Manufacturer:
Phonak AG
Laubisrütistrasse 28
CH-8712 Stäfa
Switzerland
EU Representative:
Phonak GmbH
Max-Eyth-Strasse 20
DE-70736 Fellbach-Oeffi ngen
Germany
www.phonak.com
029-0255-02/V1.00/2010-2/A+W Printed in Switzerland
©Phonak AG All rights reserved
Remote Control
User Guide
Contents
1. Welcome 5
2. Important information:
Please read before operating your
Phonak PilotOne remote control for the fi rst time 6
Hazard warnings 6
Information on product safety 8
3. Description 10
4. Step-by-step instructions for using the
Phonak PilotOne remote control 11
Step 1. Inserting or replacing the battery 11
Step 2. Locking & unlocking the remote control 12
Step 3. FlexControl / Volume change 12
Step 4. Program change button 13
Step 5. “Home”-Button 13
Step 6. Understanding the status light 14
2
5. Troubleshooting 16
6. Service and warranty 18
7. Declaration of conformity 19
8. Information and explanation of symbols 21
3
4
1. Welcome
Congratulations on the purchase of this premium Swiss
quality product.
Your new Phonak PilotOne remote control was developed
by Phonak, one of the world‘s leading companies in
hearing technology.
Your user-friendly remote control gives you access to
the most important functions of your hearing system. It
guarantees easy management of your hearing programs,
listening comfort and volume at any time.
Please read these user instructions thoroughly in order
to benefi t from all the possibilities your new hearing
system has to offer.
If you have any questions, please consult your hearing
care professional.
Phonak – life is on www.phonak.com
5
2. Important information
Please read the information on the following pages
before using your Phonak PilotOne remote control.
2.1 Hazard warnings
Keep this remote control out of reach of children
under 3 years.
Use only a PilotOne that has been specially pro-
grammed for your hearing systems by your hearing
care professional.
Changes or modifications to the PilotOne that
were not explicitly approved by Phonak are not
permitted.
Batteries are toxic if they are swallowed! Keep
out of reach of children and pets. If batteries are
swallowed, consult your physician immediately!
6
External devices may only be connected if they have
been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG.
The mini-USB port
is to be used for
programming purpose
only by your hearing
care professional.
Interference with medical devices. This remote
control uses low-power, digitally coded transmission
to communicate to your hearing system. Although
unlikely, interference with medical devices such as
pacemakers is possible. Therefore pacemaker users
must not keep this remote control in or near a
breast pocket.
7
2. Important information
2.2 Information on product safety
Protect PilotOne from excessive moisture (bathing,
swimming) and heat (radiator, car dashboard).
Protect it from excessive shock and vibration.
Clean PilotOne using a damp cloth. Never use
household cleaning products (washing powder, soap,
etc.) or alcohol to clean PilotOne. Never use a
microwave or other heating devices to dry PilotOne.
Always use a high quality, long-life alkaline battery
as replacement and dispose of the old one in an
environmentally-friendly way. Use of rechargeable
batteries is not recommended.
Remove the battery if you are not using PilotOne
for a long period of time.
8
The digitally-coded, inductive transmission
technology used in this remote control is extremely
reliable and experiences virtually no interference
from other devices. It should be noted, however,
that when operating the hearing system near
computer equipment, larger electronic installation
or other strong electromagnetic fi elds, it may be
necessary to be at least 60 cm (24”) away from the
interfering device to ensure proper operation.
X-ray radiation, CT or MRI scans may destroy or
adversely affect the correct functioning of the
PilotOne remote control.
Do not use your PilotOne remote control in areas
where electronic equipment is prohibited.
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3. Description
햲
햳
햸
햴
햵
햲 FlexControl / Volume
햳 PilotOne buttons lock
햴 Program change
햵 “Home”-Button
햶 Eyelet for keyring lanyard
햷 Battery door
햸 PilotOne status light
10
햷
햶
4. Step-by-step instructions for using
the Phonak PilotOne remote control
Step 1. Inserting or replacing the battery
Fig. 1a Fig. 1b Fig. 1c
Slide the battery cover in the direction of the arrow to
remove it (Fig. 1a).
If necessary remove the old battery fi rst. Insert 1 new
battery with the correct +/– position
(Alkaline 1.5 V, type AAA, LR03 or AM4), (Fig. 1b).
Secure the battery cover by sliding it in the direction
of the arrow (Fig. 1c).
The mini-USB port cannot be used for battery
charging. Do not use rechargeable batteries.
11
4. Using the Phonak PilotOne
Step 2. Locking & unlocking the remote control
Your PilotOne is equipped with a lock function to prevent
unwanted button press.
For storage and transportation you may lock the remote
control.
Slide lock as shown to lock or unlock the remote control
Unlock Lock
For operation make sure PilotOne is unlocked.
Use the following steps to adjust your hearing system
Step 3. FlexControl / Volume change
As well as changing volume, FlexControl helps you
optimize clarity and comfort for different listening
situations using the +/- buttons.
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This innovative solution from Phonak is available on
selected hearing systems and confi gurable by the
hearing care professional.
