Documentation
HiPath 8000
OpenStage 60
OpenStage 80
OpenStage Key Module
Operating Manual
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Important information
Important information
Trademarks
Q
For safety reasons, the telephone should only be supplied
with power:
• using the original power supply unit.
Part number: C39280-Z4-C51x (x: 0=EU, 1=US, 2=UK)
or
• in a LAN with PoE (Power over Ethernet), which complies with the IEEE 802.3af standard.
Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel.
Use only original Siemens accessories. The use of other
accessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid.
The device conforms to the EU directive 1999/5/EC as attested by the CE marking.
All electrical and electronic products should be disposed of
separately from the municipal waste stream via designated
collection facilities appointed by the government or the local authorities.
Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and
recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old
appliance, please contact your city office, waste disposal
service, the shop where you purchased the product or your
sales representative.
The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC.
Countries outside the European Union may impose other
regulations regarding the disposal of electrical and electronic equipment.
2
Important information
Location of the telephone
• The telephone should be operated in a controlled environment with an
ambient temperature between 5•C and 40•C.
• To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone
distance is 50 cm.
• Do not install the telephone in a room where large quantities of dust
accumulate; this can considerably reduce the service life of the telephone.
• Do not expose the telephone to direct sunlight or any other source of
heat, as this is liable to damage the electronic components and the
plastic casing.
• Do not operate the telephone in damp environments such as
bathrooms.
Software update
During a software update, the phone must not be disconnected
from the power supply unit, the LAN line or the phone line.
An update action is indicated by messages on the display and/or by
flashing LEDs.
Online documentation
This and other documentation can be found on the Internet at:
http://www.enterprise-communications.siemens.com
> Phones & Clients > (select product) > Downloads.
To view and print documentation in PDF format, you require
Acrobat Reader (free software):
http://www.adobe.com
Technical notes, current information about firmware updates, frequently
asked questions and lots more can be found on the Internet at:
http://wiki.siemens-enterprise.com/.
> Products
3
Contents
Contents
Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Online documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . . . . . . . . . . . . .11
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . 12
Single-line telephone/multi-line telephone. . . . . . . . . . . . . . . . . . . . . . . 13
Getting to know your OpenStage phone . . . . . . . . .14
The OpenStage 60 user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . 16
OpenStage Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
OpenStage Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Keys and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Audio controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mode keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
TouchGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Trunk keys (on multi-line phones only). . . . . . . . . . . . . . . . . . . . . . . 22
Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Graphic display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Display keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Telephony dialogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Context menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Pop-up window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Application tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4
Contents
Applications available on your OpenStage phone 33
Application navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Telephony interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Single-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Multi-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Phonebooks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
LDAP directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Managing call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Entry details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Managing call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Entry details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Program/Service menu/Applications menu . . . . . . . . . . . . . . . . . . . . . 43
User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Help function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Secure voice transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Answering a call via the loudspeaker (speakerphone mode). . . . . . 47
Answering a call with a headset . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Switching to the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
En-bloc dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Activating/deactivating the microphone . . . . . . . . . . . . . . . . . . . . . . . . 53
Consulting a second party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Canceling a consultation call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . 55
Connecting parties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
5
Contents
Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Programming call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Activating/deactivating call forwarding. . . . . . . . . . . . . . . . . . . . . . . 60
Activating call forwarding for all calls. . . . . . . . . . . . . . . . . . . . . . . . 61
Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Requesting callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Responding to a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Permitting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Calling back missed calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Programmable sensor keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
List of available functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Programming programmable sensor keys. . . . . . . . . . . . . . . . . . . . 67
Programming enhanced functions. . . . . . . . . . . . . . . . . . . . . . . . . . 68
Using programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Enhanced phone functions. . . . . . . . . . . . . . . . . . . . .71
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Rejecting a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Deflecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Configuring call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
CTI calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Dialing with the DDS key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Dialing from the local phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Dialing from the LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Dialing a phone number from a list . . . . . . . . . . . . . . . . . . . . . . . . . 86
Calling a contact from a group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Using autodial delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Local conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Centralized Conference (V1 R3.x or higher). . . . . . . . . . . . . . . . . . . 92
Making calls with multiple lines . . . . . . . . . . . . . . .94
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Accepting calls for the primary line . . . . . . . . . . . . . . . . . . . . . . . . . 94
Accepting calls for secondary lines . . . . . . . . . . . . . . . . . . . . . . . . . 94
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Manual trunk seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Automatic trunk seizure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Dial last dialed number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
During calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Making and receiving calls on a single line . . . . . . . . . . . . . . . . . . . 97
Making and receiving calls with multiple lines. . . . . . . . . . . . . . . . . 97
6
Contents
Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Calling a station directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Call pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Deflecting a call to a DSS station . . . . . . . . . . . . . . . . . . . . . . . . . 101
Settings for MultiLine (keyset) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Displaying the line in the "Overview" tab . . . . . . . . . . . . . . . . . . . . 102
Setting the time for a delayed ringer . . . . . . . . . . . . . . . . . . . . . . . 103
Configuring the "Overview" tab display . . . . . . . . . . . . . . . . . . . . . 104
Rollover for a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Phonebooks and call lists . . . . . . . . . . . . . . . . . . . . 106
Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Creating a new contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Editing a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Selecting a preferred phone number . . . . . . . . . . . . . . . . . . . . . . . 107
Deleting all phonebook entries . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Managing contact groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Deleting a group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Configuring voice recognition for a contact . . . . . . . . . . . . . . . . . . 110
Saving a picture for a contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Quick search in the phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Changing the display format for contacts . . . . . . . . . . . . . . . . . . . 112
LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Finding an LDAP entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Viewing details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Deleting entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Deactivating the ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Enabling do not disturb via a key . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Enabling do not disturb via the idle menu . . . . . . . . . . . . . . . . . . . 117
Allowing "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
User password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Mobility function . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Mobility scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . 122
Logging on and off at different phones . . . . . . . . . . . . . . . . . . . . . 122
Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . . . . 123
Logging on to the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Logging off from the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
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Contents
Logging on at different telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Logging on with forced logoff at a remote phone . . . . . . . . . . . . . 125
Logging on with forced, delayed logoff at a remote phone. . . . . . 126
HiPath 8000 functions . . . . . . . . . . . . . . . . . . . . . . . .128
Feature toggle key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Using system call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Call forwarding busy line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Call forwarding don’t answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Call forwarding unconditional. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Call forwarding selective . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Making anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Deactivating anonymous calling. . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Activating anonymous calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Temporarily activating anonymous calling for the next call . . . . . . 134
Temporarily deactivating anonymous calling for the next call . . . . 134
Creating a list for selective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
For call acceptance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
For call rejection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Rejecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Accepting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Using abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Single-key abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Two-key abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Tracing a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Hunt group functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Individual phone configuration . . . . . . . . . . . . . . .141
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Adjusting the display to a comfortable reading angle . . . . . . . . . . 141
Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Duration for idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Lamp brightness for TouchSlider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Setting TouchGuide sensitivity (V1 R4.x or higher) . . . . . . . . . . . . . . . 147
Contrast for key modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Setting the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Setting the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Time display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Date display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Setting daylight saving time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Automatic daylight saving time . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
8
Contents
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Activating/deactivating the ringer. . . . . . . . . . . . . . . . . . . . . . . . . . 157
Adjusting the volume during a call. . . . . . . . . . . . . . . . . . . . . . . . . 157
Nonsecure voice communication tone and message (R4.4) . . . . . 158
Setting the language and country . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Country-specific setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Activating and deactivating Bluetooth . . . . . . . . . . . . . . . . . . . . . . 161
Open Bluetooth discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Bluetooth name for your OpenStage. . . . . . . . . . . . . . . . . . . . . . . 163
Configuring pairing settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Entering the pairing PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Managing Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Blacklist for Bluetooth devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Transferring contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Receiving a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Sending a vCard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Using a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Connecting the Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . 177
Testing a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Backup/restore (V1 R3.x) . . . . . . . . . . . . . . . . . . . . . 179
Saving user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Restoring user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Deleting a user backup on a storage medium. . . . . . . . . . . . . . . . . . . 182
Displaying and checking backups on USB media . . . . . . . . . . . . . . . . 183
Resetting user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Resetting programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . 183
Web interface (WBM). . . . . . . . . . . . . . . . . . . . . . . . 184
Calling up the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Administrator Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
9
Contents
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Contact partner in the case of problems. . . . . . . . . . . . . . . . . . . . . . . 189
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190
10
General information
General information
About this manual
This document contains general descriptions of the technical options,
which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may be
due to one of the following reasons:
• The function is not configured for you or your telephone. Please contact your system support representative.
• Your communications platform does not feature this function. Please
contact your Siemens sales partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with OpenStage
and all of its functions. It contains important information on the safe and
proper operation of your OpenStage phone. These instructions should be
strictly complied with to avoid operating errors and ensure optimum use of
your multifunctional telephone in the network.
These instructions should be read and followed by every person installing,
operating or programming an OpenStage phone.
For your own protection, please read the section dealing with safety
in detail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the
unit.
This user guide is designed to be simple and easy to understand, providing
clear step-by-step instructions for operating your OpenStage phone.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used
functions.
Symbols used in the manual
Operations and settings that can be made both at the phone and over the
Web interface are indicated by an icon and page reference.
V is a reference to an operation or setting performed directly
on the phone
z is a reference to an operation or setting performed via the
Web- interface
11
General information
Service
If you experience problems or defects with the phone, please dial the service number for your country.
Intended use
The OpenStage phone is a desktop unit designed for voice transmission
and for connection to the LAN. It can also be used as a workstation device.
Any other use is regarded as unauthorized.
Telephone type
The identification details (exact product designation and serial number) of
your telephone can be found on the nameplate on the underside of the
base unit. Specific details concerning your communications platform can
be obtained from your service technician.
Please have this information ready when you contact our service department regarding faults or problems with the product.
The Siemens service department can only help you if you experience problems or defects with the phone.
Should you have any questions regarding operation, your specialist
retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact
your network provider.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the telephone
(front right) should be kept clear.
The optimum handsfree distance is 20 in. (50 cm).
• Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display. This ensures you have a frontal
view of the display while eliminating light reflexes.
– Adjust the contrast as required Æ page 141.
12
General information
Single-line telephone/multi-line telephone
Your OpenStage 60/80 is a "multi-line telephone". This means that multiple
lines can be configured, which is not the case with single-line phones.
