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Roger Select™ iN
User Guide
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Contents
1. Welcome
2. Getting to know your Roger Select iN
2.1 Device description
2.2 Accessories
2.3 Indicator lights
3. Getting started
3.1 Charging your Roger microphone
3.2 Switching Roger Select iN on
3.3 Connecting Roger Select iN to your hearing aids
4. Using your Roger Select iN to hear better
4.1 Hearing better at a table
4.2 Hearing a distant talker better
5. Listening to TV or other audio devices
5.1 Setting up the docking station
5.2 Listening to the TV using the docking station
6. Listening to a portable audio device
7. Additional functions
7.1 Mute
7.2 Disconnecting Roger devices (NewNet)
7.3 Reset
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14
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25
27
29
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5
6
8
8. Using Roger Select iN with other Roger
microphones
8.1 Connecting with other microphones
8.2 Using multiple microphones
9. Troubleshooting
10. Service and Warranty
10.1 Local warranty
10.2 International warranty
10.3 Warranty limitation
11. Compliance information
12. Information and explanation of symbols
13. Important safety information
13.1 Hazard warnings
13.2 Product safety information
13.3 Other important information
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1. Welcome 2. Getting to know your
Roger Select iN
Your Roger Select iN iN has been developed by Phonak
– the world leader in hearing solutions based in Zurich,
Switzerland.
This premium product is the result of decades of research
and expertise and is designed to keep you connected to
the beauty of sound! We thank you for making such
a great choice and wish you many years of listening
pleasure.
Please read the user guide carefully to make sure
that you understand and get the best out of your
Roger Select iN. For more information about features and
benets, simply contact your hearing care professional.
Phonak – life is on
www.phonak.com
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Roger Select iN is a microphone that picks up the voice of
a speaker and sends it wirelessly directly into your ears.
You can place Roger Select iN in the middle of a table e.g.
in a restaurant, or it can be worn by a single person i.e. to
hear a distant talker.
Your Roger Select iN typically works within a range
of up to 10 meters / 33 feet to your hearing aids.
Note that human bodies and walls may reduce this
distance. The furthest range is possible when you
can see your Roger Select iN (i.e. line of sight).
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2.1 Device description
1
5
2
1 On/o button incl. battery status light
2 Microphones and center indicator lights
3 Center touch key
4 Six steering touch keys
5 Microphone mode indicator lights
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➃
➃
➃
➃
➂
➃
➃
10
6 Reset button
7 Back indicator light
8 Connect button
9 Micro-USB socket
10 Slots for lanyard and clip
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7
8
9
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2.2 Accessories
1 2
Docking station External power supply
1 External power supply input
2 Digital/analog audio input
USB cable Digital audio cable
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Analog audio cable Magnetic clip
Lanyard Pouch
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2.3 Indicator lights
Battery status
Microphone mode
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Green fast blinking
Green solid
Green slow blinking
Orange blinking
Red blinking
Green all six
segments
Green one to ve
segments
Charging
Fully charged
Switched on, battery full
Battery half full
Battery empty, charge
Roger Select iN
Microphone in all
directions (all-around)
active)
Microphone in selected
directions active
Mute
Connect
Redo solid
Red blinking
Blue blinking
Solid green
Red double blinking
Red triple long
blinking
Microphone muted
Unmute not possible, another
Roger Select iN in the same
network is active
Connecting or pairing mode
Connecting / pairing
successful
Connect timeout, move
devices closer
Device not compatible
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3. Getting started
3.1 Charging your Roger microphone
There are three ways to charge your Roger microphone:
A) Using external power supply: Plug the smaller end of
the charging cable into your Roger microphone. Plug the
larger end of the cable into the external power supply.
Plug the external power supply into a wall outlet.
B) From computer or tablet: Plug the smaller end of the
charging cable into your Roger microphone. Plug the
larger end of the cable into the USB port on your
computer and switch your computer on.
C) Via docking station: Slot the Roger
Select iN into the docking station.
Please read chapter 5.1 to setup
the docking station.
Battery status light during charging
The battery status light around the
on/o button will blink green until your
Roger microphone is fully charged.
When fully charged the battery status
light will remain solid green .
Charging
Fully charged
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3.2 Switching Roger Select iN on
1s
Press the button 1 second
until the microphone mode
indicator light up.
Battery status light after switching on
When your Roger microphone is switched on, the battery
status light around the on/o button will blink softly. A
green blinking light means that the battery is fully
charged. A fully charged device lasts for approximately 8
hours. An orange blinking light means the battery is half
full. If the indicator light starts to blink red, you should
charge your Roger microphone immediately.
