Sony QR10 Service Manual

Sony notebook user guide

PCG-QR10

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Sony Notebook User Guide

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Notice

This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any machinereadable form without prior written approval.

Sony Corporation provides no warranty with regard to this manual, the software, or other information contained herein and hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this manual, the software or such other information. In no event shall Sony Corporation be liable for any incidental, consequential, or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the software, or other information contained herein or the use thereof.

Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.

Sony, DVgate, i.LINK are trademarks of Sony Corporation. i.LINK™ is the name for the IEEE 1394-1995 standards and their revisions.

Microsoft, Windows and the Windows logo, Windows Media and Outlook are trademarks or registered trademarks of U.S. Microsoft Corporation in the U.S. and other countries.

Adobe

, Adobe® Acrobat® Reader, Adobe® Premiere® are trademarks of Adobe Systems Incorporated.

QuickTime and the QuickTime logo are trademarks used under license. QuickTime is registered in the U.S. and other countries.

RealPlayer is a trademark or registered trademark of RealNetworks, inc. in the U.S. and other countries.

PowerPanel is a trademark of U.S. Phoenix Technologies Corporation.

VirusScan is a trademark of Network Associates Corporation.

All other names of systems, products and services are trademarks of their respective owners. In the manual, the ™ or specified.

Specifications are subject to change without notice.

and the i.LINK logo, JogDialTM , PictureGear, Memory Stick and the Memory Stick logo, VAIO and the VAIO logo

marks are not

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Sony Notebook User Guide

As an ENERGY STAR Partner, Sony has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

The International E computers and their office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, displays, printers, facsimiles and copiers. Their standards and logos are uniform among participating nations.

NERGY STAR is a U.S. registered mark.

NERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of

Safety information

Owner's record

The model number and serial number are located on the bottom of your Sony notebook. Record the serial number in the space provided here. Refer to the model and serial number when you call VAIO-Link.

Serial number: ________________________

Model number:

PCG-721C

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Sony Notebook User Guide

Warnings

General

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Opening the unit, for whatever reason, could lead to damages that are not covered by the guarantee.

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To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only.

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To prevent fire or shock hazard, do not expose your VAIO notebook to rain or moisture.

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Avoid using the modem during a storm.

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Do not use the modem or a telephone to report a gas leak in the vicinity of the leak.

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To change the backup battery, please contact your nearest SONY Service Center.

Audio/video

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Audio and picture distortion may occur if this equipment is positioned in close proximity to any equipment emitting electromagnetic radiation.

Connectivity

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Never install modem or telephone wiring during a storm.

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Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

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Use caution when installing or modifying telephone lines.

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Use your notebook only with the supplied AC adapter. To disconnect your notebook completely from mains voltage, unplug the AC adapter.

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Please make sure that the socket outlet is easily accessible.

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Never touch uninsulated telephone wire or terminals unless the telephone line has been disconnected at the network interface.

CD-ROM

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The use of the optical instruments supplied with your notebook will cause eye hazard. As the laser beam used in this product is harmful to eyes, do not attempt any disassembling process. For servicing, refer to qualified personnel only.

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Sony Notebook User Guide

Regulatory information

This product conforms to the following European Directives:

73/23/EEC (Low Voltage Directive)

89/336/EEC, 92/31/EEC (EMC Directives)

93/68/EEC (CE Marking Directive)

1999/5/EC (radio equipment and telecommunications terminal equipment Directive)

This product complies with EN 55022 Class B and EN 50082-1 for use in following areas: residential, commercial and light-industrial.

This product has been tested and found compliant with the limits set out in the EMC Directive for using connection cables shorter than 3 metres (9.8 feet).

The CD-ROM is classified as a CLASS 1 LASER PRODUCT and complies with the Laser Product Safety Standard EN 60825-1. Repair and maintenance only by authorized Sony technicians. Improper repairs and use can create safety hazards.

CLASS 1

LASER PRODUCT

TO EN 60825-1

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Sony Notebook User Guide

Disposing of lithium ion batteries

Do not handle damaged or leaking lithium ion batteries. Dispose of promptly and properly at end-of-life.

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.