Each line is assigned an individual phone number which you can use to
make and receive calls.
The programmable sensor keys function as line keys on multi-line phones
Æ page 22.
The "Overview" tab on the telephony interface provides information about
the lines configured on your phone and the current status of each line
Æ page 35.
A number of specific features must be considered when using a multi-line
phone to make and receive calls Æ page 94.
13
Getting to know your OpenStage phone
Getting to know your OpenStage phone
The following sections describe the most frequently used operating elements and the displays on your OpenStage phone.
The OpenStage 60 user interface
The diagram shows an OpenStage 60, the description applies to both
product variants.
9
2
1
3
4
1 You can make and receive calls as normal using the handset.
2 The large graphic display permits intuitive operation of the phone
Æ page 26.
3 You can use the user-friendly mode keys to operate the phone’s ap-
plications. To select a tab within an function press the relevant key
repeatedly until the required tab is displayed.Æ page 19
4 Use the TouchGuide to navigate conveniently through the applica-
tions on your telephone Æ page 20.
5 You can customize your telephone by assigning phone numbers and
functions to the programmable sensor keys Æ page 21.
6 The function keys allow you to call up the most frequently used
functions during a call (e.g. Disconnect) Æ page 18.
7 Audio keys are also available, allowing you to optimally configure the
audio features on your telephone Æ page 18.
8 The To u c h S l i d e r allows you to adjust the current volume (e.g. tele-
phone rings - ringer volume) Æ page 18.
9 Incoming calls are visually signaled via the call display.
10 The keypad can be used to enter phone numbers and text
Æ page 24.
14
6
5
7
8
10
Getting to know your OpenStage phone
Ports on the underside of the phone
Keyboard
Power supply unit
Key module
OpenStage operating features
Display type Color
Illuminated display
Programmable sensor keys 9 8
Full-duplex speakerphone function
Headset ;;
USB master ;;
Interface for key modules ;;
Bluetooth ;;
3-port (10/100) switch Æ page 16 ;;
Web-based Management (WBM) ;;
USB
port
e. g. PC
Network switch
Headset
Handset
OpenStage 80 60
TFT
640x480
;
Color
TFT
320x240
;
;;
To avoid damaging your OpenStage phone, make sure you use the
adapter cable C39195-Z7704-A5 when connecting a USB stick.
Do not connect a USB hub to the USB master as this can cause stability problems.
15
Getting to know your OpenStage phone
Using network ports more efficiently
The OpenStage 60/80 has an in-built mini-switch or 3-port switch (10/100
Mbps). This means that you can directly connect one additional network
device in each case (e.g. a PC) via the telephone with the LAN.
To connect OpenStage 60/80 to a PC, you require only a commercial
network cable (uncrossed).
Using this connection option saves one network port for each switch used
and requires fewer or shorter network cables when arranged correctly.
OpenStage 60/80Network switch PC
16
Getting to know your OpenStage phone
OpenStage Key Module
The OpenStage Key Module is a key module attached to the side of the
phone that provides 12 additional illuminated, programmed sensor keys.
You can assign and use these sensor keys according to your needs, in the
same way as the keys on the telephone Æ page 21.
You can attach up to two OpenStage Key Modules to your OpenStage 60/
80.
The diagram shows an OpenStage Key Module for OpenStage 80.
Other technical explanations, safety notices, and installation instructions can be found in the relevant documentation. You can download
these from the Internet at http://www.siemens.com/enterprise
"Downloads" > "Installation Guides".
OpenStage Manager
This program offers an additional option for tailoring your OpenStage to
your personal needs.
Contact your service personnel for the latest version of OpenStage
Manager.
>
17
Getting to know your OpenStage phone
Keys and controls
Function keys
Key Function when key is pressed
End (disconnect) call Æ page 49.
s
Activating/deactivating call forwarding Æ page 57.
r
Initiate voice dialing Æ page 85.
q
Audio controls
Audio keys
Key Function when key is pressed
Activate/deactivate the loudspeaker Æ page 47.
n
Activate/deactivate headset Æ page 47.
o
Activate/deactivate microphone (also for speakerphone mode)
p
Æ page 53.
To u c h S l i d e r
Similar to the TouchGuide Æ page 20, you can set properties for your telephone, such as the volume, by sliding your finger over the TouchSlider.
The blue illuminated slider control displays the volume setting for the current tone (ring tone, handset tone and loudspeaker tone). You can adjust
the volume by moving the slider left or right.
Set the lamp brightness of the TouchSlider Æ page 146
18
Getting to know your OpenStage phone
Mode keys
These sensor keys allow you to switch to the required application with the
simple stroke of a key. To select a tab within an application press the relevant key repeatedly until the required tab is displayed.
Key Function when key is
pressed
Display telephony interface
t
Æ page 34
Display phonebooks
u
Æ page 36
Display call lists Æ page 39 Blue: Application is active
w
Display voicemails
x
Æ page 42
Display Program/Service
v
menu/Applications menu
Æ page 43
Display Help function
y
Æ page 45
The icons for the mode keys also appear on the display Æ page 32.
LED display
Blue: Application is active
Flashing blue: Open another application during a call
Blue: Application is active
White: New entry in call list
Blue: Application is active
White: New voicemail
Blue: Application is active
Blue: Application is active
19
Getting to know your OpenStage phone
TouchGuide
Before using the telephone, remove the protective covering from
the TouchGuide ring surface.
With this control, you can manipulate most of your phone’s functions as
well as its displays.
Operation Functions when key is pressed
Press
Press
Press
c In idle mode:
• Open the idle menu Æ page 28
In lists and menus:
• Go to next level
Entry selected:
• Perform action
You can now access a context menu:
• Open the context menu
a In idle mode:
• Open the idle menu Æ page 28
In lists and menus:
• One level back
Entry selected:
• cancel action
In input fields:
• Delete character to the left of the
cursor
d In lists and menus:
• Scroll down
• Hold down: Jump to the end of the
list/menu
Press
b In lists and menus:
• Scroll up
• Hold down: Jump to the start of
the list/menu
Move your finger
around the inner
wheel
W
Press the
20
i key. Entry selected:
In lists and menus:
• Scroll up or down
In input fields:
• Select a character in the display
keyboard Æ page 27
• Set the sensitivity Æ page 147
• Perform action
• Initiate call
Getting to know your OpenStage phone
Programmable sensor keys
Your OpenStage 80 has nine (OpenStage 60: eight) illuminated sensor
keys. You can assign functions or numbers to them.
To open the programming menu, press and hold down the relevant sensor
key Æ page 67.
To activate the programmed function, briefly press the relevant key
Æ page 70.
Increase the number of programmable sensor keys by connecting a
key module Æ page 17.
Depending on how they are programmed, you can use the sensor keys as:
• Function keys Æ page 66
• Repdial keys Æ page 66
• Direct station selection keys Æ page 99
Touch the key briefly to activate the programmed function or dial the stored
number Æ page 70.
Press and hold down the function key to open a menu for programming it.
Repdial keys and direct station selection keys can only be programmed via
the Program/Service menu Æ page 67.
A label for the function is displayed to the left of the key; it cannot be
changed. You can define the labeling for repdial or DSS keys according to
your requirements Æ page 68.
The status of a function is shown by the LED on the corresponding sensor
key.
Meaning of LED displays on function keys
LED Meaning of function key
Off The function is deactivated.
S
Flashing
T
On The function is activated.
R
[1] In this manual, flashing sensor keys are identified by this icon, regardless of the flashing in-
terval. The flashing interval represents different statuses, which are described in detail in
the corresponding sections of the manual.
1
The function is in use.
21
Getting to know your OpenStage phone
Trunk keys (on multi-line phones only)
The programmable sensor keys on multi-line phones function as trunk
keys. Each key programmed with the "Line" function is handled as a line.
This means up to 9 line keys can be configured on OpenStage 80 and up
to 8 on OpenStage 60.
A distinction is drawn here between primary, secondary and phantom
lines. Each of these line types can be used on a private or shared basis
Æ page 23.
Primary line
All multi-line telephones have a primary line. This line can be reached in the
usual manner via your public phone number. Incoming calls are signaled on
this line.
To avoid conflict between individual multi-line phones, the functions
"Do not disturb" and "Call forwarding" can only be used for the primary line.
Secondary line
The secondary line on your phone is used as a primary line by another subscriber in the LAN. Your primary line, which is configured on another telephone in the LAN, simultaneously functions as the secondary line on that
telephone.
Phantom line
Phantom lines are not used as primary lines by any telephones in the LAN.
Phantom lines are established when the number of lines provided by a
communications system exceeds the number of available telephones.
22
Getting to know your OpenStage phone
Line utilization
• Private line: A line that is used by a single telephone. This line cannot
be used as a secondary line by another telephone.
• Shared line: A line that is configured on multiple telephones. The line
status (if configured) is displayed in the "Overview" tab for all telephones that share this line. If, for example, a shared line is being used
by a telephone, a status message indicating that this line is busy is displayed on all other telephones.
• Direct call line: A line with a direct connection to another telephone.
The line status is indicated by the LED in addition to the display in the
"Overview" tab Æ page 35.
LED display
LED Explanation
S
T
R
Off: The phone is in idle mode.
Flashing:
• Incoming call on the line Æ page 94
• Hold reminder is activated Æ page 75
Flickering:
• Outgoing call on the line
• The incoming call was prioritized and selected in accordance with the "Automatic line selection for incoming
calls" option
Fast blinking: The line is on "Hold".
Blinking: Call forwarding is activated
Illuminated: The line is busy
23
Getting to know your OpenStage phone
Keypad
Te x t i n p ut
In cases where text input is possible, you can use the keypad to input text,
punctuation and special characters in addition to the digits 0 to 9 and the
hash and asterisk symbols. To do this, press the numerical keys repeatedly.
Example: To enter the letter "h", press the number
twice. When entering the text, all available characters for this key are displayed. After a short while, the character in focus is displayed in the input
field.
To speed up the input, you can confirm your entry by pressing "i"
on the navigator after you have selected the required character.
To enter a digit in an alphanumerical input field, press the relevant
key and hold it down. You no longer need to scroll through the entire
list of possible characters.
Alphabetic labeling of dial keys is useful when entering vanity numbers
(letters associated with the phone number’s digits as indicated on the telephone spell a name; e.g. 0700 - PATTERN = 0700 - 7288376).
