Sony PSP-3008 User Manual

Safety and Support

Безопасность и поддержка

PSP-3008

4-115-361-71(1)

WARNING

To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only.

CAUTION – Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

CLASS 1 LASER PRODUCT LASER KLASSE 1 PRODUKT

This appliance is classified as a CLASS 1 LASER product under IEC60825-1 + A2: 2001.

• This product is intended for ages 6 and up.

• Avoid prolonged use of the PSP™ system. To help prevent eye strain, take a break of about 15 minutes during every hour of play.

• If you experience any of the following health problems, discontinue use of the system immediately. If symptoms persist, consult with your doctor. – Dizziness, nausea, fatigue or symptoms similar to motion sickness – Discomfort or pain in a part of the body, such as eyes, ears, hands

or arms

WARNING

Regulatory information

• The nameplate is located in the battery compartment of the unit.

• This equipment complies with EN55022 Class B and EN55024 for use in following areas: residential, commercial and light-industrial.

The manufacturer of this product is Sony Computer Entertainment Inc., 2-6-21 Minami-Aoyama, Minato-ku Tokyo, 107-0062 Japan. Distributed in Europe by Sony Computer Entertainment Europe Ltd, 10 Great Marlborough Street, London, W1F 7LP.

Photosensitivity

Always play in a well lit environment. Take regular breaks, 15 minutes every hour. Avoid playing when tired or suffering from lack of sleep. Some individuals are sensitive to flashing or flickering lights or geometric shapes and patterns, may have an undetec ted epileptic condition and may experience epileptic seizures when watching television or playing videogames. Consult your doctor before playing videogames if you have an epileptic condition and immediately should you experience any of the following symptoms whilst playing: dizziness, altered vision, muscle twitching, other involuntary movement, loss of awareness, confusion and/or convulsions.

Repetitive Motion Injuries

Avoid prolonged use of the PSP™ system. Take a 15 minute break every hour. Stop using the PSP™ system immediately if you experience an unpleasant sensation or pain in your hands, wrists or arms. If the condition persists, consult a doctor.

Headphones

Adjust your headphone volume so that surrounding sounds can be heard. If you experience ringing or any discomfort in your ears, discontinue use of your Headphones.

Radio waves

Radio waves may affect electronic equipment or medica l devices (for example, pacemakers), which may cause malfunctions and possible injuries.

• If you use a pacemaker or other medical device, cons ult your doctor or the manufacturer of your medical device before using the wireless networking feature.

• Keep the PSP™ system at least 20 cm away from a pacemaker or other medical devices when using the wireless networking feature.

• Do not carry the PSP™ system in a breast pocket if you use a pacemaker.

• Turn off your PSP™ system immediately, if you have any reason to suspect that interference is occurring with your pacemaker.

• Do not use the wireless networking feature in the following locations: – Areas where its use is prohibited, such as in aeroplanes or

hospitals. Abide by medical institution regulations when using the PSP™ system on their premises. Additionally, you may be violating air safety regulations punishable by fines by using the wireless networking feature in an aeroplane or by using the PSP™

system during takeoff or landing. – Crowded areas. – Areas near fire alarms, automatic doors and other types of

automated equipment.

• Use caution when using the wireless networking feature in a vehicle, as radio waves may affect electronic equipment in some vehicles.

About DNAS

Sony Computer Entertainment Inc. uses DNAS (Dynamic Network Authentication System), a proprietary authentication system, to help protect copyright and security in connecting the PSP™ system to a network. DNAS may retrieve information about a user's hardware and software for authentication, copy protection, account blocking, system, rules, or game management and other purposes. The infor mation collected does not identify the user personally. The unauthorised transfer, exhibition, export, import or transmission of programs and devices circumventing its authentication scheme may be prohibited by law.

System Software

The System Software included within this product is subject to a limited licence from Sony Computer Entertainment Inc. Refer to http://www.scei.co.jp/psp-eula/ for further details.

WARNING

Table of contents About the PSP™ system

WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

About the PSP™ system documentation . . . . . . . . . 4

x Before use

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

About the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Compatible media . . . . . . . . . . . . . . . . . . . . . . . . . . 12

documentation

The PSP™ (PlayStation®Portable) system documentation includes the following:

Safety and Support (this document)

This document contains safety information related to the use of the PSP™ system, troubleshooting, specifications and other information.

x Troubleshooting

Before requesting service . . . . . . . . . . . . . . . . . . . . 14

GUARANTEE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

x Additional information

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Information about system functionality published in this document may vary from the information for your PSP™ system, depending on the system software version in use.

