TANDBERG MXP Series, 1000MXP, 1700MXP, Maestro MXP, Tactical MXP User Manual

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MXP Series Video Endpoints
User Guide
D1479201 MXP Serie s User Guid e, May 2011.
© 2010-2011 Cisco Sy stems, Inc. A ll right s reserv ed.
MXP Series Video Endpoints
User Guide
Thank you for choosing TANDBERG! TANDBERG video conferencing oers the
natural communication experience of a face-to–face meeting in ways that other technologies cannot.
Your TANDBERG MXP video endpoint has been designed to give you many years of safe, reliable operation.
This user guide has been divided into several chapters, all of which provide dierent information. You can access the chapters directly by clicking on the menu bar at the top of this page.
You will nd that some places information has been copied from other chapters (but adapted, when needed) to let you have all the relevant information there and then. This helps eliminating the need to read through long sections before you can even think of getting started.
Software version F8.x M a y 20 11
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MXP Series Video Endpoints
User Guide
D1479201 MXP Serie s User Guid e, May 2011.
© 2010-2011 Cisco Sy stems, Inc. A ll right s reserv ed.
What’s in this user guide?
Getting started
Waking up the system ..................................................... 5
Pick up the remote control .......................................... 5
Even incoming calls wake up the system! ................... 5
If the system fails to respond ....................................... 5
The welcome screen ................................................... 5
The remote control (I) ...................................................... 6
The remote control (II) ..................................................... 7
Navigating in the menus .................................................. 8
Entering text in text elds ................................................ 9
The need for text ......................................................... 9
When number keys are pressed.................................. 9
Using number keys in text elds .................................. 9
Terminology used .......................................................... 10
Point-to–point vs. MultiSite ........................................ 10
MultiSite and Multiway calls ....................................... 10
About near end and far end ....................................... 10
Dual video stream ...................................................... 10
Selfview and camera control ..........................................11
What is Self view? .......................................................11
Using Selfview outside calls.......................................11
Selfview and Point-to–point ........................................ 11
Point-to–point and dual stream ...................................11
Controlling the camera ...............................................11
Controlling cameras at both ends...............................11
Dening camera presets ................................................12
Storing camera presets as 0–9… ................................12
Storing camera presets as any number 0–14… ...........12
Using the screen as PC display ......................................13
Use as PC screen .......................................................13
Picture in Picture (PIP) ................................................13
Picture outside Picture (POP) .....................................13
Standby ..........................................................................14
About standby.............................................................14
Leaving standby mode ...............................................14
Entering standby mode ...............................................14
The icons on the screen ................................................ 15
Making calls
Access codes .................................................................17
When the system asks for codes ...............................17
To make a call dialing the number ................................. 18
Making a call .............................................................. 18
Video vs. telephone calls ........................................... 18
Altering call settings before calling ............................... 19
About call settings ..................................................... 19
Making calls using the phone book ............................... 20
Ending an ongoing call .................................................. 21
Ending conference calls ............................................. 21
Ending point-to–point calls ......................................... 21
Ending MultiSite calls ................................................. 21
Answering an incoming call ........................................... 22
About incoming calls and privacy .............................. 22
Want a dierent ring tone? ........................................ 22
When someone calls you… ........................................ 22
Using the Do Not Disturb feature .................................. 23
Streaming ...................................................................... 24
Streaming settings ..................................................... 24
Setting up for streaming… .......................................... 24
Viewing the streamed content ................................... 25
Streaming a video meeting… ..................................... 25
Calling two others at the same time .............................. 26
Calling two others simultaneously … .......................... 26
Consultative transferring of calls ................................... 27
Transferring calls … .................................................... 27
Unattended transferring of calls .................................... 28
Transferring calls … .................................................... 28
About video conferences .............................................. 29
Using phone book group entries ............................... 29
IP and ISDN communication ...................................... 29
How many participants?............................................. 29
Conference calls … .................................................... 29
The MultiSite feature .................................................. 30
The Multiway feature ................................................. 30
Using phone book group entries ............................... 30
Adding calls to a conference… ................................... 30
Phone book usage
Basic phone book features ............................................ 32
Navigating in the phone book .................................... 32
Entering the phone book… ......................................... 32
Calling an entry .......................................................... 32
Searching the phone book ............................................ 33
Entering text in the search eld ................................. 33
Searching the phone book… ...................................... 33
Adding new contacts ..................................................... 34
Adding a new contact from the call log ..................... 34
Copying from the corporate phone book .................. 34
Adding a new contact from scratch… ........................ 34
Editing existing entries................................................... 35
Discarding an entry .................................................... 35
Editing an entr y… ........................................................ 35
Creating MultiSite entries .............................................. 36
About Multisite and Multisite entries .......................... 36
Observe the following: ............................................... 37
Editing and deleting MultiSite entries ............................ 38
Edit a MultiSite entry .................................................. 38
Deleting a MultiSite entr y ........................................... 38
To edit the participants of a group … ......................... 38
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MXP Series Video Endpoints
User Guide
D1479201 MXP Serie s User Guid e, May 2011.
© 2010-2011 Cisco Sy stems, Inc. A ll right s reserv ed.
What’s in this user guide?
In-call features
Using camera control .................................................... 40
Using far end camera control .................................... 40
Using near end camera control ................................. 40
Using camera presets ....................................................41
Using far end presets .................................................41
Using near end presets ..............................................41
Running presentations ................................................... 42
Use dual video stream if possible .............................. 42
Not all system have all choices .................................. 42
Running a presentation .............................................. 42
If you need to specify the presentation source… ....... 42
Dual Video Stream ......................................................... 43
No dual video stream? ............................................... 43
Dual stream and bandwidth .......................................43
Utilizing dual video stream ......................................... 43
Snapshots ...................................................................... 44
Taking a snapshot using the remote control .............. 44
Taking a snapshot using the menu… .......................... 44
Displaying a snapshot… .............................................. 44
Controlling far end video sources ................................. 45
Accessing far end video sources .............................. 45
Not all system have all choices .................................. 45
Far end video source options… .................................. 45
What is VNC used for? .............................................. 45
Text chatting in video calls ............................................ 46
Using the number keys in text elds .......................... 46
Chatting with the other party… ................................... 46
Video conferencing
About video conferencing ............................................. 48
Who becomes the host? ...........................................48
Request, release, and assign oor ............................ 48
Split screen & voice switching ................................... 48
Layout ........................................................................ 48
Request and release oor ............................................. 49
Assigning oor ........................................................... 49
Automated jumping to full screen .............................. 49
Requesting and releasing oor… ................................ 49
Assigning oor… ......................................................... 49
Layout ............................................................................ 50
The layout options available....................................... 50
Setting the display layout ........................................... 50
Terminal names ..............................................................51
Displaying terminal names…........................................51
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User Guide
D1479201 MXP Serie s User Guid e, May 2011.
© 2010-2011 Cisco Sy stems, Inc. A ll right s reserv ed.
Chapter 1
Getting started
In this chapter…
Waking up the system The remote control (I) Navigating in the menus Entering text in text elds Terminology used Selfview and camera control Dening camera presets Using the screen as PC display Standby The icons on the screen
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MXP Series Video Endpoints
User Guide
D1479201 MXP Serie s User Guid e, May 2011.
© 2010-2011 Cisco Sy stems, Inc. A ll right s reserv ed.
Pick up the remote control
To wake up the system just pick up the remote control or press any key. You may have to point the remote control towards the system to make it discover you.
The system will now show the welcome screen.
Even incoming calls wake up the system!
The system is in standby mode whenever it is not used. The screen is then black. A ny incoming call will wake up the system from standby.
There are some restrictions to this if the
Using Do not disturb function has
been activated.
If the system fails to respond
Should the system fail to respond, make sure that:
• The system is connected to line voltage
• The remote control has working batter-
ies.
The welcome screen
Waking up the system
To make a call you need to wake up the system from standby
The name that your system has been given.
The IP number of your system is the dial-in number of your system.
The main menu.
The orange frame shows which icon is currently selected.
Any calls missing or other warnings will appear here.
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User Guide
D1479201 MXP Serie s User Guid e, May 2011.
© 2010-2011 Cisco Sy stems, Inc. A ll right s reserv ed.
THE REMOTE CONTROL THE UPPER PART
The remote control (I)
Don’t let the number of keys on the remote control confuse you. The system is quite simple
The upper part of the remote control is used to handle the video part of the call...
...while the lower part of the remote control resembles very much the keypad of a mobile phone.
