TANDBERG MXP Series, 1000MXP, 1700MXP, Maestro MXP, Tactical MXP User Manual

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Page 1

MXP Series Video Endpoints

User Guide

D1479201 MXP Serie s User Guid e, May 2011.

MXP Series Video Endpoints

User Guide

Thank you for choosing TANDBERG! TANDBERG video conferencing oers the

natural communication experience of a face-to–face meeting in ways that other technologies cannot.

Your TANDBERG MXP video endpoint has been designed to give you many years of safe, reliable operation.

This user guide has been divided into several chapters, all of which provide dierent information. You can access the chapters directly by clicking on the menu bar at the top of this page.

You will nd that some places information has been copied from other chapters (but adapted, when needed) to let you have all the relevant information there and then. This helps eliminating the need to read through long sections before you can even think of getting started.

Software version F8.x M a y 20 11

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Hidden text anchor for ToC

MXP Series Video Endpoints

User Guide

D1479201 MXP Serie s User Guid e, May 2011.

What’s in this user guide?

Getting started

Waking up the system ..................................................... 5

Pick up the remote control .......................................... 5

Even incoming calls wake up the system! ................... 5

If the system fails to respond ....................................... 5

The welcome screen ................................................... 5

The remote control (I) ...................................................... 6

The remote control (II) ..................................................... 7

Navigating in the menus .................................................. 8

Entering text in text elds ................................................ 9

The need for text ......................................................... 9

When number keys are pressed.................................. 9

Using number keys in text elds .................................. 9

Terminology used .......................................................... 10

Point-to–point vs. MultiSite ........................................ 10

MultiSite and Multiway calls ....................................... 10

About near end and far end ....................................... 10

Dual video stream ...................................................... 10

Selfview and camera control ..........................................11

What is Self view? .......................................................11

Using Selfview outside calls.......................................11

Selfview and Point-to–point ........................................ 11

Point-to–point and dual stream ...................................11

Controlling the camera ...............................................11

Controlling cameras at both ends...............................11

Dening camera presets ................................................12

Storing camera presets as 0–9… ................................12

Storing camera presets as any number 0–14… ...........12

Using the screen as PC display ......................................13

Use as PC screen .......................................................13

Picture in Picture (PIP) ................................................13

Picture outside Picture (POP) .....................................13

Standby ..........................................................................14

About standby.............................................................14

Leaving standby mode ...............................................14

Entering standby mode ...............................................14

The icons on the screen ................................................ 15

Making calls

Access codes .................................................................17

When the system asks for codes ...............................17

To make a call dialing the number ................................. 18

Making a call .............................................................. 18

Video vs. telephone calls ........................................... 18

Altering call settings before calling ............................... 19

About call settings ..................................................... 19

Making calls using the phone book ............................... 20

Ending an ongoing call .................................................. 21

Ending conference calls ............................................. 21

Ending point-to–point calls ......................................... 21

Ending MultiSite calls ................................................. 21

Answering an incoming call ........................................... 22

About incoming calls and privacy .............................. 22

Want a dierent ring tone? ........................................ 22

When someone calls you… ........................................ 22

Using the Do Not Disturb feature .................................. 23

Streaming ...................................................................... 24

Streaming settings ..................................................... 24

Setting up for streaming… .......................................... 24

Viewing the streamed content ................................... 25

Streaming a video meeting… ..................................... 25

Calling two others at the same time .............................. 26

Calling two others simultaneously … .......................... 26

Consultative transferring of calls ................................... 27

Transferring calls … .................................................... 27

Unattended transferring of calls .................................... 28

Transferring calls … .................................................... 28

About video conferences .............................................. 29

Using phone book group entries ............................... 29

IP and ISDN communication ...................................... 29

How many participants?............................................. 29

Conference calls … .................................................... 29

The MultiSite feature .................................................. 30

The Multiway feature ................................................. 30

Using phone book group entries ............................... 30

Adding calls to a conference… ................................... 30

Phone book usage

Basic phone book features ............................................ 32

Navigating in the phone book .................................... 32

Entering the phone book… ......................................... 32

Calling an entry .......................................................... 32

Searching the phone book ............................................ 33

Entering text in the search eld ................................. 33

Searching the phone book… ...................................... 33

Adding new contacts ..................................................... 34

Adding a new contact from the call log ..................... 34

Copying from the corporate phone book .................. 34

Adding a new contact from scratch… ........................ 34

Editing existing entries................................................... 35

Discarding an entry .................................................... 35

Editing an entr y… ........................................................ 35

Creating MultiSite entries .............................................. 36

About Multisite and Multisite entries .......................... 36

Observe the following: ............................................... 37

Editing and deleting MultiSite entries ............................ 38

Edit a MultiSite entry .................................................. 38

Deleting a MultiSite entr y ........................................... 38

To edit the participants of a group … ......................... 38

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MXP Series Video Endpoints

User Guide

D1479201 MXP Serie s User Guid e, May 2011.

What’s in this user guide?

In-call features

Using camera control .................................................... 40

Using far end camera control .................................... 40

Using near end camera control ................................. 40

Using camera presets ....................................................41

Using far end presets .................................................41

Using near end presets ..............................................41

Running presentations ................................................... 42

Use dual video stream if possible .............................. 42

Not all system have all choices .................................. 42

Running a presentation .............................................. 42

If you need to specify the presentation source… ....... 42

Dual Video Stream ......................................................... 43

No dual video stream? ............................................... 43

Dual stream and bandwidth .......................................43

Utilizing dual video stream ......................................... 43

Snapshots ...................................................................... 44

Taking a snapshot using the remote control .............. 44

Taking a snapshot using the menu… .......................... 44

Displaying a snapshot… .............................................. 44

Controlling far end video sources ................................. 45

Accessing far end video sources .............................. 45

Not all system have all choices .................................. 45

Far end video source options… .................................. 45

What is VNC used for? .............................................. 45

Text chatting in video calls ............................................ 46

Using the number keys in text elds .......................... 46

Chatting with the other party… ................................... 46

Video conferencing

About video conferencing ............................................. 48

Who becomes the host? ...........................................48

Request, release, and assign oor ............................ 48

Split screen & voice switching ................................... 48

Layout ........................................................................ 48

Request and release oor ............................................. 49

Assigning oor ........................................................... 49

Automated jumping to full screen .............................. 49

Requesting and releasing oor… ................................ 49

Assigning oor… ......................................................... 49

Layout ............................................................................ 50

The layout options available....................................... 50

Setting the display layout ........................................... 50

Terminal names ..............................................................51

Displaying terminal names…........................................51

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MXP Series Video Endpoints

User Guide

D1479201 MXP Serie s User Guid e, May 2011.

Chapter 1

Getting started

In this chapter…

Waking up the system The remote control (I) Navigating in the menus Entering text in text elds Terminology used Selfview and camera control Dening camera presets Using the screen as PC display Standby The icons on the screen

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MXP Series Video Endpoints

User Guide

D1479201 MXP Serie s User Guid e, May 2011.

Pick up the remote control

To wake up the system just pick up the remote control or press any key. You may have to point the remote control towards the system to make it discover you.

The system will now show the welcome screen.

Even incoming calls wake up the system!

The system is in standby mode whenever it is not used. The screen is then black. A ny incoming call will wake up the system from standby.

There are some restrictions to this if the

Using Do not disturb function has

been activated.

If the system fails to respond

Should the system fail to respond, make sure that:

• The system is connected to line voltage

• The remote control has working batter-

ies.

The welcome screen

Waking up the system

To make a call you need to wake up the system from standby

The name that your system has been given.

The IP number of your system is the dial-in number of your system.

The main menu.

The orange frame shows which icon is currently selected.

Any calls missing or other warnings will appear here.

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MXP Series Video Endpoints

User Guide

D1479201 MXP Serie s User Guid e, May 2011.

THE REMOTE CONTROL THE UPPER PART

The remote control (I)

Don’t let the number of keys on the remote control confuse you. The system is quite simple

The upper part of the remote control is used to handle the video part of the call...

...while the lower part of the remote control resembles very much the keypad of a mobile phone.

