Siemens HIPATH 8000, OpenStage 80, OPENSTAGE 60 User Manual 2
Documentation
HiPath 8000
OpenStage 60
OpenStage 80
OpenStage Key Module
Operating Manual
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Important information
Important information
Trademarks
Q
For safety reasons, the telephone should only be supplied
with power:
• using the original power supply unit.
Part number: C39280-Z4-C51x (x: 0=EU, 1=US, 2=UK)
or
• in a LAN with PoE (Power over Ethernet), which complies with the IEEE 802.3af standard.
Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel.
Use only original Siemens accessories. The use of other
accessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid.
The device conforms to the EU directive 1999/5/EC as attested by the CE marking.
All electrical and electronic products should be disposed of
separately from the municipal waste stream via designated
collection facilities appointed by the government or the local authorities.
Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and
recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old
appliance, please contact your city office, waste disposal
service, the shop where you purchased the product or your
sales representative.
The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC.
Countries outside the European Union may impose other
regulations regarding the disposal of electrical and electronic equipment.
2
Important information
Location of the telephone
• The telephone should be operated in a controlled environment with an
ambient temperature between 5•C and 40•C.
• To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone
distance is 50 cm.
• Do not install the telephone in a room where large quantities of dust
accumulate; this can considerably reduce the service life of the telephone.
• Do not expose the telephone to direct sunlight or any other source of
heat, as this is liable to damage the electronic components and the
plastic casing.
• Do not operate the telephone in damp environments such as
bathrooms.
Software update
During a software update, the phone must not be disconnected
from the power supply unit, the LAN line or the phone line.
An update action is indicated by messages on the display and/or by
flashing LEDs.
Online documentation
This and other documentation can be found on the Internet at:
http://www.enterprise-communications.siemens.com
> Phones & Clients > (select product) > Downloads.
To view and print documentation in PDF format, you require
Acrobat Reader (free software):
http://www.adobe.com
Technical notes, current information about firmware updates, frequently
asked questions and lots more can be found on the Internet at:
http://wiki.siemens-enterprise.com/.
> Products
3
Contents
Contents
Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Online documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . . . . . . . . . . . . .11
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . 12
Single-line telephone/multi-line telephone. . . . . . . . . . . . . . . . . . . . . . . 13
Getting to know your OpenStage phone . . . . . . . . .14
The OpenStage 60 user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . 16
OpenStage Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
OpenStage Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Keys and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Audio controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mode keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
TouchGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Trunk keys (on multi-line phones only). . . . . . . . . . . . . . . . . . . . . . . 22
Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Graphic display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Display keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Telephony dialogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Context menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Pop-up window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Application tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4
Contents
Applications available on your OpenStage phone 33
Application navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Telephony interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Single-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Multi-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Phonebooks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
LDAP directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Managing call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Entry details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Managing call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Entry details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Program/Service menu/Applications menu . . . . . . . . . . . . . . . . . . . . . 43
User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Help function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Secure voice transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Answering a call via the loudspeaker (speakerphone mode). . . . . . 47
Answering a call with a headset . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Switching to the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
En-bloc dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Activating/deactivating the microphone . . . . . . . . . . . . . . . . . . . . . . . . 53
Consulting a second party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Canceling a consultation call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . 55
Connecting parties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
5
Contents
Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Programming call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Activating/deactivating call forwarding. . . . . . . . . . . . . . . . . . . . . . . 60
Activating call forwarding for all calls. . . . . . . . . . . . . . . . . . . . . . . . 61
Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Requesting callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Responding to a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Permitting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Calling back missed calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Programmable sensor keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
List of available functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Programming programmable sensor keys. . . . . . . . . . . . . . . . . . . . 67
Programming enhanced functions. . . . . . . . . . . . . . . . . . . . . . . . . . 68
Using programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Enhanced phone functions. . . . . . . . . . . . . . . . . . . . .71
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Rejecting a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Deflecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Configuring call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
CTI calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Dialing with the DDS key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Dialing from the local phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Dialing from the LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Dialing a phone number from a list . . . . . . . . . . . . . . . . . . . . . . . . . 86
Calling a contact from a group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Using autodial delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Local conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Centralized Conference (V1 R3.x or higher). . . . . . . . . . . . . . . . . . . 92
Making calls with multiple lines . . . . . . . . . . . . . . .94
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Accepting calls for the primary line . . . . . . . . . . . . . . . . . . . . . . . . . 94
Accepting calls for secondary lines . . . . . . . . . . . . . . . . . . . . . . . . . 94
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Manual trunk seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Automatic trunk seizure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Dial last dialed number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
During calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Making and receiving calls on a single line . . . . . . . . . . . . . . . . . . . 97
Making and receiving calls with multiple lines. . . . . . . . . . . . . . . . . 97
6
Contents
Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Calling a station directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Call pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Deflecting a call to a DSS station . . . . . . . . . . . . . . . . . . . . . . . . . 101
Settings for MultiLine (keyset) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Displaying the line in the "Overview" tab . . . . . . . . . . . . . . . . . . . . 102
Setting the time for a delayed ringer . . . . . . . . . . . . . . . . . . . . . . . 103
Configuring the "Overview" tab display . . . . . . . . . . . . . . . . . . . . . 104
Rollover for a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Phonebooks and call lists . . . . . . . . . . . . . . . . . . . . 106
Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Creating a new contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Editing a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Selecting a preferred phone number . . . . . . . . . . . . . . . . . . . . . . . 107
Deleting all phonebook entries . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Managing contact groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Deleting a group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Configuring voice recognition for a contact . . . . . . . . . . . . . . . . . . 110
Saving a picture for a contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Quick search in the phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Changing the display format for contacts . . . . . . . . . . . . . . . . . . . 112
LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Finding an LDAP entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Viewing details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Deleting entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Deactivating the ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Enabling do not disturb via a key . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Enabling do not disturb via the idle menu . . . . . . . . . . . . . . . . . . . 117
Allowing "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
User password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Mobility function . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Mobility scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . 122
Logging on and off at different phones . . . . . . . . . . . . . . . . . . . . . 122
Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . . . . 123
Logging on to the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Logging off from the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
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Contents
Logging on at different telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Logging on with forced logoff at a remote phone . . . . . . . . . . . . . 125
Logging on with forced, delayed logoff at a remote phone. . . . . . 126
HiPath 8000 functions . . . . . . . . . . . . . . . . . . . . . . . .128
Feature toggle key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Using system call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Call forwarding busy line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Call forwarding don’t answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Call forwarding unconditional. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Call forwarding selective . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Making anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Deactivating anonymous calling. . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Activating anonymous calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Temporarily activating anonymous calling for the next call . . . . . . 134
Temporarily deactivating anonymous calling for the next call . . . . 134
Creating a list for selective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
For call acceptance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
For call rejection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Rejecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Accepting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Using abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Single-key abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Two-key abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Tracing a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Hunt group functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Individual phone configuration . . . . . . . . . . . . . . .141
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Adjusting the display to a comfortable reading angle . . . . . . . . . . 141
Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Duration for idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Lamp brightness for TouchSlider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Setting TouchGuide sensitivity (V1 R4.x or higher) . . . . . . . . . . . . . . . 147
Contrast for key modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Setting the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Setting the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Time display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Date display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Setting daylight saving time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Automatic daylight saving time . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
8
Contents
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Activating/deactivating the ringer. . . . . . . . . . . . . . . . . . . . . . . . . . 157
Adjusting the volume during a call. . . . . . . . . . . . . . . . . . . . . . . . . 157
Nonsecure voice communication tone and message (R4.4) . . . . . 158
Setting the language and country . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Country-specific setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Activating and deactivating Bluetooth . . . . . . . . . . . . . . . . . . . . . . 161
Open Bluetooth discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Bluetooth name for your OpenStage. . . . . . . . . . . . . . . . . . . . . . . 163
Configuring pairing settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Entering the pairing PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Managing Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Blacklist for Bluetooth devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Transferring contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Receiving a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Sending a vCard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Using a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Connecting the Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . 177
Testing a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Backup/restore (V1 R3.x) . . . . . . . . . . . . . . . . . . . . . 179
Saving user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Restoring user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Deleting a user backup on a storage medium. . . . . . . . . . . . . . . . . . . 182
Displaying and checking backups on USB media . . . . . . . . . . . . . . . . 183
Resetting user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Resetting programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . 183
Web interface (WBM). . . . . . . . . . . . . . . . . . . . . . . . 184
Calling up the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Administrator Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
9
Contents
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Contact partner in the case of problems. . . . . . . . . . . . . . . . . . . . . . . 189
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190
10
General information
General information
About this manual
This document contains general descriptions of the technical options,
which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may be
due to one of the following reasons:
• The function is not configured for you or your telephone. Please contact your system support representative.