Character overview (depends on the current language setting)
Key 1x2x3x4x5x6x7x8x9x10x11x12x13x14x
1
1
1
4 key on the keypad
2
3
4
5
6
7
8
9
0
*
#
[1] Space
Additional special characters are available on the display keyboard
[2]
[3] Switch between upper and lower-case text and number entry
24
abc2ä
def 3
gh i 4
jkl5
mn o 6 ö
pqr s7ß
tuv8ü
wx y z9
0+
2
.*#,?!’ - ( )@/ :_
3
Getting to know your OpenStage phone
Multi-function keys
Key Function during text input Function when held down
Write special characters Deactivate the ring tone
*
Switch between upper and low-
#
er case
Further options for inputting text are available using the display keyboard Æ page 27 and the external keyboard (if available).
Æ page 116
Activate the telephone lock
Æ page 120
25
Getting to know your OpenStage phone
Graphic display
Your OpenStage 60/80 is equipped with a tilt-and-swivel color display
Æ page 15.
Appearance
You can customize your display to suit your personal requirements:
• Angle the display as required Æ page 12.
• Set the contrast (OpenStage 80 only) Æ page 141.
• Select your preferred display design Æ page 143.
14:27 SO . . : 123456
Dialled
Options g
Paul, Auster 10:24
26 08.07
Received
Crystal sea
Paul, R..
Peter, A..
Anna, S..
14:27 SO . . : 123456
Dialled
Options
g
Paul, Auster 10:24
26 08.07
Received
Paul, R..
Warm grey
Peter, A..
Anna, S..
Status bar
The time, weekday, date, and your phone number are displayed in the status bar.
In addition, different icons represent different situations and switches:
Icon Explanation
The ring tone is deactivated Æ page 116
The "Do not disturb" function is activated Æ page 117
The phone lock is activated Æ page 120
One or more callback requests are active Æ page 62
The Bluetooth function is activated Æ page 174
A mobile user is logged on to the telephone
26
Getting to know your OpenStage phone
Display keyboard
Simple text and characters can also be entered at any time using the
keypad Æ page 24.
Depending on the context, the display keyboard is displayed with different
elements.
Element in focus
Letters, digits, punctuation or special
characters
Function bar
Use the TouchGuide to operate the display keyboard Æ page 20.
Operation Function
Move your finger around
the wheel
Press
i
Press h
Press
g
You can select the following functions from the function bar:
Set the focus on the next/previous element
Select the element in focus (enters the character or performs the function)
Delete character to the left
Set focus to .
Element Explanation
Switch to upper/lower-case characters for first letter of words
(initial letter upper case, all subsequent letters lower case)
Switch to lower-case characters
Switch to upper-case characters
Switch to numeric characters
Switch to punctuation and special characters
Move cursor one character to the right/left
Copy entire content of the active field to the clipboard
Insert clipboard content at cursor position. Existing content is
not overwritten.
Confirm changes
The external keyboard (if available) is a user-friendly option for inputting
text.
27
Getting to know your OpenStage phone
Context-dependent displays
Depending on the situation at hand, the graphic display on your OpenStage
phone displays different content, to which you can respond intuitively.
Idle mode
In addition to the status bar and the programmable sensor key list, the
graphic display offers a wide range of context-dependent displays.
Idle menu
In idle mode, press h or g on the TouchGuide Æ page 20 to display the
idle menu. You can call up various functions here. Entries may vary.
The idle menu may contain the following entries:
• Forwarding off
• Directed pickup
1
Status bar Æ page 26
Programmable sensor key
list Æ page 21
Context-dependent displays
Æ page 28
[1]. This appears as an option if fixed or variable call forwarding is activated.
28
Getting to know your OpenStage phone
Telephony dialogs
The dialogs in the lower area of the display prompt you to input data or provide you with information about the call states.
Example: In idle state, enter a phone number using the dialpad.
08912345
Dial
Once you have entered the first digit, several options corresponding to the
situation are displayed in a dialog menu (pop-up menu) which you can select and confirm using the TouchGuide Æ page 20.
Messages
The messages displayed in the upper left area of the display advise you of
current settings or events.
Example:
• Call forwarding is activated for all calls. All calls are forwarded to the
number "220870".
• You received a callback request/voice message in your absence.
• A call list contains a new entry
Activated call forwarding
Call list entry
Saved callback/voice message
The calls were saved in the missed calls list. Press
Explanation of all message icons:
Icon Explanation
You have received one or more new messages
One or more new entries have been added to the call lists
Local call forwarding is activated for all calls
w to view these calls.
29
Getting to know your OpenStage phone
t
Context menus
If the arrow icon g appears next to a selected entry, additional menu lev-
els or selection options are available in the form of a context menu. Navigate through these options using the TouchGuide Æ page 20.
Consultation
Hold
Call park
Call park pickup
Blind transfer call
Disconnect
Handling
You can select and confirm the required functions using the TouchGuide
Æ page 20.
Idle display context menu
When you press
tions are available (if activated):
Repeat dialling 1234
Ringer off
Do not disturb on
Mobile logon
Cancel call backs
g on the TouchGuide in idle state, the following func-
First entry (selected when the menu is called
up)
Selected entry
First entry (selected when you call up
the menu, if you have already dialed a
phone number)
Selected entry
Only available when configured to suppor
mobility
30
Getting to know your OpenStage phone
Pop-up window
In certain situations, a pop-up window opens automatically in the lower
third of the display.
Pop-up menu
You will be prompted to use a pop-up menu to select situation-dependant
functions and to confirm them or to make entries.
You can use the TouchGuide to navigate within the pop-up menu
Æ page 20.
Example:
The following pop-up menu opens after you change a setting and press the
h key on your TouchGuide.
Save changes?
Save
Do not save
Pop-up message
Pop-up messages only indicate actions or states for which further action is
not required.
Example:
The following pop-up message appears briefly when you change a setting.
Changes saved successfully
31
Getting to know your OpenStage phone
Application tab
In many cases you can select further content within an application using
tabs.
Missed Received
Icon Additional tab
Example: Press the
this key repeatedly to switch between the various tabs.
The icon displayed to the left of the tab indicates the application you are
currently working in.
Icon Explanation
[1] Platform-dependent; please contact the responsible service personnel.
Active tab
w mode key to open the call lists Æ page 19. Press
Telephony interface
Phonebooks Æ page 36
Call lists Æ page 39
Voicemail Æ page 42
Program/Service menu/Applications menu Æ page 43
Help function Æ page 45
1
Æ page 34
Arrow icon: Additional tabs
32
Applications available on your OpenStage phone
Applications available on your OpenStage
phone
The following descriptions provide an overview of the various applications
available on your OpenStage phone.
Application navigation
Activating an application
You can switch to the relevant application using the mode keys Æ page 19.
Scrolling through application tabs
If an application has more than one tab, you can press a mode key repeatedly to select the relevant tab Æ page 32.
Scrolling through lists
You can use the TouchGuide to scroll through entries and confirm the functions you want Æ page 20.
Opening context menus
If the arrow
entry Æ page 30.
g appears beside an entry, a context menu is available for this
33
Applications available on your OpenStage phone
Telephony interface
Single-line view
Additional information is displayed in the telephony interface when your
phone rings, when you dial a number or during a call, for instance.
The same information is available on multi-line telephones for the
selected line in the "Overview" tab.
To access the menu: Press t.
Example:
Baker, R.
4400
Disconnect and return
Complete transfer
Call back
Icon indicating call status
Call duration
Current call(s), possibly with information stored in the phonebook
Call requests and current states
Pop-up menu with situation-dependent options
Icons for frequent call states
Icon Explanation
The call is active
The call has been disconnected
You have placed the call on hold (e.g. consultation hold).
Your call partner has placed the call on hold
{
}
34
The voice connection is secure.
The voice connection is not secure.
Detailed descriptions of the various functions can be found in the
sections "Basic phone functions" Æ page 46 and "Enhanced phone
functions" Æ page 71.
Applications available on your OpenStage phone
Multi-line view
Two tabs are displayed on the telephony interface:
• "[My phone]" tab - represents the primary line or the line view of a selected line Æ page 34
• "Overview" tab - configurable overview of the secondary lines
Æ page 22
To access the menu: Press
Example:
t.
Overview
[My phone] g
Line 1
Line 2
The status icons provide information about the state of the relevant line.
Icon Explanation
Call for the corresponding line.
Call for a line with suppressed ring tone Æ page 105.
"Hold reminder" is activated Æ page 75.
The line is currently not available.
The line is busy.
[My phone]
Bohr, Niels
Line busy
0123456632419
Line status
Line name
Status icon
Shift key
My phone
Line 1
Line 2
DND
Group pickup
Line key
labeling
Æ page 22
Please note the LED displays for the line keys Æ page 23.
35
Applications available on your OpenStage phone
Phonebooks
In addition to the local phonebook, this application contains entries from
other directory services, such as an LDAP corporate directory.
To access the menu: Press the
Example:
Personal
g
Options
Bernoulli, Daniel
Bohr, Niels
Chadwick, James
Curie, Marie
Einstein, Albert
Faraday, Michael
Watt, James
Phonebook icons
Corporate
u key until the required tab is active.
Ta b
Additional options for processing the phonebook in
the context menu
Contacts
Further entries are available
Icon Explanation
Primary business number
Secondary business number
Mobile phone number
Private phone number
Voice recognition is possible for this entry
Search contacts
When in the phonebook or directory list view, press the keypad key that
corresponds to the first letter of your search term.
A field opens for you to enter the search term:
A
ABC2
Enter your search term using the keypad Æ page 24.
The cursor jumps to the first entry in the list that matches the character you
entered in the search field.
36
Applications available on your OpenStage phone
Personal phonebook
The "Personal" tab contains your local phonebook. You can store up to 1000
personal contacts in this phonebook. The entries are sorted in alphabetical
order in the phonebook list and displayed with the icon for the specified
default phone number.
There are two ways of creating new contacts:
• Via the phonebook list context menu Æ page 106
• Accept entry from LDAP search Æ page 113
Contact details
The type of data displayed for a call in the telephony interface Æ page 34is
dependent on the information you have stored for the contact in your local
phonebook.
A contact consists of the entry in the "First name" or "Last name" fields and
at least one phone number Æ page 106.
In addition, you can store non-telephony-specific data (e.g. address, function, etc.) for each entry.
You can store several phone numbers for each contact. In this case, however, you should define a preferred number Æ page 107.
Configure voice recognition for your contact (maximum 20) so that you can
initiate dialing with a simple announcement Æ page 85.
