TANDBERG QUICK SET C20, QUICK SET C20 PLUS User Manual

What’s in this guide? Getting started Making calls Using the phone book In-call features
Advanced settings
TANDBERG QUICK SET C20 / C20 Plus
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
User guide
www.tandberg.com
1
Whats in this guide? Getting started Making calls Using the phone book In-call features
What’s in this guide?
Advanced settings
Getting started ........................................................................................................ 3
Waking up the system ...............................................................................................4
The TRC5 remote control ...........................................................................................5
Navigating in the menus ............................................................................................7
If there is no menu shown... ................................................................................... 7
Entering text in text fields .......................................................................................... 8
What happens when you press a number key? .....................................................8
Using the number keys in text fields ...................................................................... 8
Special characters ...................................................................................................8
Screen layout .............................................................................................................9
Adding wallpaper to your screen ............................................................................9
Camera presets ........................................................................................................10
Where to find it .....................................................................................................10
Using the presets .................................................................................................10
Adding a camera preset ........................................................................................... 11
Moving and zooming the camera ......................................................................... 11
Adding a camera preset ........................................................................................ 11
BestView—Face recognition ................................................................................... 12
Using Best view .................................................................................................... 12
Where to find it ..................................................................................................... 12
Camera settings ....................................................................................................... 13
Adjusting the exposure ......................................................................................... 13
Adjusting the whitebalance ..................................................................................13
Main source .............................................................................................................14
Call settings—an overview ...................................................................................... 14
Call settings—auto answer options .........................................................................15
Call settings—default bitrate ................................................................................... 15
Language settings ........................................................................................................16
About the setting of date and time .......................................................................... 16
Setting date and time manually ...............................................................................17
Setting date and time automatically ............................................................................17
Selecting ring tone ...................................................................................................18
Setting ring tone volume ..........................................................................................18
Setting key tone to on or off ....................................................................................19
Setting wallpaper on your screen ............................................................................19
Inserting your own wallpaper...................................................................................20
System information ..................................................................................................20
Making calls ...........................................................................................................21
Making calls by dialing the number..........................................................................22
When someone is calling .........................................................................................22
Terminating an ongoing call .....................................................................................22
Making calls using phone book ................................................................................ 23
Method 1 ..............................................................................................................23
Method 2 ..............................................................................................................23
Making calls using the recent calls list .....................................................................24
The icons used ..................................................................................................... 24
Using the phone book ...........................................................................................25
Basic phone book features ......................................................................................26
Navigating in the phone book ...............................................................................26
Calling an entry in the phone book .......................................................................26
Opening the phone book: .....................................................................................26
Searching in the phone book ...................................................................................27
Entering text in the search field ............................................................................27
Quick search by letters ......................................................................................... 27
Adding new contacts ...............................................................................................28
Adding an entry from recent calls or the phone book ..........................................28
Adding an entry manually to My contacts ............................................................28
Editing existing entries .............................................................................................29
Editing entries in the phone book ......................................................................... 29
In-call features ....................................................................................................... 30
Sharing a PC presentation ........................................................................................31
Dual video stream .................................................................................................31
Sharing a presentation .......................................................................................... 31
Troubleshooting if the presentation does not show ............................................. 31
Other presentation sources .................................................................................. 31
Advanced settings.................................................................................................32
About the advanced settings ...................................................................................33
Advanced configuration & password .......................................................................33
Defining softbutton functions ..................................................................................34
Softbutton—Main source selection .........................................................................35
Softbutton—Camera Preset ....................................................................................36
Softbutton—Speed dials .........................................................................................37
Softbutton—Clear softbuttons ................................................................................38
Restart .....................................................................................................................38
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
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What’s in this guide? Getting started Making calls Using the phone book In-call features

Getting started

Advanced settings
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
TANDBERG QUICK SET C20
GETTING STARTED
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings

Waking up the system

To make a call you need to wake up the system from standby. However, if someone calls you, the system will wake up by itself.
• To wake up the system just pick up the remote control or press any key.
You may have to point the remote control towards the system to make it discover you.
• The system will now show the welcome screen, which contains the
main menu and it will display the main camera image in the background.
• The IP number and/or the system name will be displayed in the upper
left corner.
• The IP number is the dial-in number of your system.
• The screen will also indicate if there are any calls you have missed.
After wake-up, the screen will typically look like this:
The IP number or your URI is the dial-in number of your system and will appear here.
Should the system fail to respond to the remote control or to incoming calls, make sure that:
• The system is connected to line voltage
• The remote control has working batteries
• The internal cables, such as the monitor cable and/or the camera
cables are properly connected, cf. the installation sheet.
Date and time of day.
Softbuttons (described on the following pages).
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started