Table of contents

Quick Reference

This document contains information on basic hardware operations of the PSP™ system.

User's Guide (access from : eu.playstation.com/manuals)

This online document is accessed through the Internet and contains detailed information related to use of the PSP™ system software.

Before use

Precautions

Carefully read the supplied instructions before use. Retain them for future reference.

Accessory compatibility

Some accessories designed for use with the PSP-1000 series and/or the PSP-2000 series are not compatible with the PSP-3000 series. Visit eu.playstation.com/psp for details.

Safety

This product has been designed with the highest concer n for safety. However, any electrical device, if used improper ly, has the potential for causing fire, electrical shock or personal injury. To help ens ure accident-free operation, follow these guidelines:

• Observe all warnings, precautions and instructions.

• Regularly inspect the AC Adaptor for damage and for dust build-up around the power plug or electrical outlet.

• Stop use, unplug the AC Adaptor from the electrical outlet and disconnect any other cables immediately if the device functions in an abnormal manner, produces unusual sounds or smells or becomes too hot to touch.

Use and handling

• Use in a well-lit area and keep the screen a safe distance from your face.

• Avoid prolonged use of the PSP™ system. To help prevent eyestrain, take a break of about 15 minutes during every hour of play.

• Exercise care when setting the volume. If you set the volume too high, it may harm your hearing or damage the s peakers.

• Keep the system and accessories out of the reach of small children, as small children may swallow small parts such as Memory Stick Duo™.

• Do not use the system while driving or riding a bicycle. L ooking at the screen or operating the system while driving an automobile or riding a bicycle may result in a traffic accident.

• Do not use the system or ac cessories near water.

• Use only attachments/accessories specified by the manufacturer.

• Do not expose the system or accessories to high temperatures, high humidity, or direct sunlight.

• Do not leave the system or accessories in a car with the windows closed (particularly in summer).

• Do not expose the system or accessories to dust, smoke or steam.

• Do not allow liquid or small particles to get into the system or accessories.

• Do not place the system or accessories on surfaces that are tilted, unstable or subject to vibration.

• Do not throw, drop or step on the system or accessories, and do not subject the devices to strong physical shock. Sitting down with the PSP™ system in a pocket or placing the system in the bottom of a backpack along with heavy objects may cause damage to the system.

• Do not forcibly twist the PSP™ system or expose the system to strong physical shock during gameplay, as doing so can damage the system or cause the disc cover to open, ejecting the disc. Ha ndle the analog stick with care.

• Do not put heavy objects on the system or accessor ies.

Before use

Precautions

• Do not touch or insert foreign objects into the connectors of the system or accessories.

• Do not touch the system or AC Adaptor for an extended period of time while in use. Depending on the conditions of use, the system or the AC Adaptor may reach temperatures of 40° C or more. Extended contact under these conditions may cause low-temperature burns*.

* Low-tempe rature burns are burns that occur when the skin is in contact

with objects of the AC relatively low temperatures (40° C or more) for an extended period of time.

• When connecting the system to a plasma or projection* TV, do not leave a still image on the TV screen for an extended period of time, as this may leave a faint image permanently on the screen.

* Except LC D screen types

• When disconnecting the AC Adaptor, hold it by the plug and pull straight out from the electrical socket. Never pull by the cord and do not pull at an angle.

• Do not use the system to play games, video or music when the system is covered with any type of fabric. If you want to pause or temporarily store the system while playing games, video or music, put the system in Sleep Mode before placing it in case or covering.

• Do not connect the AC Adaptor to a voltage transformer or inverter. Connecting the AC Adaptor to a voltage transformer for overseas travel or an inverter for use in an automobile may cause heat to build up in the AC Adaptor and may cause burns or a malfunction.

• The socket-outlet shall be installed near the equipment and shall be easily accessible.

AC Adaptor use

• Do not touch the plug of the AC Adaptor with wet hands.

• Do not touch the AC Adaptor or the system, if conne cted to an electrical outlet, during an electrical storm.

• Do not use a power source other than the supplied (or approved replacement) Battery Pack and AC Adaptor.

