Sonim XP8800 User Manual

XP8

USER GUIDE

CONTENT

GENERAL INFORMATION

Sonim and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trade-marks of the respective owners with whom they are associated.

THIRD PARTY TRADEMARKS

Google, Android, Google Calendar, Google Now, Google Play and other marks are trademarks of Google Inc. Disposal of Old Electrical and Electronic Equipment

The symbol of the crossed-out wheeled bin indicates that within the countries in the European Union, this product, and any enhancements marked with this symbol, cannot be disposed as unsorted waste but must be taken to separate collection at their end- oflife.

Congratulations on the purchase of a Sonim XP8 (XP8800) mobile phone! This phone is LTE smartphone enabled and has an intuitive feature-rich user interface, which allows you to make the best use of offered functions.

PHONE MODELS COVERED

This user guide covers Sonim XP8 phone with the model number XP8800.

SONIM SUPPORT INFORMATION

For additional product and support information, visit

www.sonimtech.com.

USE THE GUIDE EFFECTIVELY

Familiarize yourself with the terminology and symbols used in the guide to help you use your phone effectively.

DISPOSAL OF BATTERY

Please check local regulations for disposal of batteries. The battery should never be placed in municipal waste. Use a battery disposal facility if available.

GUIDELINE FOR HEADPHONE AND EARPHONE

To prevent possible hearing damage, please do not listen at high volume levels for long periods.

Please register your phone at http://sonimxperience.

com/registration_portal/portal/registration.php to

receive product information and updates.

HOME SCREEN

TOUCH & HOLD

DRAG Touch and hold an item for a moment and

SWIPE OR SLIDE

DOUBLE TAP

PINCH In some applications, you can zoom

This is the screen displayed when the phone is in standby mode.

Touch and hold an item on the screen by

touching it and not lifting your nger until

an action occurs.

then, without lifting your nger, move your nger on the screen until you reach the

target position.

Quickly move your nger across the

surface of the screen, without pausing

when you rst touch. For example, you

can slide a home screen left or right to view the other home screens.

Tap quickly twice on a web page, map

or other screen to zoom. For example,

double-tap a web page in Browser to zoom in, and double-tap again to zoom out.

in and out by placing two ngers on

the screen at once and pinching them together or spreading them apart.

Sonim devices are covered by a 3-Year comprehensive warranty. The battery is covered by a 1-Year limited warranty.

TABLE OF CONTENTS

GENERAL INFORMATION 2

Third Party Trademarks ..................................................... 2

Disposal of Battery ............................................................ 2

Guideline for Headphone and Earphone .......................... 2

Phone Models Covered ..................................................... 2

Sonim Support Information .............................................. 2

Use the Guide Effectively .................................................. 2

USING YOUR SONIM XP8 15

Switching On the Phone .................................................. 16

Setting Up Your Phone .................................................... 16

Key Description ............................................................... 16

Notication Bar Icons ...................................................... 17

Phone Operations Without SIM Card ............................. 17

Setting up and Using Lock Screen ................................. 18

Changing the Wallpaper .................................................. 18

Capturing a Screenshot................................................... 18

SAFETY GUIDELINES 6

Hearing Aid Compatibility (HAC) Regulations for Mobile

Phones ............................................................................... 7

Avoid High Temperatures .................................................. 7

Personal Medical Devices ................................................. 7

Child Safety ........................................................................ 8

Emergency Calls ................................................................ 8

Battery Safety Warning for IEEE1725 ............................... 9

Charging Safety Warning .................................................. 9

BATTERY USAGE 10

Inserting the Battery ........................................................ 10

Disposal of Battery .......................................................... 10

Warning ............................................................................ 10

Verifying and Optimizing Battery Usage ......................... 11

Tips to Extend the Battery Life ........................................ 11

YOUR SIM/MEMORY CARD 12

Removing the Battery ...................................................... 12

Inserting the SIM Card ..................................................... 13

Inserting Memory Card .................................................... 13

GETTING STARTED 14

What Is In the Box? ......................................................... 14

Phone Specications ....................................................... 14

SUGGESTIONS 19

NETWORKS AND INTERNET 20

Wi-Fi ................................................................................. 20