Switch to a predened presentation source. If the key is held down for 1 second then the Presentation video sources menu will appear.
Turn your microphone on an d o.
Adjust the volume.
Zoom the camera in
and out.
Toggle between full
screen and dierent display layouts.
Display your outgoing video. Press again to return.
Takes you back one step in the menu system, i.e. to leave a menu undoing any changes. Use the key to delete characters in an input eld. Press and hold the key for 1 second to close the menu.
Arrow keys are
used to navigate
in the menus.
Press OK to
show the menu
and to select
menu items.
Mute an incoming call.
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D1479201 MXP Serie s User Guid e, May 2011.
© 2010-2011 Cisco Sy stems, Inc. A ll right s reserv ed.
THE NUMERICAL KEYPAD THE CALL C ONTROL KEYS
Press To uc h
tones when
you are in a call
and need to
dial extension
numbers etc. Press the OK button to exit Touch tones.
Take a
snapshot, but only during a call.
You may predene camera positions to
be used during a call. Presets do not
apply to systems with xed or manually
moved cameras.
Use the End
Call key
to end the
current call.
Pressing this
key when
not in a call
will put the
system in
Standby
mode.
Press the Call key to place a call.
Use the Phone Book to store and recall video contacts for easy placement of calls.
The remote control (II)
Don’t let the number of keys on the remote control confuse you. The system is quite simple
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D1479201 MXP Serie s User Guid e, May 2011.
© 2010-2011 Cisco Sy stems, Inc. A ll right s reserv ed.
SUBMENUS
GOING FURTHER DOWN IN THE HIERARCHY
RADIO BUTTONS
RESTORE DEFAULTS
Navigating in the menus
Your TANDBERG system is operated by means of the remote control and a few basic navigation principles
All menu items having an arrow appended allow you to go fur ther down the hierarchy and enter another submenu.
Press the OK key to go fur ther down in the hierarchy.
Once you have navigated to a topic of interest, press OK to select that topic. You will then enter the corresponding submenu.
The cursor position (the menu item selected) is again indicated by an orange frame.
Some choices consist of radio buttons. Use the Arrow keys to navigate and press OK to select a setting.
Restore default. Select this icon and click OK to restore default settings.
NAVIGATE IN THE MENU
ENTERING SUBMENU
The OK key is used to enter the submenu of an icon.
Moving about the menu using the Arrow keys.
THE ARR OW KEYS
Use the four Arrow keys to navigate between icons in a menu.
LEAVING A MENU
Cancel. Select this icon and click OK to leave menu undoing any changes.
Save. Select this icon and press OK to leave menu putting changes into eect.
THE MAIN MENU
This is called the main menu.
The orange frame indicates the icon currently selected.
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User Guide
D1479201 MXP Serie s User Guid e, May 2011.
© 2010-2011 Cisco Sy stems, Inc. A ll right s reserv ed.
Entering text in text elds
Some menu elds expect text information to be entered
Using number keys in text elds
Whenever text entries are expected by the system, a small abc or ABC appears in the right lower corner of the entry eld. For entry elds expecting numbers, 12 3 will appear instead. In text mode, entries from the number keys are automatically interpreted as text entries in the same way as on a cellular phone.
Guidelines:
• Press the key that corresponds to the required letter as many times as needed to produce that letter.
• Switch between lower case (abc) and upper case (ABC) letters with the # a/A key.
• Switch between text mode (abc) and number mode (123) by keeping the # a/A key depressed for more than a second.
• To insert space, press the 0
key.
• To insert the @ sign, press the 1-key twice, while the keypad is in text mode.
• To insert the . sign, press the
*
.-key
once, while the keypad is in number mode.
• To write digits and numbers in a text input eld, repeatedly press the corre­sponding key until the digit appears.
Example: How do I write A li c e 123 in the Search input eld in the phone book?
Do as follows:
1. Press the 2-key once to get an A.
2. Press the #-key once to switch between upper case and lower case letters.
3. Press the 5-key three times to get an l.
4. Press the 4-key three times to get an i.
5. Press the 2-key three times to get a c.
6. Press the 3-key twice to get an e.
7. Press the 0-key once to get space.
8. Press the 1-key three times to get a 1.
9. Press the 2-key four times to get a 2.
10. Press the 3-key four times to get a 3.
The need for text
Apart from the need to enter the number or identity of the person you want to call, you will also—among other things—need this ability to search and maintain your list of contacts in the phone book.
When number keys are pressed
• Pressing a number key outside calls will produce the Call menu.
• Once positioned inside an entry eld expecting text entries, the system auto­matically switches to text mode (ABC). Entering letters is similar to as on a cel­lular phone—see right.
• Once positioned inside an entry eld requiring number entries, the system automatically switches to 123 mode allowing numbers to be dialed with the number keys as usual.
The type of entry expected is shown here as either abc, ABC or 123.
Key in the letters using the lower part of the remote control. Use the Cancel key to erase incorrect inputs.
Al ice 12 3
Alic
Press the OK key or navigate down to the OK icon and press OK to leave the menu, putting changes into eect.
Press the Cancel key or navigate down to Cancel and press OK to leave the menu undoing any changes.
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D1479201 MXP Serie s User Guid e, May 2011.
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Dual video stream
Your video system supports the use of dual video streams in video meetings. This means that you can transmit and receive things like PC presentations and DVD footage during the video meeting (point-to–point as well as conferences), in addition to the usual video signal you receive and transmit. Dual video stream is an optional feature.
The wonder ful thing about this is that it opens up for presentations of things made with tools that require PC­software only used by specialists.
One example could be the results of geological surveys in the oil business. A survey result presentation can be important for crucial decision making, but how do you show this to people located thousands of miles apart?
The answer is simple; hook up your PC to the video system, set it up for dual video stream and give your presentation as the second video stream!
Details about dual video stream usage can be found in the article
Utilizing
dual video stream.
The exact look of the screen dur ing a dual video stream session is determined by the
Setting the display
layout.
Point-to–point vs. MultiSite
The term point-to–point refers to a video meeting with no more that two parties.
Conferences consisting of several participants are either:
• MultiSite, which refers to a video conference using your video system’s built-in conference capabilities, or
• MultiWay, which refers to video confer- ences using external infrastructure.
MultiSite and Multiway calls
In MultiSite and Multiway calls (i.e. video conferences with more than two participants) the term Far End will loose its meaning since it will not be unambiguous whom we refer to.
This means that some features normally available during point-to–point calls— like far end camera control—won’t be available during MultiSite calls.
About near end and far end
In a point-to–point video call, your side is the near end and the other part y represents the far end.
If you are a part of the blue team, this side of the video call will be the near end...
...the orange team will then be the far end for you.
Terminology used
Every environment has its terminology, so also for video conferencing
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D1479201 MXP Serie s User Guid e, May 2011.
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Controlling the camera
Most, but not all, of the TANDBERG meeting room video systems have cameras that can be controlled from the remote control.
• The TANDBERG Centric 1000 MXP, Compass, and Utility have xed cameras that cannot be moved. Focus can, however, be adjusted manually.
• The TANDBERG Tactical MXP and Centric 1700 MXP both have a camera that can be moved up and down. Focus is adjusted manually even on these.
When you are in a point-to–point call you may also be able to control the far end camera, provided that the far end system has a remotely controllable camera— see the chapter
In-call
features.
Controlling cameras at both ends
During a call you may control your own camera at all times by means of the Arrow keys as long as no menu is shown on the screen.
When you are in a point-to–point call you may also be able to control the far end camera, provided that the far end system has a remotely controllable camera. This is explained in the chapter
Using camera control
What is Selfview?
The term Selfview means the outgoing image. In a normal video call using the main camera, this will be the image of yourself. The Selfview button toggles the images between Far End, Selfview and Dual Video Stream (if applicable).
Using Selfview outside calls
Pressing the Selfview key will switch between the near end video and a blank screen (or a logo, if uploaded by your administrator) on the main monitor.
Selfview and Point-to–point
In a point-to–point call, press the Selfview key once to switch from far end video to near end video to see a full screen picture of the outgoing video. Press Self view again to go back to normal.
Point-to–point and dual stream
In a point-to–point call with a dual video stream, the duo video is displayed in the big picture. Press the Selfview button to toggle to the near end picture, then the far end picture, and nally back to the second video stream.
Selfview and camera control
Playing around with the remote control helps you understand what’s happening
… and use the four Arrow keys to move the camera to the left, right, up and down.
