Sonova USA TX18 User Guide

Contents

1. Welcome 4

2. Getting to know your Roger Clip-On Mic 6

2.1 Check the package content 6

2.2 How the Roger Clip-On Mic works 7

2.3 Descriptions of the devices 8

2.4 Indicator lights (LED status) 9

3. Getting started 10

3.1 Setting up the docking station 10

3.2 Charging your Roger Clip-On Mic 15

3.3 Switching on and o 18

3.4 Using your Roger receiver 19

3.5 Connecting a receiver 20

4. Using Roger Clip-On Mic 22

4.1 Wearing Roger Clip-On Mic 22

4.2 Using the lanyard 24

4.3 Connecting to multimedia devices 27

2

5. Special functions 30

5.1 Mute 30

5.2 Disconnecting Roger devices (NewNet)s 31

5.3 Verication mods 31

6. Adding additional microphones 33

6.1 Connect 33

6.2 Using additional microphones 37

7. Troubleshooting 40

8. Important information 44

9. Service and warranty 50

10. Information and explanation of symbols 52

3

1. Welcome

Congratulations on choosing the Roger Clip-On Mic
from Phonak. This compact microphone uses adaptive
wireless transmission to help people with a hearing
loss understand more speech in noise and over distance.
It is ideal for use by a partner or friend, plus it includes
an audio input for listening to multimedia and TV
connectivity. It can also be used alongside other Roger
Clip-On Mics and Roger Pens in a microphone network.

Your Roger Clip-On Mic is a Swiss premium-quality
product developed by Phonak, the world’s leading hearing
healthcare company.

4

Please read this User Guide thoroughly to benet from
all the possibilities your Roger Clip-On Mic oers.

If you have any questions, please consult your hearing
care professional or local Phonak support center.

Phonak – life is on www.phonak.com

5

3. Getting started

When the docking station is plugged into the headset

socket of your TV, you can adjust the volume via your
TV’s remote control.

Some TVs will switch o their loudspeakers when you

plug the jack into the headset socket – meaning
the TV will not be audible for other people. In such a
case use the Cinch / RCA or SCART output socket as
described above.

The Roger Clip-On Mic docking station can also be

connected to any other audio device such as an MP3
player, PC or HiFi system using the audio cable.

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29

Once you have connected another microphone to

your primary microphone, it can only be used
together with the primary. The other microphone will
blink red if it does not nd your primary Roger
Clip-On Mic. If you want to disconnect it from your
primary Roger Clip-On Mic, use the NewNet function
(see chapter ‘Special Functions’).

If you want to connect your Roger Clip-On Mic with

a Roger Pen, it is recommended to press the Connect
button of the Roger Pen, making that the primary
microphone.

It is possible to connect up to 10 Roger microphones

to your Roger Clip-On Mic.

35

6. Adding additional microphones

Only one speaker can be heard at a time. When two

people speak at the same time, the person who talked
rst will be heard. When they stop talking, the other
speaker will be heard.

The speaker with the primary microphone (the one

with the

-sticker on the back) should never move
more than 10 m / 30 feet away from the group as
this may disable the other Roger microphones.

If the primary Roger Clip-On Mic is turned o or

moves out of range, the secondary Roger
microphones will start blinking red and will stop
transmitting.

38

7. Troubleshooting

Most probable cause(s)

I cannot switch Roger Clip-On Mic on

J The battery is empty

Poor speech intelligibility

J The microphone is not

positioned correctly

J The microphone openings are

covered by ngers or clothing

I cannot understand the speaker

J The microphone has been

muted

Solution(s)

J Charge Roger Clip-On Mic for

J Move Roger Clip-On Mic

J Make sure Roger Clip-On Mic

J Make sure the microphone

J Check the indicator light – if

at least two hours

closer to the speaker’s mouth

is pointing towards the
speaker’s mouth

openings are not covered by
ngers, clothing or dirt

it is violet, briey press the
on / o button to activate the
microphones

J Your hearing aids are not set to

the correct program

J Your Roger receivers are not

connected to Roger Clip-On Mic

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J Check that your hearing aids

are set to the correct program
(Roger/FM/DAI/EXT)

J Hold Roger Clip-On Mic close

to each Roger receiver in turn
and briey press the Connect
button

Most probable cause(s) Solution(s)