The battery pack used in this device may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat above 100°C (212°F) or incinerate.

Keep away from children.

Your notebook is equipped with an internal backup memory battery. For changing this battery, please contact VAIO-Link:

http://www.vaio-link.com

In some areas the disposal of lithium ion batteries in household or business waste may be prohibited.

Use the public collection system.

Welcome

Sony Notebook User Guide

Welcome

Congratulations on purchasing a Sony VAIO notebook. Sony has combined leading-edge technology in audio, video, computing and communications to provide you with state-of-the-art personal computing.

Here are just some of the features your VAIO notebook has to offer.

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Exceptional performance - Your PC includes a fast processor, a fast CD-ROM and an internal modem.

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Portability - The rechargeable battery pack provides hours of use without AC power.

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Sony audio and video quality - A high-resolution LCD screen enables you to take advantage of today’s advanced multimedia applications, games, and entertainment software.

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Multimedia features – Enjoy the speakers to listen to audio and video CDs.

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Interconnectivity – Your computer has Ethernet, Memory StickTM and i.LINKTM functionalities. Memory Stick is Sony’s new universal storage medium. i.LINK data.

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Windows® - Your system includes the latest operating system from Microsoft.

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Communications - Access popular online services, send and receive e-mails, browse the Internet...

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Excellent customer support - If you are experiencing any problems with your computer, please check the VAIO-Link web site for a possible solution:

http://www.vaio-link.com

Before contacting VAIO-Link, you may try to solve the problem by reading the User Guide or the manuals and help files for the peripherals or software.

is a bidirectional digital interface for exchanging

Welcome

Sony Notebook User Guide

Documentation pack

Your Documentation Pack contains paper and online user guides on a Documentation CD-ROM.

Printed documentation

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A Getting Started brochure, where you find a brief description of the items in your box and some specifications of your notebook;

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A Customer Guide, where you find all the basic information to start using your notebook;

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A Modem Regulations Flyer applying to the modem;

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A Regulatory and Safety Information poster;

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Yo ur Sony Guarantee conditions.

Online documentation

1 The Sony Notebook User Guide:

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Using Your Sony Notebook shows you how to use the standard components of your system.

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Connecting Peripheral Devices explains how you can add functionality by connecting various peripherals.

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Getting Help explains the support options available to you, and offers basic troubleshooting tips.

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Precautions provides facts and advice about using your notebook.

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Specifications provides details on your computer, drivers and accessories.

2 Refer to your Software Guide for information on the bundled software and the Sony applications.

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About the Software is a short description of the features of the software pre-installed on your system.

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Customizing your notebook explains how to set your system and power management.

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Using the Product Recovery CD-ROMs explains how to perform a system and application recovery.

Welcome

Sony Notebook User Guide

3 Consult the Online Help files of the software you are using for detailed information on features and

troubleshooting.

4 Refer to the Microsoft Quick Start manual for more information on Windows.

Your notebook and its accessories

Following items should be in the box:

1 main unit 5 phone plug (country specific)

2 product recovery CD-ROMs 6 phone cable

3 documentation pack 7 power cord

4 AC adapter 8 rechargeable battery pack

Welcome

Sony Notebook User Guide

Ergonomic considerations

You will be using your notebook as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations to both stationary and portable environments:

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Position of your computer – Place the computer directly in front of you (1). Keep your forearms horizontal (2), with your wrists in a neutral, comfortable position (3) while using the keyboard, touchpad, or external mouse. Let your upper arms hang naturally at your sides. Have breaks during sessions with your computer. Excessive use of the computer may strain muscles or tendons.

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Furniture and posture – Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning far backwards.

Welcome

Sony Notebook User Guide

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Viewing angle of the computer’s display – Use the display’s tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness setting of the display as well.

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Lighting – Choose a location where windows and lights do not create glare and reflection on the display. Use indirect lighting to avoid bright spots on the display. You can also purchase accessories for your display that help reduce glare. Proper lighting adds to your comfort and work effectiveness.

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Placement of an external display – When using an external display, set the display at a comfortable viewing distance. Make sure the display screen is at eye level or slightly lower when you are sitting in front of the monitor.