• Do not allow dust or foreign matter to build up around the system or accessory connectors. If there is dust or foreign matter on the system's connectors or the AC Adaptor, wipe it off with a dry cloth before connecting. Dust or other matter on the connectors can result in fire or electrical shock.

• Unplug the AC Adaptor from the electrical outlet, disconnect any other cables and remove the Battery Pack from the system before cleaning or when you do not intend to use the system for an extended period of time.

• Protect the AC Adaptor from being w alked on or compressed particularly at plugs and the point where they exit from the system.

Precautions

LCD screen

• The LCD screen is made of glass and may crack if subjected to excessive force.

• Black (dark) pixels and continuously lit pixels may appear in certain locations on the LCD screen. T he appearance of such spots is a normal occurrence associated with LCD screens and is not a sign of a system malfunction. LCD screens are made using highly precis e technology. However, a very small number of dark pixels or continuously lit pixels exist on each screen. Also, a distorted image may remain on the screen for several seconds after the system has been turned off.

• Direct exposure to sunlight may damage the system's LCD screen.

• When using the system in a cold environment, you may notice shadows on the graphics or the screen may appear dar ker than usual. This is not a malfunction, and the screen will return to normal when the temperature rises.

• Do not leave still images displayed on the screen for an extended period of time. This may cause a faint image to be left permanently on the screen.

About the "pickup"

Do not touch the "pickup" located inside the disc cover of the system. Touching the pickup may damage the system.

Pickup

Memory Stick Duo™

For best results, follow these guidelines:

• Do not touch the connector area (A) with your hands or with metal

objects.

• Do not press hard when writing on the memo area (B).

• Do not use or store a Memory Stick Duo™ in the following: – Places subject to high temperatures, such as in a hot vehicle – Locations exposed to direct sunlight – Locations that are very humid or conducive to corrosion

• When using Memory Stick Duo™ media without an erasure prevention switch, take care not to overwrite or delete data by accident. If your Memory Stick Duo™ media has an erasure prevention switch, you can prevent data from being saved, edited, or deleted by setting the switch in the LOCK position.

Recorded data

Do not use the Memory Stick Duo™ in the following ways, as doing so may result in data loss or corruption:

• Removing the Memory Stick Duo™ or turning off the system while it is loading or saving data or being formatted.

• Using it in a location that is exposed to static electricity or electri cal interference.

If, for any reason, software or data loss or corruption occurs, it is usually not possible to recover the software or data. Sony Computer Entertainment Inc. and its subsidiaries and affiliates accept no liability for damages, costs or expenses arising from software, data loss or corruption.

Before use

Precautions

Cases and coverings

• When placing the PSP™ system in a commercially available case, turn off the power or put the system in sleep mode. Do not use the system while it is in the case. Leaving the system on, or using it while in a case or covering may cause overheating or may damage the system.

• Put both the PSP™ system and the Remote Control in Hold Mode to help prevent unintended operation.

Never disassemble the system or accessories

Use the PSP™ system and accessories accor ding to the ins tructions in this manual. No authorisation for the analysis or modification of the system, or t he analysi s and use of it s circuit configurations, is pr ovided. Disassembling will void the system warranty and may be harmful. The LCD screen, in parti cular, conta ins dangerous, high-volta ge parts, and the laser beam for reading UMD® may cause vi sual impairme nt if exposed dir ectly t o the eyes.

Using the access point

When using the PSP™ system's "Scan" function to select a wireless LAN access point, access points that are not intende d for public use may be displayed. Only connect to a personal access point that you are authorised to use, or one that is available through a public wireless LAN or hotspot service.

Precautions

Overseas use

When travelling note any applicable wireless regulations.

Moisture condensation

If the PSP™ system or UMD® is brought directly from a cold location to a warm one, moisture may condense on the lens inside the system or on the UMD®. Should this occur, the system may not operate properly. In this case, remove the UMD® and turn off and unplug the system. Do not put the UMD® back in until the moisture evaporates (this may take several hours). If the system still does not operate properly, contact the appropriate PSP™ customer service helpline which can be found within every PSP™ format software manual.

UMD® handling

• Do not touch the opening on the rear of the disc (recorded surface of the disc) with your fingers.

• Do not allow dust, sand, foreign objects or other types of dirt to get on the disc.

• If the UMD® becomes dirty, gently wipe the exterior and recorded surfaces of the UMD® using a soft cloth. Do not use solvents or other chemicals.

