Sonova USA ITEV10, ITEV13, ITEV10O User Manual

(V90/V70/V50/V30)

User Guide

This user guide is valid for:

Wireless models

Phonak Virto V90-10 O
Phonak Virto V90-10
Phonak Virto V90-312
Phonak Virto V90-13
Phonak Virto V70-10 O
Phonak Virto V70-10
Phonak Virto V70-312
Phonak Virto V70-13
Phonak Virto V50-10 O
Phonak Virto V50-10

CE mark applied

2015
2015
2015
2015
2015
2015
2015
2015
2015

2015
Phonak Virto V50-312
Phonak Virto V50-13
Phonak Virto V30-10 0
Phonak Virto V30-10
Phonak Virto V30-312
Phonak Virto V30-13

2015

2015

2015

2015

2015

2015

Non wireless models

CE mark applied

Phonak Virto V90-nano
Phonak Virto V90-10 NW O
Phonak Virto V70-nano
Phonak Virto V70-10 NW O
Phonak Virto V50-nano
Phonak Virto V50-10 NW O
Phonak Virto V30-10 NW O

2015
2015
2015
2015
2015
2015
2015

3

Your hearing aid details

If no box is checked and you do not know the

model of your hearing aid, please ask your hearing
care professional.

Model

F Phonak Virto V-nano
F Phonak Virto V-10 NW O
F Phonak Virto V-10 O
F Phonak Virto V-10
F Phonak Virto V-312
F Phonak Virto V-13

Your hearing care professional:

Battery type

10
10
10
10
312
13

5

Your hearing aids have been developed by
Phonak – the world leader in hearing solutions based
in Zurich, Switzerland.

These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years
of listening pleasure.

Please read the user guide carefully to make sure that
you understand and get the best out of your hearing aids.
For more information about features and benets, simply
contact your hearing care professional.

Phonak – life is on
www.phonak.com

Download the Phonak Support App

To have an individual and interactive user guide
always with you, download the Phonak Support App
on your mobile device. For more information please
visit: www.phonak.com/supportapp

Contents

Your hearing aid

1. Quick guide

2. Parts of the hearing aid
Using the hearing aid

3. Left & right hearing aid markings

4. On/O

5. Batteries

6. Putting on the hearing aid

7. Removing the hearing aid

8. Push button

9. Volume control

10. Adjusting Virto V-nano with Phonak MiniControl

8

10

12
13
14
16
17
19
20

21

Further Information

11. Care and maintenance

12. Wireless accessories

13. Service and warranty

14. Compliance information

15. Information and description of symbols

16. Troubleshooting

17. Important safety information

23
26
29

31
35
38
40

7

1. Quick guide

Left & right hearing aid markings

Blue marking for left
hearing aid.

Red marking for right
hearing aid.

Left Right

Changing batteries

1 2 3

Remove the
sticker from the
new battery.

Open the
battery door.

Place battery in the
battery door with the
“+” symbol facing

8

upwards.

On/O

Push button

OOn

Models with this option only:
The push button on your hearing aid

Volume control

can have various functions.

Models with this option only:
To increase the volume, turn the
volume control forwards. To decrease
the volume, turn the volume control
backwards.

9

2. Parts of the hearing aid

The pictures below show the models described in this user
guide. You can identify your personal model by:

• Checking “Your hearing aid details” on page 5.

• Or comparing your hearing aid with the following
shown models. Pay attention to the shape of the
hearing aid and if a volume control is present.

Virto V-nano, V-10 O and V-10 NW O

Sound output / wax protection system

Push button

(optional)

Custom made
shell

Battery door

Removal handle

10

Virto V-10

Sound output / wax protection system

Custom made

Push button

Removal handle

Virto V-312

Push button

Volume control

shell
Battery door

Volume control
(optional)

Sound output / wax protection system

Custom
made shell

Battery door

(optional)

Virto V-13

wax protection system

Volume control

Custom made shell

Sound output /

Push button
Battery door

(optional)

11

3. Left & right hearing aid markings

There is a red or blue marking to tell you if it is a left or a
right hearing aid. The color mark is located on the shell
(text printed in red or blue), or shell is colored
red or blue.

Blue marking for left hearing aid.

Red marking for right hearing aid.

12

4. On/O

The battery door is also the on/o switch.

1

Closed battery door =
hearing aid is on

2

Opened battery door =
hearing aid is o

When you switch on the hearing aid you may hear

a start-up melody.

13

5. Batteries

1 2 3

Remove the
sticker from the
new battery.

If it is dicult to close the battery door: Check that

the battery is inserted correctly and the “+” symbol
is facing upwards. If the battery is not inserted
correctly, the hearing aid will not work and the
battery door can be damaged.

Open the
battery door.

Place battery in the
battery door with the
“+” symbol facing
upwards.

14

Low power: You will hear two beeps when the battery
is low. You will have approximately 30 minutes to
change the battery (this can vary, depending on the
hearing aid settings and battery). We recommend that
you always have a new battery on hand.

Replacement battery

This hearing aid requires zinc-air batteries. Identify the
correct battery size (10, 312 or 13) by:

• Checking “Your hearing aid details” on page 5.

• Checking the marking on the inner side of the

battery door.

• Checking the following table.

Model

Phonak Virto
V-nano
V-10 NW O
V-10 O, V-10
V-312
V-13

Zinc air
battery
size

10
10
10
312
13

Color
marking on
package

yellow
yellow
yellow
brown
orange

IEC
code

PR70
PR70
PR70
PR41
PR48

ANSI
code

7005ZD
7005ZD
7005ZD
7002ZD
7000ZD

Please ensure you use the correct type of battery in

your hearing aids (zinc-air). Please also read chapter

17.2 for further information on product safety.

15