Sonova USA ICOM1 User Manual

User Guide

iCom

™

Your hearing care professional

029-0692-02/V1.00/2007-12/A+W

Printed in Switzerland © Phonak AG All rights reserved

www.phonak.com

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Contents

Welcome 6

Description 8

iCom accessories 9

Getting Started 10

Charging the battery 10
Operating time 11
Battery status 12
Turning your iCom ON or OFF 12
Wearing your iCom 14
Checking the connection to your
hearing instruments 15
Indicators cover 16

Introduction to Bluetooth 17

What is Bluetooth? 17
What Bluetooth devices
can I use with my iCom? 17
Bluetooth device compatibility 18
Bluetooth operating range 19
Using a Bluetooth device 20

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Contents

Start streaming 42
Pause streaming 43
Stop streaming 43
Streaming interruptions 44

Reset button 45

Indicators 46

Important information 54

Maintenance and care 54
Safety notice 55
Important points 56
Troubleshooting 58

myPilot (optional) 64

Service and warranty 67

Declaration of conformity 68

Phonak distributors worldwide 70

Setting up Bluetooth devices 21

Pairing with your mobile phone 21
Connecting your mobile phone 23
Pairing and connecting iCom with a Bluetooth
transmitter 24
Pairing and connecting iCom with a Personal
Computer (PC) 26
Deleting Bluetooth pairings 28

Using your iCom with your mobile phone 29

How your iCom interacts with your
mobile phone 29
Speaking into your iCom 31
Moving out of Bluetooth range 32
Incoming calls 32
Accepting incoming calls 33
Rejecting incoming calls 34
Making a call 34
Ending a call 36

Using audio devices and FM 37

Streaming priorities 37
Connecting via audio cable (3.5 mm jack) 38
Connecting via Bluetooth 39
Connecting an FM system 40

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Congratulations on choosing the iCom from Phonak.
iCom expands the ways in which you hear your world
by wirelessly connecting your hearing instruments to
your mobile phone, portable MP3 player, personal
computer and many other devices.

Please read this manual carefully to benefit from
all the features of your iCom. Ask your hearing care
professional if you have any questions.

For further information, please visit the Phonak
website www.phonak.com.

Phonak – life is on

For your safety, carefully read the chapter
Important information, on pages 54 – 63.

What is the iCom?

iCom is the bridge between your hearing instruments
and audio devices:

• It can wirelessly receive audio from Bluetooth­enabled devices such as mobile phones and
personal computers.

• Using Bluetooth adapters, the iCom can wirelessly
receive audio from devices such as your home
stereo and telephone.

• It can also connect many devices – such as
portable MP3 players and radios – via a standard
audio jack.

• iCom is also compatible with Phonak’s range of
FM receivers via Europlug input.

iCom wirelessly streams the received audio signal to
your hearing instruments so that you can use these
devices easily and seamlessly.

You can concurrently connect multiple audio
devices to your iCom. The audio sources are
automatically prioritized. Refer to page 37 for
more information.

Welcome

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Description



















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• Audio cable, 1m (3 ft.)

• USB cable, 3m (10 ft.)

• Power supply Bluetooth audio adapter

Contents may vary depending on country.

iCom accessories

Buttons

 ON/OFF button
 Communication button
 Bluetooth pairing button
 Reset button

Inputs

 Audio input (3.5mm jack)
 FM input (Europlug)
 Charging input (mini-USB)
 Microphone openings

Indicators

 Battery indicator
 Audio streaming indicator
 Bluetooth indicator

Other

 Neckloop

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Charging the battery

Your iCom has an internal, rechargeable battery.
To charge it, plug in the charging cable as shown in
the picture below. Then plug the other end of the
charging cable into a power outlet.

Your iCom will turn OFF automatically when a
charger is connected.

For safety reasons, recharge the battery only with
chargers supplied by Phonak.

