue for Login

If you login successfully, the main page will appear.

Please Note; some of the WEB pages shown later, will differ for different software versions and per service providers instructions.

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Thomson DWG875 Manual

Chapter 2: WEB Configuration

Outline of Web Manager

The main screen will be shown as below.

Fig. 7 Outline of Web Manager

Main Menu: the hyperlinks on the top of the page, including Gateway, VoIP and several sub-menu items

Title: the sidebar on the left side of the page indicates the title of this management interface, e.g., Software in this example

Main Window: the current workspace of the web management, containing configuration or status information

For easy navigation, the pages are organized in groups with group in names main menu. Individual page names within each group are provided in the sidebar. So to navigate to a page, click the group hyperlink at the top, then the page title on the sidebar.

Your cable company may not support the reporting of some items of information listed on your gateway’s internal web pages. In such cases, the information field appears blank. This is normal.

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Chapter 2: WEB Configuration

Warning message to change the password

At your first connection or while the password is the default one, a warning message is displayed on the top banner of each Web configuration page. We want to encourage you to change the password in order to enforce the security of your modem. Please refer to the chapter “Password” page 27 for more information.

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