Switch to a predened presentation source. If the key is held down for 1 second then the Presentation video sources menu will appear.

Turn your microphone on an d o.

Adjust the volume.

Zoom the camera in

and out.

Toggle between full

screen and dierent display layouts.

Display your outgoing video. Press again to return.

Takes you back one step in the menu system, i.e. to leave a menu undoing any changes. Use the key to delete characters in an input eld. Press and hold the key for 1 second to close the menu.

Arrow keys are

used to navigate

in the menus.

Press OK to

show the menu

and to select

menu items.

Mute an incoming call.

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MXP Series Video Endpoints

User Guide

D1479201 MXP Serie s User Guid e, May 2011.

THE NUMERICAL KEYPAD THE CALL C ONTROL KEYS

Press To uc h

tones when

you are in a call

and need to

dial extension

numbers etc. Press the OK button to exit Touch tones.

Take a

snapshot, but only during a call.

You may predene camera positions to

be used during a call. Presets do not

apply to systems with xed or manually

moved cameras.

Use the End

Call key

to end the

current call.

Pressing this

key when

not in a call

will put the

system in

Standby

mode.

Press the Call key to place a call.

Use the Phone Book to store and recall video contacts for easy placement of calls.

The remote control (II)

Don’t let the number of keys on the remote control confuse you. The system is quite simple

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MXP Series Video Endpoints

User Guide

D1479201 MXP Serie s User Guid e, May 2011.

SUBMENUS

GOING FURTHER DOWN IN THE HIERARCHY

RADIO BUTTONS

RESTORE DEFAULTS

Navigating in the menus

Your TANDBERG system is operated by means of the remote control and a few basic navigation principles

All menu items having an arrow appended allow you to go fur ther down the hierarchy and enter another submenu.

Press the OK key to go fur ther down in the hierarchy.

Once you have navigated to a topic of interest, press OK to select that topic. You will then enter the corresponding submenu.

The cursor position (the menu item selected) is again indicated by an orange frame.

Some choices consist of radio buttons. Use the Arrow keys to navigate and press OK to select a setting.

Restore default. Select this icon and click OK to restore default settings.

NAVIGATE IN THE MENU

ENTERING SUBMENU

The OK key is used to enter the submenu of an icon.

Moving about the menu using the Arrow keys.

THE ARR OW KEYS

Use the four Arrow keys to navigate between icons in a menu.

LEAVING A MENU

Cancel. Select this icon and click OK to leave menu undoing any changes.

Save. Select this icon and press OK to leave menu putting changes into eect.

THE MAIN MENU

This is called the main menu.

The orange frame indicates the icon currently selected.

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MXP Series Video Endpoints

User Guide

D1479201 MXP Serie s User Guid e, May 2011.

Entering text in text elds

Some menu elds expect text information to be entered

Using number keys in text elds

Whenever text entries are expected by the system, a small abc or ABC appears in the right lower corner of the entry eld. For entry elds expecting numbers, 12 3 will appear instead. In text mode, entries from the number keys are automatically interpreted as text entries in the same way as on a cellular phone.

Guidelines:

• Press the key that corresponds to the required letter as many times as needed to produce that letter.

• Switch between lower case (abc) and upper case (ABC) letters with the # a/A key.

• Switch between text mode (abc) and number mode (123) by keeping the # a/A key depressed for more than a second.

• To insert space, press the 0

key.

• To insert the @ sign, press the 1-key twice, while the keypad is in text mode.

• To insert the . sign, press the

.-key

once, while the keypad is in number mode.

• To write digits and numbers in a text input eld, repeatedly press the corresponding key until the digit appears.

Example: How do I write A li c e 123 in the Search input eld in the phone book?

Do as follows:

1. Press the 2-key once to get an A.

2. Press the #-key once to switch between upper case and lower case letters.

3. Press the 5-key three times to get an l.

4. Press the 4-key three times to get an i.

5. Press the 2-key three times to get a c.

6. Press the 3-key twice to get an e.

7. Press the 0-key once to get space.

8. Press the 1-key three times to get a 1.

9. Press the 2-key four times to get a 2.

10. Press the 3-key four times to get a 3.

The need for text

Apart from the need to enter the number or identity of the person you want to call, you will also—among other things—need this ability to search and maintain your list of contacts in the phone book.

When number keys are pressed

• Pressing a number key outside calls will produce the Call menu.

• Once positioned inside an entry eld expecting text entries, the system automatically switches to text mode (ABC). Entering letters is similar to as on a cellular phone—see right.

• Once positioned inside an entry eld requiring number entries, the system automatically switches to 123 mode allowing numbers to be dialed with the number keys as usual.

The type of entry expected is shown here as either abc, ABC or 123.

Key in the letters using the lower part of the remote control. Use the Cancel key to erase incorrect inputs.

Al ice 12 3

Alic

Press the OK key or navigate down to the OK icon and press OK to leave the menu, putting changes into eect.

Press the Cancel key or navigate down to Cancel and press OK to leave the menu undoing any changes.

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MXP Series Video Endpoints

User Guide

D1479201 MXP Serie s User Guid e, May 2011.

Dual video stream

Your video system supports the use of dual video streams in video meetings. This means that you can transmit and receive things like PC presentations and DVD footage during the video meeting (point-to–point as well as conferences), in addition to the usual video signal you receive and transmit. Dual video stream is an optional feature.

The wonder ful thing about this is that it opens up for presentations of things made with tools that require PCsoftware only used by specialists.

One example could be the results of geological surveys in the oil business. A survey result presentation can be important for crucial decision making, but how do you show this to people located thousands of miles apart?

The answer is simple; hook up your PC to the video system, set it up for dual video stream and give your presentation as the second video stream!

Details about dual video stream usage can be found in the article

Utilizing

dual video stream.

The exact look of the screen dur ing a dual video stream session is determined by the

Setting the display

layout.

Point-to–point vs. MultiSite

The term point-to–point refers to a video meeting with no more that two parties.

Conferences consisting of several participants are either:

• MultiSite, which refers to a video conference using your video system’s built-in conference capabilities, or

• MultiWay, which refers to video confer- ences using external infrastructure.

MultiSite and Multiway calls

In MultiSite and Multiway calls (i.e. video conferences with more than two participants) the term Far End will loose its meaning since it will not be unambiguous whom we refer to.

This means that some features normally available during point-to–point calls— like far end camera control—won’t be available during MultiSite calls.

About near end and far end

In a point-to–point video call, your side is the near end and the other part y represents the far end.

If you are a part of the blue team, this side of the video call will be the near end...

...the orange team will then be the far end for you.

Terminology used

Every environment has its terminology, so also for video conferencing

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MXP Series Video Endpoints

User Guide

D1479201 MXP Serie s User Guid e, May 2011.

Controlling the camera

Most, but not all, of the TANDBERG meeting room video systems have cameras that can be controlled from the remote control.

• The TANDBERG Centric 1000 MXP, Compass, and Utility have xed cameras that cannot be moved. Focus can, however, be adjusted manually.

• The TANDBERG Tactical MXP and Centric 1700 MXP both have a camera that can be moved up and down. Focus is adjusted manually even on these.

When you are in a point-to–point call you may also be able to control the far end camera, provided that the far end system has a remotely controllable camera— see the chapter

In-call

features.

Controlling cameras at both ends

During a call you may control your own camera at all times by means of the Arrow keys as long as no menu is shown on the screen.

When you are in a point-to–point call you may also be able to control the far end camera, provided that the far end system has a remotely controllable camera. This is explained in the chapter

Using camera control

What is Selfview?

The term Selfview means the outgoing image. In a normal video call using the main camera, this will be the image of yourself. The Selfview button toggles the images between Far End, Selfview and Dual Video Stream (if applicable).

Using Selfview outside calls

Pressing the Selfview key will switch between the near end video and a blank screen (or a logo, if uploaded by your administrator) on the main monitor.

Selfview and Point-to–point

In a point-to–point call, press the Selfview key once to switch from far end video to near end video to see a full screen picture of the outgoing video. Press Self view again to go back to normal.