Press the Cancel key to remove the main menu from the screen, if needed…
Selfview
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D1479201 MXP Serie s User Guid e, May 2011.
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Sometimes there are many persons in the room during a video meeting. To make the person speaking easier to see it can be a good idea to zoom in on that person.
To make the zoom-in somewhat faster and more elegant, you may employ the predened camera presets feature. These presets contain information about in which direction the camera should point as well as about the zoom setting. This is something you typically will prepare before the video meeting starts.
The feature applies to endpoints with cameras that can be controlled from the remote control only. Consequently, camera presets are NOT available for:
• TANDBERG Centric 1000 MXP
• TANDBERG Centric 1700 MXP
• TANDBERG Tactical MXP
• TANDBERG Compass/Utility
For the other MXP endpoints a total of 15 presets (0–14) can be dened.
Dening camera presets
Use camera presets to make a quick move and zoom with the camera to see the person speaking
Preset No. 1
Preset No. 2
Preset No. 3
Use the Arrow keys to move the camera as described on the previous page.
Then determine which preset number on the remote control the position shall be assigned to and press and hold the corresponding key for more than one second.
The current camera position is now stored as a preset.
Storing camera presets as 0–9…
In the main menu, move cursor to the Camera Control icon and press the OK key…
In the submenu appearing, move the cursor to the Save New Camera Preset icon and press the OK key…
Fill in the Preset Number (0–14) and optionally a Preset Name to make things easier to remember and to use.
Select Save and press OK to leave menu putting changes into eect, or select Cancel to leave undoing any changes.
Storing camera presets as any number 0–14…
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D1479201 MXP Serie s User Guid e, May 2011.
© 2010-2011 Cisco Sy stems, Inc. A ll right s reserv ed.
Use as PC screen
If you want to use the video system screen as your PC screen, we recommend that your system administrator sets Use Screen as Local PC monitor to On. How to do this is described in the Administrator Guide for this product.
This implies that you can display your PC locally while having a video conference, and you can keep on working without risking that the
far
end can see what’s on your PC screen.
We also recommend to have the Auto Layout setting set to On (default) to get a suitable layout when toggling from the local PC display mode to standard video conference mode.
Use the Selfview key to toggle between local PC display mode and standard video conference mode. An indicator tells you that your PC image is displayed locally.
Picture in Picture (PIP)
When Picture Layout is set to PIP, the Layout key makes it possible to see
a second image in a smaller view in one of the corners of the screen. The second image will be placed on top of the main image. You are free to choose in which corner the second image is to be displayed (press the Layout key repeatedly).
Picture outside Picture (POP)
When Picture Layout is set to POP, the Layout key makes it possible to see up to three images in a composition optimized for wide screens. The second image can be displayed either as a side-by–side the main image (1+1) or smaller images next to the main image (1+2 an d 1+3).
Press the Layout key once to get a side-by-side view (1+1). Press again to get the layouts 1+2 and 1+3, and nally go back to full screen view. You can also go back to full screen directly by pressing and holding Layout for 1 second.
Example of PIP (Picture in Picture).
Example of POP (Picture outside Picture).
Using the screen as PC display
Letting the video system and computer share the monitor
Assume that you are using the video system monitor as a PC monitor…
… and that you
accept
an incoming call
Local PC displayed
Near end video Far end video
Press the Selfview key
… your screen will
now look like this*.
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Entering standby modeAbout standby
The system will automatically go to standby mode when it is not in use. In standby mode, the screen(s) will turn black. It is, however, still possible to receive incoming calls.
The standby mode of the system should be enabled if the system is to be left idle.
Standby is not activated by
switching o the power to the monitor(s). Some TANDBERG systems come with monitors that cannot be switched o.
If the system is set to be using
the screen as PC display, the
standby mode will be disabled when the system detects a video signal from the PC. When the PC video signal no longer is detected, the standby mode will be re-enabled.
Leaving standby mode
When the system is in standby, pick up the remote control or press any key to activate the system again.
Standby
Outside a call, press OK to produce the main menu, if needed, and navigate to the Standby icon.
Press the OK ke y.
To enter standby mode here and now, navigate to the Standby Now icon and pres s the OK key.
However, if you instead want to postpone (delay) the standby for 1 hour or 3 hours, you should select one of the other icons before pressing the OK key.
The below example shows 3 hours delay highlighted (selected).
Select this icon to have standby postponed (delayed) by 3 hours.
Select this icon
to have standby
postponed
(delayed) by 1
hour.
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Not Secure Conference. This open padlock indicator is shown during the initialization phase for AES or DES encryption. During this period the call is not secure.
Secure Conference, AES. This double padlock indicator is shown when AES encryption (Secure Conference) is active.
Secure Conference, AES. This double padlock indicator is shown when AES encryption (Secure Conference) is active.
Bad Network. This indicator appears if the system detects network anomalies like packet loss, jitter etc., during a call. Open the menu by pressing the OK key and select the warnings icon too see details.
Telephone. This set of indicators is shown when there also are telephone only participants in a multi site conference.
Indications are given for 1, 2, 3 or more than 3 participants. Icons turn green when a telephone participant has the o o r.
T
o help you immediately realize the
present status of important actions, states, and events taking place, there is a number of icons appearing on the screen, whenever applicable.
Some of these may be turned o, if you so wish. This is done from the Control Panel > Icons.
Observe that the Control Panel settings may have been password protected by your system administrator.
Microphone O. This indicator is shown when the microphone is tur ned o. Press the Mic o key of the remote control to toggle between On and O.
Volume O. This indicator is shown when the volume is turned o. Press Volume + to turn the volume back on.
Dual Video Stream. Dual video stream activated is indicated by this icon.
On Ai r. When you have the oor in a conference this is indicated by the On
Air icon.
The icons on the screen
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D1479201 MXP Serie s User Guid e, May 2011.
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Chapter 2
Making calls
In this chapter…
Access codes To make a call dialing the number Altering call settings before calling Making calls using the phone book Ending an ongoing call Answering an incoming call Using the Do Not Disturb feature Streaming Calling two others at the same time Consultative transferring of calls Unattended transferring of calls About video conferences
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When the system asks for codes
When the system asks for access codes, a dialog box will appear, prompting you to enter a valid code.
Use the remote control to enter the code. Note that the system expects text entries, similar to when using a mobile phone to send text messages (sms)— see for details.
Y
our TANDBERG system may, or may
not, have been set up to require access codes to be typed in before a call can be made.
Access codes are used for t wo things:
• Call restrictions. These may be
applied by installing a le of valid access codes that must be entered to permit calls to be made. This installation is typically made from TMS (TANDBERG Management Suite—available separately).
• Billing opportunities. Assume that
an access code is needed whenever you make a call. Your company may have dierent access codes for the dierent clients of your company.
Then, the access code used may be picked up by TMS to generate statistics on who is calling whom, when, and for how long time.
This information may later form the basis for billing clients or departments. Obser ve that in this case there will be no strict need for installing an access code le on your system—TMS will still have access to the codes you have assigned to the calls. In this case any code entered will be considered valid.
Of course, the two applications may be combined to form a billing system with call restrictions. This will then become a system that acts as forced billing.
Access codes should be activated by your system administrator.
How to do this is described in the Administrator Guide which can be downloaded from http://www.tandberg.
com/docs.
Access codes
Text entries are expected.
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Video vs. telephone calls
Before you make a video or telephone call, make sure the system call t ype is set up accordingly.
What type of calls the system has been set up to right now is indicated by a little icon to the left of the Call Settings el d:
This icon s hows that v ideo cal ls are expecte d to be made.
This icon s hows that te lephone calls are ex pected to be m ade.
In order to change the setting, you must navigate to that icon:
Press the OK key on the remote control to display the submenu:
Assuming that you would like to make a telephone call in this example, you must navigate down to Telephone call to change it from Video Call. Press the OK key to put the changes into eect.
Repeat to select the other set ting.
To make a call dialing the number
Making a call
… or select the
Call icon of
the main menu
before you
press OK key.
The Call menu is then displayed…
Enter the “number” here (it
may consist of digits as well
as letters) using the remote
control.
Start by
pressing
the green Call key on the remote
control…
Once you have nished entering the number, start calling by: …
… pressing the green Call key on the remote control…
5598760 2
… or by navigating down to the green Call icon and pressing the OK ke y.
Instead of navigating down to the Call icon, you may also just press the OK
key twice to star t calling.
