
Manufacturer:
Phonak AG
Laubisrütistrasse 28
CH-8712 Stäfa
Switzerland
EU Representative:
Phonak GmbH
Max-Eyth-Strasse 20
DE-70736 Fellbach-Oeffi ngen
Germany
www.phonak.com
029-0255-02/V1.00/2010-2/A+W Printed in Switzerland
©Phonak AG All rights reserved

Contents
1. Welcome 5
2. Important information:
Please read before operating your
Phonak PilotOne remote control for the fi rst time 6
Hazard warnings 6
Information on product safety 8
3. Description 10
4. Step-by-step instructions for using the
Phonak PilotOne remote control 11
Step 1. Inserting or replacing the battery 11
Step 2. Locking & unlocking the remote control 12
Step 3. FlexControl / Volume change 12
Step 4. Program change button 13
Step 5. “Home”-Button 13
Step 6. Understanding the status light 14
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5. Troubleshooting 16
6. Service and warranty 18
7. Declaration of conformity 19
8. Information and explanation of symbols 21
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1. Welcome
Congratulations on the purchase of this premium Swiss
quality product.
Your new Phonak PilotOne remote control was developed
by Phonak, one of the world‘s leading companies in
hearing technology.
Your user-friendly remote control gives you access to
the most important functions of your hearing system. It
guarantees easy management of your hearing programs,
listening comfort and volume at any time.
Please read these user instructions thoroughly in order
to benefi t from all the possibilities your new hearing
system has to offer.
If you have any questions, please consult your hearing
care professional.
Phonak – life is on www.phonak.com
5

2. Important information
Please read the information on the following pages
before using your Phonak PilotOne remote control.
2.1 Hazard warnings
Keep this remote control out of reach of children
under 3 years.
Use only a PilotOne that has been specially pro-
grammed for your hearing systems by your hearing
care professional.
Changes or modifications to the PilotOne that
were not explicitly approved by Phonak are not
permitted.
Batteries are toxic if they are swallowed! Keep
out of reach of children and pets. If batteries are
swallowed, consult your physician immediately!
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External devices may only be connected if they have
been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG.
The mini-USB port
is to be used for
programming purpose
only by your hearing
care professional.
Interference with medical devices. This remote
control uses low-power, digitally coded transmission
to communicate to your hearing system. Although
unlikely, interference with medical devices such as
pacemakers is possible. Therefore pacemaker users
must not keep this remote control in or near a
breast pocket.
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