Point-to–point and dual stream

In a point-to–point call with a dual video stream, the duo video is displayed in the big picture. Press the Selfview button to toggle to the near end picture, then the far end picture, and nally back to the second video stream.

Selfview and camera control

Playing around with the remote control helps you understand what’s happening

… and use the four Arrow keys to move the camera to the left, right, up and down.

Press the Cancel key to remove the main menu from the screen, if needed…

Selfview

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MXP Series Video Endpoints

User Guide

D1479201 MXP Serie s User Guid e, May 2011.

Sometimes there are many persons in the room during a video meeting. To make the person speaking easier to see it can be a good idea to zoom in on that person.

To make the zoom-in somewhat faster and more elegant, you may employ the predened camera presets feature. These presets contain information about in which direction the camera should point as well as about the zoom setting. This is something you typically will prepare before the video meeting starts.

The feature applies to endpoints with cameras that can be controlled from the remote control only. Consequently, camera presets are NOT available for:

• TANDBERG Centric 1000 MXP

• TANDBERG Centric 1700 MXP

• TANDBERG Tactical MXP

• TANDBERG Compass/Utility

For the other MXP endpoints a total of 15 presets (0–14) can be dened.

Dening camera presets

Use camera presets to make a quick move and zoom with the camera to see the person speaking

Preset No. 1

Preset No. 2

Preset No. 3

Use the Arrow keys to move the camera as described on the previous page.

Then determine which preset number on the remote control the position shall be assigned to and press and hold the corresponding key for more than one second.

The current camera position is now stored as a preset.

Storing camera presets as 0–9…

In the main menu, move cursor to the Camera Control icon and press the OK key…

In the submenu appearing, move the cursor to the Save New Camera Preset icon and press the OK key…

Fill in the Preset Number (0–14) and optionally a Preset Name to make things easier to remember and to use.

Select Save and press OK to leave menu putting changes into eect, or select Cancel to leave undoing any changes.

Storing camera presets as any number 0–14…

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MXP Series Video Endpoints

User Guide

D1479201 MXP Serie s User Guid e, May 2011.

Use as PC screen

If you want to use the video system screen as your PC screen, we recommend that your system administrator sets Use Screen as Local PC monitor to On. How to do this is described in the Administrator Guide for this product.

This implies that you can display your PC locally while having a video conference, and you can keep on working without risking that the

far

end can see what’s on your PC screen.

We also recommend to have the Auto Layout setting set to On (default) to get a suitable layout when toggling from the local PC display mode to standard video conference mode.

Use the Selfview key to toggle between local PC display mode and standard video conference mode. An indicator tells you that your PC image is displayed locally.

Picture in Picture (PIP)

When Picture Layout is set to PIP, the Layout key makes it possible to see

a second image in a smaller view in one of the corners of the screen. The second image will be placed on top of the main image. You are free to choose in which corner the second image is to be displayed (press the Layout key repeatedly).

Picture outside Picture (POP)

When Picture Layout is set to POP, the Layout key makes it possible to see up to three images in a composition optimized for wide screens. The second image can be displayed either as a side-by–side the main image (1+1) or smaller images next to the main image (1+2 an d 1+3).

Press the Layout key once to get a side-by-side view (1+1). Press again to get the layouts 1+2 and 1+3, and nally go back to full screen view. You can also go back to full screen directly by pressing and holding Layout for 1 second.

Example of PIP (Picture in Picture).

Example of POP (Picture outside Picture).

Using the screen as PC display

Letting the video system and computer share the monitor

Assume that you are using the video system monitor as a PC monitor…

… and that you

an incoming call

Local PC displayed

Near end video Far end video

Press the Selfview key

… your screen will

now look like this*.

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MXP Series Video Endpoints

User Guide

D1479201 MXP Serie s User Guid e, May 2011.

Entering standby modeAbout standby

The system will automatically go to standby mode when it is not in use. In standby mode, the screen(s) will turn black. It is, however, still possible to receive incoming calls.

The standby mode of the system should be enabled if the system is to be left idle.

Standby is not activated by

switching o the power to the monitor(s). Some TANDBERG systems come with monitors that cannot be switched o.

If the system is set to be using

the screen as PC display, the

standby mode will be disabled when the system detects a video signal from the PC. When the PC video signal no longer is detected, the standby mode will be re-enabled.

Leaving standby mode

When the system is in standby, pick up the remote control or press any key to activate the system again.

Standby

Outside a call, press OK to produce the main menu, if needed, and navigate to the Standby icon.

Press the OK ke y.

To enter standby mode here and now, navigate to the Standby Now icon and pres s the OK key.

However, if you instead want to postpone (delay) the standby for 1 hour or 3 hours, you should select one of the other icons before pressing the OK key.

The below example shows 3 hours delay highlighted (selected).

Select this icon to have standby postponed (delayed) by 3 hours.

Select this icon

to have standby

postponed

(delayed) by 1

hour.

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MXP Series Video Endpoints

User Guide

D1479201 MXP Serie s User Guid e, May 2011.

Not Secure Conference. This open padlock indicator is shown during the initialization phase for AES or DES encryption. During this period the call is not secure.

Secure Conference, AES. This double padlock indicator is shown when AES encryption (Secure Conference) is active.

Bad Network. This indicator appears if the system detects network anomalies like packet loss, jitter etc., during a call. Open the menu by pressing the OK key and select the warnings icon too see details.

Telephone. This set of indicators is shown when there also are telephone only participants in a multi site conference.

Indications are given for 1, 2, 3 or more than 3 participants. Icons turn green when a telephone participant has the o o r.

o help you immediately realize the

present status of important actions, states, and events taking place, there is a number of icons appearing on the screen, whenever applicable.

Some of these may be turned o, if you so wish. This is done from the Control Panel > Icons.

Observe that the Control Panel settings may have been password protected by your system administrator.

Microphone O. This indicator is shown when the microphone is tur ned o. Press the Mic o key of the remote control to toggle between On and O.

Volume O. This indicator is shown when the volume is turned o. Press Volume + to turn the volume back on.

Dual Video Stream. Dual video stream activated is indicated by this icon.

On Ai r. When you have the oor in a conference this is indicated by the On

Air icon.

The icons on the screen

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MXP Series Video Endpoints

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D1479201 MXP Serie s User Guid e, May 2011.

Chapter 2

Making calls

In this chapter…

Access codes To make a call dialing the number Altering call settings before calling Making calls using the phone book Ending an ongoing call Answering an incoming call Using the Do Not Disturb feature Streaming Calling two others at the same time Consultative transferring of calls Unattended transferring of calls About video conferences

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MXP Series Video Endpoints

User Guide

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When the system asks for codes

When the system asks for access codes, a dialog box will appear, prompting you to enter a valid code.

Use the remote control to enter the code. Note that the system expects text entries, similar to when using a mobile phone to send text messages (sms)— see for details.

our TANDBERG system may, or may

not, have been set up to require access codes to be typed in before a call can be made.

Access codes are used for t wo things:

• Call restrictions. These may be

applied by installing a le of valid access codes that must be entered to permit calls to be made. This installation is typically made from TMS (TANDBERG Management Suite—available separately).

• Billing opportunities. Assume that

an access code is needed whenever you make a call. Your company may have dierent access codes for the dierent clients of your company.

Then, the access code used may be picked up by TMS to generate statistics on who is calling whom, when, and for how long time.

This information may later form the basis for billing clients or departments. Obser ve that in this case there will be no strict need for installing an access code le on your system—TMS will still have access to the codes you have assigned to the calls. In this case any code entered will be considered valid.

Of course, the two applications may be combined to form a billing system with call restrictions. This will then become a system that acts as forced billing.

Access codes should be activated by your system administrator.

How to do this is described in the Administrator Guide which can be downloaded from http://www.tandberg.

com/docs.

Access codes

Text entries are expected.

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MXP Series Video Endpoints

User Guide

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Video vs. telephone calls

Before you make a video or telephone call, make sure the system call t ype is set up accordingly.

