These operating instructions describe the optiPoint 410 entry telephone on your
HiPath 3000 / 5000 RSM.
They describe all functions you can use from your telephone. You may find that some functions you wish to use are not available on your telephone. This may be due to one of the
following reasons:
• The function has not been configured for your telephone - please contact your service
personnel.
• Your communications platforms does not support this function - please contact your
service personnel.
Important Notes
Do not operate the telephone in environments where there is a danger of
explosions.
Use only original Siemens accessories. Using other accessories may cause
a hazard and will invalidate the warranty and the CE mark.
Never open the telephone or a key module. If you encounter any problems,
contact the service personnel.
Never allow the telephone to come into contact with staining or aggressive liquids such as
coffee, tea, juice, or soft drinks.
For information on telephone maintenance Æ Page 58.
The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or
which may change as a result of further development of the products.
An obligation to provide the respective characteristics shall only exist if expressly agreed
in the terms of contract.
Marks
The device conforms to the EU guideline 1999/5/EG, as attested by the CE
mark.
This device has been manufactured in accordance with our certified environmental management system (ISO 14001). This process ensures that energy
consumption and the use of primary raw materials are kept to a minimum,
thus reducing waste production.
Your service personnel can customize the default assignment to meet your
preferences and requirements following order placement.
7
Basic operating instructions
Step by Step
u or v Press volume controls on the telephone.
How to Use these Operating
Instructions
You will find a graphic representation of the steps in logical sequence in the left column. Below is an explanation of the symbols:
n Lift the handset (off-hook).
t Replace the handset (on-hook).
s Conduct a call.
o Enter a telephone number or code.
dd Enter the PIN.
w You hear a tone.
A long tone (positive confirmation tone) confirms that
you have successfully activated a function or procedure.
A short tone (negative confirmation tone) indicates that
the function or procedure was rejected.
Press the key.
Press the illuminated key.
Press the flashing key.
8
Step by Step
Basic operating instructions
Accessing Functions
... With Codes
You can activate the functions of your system by
entering codes such as:
qmk DND (do not disturb) on.
rmk DND (do not disturb) off.
All codes to activate or enable functions are always
introduced by pressing the star key, and all codes to
deactivate, disable or delete functions are always
entered starting with the pound key.
An alphabetically ordered overview of all functions and
their corresponding codes can be found in the
Appendix (Quick-Reference Operating Instructions).
If your service personnel has changed the default
assignments and saved functions on keys in accordance with your requests or requirements,
you can execute these functions by pressing the
appropriate keys.
... With Function Keys
Functions for which a key has been set up can be
accessed directly as follows.
Press the "consultation hold" key. The function is
executed, provided this is possible in the current
situation.
9
Making Calls – Basic Functions
Step by Step
Making Calls – Basic Functions
Making and Answering Calls
Special default ring signaling is set for your telephone:
• When you receive an internal call, your telephone
rings once every four seconds (single-tone sequence).
• When you receive an external call, your telephone
rings twice in rapid succession every four seconds
(dual-tone sequence).
• When you receive a call from the entrance telephone, your telephone rings three times in rapid
succession every four seconds (triple-tone sequence).
• If a call is waiting, you hear a short tone (beep) every
six seconds.
Answering a Call
The telephone rings.
n Lift the handset.
u or v To raise or lower the volume, keep pressing the keys un-
til the desired volume is set.
Open Listening in the Room During a
Call
You can let other people in the room join in on the call.
Let the other party know that you have turned on the
speaker.
Precondition: You are conducting a call with the handset.
Activating this function:
Speaker
Speaker
10
Press the key. The LED lights up.
Deactivating this function:
Press the key. The LED goes out.
Step by Step
Release
Making Calls – Basic Functions
Dialing Numbers/Making Calls
Answering a Call With the Handset
n Lift the handset.
o Internal calls: Enter the station number.
External calls: Enter the external code and the station
number.
The called party does not answer or is busy:
t Replace the handset.
or
Press the key.
On-Hook Dialing
o Internal calls: Enter the station number.
External calls: Enter the external code and the station
number.
Speaker
Release
Release
The other party answers with speaker:
n Lift the handset.
The called party does not answer or is busy:
Press the key. The LED goes out.
or
Press the key.
Ending the call
t Replace the handset.
or
Press the key.
11
Making Calls – Basic Functions
Step by Step
Redial
Mute
Redialing a Number
The last three external telephone numbers dialed are
stored automatically.
You can redial them simply by pressing a key.
n Lift the handset.
Press this key.
If this feature is configured (contact the service
personnel), accounts codes entered are also
saved Æ Page 32.
Turning the Microphone On and Off
To prevent the other party from listening in while you
consult with someone in your office, you can temporarily switch off the handset microphone or the handsfree
microphone.