• Do not use a UMD® that is cracked or warped or has been repaired. The UMD® may break inside the PSP™ system, leading to injury or malfunction.

Handling and care of exterior surfaces

Follow the guidelines listed below to help avoid deterioration or discolouration of the PSP™ system:

• Do not use solvents or other chemicals to clean the exterior surface.

• Do not allow the system to remain in direct contact with rubber or vinyl products for an extended period of time.

• Do not use a chemically-treated c leaning cloth to wipe off the system.

Before using the analog stick

• Do not attempt to remove the analog stick from the system front, as doing so will damage the system and may result in injury.

• For best results, go to (Settings) (System Settings), and then with the "System Information" screen displayed, rotate the analog stick in a circular motion. This will adjust the analog stick's range of movement.

Cleaning

For safety reasons, unplug the AC Adaptor from the electrical outlet, disconnect any other cables and remove the Battery Pack from the system before cleaning.

Cleaning the exterior surface and LCD screen

Wipe gently with a soft cloth.

Cleaning the connectors

If the headphones or remote control connectors become dirty, this could cause noise or interruptions in sound. Wipe the connectors with a dry, soft cloth to keep in clean condition.

Before use

Precautions

About the battery

Battery Pack precautions

Warning

Do not handle a damaged or leaking Battery Pack.

Contact with the material can result in injury or burns to the eyes or skin. Even if foreign substances are not immediately visible, chemical changes in the material can result in injuries occurring at a later time.

If you come into contact with material from a leaking Battery Pack, take the following actions:

• If the material gets into the eyes, do not rub. Immediately r inse the eyes with clean water and seek medical attention.

• If the material comes into contact with the skin or clothes, immediately rinse the affected area with clean water. Consult your doctor if inflammation or soreness develops.

Handle the Battery Pack with care.

The Battery Pack may explode or present a fire or chemical burn hazard if it is not handled carefully.

• Do not allow the Battery Pack to come into contact with fire or subject it to extreme temperatures such as in direct sunlight, in a vehicle exposed to the sun or near a heat source.

• Do not cause the Battery Pack to short-circuit.

• Do not disassemble or tamper with the Battery Pack.

• Prevent damage to the Battery Pack. Do not carry or store the Battery Pack with metal items such as coins or keys. If damaged, discontinue use.

About the battery

• Do not throw or drop the Battery Pack or subject it to strong physical shock.

• Do not put heavy objects on or apply pressure to the Battery Pack.

• Do not allow the Battery Pack to come into contact with liquids. If it becomes wet, discontinue use until it is completely dry.

• Keep the Battery Pack out of the reach of small children.

• If the PSP™ system will not be used for an extended period of time, remove the Battery Pack and store it in a cool, dry place out of the reach of children.

• Use only the supplied Battery Pack or a replacem ent marked for use with correct model of the PSP™ system.

Charging

You can charge the battery using the AC Adaptor or a USB cable (sold separately). For details about how to charge the battery, refer to the supplied Quick Reference manual.

Estimating the battery charge time

Charging with the AC Adaptor Approximately 2 hours 20 minutes

Charging using a USB cable Approximately 5 hours

Figures shown are for when charging a battery with no charge remaining.

Hints

• Do not use the PSP ™ system with the AC Adaptor when the Battery Pack is not inserted in the system. If the AC Adaptor is disconnected suddenly, it may result in damage to the system.

• Charge in a temperature of 10°C to 30°C. Charging may not be as effective in other environments.

• Charging may take longer when the system is turned on during charging or when a USB cable is used for charging.

• USB charging uses the power supply of the USB port of the connected device. Charge the battery by connecting the PSP™ system to a device equipped with a high-power USB port. If a low-power USB port or a USB hub is used, the battery may not be able to be charged.

• When the A C Adaptor and a USB cable are connected to the PSP™ system, the battery is charged by the power supply of the AC Adaptor.

• Do not use or charge the PSP™ system with the battery cover removed. If the battery is suddenly removed, the battery may be dropped and damaged, which may cause a system malfunction.

Estimated battery duration

Game Approximately 3 - 6 hours

Video playback Approximately 3 - 5 hours

*1 Based on tests conducted using the supplied Battery Pack, with the system

in single player mode, with Headphones with Remote Control in use, and with wireless LAN not in use.

*2 Based on tests conducted using variables of system speakers versus

Headphones, volume level and screen brightness level.

