Sonova USA EC2, EC1 User Manual
Phonak EasyCall
User Guide
Contents
1. Welcome 5
2. Getting to know your EasyCall 7
2.1 How the device works 7
2.2 Device description 8
3. Getting started 9
3.1 9
Understanding the indicator light
3.2
3.3
3.4
3.5
3.6
3.7
4. Attaching EasyCall onto the cell phone 19
4.1 Attaching using the Phonak hard case 19
4.2 Attaching using double-sided adhesive tape 20
Charging the battery
Initial pairing to a phone
Connecting to the cell phone
Testing the connection to the hearing aids
11
12
13
15
16
18
2
5. Daily use 25
5.1 Correct holding position 25
5.2 Making a call 27
5.3 Accepting a call 28
5.4 Setting the phone volume during call 29
5.5 Ending a call 29
6. More detailed information 30
6.1 Low battery indication 30
6.2 Transferring a call 30
6.3 Second incoming call 31
6.4 Deleting paired Bluetooth devices 32
6.5 Removing EasyCall from the phone 33
3
Contents
7. Troubleshooting 34
8. Service and warranty 40
8.1 Local warranty 40
8.2 International warranty 40
8.3 Warranty limitation 41
9. Compliance information 42
10. Information and explanation of symbols 45
11. Important safety information 49
4
1. Welcome
Phonak EasyCall is a quality product developed by
Phonak, one of the world’s leading companies in hearing
technology.
The intended use is to wirelessly connect your Phonak
hearing aids to your cell phone.
Please read the user instructions thoroughly in order to
benet from all the possibilities EasyCall has to oer.
Phonak – life is on www.phonakpro.com
0560
CE mark applied: 2014
5
1. Welcome
Hearing aid compatibility
This product uses a dedicated wireless link to Phonak
hearing aids. Please ask your hearing care professional
about your hearing aids compatibility.
This user guide is valid for:
Phonak EasyCall
Compatible with wireless Spice, Spice+ and Quest based
hearing aids.
Phonak EasyCall II
Compatible with wireless Venture based hearing aids
and newer.
6
2. Getting to know your EasyCall
2.1 How the device works
Phonak EasyCall is securely
attached to a cell phone.
Own voice
It picks up the call from
the phone via Bluetooth®
and transmits the
max. 25 cm
(10")
callers voice directly to
both hearing aids
simultaneously.
Communication
Caller’s voice
During the call, hold the cell
phone (with EasyCall attached)
within 25 cm (10") distance
to both hearing aids.
max. 25 cm
(10")
EasyCall is designed for speech and cell phone use
only. Music streaming and video calls are usually
not supported, although some phones are capable
of doing this.
Bluetooth® is a registered trademark owned by the Bluetooth SIG, Inc.
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2. Getting to know your EasyCall
2.2 Device description
A Call button with
built-in light indicator
B Micro-USB
charging input
C Microphone
opening
D Cell phone scratch-
protection ring
E Optional double-
sided adhesive tape
Optional accessories
For the best placement of
EasyCall, check the
availability of a Phonak
EasyCall hard case to
match your cell phone on
www.phonak.com/easycall
E
A
D
C
B
8
3. Getting started
3.1 Understanding the indicator light
Switching on
Pairing mode
During phone call
Bluetooth connected
On and ready to
connect
Low battery warning
Green for 2 seconds
Red for 2 seconds
Rapid blue blink
Solid blue
Blink blue every
5 seconds
(max. 1 minute)
Blink green every
5 sec. (max. 1 hour)
13 short red blinks
every minute
9
Charging
Solid red
Fully charged while
Solid green
charger attached
60 seconds after no call is in progress, the blue
blinking will stop to save power. Pressing the
call button will lit the indicator light as long as
EasyCall is switched on.
10
3. Getting started
3.2 Charging the battery
Plug the larger end of the charging cable into a USB
power source. Plug the smaller end into the
micro-USB port on EasyCall.
The indicator light is red during charging and will
turn green when charging is complete.
This may take up to 3 hours. If the EasyCall is used
while charging, the charging may take longer.
EasyCall has a non-removable rechargeable
battery.
Before using EasyCall
for at least 3 hours.
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It is safe to leave EasyCall connected to the
charger overnight.
The full performance of a new battery is achieved
only after three complete charge and discharge
cycles.
Press and hold the call button
The integrated indicator light
will turn green when switching on.
Pressing the button twice within 2 seconds will also
switch on EasyCall.
Release the button immediately after turning red to
avoid the start of Bluetooth pairing.
If a phone is not connected for 60 minutes, EasyCall
12
3. Getting started
3.4 Initial pairing to a phone
Before using EasyCall with a cell phone, the devices must
Make sure EasyCall and the cell phone are within
1 meter (3 ft.) range.
Enable Bluetooth on the cell phone.
If EasyCall has never been paired, it will
automatically be in pairing mode after switching
on. This is indicated by a rapidly blinking blue
indicator light.
To manually start pairing on
EasyCall, press and hold the call
button for 10 seconds until the
indicator light starts to rapidly
blink blue.
Start the pairing process on the phone within 1 minute
according to the phone user guide.
13
Your phone shows a list of found Bluetooth devices.
Select “Phonak EasyCall” from this list and enter
code “0000” if prompted.
Completion of pairing
After successful pairing, the EasyCall indicator light
will stop rapidly blinking blue. This can take up to
2 minutes but usually occurs within a few seconds.
The phone only needs to be paired once. It
Pairing to another cell phone
To use EasyCall with another cell phone, manually start
the pairing again as described on the previous page.
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3. Getting started
3.5 Connecting to the cell phone
Switch EasyCall on by
pressing the call button for
2 seconds.
After your phone has been paired
to EasyCall, they will automatically
connect to each other. This is
indicated by the corresponding
Bluetooth symbol on the phone and
may take up to 30 seconds.
If they do not connect automatically
Ensure the phones’ Bluetooth feature is turned on.
connect EasyCall with the cell phone (for some older
phones this may be a necessary step).
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If it still does not connect, go to your phone’s
Bluetooth menu and select EasyCall from the list of
paired Bluetooth devices. Open the EasyCall Bluetooth
settings and set the “Allow automatic connection” to
“yes”.
The connection will be maintained as long as
the devices remain switched on, within a 3 meter
(10 ft.) range and the Bluetooth feature is enabled.
3.6 Testing the connection to the hearing aids
Before attaching EasyCall to a cell phone you
should do a basic function test.
With the EasyCall connected to a phone, dial a number
such as your voicemail box.
The EasyCall indicator light should turn solid blue.
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3. Getting started
Keep the phone and EasyCall
within a 0.5 meter (20") range
while holding the EasyCall
<25 cm (10")
device next to your hearing
aids (<25 cm / 10").
<50 cm (20")
Your hearing aids switch to the phone streaming
program and you can hear the phone signal through
your hearing aids.
If you cannot hear the phone signal through your
hearing aids while the EasyCall indicator light is
solid blue, ask your hearing care professional about
the compatibility of EasyCall or EasyCall II with
your hearing aid model.
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