Siemens HICOM OPTISET E BASIC 300 User Manual

Hicom 300 optiset E basic

User Guide

Introduction ..............................................................................................5

Standard Features ...................................................................................6

Internal and External Dialling ...................................................................6

Dialling the Switchboard ...........................................................................6

Call Transfer .............................................................................................7

Enquiry Call ..............................................................................................8

Toggling between Calls.............................................................................9

8 Wa y Conference..................................................................................10

Call Pickup .............................................................................................11

Transfer a Second Caller........................................................................12

Call Park.................................................................................................13

Call Back ................................................................................................14

External Line Reservation ......................................................................16

Call Diversion Features ........................................................................17

Fixed Call Forwarding.............................................................................17

Variable Call Forwarding.........................................................................18

PIN Features ..........................................................................................19

Electronic Telephone Lock...................................................................... 19

Mobile Class of Service..........................................................................20

Follow Me...............................................................................................21

User Guide - Cont’d

Optional Features .................................................................................. 22

Individual Abbreviated Dialling................................................................22

System Abbreviated Dialling...................................................................23

Stored Number Redial............................................................................ 24

Timed Reminder.....................................................................................25

Night Service.......................................................................................... 26

Key Settings (+/–)...................................................................................27

Quick Reference ......................................................................................28

Introduction

This guide is designed to assist extension users on a Siemens Hicom 300 Communications System to use all authorised features.

Your extension may not be authorised representative can confirm features that are available to you.

Your extension may also be subject to trunk barring thus restricting where you may dial.

The optiset E basic digital telephone has 8 preprogrammed keys:Programme Mailbox Transfer Call Forward Release Call Pickup Park Toggle

All other System features are accessed from this telephone by dialling codes and/or programme keys.

The basic telephone is not equipped with a microphone but does have a loudspeaker for hands-free dialling.

Please refer to the separate instruction manuals for the optiset E entry, standard, advance/advance plus and memory telephones.

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∗ to use all features. The Siemens

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∗ - authorised features are those features that your company has designated

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for your use and may vary from extension to extension.

Internal and External Dialling

Handset operation

- lift handset, listen for internal dial tone

- dial the required extension number or external number preceded by line access code (code is normally 0)

Handsfree operation

Standard Features

- do not lift handset

- dial the required extension number or external number preceded by line access code (code is normally 0)

- lift handset when called party answers

V Your telephone may have restricted dialling facilities, e.g. trunk calls

may not be permitted.

Dialling the Switchboard

Handset operation

- lift handset, listen for internal dial tone

- dial code for switchboard (code is normally 9)

Handsfree operation

- do not lift handset

- dial code for switchboard (code is normally 9)

- lift handset when operator answers

Call T ransfer

You may transfer an internal or external call from your extension to any other extension or to the switchboard.

Transfer to a Free Extension (Announcing the Call)

- press Transfer key, listen for internal dial tone

- dial the required extension or switchboard

- when the extension or the switchboard answers, announce the call and replace handset

- if called party does not answer

- press Release key to return to original call

Transfer to a Free Extension (Call not Announced)

- press Transfer key, listen for internal dial tone

- dial the required extension or switchboard

- when you hear ring tone, replace handset

The call has now been transferred. If the ringing extension does not answer within a predetermined time the call will automatically be transferred back to your extension.

Transfer to a Busy Extension

- press Transfer key, listen for internal dial tone

- dial the required extension number

- when you hear busy tone, replace handset

The call has now been transferred to the busy extension. If the busy extension terminates the call within a predetermined time and replaces the handset the transferred call will ring the extension. If the extension remains busy the call will automatically be transferred back to your extension.

Enquiry Call

This feature allows you to hold an existing call, dial another extension or even an external number, conduct a conversation without the original caller overhearing, and then return to the original caller.

Activate Enquiry Call

- press Transfer key, listen for internal dial tone

- dial the required extension number or dial 0 and then the required external number

- conduct your conversation

- press Release key to return to the original call

You may use the Toggle key to switch between the original and 3rd party calls. In each case the other party is automatically placed on hold.

You can only use the Toggle feature on an optiset E basic if you have a Toggle key. The Toggle code

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∗ 27 will not function on an optiset E basic.

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Toggling between Calls

You have a call on the line and wish to make a second call and want to toggle between both calls.

Activate Toggle

- you are engaged on a call

- press Transfer key, listen for internal dial tone

- dial the required extension or external number

You have a call on the line and wish to answer a second call and want to toggle between both calls.

- press Call Pickup key

You may use the Toggle key to switch between the original and 3rd party calls. In each case the other party is automatically placed on hold.

Disconnect either Party

- toggle to the party you wish to disconnect

- press Release key to disconnect either party

- you will now be connected to the remaining caller

You can only use the Toggle feature on an optiset E basic if you have a Toggle key. The Toggle code

V The waiting party cannot hear your conversation.

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∗ 27 will not function on an optiset E basic.

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