Classify your contacts into groups Æ page 108.
Store a picture of the contact Æ page 111.
Managing contacts
All saved contacts are listed in alphabetical order in the "Personal" tab.
You can use the "Options" context menu to
• create new contacts Æ page 106
• define contact display format Æ page 112
• Quick search in the phonebook Æ page 112
• sort contacts into groups Æ page 108
• delete the entire phonebook list Æ page 107
We recommend OpenStage Manager software for the professional
management of your contact data and synchronizing your data with
Outlook/Notes. For more information, refer to the
OpenStage Manager User Manual Æ page 17.
37
Applications available on your OpenStage phone
Using contacts
The following functions are available via the context menu of a selected
contact:
• Calling a contact Æ page 85
• Editing a contact Æ page 106
• Deleting a contact
LDAP directory
If you have access to an LDAP directory (contact the responsible service
personnel), you can search contacts in a company-wide directory.
A user-friendly, advanced search function is available for this. You can transfer any entries found to your local phonebook.
Searching for a contact
• Simple search Æ page 113
Using a contact
• Calling a contact Æ page 86
• Simple search Æ page 114
• Transfer entry to local phonebook Æ page 114
38
Applications available on your OpenStage phone
Call lists
All calls and numbers dialed on your phone are logged in chronological order in call lists.
Callers with suppressed numbers cannot be saved in the call lists.
The following call lists are displayed individually on separate tabs:
• "Missed" tab: missed calls
• "Received" tab: answered calls
• "Dialled" tab: dialed numbers
• "Forwarded" tab: forwarded calls
Only calls to the primary line are received on multi-line phones
(Æ page 13).
When new entries are added to the call lists, a message appears
(Æ page 29) on the idle display and the LED of the mode key
(Æ page 19) lights up white.
To access the menu: Press the
w key until the required tab is active.
Managing call lists
Each call list may contain up to 30 entries. Once this limit is reached, the
oldest entry in the log is deleted.
Multiple calls from the same number are only listed once. The number of
call attempts is logged in the "Details" context menu.
Example: "Received" tab
w
Received
Options
Bernoulli, Daniel 14:35
3400 (1)
Curie, Marie
Bohr, Niels 9:11
You can select the following function in the "Options" context menu:
Delete All Æ page 115
g 10:25
4400 (1)
3850 (2)
Forwarded
Additional tabs
Time of call
Number of attempts
Selected new entry
with context menu
Old entry
39
Applications available on your OpenStage phone
Example: "Dialled" tab
Dialled
Options
Coco, Chanel g 12.07.
220870 (3)
The following functions are available via the context menu of a selected entry:
•Dial Æ page 52
• Details Æ page 40
• Delete Æ page 115
Missed
Additional tabs
Selected entry with con-
text menu
Date of call
Number of call attempts
Entry details
Up to ten call attempts can be stored for each entry in the details list.
Example: entry in the "Missed" tab
Missed
Coco, Chanel (3 calls)
1238765341
30.10. 8:30
1238765341
1238765341
Dialled
Additional tabs
Information from the
phonebook
Caller number
Time
Date
Example: entry in the "Dialled" tab
Dialled
Bernoulli, Daniel(3 calls)
987654321
08.10. 11:20
987654321
987654321
In this view, the context menu contains the following entry: Dial
If a caller is already entered as a contact in the local phonebook, the
stored data is displayed.
40
Received
Additional tabs
Information from the
phonebook
Caller number
Time
Date
Applications available on your OpenStage phone
Managing call lists
Each call list may contain up to 30 entries. Once this limit is reached, the
oldest entry in the log is deleted.
Multiple calls from the same number are only listed once. The number of
call attempts is logged in the "Details" context menu as well as in the
"Missed" log on the list display.
The following functions are available via the "List options" context menu:
• Delete list Æ page 115
• Sort list Æ page 115
Using an entry
The following functions are available via the context menu of a selected entry:
• Establish a call to a preferred number Æ page 86
• View details Æ page 115
• Delete the entry Æ page 115
41
Applications available on your OpenStage phone
Voicemail
Depending on the type and configuration of your communications platform
(contact the relevant service personnel), messages from services such as
HiPath Xpressions are displayed in this application in addition to received
callbacks.
The following messages are displayed individually on separate tabs:
• Callbacks
•Voicemail
Only voicemails for the primary line are received on a multi-line
phone (Æ page 13).
To access the menu: Press
played.
Example:
Voice mail Callback
New{1} (3)
Urgent{1} (1)
Non-Urgent{1} (2)
Old{1} (5)
Call Mailbox
Disconnect
x repeatedly until the required tab is dis-
Message statistics
Active function
Situation-dependent options
Entry details
The internal player automatically opens as soon as a voicemail is received
so you can listen to the message.
Administration
Messages that have been opened, retrieved or active in the corresponding
tab for longer than three seconds are displayed in gray.
The white LED of the mode key
have been retrieved.
x only goes out when all new messages
42
Applications available on your OpenStage phone
Program/Service menu/Applications menu
This menu includes a configuration area for users and administrators, as
well as an area for any available applications (contact service personnel).
To access the menu: Press
played.
Select and confirm the "User" entry using the TouchGuide Æ page 20.
If necessary, enter the user password Æ page 119.
User settings
You can adjust local settings for your User using the "OpenStage" menu.
The menu structure comprises several levels.
v repeatedly until the "Settings" tab is dis-
Settings
User
Date and time
Audio
Configuration
Phone
Locality
Security
Network information
Perform reset
Admin
You can also configure all of the settings using your OpenStage’s
Web interface Æ page 184.
Open the menu Æ page 43.
Date and time
V
Adjust the settings on your telephone Æ page 149.
Audio
Optimize the audio settings on your OpenStage for your environment and
according to your personal requirements.
Vol um es
V
Adjust the settings on your telephone Æ page 153.
Settings
V
Adjust the settings on your telephone Æ page 154.
Applications
XML applications
Local settings
Additional menu levels are
available
Password-protected administration area
43
Applications available on your OpenStage phone
Configuration
Call forwarding
Set up call forwarding for your telephone.
V
Adjust the settings on your telephone Æ page 57.
Enhanced phone functions
Use the enhanced phone functions on your telephone.
V
Adjust the settings on your telephone Æ page 71.
Keyset
Manage your trunk keys.
V
Adjust the settings on your telephone Æ page 102.
Bluetooth
Prepare your phone for Bluetooth operation.
V
Adjust the settings on your telephone Æ page 161.
Phone
Adjust the display design settings and program the sensor keys on your
OpenStage. Save your settings.
Backup/restore
Back up the current user settings or restore the saved settings.
V
Adjust the settings on your telephone Æ page 179.
Screensaver
V
Adjust the settings on your telephone Æ page 143.
Display
V
Adjust the settings on your telephone Æ page 141.
Programmable keys
Program sensor keys with frequently used functions or phone numbers.
V
Adjust the settings on your telephone Æ page 66.
Locality
Enter your country-specific settings.
V
Adjust the settings on your telephone Æ page 159.
Security
Protect your settings and data by assigning a password.
V
Adjust the settings on your telephone Æ page 119.
44
Applications available on your OpenStage phone
Network information
Information about the IP address of the phone and HTML address of the
Web interface.
V
View information on the phone Æ page 173
Perform reset
Protect your settings and data by assigning a password.
V
Adjust the settings on your telephone Æ page 119.
Administration
You can access the administration area via the "Admin" function and by entering the administration password.
Refer to the administration manual supplied with your phone for more detailed information on this topic.
During a software update, the phone must not be disconnected
from the power supply unit, the LAN line or the phone line.
An update action is indicated by messages on the display and/or by
flashing LEDs.
Applications
The "Applications" tab contains various practical Java applications in addition to the Internet browser. If you wish to use additional applications,
please contact the responsible service personnel.
Help function
You can call up the "Help" function at any time, even during a call.
Calling up the "Help" function
y. The "Help" function is activated.
Press
45
Basic functions
Step by Step
Basic functions
Please read the introductory chapters "Getting to
know your OpenStage phone" Æ page 14 and
"Applications available on your OpenStage
phone" Æ page 33 carefully before performing
any of the steps described here on your phone.
Secure voice transmission
Prerequisite: The secure voice communication option
must be activated by your service personnel.
If you call a party or receive a call from a party over a secure connection, a padlock icon 1 appears on the other
party’s row on your graphic display. You can opt to have
nonsecure voice connections indicated by a brief alerting tone and a window with the message "Call not encrypted" (see Æ page 158).
Incoming calls
Your OpenStage phone rings with the tone signal set
when an incoming call is received. The call is also visually signaled on the call display.
If transmitted, calling party information (name, phone
number) appears on the graphic display.
An incoming call will interrupt any ongoing telephone setting operations. As soon as the call
ends, press
structure where you were interrupted.
v to return to the point in the menu
Answering a call via the handset
The phone is ringing. The caller is displayed.
^ Lift the handset.
X Set the call volume.
if nec.
1 Closed for secure or open for nonsecure voice communication
46
Step by Step
Accept
Answering a call via the loudspeaker
(speakerphone mode)
The phone is ringing. The caller is displayed.
The pop-up menu opens:
Select and confirm the option shown. The
lights up.
or
n Press the key shown. The key lights up. The speaker-
phone function is activated.
if nec.
X Set the call volume.
Suggestions for using speakerphone mode:
• Tell the other party that speakerphone mode is active.
• Adjust the call volume while speakerphone mode is
active.
• The ideal distance between the user and the phone
in speakerphone mode is about 50 cm.
Basic functions
n key
Answering a call with a headset
Prerequisite: A headset is connected.
The phone is ringing. The audio key o flashes.
o Press the key shown.
if nec.
X Set the call volume.
47
Basic functions
Step by Step
Switching to speakerphone mode
Make note of the two different processes and activate, if necessary, your preferred setting
Æ page 157.
Prerequisite: You are conducting a call via the handset
and the microphone and loudspeaker functions have
been activated by service personnel.
Standard mode
n and ] Hold down the key and replace the handset. Then re-
lease the key and proceed with your call.
US mode
If the country setting is set to US, you do not have to
hold down the loudspeaker key when replacing the
handset to switch to speakerphone mode.
n Press the key shown.
] Replace the handset. Proceed with your call.
{ or }
48
If voice communication is secure, a closed padlock icon will appear on the graphic display,
if voice communication is not secure, an open
padlock icon will appear on the graphic display
(see also Æ page 46)
Step by Step
Basic functions
Switching to the handset
Prerequisite: You are conducting a call in speakerphone mode.