• Your communications platform does not feature this function. Please
contact your Siemens sales partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with OpenStage
and all of its functions. It contains important information on the safe and
proper operation of your OpenStage phone. These instructions should be
strictly complied with to avoid operating errors and ensure optimum use of
your multifunctional telephone in the network.
These instructions should be read and followed by every person installing,
operating or programming an OpenStage phone.
For your own protection, please read the section dealing with safety
in detail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the
unit.
This user guide is designed to be simple and easy to understand, providing
clear step-by-step instructions for operating your OpenStage phone.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used
functions.
Symbols used in the manual
Operations and settings that can be made both at the phone and over the
Web interface are indicated by an icon and page reference.
V is a reference to an operation or setting performed directly
on the phone
z is a reference to an operation or setting performed via the
Web- interface
11
General information
Service
If you experience problems or defects with the phone, please dial the service number for your country.
Intended use
The OpenStage phone is a desktop unit designed for voice transmission
and for connection to the LAN. It can also be used as a workstation device.
Any other use is regarded as unauthorized.
Telephone type
The identification details (exact product designation and serial number) of
your telephone can be found on the nameplate on the underside of the
base unit. Specific details concerning your communications platform can
be obtained from your service technician.
Please have this information ready when you contact our service department regarding faults or problems with the product.
The Siemens service department can only help you if you experience problems or defects with the phone.
Should you have any questions regarding operation, your specialist
retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact
your network provider.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the telephone
(front right) should be kept clear.
The optimum handsfree distance is 20 in. (50 cm).
• Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display. This ensures you have a frontal
view of the display while eliminating light reflexes.
– Adjust the contrast as required Æ page 141.
12
General information
Single-line telephone/multi-line telephone
Your OpenStage 60/80 is a "multi-line telephone". This means that multiple
lines can be configured, which is not the case with single-line phones.
Each line is assigned an individual phone number which you can use to
make and receive calls.
The programmable sensor keys function as line keys on multi-line phones
Æ page 22.
The "Overview" tab on the telephony interface provides information about
the lines configured on your phone and the current status of each line
Æ page 35.
A number of specific features must be considered when using a multi-line
phone to make and receive calls Æ page 94.
13
Getting to know your OpenStage phone
Getting to know your OpenStage phone
The following sections describe the most frequently used operating elements and the displays on your OpenStage phone.
The OpenStage 60 user interface
The diagram shows an OpenStage 60, the description applies to both
product variants.
9
2
1
3
4
1 You can make and receive calls as normal using the handset.
2 The large graphic display permits intuitive operation of the phone
Æ page 26.
3 You can use the user-friendly mode keys to operate the phone’s ap-
plications. To select a tab within an function press the relevant key
repeatedly until the required tab is displayed.Æ page 19
4 Use the TouchGuide to navigate conveniently through the applica-
tions on your telephone Æ page 20.
5 You can customize your telephone by assigning phone numbers and
functions to the programmable sensor keys Æ page 21.
6 The function keys allow you to call up the most frequently used
functions during a call (e.g. Disconnect) Æ page 18.
7 Audio keys are also available, allowing you to optimally configure the
audio features on your telephone Æ page 18.
8 The To u c h S l i d e r allows you to adjust the current volume (e.g. tele-
phone rings - ringer volume) Æ page 18.
9 Incoming calls are visually signaled via the call display.
10 The keypad can be used to enter phone numbers and text
Æ page 24.
14
6
5
7
8
10
Getting to know your OpenStage phone
Ports on the underside of the phone
Keyboard
Power supply unit
Key module
OpenStage operating features
Display type Color
Illuminated display
Programmable sensor keys 9 8
Full-duplex speakerphone function
Headset ;;
USB master ;;
Interface for key modules ;;
Bluetooth ;;
3-port (10/100) switch Æ page 16 ;;
Web-based Management (WBM) ;;
USB
port
e. g. PC
Network switch
Headset
Handset
OpenStage 80 60
TFT
640x480
;
Color
TFT
320x240
;
;;
To avoid damaging your OpenStage phone, make sure you use the
adapter cable C39195-Z7704-A5 when connecting a USB stick.
Do not connect a USB hub to the USB master as this can cause stability problems.
15
Getting to know your OpenStage phone
Using network ports more efficiently
The OpenStage 60/80 has an in-built mini-switch or 3-port switch (10/100
Mbps). This means that you can directly connect one additional network
device in each case (e.g. a PC) via the telephone with the LAN.