3.3 Connecting Roger Select iN to your Roger receiver
The Roger receiver can either be installed into your
hearing aid, attached to your hearing aid / sound
processor or body-worn (Roger MyLink or Roger X
plugged into your streamer).
Connect the Roger receiver(s) as follows:
1. Turn on your Roger microphone and Roger receiver.
2. Hold your Roger microphone close (within 10 cm/
4inches) from the Roger receiver.
3. Press the Connect button on your Roger
microphone.
Please charge your Roger microphone
The back indicator light will turn green for two seconds to
conrm a successful connection.
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Connect status lights
After pressing the Connect button, the following feedback
may be given by the back indicator light:
Connecting
Connection was successful – your Roger receiver is
connected to your Roger microphone.
Your Roger microphone could not nd a Roger receiver.
Move the devices closer to your Roger receiver and
make sure the Roger receiver is powered on. Then try to
connect again.
4. Using your Roger Select iN to
hear better
Roger Select iN is a versatile, intelligent product. It detects
which situation you are in and adapts its microphone
settings automatically to provide you the best speech
understanding possible.
For best speech understanding, always bring your
Roger microphone as close to the conversation
partner(s) as possible.
The Roger receiver is not compatible with your
Roger microphone.
4.1. Hearing better at a table
Place your Roger microphone in the middle of a table to
listen to a group of people.
You can connect an unlimited number of Roger
receivers to your Roger microphone, simply repeat
step 2 and 3 for any other Roger receiver.
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Your Roger microphone will activate an all-around
microphone. When a talker speaks, your Roger
microphone will focus its microphone to the talker
and reduce the background noise.
If two or more people are speaking at
the same time, you may tap a
segment to focus on a specic
person.
Microphone mode indicator lights
Each time you tap or move the device, the microphone
mode indicator lights shows the active segments. The
lights will fade out after a couple of seconds to save
battery power.
All six directions are active Select iNed directions active only
You can add other people by tapping
additional segments.
In case there is no table, you can also hold your
Roger microphone in your open palm. You can use the
same functions as if it would be on the table.
Tapping an activated segment again
will deactivate the selected direction.
To hear the whole group again, tap
the center touch key.
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4.2 Hearing a distant talker better
Roger Select iN allows you to hear a single conversation
partner over distance or in very noisy environments. In
typical conditions, you may hear the talker even if they
are 10 meter/30 feet away from you.
Using the clip
1) Attach the clip to your Roger
microphone. Make sure the clip
clicks into the small slots on the
side of your Roger microphone.
2) Open the magnetic clip.
3) Attach the clip to the talker’s shirt.
Attach the clip or lanyard before you give the device to
the talker. Your Roger microphone automatically activates
the appropriate microphone mode.
For best results, make sure your Roger
microphone is worn in the middle of
the chest, approx. 20 cm/8 inches
20 cm/
8 inches
from the mouth.
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Using the lanyard
1) Attach the lanyard to your Roger
microphone. Make sure the lanyard
clicks into the small slots on the
side of your Roger microphone.
2) Hang the lanyard around the neck
of the talker and adjust the length
so that your Roger microphone is
within 20 cm/8 inches of the
mouth.
Microphone mode indicator lights
When Roger Select iN is worn by a
talker, the top microphone mode
indicator light will light up.
Removing the clip or lanyard
Press one side of the clip or lanyard to
detach it from your Roger microphone.
5. Listening to TV or other
audio devices
5.1 Setting up the docking station
1) Insert the smaller end of the USB cable into the socket
of the docking station.
2) Insert the larger end of the USB cable in the external
power supply.
3) Plug the external power supply into the wall outlet.
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OPTICAL
DIGITAL
AUDIO OUT
TV
OPTICAL
DIGITAL
AUDIO OUT
TV
5.2 Listening to the TV using the docking station
4) Connect the free end of the optical (Toslink) cable
into the optical OUTPUT of your TV or alternative
audio device.
1) Insert your Roger microphone into
the docking station. When it is placed
into the docking station, it will
automatically turn o.
2) Switch on your TV (or alternative
OPTICAL
OPTICAL
DIGITAL
DIGITAL
AUDIO OUT
AUDIO OUT
TV
TV
audio device). Your Roger microphone
will automatically transmit the audio
signal to your ears.