What type of calls the system has been set up to right now is indicated by a little icon to the left of the Call Settings el d:

This icon s hows that v ideo cal ls are expecte d to be made.

This icon s hows that te lephone calls are ex pected to be m ade.

In order to change the setting, you must navigate to that icon:

Press the OK key on the remote control to display the submenu:

Assuming that you would like to make a telephone call in this example, you must navigate down to Telephone call to change it from Video Call. Press the OK key to put the changes into eect.

Repeat to select the other set ting.

To make a call dialing the number

Making a call

… or select the

Call icon of

the main menu

before you

press OK key.

The Call menu is then displayed…

Enter the “number” here (it

may consist of digits as well

as letters) using the remote

control.

Start by

pressing

the green Call key on the remote

control…

Once you have nished entering the number, start calling by: …

… pressing the green Call key on the remote control…

5598760 2

… or by navigating down to the green Call icon and pressing the OK ke y.

Instead of navigating down to the Call icon, you may also just press the OK

key twice to star t calling.

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Menu details

About call settings

Normally, you would leave it up to the system to decide the optimal settings for a call, but sometimes a lit tle tweaking may be benecial. For this purpose there is a set of call settings that you may utilize to force a call to be the way you want.

These settings are:

• Choosing between ISDN, H.323 and SIP as network and protocol to be used.

• Bandwidth restrictions, if needed.

Once you have dened these call settings you may set these to serve as default call settings from now.

Altering call settings before calling

To gain access to the Net(work) settings, navigate to this and press the OK key to expand it. You will then have the following options:

Auto. Leaves it up to the system to decide what to use (recommended).

ISDN. For ISDN capable systems only. H.323. For H.323-based communication. SIP. For SIP-based communication. System. Dened by your administrator. Allows prexes and

suxes for use with additional infrastructure equipment to be added automatically.

To gain access to the Bandwidth settings, navigate to this and press the OK key to expand it. You will then have the following options:

Auto. Leaves it up to the system to decide what to use (recommended).

Dened by you. Choose between 64, 128, 192, 256, 320, 384, 512 or 768 [kbps]

Max. The highest rate possible.

Restrict (56K). Used in the US to restrict the bandwidth whenever needed while

communicating using ISDN. Set as Default. Once you have made a set of settings, you may let these settings become

the default set tings from now on. Navigate to OK and press the OK key to leave the menu putting changes into eect, or to

Cancel and press the OK key to leave menu undoing any changes made.

Navigate to the Call Settings eld and pres s OK on the remote control...

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The phone book:

aking use of the phone book is

time saving and prevents you from inadvertently calling the wrong number. The entries, often referred to as contacts, are sorted alphabetically. The contact names are displayed in the list and the telephone or video numbers of the selected contact will be displayed at the bottom line.

When selecting Phone Book, the phone book opens showing the folders Placed Calls, Missed Calls, Received Calls and My Contacts. There may also be a corporate phone book called Global Contacts. If so, such contacts will be listed below these folders.

Making calls using the phone book

… or click on Call

icon of the main

menu…

… start by

pressing

the Phone

Book key on

the remote

control…

… and then navigate to

the Phone Book icon

before pressing

the OK key.

Use the Arrow keys of the remote control to navigate in the lists.

Entries with an arrow appended are expandable, press the OK key to display the expanded list.

You may key in letters

using the remote control to search in the list. The more letters, the more narrow the result list becomes.

Once you have located whom to call, navigate down to that entry by means of the Arrow keys …

… and press the

green Call key on the remote control to start calling the selected entry immediately.

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ou end an ongoing call in the same

way as you do when using a mobile phone— by pressing the red End Call key on the remote control. This will produce the Call menu.

Note! Switching o the monitor(s) using

the power on/o switch on the monitor will not end an ongoing call. Some systems even come with monitors that cannot be switched o!

Ending conference calls

Ending a MultiSite call can only be done by the host. The host is the party that initiated the video conference.

The other par ties can disconnect themselves from the conference at any time, but they have no inuence on the rest of the conference.

To end one or a few of the calls in a MultiSite video conference, navigate to the name of the call to be terminated and terminate that specic connection as if it were a simple point-to-point call.

Ending an ongoing call

Ending point-to–point calls

Press the End C all key or the OK key on the remote control…

This will cause the End Call dialog box to be displayed…

Then press the End Call key or the OK key on the remote control again…

Ending MultiSite calls

Press the End C all key or the OK key on the remote control…

This will cause the End Call dialog box to be displayed…

Then press the End Call key or the OK key on the remote control again…

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When someone calls you…

nswering an incoming call can be

automated if you so wish, or you can have the system set up so that it requires that you physically accept the incoming call by pressing the green Call key on the remote control or the corresponding icon on the screen.

About incoming calls and privacy

You may want to set up your system so that the microphone is switched o whenever you receive an incoming call.

The yellow Microphone O key on the remote control can be operated to prevent callers from hearing you without your control. Press again to reactivate the microphone.

If the system is set up to automatically accept incoming calls with the microphone set to On, this is called setting Autoanswer to On.

Your system may, however, be set up so that it automatically accepts an incoming call, but with the microphone switched o. This is called setting Autoanswer to On + Mic O  and will require that you switch the microphone back on manually each time someone calls you.

To further increase the sense of privacy, you may also have your system set up so that you always must answer all incoming calls manually.

These settings are par ts of the Control Panel Settings available. Your administrator may, or may not,

have password protection activated to prevent unauthorized alterations of these and other settings. If in doubt, consult your administrator.

A message will be sent to the far end whenever you have disabled your microphone and/or your camera.

An alternative to this could be the use of the do not di sturb feature (next page).

Want a dierent ring tone?

You are not stuck with the audio signal alerting you that an incoming call is on its way. This may be changed in the Audio Settings in the Control Panel section. Note that these set tings may have been password protected by your administrator.

Answering an incoming call

… this menu is displayed on the screen of your video system:

Navigate to here and press the OK key to accept the call.

Navigate to here and press the OK key to reject the call.

Navigate to here and press the OK key to activate Do Not Disturb.

This will not apply

if Do Not Disturb already has been activated, nor will it apply if Autoanswer has been set to On or to On + Mic O. See the next page for details.

If the microphone has been deactivated, press the yellow Mic o key to reactivate.

Alternatively, you may use the keys of the remote control directly:

Press the green Call key to accept the call.

Press the red En d Call key to reject the call.

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Using Do Not Disturb

Use the feature as follows:

1. Outside a call, press the red End Call

key. In the menu then appearing, navigate to the Do Not Disturb icon:

2. Press the OK key to activate this

feature. The screen will turn black and the text Press any key to clear Do Not Disturb will be shown.

3. To reset the function, do just that

(press any key).

There is a do not disturb function available on your system. When set to On, all incoming calls are blocked from your system.

Let us assume that the do not distu rb function has not been activated. Choosing Do Not Disturb (as shown to the left) when receiving an incoming call will then do two things: It rejects the incoming call (in the same way as choosing Reject), and sets the do not disturb functionalit y to On.

If you activate Do Not Disturb whilst in a call, this will block incoming calls for as long as your call is going on.

Whenever the d o not disturb function has been activated, the far end will be informed that the called is busy.

Using the Do Not Disturb feature

Blocking incoming calls

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Setting up for streaming…

treaming lets you broadcast your

meeting to par ticipants on the web. The web par ticipants can view the meeting, listen to the meeting, see snapshots, but not par ticipate the mselves. Snapshots of current stream, selfview, far end and dual video streams are accessible via http.

The streaming source setting is not available when streaming only is supported outside a call.

Streaming settings

Address. This is dened as the

IP-address of a streaming client, streaming server or a multicast address. Giving an address in the range 224.0.0.1–239.255.255.255 wil l broadcast the stream to any host that has joined the specied multicast group. Specifying normal broadcast address

255.255.255.255 will broadca st to any members on the LAN.

Address Port. If several codec’s are streaming to the same IP-address, dierent por ts have to be used in order for the client to know which stream to receive. If the r st codec streams on port 2240 and the second codec on port 2250, the client has to specify which port to listen to. Video is transmitted on the specied port; audio is transmitted on the port number 4 greater than the specied video port, in this case 224444 and 2254.