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Menu details
About call settings
Normally, you would leave it up to the system to decide the optimal settings for a call, but sometimes a lit tle tweaking may be benecial. For this purpose there is a set of call settings that you may utilize to force a call to be the way you want.
These settings are:
• Choosing between ISDN, H.323 and SIP as network and protocol to be used.
• Bandwidth restrictions, if needed.
Once you have dened these call settings you may set these to serve as default call settings from now.
Altering call settings before calling
To gain access to the Net(work) settings, navigate to this and press the OK key to expand it. You will then have the following options:
Auto. Leaves it up to the system to decide what to use (recommended).
ISDN. For ISDN capable systems only. H.323. For H.323-based communication. SIP. For SIP-based communication. System. Dened by your administrator. Allows prexes and
suxes for use with additional infrastructure equipment to be added automatically.
To gain access to the Bandwidth settings, navigate to this and press the OK key to expand it. You will then have the following options:
Auto. Leaves it up to the system to decide what to use (recommended).
Dened by you. Choose between 64, 128, 192, 256, 320, 384, 512 or 768 [kbps]
Max. The highest rate possible.
Restrict (56K). Used in the US to restrict the bandwidth whenever needed while
communicating using ISDN. Set as Default. Once you have made a set of settings, you may let these settings become
the default set tings from now on. Navigate to OK and press the OK key to leave the menu putting changes into eect, or to
Cancel and press the OK key to leave menu undoing any changes made.
Navigate to the Call Settings eld and pres s OK on the remote control...
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The phone book:
M
aking use of the phone book is
time saving and prevents you from inadvertently calling the wrong number. The entries, often referred to as contacts, are sorted alphabetically. The contact names are displayed in the list and the telephone or video numbers of the selected contact will be displayed at the bottom line.
When selecting Phone Book, the phone book opens showing the folders Placed Calls, Missed Calls, Received Calls and My Contacts. There may also be a corporate phone book called Global Contacts. If so, such contacts will be listed below these folders.
Making calls using the phone book
… or click on Call
icon of the main
menu…
… start by
pressing
the Phone
Book key on
the remote
control…
… and then navigate to
the Phone Book icon
before pressing
the OK key.
Use the Arrow keys of the remote control to navigate in the lists.
Entries with an arrow appended are expandable, press the OK key to display the expanded list.
You may key in letters
using the remote control to search in the list. The more letters, the more narrow the result list becomes.
Once you have located whom to call, navigate down to that entry by means of the Arrow keys …
… and press the
green Call key on the remote control to start calling the selected entry immediately.
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Y
ou end an ongoing call in the same
way as you do when using a mobile phone— by pressing the red End Call key on the remote control. This will produce the Call menu.
Note! Switching o the monitor(s) using
the power on/o switch on the monitor will not end an ongoing call. Some systems even come with monitors that cannot be switched o!
Ending conference calls
Ending a MultiSite call can only be done by the host. The host is the party that initiated the video conference.
The other par ties can disconnect themselves from the conference at any time, but they have no inuence on the rest of the conference.
To end one or a few of the calls in a MultiSite video conference, navigate to the name of the call to be terminated and terminate that specic connection as if it were a simple point-to-point call.
Ending an ongoing call
Ending point-to–point calls
Press the End C all key or the OK key on the remote control…
This will cause the End Call dialog box to be displayed…
Then press the End Call key or the OK key on the remote control again…
Ending MultiSite calls
Press the End C all key or the OK key on the remote control…
This will cause the End Call dialog box to be displayed…
Then press the End Call key or the OK key on the remote control again…
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When someone calls you…
A
nswering an incoming call can be
automated if you so wish, or you can have the system set up so that it requires that you physically accept the incoming call by pressing the green Call key on the remote control or the corresponding icon on the screen.
About incoming calls and privacy
You may want to set up your system so that the microphone is switched o whenever you receive an incoming call.
The yellow Microphone O key on the remote control can be operated to prevent callers from hearing you without your control. Press again to reactivate the microphone.
If the system is set up to automatically accept incoming calls with the microphone set to On, this is called setting Autoanswer to On.
Your system may, however, be set up so that it automatically accepts an incoming call, but with the microphone switched o. This is called setting Autoanswer to On + Mic O  and will require that you switch the microphone back on manually each time someone calls you.
To further increase the sense of privacy, you may also have your system set up so that you always must answer all incoming calls manually.
These settings are par ts of the Control Panel Settings available. Your administrator may, or may not,
have password protection activated to prevent unauthorized alterations of these and other settings. If in doubt, consult your administrator.
A message will be sent to the far end whenever you have disabled your microphone and/or your camera.
An alternative to this could be the use of the do not di sturb feature (next page).
Want a dierent ring tone?
You are not stuck with the audio signal alerting you that an incoming call is on its way. This may be changed in the Audio Settings in the Control Panel section. Note that these set tings may have been password protected by your administrator.
Answering an incoming call
… this menu is displayed on the screen of your video system:
Navigate to here and press the OK key to accept the call.
Navigate to here and press the OK key to reject the call.
Navigate to here and press the OK key to activate Do Not Disturb.
This will not apply
if Do Not Disturb already has been activated, nor will it apply if Autoanswer has been set to On or to On + Mic O. See the next page for details.
If the microphone has been deactivated, press the yellow Mic o key to reactivate.
Alternatively, you may use the keys of the remote control directly:
Press the green Call key to accept the call.
Press the red En d Call key to reject the call.
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Using Do Not Disturb
Use the feature as follows:
1. Outside a call, press the red End Call
key. In the menu then appearing, navigate to the Do Not Disturb icon:
2. Press the OK key to activate this
feature. The screen will turn black and the text Press any key to clear Do Not Disturb will be shown.
3. To reset the function, do just that
(press any key).
There is a do not disturb function available on your system. When set to On, all incoming calls are blocked from your system.
Let us assume that the do not distu rb function has not been activated. Choosing Do Not Disturb (as shown to the left) when receiving an incoming call will then do two things: It rejects the incoming call (in the same way as choosing Reject), and sets the do not disturb functionalit y to On.
If you activate Do Not Disturb whilst in a call, this will block incoming calls for as long as your call is going on.
Whenever the d o not disturb function has been activated, the far end will be informed that the called is busy.
Using the Do Not Disturb feature
Blocking incoming calls
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Setting up for streaming…
S
treaming lets you broadcast your
meeting to par ticipants on the web. The web par ticipants can view the meeting, listen to the meeting, see snapshots, but not par ticipate the mselves. Snapshots of current stream, selfview, far end and dual video streams are accessible via http.
The streaming source setting is not available when streaming only is supported outside a call.
Streaming settings
Address. This is dened as the
IP-address of a streaming client, streaming server or a multicast address. Giving an address in the range 224.0.0.1–239.255.255.255 wil l broadcast the stream to any host that has joined the specied multicast group. Specifying normal broadcast address
255.255.255.255 will broadca st to any members on the LAN.
Address Port. If several codec’s are streaming to the same IP-address, dierent por ts have to be used in order for the client to know which stream to receive. If the r st codec streams on port 2240 and the second codec on port 2250, the client has to specify which port to listen to. Video is transmitted on the specied port; audio is transmitted on the port number 4 greater than the specied video port, in this case 224444 and 2254.
TTL/Router Hops. This is used for streaming data to limit how many routers the data should pass before it is rejected. If TTL is set to 2, data will not traverse more than 2 router hops.
Streaming Source. The source used for streaming.
Auto: Enables streaming of both local and far end video. Selection of which site to be streamed is done using voice switching (the site that speaks is streamed).
Local: Only the local video will be streamed.
Remote: Only the far end video will be streamed.
Local and far end audio is always streamed.
Streaming
Part 1: Setting up to broadcast your meeting to participants on the web
In the Make a Call menu, select the streaming icon and press the OK key on the remote control…
Select Streamer Settings and press the OK key again…
Address
Address Por t
TTL/Router Hops
Streaming Source
Allow remote Start
Announcements
Video rate
Password
The Streamer Settings will now be displayed…
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Streaming a video meeting…
S
treaming lets you broadcast your
meeting to par ticipants on the web. The web par ticipants can view the meeting, listen to the meeting, see snapshots, but not par ticipate the mselves. Snapshots of current stream, selfview, far end and dual video streams are accessible via http.
Viewing the streamed content
After streaming is star ted, an easy way to view the streamed audio/video on your PC, is to star t your web browser and enter the IP-address of the streaming system.
Once the web page of the system is shown, click on Streaming. Alternatively, enter http://<codec/ip­address>/showstream.ssi.
