TANDBERG QUICK SET C20, QUICK SET C20 PLUS User Manual
What’s in this guide? Getting started Making calls Using the phone book In-call features
Advanced settings
TANDBERG QUICK SET C20 / C20 Plus
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
User guide
www.tandberg.com
1
What’s in this guide? Getting started Making calls Using the phone book In-call features
What’s in this guide?
What’s in this user guide?
Advanced settings
Getting started ........................................................................................................ 3
Waking up the system ...............................................................................................4
The TRC5 remote control ...........................................................................................5
Navigating in the menus ............................................................................................7
If there is no menu shown... ................................................................................... 7
Entering text in text fields .......................................................................................... 8
What happens when you press a number key? .....................................................8
Using the number keys in text fields ...................................................................... 8
Special characters ...................................................................................................8
Screen layout .............................................................................................................9
Adding wallpaper to your screen ............................................................................9
Camera presets ........................................................................................................10
Where to find it .....................................................................................................10
Using the presets .................................................................................................10
Adding a camera preset ........................................................................................... 11
Moving and zooming the camera ......................................................................... 11
Adding a camera preset ........................................................................................ 11
BestView—Face recognition ................................................................................... 12
Using Best view .................................................................................................... 12
Where to find it ..................................................................................................... 12
Camera settings ....................................................................................................... 13
Adjusting the exposure ......................................................................................... 13
Adjusting the whitebalance ..................................................................................13
Main source .............................................................................................................14
Call settings—an overview ...................................................................................... 14
Call settings—auto answer options .........................................................................15
Call settings—default bitrate ................................................................................... 15
Language settings ........................................................................................................16
About the setting of date and time .......................................................................... 16
Setting date and time manually ...............................................................................17
Setting date and time automatically ............................................................................17
Selecting ring tone ...................................................................................................18
Setting ring tone volume ..........................................................................................18
Setting key tone to on or off ....................................................................................19
Setting wallpaper on your screen ............................................................................19
Inserting your own wallpaper...................................................................................20
System information ..................................................................................................20
Making calls ...........................................................................................................21
Making calls by dialing the number..........................................................................22
When someone is calling .........................................................................................22
Terminating an ongoing call .....................................................................................22
Making calls using phone book ................................................................................ 23
Method 1 ..............................................................................................................23
Method 2 ..............................................................................................................23
Making calls using the recent calls list .....................................................................24
The icons used ..................................................................................................... 24
Using the phone book ...........................................................................................25
Basic phone book features ......................................................................................26
Navigating in the phone book ...............................................................................26
Calling an entry in the phone book .......................................................................26
Opening the phone book: .....................................................................................26
Searching in the phone book ...................................................................................27
Entering text in the search field ............................................................................27
Quick search by letters ......................................................................................... 27
Adding new contacts ...............................................................................................28
Adding an entry from recent calls or the phone book ..........................................28
Adding an entry manually to My contacts ............................................................28
Editing existing entries .............................................................................................29
Editing entries in the phone book ......................................................................... 29
In-call features ....................................................................................................... 30
Sharing a PC presentation ........................................................................................31
Dual video stream .................................................................................................31
Sharing a presentation .......................................................................................... 31
Troubleshooting if the presentation does not show ............................................. 31
Other presentation sources .................................................................................. 31
Advanced settings.................................................................................................32
About the advanced settings ...................................................................................33
Advanced configuration & password .......................................................................33
Defining softbutton functions ..................................................................................34
Softbutton—Main source selection .........................................................................35
Softbutton—Camera Preset ....................................................................................36
Softbutton—Speed dials .........................................................................................37
Softbutton—Clear softbuttons ................................................................................38
Restart .....................................................................................................................38
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
TANDBERG QUICK SET C20
GETTING STARTED
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
Waking up the system
To make a call you need to wake up the system from standby. However, if
someone calls you, the system will wake up by itself.
• To wake up the system just pick up the remote control or press any key.
You may have to point the remote control towards the system to make it
discover you.
• The system will now show the welcome screen, which contains the
main menu and it will display the main camera image in the background.
• The IP number and/or the system name will be displayed in the upper
left corner.
• The IP number is the dial-in number of your system.
• The screen will also indicate if there are any calls you have missed.
After wake-up, the screen will typically look like this:
The IP number or your URI is the
dial-in number of your system and
will appear here.
Should the system fail to respond to the remote control or to incoming
calls, make sure that:
• The system is connected to line voltage
• The remote control has working batteries
• The internal cables, such as the monitor cable and/or the camera
cables are properly connected, cf. the installation sheet.