Mobile Network................................................................ 20

Data Usage ...................................................................... 21

Hotspot & Tethering ........................................................ 21

Wireless Emergency Alerts .............................................. 21

VPN .................................................................................. 22

Roaming ........................................................................... 22

CONNECTED DEVICES 22

Bluetooth .......................................................................... 22

Cast .................................................................................. 23

NFC .................................................................................. 23

Android Beam .................................................................. 23

Printing ............................................................................. 23

USB .................................................................................. 23

APPS & NOTIFICATIONS 24

Apps Info .......................................................................... 24

Notications ..................................................................... 24

App Permissions .............................................................. 24

Advanced ......................................................................... 24

TABLE OF CONTENTS

BATTERY SETTINGS 25

Battery .............................................................................. 25

DISPLAY SETTINGS 25

Display ............................................................................. 25

SOUND SETTINGS 26

Sound ............................................................................... 26

SYSTEM 34

Language & Input ........................................................... 34

Gesture ............................................................................ 35

Date and Time ................................................................. 35

Backup ............................................................................. 35

Reset Options .................................................................. 36

About Phone .................................................................... 36

STORAGE SETTINGS 27

USB POWER SAVING 28

SECURITY AND LOCATION SETTINGS 28

Security Status ................................................................. 28

Device Security ................................................................ 28

Privacy ............................................................................. 29

USERS AND ACCOUNTS 30

Users ................................................................................ 30

Accounts for Owner ......................................................... 30

ACCESSIBILITY 31

Accessibility ..................................................................... 31

Volume Shortcut Key ....................................................... 31

Downloaded Services ...................................................... 31

Screen Readers ............................................................... 31

Display ............................................................................. 31

Interaction Controls ......................................................... 31

Audio & On-screen Text .................................................. 32

Experimental .................................................................... 32

ACCESSORIES 32

CSM Settings ................................................................... 32

MANAGING CONTACTS 37

Adding a Contact ............................................................ 37

Creating a New Contact ................................................. 37

Viewing Contact Details .................................................. 37

Editing the Contact Details .............................................. 37

Sending a Message from Contacts ................................ 37

Menu Options .................................................................. 37

Searching a Contact ........................................................ 38

Sharing a Contact ............................................................ 38

Deleting a Contact ........................................................... 38

MANAGING CALL SETTINGS 39

Making a Call ................................................................... 39

Dialing a Number via Contact ......................................... 39

Adding Contact from Home Screen ............................... 39

Viewing Call History ......................................................... 39

Call History Screen .......................................................... 39

Deleting Call History ........................................................ 39

SENDING MESSAGES 43

Message+ ....................................................................... 43

Managing Message Options ........................................... 43

Managing Message Settings ........................................... 44

PROGRAMMABLE KEYS 33

SYSTEM UPDATES 33

GOOGLE 34

TABLE OF CONTENTS

SONIM SCOUT 47

Setup ................................................................................ 47

Utilities .............................................................................. 47

Support ............................................................................ 47

USING APPLICATIONS 48

Camera............................................................................. 48

Calendar ........................................................................... 48

Clock ................................................................................ 48

Calculator ......................................................................... 49

Sound Recorder .............................................................. 49

File Manager .................................................................... 49

SIM Toolkit ....................................................................... 49

Downloads ....................................................................... 50

FM Radio.......................................................................... 50

REGULATORY INFORMATION- USA MARKET 51

RF Exposure Information (SAR) ...................................... 51

FCC Caution .................................................................... 51

Industry Canada Statement (IC: 8090A-PC4000) .......... 52

INDEX 53

TABLE OF CONTENTS

SAFETY GUIDELINES

Please read and understand the following safety guidelines before you use the phone. These guidelines provide details to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones.

Do not use the phone at a refueling point. Observe restrictions when using radio equipment at fuel depots, chemical plants or where blasting operations are in progress.