Getting Started

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During the charging process, the battery indicator
will light orange. Once the battery is fully charged, the
indicator will turn green.

Charging an empty battery typically takes about
90 minutes. It is safe to leave the charger connected
overnight—the battery cannot be overcharged.

When charging your iCom for the first time, leave
it to charge for at least three hours, even if the
battery indicator turns green earlier.

A new battery’s full performance is achieved only
after two or three complete charge and discharge
cycles.

Operating time

Fully charged, your iCom will operate for up to
10 hours in normal use.
Battery consumption and the operating time of the
iCom depends greatly on the usage of the device. Heavy
use of the audio streaming and Bluetooth functions
will reduce the operating time of your iCom between
battery recharges.

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Getting Started

Your iCom battery can be charged hundreds of
times. If the operating time of your iCom reduces
substantially, please contact your hearing care
professional.

Battery status

While turned ON, your iCom indicates the battery
status on the battery indicator as follows:

• Green, slow flash 컄 Battery level is high

• Orange, medium flash 컄 Battery level is moderate

• Red, fast flash 컄 Battery level is low

Once the fast, red flashing starts, your iCom will still
operate for about an hour, but you should recharge the
battery as soon as possible.

Turning your iCom ON or OFF

To turn ON your iCom, press and hold the ON/OFF
button as shown in figure  for about a second until
you see the battery indicator turn on as shown in
figure . Release the ON/OFF button. Once your iCom
is fully operational, the battery indicator will be

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colored and flash according to the current battery
charge as described above.

To turn OFF your iCom, press and hold the ON/OFF
button for about two seconds until you see the battery
indicator turn green. Once you release the ON/OFF
button, the battery indicator will go dark and your iCom
will be OFF.





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Wearing your iCom

To put your iCom around your neck, open the neckloop
by unplugging it as shown in the picture below.

Plug in the neckloop as shown below. This will activate
the built-in antenna and is necessary for the iCom to
communicate with your hearing instruments.

Checking the connection to your
hearing instruments

To check that your iCom and at least one hearing
instrument can communicate successfully, briefly press
the communication button. If the check was successful,
the streaming indicator will light yellow for a few
seconds.

If the connection check fails, the streaming indicator
will rapidly flash yellow for a few seconds. In this
case, refer to the troubleshooting section of this guide
on page 58.

Getting Started

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Indicators cover

If you prefer to hide the indicators, engage the
indicator cover as shown below.

Indicators visible

Indicators covered

Getting Started Introduction to Bluetooth

What is Bluetooth?

Bluetooth provides a way for devices like mobile
telephones, laptops and personal computers to
communicate wirelessly.

Your iCom supports Bluetooth to allow audio to be
wirelessly received from many different audio devices
and transmitted to your hearing instruments. For
example, you can receive mobile phone calls directly
to your hearing instruments or listen to music from
your PC.

For further information about Bluetooth, visit
www.bluetooth.org.

What Bluetooth devices can I use with my iCom?

First, check whether the device you wish to use is

Bluetooth-enabled: Look for the following symbol on
the device or in its user guide.

Second, the range of possible applications on a Blue­tooth-enabled device is defined by “profiles”. The device

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you wish to use with your iCom must support the
appropriate Bluetooth profiles. These differ depending
on what you want to do with your iCom:

• To receive mobile phone calls your mobile phone
must support either the “Handsfree” or “Headset”
profile. Many, but not all mobile phones support
these Bluetooth profiles. Look for this information
in your mobile phone’s user guide.

• To listen to stereo music from your mobile phone or
PC, it must support the “A2DP” / “Stereo Headset”
profile. Fewer devices support this Bluetooth profile.
Look for this information in your device’s user
guide.

Bluetooth device compatibility

Although Bluetooth is a widely-supported standard,
manufacturers differ in how they implement it.
Unfortunately, some Bluetooth-enabled devices are
compatible only with certain other devices. If a
problem occurs in the connection between your device
and your iCom, or if you are uncertain regarding
your device’s Bluetooth capabilities, please consult your
device’s user guide or ask the manufacturer.