Using your notebook

This section describes how to start using your computer and how to use your computer’s internal and external devices.

Locating controls and connectors

Right

Sony Notebook User Guide

1 PC Card slot (page 33) 4 USB connector (page 46)

2 battery bay (page 18) 5 headphone connector (page 44)

3 i.LINK™ connector (page 49) 6 microphone connector (page 45)

Using your notebook

Left

Sony Notebook User Guide

1 power button (page 21) 4 LCD lock lever (page 21)

2Jog Dial (page 30) 5 manual eject hole (page 32)

3 back button (page 30) 6 CD-ROM drive (page 32)

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There is a ventilation slot located near the CD-ROM drive.

Using your notebook

Front

Sony Notebook User Guide

1 LCD screen (page 28) 7 power indicator (page 27)

2 speakers (page 28) 8 battery indicator (page 27)

3 ID label 9 hard disk drive indicator (page 27)

4 keyboard (page 24) 10 Num Lock indicator (page 24)

5 touchpad (page 29) 11 Caps Lock indicator (page 24)

6 left and right buttons (page 29) 12 Scroll Lock indicator (page 24)

Using your notebook

Back

Sony Notebook User Guide

1 phone line jack (page 59)

2 reset switch

3 ethernet connector (page 51)

4 monitor connector (page 41)

5 USB connector (page 46)

6 DC In connector (page 17)

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AC adapter mains connector and power cord: hazardous voltage, according to EN 60950.

All other connectors for this notebook are SELV (Safety Extra Low Voltage), according to EN 60950.

Phone cables and connectors are TNV (Telecommunication Network Voltage), according to EN 60950.

Using your notebook

Bottom

Sony Notebook User Guide

1 battery pack release lever (page 18)

2 ventilation slot (page 70)

3handle (page 22)

Using your notebook

Connecting a power source

You can use either an AC adapter or a rechargeable battery pack as a power source.

Using the AC adapter

To use the AC adapter, proceed as follows:

1 Make sure the handle is folded into the back of your notebook.

Sony Notebook User Guide

2 Plug the cable attached to the AC adapter (1) into the DC In connector (2) on the computer. 3 Plug one end of the power cord (3) into the AC adapter. 4 Plug the other end of the power cord into an AC outlet.

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Use your notebook only with the supplied AC adapter.

To disconnect your notebook completely from mains voltage, unplug the AC adapter.

Make sure that the socket outlet is easily accessible.

Using your notebook

Using the battery pack

You can use a battery pack as a source of power. The battery pack supplied with your computer is not fully charged at the time of purchase.

Inserting the battery pack

To insert the battery pack, proceed as follows:

Sony Notebook User Guide

2 Insert the battery pack (2) with the text facing up into the battery bay. Make sure to leave the end of the

transparent strip outside the battery bay when inserting the battery. The strip enables you to remove the battery later on.

1 Open the cover of the battery bay (1).

3 Close the cover of the battery bay until it clicks.

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When the computer is directly connected to AC power and has a battery pack inserted in the battery bay, it uses power from the AC outlet.

Using your notebook

Charging the battery pack

To charge the battery pack, proceed as follows:

1 Connect the AC adapter to the computer. 2 Insert the battery pack.

Sony Notebook User Guide

battery indicator light status meaning

on The computer is using battery power.

single blink The battery is running out of power.

double blink The battery is charging.

off The computer is using AC power.

The computer automatically charges the battery (the battery indicator light flashes in a double blink pattern as the battery charges). When the battery is 85% full, the battery indicator light turns off. This process takes approximately one and a half hour. To charge the battery completely, continue charging for an additional hour.

Using your notebook

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Sony Notebook User Guide

Removing the battery pack

To remove the battery pack, proceed as follows:

1 Turn off the computer. 2 Open the cover of the battery bay. 3 Pull the transparent strip to remove the battery. 4 Close the cover of the battery bay.

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When the battery is running out of power, both the battery and power indicators blink.

Keep the battery pack in the computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer.

If the battery level falls to below 10%, you should either attach the AC adapter to recharge the battery or shut down your computer and insert a fully charged battery.

You can extend battery life by changing the power management modes in the PowerPanel utility.

