This User Guide introduces you to Sprint® service and all
the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Phone
⽧ Section 3: Sprint Service
⽧ Section 4: Safety and Warranty Information
User
Guide
Note
WARNING
Because of updates in phone software, this
printed guide may not be the most current
version for your phone. Visit
and log on to
recent version of the user guide.
Please refer to the Important Safety
Information
about information that will help you safely use
your phone. Failure to read and follow the
Important Safety Information in this phone
guide may result in serious bodily injury,
death, or property damage.
My Sprint to access the most
section on page 128 to learn
www.sprint.com
The following table outlines your phone’s main menu
structure. For more information about using your
phone’s menus, see “Navigating Through the Menus”
on page 16.
Missed Alerts
History
Maps
1: Navigation
2: Family Locator
Web
Messages
1: V oic ema il
1: Call Voicemail2: Details
3: Reset Indicator
i
2: Send Message
3: Text Messages
4: Picture Mail
5: Email
6: IM
7: C ha t & Da ti ng
8: Voice SMS
9: Settings
Contacts
ii
1: Text Message 2: Picture Mail
3: Email 4: IM
5: Voice SMS
1: Voice Services2: TT Y
3: Font Size4: Vibrate Type
5: Hearing Aid
2: Airplane Mode
3: Alerts
1: Beep Each Minute 2: Out of Service
3: Connect
4: Call Setup
1: Abbrev. Dial2: Call Answer
3: Auto-Answer
5: Data
1: Data On/Data Off 2: Net Guard
3: Update Data Profile
6: Headset Mode
1: Normal2: Headset Only
7: Language
1: English2: Español
8: Location
9: Roaming
1: Set Mode2: Call Guard
3: Data Roam Guard
0: Navigation Keys
1: Left Navigation2: Right Navigation
(Calendar) (Web)
3: Up Navigation4: Down Navigation
(Text Message) (My Stuff)
In Use Menu
Press OPTIONS (right softkey) to display the following
options:
1: Save/Contact Details 2: Main Menu
3: 3-Way Call4: Contacts
5: Voice Memo6: Phone Info
v
Section 1
Getting Started
1A. Setting Up Service
⽧ Setting Up Your Phone (page 2)
⽧ Activating Your Phone (page 3)
⽧ Setting Up Your Voicemail (page 4)
⽧ Sprint Account Passwords (page 4)
⽧ Getting Help (page 5)
Setting Up Your Phone
1. Install the battery.
䡲 Insert the battery into the opening on the back of
the phone, making sure the connectors align
(), and gently press it down ().
䡲 Position the battery cover and slide it upward until
it snaps into place ().
21A. Setting Up Service
2. Press to turn the phone on.
䡲 If your phone is activated, it will turn on, search for
Sprint service, and enter standby mode.
䡲 If your phone is not yet activated, see “Activating
Your Phone” on page 3 for more information.
3. Make your first call.
䡲 Use your keypad to enter a phone number.
䡲 Press .
Your phone’s battery should have enough charge for
Note
your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible. See “Charging the
Battery” on page 15 for details.
Activating Your Phone
䢇 If you purchased your phone at a Sprint Store, it is probably
activated and ready to use.
䢇 If you received your phone in the mail and it i s for a new Sprint
account or a new line of service, it is designed to activate
automatically. To confirm your activation, make a
phone call.
䢇 If you received your phone in the mail and you are activating a
new phone for an existing number on your account, you will
need to go online to activate the number on your
new phone.
䡲 From your computer’s Web browser, go to
www.sprint.com/activate and complete the onscreen
instructions to activate your phone.
When you have finished, make a phone call to
confirm your activation. If your phone is still not
activated or you do not have access to the Internet,
contact Sprint Customer Service at
assistance.
1-8 88-211-4727 for
Do not press END while the phone is being activated.
Tip
Pressing
END cancels the activation process.
If you are having difficulty with activation, contact
Note
Sprint Customer Service by dialing
from any other phone.
1A. Setting Up Service3
1-8 88-211-4727
Setting Up Service
Setting Up Your Voicemail
Sprint Account Passwords
Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your phone is activated.
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
Voicemail Passcode
Note
Sprint strongly recommends that you create a
passcode when setting up your voicemail to protect
against unauthorized access. Without a passcode,
anyone who has access to your handset is able to
access your voicemail messages.
For more information about using your voicemail, see
“Voicemail” on page 98.
41A. Setting Up Service
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account
user name and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can
get a sub-account password at
www.sprint.com.
Voicemail Password
You will create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Voicemail” for more information on your voicemail
password.
Data Services Password
With your Sprint phone, you may elect to set up an
optional data services password to control data (Web)
access and authorize Premium Service purchases.
For more information, or to change your passwords,
sign on to
Service at
www.sprint.com or call Sprint Customer
1-888-211-4727.