If in doubt, consult your system administrator.
Streaming
Part 2: Broadcasting your meeting to participants on the web
Whilst in a call, press the green Call key on the remote control and navigate to Streaming
Press the OK key to produce the Streaming submenu. Navigate to Start Streaming and press the OK key…
During streaming the Star t Streaming icon will change to Stop Streaming. Select this icon and press the OK key to stop streaming.
Ending your call will also halt the streaming.
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Calling two others simultaneously …
T
he MultiSite capabilit y is an optional
feature in many TANDBERG systems. This feature gives you the possibility of arranging video meetings by calling several others and have you all connected together simultaneously. For more on this, see About video
conferences.
Video systems not equipped with MultiSite may still call another party when already in a call.
Thus you may even here have two calls running at the same time. Note that the two parties will not be able to communicate with each other, only with you and only one at a time. The feature requires H.323 or SIP to work.
If you are not sure whether your system has this feature, contact your system administrator.
When you make an additional call, the party called rst will be temporarily suspended. The message “Please wait” will appear on the screen of the party suspended.
You may switch between the two parties you have called by navigating to the lowermost line in the main menu as shown on this page.
This feature is not available on systems with MultiSite installed.
Both calls made must be SIP or H.323 in order to make this feature work. This feature is available on non-MultiSite systems only. If in doubt, ask your system administrator.
Calling two others at the same time
Non-MultiSite systems only!
If you select
Add another Call during a call
(press the OK key on the remote control during the call) and then press the OK key again…
… the call currently active will be temporarily be set On Hold, which can be seen from this line.
Call the second part y manually or by means of the phone book in the usual manner.
To switch between the two parties, navigate down to this line and press the OK key on the remote control.
To terminate just one of the calls, use the Arrow keys to navigate to that number and press the red End Call key on the remote control. If you want to terminate both calls at the same time, press the red End Call key again.
To end any or both of the calls, press the End Call button on the remote control. The menu will then look something like this…
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Transferring calls …
D
uring a call you may transfer the other party to a third party and
disconnect yourself from the call. Call transfer comes in two avors: Consultative transfer. (This page) takes
place when you have called two parties at the same time (as discussed on the previous page) and decide that you want to connect the two, while at the same time disconnecting yourself.
Unattended transfer. (Next page) This takes place when you transfer a call to someone else without already being in a video call with that par ty. Observe that unattended call transfer only works on non-MultiSite systems. Furthermore the feature applies to SIP calls only!
If you are in doubt whether your system is a non-MultiSite system or you have questions about SIP calls, contact your system administrator.
Consultative transferring of calls
Non-MultiSite systems only!
Assume that you are already connected to two others at the same time—similar to what is outlined on the previous page.
One or both of these may have called you. There is no requirement that any of the calls must have been initiated by you.
To connect the two parties together and thereby disconnecting yourself, press the OK key on the remote control to display the Call menu (which now will have a slightly dierent look), navigate down to the
Tra n sfe r icon, and press the OK key again.
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Transferring calls …
D
uring a call you may transfer the other party to a third party and
disconnect yourself from the call. Call transfer comes in two avors:
Consultative transfer. (Previous page)
takes place when you have called two parties at the same time (as discussed on the previous page) and decide that you want to connect the two, while at the same time disconnecting yourself.
Unattended transfer. (This page) This takes place when you transfer a call to someone else without already being in a video call with that par ty. Observe that unattended call transfer only works on non-MultiSite systems. Furthermore the feature applies to SIP calls only!
If you are in doubt whether your system is a non-MultiSite system or you have questions about SIP calls, contact your system administrator.
Unattended transferring of calls
Non-MultiSite systems only!
The call will now be transferred and you will be disconnected.
Assume that you are already in a call with someone. If you now call another using the method described two pages back
Calling two other s at the same time
Both calls must, however, be of SIP type.
To connect the two parties together, navigate down to the Tra n sfe r ca l l icon and click the OK key on the remote control.
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Conference calls …
V
ideo conferencing systems quipped
with the optional built-in MultiSite can handle several video calls and telephone-only calls simultaneously. How many depends on the type of TANDBERG video system you are using.
You may set up a video meeting with many participants in advance and/ or you may add par ticipants during a conference. This is called to add another call.
Observe that the ability to add calls is an optional feature, which your system may, or may not, be equipped with.
Systems without this option will have no
Add Another Call icon in the menus.
Using phone book group entries
For your convenience, it is possible to add group entries to the phone book.
More on this can be found in
Phone
book usage.
IP and ISDN communication
Some TANDBERG systems use IP (Internet Protocol) for video communication, while others use ISDN as well as IP.
Observe that in order to be able to communicate with 3G mobile phones and to enable communication between ISDN- and IP-based systems, access to additional functionality hardware may be required.
Consult your system administrator or your TANDBERG representative for details.
How many participants?
This depends on the conguration of your TANDBERG system. The larger systems have an optional built-in MCU (Multi Conference Unit) opening up for 4–6 simultaneous participants plus extras on voice-only (telephone), while the smaller systems do not have this feature at all.
All systems can, however, be connected to a net work containing external MCUs. These MCUs are capable of running several video conferences with many participants each, simultaneously. read more about this on the next page
To learn more about the actual conguration available in your system, contact your system administrator.
About video conferences
Part 1: The basics
If you are the one who initiated the video conference, you are considered to be the host by the system.
In MultiSite calls (i.e. video conferences with more than two participants) the term Far End will loose its meaning since it will not be unambiguous whom we refer to.
This means that some features normally available during point-to–point calls—like far end camera control—won’t be available during MultiSite calls.
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Adding calls to a conference…
The MultiSite feature
Conference systems with the optional built-in MultiSite can handle up to 4–6 video calls and up to 3 telephone calls simultaneously, depending on the system.
You may set up a video meeting with many participants in advance and/ or you may add par ticipants during a conference. This is called to add another call.
Observe that the ability to add another call is an optional feature, which your system may, or may not, be equipped with.
Systems without this option will not have the Add Another Call icon in the menus.
The Multiway feature
However, your system may be equipped with the MultiWay feature. This feature allows you to set up conferences with many participants from your video system.
MultiWay enables systems with no conference option installed to run complex video conferences with many participants.
The MultiWay feature requires the presence of an external MCU (Multi Conference Unit) and the TANDBERG VCS (Video Communication Server). The MCU will r un the conference for you, if your system does not support
conferencing. Consult your system administrator to
clarify whether this feature exists in your system, if needed.
Using phone book group entries
If you dislike the idea of having to look up each and every par ty to call every time you are about initiate a conference, you may like to know that you may add group entries to the phone book.
This is a handy feature whenever you want to set up meetings with the same group frequently.
More on this can be found in
Phone
book usage.
About video conferences
Part 2: Adding calls to a conference
Assuming that you already are in a call, pres s the OK key to produce the main menu, which now looks slightly dierent:
Select this icon and press the OK key to start adding participants…
The one you are already in call with.
Enter new “number” here.
Select this icon and press the OK key to open the phone book as usual.
Once you have entered the second party to call, select the green Call icon and press the OK key, just press the green Call key on the remote control.
The Add Another Call icon.
Repeat this process for as long as necessary (until the upper limit is reached for your system, of course).
You may also use the Add Another Call icon to specif y everyone to be called before you actually call them.
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Chapter 3
Phone book usage
In this chapter…
Basic phone book features Searching the phone book Adding new contacts Editing existing entries Creating MultiSite entries Editing and deleting MultiSite entries
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Entering the phone book…
Calling an entry
Once an entr y is located, just press the OK key to have the entry inserted in the Call menu and proceed by pressing the green Call key or via the green icon in the menu as usual.
Navigating in the phone book
• Basic navigation in the phone book
is done in the usual way by means of the Arrow keys of the remote control as well as the OK and Cancel keys.
• When positioned at a line with a
small arrowhead appended, press the OK key to go one level down. Repeat, if needed, if there are more levels.
• Whenever you are at a lower level,
the uppermost line contains the option of going Back—just navigate to this eld and press the OK ke y.
Y
our TANDBERG video system
contains a phone book functionality,
which is very similar to what you nd in a mobile phone.
It contains lists of calls placed, calls missed and calls received. Furthermore, it has a section in which you can add your own list of contacts, and most corporate solutions will also include a corporate phone list.
This latter list is normally installed and maintained from remote by your system administrator through a management system like the TANDBERG Management Suite (TMS), which is available separately.