J In case of multiple microphones,

the primary microphone may
not be switched on or may be
out of range

I keep losing the audio signal

J Distance between Roger Clip-On

Mic and Roger receiver is too
large

J Check the indicator light – if

it is blinking red, switch on
the primary microphone and
check that it is within range

J Move closer to the Roger

Clip-On Mic

J There are obstacles between

you and Roger Clip-On Mic

The volume from my multimedia device is too low

J Incorrect volume settings

I cannot hear my multimedia device

JThe audio source is muted

J Roger Clip-On Mic is using

micro-USB audio cable but is
not switched on

J Make sure you can see the

Roger Clip-On Mic (line of
sight)

J Increase the volume of your

audio sourc

J Unmute the audio source

J Switch on Roger Clip-On Mic

to listen to the audio source
via the micro-USB audio cable

41

7. Troubleshooting

Most probable cause(s) Solution(s)

Roger Clip-On Mic’s light is blinking red (single ash)

J Your Roger Clip-On Mic has

been connected to another
microphone which is no
longer available

The Roger Clip-On Mic’s light is blinking red (double ash)

J It’s battery charge is low

My Roger Clip-On Mic is not responding

J Software issue

J Create a NewNet (press the

Connect button fro 7 seconds)
to make Roger Clip-On Mic a
standalone transmitter again

J Charge Roger Clip-On Mic as

soon as possible

J Reboot Roger Clip-On Mic by

simultaneously pressing it’s
two buttons

42

43

8.2 Hazard warnings

Keep this device out of reach of children aged under

3 years.

Opening the device might damage it. If problems

occur that cannot be resolved by following the
guidelines in the Troubleshooting section of this
User Guide, consult your hearing care professional.

Your device should only be repaired by an authorized

service center. Changes or modications to this device
that were not explicitly approved by Phonak are not
permitted.

Please dispose of electrical components in accordance

with your local regulations.

Do not use your device in areas where electronic

equipment is prohibited. If in doubt, please ask the
person in charge.

Device should not be used on aircrafts unless

specically permitted by ight personnel.

45

8. Important information

External devices should only be connected if they

have been tested in accordance with corresponding
IECXXXXX standards.

Only use accessories that are approved by Phonak AG.

Using your device’s cables in any way contradictory to

their intended purpose (e. g., wearing the USB cable
around the neck) can cause injury.

When operating machinery, ensure that no parts of

your device can get caught in the machine.

Do not charge device while it is on your body.

Caution: electric shock. Do not insert plug alone into

electrical outlets.

46

8.3 Product safety information

Protect the device from excessive shock and vibration.

Do not expose your device to temperatures and

humidity outside of the recommended conditions
stated in this User Guide.

Never use a microwave or other heating devices to

dry the device.

Clean the device using a damp cloth. Never use

household cleaning products (washing powder, soap,
etc.) or alcohol to clean the device.

Only recharge your device using chargers supplied

by Phonak or by stabilized chargers providing 5VDC
and ≥500 mA.

Do not connect an USB or audio cable to your device

that exceeds 3 meters (9ft) in length.

When the device is not in use, turn it OFF and store it

safely.

47

8. Important information

Protect the device from excessive moisture (bathing,

swimming), heat (radiator, car dashboard), and direct
contact with skin when sweating (workout, tness,
sport).

X-ray radiation, CT or MRI scans may destroy or

adversely aect the correct functioning of the device.

Do not use excessive force when connecting your

device to its dierent cables.

Protect all openings (microphones, audio input and

charger) from dirt and debris.

If the device has been dropped or damaged, if it

overheats during charging, has a damaged cord or
plug, or has been dropped into liquid, stop using your
device and contact your hearing care professional.

The device has a built-in rechargeable battery. This

battery can be charged and discharged hundreds of
times but may eventually wear out. The battery may
then only be replaced by authorized personnel.

48

8.4 Other important information

S Persons with pacemakers or other medical devices

should ALWAYS consult their physician or the
manufacturer of their device BEFORE using the device.
The use of the device with a pacemaker or other
medical devices should ALWAYS be in accordance with
the safety recommendations of the physician responsible
for your pacemaker or the pacemaker manufacturer.

S Device collects and stores internal technical data.

This data may be read by a hearing care professional in
order to check the device, as well as to help you use
your device correctly.