^ Lift the handset.
n The key shown goes out.
Open listening
People present in the room can silently monitor your
call. Let the other party know that you have turned on
the loudspeaker.
Prerequisite: You are conducting a call via the handset.
Activating
n Press the key shown.
Deactivating
n Press the lit key.
Disconnect
Switching to speakerphone mode
n \ Hold down the lit key and replace the handset.
Ending a call
s Press the key shown.
or
n Press the lit key.
or
Select and confirm the option shown in the connections’s context menu.
49
Basic functions
Step by Step
Pickup call
Group call
Your service personnel can incorporate multiple telephones in a call pickup group. If your telephone belongs
to a pickup group, you can also accept calls intended for
other members of the group.
Your service personnel may have made the following
settings for group calls:
• The call is displayed on the phone but not signaled
audibly.
• The call is displayed on the phone and signaled by a
set ringtone.
• The call is displayed on the phone and only signaled
by an alerting tone.
• The group call can be picked up both by lifting the
handset and via the "Pickup call" menu option.
• The group call be picked up via the "Pickup call"
menu option but not by just lifting the handset.
• A key is programmed for call pickup.
A group call is waiting and is indicated on the display by
Pickup: Caller
for: Party
Picking up a group call
The pop-up menu opens:
Confirm.
or
Ignore
50
^ Lift the handset (only if the appropriate function is set
by your service personnel)
or
R Press the sensor key programmed with the "Call pickup"
function (if configured). The speakerphone function is
activated.
Ignoring a group call
Select and confirm the option shown. The phone stops
signaling the group call.
Step by Step
Dial
Basic functions
Making calls
If you are using a dial plan and "Immediate dialling" is set
Æ page 87, dialing is automatically performed as soon
as the character string entered matches an entry in the
dial plan.
If you selected the option "Busy When Dialing"
Æ page 88, you will not be interrupted by an incoming call. In this case, the caller hears the busy
signal.
En-bloc dialing
j Enter the station number. Use the TouchGuide
Æ page 20 to correct entries as necessary.
^ Lift the handset.
or
n Press the key shown.
or In the pop-up menu:
Confirm.
The connection is set up.
Repeat dialling S. Hawking
Off-hook dialing
^ Lift the handset.
j Enter the station number.
or In the pop-up menu:
Confirm.
The connection is set up as soon as your input in com-
plete.
51
Basic functions
Step by Step
Repeat dialling S. Hawking
On-hook dialing
n Press the key shown.
j Enter the station number.
or In the pop-up menu:
Select and confirm the option shown.
The connection is set up as soon as your input in com-
plete.
Redial
Redialing from the call list
Only calls to the primary line are received on
multi-line phones (Æ page 13).
w Press the key repeatedly until the application’s "Dialled"
tab appears.
Select and confirm the entry you want. The phone num-
ber associated with the list entry is dialed.
Repeat dialling S. Hawking
Repeat dialling S. Hawking
52
Redialing from the pop-up menu
^ Lift the handset.
or
n Press the key shown.
Select and confirm the option shown.
The last phone number entered is dialed.
Redialing from the idle menu
Select and confirm from the idle display context menu
(Æ page 30). The last phone number entered is dialed.
{ or }
If voice communication is secure, a closed padlock icon will appear on the graphic display,
if voice communication is not secure, an open
padlock icon will appear on the graphic display
(see also Æ page 46)
Step by Step
Basic functions
Activating/deactivating the microphone
You can temporarily deactivate the microphone on your
handset to prevent the other party from overhearing a
conversation, for instance, with a colleague in the same
room.
Prerequisite: You are conducting a call.
Deactivating the microphone
p Press the key shown.
Activating the microphone
p Press the lit key.
53
Basic functions
Step by Step
Consultation
Repeat dialling S. Hawking
Disconnect & return
Consulting a second party
You can call a second party while a call is in progress.
The connection to the first party is placed on hold.
Prerequisite: You are conducting a call.
Select and confirm the option shown in the connec-
tions’s context menu.
j Enter and confirm the second party’s phone number.
or In the pop-up menu:
Select and confirm the option shown.
Ending a consultation call
Select and confirm the option shown in the context
menu.
The consultation call is disconnected. The call with the
first party is resumed.
Canceling a consultation call
Disconnect & return
Disconnect & return
54
If the called party does not answer
In the pop-up menu:
Select and confirm the option shown.
The call with the first party is resumed.
If the called party does answer
Select and confirm the option shown in the context
menu for the connection to the second station.
The call with the first party is resumed.
Step by Step
Alternate
Disconnect
Disconnect & return
Basic functions
Switching to the held party (alternating)
Prerequisite: You are conducting a consultation call
Æ page 54.
Select and confirm the option shown in the connec-
tion’s context menu.
It does not matter which context menu is open
when alternating. The "Alternate" function appears in both menus (active and passive connection).
You can switch back and forth between two subscribers by repeatedly selecting and confirming
"Alternate".
Ending an alternate operation
Disconnecting the held call:
Select and confirm the option shown in the held connection’s context menu.
The held call is disconnected. The active call continues.
Disconnecting the active call:
Select and confirm the option shown in the active connection’s context menu.
The active call is disconnected. The held call remains on
hold and can be managed via the context menu.
55
Basic functions
Step by Step
Complete Xfer
User
Connecting parties
You can join the first party with the party you consulted,
clearing down your connection to both parties in the
process.
Prerequisite: You are conducting a consultation call
Æ page 54 and call joining must be allowed Æ page 56.
Select and confirm the option shown in the active connection’s context menu.
The other two parties are now connected to one another. You can now hang up.
or Connect by hanging up
] or n Replace the handset or, if you are in speakerphone
mode, press the loudspeaker key. The other two parties
are now connected to one another.
Allowing call joining
z
You can also configure this setting via the Web interface
Æ page 184.
v Press the key shown until the "Settings" tab is active.
Confirm.
Configuration
Connected calls
Allow call joining
Yes
Save & Exit
56
if nec. j Enter and confirm the user password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
Step by Step
Basic functions
Call forwarding
HiPath 8000 also supports system-based call forwarding. These functions are described from
Æ page 128 onwards.
You should never combine phone-based call
forwarding with system-based call forwarding in
HiPath 8000.
You can forward calls for your phone to another phone.
On multi-line telephones (Æ page 13), you can
only configure call forwarding for the primary
line.
Prerequisite: The call forwarding function is programmed Æ page 60.
Three forwarding conditions can be programmed in the
forwarding menu:
• All Calls
•Busy
•No reply
Because of its direct impact, "All Calls" call forwarding
has the highest priority followed by "No reply" and
"Busy".
If active, "All Calls" call forwarding is indicated on the
graphic display when the phone is idle.
Forwarded calls can be logged in a call list Æ page 39.
There are three Destination options in the Edit call for-
warding menu. These destination options are assigned
to the forwarding types.
All calls (off/on)
Destination
Busy (off/on)
Destination
No reply (off/on)
Destination
One phone number may already be assigned to each
destination. The destination option could then be Destination 12345, for instance.
57
Basic functions
Step by Step
Edit call forwarding
Destination
Programming call forwarding
z
You can also configure this setting via the Web interface
Æ page 184.
Saving destination phone numbers for call forwarding
You can save up to five destination phone numbers for
call forwarding. These destination phone numbers can
then be assigned different forwarding conditions.
r Press the key shown.
You can also enter the call forwarding settings via
the user menu (Æ page 73).
The pop-up menu opens:
Select and confirm the option shown.
An overview of call forwarding settings appears.
Select and confirm the option shown.
You can save destination phone numbers by selecting the "Destination" option for the relevant
forwarding condition.
Edit favourites
Destination 1
Save & Exit
Edit call forwarding
58
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
j Enter and confirm the destination phone number.
If necessary, define additional destination phone numbers.
Select and confirm the option shown.
Assigning a destination phone number to a call forwarding instruction
r Press the key shown.
The pop-up menu opens:
Select and confirm the option shown.
An overview of call forwarding settings appears.
Step by Step
Basic functions
Destination
08972228596
Save & Exit
Edit call forwarding
Duration
Save & Exit
Select and confirm the option shown for the call forwarding condition you want.
Select and confirm the destination phone number you
want.
Select and confirm the option shown.
Defining the ring duration before call forwarding on
no reply
You can define how long the phone should ring before
the "No reply" form of call forwarding activates.
z
You can also configure this setting via the Web interface
Æ page 184.
Prerequisite: The phone is idle.
r Press the key shown.
The pop-up menu opens:
Select and confirm the option shown.
An overview of call forwarding settings appears.
Select and confirm the option shown.
j Enter the required time in seconds.
Select and confirm the option shown.
59
Basic functions
Step by Step
Edit call forwarding
All calls
Activating/deactivating call forwarding
Prerequisite: At least one destination phone number is
programmed Æ page 58.
z
You can also configure this setting via the Web interface
Æ page 184.
r Press the key shown.
The pop-up menu opens:
Select and confirm the option shown.
An overview of call forwarding settings appears.
Select and confirm to activate or deactivate.
or
Busy
No reply
Save & Exit
Select and confirm to activate or deactivate.
or
Select and confirm to activate or deactivate.
Select and confirm the option shown.
60
Step by Step
Accept
Activating call forwarding for all calls
Use the r function key to activate or deactivate call
forwarding directly for all calls.
z
You can also configure this setting via the Web interface
Æ page 184.
Prerequisite: At least one destination phone number is
programmed Æ page 58.
r Press the key shown.
The pop-up menu opens:
The pop-up menu disappears after around five seconds
and the
or
Confirm. The r key lights up.
Call forwarding is activated for all calls.
If the phone is idle, the call forwarding icon
on the graphic display with the destination phone number.
r key lights up.
Basic functions
K appears
Accept
Deactivating call forwarding for all calls
r Press the lit key.
The pop-up menu opens:
The pop-up menu disappears after around five seconds
and the
or
Confirm. The
Call forwarding is deactivated for all calls.
r key goes out.
r key goes out.
61
Basic functions
Step by Step
Call back
Cancel call backs
Callback
You can request a callback if the station called is busy or
if nobody answers.
You receive a callback when the other party’s line becomes free.
This option must be activated by your service
personnel.
On multi-line telephones Æ page 13, only the
callback requests for your primary line are
logged.
Requesting callback
Prerequisite: The station called is busy or nobody answers.
In the pop-up menu:
Select and confirm the option shown.