To end the transmission of the audio
signal, simply switch o the TV (or
alternative audio device) or take your
If your TV or alternative audio device does not have
optical audio output, you can alternatively use an
Roger microphone out of the docking
station.
analogue audio cable for connection between the TV and
the docking station. The maximum audio output is 1.4Vrms,
higher audio input voltage may damage the device.
The internal microphones of Roger Select iN will be
muted when audio is transmitted. By pressing the
center touch key, you can activate/deactivate the
Protect your eyes of the optical light from the optical
Toslink cable when plugged into the device or TV.
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microphones of your Roger microphone (omnidirectional
mic only).
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Mute indicator lights
When your Roger microphone is placed in the docking
station and transmitting audio, the center red indicator
light appears.
6. Listening to a portable
audio device
1) Make sure you have
switched on your
Roger microphone.
Your Roger microphone transmits
audio signals while its microphone
is muted.
While transmitting audio, your Roger
microphone also sends its microphone
signal in parallel.
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2) Plug the rectangular
end of the short audio cable into your Roger
microphone.
3) Plug the round end of the short audio cable into the
headphone output of your portable device.
4) Start the music or music app on your portable
audio device.
Your Roger microphone will automatically mute
when you plug the audio cable. You can activate the
microphone by pressing the center touch key. Now you
will hear the audio device and microphones in parallel.
To end the transmission of the audio signal, simply
unplug the audio cable or switch your Roger microphone
o.
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Mute indicator lights
When the audio cable is plugged into your Roger
microphone, the center red indicator light appears.
Your Roger microphone transmits
audio signals while its microphone is
muted.
7. Additional functions
7.1 Mute
To mute the your Roger microphone,
tap the center touch key of the
device once or twice until the center
red indicator light appears.
Tap the center touch key to
re-activate the Roger microphone.
When the device is worn by a talker, the mute
function cannot be used.
While transmitting audio, your Roger
microphone also sends its microphone
signal in parallel.
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7.2 Disconnecting Roger devices (NewNet)
To disconnect your Roger microphone from any
connected receivers or other Roger microphones,
hold the Connect button for 7 seconds. The back
indicator light will turn orange when your Roger
microphone has been disconnected from all connected
devices.
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7.3 Reset
If your Roger microphone stops responding to commands,
you can reset it by pressing the on/o and reset buttons
together for 10 seconds (you may need a thin paper-clip
to press the reset button).
8. Using Roger Select iN with other
Roger microphones
Roger Select iN can be combined with other Roger
microphones, e.g. Roger Table Mic II. Using multiple
microphones allows you to hear a bigger group or
multiple distant speakers.
8.1. Connecting with other microphones
To connect another microphone to your Roger Select iN,
follow these steps:
1) Turn on both microphones.
2) Hold the two microphones close together
(within 10 cm/4 inches).
3) Press the connect button of Roger Select iN.
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8.2. Using multiple microphones
When Roger Select iN is used with other microphones, it
has to be worn by a talker on the chest. When you place
Roger Select iN on the table, it will mute automatically.
Unmuting Roger Select iN will mute the other
microphones that are connected with the Roger Select iN.
Muting Roger Select iN or wearing it on the chest will
Connect status light
reactive the other microphones again.
After pressing the Connect button, the following feedback
may be given by the back indicator light:
Connection was successful - the other Roger microphone
is now connected to your Roger Select iN.
Roger Select iN could not nd another Roger
microphone. Move Roger Select iN closer to the other
Roger microphone and make sure both microphones are
switched on. Then try Connect again.
The other Roger microphone is not compatible with your
Roger Select iN or the other Roger Select iN’s Bluetooth
is still enabled. Please update the software of your Roger
microphones or disable Bluetooth on the secondary
Roger Select iN.