S The digital signal sent from the device to a connected

receiver cannot be overheard by other devices which
are not in the microphone’s network.

49

9. Service and warranty

9.1 Local warranty

Please ask the hearing care professional, where you
purchased your device, about the terms of the local
warranty.

9.2 International warranty

Phonak oers a one year limited international warranty,
valid as of the date of purchase. This limited warranty
covers manufacturing and material defects. The warranty
is valid only if proof of purchase is shown.

50

9.3 Warranty limitation

This warranty does not cover damage from improper
handling or care, exposure to chemicals, immersion in
water or undue stress. Damage caused by third parties
or non-authorized service centers renders the warranty
null and void. This warranty does not cover any services
performed by a hearing care professional in his/her
oce.

Serial number:

Date of purchase:

Authorized hearing
care professional
(stamp / signature):

51

10. Information and explanation of symbols

The symbol with the crossed-out
garbage bin is to make you aware
that this device may not be thrown
away as normal household waste.
Please dispose of old or unused device,
at waste disposal sites intended for
electronic waste, or give your device
to your hearing care professional
for disposal. Proper disposal protects
the environment and health.
This product has an embedded, non­replaceable battery. Do not attempt
to open the product or remove the
battery as this may cause injury an
damage the product.
Please contact the local recycling
facility for removal of the battery.

54

Manufacturer:

Phonak Communications AG
Laenggasse 17
CH-3280 Murten
Switzerland

EU Representative:

Phonak GmbH
D-70736 Fellbach-Oeffingen
Germany

www.phonak.com/phonak-roger

029-0277-02/V1.00/2013-08/A+W Printed in Vietnam © Phonak AG All rights reserved

Using your device’s cables in any way contradictory to their intended purpose

i

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(e. g., wearing the USB cable around the neck) can cause injury.
When operating machinery, ensure that no parts of your device can get

caught

in the machine.
Do not charge device while it is on your body.
Caution: electric shock. Do not insert plug alone into electrical outlets.

1.2 Product safety information

Protect the device from excessive shock and vibration.
Do not expose your device to temperatures and humidity outside

recommended conditions stated in this User Guide.
Never use a microwave or other heating devices to dry the device.
Clean the device using a damp cloth. Never use household cleaning products

(washing powder, soap, etc.) or alcohol to clean the device.
Only recharge your device using chargers supplied by Phonak or by stabilized

chargers providing 5VDC and ≥500 mA.
Do not connect an USB or audio cable to your device that exceeds 3 meters

(9ft) in length.
When the device is not in use, turn it OFF and store it safely.
Protect the device from excessive moisture (bathing, swimming), heat (radi-

ator,

car dashboard), and direct contact with skin when sweating (workout,

fitness, sport).
X-ray radiation, CT or MRI scans may destroy or adversely aect the correct

functioning of the device.
Do not use excessive force when connecting your device to its dierent cables.
Protect all openings (microphones, audio input and charger) from dirt and

debris.

of the

3

i

If the device has been dropped or damaged, if it overheats during charging,

i

has a damaged cord or plug, or has been dropped into liquid, stop using
your device and contact your hearing care professional.

The device has a built-in rechargeable battery. This battery can be charged
and discharged hundreds of times but may eventually wear out. The battery
may then only be replaced by authorized personnel.

1.3 Other important information

 Persons with pacemakers or other medical devices should ALWAYS

consult
their physician or the manufacturer of their device BEFORE using the device.
The use of the device with a pacemaker or other medical devices should
ALWAYS

be in accordance with the safety recommendations of the physician

responsible

 Device collects and stores internal technical data. This data may

hearing care professional in order to check the device,

for your pacemaker

or the pacemaker manufacturer.

be read by a

as well as to help you

use your device correctly.

 The digital signal sent from the device to a connected receiver cannot be

overheard by other devices which are not in the microphone’s network.

2 Declaration of Conformity

In body worn operation, the devices have been found in compliance with the
requirements of EN 62209-2, FCC rule paragraph 2.1093, the ANSI/IEEE
C95.1:1999, the NCRP Report Number 86 for uncontrolled environment, accord­ing

to the Health Canada’s Safety Code 6 and the Industry Canada Radio Stan-

dards Specification RSS-102 for General Population/Uncontrolled
Hereby, Phonak Communications AG, Länggasse 17, CH-3280 Murten,

exposure.

declares
that these Phonak products are in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC. To obtain a copy of the
Declaration of conformity, please contact the manufacturer or the local Phonak
representative whose address can be taken from the list on www.phonak.com
(worldwide locations).