Bluetooth operating range

Your iCom supports Bluetooth operation up to a range
of 10m (30 ft.). Line-of-sight between your iCom and
other device is not required. However, the following
factors may affect the range achieved:

• Interference in the environment may reduce
the operating range of Bluetooth.

• The Bluetooth device with which you are
connecting may support a more limited range
than the 10m supported by the iCom.

If your Bluetooth device moves out of range of your
iCom and has an active audio connection, this
connection will be terminated. If the device is then
moved back into range of your iCom, it may or
may not resume streaming to your hearing instruments.
This depends on the device.

Introduction to Bluetooth

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Using a Bluetooth device: pairing and connecting

If your device is Bluetooth-enabled and supports the
appropriate profiles, it can communicate with the
iCom only after completing two simple procedures:
Pairing and connecting.

The pairing procedure allows you to control which
Bluetooth devices are permitted to communicate with
each other. It needs to be completed only once for
each device you wish to use with your iCom. The pairing
procedure is described in detail for each of the
Bluetooth device types in the sections which follow.

Once a device is permitted to communicate with the
iCom by the pairing procedure, the connection
procedure configures the device to actually output
its audio signal over the Bluetooth connection. This
procedure is also described in the sections which follow.
Some Bluetooth devices perform the connection
procedure automatically after pairing.

Introduction to Bluetooth Setting up Bluetooth devices

This section describes the pairing and connection
procedure for Bluetooth devices.

Pairing with your mobile phone

As described above, it is only necessary to perform
the pairing procedure once. The pairing procedure
is controlled by your mobile phone. Different mobile
phones have different menu structures. You should
therefore refer to your mobile phone’s user guide or
dealer support if you cannot complete the pairing
procedure with the generic steps described here. On
the Internet, at www. phonak.com/icom, Phonak
also provides Bluetooth pairing instructions specific to
some of the most popular mobile phone manufacturers.

To pair your iCom and mobile phone:

1. Charge and turn ON both your iCom and mobile

phone. Place them next to each other.

2. Find the connectivity settings of your phone. Look
for the “Bluetooth” feature in the main menu or
one of the submenus such as “Connectivity”.

3. On your mobile phone, ensure that the Bluetooth
feature is turned ON.

4. Initiate the pairing process on your iCom by
pressing the Bluetooth button for about 2 seconds

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until the Bluetooth indicator flashes blue. Your
iCom will remain in the pairing mode for two minutes
or until the pairing is completed.

5. On your mobile phone choose to search for
Bluetooth devices.

6. Your mobile phone should present a list of Bluetooth
devices discovered. Select “iCom” from this list.

7. Your mobile phone may then ask you to enter a
passcode. If so, enter “0000” (four zeros).

Your iCom should now be paired to your mobile phone.
Some mobile phones may ask which Bluetooth service
you wish to enable. Select “Headset” and, if available,
“Stereo Headset”.

Setting up Bluetooth devices

Connecting your mobile phone

Once your mobile phone and iCom are paired, the
mobile phone needs to be ‘connected’ to your iCom
before it will actually send audio signals to it. This
function should also appear in your mobile phone’s
“Bluetooth” menu, usually under a list of “Paired
devices”. In that list, highlight your iCom and select
“Connect”. Confirmation of successful connection
is indicated on iCom by the Bluetooth indicator slowly
flashing blue.

When your iCom and mobile phone are connected,
you may see a headset symbol on the main screen
of your mobile phone, similar to this:

The connection between your iCom and your mobile
phone will be maintained as long as the two devices
remain ON and within range of each other. If either
device is switched off or moves out of range, you may
need to perform the connection procedure again.

On some phones you can configure “Automatic
reconnection”. We recommend that you do so if this
feature is available. Refer to the user guide of
your mobile phone for instructions on how to do this
if supported.

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