Electrical interference may obstruct the use of your phone. Observe restrictions in hospitals and near medical equipment.

Switch off your cellular phone when in an aircraft. Wireless phones can cause interference or danger to an aircraft. In an

aircraft, the phone can be used in ight

mode.

Do not expose the device to high temperatures (in excess of 55°C).

The symbol of the crossed-out wheeled bin indicates that this product, and any enhancements marked with this symbol, can not be disposed as unsorted waste but must be taken to separate collection at their end-of-life.

Ensure that only qualied personnel install

or repair your phone.

The Sonim XP8800 is water-proof and can be submerged to 2 meters for 30 minutes.

• Ensure to close the audio connector and SIM slot properly. This will prevent the deposit of water droplets on the connectors, when the phone is immersed in water.

• Water droplets may condense under the display cover if the phone is

immersed in water with signicant

drop in temperature. This does not indicate water leakage. The droplets will disappear at room temperature.

The Sonim XP8800 is dust-resistant, rugged and shock-resistant. However, it is not dust-proof or unbreakable if subjected to overwhelming impact. For best results and long product life, one should protect the Sonim XP8800 from salt water, dust and strong impacts.

SAFETY GUIDELINES

Adhere to road safety laws. Do not hold/

use a phone while you are driving; nd a safe place to stop rst. Use hands-free

microphone while you are driving.

Avoid using the phone in close proximity

to personal medical devices, such as pacemakers and hearing aids.

Use only Sonim XP8800 approved charging equipment to charge your phone and avoid damage to your phone.

HEARING AID COMPATIBILITY (HAC) REGULATIONS FOR MOBILE PHONES

In 2003, the FCC adopted rules to make digital wireless telephones compatible with hearing aids and cochlear implants. Although analog wireless phones do not usually cause interference with hearing aids or cochlear implants, digital wireless phones sometimes do because of electromagnetic energy emitted by the phone’s antenna, back light, or other components. Your phone is compliant with FCC HAC regulations (ANSI C63.19- 2011). While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise and phones also vary in the amount of interference they generate. The wireless telephone industry has developed a rating system for wireless

phones to assist hearing device users in nding phones

that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have

the rating on their box or a label located on the box. The

ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.

This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you

have questions about return or exchange policies, consult

your service provider or phone retailer. M-Ratings: Phones rated M3 or M4 meet FCC

requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.

T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/ higher of the two ratings. (Note that not all hearing devices have telecoils in them.)

Your phone meets the M4/T4 level rating.

Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you

nd this rating. For more information about FCC Hearing

Aid Compatibility, please go to http://www.fcc.gov/cgb/

dro.

have questions about return or exchange policies, consult

your service provider or phone retailer.

AVOID HIGH TEMPERATURES

Leaving the device in hot or cold places, such as in a closed car in summer or winter conditions, reduces the capacity and lifetime of the battery. For the best results,

try to use the device between -20°C and +55°C (-4°F and 131°F). A device with a hot or cold battery may

not work temporarily, even when the battery is fully charged. Battery performance is particularly limited in temperatures well below freezing.

PERSONAL MEDICAL DEVICES

Mobile phones may affect the operation of cardiac pacemakers and other implanted equipment. Please avoid placing the mobile phone over the pacemaker, for

example in your breast pocket. When using the mobile

phone, place it at the ear opposite the pacemaker. If a minimum distance of 15 cm (6 inches) is kept between the mobile phone and the pacemaker, the risk of interference is limited. If you suspect that interference is taking place, immediately turn off your mobile phone. Contact your cardiologist for more information. For other medical devices, consult your physician and the manufacturer of the device. Comply with instructions to switch off the device or deactivate the RF transmitter when required, especially when posted in hospitals and airplanes. Equipment used in these places may be sensitive to radio waves emitted from the device and adversely affect their operation. Also, observe restrictions

at gas stations or other areas with ammable atmosphere or when close to electro-explosive devices.