Hint

Battery duration may vary depending on the type of content being played or usage conditions such as screen brightness and environmental factors. As the battery pack ages, it will have a shorter duration.

Battery Pack life

• The Battery Pack has a limited life span. Battery duration will decrease with repeated usage and age. When battery duration becomes short or if the Battery Pack bulges, replace the battery immediately.

• The Battery Pack life span varies depending on how it is stored, the conditions of use and environmental factors, such as temperature.

Replacing the Battery Pack

• For safety reasons, turn off the system and remove the power cord from the electrical outlet and disconnect any other cables before replacing the Battery Pack.

• If the system is left unused after the battery charge runs out or the battery pack has been removed, the date and time settings may be reset. If this occurs, the date and time setting screen will be displayed the next time the PSP™ system is turned on.

Storing the Battery Pack

When the system will not be used for an extended period of time, remove the Battery Pack from the system. Store the Battery Pack in a cool, dry place out of the reach of children.

Before use

About the battery

Compatible media

The media types listed below can be used on the PSP™ system. Throughout this manual, the term "Memory Stick Duo™" is used to refer to all types of Memory Stick™ media in the table below.

Type Logo

UMD®

Memory Stick Duo™ (not MagicGate™-comp atible)

MagicGate™ Memory Stick

Duo™

*3 To use Memory Stick Micro™ media, you must first insert it into an M2

Duo-size adaptor. If the Memory Stick Micro™ i s inserted directly into the system, it may not be able to be ejected.

Hints

• The standard-size Memory Stick™ cannot be used with the system.

• Performance of all Memory Stick™ media is not guaranteed.

• If a Memory Stick Duo™ is formatted in a device other than the PSP™

system, such as a PC, it is possible that the system will not recognise it. If this happens, go to (System Settings) "Format Memory Stick™" and re-format th e Memory Stick Duo™.

UMD®

UMD® contain a region code that is assigned to each sales region. This system can play UMD® marked with either region code "ALL" or "5".

Memory Stick Duo™ (MagicGate™ com patible)

Memory Stick PRO Duo™

Memory Stick PRO-HG

*1 *2

Duo™

Memory Stick Micro™

*1 *2 *3

(M2™)

*1 Comp atible with MagicGate™ *2 Compatible with high-speed data transfer over a parallel interface.

Compatible media

*1 *2

Memory Stick™

Parallel data transfer (high-speed data transfer)

Parallel data transfer is a high-speed data transfer technology that allows multiple data input/output connectors on the Memory Stick™ to be used at the same time (parallel interface). T he PSP™ system supports 4-bit parallel data transfer. However, the time required for reading/writing differs according to the media in use.

File size limitation

The specification of the file system used on Memory Stick™ media limits the size of files that can be recorded or played to less than 4 GB per file.

MagicGate™

developed by Sony Corporation.

is a term of copyright-protection technology

Compatible media

Before use

Troubleshooting

Before requesting service

Go through this section if you experience difficulty in operating the PSP™ system. Should any problem persist, contact the appropriate PSP™ customer service helpline which can be found within every PSP™ format software manual.

Power, battery and charging issues

The power does not turn on.

, The battery charge may have run out. Charge the battery. , Check that the Battery Pack is properly inserted.

The battery does not charge, or does not fully recharge.

, When using the AC Adaptor, check that the AC Adaptor is

properly inserted in the system and t he electrical outlet.

, When using the USB cable, check that the USB cable is fully

inserted into the system and the USB device and that the USB device is turned on.

, The battery may not charge efficiently or charging may take

longer depending on the usage conditions or environmental factors during charging. For details, see "About the battery" ( page 10).

, Check that the system connectors (such as the USB connector) and

the AC Adaptor or USB cable connectors are clean. If not, wipe the connectors with a soft, dry cloth.

, When using an AC Adaptor, check that the correct AC Adaptor for

this product is being used.

Before requesting service

, Some USB devices cannot be used to charge the battery.

For details, see "About the battery" ( page 10).

, When you connect a USB cable during gameplay, the PSP™

system does not automatically change to USB mode.

, If "USB Auto Connect" under (System Settings) is set to

"Off", the system must be set to USB mode manually. Select

(USB Connection) under (Settings).

The battery charge doesn't last long.

, The charge may run out sooner depending on the storage method,

usage conditions or environment factors. For details, see "About the battery" ( page 10).