You cannot edit the corporate list yourself, but you may import any
number of entries to My Contacts. Once impor ted they may, however, be edited ad libitum.
Changes in the corporate list made by your system administrator, will not aect the My Contacts list, so you may have to check and compare your own list to the corporate list from time to time.
Entries in My Contacts can be combined in groups, so that you can call an entire group simultaneously when you are about to be hosting a video conference.
Basic phone book features
Getting started with the phone book
Press the Phone Book key on the
remote control…
… or select the Phone Book icon in the Make a Call menu and then pres s the OK key:
This will cause the phone book to open…
The arrowhead appended shows that there is more than meets the eye here. Press the OK key to enter the sublist.
The lists of calls you have placed, missed, and received.
The corporate list.
Your personal list of contacts.
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Searching the phone book…
Entering text in the search eld
Example: Entering Alic e 123 in the Search input eld in the phone
book:
1. Pres sing 1 × 2-key gives A.
2. Pressing 1 × #-key switches bet ween ABC and abc.
3. Pressing 3 × 5-key gives l.
4. Pressing 3 × 4-key gives i.
5. Pressing 3 × 2-key gives c.
6. Pressing 2 × 3-key gives e.
7. Pres sing 1 × 0-key gives space.
8. Pressing 3 × 1-key gives 1.
9. Pressing 4 × 2-key gives 2.
10. Pressing 4 × 3-key gives 3.
Y
ou may use the Qu ick Search
by Lett ers to nd and entry.
Whenever you are inside the phone book navigating in the list of entries, the numerical keypad automatically switches from 123 mode to ABC mode. To locate a specic entr y, just type in the rst let ter as with a mobile phone. Observe that:
• You need to be within a folder in the
phone book
• The quick search is made within that
folder only.
If you are not sure which folder the contact resides in, you may instead use the search function outlined in the Fig. This search function searches within all the folders of your phone book.
When a search in the phone book is made by means of the Search function, contacts matching the search text are displayed only. Navigate to the Back line and press the OK key to return to the alphabetical list.
Searching the phone book
Using the Quick Search by Letters feature
Assuming that you have already opened the phone book use the Arrow keys to navigate to the Search icon and press the OK key…
Enter the search string (the entr y you are looking for) and press the OK key or move down to the OK icon and press the OK ke y.
(To leave the menu cancelling your search, press Cancel or move down to the Cancel icon and press OK).
As an example, let us consider a search for the entry Alice
In our example the result of this search returned three entries…
… to call any of them, navigate down to the one to call and press the OK key to copy the entry to the Make a Call menu.
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Adding a new contact from scratch…
Adding a new contact from the call log
If you want to add an entry directly from any of the call logs, do as follows:
1. Go to the log, in which the entry to
be added resides.
2. Navigate to that par ticular entry.
3. From that entry navigate left and
down to the New icon.
4. Press the OK key and the entry will
now be stored in My Contacts.
Copying from the corporate phone book
This is done in exactly the same way as when adding a new contact from any of the call logs:
• Go to where the entry to be copied
resides and do as described above.
N
ew contacts can be added
manually, from the call log or by copying from the corporate phone book (if existing). New contacts can be added to My Contacts only. Other entries are entered by you system administrator.
If you do video conferencing with many participants on a regular basis, you may want to create groups of contacts to be able to call them all in one go. Groups can only be made from entries already in the My Contacts list.
Adding new contacts
Contacts can be added manually or copied from phone book and call logs
Once you have selected the entry to be added to My Contacts, move to this icon and press the OK key.
To be able to add new contacts you must have opened the phone book and be located within My Contacts
…then navigate to the New icon…
Press the OK key and enter name and “number” of the new contact…
Specify Call type, Net, Bandwidth and Restrict (ISD N systems only), if applicable. If in doubt, consult your system administrator.
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Editing an entry…
Discarding an entry
Entries in My Contacts and in any of the call logs may be discarded at any time.
Do as follows:
1. Go to where the entry to be
discarded resides, this can only be one of the call logs or My Contacts.
2. Navigate to that par ticular entry.
3. From that entry navigate left and
down to the Delete icon:
Once you have selected the entry to be discarded, move to this icon and press the OK key.
4. Press the OK key and the following
dialog box will appear:
5. Press the OK key to leave menu
undoing any changes.
Y
ou may edit and delete entries in My
Contacts any time. Since updates in the corporate phone book(s) made by your system administrator will not aect My Contacts, you may have to use this feature from time to time when corporate phone book changes are made.
Observe that you cannot edit any other parts of your phone book except the contents of your call logs, all of which entries can be copied to My Contacts (as described on the previous page) or
they can be discarded.
Editing existing entries
Contact information can be updated or removed from the phone book
Editing can only take place among entries in My Contacts.
Start by selecting the entry to edit…
…then navigate to the left and down to the Edit icon and press the OK key…
Edit the contact…
Navigate down to the OK and press the OK key to leave the menu putting changes into eect.
Or, navigate to Cancel and press the OK key to leave menu undoing any changes.
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About Multisite and Multisite entries
Assume that you frequently use your video system to set up MultiSite video meetings involving the same persons every time.
Wouldn’t it be nice to be able to set up the video meeting with just a few clicks?
Enter MultiSite Contacts. You may assign contacts already in your phone book to a MultiSite group. This group will in turn form a MultiSite Contact. When set ting up a video conference, all members of a par ticular MultiSite Contact will then be connected automatically, so you won’t have to call them one by one!
My Contacts can hold up to 50 MultiSites Contacts. Entries in My Contacts can be members of as many
groups as you like.
• MultiSite contacts can only be recruited from My Contacts.
• MultiSite Contacts is an optional feature, which may or
may not be installed on your system. Contact your system administrator or your TANDBERG representative for details.
• The exact number of simultaneous video and telephone participants your TANDBERG video system actually sup­ports is conguration dependent, i.e. whether you depend on your system’s built-in MultiSite capabilities, and whether additional infrastructure products like external MCUs are available. If in doubt, contact your system administrator.
Creating MultiSite entries
Part 1: Creating the MultiSite Contacts group
4. Enter a descriptive name for the
group. ..
1. Open My Contacts as described
on the previous pages…
2. Navigate to the Create MultiSite
Contacts icon…
3. Then press the OK key to open
the MultiSite dialog box…
Continued on the next page…
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GRAPHICS GROUP
GRAPHICS GROUP
GRAPHICS GROUP
Creating MultiSite entries
Part 2: Adding members to the MultiSite Contacts group
Observe the following:
• My Contacts can hold up to 50 MultiSites Contacts.
• Entries in My Contacts can be members of as many groups
as you like.
• MultiSite contacts can only be recruited from My Contacts.
• MultiSite Contacts is an optional feature, which may or
may not be installed on your system. Contact your system administrator or your TANDBERG representative for details.
• The exact number of simultaneous video and telephone participants your TANDBERG video system actually sup­ports is conguration dependent, i.e. whether you depend on your system’s built-in MultiSite capabilities, and whether additional infrastructure products like external MCUs are available. If in doubt, contact your system administrator.
1. Navigate down to the rst line below the Name
eld…
2. Press the OK key to show the contents of the My
Contacts, allowing you to choose participants…
3. Press the OK key to have
your selection inserted in the MultiSite Contact list…
4. Move down to the next Add
Participant and repeat the procedure until you have added the participants you want to add…
5. Once all the participants have
been added, move down to OK and press the OK key to leave the menu putting changes into eect.
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To edit the participants of a group …
E
ntries can be viewed to inspect
whom the par ticipants of the group are, in addition any number of the participants may be replaced or removed and nally any MultiSite entry may be deleted at all times.
Edit a MultiSite entry
To view who is part of a cer tain MultiSite entry, move to that specic entry in My Contacts and press the OK key.
Deleting a MultiSite entry
To delete an entire MultiSite entry, navigate down to that entry in My Contacts and do as described in “Discarding an entry” on p age 35.
Editing and deleting MultiSite entries
Adding and removing members
GRAPHICS GROUP
Within My Contacts, select the MultiSite entry to be edited and use the Arrow keys to move to the left and then down to the Edit icon, as shown here.
Press the OK ke y.
GRAPHICS GROUP
Move to the member of the group to be edited using the vertical Arrow keys. Use Cancel to delete a member leaving the position empty and OK to change to another member.