Deleting callback requests
You can delete scheduled callback requests if you no
longer need to return a call, for example, because you
have met the other party in person.
Prerequisite: A callback was requested.
Select and confirm the option shown in the idle display
(Æ page 30) context menu.
Disconnect
62
Confirm in the pop-up menu. All callback requests are
deleted.
Step by Step
Accept
Reject
Basic functions
Responding to a callback
Prerequisite: A callback was requested. Your phone
rings and station information appears on the graphic display with the callback icon.
The pop-up menu opens:
Accepting a callback
Select and confirm the option shown.
Rejecting a callback
Select and confirm the option shown.
The callback request is deleted. The caller hears the
busy signal. The caller’s phone number is added to the
missed calls list.
Forwarding a callback
Deflect
Select and confirm the option shown.
j Enter and confirm the phone number.
63
Basic functions
Step by Step
User
Permitting a callback
Permitting callback on busy/no reply
z
You can also configure this setting via the Web interface
Æ page 184.
v Press the key shown until the "Settings" tab is active.
Confirm.
if nec. j Enter and confirm the user password.
Configuration
Outgoing calls
Callback: busy
Callback: no reply
Yes
Save & Exit
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
or
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
64
Step by Step
Karl, Gross 20.05. 10:06
Basic functions
Calling back missed calls
Calls received while you are absent are indicated by a
message (Æ page 29) on the idle display. In addition,
the mode key
Missed calls are logged in the missed calls list. This list
provides information on the missed call and lets you call
back the number directly.
On multi-line telephones Æ page 13, only the
calls missed on your primary line are logged.
w Press the key until the application’s "Missed" tab ap-
pears.
Select and confirm the appropriate list entry. The phone
number is dialed.
For a detailed description of the call lists, see
Æ page 39.
w lights up white.
65
Basic functions
Step by Step
Programmable sensor keys
The phone features a range of functions that can, if required, be programmed on programmable sensor keys.
The phone comes with nine (OpenStage 80) or eight
(OpenStage 60) programmable sensor keys, all of
which can be programmed on two separate levels.
The programmable sensor key for switching between
the two programmable sensor key levels is preassigned
(Shift key). This programmable sensor key should be
maintained where possible so you can switch between
the two programmable sensor key levels.
The labels for the programmable sensor keys are displayed on the right side of the display.
The programmable sensor keys can also be programmed via the Web interface Æ page 184.
List of available functions
1. Unallocated 14. Conference
2. Selected dialling 15. Headset
3. Repeat dialling 16. Do not disturb
4. Forward all calls 17. Group pickup
5. Forward no reply 18. Repertory dial
6. Forward busy 19. Feature toggle
7. Ringer off 20. Mobility
8. Hold 21. Directed pickup
9. Alternate 22. Callback
10. Blind transfer call 23. Cancel callbacks
11. Transfer call 24. Consultation
12. Deflecting 25. Call Waiting toggle
13. Shift 26. Immediate ring
66
Step by Step
User
Basic functions
Programming programmable sensor keys
S Press the sensor key you want to program until the field
opens.
or You can also program keys via the user menu.
v Press the key shown until the "Settings" tab is active.
Confirm.
if nec. j Enter and confirm the user password.
Phone
Program keys
Normal
Shifted
Do not disturb
Label
Save & Exit
Select and confirm the option shown.
Select and confirm the option shown. You are prompted
to press the key you wish to program.
S Press the sensor key you want to program with a func-
tion. The programmable sensor key lights up.
Select and confirm the option shown to program the
first level.
or
Select and confirm the option shown to program the
second level.
Select and confirm the function you want in the context
menu ("Do not disturb", for instance).
Select and confirm the option shown if you want to
change the label on the graphic display.
j Enter and confirm the label you want.
Select and confirm the option shown.
67
Basic functions
Step by Step
Normal
Programming enhanced functions
Repertory dial
S Press the sensor key you want to program until the field
opens. The programmable sensor key lights up.
Select and confirm the option shown.
Repertory dial
Label
Setting
Select and confirm the function in the context menu.
Select and confirm the option shown if you want to
change the label on the graphic display.
j Enter and confirm the label you want (for example, the
destination station).
Select and confirm this option to enter a destination
phone number.
j Enter and confirm the stations’s destination phone
number.
You can select and insert special characters in the dial-
ing sequence:
Icon Function
Calls up the special characters menu
Disconnects the call
Activates a consultation hold
Enables a normal call
Enters a pause, for example, for international dialing
Save & Exit
68
Select and confirm the option shown.
Step by Step
Normal
Basic functions
Feature toggle
Can only be used for Hunt group
functions (Æ page 139).
S Press the sensor key you want to program until the field
opens. The programmable sensor key lights up.
Select and confirm the option shown.
Feature toggle
Label
Setting
Save & Exit
Normal
Forward all calls
Label
Select and confirm the function in the context menu.
Select and confirm the option shown if you want to
change the label on the graphic display.
j Enter and confirm the label you want (for example,
"busy/free").
Select and confirm this option to enter a code.
j Enter and confirm the code, for example: *96 (contact
your service personnel).
Select and confirm the option shown.
Forwarding
S Press the sensor key you want to program until the field
opens. The programmable sensor key lights up.
Select and confirm the option shown.
Select a forwarding type:
• Forward all calls
• Forward no reply
•Forward busy
Select and confirm the function in the context menu.
Select and confirm the option shown if you want to
change the label on the graphic display.
Setting
Save & Exit
j Accept or edit the label and confirm.
Select and confirm this option to enter the forwarding
destination.
j Enter and confirm the phone number of the forwarding
destination.
Select and confirm the option shown.
69
Basic functions
Step by Step
Immediate ring
This function allows you to switch the preset delay
(Æ page 103) on and off for all line keys.
Using programmable sensor keys
The use of programmed functions depends on the
phone’s status. The relevant display appears once you
have pressed a programmable sensor key.
Example 1: Accessing a stored contact or phone
number
Prerequisite: The idle menu is displayed on the graphic
display.
R Press the programmable sensor key for the stored con-
tact until the connection setup procedure appears on
the graphic display. The programmable sensor key
lights up.
Example 2: Deactivating the ring tone for incoming
calls
R Press the "Ringer off" programmable sensor key. The
programmable sensor key lights up.
The ring tone is deactivated. In this case, the program-
mable sensor key flashes when an incoming call is received.
70
Step by Step
Reject
Deflect
Enhanced phone functions
Enhanced phone functions
Incoming calls
Rejecting a call
You can reject an incoming call.
In the pop-up menu:
Select and confirm the option shown.
The caller hears a busy signal.
If the rejected caller’s phone number is transmitted, it is saved in the call list. You can then call
this party back at a later time.
Deflecting a call
Using call deflection
Prerequisite: An incoming call is displayed or signaled.
In the pop-up menu:
Select and confirm the option shown.
The call is immediately deflected if a destination phone
number (Æ page 72) is programmed.
or If you did not set a phone number when programming
call deflection, a pop-up menu appears prompting you
to enter a destination phone number for call deflection.
j Enter and confirm the destination phone number.
The call is deflected.
71
Enhanced phone functions
Step by Step
User
if nec.
Permitting call deflection
z
You can also configure this setting via the Web interface
Æ page 184.
v Press the key shown until the "Settings" tab is active.
Confirm.
j Enter and confirm the user password.
Configuration
Incoming calls
Deflect
Allow deflection
Yes
Default destination
Deflect to DSS
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
j Enter and confirm the phone number to which the sta-
tion should be deflected.
Entering a destination phone number is not mandatory when call deflection is active. If you want
to deflect a call, you are prompted to enter a destination phone number if there is none stored.
or Deflecting to a DSS number
A call can be deflected to a direct station selection
(DSS) subscriber using the DSS key, if the key is configured and the deflect function is activated by your service personnel Æ page 101.
Select and confirm the option shown.
Yes
Save & Exit
72
Select and confirm the option shown in the context
menu to permit call deflection.
Select and confirm the option shown.
Step by Step
User
Configuration
Enhanced phone functions
Configuring call forwarding
You can also enter the call forwarding settings via
the Forwarding key (Æ page 58).
v Press the key shown until "Settings" is active.
Confirm.
if nec. j Enter and confirm the user password.
Select and confirm the option shown.
Incoming calls
Forwarding
Settings
Alerts
Visual alerts
Yes
Audible alerts
Select and confirm the option shown.
Select and confirm the option shown.
For a description of the settings, see the explanation
starting on Æ page 57.
Configuring call forwarding (V1 R3.x or higher)
Select and confirm the option shown.
For a description of the settings, see the explanation
starting on Æ page 57.
Setting alerts (V1 R3.x or higher)
Use the Call forward alerts menu to enable and disable
visual and audible alerts for call forwarding (not possible
with the Forwarding key).
Select and confirm the option shown.
Select the option shown.
Select and confirm the option shown in the Yes/No context menu.
or
Select the option shown.
Yes
Save & Exit
Select and confirm the option shown in the Yes/No context menu.
Select and confirm the option shown.
73
Enhanced phone functions
Step by Step
Hold
Reconnect
Placing a call on hold
You can use this function to place an ongoing call on
hold, for instance, to prevent the other party overhearing a conversation with a colleague in the same room.
The held party hears music on hold if Music on hold is
active on this party’s phone (Æ page 76).
The "Hold" function must be activated by the service
personnel.
Prerequisite: You are conducting a call.
Select and confirm the option shown in the connec-
tions’s context menu.
Retrieving a held call:
Select and confirm the option shown in the connections’s context menu.
Using line keys
On multi-line telephones you can use the line keys to
place ongoing calls on hold.
R To do this, press the corresponding line key. The line key
LED starts flickering. The call is now on hold.
Retrieving a held call:
T To do this, press the corresponding line key. The line key
LED lights up. The call is retrieved.
The LED display Æ page 23 or status display on
the "Overview" tab Æ page 35 indicates that the
call is on hold to other multi-line telephones
where this line is also configured. These phones
can then pick up the call.
74
Step by Step
Retrieve held call
Disconnect
User
Enhanced phone functions
Held call wait status
After placing a call on hold, you can replace the handset
and then decide if the call should be retrieved or disconnected.
Prerequisite: You placed a call on hold and replaced the
handset.
In the pop-up menu:
Select and confirm the option shown to resume the call
in speakerphone mode.
or
Select and confirm the option shown to disconnect the
call.
Activating/deactivating the hold reminder tone
z
You can also configure this setting via the Web interface
Æ page 184.
v Press the key shown until the "Settings" tab is active.