The Battery Pack is bulged or swollen.

, If the Battery Pack bulges, replace the Battery Pack immediately.

Screen

The screen suddenly turns dark.

, If "Backlight Auto-Off" under (Power Save Settings) has been

set, the LCD screen's backlight will automatically turn off if the system is left inactive for the set amount of time.

, If "Auto Sleep" under (Power Save Settings) has been set, the

system will automatically enter sleep mode if left inactive for the set amount of time.

The screen is dark and hard to see.

, Use the display button on the system front to adjust the brightness.

Black or continuously lit pixels on the screen do not disappear.

, LCD screens are made with highly precise technology, but in some

cases, black (dark) pixels or continuously lit pixels may appear on the screen. This is not a system malfunction. For details, see "Precautions" ( page 5).

The colour of the screen does not look right.

, If "Theme" under (Theme Settings) is set to "Original", the

background colour will automatically change at the beginning of each month.

Video cannot be output to the TV.

, Check that the video output cable is fully inserted into the system

and the TV.

, Some TVs may not be able to output video from the PSP™

system.

, The PSP™ system outputs in the NTSC video format. If a display

is used which does not support the NTSC video format, no picture will be displayed. Check with the TV manufacturer for details.

When video is output to a TV, black bars are displayed on the sides (or top and bottom) of the image.

, Because the size of the video image output to the TV for games or

Internet browser screens is predetermined, horizontal or vertical black bars may be displayed at the edges of the image.

When the PSP™ system is connected to a TV, the screen suddenly goes dark.

, If "Screensaver" under (Connected Display Settings) has

been set, the screensaver is automatically activated if no operations are performed for a certain period of time.

Sound

There is no sound.

, Check that the volume is not set to zero. Try raising the volume. , Check that the mute setting is not on. Press the sound button on the

system front to clear the mute setting.

, When headphones or a video output cable is connected, no sound

is output from the PSP™ system speakers.

The volume does not turn up.

, If "AVLS" under (Sound Settings) is set to "On", the

maximum volume level is restricted.

, When a video output cable is connected, the volume cannot be

changed using the PSP™ system's volume + button / volume button. Adjust the volume on the connected device.

The headphones do not emit sound or the sound contains noise.

, Check that the headphones are fully inserted.

The PSP™ system's internal microphone does not pick up sound.

, When a headset (sold separately) is connected, the PSP™ system

receives sound through the headset's microphone. The internal microphone cannot be used.

Troubleshooting

Before requesting service

UMD®

Video

The system does not recognise the UMD®.

, Slide the POWER/HOLD switch up and hold it for at least three

seconds until the POWER indicator turns off. Power will be completely cut off. After that, turn the system back on.

Upon start ing a UMD®, a message recommending an update is displayed.

, Update the system software. For details on updates, refer to the

Quick Reference manual supplied with the system.

Memory Stick Duo™

The Memory Stick Duo™ cannot be inserted.

, Set the Memory Stick Duo™ in the proper direction when

inserting.

, Check that media of a type that can be used with the PSP™ system

is inserted. For details, see "Compatible media" ( page 12).

The system does not recognise the Memory Stick Duo™.

, If Memory Stick Duo™ media is formatted using a PC, it may not

be recognised by the PSP™ system. If this happens, copy any data you want to keep on the PC, and then go to (System Settings)

"Format Memory Stick™" and re-format.

, Check that the Memory Stick Duo™ is properly inserted. Try

taking out the Memory Stick Duo™ and reinserting it.

The system can't save or load data.

, There may be a problem with the Memory Stick Duo™. Try using

another Memory Stick Duo™, if available.

Before requesting service

Videos do not play.

, Some types of data may not be able to be played.

The system does not recognise a video file.

, Video data of types that are not compatible with the system will

not be recognised.

, If the file or folder name on the Memory Stick Duo™ is changed,

or if the file or folder is moved to another location using a PC, the system may not recognise it.

Music

Music does not play.

, The playback methods may be limited for some music data that is

distributed through the Internet. In such cases, the data may not be able to be played on the PSP™ system.

The system does not recognise a music file.

, Check that the music data is saved in the correct folder on the

Memory Stick Duo™. For details, refer to the User's Guide ( page 4).

, Music data of types that are not compatible with the system will

not be recognised.

, To play WMA format data, you must first activate "Enable WMA

Playback" under (System Settings).

+ 36 hidden pages