4

This device complies with Part 15 of the FCC Rules and with RSS210 of Industry
Canada. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. The device
has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide rea­sonable protection against harmful interference in a residential installation. The
device generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference
occur in a particular installation. If the device does cause harmful interference

will

not

to
radio or television reception, which can be determined by turning the device o
and on, the user is encouraged to try to correct the interference by one of the
following measures:

– Reorient or relocate the receiving antenna.
– Increase the separation between the device and receiver.
– Connect the device into an outlet on a circuit dierent from that to which the

receiver is connected.

– Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly ap proved by the
party responsible for compliance could void the user’s authority to operate
the device.

5

3 Service and Warranty

Local warranty

Please ask the hearing care professional, where you purchased your device,
about the terms of the local warranty.

International warranty

Phonak oers a one year limited international warranty, valid as of the date of
purchase. This limited warranty covers manufacturing and material defects. The
warranty is valid only if proof of purchase is shown.

Warranty limitation

This warranty does not cover damage from improper handling or care, exposure
to chemicals, immersion in water or undue stress. Damage caused by third parties
or non-authorized service centers renders the warranty null and void. This warranty
does not cover any services performed by a hearing care professional in his/her
oce.

Serial number:

Purchase date:

Authorized hearing
care professional
(stamp/signature):

6

Utiliser les câbles de votre appareil de manière contraire à leur usage prévu

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(par ex. porter le câble USB autour du cou) peut provoquer des blessures.
Lors de l’utilisation de machines, assurez-vous qu’aucune partie de votre

appareil ne puisse se coincer dans la machine.
Ne chargez pas l’appareil lorsqu’il est sur votre corps.

Avertissement : électrocution. N’insérez pas la fiche seule dans des prises élec­triques.

1.2 Informations sur la sécurité du produit

Protégez l’appareil des chocs et vibrations excessifs.
N’exposez pas votre appareil à des températures et une humidité

ditions recommandées dans le présent Mode d’emploi.
N’utilisez jamais de four à micro-ondes ou d’autres appareils de chauage

pour sécher l’appareil.
Nettoyez l’appareil avec un chion humide. N’utilisez jamais de produits de

nettoyage domestiques (lessive en poudre, savon, etc.) ou d’alcool pour netto­yer l’appareil.

Ne rechargez votre appareil qu’avec les chargeurs fournis par
chargeurs stabilisés fournissant 5 VCC et ≥ 500 mA.

Ne connectez pas de câble USB ou audio de plus de 3 mètres de long à votre
appareil.

Quand l’appareil n’est pas utilisé, éteignez-le et conservez-le en lieu sûr.

Protégez l’appareil contre l’humidité excessive (bain, natation), la chaleur
(radiateur,

tableau de bord de voiture) et le contact direct

vous transpirez (musculation, exercice, sport).
Les radiographies, tomodensitométries ou IRM peuvent détruire

impact négatif sur le bon fonctionnement de l’appareil.

hors des con-

Phonak ou des

avec la peau lorsque

ou avoir un

8

i

N’exercez pas de force excessive lors de la connexion de votre appareil à ses

i

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diérents câbles.
Protégez toutes les ouvertures (microphones, entrée audio et chargeur) de la

saleté et des impuretés.
Si l’appareil est tombé ou a été endommagé, s’il surchaue pendant

gement, si son cordon ou sa fiche est endommagé ou s’il est tombé dans un
liquide, arrêtez de l’utiliser et contactez votre audioprothésiste.

L’appareil a une pile rechargeable intégrée. Celle-ci peut être chargée et
déchargée des centaines de fois mais peut finir par
remplacée que par un personnel autorisé.

1.3 Autres informations importantes

 Les personnes portant un stimulateur cardiaque ou d’autres appareils médicaux

doivent TOUJOURS consulter leur médecin ou le fabricant de leur appareil
d’utiliser l’appareil. L’utilisation
d’autres appareils médicaux doit TOUJOURS être conforme aux recommandations
de sécurité du médecin responsable de votre stimulateur cardiaque
cant du stimulateur cardiaque.