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9. Troubleshooting
Problem Causes Solutions
I cannot
switch my
Roger
microphone
on
I cannot hear
from my
Roger
microphone
The battery is empty Charge your Roger
Your Roger
microphone is
muted (red LED)
Wrong direction
is selected
Your Roger
receivers are not
connected to your
Roger microphone
Your Roger receiver
is not working
Your hearing aids
are not set to the
correct program
microphone for at least two
hours
Unmute your Roger
microphone by pressing the
center touch key
Tap on the segment that is in
the direction of the talker
Hold your Roger microphone
close to each Roger receiver
or Roger compatible hearing
aid and press the Connect
button
Make sure you have attached
the Roger receiver to your
hearing aid and that it is
powered on
Check that your hearing aids
are set to the correct
program (Roger/FM/DAI/EXT)
Problem Causes Solutions
I can hear the
talker but I cannot
understand
what he / she says
I keep losing the
audio signal
I hear too much
noise
The microphone
is too far from
the talker
The microphone
openings are covered
by ngers
The microphone
openings are covered
by dirt
Wrong direction
is selected
Distance between you
and your Roger
microphone is too far
There are obstacles
between you and
your Roger
microphone
Noise is picked
up by your Roger
microphone
Move your Roger
microphone closer to
the talker‘s mouth
Hold the microphone
in a way that the
microphone openings
are not covered
Clean the microphone
openings
Tap on the segment
that is in the direction
of the talker
Move closer to your
Roger microphone
Try to be line of sight
to your Roger
microphone or go
closer to your Roger
microphone
Tap the segment in the
direction of the talker
to reduce background
noise
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Problem Causes Solutions
I do not like to
hear my own voice
over my Roger
microphone
The volume of my
multimedia device
is too low
I cannot hear my
multimedia device
My Roger
microphone has
stopped working
and does not react
to any button
presses
Your voice is picked
up by your Roger
microphone
Incorrect volume
settings
The audio source
is muted
your Roger
microphone is
switched o
The audio cable is not
plugged correctly
Software issue Reboot your Roger
Tap the segment in the
direction of the talker
to minimize your own
voice pickup
Increase volume of
your audio source
Unmute the audio
source
Switch on your Roger
microphone
Plug the audio cable
correctly
microphone
by simultaneously
pressing the on/o and
Connect button for
10 seconds
10. Service and warranty
10.1 Local warranty
Please ask the hearing care professional, where you
purchased your devices, about the terms of the local
warranty.
10.2 International warranty
Phonak oers a one year limited international warranty,
valid as of the date of purchase. This limited warranty
covers manufacturing and material defects. The warranty
is valid only if proof of purchase is shown.
The international warranty does not aect any legal
rights that you might have under applicable national
legislation governing sale of consumer goods.
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11. Compliance information
10.3 Warranty limitation
This warranty does not cover damage from improper
handling or care, exposure to chemicals, immersion in
water or undue stress. Damage caused by third parties
or non-authorized service centers renders the warranty
null and void. This warranty does not cover any services
performed by a hearing care professional in his/her
oce.
Serial number:
Date of purchase:
Authorized hearing care professional
(stamp/signature):
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Europe:
Declaration of Conformity
Hereby Phonak Communications AG declares that this
product is in compliance with the Radio Equipment
Directive 2014/53/EU. The full text of the EU Declaration
of Conformity can be obtained from the manufacturer or
the local Phonak representative or at www.phonak.com
Operation frequency: 2400 – 2483.5 MHz
Power level: < 100 mW
Australia/New Zealand:
Indicates a device’s compliance with applicable
Radio Spectrum Management’s (RSM) and
Australian Communications and Media
Authority (ACMA) regulatory arrangements for
the legal sale in New Zealand and Australia.
The compliance label R-NZ is for radio products
supplied in the New Zealand market under
conformity level A1.
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Notice 1:
This device complies with Part 15 of the FCC Rules and
with Industry Canada’s license exempt RSS standard(s).
Operation is subject to the following two conditions:
1) this device may not cause interference, and
2) this device must accept any interference, including
interference that may cause undesired operation of
the device.
the instructions, may cause harmful interference to
radio communications. However, there is no guarantee
that interference will not occur in a particular
installation. If the device does cause harmful
interference to radio or television reception, which can
be determined by turning the device o and on, the
user is encouraged to try to correct the interference by
one of the following measures:
Notice 2:
Changes or modications made to this device not
expressly approved by Phonak Communications AG
may void the FCC authorization to operate this device.
– Reorient or relocate the receiving antenna.
– Increase the separation between the device
and receiver.
– Connect the device into an outlet on a
circuit dierent from that to which the receiver is
Notice 3:
The device has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
connected.
– Consult the dealer or an experienced radio/TV
technician for help.
of the FCC Rules and ICES-003 of Industry Canada.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
The device generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with
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Notice 4:
Japanese Radio Law Compliance. Business Law
Compliance. This device is granted pursuant to the
Japanese Radio Law . This device should not be
modied (otherwise the granted designation number will
become invalid).