Getting Help
From Your Sprint Phone
䢇 Press to check minute usage and
account balance.
䢇 Press to make a payment.
䢇 Press to access a summary of your
Sprint service plan or get answers to other questions.
From Any Other Phone
䢇 Sprint Customer Service: 1-888-211-4727.
䢇 Business Customer Service: 1-800-927-2199.
Setting Up Service
Managing Your Account
Online: www.sprint.com
䢇 Access your account information.
䢇 Check your minutes used (depending on your Sprint
service plan).
䢇 View and pay your bill.
䢇 Enroll in Sprint online billing and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest Sprint phones.
䢇 View available Sprint service plans and options.
䢇 Learn more about data services and other products
like Sprint Picture Mail, games, ringers, screen
savers, and more.
Sprint 411
Sprint 411 gives you access to a variety of services and
information through your phone, including residential,
business, and government listings; movie listings or
showtimes; driving directions, restaurant reservations,
and major local event information. You can get up to
three pieces of information per call, and the operator
can automatically connect your call at no additional
charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
䊳 Press .
1A. Setting Up Service5
Sprint Operator Services
Sprint Operator Services provides assistance when
placing collect calls or when placing calls billed to a
local telephone calling card or third party.
䊳 Press .
For more information or to see the latest in products
and services, visit us online at
61A. Setting Up Service
www.sprint.com.
Section 2
Your Phone
2A. Phone Basics
MENU
OK
147
2
5
803
6
9
GHI
J
TUV
ABC
MNO
Z
DEF
PQRS
Q
1. Earpiece
2. Main Screen
14. LED Indicator
13. Softkeys
15. Outer Screen
12. Headset Jack
3. MENU/OK Key
11. Navigation Key
4. Camera Key
10. BACK Key
5. TALK Key
9. SPEAKER Key
8. END/POWER Key
7. Keypad
6. Microphone
19. Micro-USB Connector
16. Speaker
20. Volume Button
17. Camera Lens
21. Side Camera Button
18. Battery
Release Latch
22. Internal Antenna
⽧ Your Phone (page 8)
⽧ Viewing the Display Screen (page 11)
⽧ Turning Your Phone On and Off (page 13)
⽧ Battery and Charger (page 14)
⽧ Navigating Through the Menus (page 16)
⽧ Displaying Your Phone Number (page 16)
⽧ Setting the Keyguard (page 17)
⽧ Making and Answering Calls (page 18)
⽧ Entering Text (page 26)
⽧ Simple Data Exchange (page 30)
Tip
82A. Phone Basics
Phone Software Upgrades – Updates to your
phone’s software may become available from time to
time. Sprint will automatically upload critical updates
to your phone. You can also use the menu to check
for and download updates. Press
Tools > Update Phone > Software Version
for and download available updates.
MENU/OK >
to search
Your Phone
KL
WXY
Key Functions
1. Earpiece lets you hear the caller and automated
prompts.
2. Main Screen displays all the information needed to
operate your phone, such as the call status, the
Contacts list, the date and time, and the signal and
battery strength.
3. MENU/OK Key lets you access the phone’s menus
and select the highlighted choice when navigating
through a menu.
4. Camera Key lets you access the Photos menu. Press
and hold to activate the camera mode and take
pictures.
5. TA LK K ey allows you to place or receive calls,
answer Call Waiting, use 3-Way Calling, or activate
Automatic Speech Recognition (ASR).
6. Microphone allows other callers to hear you clearly
when you are speaking to them.
7. Keypad lets you enter numbers, letters and
characters and navigate within menus. You can
use the numeric keypad for speed dialing (see
“Speed Dialing” on page 25).
8. END/POWER Key lets you turn the phone on or off,
end a call, or cancel your input and return to idle
mode (standby mode or service search mode).
9. SPEAKER Key lets you place or receive voice calls,
hear SMS Voice messages, and activate ASR in
speakerphone mode, or turn the speakerphone
mode on or off during a call.
10. BACK Key deletes characters from the display in text
input mode. When in a menu, pressing it returns
you to the previous menu. This key also allows you
to return to the previous screen in a data session.
11. Navigation Key scrolls through the phone’s menu
options and acts as a shortcut key from standby
mode. These keys can be reassigned to create
customized shortcuts. See “Navigation Key
Shortcuts” on page 43.
12. Headset Jack allows you to plug in an optional
headset for convenient, hands-free conversations.
CAUTI ON! Inserting an accessory into the incorrect
jack may damage the phone.
13. Softkeys let you select softkey actions or menu
items corresponding to the bottom left and right
lines on the main screen.
2A. Phone Basics9
Phone Basics
14.
LED Indicator shows the status of your phone and
charging at a glance.