Please ask your hearing care professional for more
information.
Press “+” to increase
Press “–” to decrease
Step 4. Program change button
Use the program change button to
switch listening programs.
Step 5. “Home”-Button
Push the “home” button to return to
the startup hearing program and volume
levels of your hearing system.
13
4. Using the Phonak PilotOne
Notes:
쐍 Your hearing system may beep to confi rm that your
selection was applied
쐍 Both hearing instruments are controlled at the same
time
쐍 Please ask your hearing care professional to print your
personal PilotOne report
쐍 The available hearing programs and volume levels are
set by your hearing care professional
Step 6. Understanding the status light
With the unlocked PilotOne,
the status light supports you
with helpful information in
the following way:
쐍 When unlocking (
for one second indicating that PilotOne is ready
to use
쐍 As long as a button is pressed the status light is lit
until the button is released again
14
), the status light is lit
쐍 After pressing the program ( ) or home ( ) button
the status light will flash to indicate the selected
program
Automatic
Manual program 1
Manual program 2, etc.
Mute
All of the above light indications are either green or
yellow color depending on the PilotOne battery status
Green: Battery ok
Yellow: 20% left. Replace the battery
15
5. Troubleshooting
No light indication if a button is pressed
쐍 Unlock the PilotOne (
쐍 If the status light still does not flash after a button
press replace the PilotOne battery
The hearing system does not react to the remote
control commands
쐍 Make sure your hearing system is switched on and
worn correctly
쐍 Hold the PilotOne no further than arms’ length.
Its surface should be oriented towards your face
during operation
쐍 Ask your hearing care professional to re-program
your PilotOne
16
)
Operating distance
1meter / 40’’
Keyring lanyard attachment (Fig. 5)
Fig. 5
17
6. Service and warranty
Phonak offers you a comprehensive, worldwide warranty
which becomes effective on the date of purchase. Please
ask your hearing care professional about the details
and duration. This warranty covers any repairs due to
defects in material and / or workmanship. The warranty
does not cover demage from improper handling or
care, exposure to chemicals, immersion in water or undue
stress. Damage caused by third parties or non-authorized service centers renders the Phonak warranty null
and void. This warranty does not include any services
performed by a hearing care professional in their offi ce.
This warranty applies to the Phonak produckts listed
below:
Serial number:
Purchase date:
18
7. Declaration of conformity
Hereby Phonak AG declares that this Phonak PilotOne
is in compliance with the essential requirements of
the Medical Device Directive 93/42/EEC & the Radio
and Telecommunications Terminal Equipment Directive
1999/5/EC. The full text of the Declaration of Conformity
can be obtained from the addresses below.
Manufacturer:
Phonak AG
Laubisrütistrasse 28
CH-8712 Stäfa
Switzerland
EU Representative:
Phonak GmbH
Max-Eyth-Strasse 20
DE-70736 Fellbach-Oeffi ngen
Germany
19
7. Declaration of conformity
This Phonak PilotOne is certifi ed under:
USA FCC ID: KWC-PILOTONE1
Canada IC: 2262A-PILOTONE1
This remote control complies with Part 15 of the FCC
Rules and with RSS-210 of Industry Canada. Operation
is subject to the following two conditions:
1) this device may not cause harmful interference, and
2) this device must accept any interference received,
including interference that may cause undesired
operation.
Changes or modifi cations made to this PilotOne
not expressly approved by Phonak may void the FCC
authorization to operate this device.
Australia N15398
New Zealand Z1285
20
8. Information and explanation
of symbols
With the CE symbol, Phonak AG
XXXX
confi rms that this Phonak product
– including accessories – meets
the requirements of the Medical
Devices Directive 93/42/EEC as well
as the R&TTE Directive 199/5/EC
on radio and telecommunications
transmitters. The numbers after the
CE symbol correspond to the code
of certifi ed institutions that were
consulted under the above-mentioned
directives.
This symbol indicates that the products described in these user instructions adhere to the requirements for
an application part of Type BF of
EN 60601-1. The surface of the device
is specifi ed as application part of
Type BF.
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8. Information and explanation of symbols
This symbol indicates that it is
important for the user to read and
take into account the relevant
information in these user guides.
This symbol indicates that it is important for the user to pay attention to
the relevant warning notices in these
user guides.
Important information for handling
and product safety.
Australian EMC and Radiocommunications compliance label.
Operating
conditions
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This device is designed such that
it functions without problems or
restrictions if used as intended, unless
otherwise noted in these user guides.
–10°/55° Celsius and relative
humidity of <95% (non condensing).
Transport
and storage
conditions
During transport or storage, the
temperature should not exceed the
limit values of –20°/60° Celsius
and relative humidity of 90% for a
long period of time. The air pressure
between 500 and 1100 hPa is
appropriate.
The symbol with the crossed-out
garbage bin is to make you aware
that this device may not be thrown
away as normal household waste.
Please dispose old or unused device,
at waste disposal sites intended
for electronic waste, or give your
device to your hearing care professional for disposal. Proper disposal
protects the environment and
health.
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