The TRC5 remote control

The funct ion keys in the upper part of the remote control reflects the softbuttons on screen...
... and the middle part of the remote control is used to handle the video part of the call
... while the lower part of the remote control resembles very much the keypad of a cell phone.
FUNCTION KEYS:
Each key reflects a softbutton on screen and represents shortcuts and advanced functions.
Advanced settings
MICROPHONE: Press the
to toggle the microphones on/off.
VOLUME: Press the + or – on the
key to adjust
the volume.
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key
PRESENTATION:
Press the
to show/hide a
presentation.
ZOOM: Press
the + or – on the key to zoom the
camera in and out.
key
ARROW UP/DOWN: Use the and arrow keys to navigate in the menu and to move the camera (pan, tilt) when the menu on screen is not displayed.
ARROW LEFT: Press the key to go one step back in the menu or to move to the left in a text field.
OK/SELECT: Press the
5
arrow
key to confirm your choice or selection.
ARROW RIGHT:
Press the arrow key to expand the
selected menu item
or to move to the
right in a text field.
What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
PHONE BOOK: Press the
key to display
the phone book.
CALL: Press the
key to display the recent calls menu. Select one or more contacts and press the key to initiate the call.
HOME: Press
key to go
the back to the Home menu.
LAYOUT: Press the
key to display the
Layout menu, then
select a view in the
menu.
END CALL /
STANDBY: Press the
key to end a call or, when idle, to go into standby mode.
Alphanumeric keypad: Use the keypad in the same way as you would use a cell phone.
0-9, a-z, period (.), @, space, *: Press a key
repeatedly to toggle between the options displayed on each key.
abc/123 #: Press the # key to toggle between lower case characters and numbers.
CLEAR: Press the remove characters in a text field.
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key to
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings

Navigating in the menus

Your TANDBERG Quick Set C20 is operated by means of the remote control. All you need to know to get started are a few basic navigation principles.
• Press the
• The
used to navigate in the menus.
• When the system shows the Home menu only, pressing
will hide the menu. To bring it back, press the
• In an input field pressing
left of the cursor position.
The element currently selected is indicated by an orange rectangle. Use the vertical
arrow keys to
navigate up and down in a menu.
home key ( ) to show the Home menu.
arrow keys in the center of the upper part of the remote control are
home key ( )
home key ( ) again.
cancel will delete characters/numbers to the
Press the key to produce the home
menu on the screen.
The little
triangle indicates that a submenu is
available.
Example showing a submenu produced by pressing the right key.
The little triangle
indicates that
there are further
submenus available.
Use the right
key or to show this
Use the left arrow key to collapse the menu expansion, i.e. to go back one level.
Use the home key ( ) to exit all
menus and return to showing
the Home menu only.
arrow
arrow
submenu.

If there is no menu shown...

Wake up the system by lifting the remote control and press the key to produce the Home menu.
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Softkeys not used in a
given context are shown
ghosted.
Context sensitive softkeys corresponding to the function keys of the remote control.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings
Entering text in text fields
Some menu fields expect text information to be entered. Apart from the need to enter the number or identity of the person you want to call, you will also—among other things—need this ability to search and maintain your list of contacts in the phone book.

What happens when you press a number key?

• Pressing a number key outside calls will cause the call menu to be
shown.
• When the cursor is positioned inside an entry field expecting text
entries, the system automatically switches to text mode (ABC). Entering letters is similar to as on a cell phone—see right.
• When the cursor is positioned inside an entry field requiring number
entries, the system automatically switches to number mode (123) allowing numbers to be dialed with the number keys as usual.
Using the number keys in text fields
Whenever text entries are expected by the system, a small abc or ABC appears in the right lower corner of the entry field. For entry fields expecting numbers, 123 will appear instead. In text mode, entries from the number keys are automatically interpreted as text entries in the same way as on a cell phone.
Guidelines:
• Press the key that corresponds to the required letter as many times
as needed to produce that letter.
• Switch between lower case (abc) and upper case (ABC) letters with
the # a/A key.
• Switch between text mode (abc) and number mode (123) by keeping
the # abc/123 key depressed for more than a second.
• To insert space, press the 0 _ key.
• To insert the @ sign, press the 1-key twice, while the keypad is in
text mode.
• To insert the . sign, press the
number mode.
• To write digits and numbers in a text input field, repeatedly press the
corresponding key until the digit appears.
• To erase erroneous inputs, use the c key.
.-key once, while the keypad is in
*
If needed, press this key repeatedly until the input field is set as required (123/abc/ABC).
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Special characters

