Siemens HIPATH 8000 User Manual

Documentation
OpenScape Voice
OpenStage 60 SIP, OpenStage 60 G SIP OpenStage 80 SIP, OpenStage 80 G SIP OpenStage Key Module
User Guide
Siemens Enterprise Communications www.siemens-enterprise.com

Important information

Important information

Trademarks

Q
For safety reasons, the telephone should only be supplied with power:
• using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=US, 3=UK) or
• in a LAN with PoE (Power over Ethernet), which com­plies with the IEEE 802.3af standard.
Never open the telephone or a key module. Should you en­counter any problems, contact the responsible administra­tor.
Use only original Siemens accessories. The use of other accessories may be hazardous and will render the warran­ty, extended manufacturer’s liability and the CE marking in­valid.
The device conforms to the EU directive 1999/5/EC as at­tested by the CE marking.
All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the lo­cal authorities.
Proper disposal and separate collection of your old appli­ance will help prevent potential damage to the environ­ment and human health. It is a prerequisite for reuse and recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative.
The statements quoted above are only fully valid for equip­ment which is installed and sold in the countries of the Eu­ropean Union and is covered by the directive 2002/96/EC. Countries outside the European Union may impose other regulations regarding the disposal of electrical and elec­tronic equipment.
2
Important information

Location of the telephone

• The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C.
• To ensure good speakerphone quality, the area in front of the micro­phone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.
• Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the tele­phone.
• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing.
• Do not operate the telephone in damp environments, such as bath­rooms.