The battery pack supplied with your computer is a lithium ion battery and can be recharged any time. Charging a partially discharged battery does not affect battery life.

The battery indicator light is on while you use the battery pack as a power source. When the battery life is nearly depleted, the battery indicator starts flashing.

For some software applications and some peripheral devices, your computer may not enter Hibernate mode when battery life is low. To avoid loss of data when using battery power, you should save your data frequently and manually activate a power management mode, such as Standby or Hibernate.

When the computer is directly connected to AC power and has a battery pack inserted in the battery bay, it uses power from the AC outlet.

You may lose data if you remove the battery pack while the computer is on and not connected to the AC adapter or if you remove the battery while the computer is in Standby mode.

Using your notebook

Starting your notebook

To start your computer, proceed as follows:

1 Make sure the handle is folded into the back of the notebook. 2 Slide the LCD lock lever (1) in the direction of the arrow, and lift the cover.

Sony Notebook User Guide

3 Press the power button (2) of the computer until the power indicator (3) light turns on.

Using your notebook

4 If necessary, press <Fn>+<F5> to adjust the brightness controls for the LCD display. To increase the

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! Keep magnetic objects away from your notebook. If they are close to your touchpad, your computer enters in LCD/Video Standby or Hibernate mode

Carrying your notebook

brightness, use the up or right arrow keys. To decrease, use the down or left arrow keys.

If you press the power button for more than four seconds, the computer will turn off.

assuming that the LCD display is closed.

Sony Notebook User Guide

If you are going to carry your notebook by the handle, make sure to:

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remove all cables,

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lock the LCD panel by sliding the LCD lock lever,

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carry it carefully.

Shutting down your notebook

It is important that you shut down your computer properly in order not to lose unsaved data.

To shut down your computer, proceed as follows:

1 Click the Start button on the Windows 2 Click Shut Down.

The Shut Down Windows dialog box appears.

3 Select Shut down. 4 Click OK. 5 Wait for your computer to turn off automatically.

The power indicator turns off.

6 Turn off any peripheral connected to your computer.

taskbar.

Using your notebook

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Sony Notebook User Guide

Registering your notebook

You can take advantage of Sony’s commitment to quality customer support and receive the following benefits by registering your computer:

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To register your Sony Notebook, proceed as follows:

1 Click on the Welcome button on your desktop, 2 Click Next, 3 Click Internet, 4 Fill in your Registration card fields, 5 Scroll down to the bottom of the form and click Send, 6 Click OK.

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Respond to any prompts warning you to save documents. If you are unable to shut down your computer:

- Close all software in use.

- Remove the PC Card if inserted. To do so, double-click the Unplug or Eject Hardware icon in the taskbar. Select the hardware you want to unplug and click Stop.

- Disconnect any USB devices.

- Then press the <Ctrl>+<Alt>+<Delete> keys at the same time to restart the computer. If this does not work, you can press the power button for more than four seconds. This will shut down the computer. This operation may result in data loss. During a period of inactivity, you can conserve battery life by using Standby mode.

VAIO-Link – If you are experiencing any problems with your computer, you can check the VAIO-Link web site for a possible solution:

http://www.vaio-link.com

Guarantee – Protect your investment. See the Guarantee sheet for the terms and conditions and refer to your Customer Service Guide for more information.

You must connect your phone line before using any online services, including the online registration service. To access the online Registration web page, you must have a connection to the Internet.

Using your notebook

Using the keyboard

Your keyboard is very similar to a desktop computer’s, but the keyboard has additional keys that perform specific notebook-related tasks.

Sony Notebook User Guide

Keys Descriptions

Escape key (1) The <Esc> (Escape) key is used to cancel commands.

Function keys (2) The twelve function keys along the top of the keyboard are used to perform designated

Print Screen key (3) The <Print Screen> key takes an electronic snapshot of the screen and moves it to the

Correction keys (4) The <Insert>, <Back Space> and <Delete> keys enable you to make corrections.

tasks. For example, in many applications, <F1> is the Help key. The task associated with each function key may vary from one application to the other.

Windows Clipboard. You can then paste the screenshot into a document and print it.

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