To connect OpenStage 60/80 to a PC, you require only a commercial
network cable (uncrossed).
Using this connection option saves one network port for each switch used
and requires fewer or shorter network cables when arranged correctly.
OpenStage 60/80Network switch PC
16
Getting to know your OpenStage phone
OpenStage Key Module
The OpenStage Key Module is a key module attached to the side of the
phone that provides 12 additional illuminated, programmed sensor keys.
You can assign and use these sensor keys according to your needs, in the
same way as the keys on the telephone Æ page 21.
You can attach up to two OpenStage Key Modules to your OpenStage 60/
80.
The diagram shows an OpenStage Key Module for OpenStage 80.
Other technical explanations, safety notices, and installation instructions can be found in the relevant documentation. You can download
these from the Internet at http://www.siemens.com/enterprise
"Downloads" > "Installation Guides".
OpenStage Manager
This program offers an additional option for tailoring your OpenStage to
your personal needs.
Contact your service personnel for the latest version of OpenStage
Manager.
>
17
Getting to know your OpenStage phone
Keys and controls
Function keys
Key Function when key is pressed
End (disconnect) call Æ page 49.
s
Activating/deactivating call forwarding Æ page 57.
r
Initiate voice dialing Æ page 85.
q
Audio controls
Audio keys
Key Function when key is pressed
Activate/deactivate the loudspeaker Æ page 47.
n
Activate/deactivate headset Æ page 47.
o
Activate/deactivate microphone (also for speakerphone mode)
p
Æ page 53.
To u c h S l i d e r
Similar to the TouchGuide Æ page 20, you can set properties for your telephone, such as the volume, by sliding your finger over the TouchSlider.
The blue illuminated slider control displays the volume setting for the current tone (ring tone, handset tone and loudspeaker tone). You can adjust
the volume by moving the slider left or right.
Set the lamp brightness of the TouchSlider Æ page 146
18
Getting to know your OpenStage phone
Mode keys
These sensor keys allow you to switch to the required application with the
simple stroke of a key. To select a tab within an application press the relevant key repeatedly until the required tab is displayed.
Key Function when key is
pressed
Display telephony interface
t
Æ page 34
Display phonebooks
u
Æ page 36
Display call lists Æ page 39 Blue: Application is active
w
Display voicemails
x
Æ page 42
Display Program/Service
v
menu/Applications menu
Æ page 43
Display Help function
y
Æ page 45
The icons for the mode keys also appear on the display Æ page 32.
LED display
Blue: Application is active
Flashing blue: Open another application during a call
Blue: Application is active
White: New entry in call list
Blue: Application is active
White: New voicemail
Blue: Application is active
Blue: Application is active
19
Getting to know your OpenStage phone
TouchGuide
Before using the telephone, remove the protective covering from
the TouchGuide ring surface.
With this control, you can manipulate most of your phone’s functions as
well as its displays.
Operation Functions when key is pressed
Press
Press
Press
c In idle mode:
• Open the idle menu Æ page 28
In lists and menus:
• Go to next level
Entry selected:
• Perform action
You can now access a context menu:
• Open the context menu
a In idle mode:
• Open the idle menu Æ page 28
In lists and menus:
• One level back
Entry selected:
• cancel action
In input fields:
• Delete character to the left of the
cursor
d In lists and menus:
• Scroll down
• Hold down: Jump to the end of the
list/menu
Press
b In lists and menus:
• Scroll up
• Hold down: Jump to the start of
the list/menu
Move your finger
around the inner
wheel
W
Press the
20
i key. Entry selected:
In lists and menus:
• Scroll up or down
In input fields:
• Select a character in the display
keyboard Æ page 27
• Set the sensitivity Æ page 147
• Perform action
• Initiate call
Getting to know your OpenStage phone
Programmable sensor keys
Your OpenStage 80 has nine (OpenStage 60: eight) illuminated sensor
keys. You can assign functions or numbers to them.
To open the programming menu, press and hold down the relevant sensor
key Æ page 67.
To activate the programmed function, briefly press the relevant key
Æ page 70.
Increase the number of programmable sensor keys by connecting a
key module Æ page 17.
Depending on how they are programmed, you can use the sensor keys as:
• Function keys Æ page 66
• Repdial keys Æ page 66
• Direct station selection keys Æ page 99
Touch the key briefly to activate the programmed function or dial the stored
number Æ page 70.