SAFETY GUIDELINES

CHILD SAFETY

Do not allow children to play with your mobile phone or its accessories. Keep it out of their reach. They could hurt themselves or others, or could accidentally damage the mobile phone or accessories. Your mobile phone and its accessories may contain small parts, which could be detached and create a choking hazard.

EMERGENCY CALLS

Mobile phones operate using radio signals, which cannot guarantee connection under all conditions. Therefore you should never rely solely upon any mobile phone for essential communications (e.g. medical emergencies). Emergency calls may not be possible in all areas, on all cellular networks, or when certain network services and/ or mobile phone features are in use. Check with your local service provider.

WARNING

It is not allowed to connect any external devices to all ports/interface (USB, Top x-pand and side

connector) in Hazardous area.

SAFETY GUIDELINES

BATTERY SAFETY WARNING FOR IEEE1725

CHARGING SAFETY WARNING

Do not disassemble or open crush, bend or deform, puncture or shred.

Do not modify or re manufacture, attempt to insert foreign objects into the battery, immerse or

expose to water or other liquids, expose to re, explosion or other hazard.

Only use the battery for the system for which it is

specied.

Only use the battery with a charging system that

has been qualied with the system per CTIA Certication Requirements for Battery System Compliance to IEEE 1725. Use of an unqualied battery or charger may present a risk of re, explosion, leakage, or other hazard.

Do not short circuit a battery or allow metallic conductive objects to contact battery terminals.

Promptly dispose of used batteries in accordance with local regulations.

The equipment shall only be charged when in the

non-hazardous area using a charger specically

supplied for use with the unit USB cable and AC charger S42A02(US plug)/ S42A00(EU plug)/ S42A01(UK plug).

DC5 V/2A pin recommend to use charger with SELV function.

Replace the battery only with another battery

that has been qualied with the system per this standard, IEEE-Std-1725. Use of an unqualied battery may present a risk of re, explosion,

leakage or other hazard. Only authorized service providers shall replace battery. (If the battery is non-user replaceable).

Battery usage by children should be supervised.

Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.

Improper battery use may result in a re, explosion or other hazard.

HAZARDOUS LOCATION USAGE WARNING

BATTERY USAGE

DISPOSAL OF BATTERY

Sonim XP8 phone comes with a removable battery. For any battery related queries, contact Sonim customer support.

• Use only a Sonim XP8800 certied battery that is designed for this phone model.

• The use of other batteries may void the warranty terms of your phone and cause damage.

• It is recommended to protect the battery from

extreme temperature environments and moisture.

• Please keep the battery out of the reach of children.

INSERTING THE BATTERY

1. UNSCREW COVER

To open the battery cover, rotate the battery cover screw in a counter clockwise direction. Sometimes, the battery cover may be tight and

some extra effort is required to open it. You can

use the screwdriver provided to open the screw.

2. LIFT THE COVER

Lift the back cover to reveal the battery slot.

Please check local regulations for disposal of batteries. The battery should never be placed in municipal waste. Use a battery disposal facility if available.

CHARGING THE BATTERY

The battery delivered with your mobile phone is not fully charged.

We recommend that you charge your mobile for 5 hours

before you use your mobile phone for the rst time.

Only the power supplies with outputs meet the SELV requirements can be used for charging.

The maximum allowable input voltage for the

phone is 9v.

There is a risk of explosion while charging if the

battery has been replaced by an incorrect type.

If the battery is completely out of charge, it can take several minutes for the charging icon to Appear when the charger is connected.

WARNING

3. INSERT BATTERY

Insert the battery and ush into the battery slot

such that the metallic contacts at the bottom of the battery are aligned with the metallic contacts within the battery compartment.

4. CLOSE COVER

Close the battery cover. Rotate the battery cover screws in clockwise direction. You can use the screwdriver provided to tighten the screws. Ensure not to over-tighten the screws.

BATTERY USAGE

ONLY THE BATTERY CAN BE REPLACED IN NON-HAZARDOUS LOCATION.

1. INSERT CHARGER

Insert the charger plug into a power outlet.