Special characters
Sometimes you will need to make use of special characters, e.g. when entering names in My contacts.
Whenever it is likely that special characters are needed, the softbutton
charact ers giving you access to the special
characters menu will be displayed.
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special
What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings

Screen layout

The layout of the screen can be changed as shown to the right.
To produce display options screen, press the Alternatively, you may enter this function through Settings > Layout.
• Use the
select the alternative you want to use.
• Note that you may, or may not, include selfview (i.e. the outgoing video
signal from your own system).
• You set whether to include selfview or not by means of the left-most
softkey.
arrow keys to move between the alternatives and use to

Adding wallpaper to your screen

In the Home menu, navigate down to Settings and press the
key.
layout ( ) key.
In the
Settings submenu
navigate down
to Wallpaper.
Press again.
Layout control outside a call is limited to the choice between showing selfview and showing a wallpaper...
However, if you already have activated the selfview, the menu will give you these options when you enter the menu again.
Layout control used during a call gives you the possibility to include selfview...
Layout control when in a call provides the choice of showing selfview or full screen participant...
Select between the options available and press the the menu putting your choice into effect. See also page 19 for more on this.
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
key to leave
However, if you already have activated the selfview, you may select where the selfview should appear in the image when you enter the menu again.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings

Camera presets

You may create predefined camera zoom and angle sets (se the next page for details). This is referred to as camera presets.
Do as follows:
1. Press the
Select Selfview to be shown as required. In this way you will see what other will see of you in a call.
2. Press the
select Camera control.
3. This will cause softbuttons to appear. Press the
corresponding to Camera presets (funct ion key number 2 from the left).
Where to find it
key on the remote control to display the Layout menu.
key on the remote control to display the Home menu and
functio n key

Using the presets

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Use the vertical arrow keys to navigate in the menu and use to select a preset causing the camera to move accordingly. Note that this feature may be utilized any time.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings

Adding a camera preset

For more on camera presets as such, see the previous page.
To add a camera preset, do as follows:
1. Press the
Select Selfview to be shown as required. In this way you will see what other will see of you in a call.
2. Adjust camera position and zoom using the four
zoom key.
3. Press the
select Camera control.
4. This will cause softbuttons to appear. Press the
corresponding to Camera presets (functi on key number 2 from the left).
5. Follow the procedure shown to the right.

Moving and zooming the camera

key on the remote control to display the Layout menu.
arrow keys and the
key on the remote control to display the Home menu and
functio n key

Adding a camera preset

In the Camera presets menu navigate to Add camera preset and press
.
Navigate to the preset to define (or redefine, if it already existed). Press produce the submenu.
Give it a descriptive name, use special characters, if needed.
to
Use the arrow keys and the zoom keys.
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
Save the new preset.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings

BestView—Face recognition

The TANDBERG Profile is capable of doing face recognition.
The face recognition system aims to search for faces in order to optimize the picture frame, and is therefore called BestView. Once a face or group of faces has been detected camera zoom and camera angle will be changed accordingly to obtain an optimal representation on the screen.
Kindly observe the following:
• The Best view feature is still a preview feature.
• The Best view optimization process may take up to 5 seconds.
• The detection of faces works better when people look towards the
camera.
• The area from the eyebrows down to just below the lips should be uncovered.
• Beard is normally not a problem.

Using Best view

1. Press the key on the remote control to display the Layout menu.
Select Selfview to be shown as required.
2. Press the
select Camera control
key on the remote control to display the Home menu and
Where to find it
The softbuttons shown are produced via the Camera control menu.
Use this softbutton to exit.
3. This will cause softbuttons to appear. Press the
corresponding to Camera presets and navigate to Best view.
4. Press
process. Look towards the camera for about five seconds
5. The system will now look for faces and adjust the zoom and camera
angle to obtain a best fit.
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
on the remote control to start the Best view optimization
functio n key
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings

Camera settings

Camera settings let you adjust the exposure and whitebalance.
Do as follows:
1. Press the
Select Selfview to be shown as required.
2. Press the
select Camera control
3. This will cause softbuttons to appear. Press the
corresponding to Camera settings (func tion key number 2 from the left).
4. Follow the procedures outlined to the right.
key on the remote control to display the Layout menu.
key on the remote control to display the Home menu and
functio n key

Adjusting the exposure

Backlight compensates for any backlight shining on the camera from behind you causing you to appear dark.