Precondition: You are conducting a call. The
microphone is switched on.
Press the key. The LED lights up.
Turning off the mute:
Mute
Press the illuminated key. The LED goes out.
Calling a Second Party
(Consultation Hold)
You can call a second party while engaged in a call. The
first party is placed on hold.
Consultation
Consultation
Consultation
12
Press the key. LED flashes.
o Call the second station.
Return to the first party:
Press this key and wait two seconds.
or (depending on the configuration)
Press the key twice.
Step by Step
Making Calls – Basic Functions
Switching to the Party on Hold (Toggle)
Consultation
Consultation
Consultation
qf Press the key. Enter the code. LED continues to flash.
Combining the calling parties into a three-party
conference
qg Press the key. Enter the code. The LED goes out.
Connecting the other parties to each other
t Replace the handset.
Transferring a Call
If the person you are speaking to wants to talk to another colleague of yours, you can transfer the call that colleague.
Press the key. LED flashes.
o Enter the number of the party to which you want to
transfer the call.
s Announce the call, if necessary.
t Replace the handset.
Call Forwarding
Using Variable Call Forwarding
You can immediately forward internal or external calls to
different internal or external telephones (destinations).
(External destinations require special configuration in
the system).
Special features must be taken into consideration if your telephone operates with
HiPath 5000 RSM (system networking via PC
network) Æ Page 52!
n Lift the handset.
qe Enter the code.
e or f or g Enter the line type you wish to use: 1 = all calls,
o w
2 = external calls only, 3 = internal calls only
Enter the destination number (without the external code).
13
Making Calls – Basic Functions
Step by Step
re w Enter the code.
Deactivating call forwarding:
n Lift the handset.
When call forwarding is active, a special dial tone
sounds when you lift the handset.
If DID DTMF is active (contact the service personnel), you can also forward calls to this destination. Destinations: fax = 870, DID = 871,
fax DID = 872.
Call Forwarding in the Carrier Network
and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.)
If this function has been configured (contact the service
personnel), you can forward calls to your assigned
multiple subscriber number (MSN) (DID number)
directly within the carrier network.
For example, you can forward your phone line to your
home phone after business hours.
n Lift the handset.
qjh Enter the code.
e or f or g Enter the line type you wish to use:
1= immediate, 2 = on no answer, 3 = on busy
o Enter your DID number.
o w Enter the destination number (without the external
code).
Deactivating call forwarding:
n Lift the handset.
rjh Enter the code.
e or f or g Enter the activated call forwarding type.
1= immediate, 2 = on no answer, 3 = on busy
o w Enter your DID number.
14
Step by Step
Callback
Consultation
Making Calls – Basic Functions
Using Callback
If a user is busy or is not answering, you can store an
automatic callback. This feature saves you from having
to make repeated attempts to reach the user.
You receive a callback,
• When the other party is no longer busy
• When the user who did not answer has conducted
another call.
Storing a Callback
Precondition: You have reached a busy line or noone
answers.
Press the key. The LED lights up.
or
Press the key. LED flashes. Enter the code.
qil
Answering a Callback
Precondition: A callback was saved. Your telephone
rings. The Callback key lights up (if present).
n Lift the handset. You hear a ring tone.
Deleting (All) Stored Callbacks
n Lift the handset.
ril w Enter the code.
15
Making Calls – Basic Functions
Step by Step
u or v Press one of these keys while the phone is idle.
u or v To raise or lower the volume, keep pressing the keys un-
u v simultaneously Save.
u or v Press one of these keys while the phone is idle.
u or v To adjust the ring tone, keep pressing the keys until the
u v simultaneously Save.
Telephone Settings
Adjusting the Ring Volume
e Press the key.
til the desired volume is set.
Adjusting the Ring Tone
f Press the key.
desired ring tone is set.
Adjusting the Receiving Volume During a Call
You are engaged in a call.
u or v To raise or lower the volume, keep pressing the keys un-
u v simultaneously Save.
16
til the desired ring tone is set.
Step by Step
Making Calls – Convenience Functions
Making Calls – Convenience
Functions
Making Calls
Accepting a Specific Call for Your Colleague
You hear another telephone ring.
n Lift the handset.
qjm Enter the code.
o Enter the number of the telephone that is ringing.
Accepting calls in a team Æ Page 47.
Rejecting Calls
Release
You can reject calls which you do not wish to take. The
call is then signaled at another definable telephone
(contact the service personnel).
The telephone rings.
Press the key.
If a call cannot be rejected, your telephone will continue
to ring.
Using the Speakerphone
A colleague addresses you directly over the speaker
with a speaker call. You hear a tone before the announcement.