Date and time
of day.
Softbuttons
(described on
the following
pages).
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
4
What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
The TRC5 remote control
The funct ion keys in the upper part of the remote
control reflects the softbuttons on screen...
... and the middle part of the remote control
is used to handle the video part of the call
... while the lower part of the remote control
resembles very much the keypad of a cell phone.
FUNCTION KEYS:
Each key reflects a
softbutton on screen
and represents
shortcuts and
advanced functions.
Advanced settings
MICROPHONE:
Press the
to toggle the
microphones
on/off.
VOLUME: Press
the + or – on the
key to adjust
the volume.
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
key
PRESENTATION:
Press the
to show/hide a
presentation.
ZOOM: Press
the + or – on the
key to zoom the
camera in and out.
key
ARROW UP/DOWN: Use the and arrow keys to navigate in the
menu and to move the camera (pan, tilt) when the menu on screen is
not displayed.
ARROW LEFT:
Press the
key to go one step
back in the menu or
to move to the left
in a text field.
OK/SELECT: Press the
5
arrow
key to confirm your choice or selection.
ARROW RIGHT:
Press the arrow
key to expand the
selected menu item
or to move to the
right in a text field.
What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
PHONE BOOK: Press
the
key to display
the phone book.
CALL: Press the
key to display
the recent calls
menu. Select
one or more
contacts and
press the key
to initiate the call.
HOME: Press
key to go
the
back to the Home
menu.
LAYOUT: Press the
key to display the
Layout menu, then
select a view in the
menu.
END CALL /
STANDBY: Press the
key to end a call
or, when idle, to go
into standby mode.
Alphanumeric keypad: Use the keypad in the same
way as you would use a cell phone.
0-9, a-z, period (.), @,
space, *: Press a key
repeatedly to toggle
between the options
displayed on each key.
abc/123 #: Press the #
key to toggle between
lower case characters
and numbers.
CLEAR: Press the
remove characters in a text
field.
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
key to
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
Navigating in the menus
Your TANDBERG Quick Set C20 is operated by means of the remote
control. All you need to know to get started are a few basic navigation
principles.
• Press the
• The
used to navigate in the menus.
• When the system shows the Home menu only, pressing
will hide the menu. To bring it back, press the
• In an input field pressing
left of the cursor position.
The element
currently selected
is indicated by an
orange rectangle.
Use the vertical
arrow keys to
navigate up and
down in a menu.
home key ( ) to show the Home menu.
arrow keys in the center of the upper part of the remote control are
home key ( )
home key ( ) again.
cancel will delete characters/numbers to the
Press the key to produce the home
menu on the screen.
The little
triangle
indicates that
a submenu is
available.
Example showing a submenu produced by pressing the right
key.
The little triangle
indicates that
there are further
submenus available.
Use the right
key or to show this
Use the left arrow key to
collapse the menu expansion,
i.e. to go back one level.
Use the home key ( ) to exit all
menus and return to showing
the Home menu only.
arrow
arrow
submenu.
If there is no menu shown...
Wake up the system by lifting the remote control and press the key to
produce the Home menu.
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
Softkeys not used in a
given context are shown
ghosted.
Context sensitive
softkeys corresponding
to the function keys of
the remote control.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
Entering text in text fields
Some menu fields expect text information to be entered. Apart from the
need to enter the number or identity of the person you want to call, you
will also—among other things—need this ability to search and maintain
your list of contacts in the phone book.
What happens when you press a number key?
• Pressing a number key outside calls will cause the call menu to be
shown.
• When the cursor is positioned inside an entry field expecting text
entries, the system automatically switches to text mode (ABC). Entering
letters is similar to as on a cell phone—see right.
• When the cursor is positioned inside an entry field requiring number
entries, the system automatically switches to number mode (123)
allowing numbers to be dialed with the number keys as usual.
Using the number keys in text fields
Whenever text entries are expected by the system, a small abc or ABC
appears in the right lower corner of the entry field. For entry fields
expecting numbers, 123 will appear instead. In text mode, entries from
the number keys are automatically interpreted as text entries in the
same way as on a cell phone.
Guidelines:
• Press the key that corresponds to the required letter as many times
as needed to produce that letter.
• Switch between lower case (abc) and upper case (ABC) letters with
the # a/A key.
• Switch between text mode (abc) and number mode (123) by keeping
the # abc/123 key depressed for more than a second.