Confirm.
Configuration
Connected calls
Allow hold rem.
Yes
Save & Exit
if nec. j Enter and confirm the user password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
75
Enhanced phone functions
Step by Step
Setting the hold reminder time
Use "Hold reminder" to specify when you want to receive an automatic reminder about a held call. The minimum value is 3, that is, the reminder is output after
three minutes. The maximum value is 15 minutes.
z
You can also configure this setting via the Web interface
Æ page 184.
v Press the key shown until "Settings" is active.
User
Configuration
Connected calls
Hold rem. delay
Save & Exit
User
Confirm.
if nec.
j Enter and confirm the user password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Enter a value between 3 and 15 and confirm.
j
Select and confirm the option shown.
Music on hold
If the Music on hold option is active, music is played
back when you are placed on hold by another party.
z
You can also configure this setting via the Web interface
Æ page 184.
v Press the key shown until "Settings" is active.
Confirm.
if nec. j
Enter and confirm the user password.
Configuration
Connected calls
Music on hold
76
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Step by Step
Enhanced phone functions
Yes
Save & exit
Accept
Disconnect & return
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
Call waiting (second call)
You can accept a second incoming call in the course of
an ongoing call. The caller hears the on-hook signal
while you hear a call-waiting signal tone.
You can reject or accept the second call. Before you accept the second call, you can end the first call or place
it on hold for subsequent retrieval.
You can block the second call or the signal tone
(Æ page 79).
Accepting a second call
Prerequisite: You are conducting a call and call waiting
is allowed (Æ page 79).
In the pop-up menu:
Select and confirm the option shown.
You can talk to the second party.
The connection to the first party is on hold.
Select and confirm the option shown in the second
call’s context menu.
The call with the second party is disconnected and the
connection to the first party is retrieved.
Reject
Rejecting a second call
Prerequisite: You are conducting a call and call waiting
is allowed (Æ page 79).
In the pop-up menu:
Select and confirm the option shown.
The second call is rejected. The caller hears the busy
signal. The caller’s phone number is added to the
missed calls list.
77
Enhanced phone functions
Step by Step
Deflect
Complete Xfer
] or n Replace the handset or, if you are in speakerphone
Deflecting a second call
Prerequisite: You are conducting a call and call waiting
is allowed (Æ page 79).
In the pop-up menu:
Select and confirm the option shown.
j Enter and confirm the phone number.
The second call is deflected to the destination specified.
Connecting parties
Select and confirm the option shown in the active connections context menu. The other two parties are now
connected to one another. You can now hang up or dial
another number for instance.
or Connect by hanging up
Prerequisite: Connect by hanging up is activated (con-
tact your service personnel).
mode, press the loudspeaker key. The other two parties
are now connected to one another.
78
Step by Step
User
Enhanced phone functions
Allowing call waiting
z
You can also configure this setting via the Web interface
Æ page 184.
If the Call waiting (second call) function is deactivated, a caller hears the busy signal if you are already conducting a call.
Prerequisite: The option was programmed by your service personnel.
v Press the key shown until the "Settings" tab is active.
Confirm.
if nec.
j Enter and confirm the user password.
Configuration
Incoming calls
Handling
Allow call waiting
Yes
Save & Exit
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
79
Enhanced phone functions
Step by Step
Blind transfer
Consultation
Transferring a call
You can transfer your current call to another party with
or without consultation.
Blind transfer
Prerequisite: You are conducting a call. The options "Al-
low call transfer" and "Transfer on ring" were selected
(Æ page 81).
Select and confirm the option shown in the connections’s context menu.
j Enter and confirm the phone number of the second par-
ty to whom you want to transfer the call.
The graphic display returns to idle following successful transfer.
Transferring with consultation
You can announce a call to a recipient before transferring it.
Prerequisite: You are conducting a call. The options "Allow call transfer" and "Transfer on ring" were selected
(Æ page 81).
Select and confirm the option shown in the connections’s context menu. The call is placed on hold.
Dial
Complete Xfer
Complete transfer
80
j Enter the phone number of the party to whom you want
to transfer the call.
Confirm.
If the party answers:
Announce the call you want to transfer.
Select and confirm the option shown in the connections’s context menu.
If the party does not answer:
You do not have to wait for the second party to answer
before you can transfer the call.
Select and confirm the option shown in the connections’s context menu.
Step by Step
Enhanced phone functions
User
Configuration
Connected calls
Allow call transfer
Yes
Save & Exit
or Replace the handset or, if speakerphone mode is active,
press the lit
If the party does not answer, you will be called back by
the first party.
Allowing call transfer
z
You can also configure this setting via the Web interface
Æ page 184.
n key to transfer the call.
v Press the key shown until the "Settings" tab is active.
Confirm.
if nec.
j Enter and confirm the user password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
81
Enhanced phone functions
Step by Step
User
if nec.
Allowing "Transfer on Ring"
If this option is allowed, you can activate call transfer by
replacing the handset even before the called party answers.
z
You can also configure this setting via the Web interface
Æ page 184.
v Press the key shown until the "Settings" tab is active.
Confirm.
j Enter and confirm the user password.
Configuration
Outgoing calls
Transfer on ring
Yes
Save & Exit
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
82
Step by Step
User
Enhanced phone functions
CTI calls
Beep on auto-answer
Speakerphone mode automatically activates on your
phone if you use a CTI application such as Outlook to
dial a number when Auto-answer is active. If Auto-answer is not active, the phone rings first and you have to
press the loudspeaker key or lift the handset to set up
the call. This setting also defines whether or not incoming calls are automatically accepted. If the function is
active, an alert beep sounds when a call is automatically
accepted. Details regarding special application are provided on Æ page 100.
z
You can also configure this setting via the Web interface
Æ page 184.
Prerequisite: The option was programmed by your service personnel.
v Press the key shown until the "Settings" tab is active.
Confirm.
Configuration
Incoming calls
CTI calls
Auto-answer
Yes
Beep on auto-answer
Yes
Save & Exit
if nec. j Enter and confirm the user password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
83
Enhanced phone functions
Step by Step
User
if nec. j Enter and confirm the user password.
Beep on auto-reconnect
When active, this option lets you resume a held call
with either the CTI application or phone. A beep sounds
when you toggle between an active call and a held call
when the function is active.
z
You can also configure this setting via the Web interface
Æ page 184.
Prerequisite: The option was programmed by your service personnel.
v Press the key shown until the "Settings" tab is active.
Confirm.
Configuration
Incoming calls
CTI calls
Auto-reconnect
Yes
Beep on auto-unhold
Yes
Save & Exit
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
84
Step by Step
Niels, Bohr
Details
Enhanced phone functions
Making calls
Dialing with the DDS key
You can program frequently used phone numbers on
programmable keys (Æ page 66). If you press a direct
destination selection key for around three seconds, the
associated contact or phone number appears and dialing is initiated.
Prerequisite: A direct destination key is programmed
Æ page 66.
R Press the programmed DDS key. Dialing is initiated.
Dialing from the local phonebook
u Press the key shown.
Select and confirm a contact. The phone number is dialed.
Select and confirm the option shown in the context
menu.
Business 2
Select and confirm the preferred phone number. The
phone number is dialed.
For detailed information about the local phonebook, see
from Æ page 106.
Using voice recognition to call a contact
Prerequisite: A speech pattern was created
Æ page 110.
q Press the key shown.
Follow the on-screen instructions. If voice recognition is
successful, the contact is opened in the phonebook and
the number is dialed.
The reliability of voice recognition depends on
the pitch of the voice, the speech rate, and the
speaker volume. Avoid background noise when
recording.
You may have to replace an existing speech pattern if
voice recognition does not open a contact Æ page 110.
85
Enhanced phone functions
Step by Step
Isaac, Newton
Dialing from the LDAP database
Prerequisite: You searched for and selected an entry in
the LDAP database (Æ page 113).
Select the entry you want.
Dial
Niels, Bohr18.10. 07:06am
Options
Groups
Select and confirm the option shown in the context
menu. The connection is set up.
For detailed information about the LDAP database, see
from Æ page 113.
Dialing a phone number from a list
w Press the key until the application table for the relevant
call list is active.
Select and confirm the entry you want. The phone num-
ber associated with the list entry is dialed.
If the party listed is already in the phonebook, the
appropriate phone number icon is displayed
Æ page 106. If there are several numbers stored
for the party in the phonebook, these can also be
selected in the context menu.
Calling a contact from a group
u Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
@Home
View
86
Niels, Bohr
Select and confirm the group you want.
Select and confirm the option shown in the context
menu.
Select and confirm a group member. The phone number is dialed.
Step by Step
Enhanced phone functions
A phone number icon is displayed if the party is
already stored as a contact in the phonebook
Æ page 106. If there are several numbers stored
for the party in the phonebook, these can also be
selected in the context menu.
Using autodial delay
A number is automatically dialed after a set delay starting from the entry of the number’s last digit. The autodial delay can be used:
• when dialing in idle mode
• when deflecting an incoming call
• when setting up a consultation call
• when transferring an answered call.
The delay can be reduced by performing one of the fol-
lowing activities:
• pressing the
• lifting the handset. This only works if the phone
number was entered when the phone was idle or if
it was entered for a consultation call when the handset was off hook.
• pressing the loudspeaker key. This only works if the
phone number was entered when the phone was
idle and the loudspeaker key was not lit or if the
phone number was entered for a consultation call
and the loudspeaker key was not lit.
i key. This always works.
If an emergency number is preset by your service personnel, the autodial delay for this phone
number is reduced to one second.
Settings for autodial delay
z
You can also configure this setting via the Web interface
Æ page 184.
The setting does not affect automatic emergency
number dialing.
If you select Autodial delay, you must either confirm
the "Dial" option, press the loudspeaker key or wait until
the autodial delay expires to set up a call when dialing
with the handset on hook.
87
Enhanced phone functions
Step by Step
User
if nec. j Enter and confirm the user password.
v Press the key shown until the "Settings" tab is active.
Confirm.
Configuration
Outgoing calls
Autodial delay
Save & Exit
User
Configuration
Outgoing calls
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
j Specify a value and confirm your entry.
Select and confirm the option shown.
Allowing "Busy When Dialling"
If you activate this function, an incoming call received
while you are performing dialing is rejected. The caller
then hears the busy signal Æ page 186.
v Press the key shown until the "Settings" tab is active.
Confirm.
if nec. j Enter and confirm the user password.
Select and confirm the option shown.