Product support on the internet

Information and support for our products can be found on the Internet at:
http://www.siemens-enterprise.com/
Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:
http://wiki.siemens-enterprise.com/.
.
3
Contents
Contents
Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Product support on the internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . . . . . . . . . . . . .13
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . 14
Single-line telephone/multi-line telephone. . . . . . . . . . . . . . . . . . . . . . . 15
Getting to know your OpenStage phone . . . . . . . . .16
The user interface of your OpenStage . . . . . . . . . . . . . . . . . . . . . . . . . 16
Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . 18
OpenStage Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
OpenStage Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Keys and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Audio controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mode keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
TouchGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Trunk keys (on multi-line phones only). . . . . . . . . . . . . . . . . . . . . . . 26
Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Graphic display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Display keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Video link display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Camera test with "Self view" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Disabled video function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Telephony dialogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Context menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Pop-up window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Application tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
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Contents
Applications available on your OpenStage phone 40
Application navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Telephony interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Single-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Multi-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Phonebooks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
LDAP directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Managing call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Entry details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Program/Service menu/Applications menu . . . . . . . . . . . . . . . . . . . . . 51
User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Help function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Control and monitoring function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Secure voice transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Answering a call via the loudspeaker (speakerphone mode). . . . . . 56
Answering a call with a headset . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Directed pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Picking up call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Picking up a held call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Switching to the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Switching from headset to speakerphone mode . . . . . . . . . . . . . . . . . 61
In standard mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
In U.S. mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Listening to voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Second alert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Two calls simultaneously . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
While dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Immediate dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Dialing using the hot or warm line function . . . . . . . . . . . . . . . . . . . 72
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Contents
Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Activating/deactivating the microphone . . . . . . . . . . . . . . . . . . . . . . . . 75
Consulting a second party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Ending a consultation call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Canceling a consultation call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . 79
Putting on hold and retreiving successively or simultaneously . . . . 80
Connecting parties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Activate or deactivate immediate forwarding . . . . . . . . . . . . . . . . . 83
Saving destination phone numbers for call forwarding . . . . . . . . . . 84
Activate/deactivate call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . 86
Call forwarding chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Requesting callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Responding to a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Permitting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Calling back missed calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Programmable sensor keys . . . . . . . . . . . . . . . . . . . .93
List of available functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Programming sensor keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Beginning programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Beginning programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Programming enhanced functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Repertory dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Feature toggle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Using sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Example 1: Calling saved number . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Example 2: Call Waiting Activating/deactivating . . . . . . . . . . . . . . . 98
Example 3: Immediate ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Resetting sensor keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Enhanced phone functions. . . . . . . . . . . . . . . . . . . .100
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Rejecting a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Deflecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Configuring call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
CTI calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
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Contents
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Dialing with the DDS key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Dialing from the local phonebook . . . . . . . . . . . . . . . . . . . . . . . . . 118
Dialing from the LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Dialing a phone number from a list . . . . . . . . . . . . . . . . . . . . . . . . 119
Calling a contact from a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Using autodial delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Local conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
System-supported conference . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Making calls with multiple lines . . . . . . . . . . . . . . 127
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Accepting calls for the primary line . . . . . . . . . . . . . . . . . . . . . . . . 127
Accepting calls for secondary lines . . . . . . . . . . . . . . . . . . . . . . . . 127
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Manual trunk seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Automatic trunk seizure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Dialing the last dialed number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Forwarding calls on primary line . . . . . . . . . . . . . . . . . . . . . . . . . . 129
During calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Making and receiving calls on a single line . . . . . . . . . . . . . . . . . . 130
Making and receiving calls with multiple lines. . . . . . . . . . . . . . . . 131
Putting a line on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Lines with hot or warm line function . . . . . . . . . . . . . . . . . . . . . . . 133
Busy override. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Calling a station directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Call pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Deflecting a call to a DSS station . . . . . . . . . . . . . . . . . . . . . . . . . 137
LED display on DSS keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Making calls in an executive-secretary team. . . . . . . . . . . . . . . . . . . . 138
Sample scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Connecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
DSS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Using line overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
"Executive-secretary" with Executive/Assistant Cockpit . . . . . . . . . . . 143
Sample scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Function overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Launching the E/A Cockpit from the secretary . . . . . . . . . . . . . . . 145
Managing call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Managing secretary statuses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Making calls in the E/A Cockpit team . . . . . . . . . . . . . . . . . . . . . . 150
7
Contents
Settings for multi-line phones (keyset) . . . . . . . . . . . . . . . . . . . . . . . . 151
Displaying the line in the "Overview" tab . . . . . . . . . . . . . . . . . . . . 151
Setting the time for a delayed ringer . . . . . . . . . . . . . . . . . . . . . . . 152
Configuring the "Overview" tab display . . . . . . . . . . . . . . . . . . . . . 153
Line preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Rollover for a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Phonebooks and call lists . . . . . . . . . . . . . . . . . . . .156
Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Creating a new contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Editing a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Selecting a preferred phone number . . . . . . . . . . . . . . . . . . . . . . . 157
Deleting all phonebook entries . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Managing contact groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Deleting a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Saving a picture for a contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Quick search in the phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Changing the display format for contacts . . . . . . . . . . . . . . . . . . . 161
LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Finding an LDAP entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Quick search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Copying entries to the local phonebook . . . . . . . . . . . . . . . . . . . . 165
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Viewing details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Deleting entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Copying entries from the call lists into the personal phonebook . . 167
Activating/deactivating the call journal. . . . . . . . . . . . . . . . . . . . . . 168
Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Deactivating the ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Enabling "Do not disturb" via a key. . . . . . . . . . . . . . . . . . . . . . . . . 170
Enabling "Do not disturb" via the idle menu. . . . . . . . . . . . . . . . . . 170
Allowing "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
User password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Mobility function . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Mobility scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . 177
Logging on and off at different phones . . . . . . . . . . . . . . . . . . . . . 177
Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . . . . 178
Logging on to the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Logging off from the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
8
Contents
Logging on at different telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Logging on with forced logoff at a remote phone . . . . . . . . . . . . . 180
Logging on with forced, delayed logoff at a remote phone. . . . . . 181
Video function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Activating and deactivating the function temporarily. . . . . . . . . . . 182
Self view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Video link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Consultation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Holding a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Installing a USB camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Connecting a USB camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Activating and deactivating the video function . . . . . . . . . . . . . . . 185
OpenScape Voice functions . . . . . . . . . . . . . . . . . . 186
Feature toggle key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Making anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Deactivating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Activating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Temporarily activate anonymous calling for the next call. . . . . . . . 188
Temporarily deactivate anonymous calling for the next call . . . . . 188
Creating a list for selective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
For call acceptance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
For call rejection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Rejecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Accepting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Using abbreviated dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Call tracing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Hunt group functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Making a line busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Marking the last line in the hunt group chain. . . . . . . . . . . . . . . . . 194
Reachability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Serial call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Parallel call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Park a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Unparking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Silent Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Active silent monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Muted silent monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
One-way Intercom and Two-way Intercom function . . . . . . . . . . . . . . 201
One-way Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Two-way Intercom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Announcing the local phone number. . . . . . . . . . . . . . . . . . . . . . . . . . 203
9
Contents
Dialling the last caller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Retrieving and dialling the last answered caller. . . . . . . . . . . . . . . 204
Retrieving and dialling the phone number of the last caller dialled 204
Picking up out-of-hours calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Table of codes for OpenScape Voice functions. . . . . . . . . . . . . . . . . . 206
Individual phone configuration . . . . . . . . . . . . . . .207
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Adjusting the display to a comfortable reading angle . . . . . . . . . . 207
Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Lamp brightness for TouchSlider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Set the sensitivity of the TouchGuide . . . . . . . . . . . . . . . . . . . . . . . . . 209
Contrast for the OpenStage Key Module . . . . . . . . . . . . . . . . . . . . . . 210
Screensaver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Activating the screensaver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Automatic screensaver activation . . . . . . . . . . . . . . . . . . . . . . . . . 212
Setting the fade time for the screensaver . . . . . . . . . . . . . . . . . . . 213
Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Setting the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Setting the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Time display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Date display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Setting daylight saving time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Automatic daylight saving time . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Activating/deactivating the ringer. . . . . . . . . . . . . . . . . . . . . . . . . . 223
Adjusting the volume during a call. . . . . . . . . . . . . . . . . . . . . . . . . 223
Nonsecure voice communication tone and message . . . . . . . . . . 224
Key click. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Setting the language and country . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Country-specific setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Context menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Activating/deactivating automatic menu display . . . . . . . . . . . . . . 229
Setting the display time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
10
Contents
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Activating and deactivating Bluetooth . . . . . . . . . . . . . . . . . . . . . . 230
Open Bluetooth discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Bluetooth name for your OpenStage. . . . . . . . . . . . . . . . . . . . . . . 232
Configuring pairing settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Entering the pairing PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Managing Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Blacklist for Bluetooth devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Resetting user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Initiating the reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Transferring contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Receiving a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Sending a vCard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Using a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Connecting the Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . 248
Testing a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Using a Bluetooth Conference Phone . . . . . . . . . . . . . . . . . . . . . . . . . 250
Connecting a "Konftel 60W" Bluetooth conference phone . . . . . . 250
Testing the "Konftel 60W" Bluetooth conference phone . . . . . . . . 251
Backup/restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253
Saving user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Restoring user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Deleting a user backup on a storage medium. . . . . . . . . . . . . . . . . . . 256
Displaying and checking backups on USB media . . . . . . . . . . . . . . . . 257
Call recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Recording modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Explanations of recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Recordable calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Non-recordable calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Enhanced functions: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
The following features are not supported:. . . . . . . . . . . . . . . . . . . 260
Recording tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Multiline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
11
Contents
Recording calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Using the call recording feature. . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Automatic call recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Manual call recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Call recording with AutoStart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Controlling call recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Consultation during call recording . . . . . . . . . . . . . . . . . . . . . . . . . 264
Second call during call recording . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Call recording while alternating . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Your call is paused and reconnected during the recording. . . . . . . 265
Setting up a conference during recording . . . . . . . . . . . . . . . . . . . 266
Adding conference participants during the recording . . . . . . . . . . 266
Your call is included in a conference during the recording. . . . . . . 267
Putting a line on hold manually during the recording. . . . . . . . . . . 267
Diagnostic information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Web interface (WBM) . . . . . . . . . . . . . . . . . . . . . . . .271
Calling up the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Administrator Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . 277
Local user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .278
Opening the user menu on the phone . . . . . . . . . . . . . . . . . . . . . . . . 278
User menu display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Key functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291
Display icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295
12