Adjusting the whitebalance

If you change the Brightness mode to Manual, the Brightness level will be possible to set by you. Since Auto has been chosen here, the actual level is shown ghosted.
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Since the whitebalance has been set to Manual in this case, you will have access to setting the whitebalance in the usual manner. Use
Automatic if that is more convenient.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings

Main source

You may choose whether to use the camera or the PC input as your main source.
Starting from the Home menu, navigate down to Settings and press the
key. Then navigate to Main source and press the key. Select between
the options shown in the Fig. below.
Press the
arrow key to leave the menu going one step back. Further details are
shown on the next page.
This feature is also available as a softbutton when you select Camera control.
key to exit the menu putting changes into effect or the left

Call settings—an overview

The Call settings menu lets you set the default bit rate and whether and how the system shall answer incoming calls automatically. The options are treated more in detail on the next page.
Starting from the Home menu, navigate down to Settings and press the
key. Then navigate to Call settings and press the key. Select between
the options shown in the Fig. below.
Press the
arrow key to leave the menu going one step back. Further details are
shown on the next page.
key to exit the menu putting changes into effect or the left
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings

Call settings—auto answer options

You may set up your system to answer automatically whenever someone calls you. If you choose to do so, you may also specify how long time it shall take before your system connects you and whether your microphone should be muted (turned off) or not.
Set to On to have your system answer incoming calls automatically and Off to answer them manually.
Use the left and
right arrow keys to
alter how long time it shall take before your system connects you. Interval is 0–50 seconds.
Call settings—default call rate
The Call settings menu lets you set the default call rate expressed as default number of kilobits per second. You may want to consult your system administrator to discuss the best setting in your environment. Options are 128, 256, 384, 512, 768 (initial default), 1152, 1472, 1920, 2560, 3072, 4000 and 6000 bits per second.
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For privacy you may set the microphone to be muted upon autoanswer. You will then have to activate the microphone yourself (press
)
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings

Language settings

This will allow you to specify the On-Screen Display (OSD) language. The following languages are supported: English, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish.
Starting from the Home menu, navigate down to Settings and press the key. Then navigate to Language and press the key again. Use the up and
down arrow keys to select.
Press the
arrow key to leave the menu going one step back.
key to exit the menu putting changes into effect or the left

About the setting of date and time

You may have the system pick date and time for you or you may specify date and time zone settings along with date and time format and the date and time of day itself.
Starting from the Home menu, navigate down to Settings and press the key. Then navigate to Date and time and press the key. Select between Auto and Manual.
Press the
arrow key to leave the menu going one step back. Further details are
shown on the next page.
key to exit the menu putting changes into effect or the left
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings

Setting date and time manually

Make sure you have set the Set date and time to Manual (previous page).
Using the below Fig as example set everything as required using the
arrow keys and the key in the usual manner.

Setting date and time automatically

You may have the date and time of day set automatically. However, you must still specify time and date formats along with the time zone.
Make sure you have set the Set date and time to Automatic (previous page).
arrow keys and the key in the usual manner to set everything as
Use required.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings

Selecting ring tone

The system lets you choose between a multitude of ring tones.
Starting from the Home menu, navigate down to Settings and press the key.
Then navigate to Sounds and alerts and press the to Ring tone and press the key again. Use the up and down arrow keys to move about the ring tones. Each ring tone will be played as you position the cursor at it.
Press the
arrow key to leave the menu going one step back.
key to exit the menu putting changes into effect or the left
key again. Navigate

Setting ring tone volume

The system lets you set the ring tone volume.
Starting from the Home menu, navigate down to Settings and press the key.
Then navigate to Sounds and alerts and press the to Ring tone volume and press the key again. Use the left and ri ght arrow keys to set the volume.
Press the
arrow key to leave the menu going one step back.
key to exit the menu putting changes into effect or the left
key again. Navigate
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings

Setting key tone to on or off

The system may be set to emit a sound every time you click key on the remote control.
Starting from the Home menu, navigate down to Settings and press the
Then navigate to Sounds and alerts and press the to Key tone and press the key again. Use the up and down arrow keys to select.
Press the
arrow key to leave the menu going one step back.
key to exit the menu putting changes into effect or the left
key again. Navigate
key.