 L’appareil recueille et stocke les données techniques internes. Ces

vent être lues par un audioprothésiste afin de contrôler
à l’utiliser correctement.

 Le signal numérique envoyé par l’émetteur de l’appareil au récepteur

peut pas être entendu par d’autres appareils non intégrés au réseau de l’émetteur.

2 Déclaration de Conformité

Pour l’utilisation sur le corps, cet appareil a été jugé conforme aux exigences
62209-2, Réglementation de la FCC paragraphe 2.1093, l’ANSI/IEEE C95.1:1999, le
rapport numéro 86 du NCRP pour l’environnement non contrôlé, conformément
code de sécurité 6 de Santé Canada et la norme radio CNR-102
pour l’exposition non contrôlée/de la population en général.

de l’appareil avec un stimulateur cardiaque ou

s’user. La pile ne peut être

l’appareil et de vous aider

d’Industrie Canada

le char-

AVANT

ou du fabri-

données peu-

connecté ne

d’EN

au

9

Par la présente, Phonak Communications AG, Länggasse 17, CH-3280 Murten, décla­re que le produit Phonak est conforme aux
pertinentes de la directive

1999/5/CE. Pour obtenir une copie de la Déclaration de

exigences principales et autres dispositions

conformité, veuillez contacter le fabricant ou le représentant Phonak local dont l’ad­resse figure sur la liste du site www.phonak.com (sites à travers le monde).

Cet appareil est conforme aux sections 15 des réglements de la FCC et à CNR-210
d’Industrie Canada. Le fonctionnement aux deux conditions suivantes : (1) Cet
appareil ne doit pas provoquer d’interférences gênantes et (2) l’utilisateur de cet
appareil doit accepter les interférences reçues, y compris les interférences pouvant
provoquer un fonctionnement non désiré. Cet équipement a été testé et jugé en
conformité avec les limites aérentes à un appareil numérique de classe B, en
vertu de la section 15 des règlements de la FCC. Ces
assurer une protection raisonnable contre

les interférences nuisibles dans un en-

normes sont conçues pour

vironnement résidentiel. Cet appareil génère, utilise et peut émettre de l’énergie
radioélectrique et, s’il n’est pas installé ou utilisé selon les directives, peut causer
des interférences nuisibles aux communications radio. Cependant, il n’existe aucu­ne garantie que des interférences ne se produiront pas dans une installation

parti­culière. Si cet appareil est la source d’interférences nuisibles pour la réception des
ondes de radio ou de télévision, ce qui peut être déterminé en mettant l’appareil

hors
tension, puis sous tension, il est recommandé de tenter d’éliminer ces interférences
en appliquant l’une ou plusieurs des mesures suivantes :

– Réorienter ou déplacer l’antenne réceptrice.
– Éloigner l’appareil du récepteur.
– Brancher l’appareil dans une prise d’un circuit diérent de celui qui alimente le

récepteur.

–

Consulter le détaillant ou un technicien radio ou télévision qualifié

pour obtenir de

l’aide.

Avertissement de la FCC : tout changement ou toute modification non ex­pressément approuvés par la partie responsable de la
entraîner l’annulation des droits d’utilisation

de cet appareil.

conformité pourrait

10

3 Service et garantie

Garantie locale

Veuillez consulter l’audioprothésiste à l’endroit où vous avez acheté votre appareil
au sujet des conditions de la garantie locale.

Garantie internationale

Phonak propose une garantie internationale limitée d’un an, valide à compter de la
date d’achat. Cette garantie limitée couvre tous les défauts de fabrication et maté­riels. La garantie est uniquement valide sur présentation d’une preuve d’achat.

La garantie internationale n’aliène aucun des droits légaux dont vous pouvez
bénéficier selon votre législation nationale régissant la vente de produits de
consommation.

Limitation de garantie

Cette garantie ne couvre pas les dommages dus à une manipulation ou un entretien
inadaptés, l’exposition à des produits chimiques, l’immersion dans l’eau ou une
sollicitation excessive. Les dommages causés par des tiers ou des centres de service
non autorisés annulent

la garantie. Cette garantie ne couvre pas les services

eectués par un audioprothésiste dans son bureau.

Numéro de série:

Date d’achat :

Audioprothésiste
autorisé
(tampon/signature) :

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029-3180 / V1.00 / 2013-06 / visu’l Printed in Vietnam © Phonak AG All rights reserved