• To insert space, press the 0 _ key.
• To insert the @ sign, press the 1-key twice, while the keypad is in
text mode.
• To insert the . sign, press the
number mode.
• To write digits and numbers in a text input field, repeatedly press the
corresponding key until the digit appears.
• To erase erroneous inputs, use the c key.
.-key once, while the keypad is in
*
If needed, press
this key repeatedly
until the input field
is set as required
(123/abc/ABC).
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
Special characters
Special characters
Sometimes you will need to make use
of special characters, e.g. when entering
names in My contacts.
Whenever it is likely that special characters
are needed, the softbutton
charact ers giving you access to the special
characters menu will be displayed.
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special
What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
Screen layout
The layout of the screen can be changed as shown to the right.
To produce display options screen, press the
Alternatively, you may enter this function through Settings > Layout.
• Use the
select the alternative you want to use.
• Note that you may, or may not, include selfview (i.e. the outgoing video
signal from your own system).
• You set whether to include selfview or not by means of the left-most
softkey.
arrow keys to move between the alternatives and use to
Adding wallpaper to your screen
In the Home menu,
navigate down to Settings
and press the
key.
layout ( ) key.
In the
Settings
submenu
navigate down
to Wallpaper.
Press again.
Layout control outside a
call is limited to the choice
between showing selfview
and showing a wallpaper...
However, if you already have
activated the selfview, the menu
will give you these options when
you enter the menu again.
Layout control used during a call gives you the possibility to include
selfview...
Layout control when in a
call provides the choice of
showing selfview or full
screen participant...
Select between the
options available and
press the
the menu putting your
choice into effect. See
also page 19 for more on
this.
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
key to leave
However, if you already have
activated the selfview, you may
select where the selfview should
appear in the image when you
enter the menu again.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
Camera presets
You may create predefined camera zoom and angle sets (se the next page
for details). This is referred to as camera presets.
Do as follows:
1. Press the
Select Selfview to be shown as required. In this way you will see what
other will see of you in a call.
2. Press the
select Camera control.
3. This will cause softbuttons to appear. Press the
corresponding to Camera presets (funct ion key number 2 from the
left).
Where to find it
key on the remote control to display the Layout menu.
key on the remote control to display the Home menu and
functio n key
Using the presets
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
Use the vertical arrow keys to navigate in the menu and use
to select a preset causing the camera to move accordingly. Note
that this feature may be utilized any time.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
Adding a camera preset
For more on camera presets as such, see the previous page.
To add a camera preset, do as follows:
1. Press the
Select Selfview to be shown as required. In this way you will see what
other will see of you in a call.
2. Adjust camera position and zoom using the four
zoom key.
3. Press the
select Camera control.
4. This will cause softbuttons to appear. Press the
corresponding to Camera presets (functi on key number 2 from the
left).
5. Follow the procedure shown to the right.
Moving and zooming the camera
key on the remote control to display the Layout menu.
arrow keys and the
key on the remote control to display the Home menu and
functio n key
Adding a camera preset
In the Camera presets
menu navigate to Add
camera preset and press
.
Navigate to the preset to
define (or redefine, if it
already existed). Press
produce the submenu.
Give it a descriptive name,
use special characters, if
needed.
to
Use the arrow keys
and the zoom keys.
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
Save the new preset.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
BestView—Face recognition
The TANDBERG Profile is capable of doing face recognition.
The face recognition system aims to search for faces in order to optimize
the picture frame, and is therefore called BestView. Once a face or
group of faces has been detected camera zoom and camera angle will be
changed accordingly to obtain an optimal representation on the screen.
Kindly observe the following:
• The Best view feature is still a preview feature.
• The Best view optimization process may take up to 5 seconds.
• The detection of faces works better when people look towards the
camera.
• The area from the eyebrows down to just below the lips should be
uncovered.
• Beard is normally not a problem.
Using Best view
1. Press the key on the remote control to display the Layout menu.
Select Selfview to be shown as required.
2. Press the
select Camera control
key on the remote control to display the Home menu and
Where to find it
The softbuttons
shown are produced
via the Camera
control menu.
Use this
softbutton to
exit.
3. This will cause softbuttons to appear. Press the
corresponding to Camera presets and navigate to Best view.
4. Press
process. Look towards the camera for about five seconds
5. The system will now look for faces and adjust the zoom and camera
angle to obtain a best fit.
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
on the remote control to start the Best view optimization
functio n key
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