TTL/Router Hops. This is used for streaming data to limit how many routers the data should pass before it is rejected. If TTL is set to 2, data will not traverse more than 2 router hops.

Streaming Source. The source used for streaming.

Auto: Enables streaming of both local and far end video. Selection of which site to be streamed is done using voice switching (the site that speaks is streamed).

Local: Only the local video will be streamed.

Remote: Only the far end video will be streamed.

Local and far end audio is always streamed.

Streaming

Part 1: Setting up to broadcast your meeting to participants on the web

In the Make a Call menu, select the streaming icon and press the OK key on the remote control…

Select Streamer Settings and press the OK key again…

Address

Address Por t

TTL/Router Hops

Streaming Source

Allow remote Start

Announcements

Video rate

Password

The Streamer Settings will now be displayed…

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Streaming a video meeting…

treaming lets you broadcast your

Viewing the streamed content

After streaming is star ted, an easy way to view the streamed audio/video on your PC, is to star t your web browser and enter the IP-address of the streaming system.

Once the web page of the system is shown, click on Streaming. Alternatively, enter http://<codec/ipaddress>/showstream.ssi.

If in doubt, consult your system administrator.

Streaming

Part 2: Broadcasting your meeting to participants on the web

Whilst in a call, press the green Call key on the remote control and navigate to Streaming…

Press the OK key to produce the Streaming submenu. Navigate to Start Streaming and press the OK key…

During streaming the Star t Streaming icon will change to Stop Streaming. Select this icon and press the OK key to stop streaming.

Ending your call will also halt the streaming.

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Calling two others simultaneously …

he MultiSite capabilit y is an optional

feature in many TANDBERG systems. This feature gives you the possibility of arranging video meetings by calling several others and have you all connected together simultaneously. For more on this, see About video

conferences.

Video systems not equipped with MultiSite may still call another party when already in a call.

Thus you may even here have two calls running at the same time. Note that the two parties will not be able to communicate with each other, only with you and only one at a time. The feature requires H.323 or SIP to work.

If you are not sure whether your system has this feature, contact your system administrator.

When you make an additional call, the party called rst will be temporarily suspended. The message “Please wait” will appear on the screen of the party suspended.

You may switch between the two parties you have called by navigating to the lowermost line in the main menu as shown on this page.

This feature is not available on systems with MultiSite installed.

Both calls made must be SIP or H.323 in order to make this feature work. This feature is available on non-MultiSite systems only. If in doubt, ask your system administrator.

Calling two others at the same time

Non-MultiSite systems only!

If you select

Add another Call during a call

(press the OK key on the remote control during the call) and then press the OK key again…

… the call currently active will be temporarily be set On Hold, which can be seen from this line.

Call the second part y manually or by means of the phone book in the usual manner.

To switch between the two parties, navigate down to this line and press the OK key on the remote control.

To terminate just one of the calls, use the Arrow keys to navigate to that number and press the red End Call key on the remote control. If you want to terminate both calls at the same time, press the red End Call key again.

To end any or both of the calls, press the End Call button on the remote control. The menu will then look something like this…

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Transferring calls …

uring a call you may transfer the other party to a third party and

disconnect yourself from the call. Call transfer comes in two avors: Consultative transfer. (This page) takes

place when you have called two parties at the same time (as discussed on the previous page) and decide that you want to connect the two, while at the same time disconnecting yourself.

Unattended transfer. (Next page) This takes place when you transfer a call to someone else without already being in a video call with that par ty. Observe that unattended call transfer only works on non-MultiSite systems. Furthermore the feature applies to SIP calls only!

If you are in doubt whether your system is a non-MultiSite system or you have questions about SIP calls, contact your system administrator.

Consultative transferring of calls

Non-MultiSite systems only!

Assume that you are already connected to two others at the same time—similar to what is outlined on the previous page.

One or both of these may have called you. There is no requirement that any of the calls must have been initiated by you.

To connect the two parties together and thereby disconnecting yourself, press the OK key on the remote control to display the Call menu (which now will have a slightly dierent look), navigate down to the

Tra n sfe r icon, and press the OK key again.

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Transferring calls …

uring a call you may transfer the other party to a third party and

disconnect yourself from the call. Call transfer comes in two avors:

Consultative transfer. (Previous page)

takes place when you have called two parties at the same time (as discussed on the previous page) and decide that you want to connect the two, while at the same time disconnecting yourself.

Unattended transfer. (This page) This takes place when you transfer a call to someone else without already being in a video call with that par ty. Observe that unattended call transfer only works on non-MultiSite systems. Furthermore the feature applies to SIP calls only!

If you are in doubt whether your system is a non-MultiSite system or you have questions about SIP calls, contact your system administrator.

Unattended transferring of calls

Non-MultiSite systems only!

The call will now be transferred and you will be disconnected.

Assume that you are already in a call with someone. If you now call another using the method described two pages back

Calling two other s at the same time

Both calls must, however, be of SIP type.

To connect the two parties together, navigate down to the Tra n sfe r ca l l icon and click the OK key on the remote control.

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Conference calls …

ideo conferencing systems quipped

with the optional built-in MultiSite can handle several video calls and telephone-only calls simultaneously. How many depends on the type of TANDBERG video system you are using.

You may set up a video meeting with many participants in advance and/ or you may add par ticipants during a conference. This is called to add another call.

Observe that the ability to add calls is an optional feature, which your system may, or may not, be equipped with.

Systems without this option will have no

Add Another Call icon in the menus.

Using phone book group entries

For your convenience, it is possible to add group entries to the phone book.

More on this can be found in

Phone

book usage.

About video conferences

Part 2: Adding calls to a conference

Assuming that you already are in a call, pres s the OK key to produce the main menu, which now looks slightly dierent:

Select this icon and press the OK key to start adding participants…

The one you are already in call with.

Enter new “number” here.

Select this icon and press the OK key to open the phone book as usual.

Once you have entered the second party to call, select the green Call icon and press the OK key, just press the green Call key on the remote control.

The Add Another Call icon.

Repeat this process for as long as necessary (until the upper limit is reached for your system, of course).

You may also use the Add Another Call icon to specif y everyone to be called before you actually call them.

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Chapter 3

Phone book usage

In this chapter…

Basic phone book features Searching the phone book Adding new contacts Editing existing entries Creating MultiSite entries Editing and deleting MultiSite entries

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Entering the phone book…

Calling an entry

Once an entr y is located, just press the OK key to have the entry inserted in the Call menu and proceed by pressing the green Call key or via the green icon in the menu as usual.

Navigating in the phone book

• Basic navigation in the phone book

is done in the usual way by means of the Arrow keys of the remote control as well as the OK and Cancel keys.

• When positioned at a line with a

small arrowhead appended, press the OK key to go one level down. Repeat, if needed, if there are more levels.

• Whenever you are at a lower level,

the uppermost line contains the option of going Back—just navigate to this eld and press the OK ke y.

our TANDBERG video system

contains a phone book functionality,

which is very similar to what you nd in a mobile phone.

It contains lists of calls placed, calls missed and calls received. Furthermore, it has a section in which you can add your own list of contacts, and most corporate solutions will also include a corporate phone list.

This latter list is normally installed and maintained from remote by your system administrator through a management system like the TANDBERG Management Suite (TMS), which is available separately.

You cannot edit the corporate list yourself, but you may import any

number of entries to My Contacts. Once impor ted they may, however, be edited ad libitum.

Changes in the corporate list made by your system administrator, will not aect the My Contacts list, so you may have to check and compare your own list to the corporate list from time to time.

Entries in My Contacts can be combined in groups, so that you can call an entire group simultaneously when you are about to be hosting a video conference.

Basic phone book features

Getting started with the phone book

Press the Phone Book key on the

remote control…

… or select the Phone Book icon in the Make a Call menu and then pres s the OK key:

This will cause the phone book to open…

The arrowhead appended shows that there is more than meets the eye here. Press the OK key to enter the sublist.

The lists of calls you have placed, missed, and received.