2. CONNECT TO THE PHONE

The charging port is located in the lower side of the phone, below the back cover. Insert the charger connector to the charging port.

3. CHARGING ANIMATION/ICON

• If the battery is being charged when the phone is switched off, a battery charging animation with current battery level is displayed.

• If the battery is being charged while the phone is switched on, the battery icon on the status bar shows the animation indicating that the battery is being charged.

• After the battery is fully charged the charging animation stops and you can disconnect the charger from the phone.

VERIFYING AND OPTIMIZING BATTERY USAGE

You can check the battery usage status and also close some applications to save battery power. In the all application screen, select Settings ( ) > Battery ( ).

The current battery level (charging or not charging) is displayed on the top of the screen. The discharge graph on the top of the screen shows the battery level over time since you last charged the device, and how long you have been running on battery power.

The list at the bottom of the screen shows the breakdown of battery usage for individual apps and services. Touch any listed items for more details. The details screen for some apps includes buttons that allow you to adjust settings affecting power usage, or stop the application completely.

TIPS TO EXTEND THE BATTERY LIFE

Follow these tips to extend your phone’s battery life.

• If you are not using Wi-Fi, Bluetooth, or GPS, use the Settings to turn them off. The GPS setting is located in Settings > Personal > Location.

• Set screen brightness to Low and set a shorter Sleep timeout (15 seconds). The display settings are located in Settings > Device > Display.

• If you are traveling and do not have access to mobile data or Wi-Fi network, switch to Airplane mode. Select Airplane mode from Quick Settings.

If you stop some apps or services, your device may not work correctly.

BATTERY USAGE

YOUR SIM/MEMORY CARD

Purchase a SIM card from a mobile operator. The SIM

card associates your network services (for example,

phone number, data services, and so on) with your phone.

REMOVING THE BACK COVER

1. UNSCREW COVER

To open the battery cover, rotate the battery cover screw in an counter clockwise direction.

REMOVING THE BATTERY

1. UNSCREW COVER

After removing the back cover, remove the battery by using Sonim screw driver tool.

2. LIFT THE COVER

Lift the back cover to reveal the battery slot.

3. USE SONIM SCREWDRIVER

You can use the Sonim provided screwdriver tool to open the screws.

YOUR SIM/MEMORY CARD

INSERTING THE SIM CARD

1. UNSCREW COVER

Use the provided Sonim screwdriver to unscrew the battery cover screw on the back of the phone.

INSERTING MEMORY CARD

1. SLIDE THE SILVER CLIP

Slide (push forward) and lift the silver clip over the designated slot.

2. LIFT THE COVER

Remove the battery cover and the battery.

3. INSERT SIM CARD

Slide the silver clip and insert the SIM card. Lock the silver clip.

2. PLACE THE

MEMORY CARD

Place the memory card in the designated slot and close the silver clip.

3. USE SONIM

SCREWDRIVER

You can use the Sonim provided screwdriver tool to open the screws.

YOUR SIM/MEMORY CARD

GETTING STARTED

WHAT IS IN THE BOX?

The list of items in the Sonim XP8 phone box are:

• Sonim XP8 phone

• Battery

• Quick Start Guide

• Screw Driver

• Type C Cable

• Quick Charger

• Battery Cover

PHONE SPECIFICATIONS

FEATURE DESCRIPTION

Chipset Qualcomm MSM8920 Band LTE: 1/2/3/4/5/7/8/12/13/14/20/25/

26/27/28/29/30/38/39/40/41/66

UMTS: B1/B2/B4/B5/B8

GSM: 850/900/1800/1900MHz Antenna MIMO antenna for LTE Wi-Fi Dual bands (2.4G/5G)

802.11 a/b/g/n/ac/e/k/r/h with

hotspot

Wi-Fi Direct (Miracast™)

Memory 64GB eMMC 5.1 / 4GB LPDDR4x

CONNECTIVITY

Bluetooth BT5.0/BLE (Low Energy)

