Warranty Terms & Conditions
1. TEAC war rant s t hat t his pr oduct is f r ee fr om def ects in mat eri al an d wor km ans hip u nder n ormal dom estic use with
reason able care and skill. Mainten ance and c leaning ( i.e. las er head) is not cover ed by this warrant y. The TEAC
warrant y on l y applies to TEAC products purchased, used and serviced in Australia.
2. The ben efits to t he c onsum er given b y this W arrant y ar e in addit ion to other r ights and r emedies of the c onsum er
under a law in rel at i on t o goods or s er vices to whic h th e w arranty rel ates, b ein g th e Aus tralian C ons u m er Law.
3. Refund or replac emen t via y our r etail er is av ail able f or a peri od of 14 da ys after purch ase f or goods that h ave been
inspected and det er mined to ha ve a m aj or failure. R efu n d and excha ng e is not applicable f or chan g e of mi nd.
4. Subject to the terms herein, this warran ty effecti vely covers the equip ment as sp ecified i n the Warr anty Periods
Table below from the date of purchase.
5.
Th is s ervice will onl y b e provi ded as par t of t his war r anty if all the f ollow i ng c on di ti ons are met;
In Home Service/Pick up* Service
a) The produc t is in dicated in th e Warranty Period T abl e.
b) The product is within the warranty period.
c) The product is located within the normal service area of the local TEAC Authorised Service Centre.
If TEAC determines that the product is not repairable on site, TEAC can complete the repair by taking the product to
a TEAC Authorised Service Centre.
Where In-Home service/Pick up* is not available, the purchaser is required to send the product to the nearest TEAC
Author is ed Ser vic e C entr e f or r epair . In this e vent , pr o of of pur ch ase is r equir ed to s upp ort a warr ant y cl aim. Aft er
the rep air, t he pr od uct will be avail abl e for c oll ecti on by or retur n to the pur chas er at a fee upon req uest. TE AC inhome service can be made available at a fee upon request.
Carry-in Service
6. A 12-month replacement warranty is applicable to all Accessories such as Remote, Power Adaptors and Cables.
7. TEAC will ensure to t he best of its ab il ities that all req uired parts are mad e avai l ab le for any requ ired service/rep ai r.
8. TEAC Aus tralia Pt y Ltd and its Au thorised S ervic e Centres will use their best end eavours to c omplete pr oduct
repairs within a reasonable period based on available res ources and workload during the time when service is
request ed an d perform ed.
9. Refurbis hed p arts m ay be us ed to r epair t he prod uct. I n the c ase of a replac ement, the pr oduct may be r eplac ed,
with a ref urbished unit of the s ame type or , if one is unavailab le, a si milar refur bished m odel with equal or b etter
features & specifications.
10. Please b e advised t hat if th e produc t presented f or repair is capabl e of retain in g user-generated d at a, the d at a m ay
be lost during servicing. Customers are strongly encouraged to back up all important information/data before
sending the product in for service/repair.
11. Servic e will be pr ovided on ly dur ing norm al busin ess hour s and under saf ety condi tions and circ umstanc es. TEA C
and its aut h or ised ser vice agents can ref use any r ep air if safety, in rel ati on to OH&S, becomes a c oncern t o its s t af f
or author ised service agents ’ p ersonnel.
12. The warranty is void and warranty claims may be refused, subject to the Australian Consumer Law, if:
a) The product was not transported, ins t al led, oper ated or maint ai n ed accordi n g to m an ufactur er instruct i on, or
b) The produc t w as abused, dam ag ed, tamp er ed, al t er ed or r ep ai red by any unauthorised pers ons , or
c) Product failure is due to accidents during use, installation or transit, power surges, use of defective or
incompat ib le exter nal devic es, exp os ure to abn orm al cond itions suc h as excess iv e temp erat ur es or humi dity, or
entry of liqu ids, obj ects or creatur es in to the produc t.
13. No one is au thoris ed t o ass u m e any liabil i t y on b ehalf of TEA C or imp os e an y ob ligati on on it, in conn ection wit h t h e
sale of any eq ui p m ent other than as st ated in this warr anty and out l in ed ab ove.
14. TEAC reserves the right to inspect and verify whether the product is exhibiting a major failure as claimed by
customers/retailers.
15. LCD dead pixel policy, please contact TEAC Customer Support Hotline on 1300 553 315 for assistance.