General information

General information

About this manual

This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective fea­tures must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may be due to one of the following reasons:
• The function is not configured for you or your telephone. Please con-
tact your system support representative.
• Your communications platform does not feature this function. Please
contact your Siemens sales partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains important information on the safe and proper operation of your OpenStage phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.
These instructions should be read and followed by every person installing, operating or programming an OpenStage phone.
For your own protection, please read the section dealing with safety in detail. Follow the safety instructions carefully in order to avoid en­dangering yourself or other persons and to prevent damage to the unit.
This user guide is designed to be simple and easy to understand, providing clear step-by-step instructions for operating your OpenStage phone.
Administrative tasks are dealt with in a separate manual. The Quick Refer­ence Guide contains quick and reliable explanations of frequently used functions.
Symbols used in the manual
Operations and settings that can be made both at the phone and over the Web interface are indicated by an icon and page reference.
V is a reference to an operation or setting performed directly on the
phone
z is a reference to an operation or setting performed via the Web-in-
terface
13
General information

Service

If you experience problems or defects with the phone, please dial the ser­vice number for your country.

Intended use

The OpenStage phone is a desktop unit designed for voice transmission and for connection to the LAN. It can also be used as a workstation device. Any other use is regarded as unauthorized.

Telephone type

The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your communications platform can be obtained from your service technician. Please have this information ready when you contact our service depart­ment regarding faults or problems with the product.
The Siemens service department can only help you if you experi­ence problems or defects with the phone. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider.

Speakerphone quality and display legibility

• To ensure good speakerphone quality, the area in front of the telephone (front right) should be kept clear. The optimum handsfree distance is 20 in. (50 cm).
• Proceed as follows to optimize display legibility: – Turn the phone to tilt the display. This ensures you have a frontal view
of the display while eliminating light reflexes.
– Adjust the contrast as required  page 207.
14
General information

Single-line telephone/multi-line telephone

Your OpenStage is a "multi-line telephone" . This means that multiple lines can be configured, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls.
The programmable sensor keys function as line keys on multi-line phones page 26.
The "Overview" tab on the telephony interface provides information about the lines configured on your phone and the current status of each line page 42.
When using a multi-line phone to make and receive calls, certain particu­larities must be taken into account  page 127.
15

Getting to know your OpenStage phone

Getting to know your OpenStage phone
The following sections describe the most frequently used operating ele­ments and the displays on your OpenStage phone.

The user interface of your OpenStage

The diagram shows an OpenStage 60/60 G SIP, the description applies to both product variants.
9
2
1
3
4
1 You can make and receive calls as normal using the handset.
The large graphic display permits intuitive operation of the phone
2
page 30. The mode keys allow easy operation of the applications featured on
3
your telephone. To select a tab within a function press the relevant key repeatedly until the required tab is displayed  page 22.
Use the TouchGuide to navigate conveniently through the applica-
4
tions on your telephone  page 23. You can customize your telephone by assigning phone numbers and
5
functions to the programmable sensor keys  page 25. The function keys allow you to call up the most frequently used
6
functions during a call (e.g. Disconnect)  page 21. Audio keys are also available, allowing you to optimally configure the
7
audio features on your telephone  page 21. The To u c h S l id e r allows you to adjust the current volume (e.g. tele-
8
phone rings - ringer volume)  page 21. Incoming calls and new voice messages are visually signalled via the
9
alert bar. The keypad can be used to enter phone numbers and text
10
page 28.
16
6
5
7
8
10
Getting to know your OpenStage phone