15. Outer Screen lets you monitor the phone’s status
and see who is calling without opening the phone.
16. Speaker lets you hear the different ringers and
sounds. You can mute the ringer when receiving
incoming calls by pressing or the side camera
button. The speaker also lets you place or receive
voice calls, hear SMS Voice messages, and
activate ASR in speakerphone mode.
17. Camera Lens, as part of the built-in camera, lets you
take pictures.
18. Battery Release Latch lets you open the battery cover
to replace the battery.
19. Micro-USB Connector allows you to connect a
compatible charging cable or USB data cable (not
included).
incorrect jack may damage the phone.
CAUT ION! Inserting an accessory into the
20. Volume Button allows you to adjust the ringer
volume whenever your phone is turned on or
adjust the voice volume during a call.
102A. Phone Basics
21. Side Camera Button lets you open the Photos menu
when the phone is open. This key also allows you
to mute the ringer when receiving incoming calls.
22. Internal Antenna facilitates reception and
transmission. To maximize performance, do not
obstruct the internal antenna while
communicating. (See page 18.)
Viewing the Display Screen
The status bar at the top of your phone’s display screen
provides information about your phone’s status and
options. These tables identify the major symbols you’ll
see on the status bar or other positions of your phone’s
display screen.
To view a list of your phone’s icons and descriptions,
Tip
press
MENU/OK > Settings > Phone Info >
Icon Glossary
Signal Strength – Your phone’s current signal
strength. (More bars = stronger signal.)
No Service – Your phone cannot find a usable
signal.
Roaming – Your phone is “roaming” off the
Nationwide Sprint Network.
Data Service – Sprint 1xRTT data service is
available. When active, the icon is animated.
Data Service Dormant – Data service is currently
dormant.
Data Service Unavailable – Data service is
currently unavailable.
.
Service Icons
Status Icons
Battery – Your phone’s current battery charge
level. (The icon to the left shows the battery is
fully charged.) The icon is animated while the
battery is charging.
Location On – Your phone’s location feature is on
and available for location-based services such
as GPS Navigation.
Location Off – Your phone’s location feature is off.
Your location is available only for 911.
Silence All – Your phone’s sound is turned off.
Vibrate All – Your phone’s sound is turned off but
vibrate is turned on.
Ringer Off – Your phone’s ringer is turned off.
1 Beep – A beep sounds when you receive an
incoming call, a message, etc.
1 Beep and Vibrate – 1 Beep and vibrate are set.
Ringer and Vibrate – The volume level is set to
between 1 and 8 and vibrate is turned on.
Speaker Mode – Your phone is in speaker mode.
2A. Phone Basics11
Phone Basics
Messaging Icons
Email – You have one or more new email
messages waiting.
Multiple Messages – You have two or more
different types of new messages waiting.
Picture Messages – You have one or more new
picture messages waiting.
SMS Voice Messages – You have one or more
new SMS voice messages waiting.
Text Messages – You have one or more new text
messages waiting.
Voice mail – You have one or more new voicemail
messages waiting.
Urgent Messages – You have one or more new
urgent messages waiting.
122A. Phone Basics
Bluetooth Icons
Visible – Your phone is discoverable by (visible
to) other Bluetooth devices.
Connected – Your phone is connected to a
Bluetooth device.
Enable – Your phone’s Bluetooth feature is
enabled.
* The above icons will blink while your phone is communicating with a
Bluetooth device.
Voice Call Icons
Missed Call – You have one or more missed
voice calls.
Bluetooth Device – A call is in progress using a
Bluetooth device.
Headset – A call is in progress using an optional
wired headset.
Car Kit – A call is in progress using an optional
car kit device.
Others
TTY – Your phone is connected to a TTY device.
Alarm – An alarm or countdown is set.
Notification – You have events, alarms, or
countdown notifications, or your Contacts list
has been backed up to Sprint’s website using
Wireless Backup.
HAC Enabled – Your phone’s HAC setting is
enabled.
Turning Your Phone On and Off
Turning Your Phone On
䊳 Press and hold .
Once your phone is on and finds a signal, it
automatically enters standby mode – the phone’s idle
state. At this point, you are ready to begin making and
receiving calls.
If your phone is unable to find a signal after 15 minutes
of searching, a Power Save feature is automatically
activated. When a signal is found, your phone
automatically returns to standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also
initiate a search for Sprint service by pressing any key
except numbered keys.
The Power Save feature conserves your battery
Tip
power when you are in an area where there is no
signal.
2A. Phone Basics13
Phone Basics
Turning Your Phone Off
䊳 Press and hold for two seconds until you see
the powering-down animation on the display
screen.
Your screen remains blank while your phone is off
unless the battery is charging.