Setting wallpaper on your screen

The system lets you set a wall paper on your screen. This is shown in idle condition only.
Starting from the Home menu, navigate down to Settings and press the
Then navigate to Wallpaper and press the tone volume and press the key again. Use the up and down arrow keys to select wall paper. Uploading and inserting a custom wallpaper is explained overleaf.
Press the
arrow key to leave the menu going one step back.
key to exit the menu putting changes into effect or the left
key again. Navigate to Ring
key.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Getting started
Advanced settings

Inserting your own wallpaper

The system lets you upload and use your own wall paper (e.g. your logo) on your screen.
The custom wallpaper is uploaded from the web interface. Open a web browser and enter the IP address of the codec. Select Wallpaper from the menu on top of the screen. Browse for the file and press the Upload button. Toggle once between None and Custom wallpaper to put the change into effect. See the Appendices section of the Administrator Guide for your system for further details about the web interface.

System information

An extensive list of applicable information of your system can be produced.
Starting from the Home menu, navigate down to Settings and press the Then navigate to System information and press the key again.
To exit this screen, press the
A shortcut to this function is available. Make sure the system
displays the Home menu (press the to display this menu). Then press the rightmost softbutton to display the System information.
home key ( ).
key on the remote control
key.
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What’s in this guide? Getting started Making calls Using the phone book In-call features

Making calls

Advanced settings
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
TANDBERG QUICK SET C20
MAKING CALLS
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Making calls
Advanced settings

Making calls by dialing the number

Observe that the term “number” has a wide definition here; you may use the procedure outlined on this page to call people by their alphanumeric address as well, for example:
“alice.wonderland@mycompany.com”
Press the cursor at Call and press to produce the submenu.
Key in the “number” to call. If needed, switch to alphanumeric setting by means of the abc/123/ABC softkey.
Press the softkey Special characters to access non-standard characters, if needed. See this.
The autocomplete feature will propose a “number” based on your Recent calls list.
Press
followed by or, press twice to start calling.
key to produce the call menu, if needed. Position the
Special characters on page 8 for more on

When someone is calling

Respond to an incoming call by pressing the key on the remote control to accept it, or press the key to reject it.
Press the
key on the remote control to answer an incoming call
Press the
key on
the remote
control to
reject an
incoming
call

Terminating an ongoing call

Terminating an ongoing call is similar to terminating calls on a cell phone— just press the key on the remote control.
Press the key on
the remote control to terminate an ongoing
call
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Making calls
Advanced settings

Making calls using phone book

Making use of the phone book is time saving and prevents you from inadvertently calling the wrong number.
The entries, often referred to as contacts, are sorted alphabetically.

Method 1

Press the
Phone book
key…
If you know your way, navigate down to the folder required and press
arrow keys to locate whom to call and press to place the
call.
Alternatively, you may search for an entry in the phone book. This is described in the section Phone book usage.
to produce the contents of that folder. Use the
… to show the phone book.

Method 2

Press the menu, if needed. Position the cursor at Call and press to produce the submenu…
...then navigate down
Phone book and
to press to display the phone book.
If you know your way, navigate down to the folder required and press
to produce the contents
of that folder. Use the
arrow keys to locate
whom to call and press to place the call.
Alternatively, you may search for an entry in the phone book. This is described in the section
Using the Phone book.
key to produce the call
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Making calls
Advanced settings

Making calls using the recent calls list

If you have called somebody, or somebody has called you, this will be listed in the list of recent calls.
To gain access to the control.
You may also copy entries in the recent calls list to your phone book—see Using the phone book for details.
recent call s list, just press the key on the remote

The icons used

The icon is used to denote calls made by you.
The icon
The icon
Select what type of recent calls to show; All recent calls, just
the missed calls, just the placed calls or just the received calls,
by means of the softbuttons. Use the rightmost to clear the call
history.
is used to denote calls received.
is used to denote missed calls.
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What’s in this guide? Getting started Making calls Using the phone book In-call features

Using the phone book

Advanced settings
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TANDBERG QUICK SET C20
USING THE PHONE BOOK
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Using the phone book
Advanced settings

Basic phone book features

Your TANDBERG Profile contains a phone book functionality very similar to what you find in a mobile phone.
It contains a section in which you can add your own list of contacts, and most corporate solutions will also include a corporate phone list.
This latter list is normally installed and maintained from remote by your system administrator through a management system like the TANDBERG Management Suite (TMS), which is available separately.
You cannot edit the corporate list yourself, but you may add entries to My
Contacts. These may be edited ad libitum.