Ports on the underside of the phone

Power supply unit (if necessary)
Country specific cable
Key Module
OpenStage operating features
Display type
Illuminated display
Programmable sensor keys 9 9 8 8
Full-duplex speakerphone function
Headset
USB master
Interface for key modules
Bluetooth
10/100 Mbps switch  page 18
1000 Mbps switch  page 18
Web-Based Management (WBM)
USB memory stick or USB camera
OpenStage 80 80 G 60 60 G
640x480
PC (e.g. OpenStage Manager)
Network switch
Color
TFT
Color
TFT
640x480
320x240
;;;;
;;;; ;;;; ;;;; ;;;; ;;;; ;;
;;
;;;;
Headset
Handset
Color
TFT
320x240
Color
TFT
To avoid damaging your OpenStage phone, make sure you use the adapter cable C39195-Z7704-A5 when connecting a USB stick.
Do not connect a USB hub to the USB master as this can cause sta­bility problems.
17
Getting to know your OpenStage phone

Using network ports more efficiently

OpenStage 60/80 SIP has a built-in 10/100 Mbps Ethernet switch. OpenStage 60 G/80 G SIP has a 1000 Mbps Ethernet switch. This means that you can directly connect one additional network device in each case (e.g. a PC) via the telephone with the LAN. The telephone-PC connection option must first be activated on the telephone by administrator.
Network switch PC
Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly.
OpenStage 60/80 SIP or OpenStage 60 G/80 G SIP
18
Getting to know your OpenStage phone

OpenStage Key Module

The OpenStage Key Module is a key module attached to the side of the phone that provides 12 additional illuminated, programmed keys. Like keys on the phone, these keys can be programmed and used accord­ing to your needs  page 25.
You can attach up to two OpenStage Key Modules to your OpenStage 60/ 80 SIP.
The diagram shows an OpenStage Key Module for OpenStage 80 SIP.
19
Getting to know your OpenStage phone

OpenStage Manager

This program offers an additional option for tailoring your OpenStage to your personal needs.
OpenStage Manager is suitable for the following models:
• OpenStage 60 (SIP/HFA)
• OpenStage 60 T
• OpenStage 80 (SIP/HFA)
• OpenStage 80 T
• OpenStage 60 G / 80 G (SIP/HFA)

Features

• Phonebook management
• Assignment of images to contacts
• Synchronization of contacts
• Save and restore
• Key programming
• Screensaver
• Ringtones
Contact your administrator for the latest version of OpenStage Manager.
20

Keys and controls

Function keys

Key Function when key is pressed
End (disconnect) call  page 62.
s
Activating/deactivating call forwarding  page 82.
r
Key currently has no function
q

Audio controls

Audio keys
Key Function when key is pressed
Activate/deactivate the loudspeaker  page 56.
n
Getting to know your OpenStage phone
Activate/deactivate headset  page 57.
o
Activate/deactivate microphone (also for speakerphone mode)
p
page 75.
TouchSlider
Similar to the TouchGuide page 23, you can set properties for your tele­phone, such as the volume, by sliding your finger over the TouchSlider.
The blue illuminated slider control displays the volume setting for the cur­rent tone (ring tone, handset tone and loudspeaker tone). You can adjust the volume by moving the slider left or right.
Set the lamp brightness of the TouchSlider  page 208.
21
Getting to know your OpenStage phone

Mode keys

These sensor keys allow you to switch to the required application with the simple stroke of a key. To select a tab within an application press the rele­vant key repeatedly until the required tab is displayed.
Function when key is
Key
pressed
Display telephony interface
t
page 41
Display phonebooks
u
page 44
Display call lists  page 47
w
Display voicemails
x
page 50
Display Program/Service menu/Applications menu
v
page 51
Display Help function
y
page 53
LED display
Blue: The function is active.
Blue: The function is active.
Blue: The function is active. White: New entry in call list
Blue: The function is active. White: New voicemail
Blue: The function is active.
Blue: The function is active.
The icons for the mode keys also appear on the display  page 39.
22
Getting to know your OpenStage phone