You can respond with the handset or in speakerphone
mode.
n Lift the handset and answer the call.
Placing a speaker call to a colleague Æ Page 20.
17
Making Calls – Convenience Functions
Step by Step
n Lift the handset within thirty seconds. You are connect-
or
n Lift the handset after more than thirty seconds.
o Dial the entrance telephone number.
Consultation
qje
o w Dial the entrance telephone number.
Answering Calls from the Entrance Telephone
and Opening the Door
If an entrance telephone has been programmed, you
can use your telephone to speak to someone at the
entrance telephone and to activate a door opener.
If you are authorized to activate a door opener (contact
the service personnel), visitors can open the door themselves by entering a 5-digit code (e.g. using a DTMF
transmitter or installed keypad).
Speaking to visitors via the entrance telephone:
Precondition: Your telephone rings.
ed to the entrance telephone immediately.
Opening the door from your telephone during a call
from the entrance telephone:
Press the key. LED flashes. Enter the code.
Special features must be taken into consideration if your telephone operates with
HiPath 5000 RSM (system networking via PC
network) Æ Page 56!
Opening the door with a code (at the door):
o After ringing the bell, enter the five-digit code (using the
keypad or a DTMF transmitter). Depending on how the
door opener has been programmed, a doorbell call signal may or may not be forwarded.
18
Step by Step
Making Calls – Convenience Functions
Activating the door opener:
n Lift the handset.
qlm Enter the code.
o Dial the entrance telephone number.
o w Enter the five-digit code. Default code = "00000" (con-
tact the service personnel).
e or f Enter the type of door opener. 1 = enable with ring,
2 = enable w/o ring = You can also open the door without a doorbell ring.
Deactivating the door opener:
n Lift the handset.
rlm Enter the code.
o w Dial the entrance telephone number.
Dialing Numbers/Making Calls
Speed-dial
Speed-Dial
Using Station and System Speed-Dial Numbers
Precondition: You have stored station speed-dial num-
bers Æ Page 20 or the service personnel has stored
system speed-dial numbers.
n Lift the handset.
Press the key.
or
qk Enter the code.
o Enter a speed-dial number.
0" to "*9" = station speed-dialing.
"
*
"000" to "999" = system speed-dialing (contact the service personnel).
19
Making Calls – Convenience Functions
Step by Step
n Lift the handset.
qmf Enter the code.
o w Enter the speed-dial number you wish to use (
o w First enter the external code and then the external sta-
n w Lift the handset.
rjlg Enter the code.
or
Message Waiting
Storing Station Speed-Dial Numbers
You can store the ten numbers which you use the most
and dial them using your own station speed-dial num-
0 through *9 Æ Page 19.
bers:
*
0 to
9).
*
tion number (wait approx. 5 seconds).
*
Using Mailboxes
If there are messages waiting for you, you will hear a
special dial tone (continuous buzzing) when you lift the
handset.
Press the illuminated key.
This connects you to the sender of the message or the
mailbox system.
Talking to Your Colleague With a Speaker Call
You can make a loudspeaker announcement through a
loudspeaker if connected (ask the service personnel), or
to an internal user with an system telephone without
any action on their part.
n Lift the handset.
qld Enter the code.
o w Enter the station number.
20
Step by Step
Making Calls – Convenience Functions
Automatic Connection Setup (Hotline)
If this function is configured (contact the service personnel), the system automatically sets up a connection
to a preset internal or external destination.
n Lift the handset.
Depending on the setting, the connection is either set
up immediately or only after a preset period of time
(hotline after a timeout).
Reserve Trunk
If this feature is configured (contact the service personnel), you can reserve a busy trunk for your own use.
When the trunk is free, you receive a call.
n Lift the handset.
o Enter the external code. The external trunk is busy; you
hear a busy signal tone. Wait about 5 seconds until the
busy tone ends.
The trunk is reserved.
t Replace the handset.
When the reserved trunk becomes free:
Your telephone rings.
n Lift the handset. You hear the CO dial tone.
o Enter the number of the external station.
Assigning a Station Number (Not for U.S.)
If this function has been configured (contact the service
personnel), you can selectively assign a specific
number (DID number) to your telephone before making
an external call. The assigned number then appears on
the called party’s display.
n Lift the handset.
qhe Enter the code.
o Enter the DID number you wish to use.
o Dial the external number.
21
Making Calls – Convenience Functions
Step by Step
n Lift the handset.
qjk Enter the code.
o w Enter the internal station number of the party for whom
o Enter the number you wish to dial (external number
Associated Dialing/Dialing Aid
If this function has been configured (contact the service
personnel), you can use your telephone as a dialing aid
for other telephones.
you want to dial.
with external code).
22
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