The corporate list.

Your personal list of contacts.

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Searching the phone book…

Entering text in the search eld

Example: Entering Alic e 123 in the Search input eld in the phone

book:

1. Pres sing 1 × 2-key gives A.

2. Pressing 1 × #-key switches bet ween ABC and abc.

3. Pressing 3 × 5-key gives l.

4. Pressing 3 × 4-key gives i.

5. Pressing 3 × 2-key gives c.

6. Pressing 2 × 3-key gives e.

7. Pres sing 1 × 0-key gives space.

8. Pressing 3 × 1-key gives 1.

9. Pressing 4 × 2-key gives 2.

10. Pressing 4 × 3-key gives 3.

ou may use the Qu ick Search

by Lett ers to nd and entry.

Whenever you are inside the phone book navigating in the list of entries, the numerical keypad automatically switches from 123 mode to ABC mode. To locate a specic entr y, just type in the rst let ter as with a mobile phone. Observe that:

• You need to be within a folder in the

phone book

• The quick search is made within that

folder only.

If you are not sure which folder the contact resides in, you may instead use the search function outlined in the Fig. This search function searches within all the folders of your phone book.

When a search in the phone book is made by means of the Search function, contacts matching the search text are displayed only. Navigate to the Back line and press the OK key to return to the alphabetical list.

Searching the phone book

Using the Quick Search by Letters feature

Assuming that you have already opened the phone book use the Arrow keys to navigate to the Search icon and press the OK key…

Enter the search string (the entr y you are looking for) and press the OK key or move down to the OK icon and press the OK ke y.

(To leave the menu cancelling your search, press Cancel or move down to the Cancel icon and press OK).

As an example, let us consider a search for the entry Alice…

In our example the result of this search returned three entries…

… to call any of them, navigate down to the one to call and press the OK key to copy the entry to the Make a Call menu.

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Adding a new contact from scratch…

Adding a new contact from the call log

If you want to add an entry directly from any of the call logs, do as follows:

1. Go to the log, in which the entry to

be added resides.

2. Navigate to that par ticular entry.

3. From that entry navigate left and

down to the New icon.

4. Press the OK key and the entry will

now be stored in My Contacts.

Copying from the corporate phone book

This is done in exactly the same way as when adding a new contact from any of the call logs:

• Go to where the entry to be copied

resides and do as described above.

ew contacts can be added

manually, from the call log or by copying from the corporate phone book (if existing). New contacts can be added to My Contacts only. Other entries are entered by you system administrator.

If you do video conferencing with many participants on a regular basis, you may want to create groups of contacts to be able to call them all in one go. Groups can only be made from entries already in the My Contacts list.

Adding new contacts

Contacts can be added manually or copied from phone book and call logs

Once you have selected the entry to be added to My Contacts, move to this icon and press the OK key.

To be able to add new contacts you must have opened the phone book and be located within My Contacts…

…then navigate to the New icon…

Press the OK key and enter name and “number” of the new contact…

Specify Call type, Net, Bandwidth and Restrict (ISD N systems only), if applicable. If in doubt, consult your system administrator.

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Editing an entry…

Discarding an entry

Entries in My Contacts and in any of the call logs may be discarded at any time.

Do as follows:

1. Go to where the entry to be

discarded resides, this can only be one of the call logs or My Contacts.

2. Navigate to that par ticular entry.

3. From that entry navigate left and

down to the Delete icon:

Once you have selected the entry to be discarded, move to this icon and press the OK key.

4. Press the OK key and the following

dialog box will appear:

5. Press the OK key to leave menu

undoing any changes.

ou may edit and delete entries in My

Contacts any time. Since updates in the corporate phone book(s) made by your system administrator will not aect My Contacts, you may have to use this feature from time to time when corporate phone book changes are made.

Observe that you cannot edit any other parts of your phone book except the contents of your call logs, all of which entries can be copied to My Contacts (as described on the previous page) or

they can be discarded.

Editing existing entries

Contact information can be updated or removed from the phone book

Editing can only take place among entries in My Contacts.

Start by selecting the entry to edit…

…then navigate to the left and down to the Edit icon and press the OK key…

Edit the contact…

Navigate down to the OK and press the OK key to leave the menu putting changes into eect.

Or, navigate to Cancel and press the OK key to leave menu undoing any changes.

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About Multisite and Multisite entries

Assume that you frequently use your video system to set up MultiSite video meetings involving the same persons every time.

Wouldn’t it be nice to be able to set up the video meeting with just a few clicks?

Enter MultiSite Contacts. You may assign contacts already in your phone book to a MultiSite group. This group will in turn form a MultiSite Contact. When set ting up a video conference, all members of a par ticular MultiSite Contact will then be connected automatically, so you won’t have to call them one by one!

My Contacts can hold up to 50 MultiSites Contacts. Entries in My Contacts can be members of as many

groups as you like.

• MultiSite contacts can only be recruited from My Contacts.

• MultiSite Contacts is an optional feature, which may or

may not be installed on your system. Contact your system administrator or your TANDBERG representative for details.

• The exact number of simultaneous video and telephone participants your TANDBERG video system actually supports is conguration dependent, i.e. whether you depend on your system’s built-in MultiSite capabilities, and whether additional infrastructure products like external MCUs are available. If in doubt, contact your system administrator.

Creating MultiSite entries

Part 1: Creating the MultiSite Contacts group

4. Enter a descriptive name for the

group. ..

1. Open My Contacts as described

on the previous pages…

2. Navigate to the Create MultiSite

Contacts icon…

3. Then press the OK key to open

the MultiSite dialog box…

Continued on the next page…

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GRAPHICS GROUP

Creating MultiSite entries

Part 2: Adding members to the MultiSite Contacts group

Observe the following:

• My Contacts can hold up to 50 MultiSites Contacts.

• Entries in My Contacts can be members of as many groups

as you like.

• MultiSite contacts can only be recruited from My Contacts.

• MultiSite Contacts is an optional feature, which may or

may not be installed on your system. Contact your system administrator or your TANDBERG representative for details.

1. Navigate down to the rst line below the Name

eld…

2. Press the OK key to show the contents of the My

Contacts, allowing you to choose participants…

3. Press the OK key to have

your selection inserted in the MultiSite Contact list…

4. Move down to the next Add

Participant and repeat the procedure until you have added the participants you want to add…

5. Once all the participants have

been added, move down to OK and press the OK key to leave the menu putting changes into eect.

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To edit the participants of a group …

ntries can be viewed to inspect

whom the par ticipants of the group are, in addition any number of the participants may be replaced or removed and nally any MultiSite entry may be deleted at all times.

Edit a MultiSite entry

To view who is part of a cer tain MultiSite entry, move to that specic entry in My Contacts and press the OK key.

Deleting a MultiSite entry

To delete an entire MultiSite entry, navigate down to that entry in My Contacts and do as described in “Discarding an entry” on p age 35.

Editing and deleting MultiSite entries

Adding and removing members

GRAPHICS GROUP

Within My Contacts, select the MultiSite entry to be edited and use the Arrow keys to move to the left and then down to the Edit icon, as shown here.

Press the OK ke y.

GRAPHICS GROUP

Move to the member of the group to be edited using the vertical Arrow keys. Use Cancel to delete a member leaving the position empty and OK to change to another member.

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Chapter 4

In-call features

In this chapter…

Using camera control Using camera presets Running presentations Dual Video Stream Snapshots Controlling far end video sources Text chatting in video calls

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Using far end camera control

This is a feature that lets you pan, tilt and zoom the far end camera. If Far end presets are available, you may access these as well. This feature requires an electrically movable camera at the far end—i.e. communication between e.g. two TANDBERG 1700 MXP units will not provide far end camera control since the camera on this model is subject to manual movements only.

• This feature is not accessible in MultiSite video meetings, since the term far end will loose its meaning when there are more than two parties in a call.

Using near end camera control

Provided that your own video system has a camera that can be controlled from the remote control, you may, of course, just as well control your own camera during a c all.

To utilize near end camera control:

• Do as described in the Figs 1–5, but be sure to select

the Near End tab in Fig. 2 instead.