TouchGuide

Before using the telephone, remove the protective covering from the TouchGuide ring surface.
With this control, you can manipulate most of your phone’s functions as well as its displays.
Operation Functions when key is pressed
In idle mode:
Press the
Press the
Press the
c key.
a key.
d key.
• Open the idle menu  page 32 In lists and menus:
• Go to next level Entry selected:
• Perform action You can now access a context menu:
• Open the context menu
In lists and menus:
• One level back Entry selected:
• cancel action In input fields:
• Delete character to the left of the cursor
In lists and menus:
• Scroll down
• Hold down: Jump to the end of the list/menu
Press the
Move your finger around the inner wheel
Press the
b key.
W.
i key.
In lists and menus:
• Scroll up
• Hold down: Jump to the start of the list/menu
In lists and menus:
• Scroll up or down
In input fields:
• Select a character in the display keyboard page 31
• Set the sensitivity  page 209
Entry selected:
• Perform action
• Initiate call
23
Getting to know your OpenStage phone
Browsing in the call list and phonebook tabs
If you are in the phonebook, you normally navigate between the "Personal"
and "Corporate" tabs using the u key or if you are in the call lists you nav-
igate between the "Missed", "Received", "Dialed" and "Forwarded" tabs us-
ing the w key,
Alternatively you can use the TouchGuide to navigate between the tabs.
Firstly use the b key to enter the tab row and move left or right using the
a and c keys. Once you have reached the required tab, click the d or i to change to the associated selection list.
If you are in one of the phonebook or caller lists or in one of the settings menu, you are go back to the telephony interface by repeatedly pressing
the a key.
24
Getting to know your OpenStage phone

Programmable sensor keys

Your OpenStage 80 SIP has nine (OpenStage 60 SIP: eight) illuminated sensor keys. You can assign functions or numbers to them. To open the programming menu, press and hold down the relevant sensor key page 94. To activate the programmed function, briefly press the relevant key page 98.
Increase the number of programmable sensor keys by connecting a key module  page 19.
Depending on how they are programmed, you can use the sensor keys as:
• Function keys  page 93
• Repdial keys  page 93
• Direct station selection keys  page 135
Touch the key briefly to activate the programmed function or dial the stored number page 98.
If you hold the key pressed, you are prompted as to whether to start pro­gramming this function key.
If the prompt is not displayed or a programmed function is not exe­cuted, then you can only launch key programming via the user menu (ask your administrator about the current setting).
A label indicating the key’s function is displayed to the left of the key; it can­not be changed. You can change the labels for repdial keys according to your requirements.
The status of a function is shown by the LED on the corresponding sensor key.
Line and DDS keys can only be programmed by administrator via the service menu.
Meaning of LED displays on function keys
LED Meaning of function key
Off The function is deactivated.
S
Flashing
T
On The function is activated.
R
[1] In this manual, flashing sensor keys are identified by this icon, regardless of the flashing in-
terval. The flashing interval represents different statuses, which are described in detail in the corresponding sections of the manual.
1
Indicates the function status.
25
Getting to know your OpenStage phone

Trunk keys (on multi-line phones only)