Press and hold down the function key to open a menu for programming it.
Repdial keys and direct station selection keys can only be programmed via
the Program/Service menu Æ page 67.
A label for the function is displayed to the left of the key; it cannot be
changed. You can define the labeling for repdial or DSS keys according to
your requirements Æ page 68.
The status of a function is shown by the LED on the corresponding sensor
key.
Meaning of LED displays on function keys
LED Meaning of function key
Off The function is deactivated.
S
Flashing
T
On The function is activated.
R
[1] In this manual, flashing sensor keys are identified by this icon, regardless of the flashing in-
terval. The flashing interval represents different statuses, which are described in detail in
the corresponding sections of the manual.
1
The function is in use.
21
Getting to know your OpenStage phone
Trunk keys (on multi-line phones only)
The programmable sensor keys on multi-line phones function as trunk
keys. Each key programmed with the "Line" function is handled as a line.
This means up to 9 line keys can be configured on OpenStage 80 and up
to 8 on OpenStage 60.
A distinction is drawn here between primary, secondary and phantom
lines. Each of these line types can be used on a private or shared basis
Æ page 23.
Primary line
All multi-line telephones have a primary line. This line can be reached in the
usual manner via your public phone number. Incoming calls are signaled on
this line.
To avoid conflict between individual multi-line phones, the functions
"Do not disturb" and "Call forwarding" can only be used for the primary line.
Secondary line
The secondary line on your phone is used as a primary line by another subscriber in the LAN. Your primary line, which is configured on another telephone in the LAN, simultaneously functions as the secondary line on that
telephone.
Phantom line
Phantom lines are not used as primary lines by any telephones in the LAN.
Phantom lines are established when the number of lines provided by a
communications system exceeds the number of available telephones.
22
Getting to know your OpenStage phone
Line utilization
• Private line: A line that is used by a single telephone. This line cannot
be used as a secondary line by another telephone.
• Shared line: A line that is configured on multiple telephones. The line
status (if configured) is displayed in the "Overview" tab for all telephones that share this line. If, for example, a shared line is being used
by a telephone, a status message indicating that this line is busy is displayed on all other telephones.
• Direct call line: A line with a direct connection to another telephone.
The line status is indicated by the LED in addition to the display in the
"Overview" tab Æ page 35.
LED display
LED Explanation
S
T
R
Off: The phone is in idle mode.
Flashing:
• Incoming call on the line Æ page 94
• Hold reminder is activated Æ page 75
Flickering:
• Outgoing call on the line
• The incoming call was prioritized and selected in accordance with the "Automatic line selection for incoming
calls" option
Fast blinking: The line is on "Hold".
Blinking: Call forwarding is activated
Illuminated: The line is busy
23
Getting to know your OpenStage phone
Keypad
Te x t i n p ut
In cases where text input is possible, you can use the keypad to input text,
punctuation and special characters in addition to the digits 0 to 9 and the
hash and asterisk symbols. To do this, press the numerical keys repeatedly.
Example: To enter the letter "h", press the number
twice. When entering the text, all available characters for this key are displayed. After a short while, the character in focus is displayed in the input
field.
To speed up the input, you can confirm your entry by pressing "i"
on the navigator after you have selected the required character.
To enter a digit in an alphanumerical input field, press the relevant
key and hold it down. You no longer need to scroll through the entire
list of possible characters.
Alphabetic labeling of dial keys is useful when entering vanity numbers
(letters associated with the phone number’s digits as indicated on the telephone spell a name; e.g. 0700 - PATTERN = 0700 - 7288376).
Character overview (depends on the current language setting)
Key 1x2x3x4x5x6x7x8x9x10x11x12x13x14x
1
1
1
4 key on the keypad
2
3
4
5
6
7
8
9
0
*
#
[1] Space
Additional special characters are available on the display keyboard
[2]
[3] Switch between upper and lower-case text and number entry
24
abc2ä
def 3
gh i 4
jkl5
mn o 6 ö
pqr s7ß
tuv8ü
wx y z9
0+
2
.*#,?!’ - ( )@/ :_
3
Getting to know your OpenStage phone
Multi-function keys
Key Function during text input Function when held down
Write special characters Deactivate the ring tone
*
Switch between upper and low-
#
er case
Further options for inputting text are available using the display keyboard Æ page 27 and the external keyboard (if available).
Æ page 116
Activate the telephone lock
Æ page 120
25
Getting to know your OpenStage phone
Graphic display
Your OpenStage 60/80 is equipped with a tilt-and-swivel color display
Æ page 15.