Select and confirm the option shown.
Busy when dialling
Yes
Save & Exit
88
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
Step by Step
Enhanced phone functions
Conference
Local conference
This type of conference is also referred to as a threeparty conference. It involves up to three participants.
Prerequisite: You are conducting a consultation call
Æ page 54 or have accepted a second call Æ page 77,
and the conference function is active Æ page 90.
Initiating a local conference
You can initiate a conference by calling the "Conference" function in the context menu of either
the active or held call.
Conference
User
Disconnect
{ or }
Select and confirm the option shown in the connection’s context menu. You are connected to both parties
at once. The conference is displayed.
Conducting one-to-one calls
Select the connection you want to clear down.
Select and confirm the option shown in the context
menu. You are now involved in a one-to-one call with the
remaining call party.
If you already are involved in a secure connection
with a party when you initiate a consultation call,
the original party is placed on hold. The new consultation connection can be either secure or nonsecure. However, the first connection remains
secure even if all three parties are now joined together in a conference.
The entire conference is nonsecure if the connection to at least one of the parties is not secure
(see also Æ page 46).
The relevant padlock icon appears on the "Conference" row.
89
Enhanced phone functions
Step by Step
Exit Conf
Ending a local conference
Allowing call partners to continue a conference after you exit
Prerequisite: The "Allowing joining in a local
conference (Æ page 91)" function is activated.
Select and confirm the option shown in the "Confer-
ence" context menu.
or
End Conf
User
Configuration
Connected calls
] or n Replace the handset or, if you are in speakerphone
mode, press the loudspeaker key. Both call partners remain connected. You are disconnected from the conference call.
Disconnecting a party
Select and confirm the option shown in the "Conference" context menu. Both connections are cleared
down – the conference is cleared down.
Allowing a local conference
This option allows or blocks the "Local conference" function.
z
You can also configure this setting via the Web interface
Æ page 184.
v Press the key shown until the "Settings" tab is active.
Confirm.
if nec. j Enter and confirm the user password.
Select and confirm the option shown.
Select and confirm the option shown.
Allow conferences
Yes
Save & exit
90
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
Step by Step
User
Enhanced phone functions
Allowing joining in a local conference
You can use this option to decide whether or not your
call partners are allowed to join calls after you exit the
conference call.
z
You can also configure this setting via the Web interface
Æ page 184.
v Press the key shown until the "Settings" tab is active.
Confirm.
if nec.
j Enter and confirm the user password.
Configuration
Connected calls
Join in conferences
Yes
Save & exit
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
91
Enhanced phone functions
Step by Step
Centralized Conference (V1 R3.x or higher)
This type of conference is also referred to as a large conference. It can include up to ten parties.
Prerequisite: You are conducting a consultation call
Æ page 54 or you have accepted a second call
Æ page 77, and the "Centralized Conference" feature
was configured by your service personnel.
Establishing a conference
Conference
Consultation
Conference
Select and confirm the option shown in the connection’s context menu. You are connected to the first two
parties at once. The conference is displayed with the
current participants. You can now:
• initiate a consultation call
• put the conference on hold
• leave the conference.
Conducting a consultation call
Select and confirm the option shown in the "Conference" context menu. If the party answers, you can:
• toggle between the party and the conference
• connect the consultation call to another called party
• end the consultation call and return to the conference
• add the consultation call party to the conference.
Adding a party
Prerequisite: You are conducting a consultation call and
the conference is on hold.
Select and confirm the option shown in the consultation
call’s context menu. The party is added to the conference. Only the conference and all current participants
are now displayed.
Putting the conference on hold
92
Hold
Select and confirm the option shown in the "Conference" context menu. The conference is placed on hold
and you can consult with someone in your office, for instance.
Step by Step
Exit Conf
Enhanced phone functions
Ending a conference call
Select and confirm the option shown in the "Conference" context menu. The conference is ended and you
can dial new numbers, for instance.
{ or }
If using the "Centralized Conference" option, the
Conference row contains a closed padlock icon
for a secure voice connection and
an open padlock icon for a nonsecure voice connection Æ page 46.
The display depends on whether the conference
server supports secure voice communication.
The appropriate display is set by the conference
server.
93
Making calls with multiple lines
Step by Step
Making calls with multiple lines
You can use your OpenStage 40 as a multi-line phone.
If you have any questions regarding how to configure
your OpenStage phone as a multi-line phone, please
contact your service personnel.
The following is a description of the telephony scenarios for multi-line phones. To facilitate comprehension,
you should familiarize yourself with the enhanced telephony application and how to use the line keys beforehand. Furthermore, you can specify individual settings
for your multi-line telephone. Refer to the following sections for a detailed description of the individual components:
• Introduction to multi-line phones Æ page 13
• Lines and line keys Æ page 22
• Multi-line telephony interface Æ page 35
• Individual settings Æ page 102
Incoming calls
Depending on your individual settings, you will be notified of incoming calls Æ page 155.
Accepting calls for the primary line
In this case, the telephone behaves in the same way as
a single-line telephone. See Æ page 46 and Æ page 71.
Accepting calls for secondary lines
Prerequisite: The secondary line is configured on your
multi-line telephone.
Using the handset
^ Lift the handset.
[ Conduct call.
The line that rings is automatically selected. If
calls are ringing on more than one line, you will
be connected to the line that has been ringing
the longest.
94
Step by Step
Accept
Making calls with multiple lines
Using the line keys
T Press the flashing trunk key.
Speakerphone mode.
or
Confirm.
Speakerphone mode.
Making calls
You must seize a line before you can make calls on a
multi-line telephone.
Trunk seizure can be configured on an individual basis.
Your service personnel can determine if the lines on
your telephone can be automatically seized and with
which priority.
If you have seized a secondary line, this line is
reserved for you for making calls for a specific
period as defined by the service personnel. No
other user can seize this line during this period,
even if the line is also assigned to this user’s
telephone.
Line 2
Manual trunk seizure
^ or n or o Lift the handset or press the speakerphone mode or
headset key.
S Press the required trunk key.
or
t With the handset on hook, press the key shown until
the application tab Overview is active Æ page 35.
Select and confirm the required line (e.g. line 2). The tab
for this line is displayed.
j Enter the phone number or use redial, for example. The
connection is set up.
95
Making calls with multiple lines
Step by Step
^ or n or o Lift the handset or press the speakerphone mode or
R The line defined during configuration is seized.
^ or n or o Lift the handset or press the speakerphone mode or
R Seize the required line (Æ page 95).
Redial {1} 123456
Automatic trunk seizure
Prerequisite: Your service personnel has configured
automatic trunk seizure.
headset key.
j Enter and confirm the phone number. The connection is
set up.
Dial last dialed number
The last phone number dialed on your telephone – on
the primary line in the case of line keys – is displayed for
redialing in a pop-up menu.
headset key.
In the pop-up menu:
Confirm. The connection is set up.
96
Step by Step
Making calls with multiple lines
During calls
Making and receiving calls on a single line
If you only use one line on your multi-line telephone to
make calls, and you receive calls on the same line, the
phone operates in the same way as a single-line telephone:
• Redial Æ page 52
• Consultation Æ page 54
• Toggle/Connect Æ page 55
• Callback Æ page 62
•Hold Æ page 74
• Call waiting (second call) Æ page 77
• Transferring a call Æ page 80
• Conference Æ page 89
Functions available exclusively for the primary line:
• Call lists Æ page 39
• Voicemail Æ page 42
• Call forwarding Æ page 57
• Do not disturb Æ page 117
Depending on your individual settings, you will
be notified of incoming calls Æ page 105.
Making and receiving calls with multiple lines
Incoming call on another line when dialing a number
Prerequisite: You are dialing a number Æ page 95. At
the same time, a call is incoming on another line.
You can answer the call as normal (Æ page 94).
The line on which dialing is initiated is placed on hold
while you answer the call.
When you have finished the call, dialing is automatically
resumed on the held line.
97
Making calls with multiple lines
Step by Step
Accept
T Press the line key for line 2. The call on line 1 is placed
Accepting a waiting call
Depending on the settings for "Rollover", you will
be notified of incoming calls Æ page 105.
Prerequisite: You are conducting a call. At the same
time, a call is incoming on another line.
[ Call on line 1.
In the pop-up menu for line 2:
Select and confirm the option shown.
or
on hold.
All multi-line users that share the line on which
the call is being held (Æ page 23) can now pick
up the held call. To prevent other users from answering the held call, you must place the call on
"Consultation" hold Æ page 54.
[ Conduct call on line 2.
\ End call on line 2.
T Press line key for line 1.
[ Retrieve call on line 1.
98
Step by Step
Making calls with multiple lines
Direct station selection keys
Apart from line keys, service personnel can also configure direct station selection (DSS) keys. You can use a
DSS key to call an internal station directly, pick up calls
for this station or forward calls directly to it.
Calling a station directly
You cannot use DSS if the user is on another call (flashing LED).
Calling from the idle menu
S Press the relevant DSS key.
or
t Press the key shown until the application’s Overview
tab is active.
DSS call 1
Select and confirm the DSS line. The key lights up and
the connection is established via the primary line.
Service personnel can configure the DSS key so
that the connection is also established when the
DSS station has activated do-not-disturb or call
forwarding.
Consultation with the DSS station
Prerequisite: You are conducting a call and service per-
sonnel have configured the DSS key for consultation.
S Press the relevant DSS key for the consultation. The key
lights up and a connection is established. If the called
party answers, you can toggle, transfer the first call or
initiate a conference.
If service personnel have configured transfer instead of consultation, you can only transfer the
current call to the DSS station.
99
Making calls with multiple lines
Step by Step
T Press the DSS key. The call is routed to your primary line
^ or n or o Lift the handset or press the speakerphone mode or
T Press the DSS key. The call is routed to your primary line
Reject
Call pickup
You can pick up calls for another DSS station. The LED
flashes if a call incoming for this station’s line.
Indirect pickup
Prerequisite: The auto-answer function must be deac-
tivated Æ page 83.
and rings.
headset key. You are connected with the other party.
Rejecting a call
Prerequisite: Your service personnel enabled the Re-
ject option for DSS keys and deactivated Auto-answer
Æ page 83.
and rings.
Select and confirm the option shown in the pop-up
menu.
The caller hears a busy signal.
100
Direct pickup
Prerequisite: The auto-answer function must be acti-
vated Æ page 83.
T Press the DSS key. The call is routed to your primary line
and you are immediately connected with the other party via speakerphone.
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