Battery and Charger
WARNING
Sprint-approved or Kyocera-approved batteries and
accessories can be found at Sprint Stores or through
Kyocera; or call 1-866-866-7509 to order. They’re also
available at
142A. Phone Basics
Use only Sprint-approved or Kyoceraapproved batteries and chargers with your
phone. The failure to use a Sprint-approved or
Kyocera-approved battery and charger may
increase the risk that your phone will overheat,
catch fire, or explode, resulting in serious
bodily injury, death, or property damage.
www.sprint.com.
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is
fully drained. The battery provides up to 5.8 hours of
continuous digital talk time.
For a quick check of your battery level, glance at the
battery charge indicator located in the upper right
corner of your phone’s display screen. When there are
approximately five minutes of talk time left, the battery
icon () turns red and the phone sounds a warning
tone.
After an additional five minutes or so, the phone
sounds a warning tone three times and then turns off.
Long backlight settings, searching for service, vibrate
Note
mode, browser use, and other variables may reduce
the battery’s talk and standby times.
Watch your phone’s battery level indicator and
Tip
charge the battery before it runs out of power.
Installing the Battery
See “Setting Up Your Phone” on page 2.
Removing the Battery
1. Make sure the power is off so that you don’t lose
any stored numbers or messages.
2. To open, place fingernail inside the slot, apply
slight pressure ( ), and slide cover down ( ).
3. Lift the battery up and remove it from the phone
().
WARNING
Do not handle a damaged or leaking Li-Ion
battery as you can be burned.
Charging the Battery
Keeping track of your battery’s charge is important. If
your battery level becomes too low, your phone
automatically turns off, and you will lose any
information you were just working on.
Always use a Sprint-approved or Kyocera-approved
desktop charger, travel charger, or vehicle power
adapter to charge your battery.
1. Plug the phone charger into an electrical outlet.
2. Plug the other end of the phone charger into the
micro-USB connector located on the upper left
side of your phone.
With the Sprint-approved Li-Ion battery, you can
recharge the battery before it becomes completely run
down.
2A. Phone Basics15
Phone Basics
Navigating Through the Menus
The navigation key on your phone lets you scroll
through menus quickly and easily. Many menus feature
a scroll bar on the right to help you keep track of your
position in the menu.
To navigate through a menu, press the navigation key
up or down.
For a diagram of your phone’s menu, please see “Your
Phone’s Menu” on page i.
Selecting Menu Items
As you navigate through the menu, menu options are
highlighted. Select any option by highlighting it and
pressing . If the option is numbered, you can select
it by pressing the corresponding number on the
phone’s keypad.
162A. Phone Basics
For example, to open the alarm setting screen:
1. Press to access the main menu.
2. Select To ols by highlighting it and pressing .
3. Select Alarm by highlighting it and pressing .
For the purposes of this guide, the above steps
condense into:
䊳 Press > Tools > Alarm.
Backing Up Within a Menu
䊳 Press to go to the previous menu.
䊳 Press to return to standby mode.
Displaying Your Phone Number
䊳 Press > Settings > Phone Info > Phone#/User ID.
Your phone number and other information about your
phone and account will be displayed.
Setting the Keyguard
To avoid accidentally pressing a side button, this
feature enables you to lock side buttons while the
phone is closed.
1. Press > Settings > Keyguard.
2. Select On or Off.
You can deactivate this feature temporarily by
Tip
opening the phone, or by pressing and holding the
side camera button while the phone is closed.
Side buttons will be temporarily unlocked, for example,
when:
䡲 Receiving a call.
䡲 Talking on a call.
䡲 Receiving voicemail, messages, or calendar or
alarm notifications.
䡲 JAVA or Camera is activated.
䡲 Making an emergency call or in emergency
mode.
If you select Icon Only under Messages>
Note
Settings > Notification
side buttons. (See “Setting Message Notification” on
page 38.)
, notifications will not unlock
2A. Phone Basics17
Phone Basics
Making and Answering Calls
Holding Your Phone
To maximize performance, do not obstruct the internal
antenna area.
IncorrectCorrect
Internal Antenna
Making Calls
1. Make sure your phone is on.
2. Enter a phone number from standby mode. If you
make a mistake while dialing, press to erase
the numbers.
182A. Phone Basics
3. Press . (To make a call when you are roaming
and Call Guard is enabled, see “Call Guard” on
page 109.)
4. Press when you are finished.
If Parental Controls is on and Voice Calls are
Note
restricted, you can only place calls to or receive calls
from a limited set of phone numbers. (See page 46.)
To redial your last outgoing call, press TAL K, highlight
Tip
the call, and then press
When making calls off the Nationwide Sprint
Network, always dial using 11 digits (1 + area code +
phone number).
You can also place calls from your phone by speed
dialing (page 25), by using Automatic Speech
Recognition (page 72), and by using your History
listings (page 52).
TAL K again.
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