This feature is always accessible, irrespective of whether you are in point-to–point calls or in MultiSite calls.

Using camera control

Pan, tilt and zoom the far end camera (and your own)

1. While in a call, press the OK key to produce the

main menu and then navigate to the Camera Control icon…

2. Then press the OK key and navigate to the Far End

tab to control the far end camera and to the Near End tab to control your own camera…

3. Now, navigate down to the

Camera Control icon of the selected tab to prepare to control the camera (Far end is used in this example)…

4. Press the OK

key to enable the camera control. Four arrowheads will now appear indicating which Arrow key to use on the remote control to move the Far End camera to the left, right, up, and down.

Navigate to here and press the OK key to exit the Camera Control mode as such.

Use the Zoom keys on the remote control to zoom in and out.

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Using far end presets

The far end may use camera presets to easily vary bet ween predened camera angles in their own end. Thus they eliminate the need to move their camera about in a manual way.

Your video system may get access to these settings. If no presets have been stored and you try to access far end presets, nothing will happen.

This feature is not accessible in MultiSite video meetings, since the term far end will loose its meaning when there are more than two parties in a call.

Using near end presets

If your system supports camera presets, you may dene such presets in advance, see

Dening camera presets for more

on this. The advantage of using camera

presets lies primarily in the abilit y to have the camera jump directly to a predened angle and focus.

If you assign a preset to every person’s physical position, you may switch between these views as people talk in order to provide a close-up of the person talking.

Some meeting rooms include a whiteboard. Assigning a preset to

show the whiteboard will save time and eort ever y time the white board is used for a presentation.

To utilize your near end presets:

• Do as described in the Figs 1–5, but be sure to select the Near End tab in Fig. 2 instead.

This feature is always accessible, irrespective of whether you are in point-to–point calls or in MultiSite calls.

In a call, the numerical keypad of the remote control can be used to access the 9 rst presets directly. Just push the corresponding numerical key. This will not work if you are in a menu expecting alphanumeric entries.

Using camera presets

Move the far end camera (and your own) using presets

1. While in a call, press the OK key to produce

the main menu and then navigate to the Camera Control icon…

5. A total of 15 (numbered

0–14) presets are available. To access

Pr e s et s 7–14 navigate to More Camer a Presets

and press OK. To exit this mode select Back and press OK in the usual manner.

2. Then press the OK key and navigate to the

Far End tab to control the far end presets and to the Near End tab to control your own presets…

3. Now, navigate down to the Camera Presets

icon of the selected tab to prepare to control the presets (Far end is used in this example)…

4. Press OK to enter the Presets menu.

Navigate to the preset required and press OK again to utilize.

Navigate to here and press the OK key to exit the Camera preset mode.

More camera presets

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Running a presentation

If you need to specify the presentation source…

he presentation functionality in the

system enables you to show other available video sources in addition to your main camera.

This is per fect for meetings where you would like to show a PowerPoint presentation, for example. You can even use Arrow keys up and down on the remote control to activate Pa ge Up/ Down on the PC (this applies when using

VNC on ly).

You can also use the presentation feature outside a call to make a local presentation for the people in your own meeting room and when you are in a call use it to make a presentation for the far end as well.

The quickest way to show a presentation is to use the Presentation key o n the remote control. Pressing the Presentation key causes a predened video source to be shown, PC is the default.

Use dual video stream if possible

Video systems equipped with the optional

dual video stream provides the oppor tunity to show two dierent live video streams simultaneously, main video and one additional source. This is handy when showing a presentation. You will then let the others see the live presentation along with the live video of the presenter—simultaneously.

If in doubt, consult your system administrator to nd out if your system

has this capability. More on this can be found on the

following page.

Not all system have all choices

The larger video systems have all the presentation source choices available, while the smaller systems have a subset only.

The following systems have all sources:

TANDBERG MA ESTRO MXP TANDBERG TACTICAL MXP TANDBERG 3000 MXP TANDBERG 6000 MXP TANDBERG 8000 MXP

Running presentations

Sharing information

1. Connect your presentation source to

your video system…

2. Press the Presentation key on the

remote control to enter Presentation mode, then do your presentation.

Press the Presentation key and hold it for a second…

…or navigate to the Presentation icon in the main menu and then press the OK key…

Camera

Document

Camera

DVD/

VCR

VNC

Auxiliary

Cancel

The green circle indicates the default setting.

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Utilizing dual video stream

ideo systems equipped with the

optional dual video stream provides the oppor tunity to show two dierent live video streams simultaneously, main video and one additional source. This is handy when showing a presentation. You will then let the others see the live presentation along with the live video of the presenter—simultaneously.

When you start a presentation, the second stream starts automatically if both local and remote system supports dual stream. If one of the systems does not suppor t dual stream, no second video stream will be established and your presentation will be shown as your main video instead.

In a MultiSite meeting, dual stream will be established if at least two systems support it. Those not supporting it will get no second stream—they will see the presentation, but nothing else.

No dual video stream?

The dual video stream ability is an optional feature, but available as retrot. Contact your system administrator or your TANDBERG representative for details.

Dual stream and bandwidth

When using dual stream, the quality automatically downspeeds to the optimal bandwidth. This means that you need higher quality to allocate enough

bandwidth for the two video streams. The second stream borrows bandwidth from the main video stream. When second stream is closed, the bandwidth is returned to the main video.

Note that when selecting the document camera or PC, the system will automatically

request oor when connected to an MCU conference as MultiSite host or when connected to an external MC U.

Your administrator may specify the amount of bandwidth allocated to presentations. If you frequently run video presentations, you may want to have a higher bandwidth than if you stick to static Powerpoint presentations.

This setting can be adjusted in the Control Panel by your system administrator. Note that this setting may be password protected.

Dual Video Stream

Sharing information using two video streams

1. Connect your presentation source

to your video system…

2. Press the Presentation key

on the remote control to enter Presentation mode.

3. The Presentation menu will now

be displayed. Navigate to the DuoVideo tab and then down to the source to be used for your second stream presentation.

4. You are free to choose whether

the second stream shall be your camera or your presentation, in other words you are free to choose which source shall play which role.

5. Here is an example showing

dual stream used in a MultiSite meeting with three participants and a presentation.

This icon appears to show that dual video stream is active.

6. End the dual video presentation

by pressing the Presentation key again.

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Taking a snapshot using the menu…

Displaying a snapshot…

he system can take a snapshot of

your live video. Snapshot is handy when you are in a call with a system that does not support dual video stream. Use the snapshot feature to show a snapshot of your presentation and continue the meeting with main camera.

Your video system can send snapshots in a point-to–point video meeting only, sending snapshots in MultiSite meetings is not supported.

The following should be observed:

• When displaying a snapshot, it will always be the latest snapshot taken that is displayed, regardless of which end (near or far) took it.

• Any snapshot taken is deleted once the call is terminated.

• The snapshot feature uses H.261 Annex D. Consequently it will fail to work when using H.264 video compression.

Taking a snapshot using the remote control

In a point-to-point call press the Snapshot key (the * key).

If the Number Key Settings menu has been set to To uc h Tone s, pressing the Snapshot key will not be interpreted as snapshot, but as a touch tone.

The Number Key Settings must have been set to something else to make the key work as a Snapshot key. This is done in the Control Panel of your

system. Your system administrator may have password protected this area.

Likewise, this will not work when you are in an input eld requiring numerical or text entries. The

will then be

interpreted as just *.

Snapshots

When you are in a call with a system that does not support dual video stream

In a call, press the OK key to produce the main menu and navigate to the Presentation icon…

… then press the OK key to display the Presentation menu. Navigate to the

Snapshot tab and then down to the Take New Snapshot icon. Press the OK key to

take a snapshot and send it to the far end.

In a call press the OK key to produce the menu line, if needed, and navigate to the Presentation icon…

… then do as above, but select Display Snapshot instead. Press the OK key to display the snapshot.

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Far end video source options…

What is VNC used for?