Languages Supported

Capacity(mAh) 4900 mAh, removable Li-ion Battery Life Standby: up to 656 hours

PHYSICAL CHARACTERISTICS

Ambient temperature

Size 141mm x 63.9 mm x 23mm

Weight Approx. 260 gms

English and Spanish

Talk time: up to 47 hours

Music playback: up to 20 hours

Video playback: up to 18 hours

Web browsing: up to 22 hours

-20ºC to +55ºC

FEATURE DESCRIPTION

Dedicated keys PTT Key/Power Key/Volume key

(Up and Down)/Camera key/ Emergency key

Ports Water-proof USB2.0 type-C, High

Speed, OTG

DISPLAY

Size 5.0”

Resolution

Outdoor Visibility

Capacity 262K colors Brightness 400

Microphone 3 Mics with noise cancellation Speaker Dual front facing speaker, loudness

Audio Formats AMR-NB, AMR-WB, AAC, AAC+,

Video Formats 3GP,MP4, WMV, AVI, MOV,

Image Formats JPEG

Graphic Formats

FM Radio Yes Camera 12MP Auto focus with low light

LED Torch Light Reuse with camera ash LED

320x432 Transmissive

Yes

AUDIO

up to 105dB at 10cm

MULTIMEDIA

AAC+V2, MP3,V-SELP, AMR

12.65, AMR 6.6,

MPEG-2, MPEG-4,H.263, H.264, H-265

JPEG, PNG, and BMP

sensor

8MP camera with x focus

GETTING STARTED

USING YOUR SONIM XP8

910

1. Sonim XPand Connector

2. Microphones

3. USB-C

4. Power ON Button

5. Volume Up / Down

6. PTT Button

7. Display

8. App Tray

9. Back Button

10. Home screen Button

11. Recent Button

12. Google Search Bar

13. Battery Level Indicator

USING YOUR SONIM XP8

14. LED Notication

15. Receiver

16. Notication Bar

17. Sonim SecureAudio Connector

18. Yellow Key

19. Alarm Key

20. Torch/Flash Light

21. Rear Facing Camera

22. Memory Card Slot Under Battery

23. SIM Card Slots Under Battery

24. Battery Cover

25. Back Cover Screw

SWITCHING ON THE PHONE

Press and hold Power button for 2 seconds. When the phone is switched on, it tries to register with

the network. After successful registration, the name of the service provider is displayed.

Ensure that a valid SIM card is inserted in your phone.

SETTING UP YOUR PHONE

For instructions on using your phone’s buttons, charger, battery, and other hardware features, check the printed Quick Start Guide provided along with your phone.

1. Message/Alert

Notications

2. Service

Indicator and Signal Strength bar

3. Battery charge

indicator and time

4. Home screen

5. Application

Grid or Menu

The rst time you turn on your device, it will take you

through the steps to get the set up. You will be prompted to do the following:

1. Choose the language you want your phone to use.

2. Connect to a Wi-Fi network or your cellular data

network.

3. Sign-in with your Google Account.

If you have Gmail account, use the same e-mail address and password to sign-in. By signing in, all your e-mail, contacts, calendar events, and other data associated with that account will be synced to your phone. If you have more than one Google Account, you can add them later.

If you do not have a Google Account, you can create one during the setup process. You can also skip this step and create later.

MANAGING HOME SCREEN

After you complete the phone setup, the home screen is displayed. The home screen is the beginning point to access all the device’s features.

Device comes equipped with pre-installed screen protector for added protection.

KEY DESCRIPTION

The navigation keys are located below the display screen.

ICONS DESCRIPTION

Back:

Opens the previous screens in the working sequence till the home screen is displayed. Once the home screen is displayed it will remain there even when you press the back key.

Home: Short press on any app: Shows the home

screen.

Long press: Google Assistant

Recent:

Short Press:

Opens a list of thumbnail images of apps you have worked on recently. To open an app, touch it. To remove any application from this list, swipe the application to left or right.

Double press: Launches the menu options of any application.

YOUR SONIM XP8

+ 37 hidden pages