Navigating in the phone book

• Basic navigation in the phone book is done in the usual way.
• When positioned at a line with a small folder icon in front, press the right
arrow key to produce the contents of this folder. Repeat, if needed, if
there are more levels.
• Whenever you are at a lower level, use the left
level back.
arrow key to move one

Opening the phone book:

Press the
This will cause the
phone book key…
phone book menu to open…

Calling an entry in the phone book

Once an entry is located, just press the key to place the call.
Need to search for an entry in the phone book? See Searching in
the phone book on the next page.
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
The phone book typically contains your own My contacts and a corporate phone book.
In My contacts you may enter your own contacts.
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Using the phone book
Advanced settings

Searching in the phone book

While the My contacts may contain up to 200 entries, the entire phone book (which may include server based corporate directories) can be virtually unlimited in size. Consequently, using the arrow keys as the only navigation device can easily become a cumbersome task. What to do?
Enter Quick Search by Letters. Whenever you are inside the phone book navigating in the list of entries, the numerical keypad automatically switches from 123 mode to ABC mode. To locate a specific entry, just type in the first letter as with a cell phone. The system will then display all matches. Add more letters to refine your search. The search will be done within the folder your cursor at present is located and inside any subfolders within this folder.
Entering text in the search field
Example: How do I write Alice 123 in the Search input field in the
phone book?
Do as follows:
1. Press the 2-key once to get an A
2. Press the #-key once to switch between upper and lower case letters
3. Press the 5-key three times to get an l
4. Press the 4-key three times to get an
5. Press the 2-key three times to get a c
6. Press the 3-key twice to get an e
7. Press the 0-key once to get space
8. Press the 1-key three times to get a 1
9. Press the 2-key four times to get a 2
10. Press the 3-key four times to get a 3.
i

Quick search by letters

To search for an entry in the phone book, navigate to where you assume the entry resides. Any search will be done within the folder your cursor at present is located and inside any subfolders within this folder.
If in doubt, remain at the top level (called root in computer terminology) and do your search from there.
Just type the letter (or switch to in digits) and the Search field will be activated immediately. The phone book will then look something like this:
The search will begin immediately. Add more letters to narrow and refine your search.
Example: Keying in da, will return entries like Dave Olson and David Jones, but also John Dahl and Vittorio Dalmazzino. There is no case sensitivity here.
How to open the phone book is described Basic phone book
features, which can be found on the previous page.
123 mode by pressing the # key to key
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Using the phone book
Advanced settings

Adding new contacts

New contacts can be added to My contacts only. Other entries must be entered by you system administrator.

Adding an entry from recent calls or the phone book

While you are inside the phone book or the list of recent calls, navigate to the entry you would like to copy to My contacts and press the key or the right arr ow key to show the options menu:
Navigate down to Save to my contacts and press the the edit dialog box. This is similar to when entering a new contact manually (see right for details), but in this case the name and “number” of the copied contact has been filled in already by the system. If you want to edit the information entered you may do so. Remember to save before leaving the menu.
key to open

Adding an entry manually to My contacts

Open the phone book by pressing the key on the remote control.
Navigate to My contacts:
Press the key to show the contents of My contacts. A softkey named New contact will now appear along the bottom line of the display:
Press the corresponding functi on key on the remote control to enter the Edit dialog box.
Enter name and “number” of the new contact. After you have entered this information, the Save field will no longer appear ghosted and you may navigate down to this field and press the key to save your new entry.
How to open the phone book is described Basic phone book
features, which can be found two pages back.
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
28
Alternatively, navigate down to Cancel and press the dialog box without saving the new entry.
key to exit the
What’s in this guide? Getting started Making calls Using the phone book In-call features
Using the phone book
Advanced settings

Editing existing entries

You may edit and delete entries in My contacts any time. Since updates in the corporate phone book(s) made by your system administrator will not affect My contacts, you may have to use this feature from time to time when corporate phone book changes are made.