Appearance
You can customize your display to suit your personal requirements:
• Angle the display as required Æ page 12.
• Set the contrast (OpenStage 80 only) Æ page 141.
• Select your preferred display design Æ page 143.
14:27 SO . . : 123456
Dialled
Options g
Paul, Auster 10:24
26 08.07
Received
Crystal sea
Paul, R..
Peter, A..
Anna, S..
14:27 SO . . : 123456
Dialled
Options
g
Paul, Auster 10:24
26 08.07
Received
Paul, R..
Warm grey
Peter, A..
Anna, S..
Status bar
The time, weekday, date, and your phone number are displayed in the status bar.
In addition, different icons represent different situations and switches:
Icon Explanation
The ring tone is deactivated Æ page 116
The "Do not disturb" function is activated Æ page 117
The phone lock is activated Æ page 120
One or more callback requests are active Æ page 62
The Bluetooth function is activated Æ page 174
A mobile user is logged on to the telephone
26
Getting to know your OpenStage phone
Display keyboard
Simple text and characters can also be entered at any time using the
keypad Æ page 24.
Depending on the context, the display keyboard is displayed with different
elements.
Element in focus
Letters, digits, punctuation or special
characters
Function bar
Use the TouchGuide to operate the display keyboard Æ page 20.
Operation Function
Move your finger around
the wheel
Press
i
Press h
Press
g
You can select the following functions from the function bar:
Set the focus on the next/previous element
Select the element in focus (enters the character or performs the function)
Delete character to the left
Set focus to .
Element Explanation
Switch to upper/lower-case characters for first letter of words
(initial letter upper case, all subsequent letters lower case)
Switch to lower-case characters
Switch to upper-case characters
Switch to numeric characters
Switch to punctuation and special characters
Move cursor one character to the right/left
Copy entire content of the active field to the clipboard
Insert clipboard content at cursor position. Existing content is
not overwritten.
Confirm changes
The external keyboard (if available) is a user-friendly option for inputting
text.
27
Getting to know your OpenStage phone
Context-dependent displays
Depending on the situation at hand, the graphic display on your OpenStage
phone displays different content, to which you can respond intuitively.
Idle mode
In addition to the status bar and the programmable sensor key list, the
graphic display offers a wide range of context-dependent displays.
Idle menu
In idle mode, press h or g on the TouchGuide Æ page 20 to display the
idle menu. You can call up various functions here. Entries may vary.
The idle menu may contain the following entries:
• Forwarding off
• Directed pickup
1
Status bar Æ page 26
Programmable sensor key
list Æ page 21
Context-dependent displays
Æ page 28
[1]. This appears as an option if fixed or variable call forwarding is activated.
28
Getting to know your OpenStage phone
Telephony dialogs
The dialogs in the lower area of the display prompt you to input data or provide you with information about the call states.
Example: In idle state, enter a phone number using the dialpad.
08912345
Dial
Once you have entered the first digit, several options corresponding to the
situation are displayed in a dialog menu (pop-up menu) which you can select and confirm using the TouchGuide Æ page 20.
Messages
The messages displayed in the upper left area of the display advise you of
current settings or events.
Example:
• Call forwarding is activated for all calls. All calls are forwarded to the
number "220870".
• You received a callback request/voice message in your absence.
• A call list contains a new entry
Activated call forwarding
Call list entry
Saved callback/voice message
The calls were saved in the missed calls list. Press
Explanation of all message icons:
Icon Explanation
You have received one or more new messages
One or more new entries have been added to the call lists
Local call forwarding is activated for all calls
w to view these calls.
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Getting to know your OpenStage phone
t
Context menus
If the arrow icon g appears next to a selected entry, additional menu lev-
els or selection options are available in the form of a context menu. Navigate through these options using the TouchGuide Æ page 20.
Consultation
Hold
Call park
Call park pickup
Blind transfer call
Disconnect
Handling
You can select and confirm the required functions using the TouchGuide
Æ page 20.
Idle display context menu
When you press
tions are available (if activated):
Repeat dialling 1234
Ringer off
Do not disturb on
Mobile logon
Cancel call backs
g on the TouchGuide in idle state, the following func-
First entry (selected when the menu is called
up)
Selected entry
First entry (selected when you call up
the menu, if you have already dialed a
phone number)
Selected entry
Only available when configured to suppor
mobility
30
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