Imagine you want to present contents residing on a PC located elsewhere. You may then use an application known as PC Sof tPresenter to display PC images on your system without using a VGA cable (PC Presenter). The system and your PC must be connected to the same LAN. In addition, VNC (Virtual Network Computing) server software must be installed on your PC.

n point-to–point video calls your

system may be connected to a far end system with several inputs for various video sources. You may actually get access to these by means of the far end video controls.

Your system can access the inputs only. The far end may have connected other sources to the inputs than the input names normally should suggest.

When the far end system is a TANDBERG system both parties will be notied when one party tries to access one of the video sources of the other party. This may, or may not, take place with systems from other vendors as well.

A text will be displayed for some seconds at the top of both par ties’ screen indicating the input source accessed. Example: PC.

If you display the other par ty in full screen, this will be the only indication you get when the other party is accessing any of your video sources.

If you set the screen to display both parties you will see what the other party sees, since both incoming and outgoing video are displayed on your screen.

This feature is not accessible in MultiSite video meetings, since the term far end will loose its meaning when there are more than two parties in a call.

Accessing far end video sources

Being in a call, press the OK key to produce the main menu. Then do as follows:

1. Navigate to the Presentation icon

and press the OK key.

2. Navigate to the Far End Video tab

and then navigate down to the icon corresponding to the source whose contents you would like to have displayed on your screen.

Not all system have all choices

The larger video systems have all the presentation source choices available, while the smaller systems have a subset only.

Controlling far end video sources

Getting access by means of the far end video controls

Far end

main

camera

Auxiliary

input

Document

camera

DVD/VCR

PC Back/

Cancel

VNC

The options shown are valid for a large TANDBERG video system only, smaller systems have

less options—see text to the left for details.

Likewise systems of other brands may have dierent options available.

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Chatting with the other party…

ou may use your video system to send and receive text messages

using the chatting function available. All you need to do is to select the Te x t

Chat function and use the keypad as you would when sending text messages (SMS) using your mobile phone.

Observe the following:

• Once you enter Text Chat mode, the dialog box expects alphanumerical entries via the remote control.

• This will not work unless the far side

a) supports text chat, and b) has activated that feature.

• Text chatting applies to point-to–point video meetings only.

Using the number keys in text elds

Guidelines:

• Press the key that corresponds to

the required letter as many times as needed to produce that letter.

• Switch between lower case (abc)

and upper case (ABC) letters with the # a/A key.

• Switch between text mode (abc) and

number mode (123) by keeping the # a/A key depressed for more than a second.

• To insert space, press the 0 _ k ey.

• To insert the @ sign, press the 1-key

twice, while the keypad is in text mode.

• To insert the . sign, press the

.-key

once, while the keypad is in number mode.

• To write digits and numbers in a

text input eld, repeatedly press the corresponding key until the digit appears.

Text chatting in video calls

Use your video system to send and receive text messages while in a call

1. In a call press the OK key to display

the menu and navigate to Services.

2. Navigate to the Text Chat icon.

3. Press the OK key and start your

text chatting by pressing the keys on the remote control.

4. Press the OK key to end the chat

and return to the Ser vices menu.

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Chapter 5

Video conferencing

In this chapter…

About video conferencing Request and release oor Layout Terminal names

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video call involving more than two participants is called a video

conference or a MultiSite call. A multitude of TANDBERGs video

endpoints are capable of initiating video conferences. To be able to do this the endpoints must have a built-in MCU (Multipoint Control Unit). This is an optional feature that may, or may not, be installed in your video endpoint.

Some video endpoints are without this optional built-in feature. They can, however, participate in video meeting initiated by others.

Observe that the infrastructure of your video net work may contain external MCUs. These are devices dedicated to handle several simultaneous video conferences, each with many participants.

Consult your system administrator for information on how to utilize exter nal MCUs, if applicable.

Who becomes the host?

The host of a video conference is the endpoint to which all the others are connected. In other words, the one that initiated the conference.

If two systems both supporting MultiSite have established their own video conference independent of the other and one of these two call the other, cascading will take place. This means that you may have more

participants in total than a single system supports. In this case, the host will be the one calling the other.

The host has the right to terminate the connection to any of the participants. The participants cannot control any of the others, but may disconnect themselves from the meeting at all times.

Request, release, and assign oor

When you request the oor, your video will be broadcasted in full screen to all other participants in the conference. Request oor is useful when you want to speak or display something in front of all the other participants.

Similarly, you may

release the oor when you are done and make the oor available to other par ticipants in the conference. An indicator appears when you have the oor and disappears once you release it.

If your system is the one who initiated the meeting, you will be the host of the meeting and you will then be able to

assign the oor to others.

Split screen & voice switching

In order to be able to see all the participants all the time, the screen may be set in Split Screen mode, dividing the screen into several

images. When set up for

voice

switching the system will give priorit y

to the participant speaking loudest.

Layout

When you are the host of a video conference, you have control of the

main conference image layout. The layout chosen by you is transmitted to the other par ticipants as a single image and its layout cannot be changed by them. However, they may congure their own screen using the Layout button on the remote control. Their choices are the image you send out in full screen, or in a side-by–side layout—your image and their selfview.

About video conferencing

Understanding the video system basics

If you are the one who initiated the video conference, you are considered as the host by the system.

In MultiSite calls (i.e. video conferences with more than two participants) the term far end will loose its meaning since it will not be unambiguous whom we refer to.

This means that some features normally available during point-to–point calls—like far end camera control—won’t be available during MultiSite calls.

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Requesting and releasing oor…

Assigning oor…

When you request oor, your video will be broadcasted as the large picture to all other par ties in the conference. Request oor is useful when you want to speak or display something in front of all participants.

Select Release Floor and press the OK key when you are done to make the oor available for other par ties in the conference.

An indicator appears in the upper right corner when you have the oor and it disappears when you release oor.

Assigning oor

If your system is the one connected to all the other systems, you will be the host of the meeting and you will be able to assign the oor to others.

Automated jumping to full screen

You may have your system administrator set up the system to switch to full screen each time someone requests the oor.

This is done in the Control Panel—see

Floor to Full Screen in Settings > Video. More information on this can be

found in the Administrator Guide which can be downloaded from http://www.

tandberg.com/docs.

Observe that you may not have access to these settings, as they may have been password protected by your system administrator.

Request and release oor

Giving the screen to the party speaking

1. In the main menu, navigate to

Services and press the OK key…

2. Navigate to the Request Floor icon and

press OK to request oor. Once you have the oor, the icon changes to Release Floor. Press OK to release oor again.

1. Navigate to the Services

submenu in the same way as when requesting oor (above) and then navigate to Assign Floor and press OK.

2. Select whom to assign oor to and press

OK.

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Setting the display layout

hen you are the host of a video

conference, you have control of the main conference image layout. The layout chosen by you is transmitted to the other par ticipants as a single image and its layout cannot be changed by them. However, they may congure their own screen using the Layout button on the remote control. Their choices are the image you send out in full screen, or in a side-by–side layout— your image and their own self view.

The layout options available

There are altogether four layout options available:

• Auto Split will give you the best

screen layout given the number of participants:

• 4-sp lit divides the screen into four

images of equal size:

• 5 +1 provides 1 large and 5 smaller

images:

• Voice switched will cause the

participant speaking loudest to get the oor in full screen:

Layout

Determine the conference video layout

1. In the main menu, select

the Services icon and press the OK ke y…

3. Select your preferred

Layout option and press the OK key.

2. In the submenu, navigate

to the Layout icon and press the OK ke y…

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Displaying terminal names…

ou may want to see a list of all the

participants in a video conference. For this purpose there is a list of the terminal names available.

Terminal names

See who participates in the meeting

1. In the main menu, select the Services

icon and press the OK key…

2. In the submenu, navigate to the

Terminal Names icon and press the OK key…

3. The list of terminal names will now be

shown.

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On our web site you will nd an over view of the worldwide Cisco contacts.

Go to: http://www.cisco.com/web/siteassets/contacts

Corporate Headquarter s

Cisco Systems, Inc.

170 West Tasman Dr.

San Jose, CA 95134 USA

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