Notice 5:
FCC / Industry Canada RF Radiation Exposure Statement
This device complies with FCC RF radiation exposure limits
set forth for an uncontrolled environment. This
transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
12. Information and explanation
of symbols
The CE symbol is confirmation by
Phonak Communications AG that this
product is in compliance with the Radio
Equipment Directive 2014/53/EU.
This symbol indicates that it is important
for the user to read and take into account
the relevant information in this user guide.
Indicates the device manufacturer.
This symbol indicates that it is
important for the user to pay attention to
the relevant warning notices in this user
guide.
Important information for handling
and product safety.
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Operating
conditions
The device is designed such that it
functions without problems or
restrictions if used as intended, unless
otherwise noted in this user guide.
Temperature transport and storage:
–20° to +60° Celsius (–4° to +140°
Fahrenheit). Temperature operation:
0° to +40° Celsius
(+32° to +104° Fahrenheit).
Keep dry.
Humidity during transportation and
storage: <90% (non-condensing).
Humidity operation: <90%
(non-condensing).
Atmospheric pressure:200 hPa to
1500 hPa.
This symbol on the product or its
packaging means that it should not be
disposed of with your other household
waste. it is your responsibility to dispose
of your waste equipment separately
from the municipal waste stream. The
correct disposal of your old appliance
will help prevent potential negative
consequences for the environment and
human health. This product has an
embedded, nonreplaceable battery. Do not
attempt to open the product or remove the
battery as this may cause injury and damage
the product. Please contact the local
recycling facility for removal of the battery.
Dolby, Dolby Audio, and the double-D symbol
are trademarks of Dolby Laboratories
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13. Important safety information
Please read the information on the following pages before
using your device.
13.1 Hazard warnings
Use only hearing aids that have been specially
programmed for you by your hearing care
professional.
Dispose of electrical components in accordance with
your local regulations.
This device is not for children below 36 months.
It contains small parts that can cause choking,
if swallowed by children. Keep out of reach of
children and mentally challenged people or pets.
If swallowed, consult a physician or hospital
immediately.
The device may generate magnetic elds. If any
inuence of the Roger Select iN on the Implantable
Device (e.g. pacemakers, debrillators, etc.) is
experienced, stop using the Roger Select iN and
contact your doctor and /or the manufacturer of the
Implantable device for advice.
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Changes or modications to any of the devices
that were not explicitly approved by Phonak
Communication AG are not permitted.
Only use accessories approved by
Phonak Communication AG.
The charger provided by Phonak Communications AG
can be used for charging Roger Select iN up to 5000m
altitude. For safety reasons, only use chargers supplied
by Phonak Commnications AG or certied chargers
with a rating of 5VDC, max. 2000 mA and up to
amaximum altitude of 2000m.
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Do not use the device in explosive areas
13.2 Product safety information
(mines or industrial areas with danger of explosions,
oxygen rich environments or areas where ammable
anesthetics are handled) or where electronic
Protect the device connectors, plugs, power supply
from dirt and debris.
equipment is prohibited.
Do not use excessive force when connecting your
Opening the device might damage it. If problems
device to its dierent cables.
occur which cannot be resolved by following the
remedy guidelines in the troubleshooting section of
this user guide, consult your hearing care professional.
Protect the device from excessive moisture (bathing
or swimming areas) and heat sources (radiator).
Protect the device from excessive shock and
When operating machinery, ensure that no parts of
vibration.
your device can get caught in the machine.
Clean the device using a damp cloth. Never use
Do not charge device while it is on your body.
household cleaning products (washing powder,
soap, etc.) or alcohol to clean them. Never use a
microwave or other heating devices to dry the device.
X-ray radiation, CT or MRI scans may destroy or
adversely aect the correct functioning of the
device.
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If the device has been dropped or damaged, if it
overheats, has a damaged cord or plug, or has been
dropped into liquid, stop using your device and
contact authorized service centre.
13.3 Other important information
Protect your eyes of the optical light from the optical
Toslink cable when plugged into the device or TV.
High-powered electronic equipment, larger electronic
installations and metallic structures may impair and
signicantly reduce the operating range.
Device collects and stores internal technical data.
This data may be read by a hearing care professional
in order to check the device, as well as to help you use
your device correctly.
The digital signal sent from the device to a connected
receiver cannot be overheard by other devices which
are not in the microphone’s network.
Notes
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Phonak Communications AG
Länggasse 17
CH-3280 Murten
Switzerland
www.phonak.com
029-0755-02/V1.00/2019-01/na © 2017 Sonova AG All rights reserved
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