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Chapter 4
In-call features
In this chapter…
Using camera control Using camera presets Running presentations Dual Video Stream Snapshots Controlling far end video sources Text chatting in video calls
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Using far end camera control
This is a feature that lets you pan, tilt and zoom the far end camera. If Far end presets are available, you may access these as well. This feature requires an electrically movable camera at the far end—i.e. communication between e.g. two TANDBERG 1700 MXP units will not provide far end camera control since the camera on this model is subject to manual movements only.
• This feature is not accessible in MultiSite video meetings, since the term far end will loose its meaning when there are more than two parties in a call.
Using near end camera control
Provided that your own video system has a camera that can be controlled from the remote control, you may, of course, just as well control your own camera during a c all.
To utilize near end camera control:
• Do as described in the Figs 1–5, but be sure to select
the Near End tab in Fig. 2 instead.
This feature is always accessible, irrespective of whether you are in point-to–point calls or in MultiSite calls.
Using camera control
Pan, tilt and zoom the far end camera (and your own)
1. While in a call, press the OK key to produce the
main menu and then navigate to the Camera Control icon…
2. Then press the OK key and navigate to the Far End
tab to control the far end camera and to the Near End tab to control your own camera…
3. Now, navigate down to the
Camera Control icon of the selected tab to prepare to control the camera (Far end is used in this example)…
4. Press the OK
key to enable the camera control. Four arrowheads will now appear indicating which Arrow key to use on the remote control to move the Far End camera to the left, right, up, and down.
Navigate to here and press the OK key to exit the Camera Control mode as such.
Use the Zoom keys on the remote control to zoom in and out.
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Using far end presets
The far end may use camera presets to easily vary bet ween predened camera angles in their own end. Thus they eliminate the need to move their camera about in a manual way.
Your video system may get access to these settings. If no presets have been stored and you try to access far end presets, nothing will happen.
This feature is not accessible in MultiSite video meetings, since the term far end will loose its meaning when there are more than two parties in a call.
Using near end presets
If your system supports camera presets, you may dene such presets in advance, see
Dening camera presets for more
on this. The advantage of using camera
presets lies primarily in the abilit y to have the camera jump directly to a predened angle and focus.
If you assign a preset to every person’s physical position, you may switch between these views as people talk in order to provide a close-up of the person talking.
Some meeting rooms include a whiteboard. Assigning a preset to
show the whiteboard will save time and eort ever y time the white board is used for a presentation.
To utilize your near end presets:
• Do as described in the Figs 1–5, but be sure to select the Near End tab in Fig. 2 instead.
This feature is always accessible, irrespective of whether you are in point-to–point calls or in MultiSite calls.
In a call, the numerical keypad of the remote control can be used to access the 9 rst presets directly. Just push the corresponding numerical key. This will not work if you are in a menu expecting alphanumeric entries.
Using camera presets
Move the far end camera (and your own) using presets
1. While in a call, press the OK key to produce
the main menu and then navigate to the Camera Control icon…
5. A total of 15 (numbered
0–14) presets are available. To access
Pr e s et s 7–14 navigate to More Camer a Presets
and press OK. To exit this mode select Back and press OK in the usual manner.
2. Then press the OK key and navigate to the
Far End tab to control the far end presets and to the Near End tab to control your own presets…
3. Now, navigate down to the Camera Presets
icon of the selected tab to prepare to control the presets (Far end is used in this example)…
4. Press OK to enter the Presets menu.
Navigate to the preset required and press OK again to utilize.
Navigate to here and press the OK key to exit the Camera preset mode.
More camera presets
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Running a presentation
If you need to specify the presentation source…
T
he presentation functionality in the
system enables you to show other available video sources in addition to your main camera.
This is per fect for meetings where you would like to show a PowerPoint presentation, for example. You can even use Arrow keys up and down on the remote control to activate Pa ge Up/ Down on the PC (this applies when using
VNC on ly).
You can also use the presentation feature outside a call to make a local presentation for the people in your own meeting room and when you are in a call use it to make a presentation for the far end as well.
The quickest way to show a presentation is to use the Presentation key o n the remote control. Pressing the Presentation key causes a predened video source to be shown, PC is the default.
Use dual video stream if possible
Video systems equipped with the optional
dual video stream provides the oppor tunity to show two dierent live video streams simultaneously, main video and one additional source. This is handy when showing a presentation. You will then let the others see the live presentation along with the live video of the presenter—simultaneously.
If in doubt, consult your system administrator to nd out if your system
has this capability. More on this can be found on the
following page.
Not all system have all choices
The larger video systems have all the presentation source choices available, while the smaller systems have a subset only.
The following systems have all sources:
TANDBERG MA ESTRO MXP TANDBERG TACTICAL MXP TANDBERG 3000 MXP TANDBERG 6000 MXP TANDBERG 8000 MXP
Running presentations
Sharing information
1. Connect your presentation source to
your video system…
2. Press the Presentation key on the
remote control to enter Presentation mode, then do your presentation.
Press the Presentation key and hold it for a second…
…or navigate to the Presentation icon in the main menu and then press the OK key…
Camera
PC
Document
Camera
DVD/
VCR
VNC
Auxiliary
Cancel
The green circle indicates the default setting.
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Utilizing dual video stream
V
ideo systems equipped with the
optional dual video stream provides the oppor tunity to show two dierent live video streams simultaneously, main video and one additional source. This is handy when showing a presentation. You will then let the others see the live presentation along with the live video of the presenter—simultaneously.
When you start a presentation, the second stream starts automatically if both local and remote system supports dual stream. If one of the systems does not suppor t dual stream, no second video stream will be established and your presentation will be shown as your main video instead.
In a MultiSite meeting, dual stream will be established if at least two systems support it. Those not supporting it will get no second stream—they will see the presentation, but nothing else.
No dual video stream?
The dual video stream ability is an optional feature, but available as retrot. Contact your system administrator or your TANDBERG representative for details.
Dual stream and bandwidth
When using dual stream, the quality automatically downspeeds to the optimal bandwidth. This means that you need higher quality to allocate enough
bandwidth for the two video streams. The second stream borrows bandwidth from the main video stream. When second stream is closed, the bandwidth is returned to the main video.
Note that when selecting the document camera or PC, the system will automatically
request oor when connected to an MCU conference as MultiSite host or when connected to an external MC U.
Your administrator may specify the amount of bandwidth allocated to presentations. If you frequently run video presentations, you may want to have a higher bandwidth than if you stick to static Powerpoint presentations.
This setting can be adjusted in the Control Panel by your system administrator. Note that this setting may be password protected.
Dual Video Stream
Sharing information using two video streams
1. Connect your presentation source
to your video system…
2. Press the Presentation key
on the remote control to enter Presentation mode.
3. The Presentation menu will now
be displayed. Navigate to the DuoVideo tab and then down to the source to be used for your second stream presentation.
4. You are free to choose whether
the second stream shall be your camera or your presentation, in other words you are free to choose which source shall play which role.
5. Here is an example showing
dual stream used in a MultiSite meeting with three participants and a presentation.
This icon appears to show that dual video stream is active.
6. End the dual video presentation
by pressing the Presentation key again.
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Taking a snapshot using the menu…
Displaying a snapshot…
T
he system can take a snapshot of
your live video. Snapshot is handy when you are in a call with a system that does not support dual video stream. Use the snapshot feature to show a snapshot of your presentation and continue the meeting with main camera.
Your video system can send snapshots in a point-to–point video meeting only, sending snapshots in MultiSite meetings is not supported.
The following should be observed:
• When displaying a snapshot, it will al­ways be the latest snapshot taken that is displayed, regardless of which end (near or far) took it.
• Any snapshot taken is deleted once the call is terminated.
• The snapshot feature uses H.261 Annex D. Consequently it will fail to work when using H.264 video compression.
Taking a snapshot using the remote control
In a point-to-point call press the Snapshot key (the * key).
If the Number Key Settings menu has been set to To uc h Tone s, pressing the Snapshot key will not be interpreted as snapshot, but as a touch tone.
The Number Key Settings must have been set to something else to make the key work as a Snapshot key. This is done in the Control Panel of your
system. Your system administrator may have password protected this area.
Likewise, this will not work when you are in an input eld requiring numerical or text entries. The
*
will then be
interpreted as just *.
Snapshots
When you are in a call with a system that does not support dual video stream
In a call, press the OK key to produce the main menu and navigate to the Presentation icon…
… then press the OK key to display the Presentation menu. Navigate to the
Snapshot tab and then down to the Take New Snapshot icon. Press the OK key to
take a snapshot and send it to the far end.