The programmable sensor keys on multi-line phones function as trunk keys. Each key programmed with the "Line" function is handled as a line. This means up to 9 line keys can be configured on OpenStage 80 SIP and up to 8 on OpenStage 60 SIP.
A distinction is drawn here between primary, secondary and phantom lines. Each of these line types can be used on a private or shared basis page 27.
Primary line
All multi-line telephones have a primary line. This line can be reached in the usual manner via your public phone number. Incoming calls are signaled on this line.
To avoid conflict between individual multi-line phones, the functions "Do not disturb" and "Call forwarding" can only be used for the prima­ry line.
Secondary line
The secondary line on your phone is used as a primary line by another sub­scriber of the line trunk group. Your primary line, which is configured on an­other telephone in the line trunk group, simultaneously functions as the secondary line on that telephone.
Phantom line
Phantom lines are not used as primary lines by any telephones in the line trunk group. Phantom lines are established when the number of lines pro­vided by a communications system exceeds the number of available tele­phones.
26
Getting to know your OpenStage phone
Line utilization
Private line: A line that is used by a single telephone. This line cannot
be used as a secondary line by another telephone.
Shared line: A line that is configured on multiple telephones. The line
status (if configured) is displayed in the "Overview" tab for all tele­phones that share this line. If, for example, a shared line is being used by a telephone, a status message indicating that this line is busy is dis­played on all other telephones.
Direct call line: A line with a direct connection to another telephone.
The line status is indicated by the LED in addition to the display in the "Overview" tab  page 42.
LED display
LED Explanation
S
T
R
Off: The phone is in idle mode.
Flashing:
• Incoming call on the line  page 127
• Hold reminder is activated  page 105
Flickering:
• Outgoing call on the line
• The incoming call was prioritized and selected in accor­dance with the "Automatic line selection for incoming calls" option
Fast blinking: The line is on "Hold".
Blinking: Call forwarding is activated.
Illuminated: The line is busy.
27
Getting to know your OpenStage phone

Keypad

Te x t i n p ut
In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.
Example: To enter the letter "h", press the number 4 key on the keypad
twice. When entering the text, all available characters for this key are dis­played. After a short while, the character in focus is displayed in the input field.
To speed up the input, you can confirm your entry by pressing "i"
on the navigator after you have selected the required character. To enter a digit in an alphanumerical input field, press the relevant key and hold it down. You no longer need to scroll through the entire list of possible characters.
Alphabetic labeling of dial keys is also useful when entering vanity num­bers (letters associated with the phone number’s digits as indicated on the telephone spell a name, e.g. 0700 - PATTERN = 0700 - 7288376).
Character overview (depends on the current language setting)
Key 1x2x3x4x5x6x7x8x9x10x11x12x13x14x
1
1 2 3 4 5 6 7 8 9 0
*
#
[1] Space
[2] [3] Switch between upper and lower-case text and number entry
1
abc2ä
def 3
ghi 4
jkl5
mn o 6 ö
pqr s7ß
tuv8ü
wx y z 9
0+
2
.*#,?!’ -()@/:_
3
Additional special characters are available on the display keyboard
28
Getting to know your OpenStage phone
Multi-function keys
Key Function during text input Function when held down
Write special characters Deactivate the ring tone  page 169
*
Switch between upper
#
and lower case
You can also input text using the display keypad  page 31.
Activate the telephone lock page 175
29
Getting to know your OpenStage phone

Graphic display

Your OpenStage 60/80 SIP is equipped with a tilt-and-swivel color display page 17.
Appearance
You can customize your display to suit your personal requirements:
• Angle the display as required  page 14
• Set the contrast (OpenStage 80 SIP only)  page 207
• Select your preferred display design  page 207
14:27 SO . . : 123456
Dialed
Options
14:27 SO . . : 123456
Options
g
Paul, Auster 10:24
Dialed
g
Paul, Auster 10: 24
26 08.07
Received
26 08.07
Received
Crystal sea
Paul, R..
Peter, A ..
Anna, S..
Warm grey
Paul, R..
Peter, A ..
Anna, S..
Status bar
The time, weekday, date, and your phone number are displayed in the sta­tus bar.
In addition, different icons represent different situations and switches:
Icon Explanation
The ring tone is deactivated  page 169
The "Do not disturb" function is activated  page 170
The phone lock is activated  page 175
One or more callback requests are active  page 89
The Bluetooth function is activated  page 245
A mobile user is logged on to the telephone
30
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