Editing entries in the phone book

Open the phone book. Since entries in My contacts are the only ones that may be subject to editing, navigate to My contacts and press the key to open it.
Navigate to the entry to edit and press the that now appears, navigate to Edit and press the key to open for editing of the entry.
You will now see a dialog box similar to this:
in which the name and “number” of the entry selected for editing has already been inserted.
Edit as required and navigate down to Save and press the the changes into effect.
key again. In the submenu
key to put
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
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What’s in this guide? Getting started Making calls Using the phone book In-call features

In-call features

Advanced settings
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
TANDBERG QUICK SET C20
IN-CALL FEATURES
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What’s in this guide? Getting started Making calls Using the phone book In-call features
In-call features
Advanced settings

Sharing a PC presentation

General recommendations tips for making your video meeting room as good as possible are described in the Administrator guide for this product. The Administrator guide may be downloaded from www.tandberg.com.

Dual video stream

With dual video stream you can view two different live video streams simultaneously, the main video and one additional source. This could for example be both a PC presentation and the person who gives the presentation.
If one of the video systems does not support dual video stream, no second video stream will be established and the PC presentation will be shown as the main video.

Sharing a presentation

To share a presentation, do as follows:
1. Make sure the PC does not cover any of the microphones as this will
reduce the audio quality at the far end.
2. Locate the DVI cable and connect the PC to the video system.
3. When pressing the
default presentation source is activated.
The DVI/ VGA input is compliant with VESA Extended Display Identification Data (EDID) and will be able to notify the PC of the supported output formats.
presentation button on the remote control the

Troubleshooting if the presentation does not show

• On most PC’s you must press a special key combination to switch the
PC image from the PC screen to the video screen.
• Check that the presentation source is correctly defined. Access to this
setting may be password protected by your system administrator and the procedure is described in the Administrator guide for this product.
• Make sure your PC is set to activate your VGA output.

Other presentation sources

You can also connect other presentation sources like:
• DVD
• Document camera
To specify which source to serve for the presentation select it as shown here. Note that the name of each source can be changed, consult your administrator for details on this.
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Advanced settings

Advanced settings

D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
TANDBERG QUICK SET C20
ADVANCED SETTINGS
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Advanced settings
Advanced settings

About the advanced settings

The Advanced settings lets you define extra softbutton functions; alter the IP settings of the system; utilize the Advanced configuration options and finally change the Administrator’s password.
Your Quick Set C20 can be configured through its web interface, but it may also be configured through the Advanced configuration. This is normally carried out by your system administrator, who may have password protected the access to the Advanced configuration.
Starting from the Home menu, navigate down to Settings and press the
Then navigate to Advanced and press the options available (shown below).
key again to display the
key.
Advanced configuration & password
The Advanced configuration is aimed at system administrators only and may have been password protected by your system administrator. Unless you are the system administrator you should leave these settings as they are.
The IP settings (not shown) are also aimed at system administrators.
The Advanced configuration settings and the IP settings are described in the Administrator Guide for the Quick Set C20. This guide can be downloaded from www.tandberg.com. Look for Support and then Documentation.
The password may not have been set. If you decide to give your
system a password, take care. If you forget your password or otherwise forget it, contact your TANDBERG representative for help.
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Advanced settings
Advanced settings
Defining softbutton functions
The function keys of the system’s remote control are used to control the softbuttons along the lower end of the screen. These softbuttons are context sensitive, i.e. they appear when needed and not else—typically when you adjust settings via the menus.
Note! These settings may have been password protected by your system
administrator.
However, you may enhance your system’s perceived performance by adding softbutton functionality to idle as well as to in-call situations.
1. Starting from the Home menu, navigate down to Settings and press the
key.
2. Then navigate to Advanced and press the
options available (shown below).
3. Expand the Programmable softbuttons and select whether the
definitions shall apply when in idle or when in call. You may define one set for each situation, but only one at a time.
key again to display the
4. Expand your selection to display a list of all five softbuttons.
5. Navigate to the softbutton to be defined, if needed and expand this
menu item.
6. You will now have three choices; Main source selection, Camera
preset and Speed dials. These are all treated on the following pages.
If you want a softbutton assignment to apply to both idle and
in-call situations you must assign a function twice— one setting for idle and one for in-call situations. Note that any softbutton can be assigned to any function. Setting one softbutton to a specific function for idle situations does not imply that the same function must be assigned to the same softbutton for in-call situations (although doing so may appear more logical in many cases).
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Advanced settings
Advanced settings