In a call press the OK key to produce the menu line, if needed, and navigate to the Presentation icon…
… then do as above, but select Display Snapshot instead. Press the OK key to display the snapshot.
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Far end video source options…
What is VNC used for?
Imagine you want to present contents residing on a PC located elsewhere. You may then use an application known as PC Sof tPresenter to display PC images on your system without using a VGA cable (PC Presenter). The system and your PC must be connected to the same LAN. In addition, VNC (Virtual Network Computing) server software must be installed on your PC.
I
n point-to–point video calls your
system may be connected to a far end system with several inputs for various video sources. You may actually get access to these by means of the far end video controls.
Your system can access the inputs only. The far end may have connected other sources to the inputs than the input names normally should suggest.
When the far end system is a TANDBERG system both parties will be notied when one party tries to access one of the video sources of the other party. This may, or may not, take place with systems from other vendors as well.
A text will be displayed for some seconds at the top of both par ties’ screen indicating the input source accessed. Example: PC.
If you display the other par ty in full screen, this will be the only indication you get when the other party is accessing any of your video sources.
If you set the screen to display both parties you will see what the other party sees, since both incoming and outgoing video are displayed on your screen.
This feature is not accessible in MultiSite video meetings, since the term far end will loose its meaning when there are more than two parties in a call.
Accessing far end video sources
Being in a call, press the OK key to produce the main menu. Then do as follows:
1. Navigate to the Presentation icon
and press the OK key.
2. Navigate to the Far End Video tab
and then navigate down to the icon corresponding to the source whose contents you would like to have displayed on your screen.
Not all system have all choices
The larger video systems have all the presentation source choices available, while the smaller systems have a subset only.
Controlling far end video sources
Getting access by means of the far end video controls
Far end
main
camera
Auxiliary
input
Document
camera
DVD/VCR
PC Back/
Cancel
VNC
The options shown are valid for a large TANDBERG video system only, smaller systems have
less options—see text to the left for details.
Likewise systems of other brands may have dierent options available.
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Chatting with the other party…
Y
ou may use your video system to send and receive text messages
using the chatting function available. All you need to do is to select the Te x t
Chat function and use the keypad as you would when sending text messages (SMS) using your mobile phone.
Observe the following:
• Once you enter Text Chat mode, the dialog box expects alphanumerical entries via the remote control.
• This will not work unless the far side
a) supports text chat, and b) has activated that feature.
• Text chatting applies to point-to–point video meetings only.
Using the number keys in text elds
Whenever text entries are expected by the system, a small abc or ABC appears in the right lower corner of the entry eld. For entry elds expecting numbers, 12 3 will appear instead. In text mode, entries from the number keys are automatically interpreted as text entries in the same way as on a mobile phone.
Guidelines:
• Press the key that corresponds to
the required letter as many times as needed to produce that letter.
• Switch between lower case (abc)
and upper case (ABC) letters with the # a/A key.
• Switch between text mode (abc) and
number mode (123) by keeping the # a/A key depressed for more than a second.
• To insert space, press the 0 _ k ey.
• To insert the @ sign, press the 1-key
twice, while the keypad is in text mode.
• To insert the . sign, press the
*
.-key
once, while the keypad is in number mode.
• To write digits and numbers in a
text input eld, repeatedly press the corresponding key until the digit appears.
Text chatting in video calls
Use your video system to send and receive text messages while in a call
1. In a call press the OK key to display
the menu and navigate to Services.
2. Navigate to the Text Chat icon.
3. Press the OK key and start your
text chatting by pressing the keys on the remote control.
4. Press the OK key to end the chat
and return to the Ser vices menu.
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Chapter 5
Video conferencing
In this chapter…
About video conferencing Request and release oor Layout Terminal names
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A
video call involving more than two participants is called a video
conference or a MultiSite call. A multitude of TANDBERGs video
endpoints are capable of initiating video conferences. To be able to do this the endpoints must have a built-in MCU (Multipoint Control Unit). This is an optional feature that may, or may not, be installed in your video endpoint.
Some video endpoints are without this optional built-in feature. They can, however, participate in video meeting initiated by others.
Observe that the infrastructure of your video net work may contain external MCUs. These are devices dedicated to handle several simultaneous video conferences, each with many participants.
Consult your system administrator for information on how to utilize exter nal MCUs, if applicable.
Who becomes the host?
The host of a video conference is the endpoint to which all the others are connected. In other words, the one that initiated the conference.
If two systems both supporting MultiSite have established their own video conference independent of the other and one of these two call the other, cascading will take place. This means that you may have more
participants in total than a single system supports. In this case, the host will be the one calling the other.
The host has the right to terminate the connection to any of the participants. The participants cannot control any of the others, but may disconnect themselves from the meeting at all times.
Request, release, and assign oor
When you request the oor, your video will be broadcasted in full screen to all other participants in the conference. Request oor is useful when you want to speak or display something in front of all the other participants.
Similarly, you may
release the oor when you are done and make the oor available to other par ticipants in the conference. An indicator appears when you have the oor and disappears once you release it.
If your system is the one who initiated the meeting, you will be the host of the meeting and you will then be able to
assign the oor to others.
Split screen & voice switching
In order to be able to see all the participants all the time, the screen may be set in Split Screen mode, dividing the screen into several
images. When set up for
voice
switching the system will give priorit y
to the participant speaking loudest.
Layout
When you are the host of a video conference, you have control of the
main conference image layout. The layout chosen by you is transmitted to the other par ticipants as a single image and its layout cannot be changed by them. However, they may congure their own screen using the Layout button on the remote control. Their choices are the image you send out in full screen, or in a side-by–side layout—your image and their selfview.
About video conferencing
Understanding the video system basics
If you are the one who initiated the video conference, you are considered as the host by the system.
In MultiSite calls (i.e. video conferences with more than two participants) the term far end will loose its meaning since it will not be unambiguous whom we refer to.
This means that some features normally available during point-to–point calls—like far end camera control—won’t be available during MultiSite calls.
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Requesting and releasing oor…
Assigning oor…
When you request oor, your video will be broadcasted as the large picture to all other par ties in the conference. Request oor is useful when you want to speak or display something in front of all participants.
Select Release Floor and press the OK key when you are done to make the oor available for other par ties in the conference.
An indicator appears in the upper right corner when you have the oor and it disappears when you release oor.
Assigning oor
If your system is the one connected to all the other systems, you will be the host of the meeting and you will be able to assign the oor to others.
Automated jumping to full screen
You may have your system administrator set up the system to switch to full screen each time someone requests the oor.
This is done in the Control Panel—see
Floor to Full Screen in Settings > Video. More information on this can be
found in the Administrator Guide which can be downloaded from http://www.
tandberg.com/docs.
Observe that you may not have access to these settings, as they may have been password protected by your system administrator.
Request and release oor
Giving the screen to the party speaking
1. In the main menu, navigate to
Services and press the OK key…
2. Navigate to the Request Floor icon and
press OK to request oor. Once you have the oor, the icon changes to Release Floor. Press OK to release oor again.
1. Navigate to the Services
submenu in the same way as when requesting oor (above) and then navigate to Assign Floor and press OK.
2. Select whom to assign oor to and press
OK.
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Setting the display layout
W
hen you are the host of a video
conference, you have control of the main conference image layout. The layout chosen by you is transmitted to the other par ticipants as a single image and its layout cannot be changed by them. However, they may congure their own screen using the Layout button on the remote control. Their choices are the image you send out in full screen, or in a side-by–side layout— your image and their own self view.
The layout options available
There are altogether four layout options available:
• Auto Split will give you the best
screen layout given the number of participants:
• 4-sp lit divides the screen into four
images of equal size:
• 5 +1 provides 1 large and 5 smaller
images:
• Voice switched will cause the
participant speaking loudest to get the oor in full screen:
Layout
Determine the conference video layout
1. In the main menu, select
the Services icon and press the OK ke y…
3. Select your preferred
Layout option and press the OK key.
2. In the submenu, navigate
to the Layout icon and press the OK ke y…
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Displaying terminal names…
Y
ou may want to see a list of all the
participants in a video conference. For this purpose there is a list of the terminal names available.
Terminal names
See who participates in the meeting
1. In the main menu, select the Services
icon and press the OK key…
2. In the submenu, navigate to the
Terminal Names icon and press the OK key…
3. The list of terminal names will now be
shown.
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MXP Series Video Endpoints
User Guide
D1479201 MXP Serie s User Guid e, May 2011.
© 2010-2011 Cisco Sy stems, Inc. A ll right s reserv ed.
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