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Service Bulletin |
Date |
Ref. No. |
Model |
TD |
20.12.96 |
IP03196 |
CM-DX1000, QN-011BP |
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Subject |
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IRIS |
Incorrect Battery Label |
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As an operational improvement, the capacity of the QN-011BP battery was increased from 1200mAh to 1350mAh earlier this year. The labelling, however, on the first lots of the improved batteries was not changed. As a result, confusion may arise about the correct battery capacity.
A manufacturing number is stamped on the bottom side of the battery which consists of three digits: year, month, and lot number.
•All the batteries with 1200mAh capacity have a lot number below 63A.
•All the batteries with 1350mAh capacity, but incorrectly labelled 1200mAh, have a lot number ranging from 63A to 69A.
•All the batteries with 1350mAh capacity and correct label have a lot number higher than 69A.
Correct label stickers can be obtained through the usual marketing channels.
Sony Customer Relations & Service Europe
European Technical Support
Technologielaan 7
B - 1840 Londerzeel
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