Softbutton—Main source selection

If you want direct access (via the softbuttons along the bottom line of the screen) to the source used, you should assign the function Main source selection to one of the softbuttons. In the following we will use softbut ton 1 as an example, but the function may be assigned to any of the five softbuttons.
Do as follows:
1. Navigate down to the softbuttons options as shown on page 34. Make
sure you have decided whether your setting shall apply to idle or in call. If you want it to apply to both situations you must do this twice, one setting for each case—see the tip on page 34 for more on this.
2. Expand the Main source selection menu.
3. Use the
PC as main source.
vertica l arrow keys to go between the options—Camera or
4. Press the
left arrow key to leave the menu going one step back.
key to exit the menu putting changes into effect or the
Below is a screenshot showing how the softbuttons appear when assignments have been made.
If you have set softbutton 1 to PC as main source, you may want
to set softbutton 2 to Camera (or the other way around) in order to be able to conveniently switch between the two.
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Advanced settings
Advanced settings

Softbutton—Camera Preset

If you want direct access (via the softbuttons along the bottom line of the screen) to predefined camera presets, you should assign the function Camera preset to one or more of the softbuttons.
Note that camera presets must have been defined before you start assigning presets—see page 10 for more on camera presets.
In the following we will use may be assigned to any of the five softbuttons.
Do as follows:
1. Navigate down to the softbuttons options as shown on page 34. Make
sure you have decided whether your setting shall apply to idle or in call. If you want it to apply to both situations you must do this twice, one setting for each case—see the tip on page 34 for more on this.
2. Expand the Camera preset menu.
3. Use the
vertica l arrow keys to go between the presets existing.
softbut ton 1 as an example, but the function
4. Press the
left arrow key to leave the menu going one step back.
key to exit the menu putting changes into effect or the
Below is a screenshot showing how the softbuttons appear when assignments have been made.
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Advanced settings
Advanced settings

Softbutton—Speed dials

If you want direct access (via the softbuttons along the bottom line of the screen) to contacts in the phone book, you should assign the function Speed dials to one or more of the softbuttons.
Note that assignments can be made to existing contacts only. To add a contact to your phone book, see page 28.
In the following we will use may be assigned to any of the five softbuttons.
Do as follows:
1. Navigate down to the softbuttons options as shown on page 34. Make
sure you have decided whether your setting shall apply to idle or in call. If you want it to apply to both situations you must do this twice, one setting for each case—see the tip on page 34 for more on this.
2. Expand the Speed dials menu.
softbut ton 1 as an example, but the function
3. Use the
vertica l arrow keys to navigate in the phone book. For more
on phone book usage, see page 26.
4. Press the
left arrow key to leave the menu going one step back.
key to exit the menu putting changes into effect or the
Below is a screenshot showing how the softbuttons appear when assignments have been made.
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
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What’s in this guide? Getting started Making calls Using the phone book In-call features
Advanced settings
Advanced settings

Softbutton—Clear softbuttons

You may clear softbuttons that you no longer want to appear. This is done via the Clear softbutton at the bottom of the menu. You do not have to clear a softbutton function in order to assign the softbutton to another function. That may be done right away.
For more on how to get to the below menu—see page 34 for details.
Make sure you select the right softbutton (idle mode or in-call
mode).

Restart

Should you need to restart the system, do as follows:
1. Starting from the Home menu, navigate down to Settings and press the
key.
2. Then navigate to Restart and press the
prompted to confirm.
key again. You will now be
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
38
What’s in this guide? Getting started Making calls Using the phone book In-call features
Advanced settings
While all reasonable care has been taken to ensure that the information contained in the presentation is accurate and not misleading, Tandberg shall not be liable for any loss resulting from reliance placed on the information contained in this document.
TANDBERG reserves the right to amend any of the information in this document in order to take account of recent advances.
D1450 3.01 USER GUIDE TA NDBERG QUICK S ET C20 —July 20 09
WORLD HEADQUARTERS
Philip Pedersens vei 20
1366 Lysaker, Norway
Tel: +47 67 125 125
Fax: +47 67 125 234
Video: +47 67 126 126
E-mail: tandberg@tandberg.com
1212 Avenue of the Americas, 24th Floor
New York, NY U.S.A. 10036
Tel: +1 212 692 6500
Fax: +1 212 692 6501
Video: +1 212 692 6535
E-mail: tandberg@tandberg.com
Information on intellectual property rights, trademark, disclaimers, patent information, copyright notice, safety instructions and environmental issues can all be found in the Administrator guide for this product. To download the Administrator guide go to www.tandberg.com and navigate to Support and then Documentation.
Copyright © 2009 TANDBERG. All rights reserved.
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