Siemens Gigaset 2010 User Manual
14.8.98
BK_FRONT.FM
s
The cordless digital
DECT telephone system
expandable to 6 handsets
Gigaset 2010, UEB/engl.: A30852-X1100-E301-3-7619
Gigaset 2010
Operating instructions
Before starting up the equipment, please read these
operating instructions with the safety notes!
ACHTUNG! Schnittkante ggf. auf Titelseite U1 nach außen versetzen wg. Falz-Ausklappseite
14.8.98
Gigaset® 2010
Wegweiser
KAP00.FM5
Gigaset 2010, UEB/engl.: A30852-X1100-E301-2-7619
Making the first call
Using additional handsets
The quickest way
Switching the telephone on (➔ page 1).
Making a call (➔ page 24).
Registering new handsets at the base
station (➔ page 49).
Internal calls (➔ page 28).
Quick reference guide
(➔ page 57).
In addition to these signposts, the table of contents and index at the beginning and end of this manual will provide further help in the optimum
use of this device.
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KAP00.FM5
Overview: Gigaset 2010
1
2
Gigaset 2010, UEB/engl.: A30852-X1100-E301-2-7619
17
19
3
4
5
6
7
8
9
10
1
Earphone
2
Display
3
Store key
4
Speed dial (delete) key
5
On-hook key
6
Intercom key
7
Star key
8
Recall key
9
Microphone
10
ON/OFF/PROTECTED key
11
Last Number Redial
12
Off-hook key
11
12
13
14
15
16
20
21
13
Pound key
14
Paging key (calling mobile untis)
15
Battery LED (On when charging battery,
18
Off when not charging battery)
16
Trunk LED (lights up when the connection to the
trunk is seized – after pressing the phone key)
17
Ringer loudspeaker
18
Battery compartment/cover
19
Carrying clip
20
Jack for power supply unit
21
Jack for trunk
U3
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Overview: Keys
Keys on the base station
KAP00.FM5
Gigaset 2010, UEB/engl.: A30852-X1100-E301-2-7619
?
Keys on the Gigaset 1000S mobile unit
B
C
O
1to0,*
and
#
R
I
h
c
a
Green paging key to call all handsets or to register new
handsets.
Memory key to initialize procedures.
Speed dial and delete key.
Redial key (also used for procedures).
Dialling keys.
Signal key.
Internal key to dial internal numbers.
ON/OFF/PROTECTED key.
Off-hook key to dial a number.
On-hook key to finish a call or to cancel a procedure.
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A
fNb
EFG
H
c
A
j
i
g
f
N
b
E
F
G
KAP00.FM5
Gigaset 2010, UEB/engl.: A30852-X1100-E301-2-7619
Overview: Key functions and display symbols
uPzAHn-8888888
Display Symbols (top line)
Display symbols (bottom line)
c
All digits and characters are displayed on the top line, while the symbols for various operating modes are displayed
on the bottom line.
Display after briefly pressing the signal key, R key.
u
Manual dialing pause.
P
Exchange code (only used when connected to telephone
A
systems).
Main exchange code (only used when connected to tele-
H
phone systems
Memory empty.
z
Display of star key, * key.
n
Display of pound key, # key.
-
c
Volume of incoming speech, level 2.
c
Volume of incoming speech, level 3.
c
Indicates that the mobile unit is in save mode and is not
ready for dialing. Activated by pressing the B key.
Battery symbol flashes for approximately 5 to 10 minutes
before the batteries are empty.
Batterie is 33% charged.
Batterie is 66% charged.
Batterie is 100% charged.
ON symbol. Activated by pressing the h key. This sym-
bol flashes if the mobil unit is out of range of the base
station.
Phone symbol indicates that the mobil unit is in off-hook
mode. Activated by pressing the c key.
Indicates that the dialing mode has been temporarily
switched from dial pulsing to DTMF signaling.
Indicates that an external call is in progress via the base
station.
Indicates that an internal call is in progress via the base
station.
Indicates that the mobile unit is locked.
).
A1
A1
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P
f
N
KAP00.FM5
Overview: Meaning of symbols
Gigaset 2010, UEB/engl.: A30852-X1100-E301-2-7619
#*5
B
1
Press keys in this sequence.
?
Q
...
6 Press one of the following keys.
Press key from the base station.
Delete function of the speed dial key.
o
Enter number.
If it is necessary you will see a display symbol:
:
3z
Attention, this is an important hint!
Additional information.
➔ page 2 (cross-reference to a related topic).
A2
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B
KAP01.FM5
Safety precautions
Gigaset 2010, UEB/engl.: A30852-X1100-E301-3-7619
Only use approved nickel-cadmium (NiCd)
and nickel-metal-hydride (NiMH) batteries!
(➔ page 6).
Never use other batteries or ordinary (non-rechargeable) batteries! These batteries can short
circuit or destroy the battery unit (dangerous).
The following labels are found on the battery
compartments of the handset and charging unit:
_
+
● Do not submerge batteries in water; do not throw
them into fire.
● Do not dispose of old, defective batteries with normal
household garbage.
● Batteries become warm during charging. This is nor-
mal and not dangerous
● Do not use any third-party charging units. The batte-
ries could be damaged.
● Only the plug-in power supply unit supplied (details
on the underside of the device) may be used.
Check that the socket into which you insert the
plug-in power unit has the correct voltage. If
your plug-in power unit does not have the right
voltage, please contact Siemens.
● Do not confuse the plugs of the base station. Abnor-
mally high voltages could be imposed across the charging contacts for brief intervals, such as during thunder storms.
● The handset may not be operated in rooms with ex-
plosion hazards.
Only use rechargeable batteries with the poles aligned as
shown!
Type according to instructions
Research has demonstrated that cordless telephones (DECT) which are switched on can interfere with the operation of medial equipment.
Thus, you should maintain a minimum distance
of one meter between the telephone and medical equipment. When using a mobile telephone
in medical institutions, the regulations of the institution in question must be observed.
A3
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KAP01.FM5
Certification and CE marking
Gigaset 2010, UEB/engl.: A30852-X1100-E301-3-7619
Siemens Gigaset2010 was certified according to EU
guideline 91/263/EEC (CTR 6, CTR 10). Anyone is permitted to connect this telephone to a telephone jack and
.
use it
This telephone fulfils the requirements of the following
EU guidelines:
89/336/EEC “Electromagnetic compatibility”
73/23/EEC “Electrical resources used within
The CE marking confirms the telephone is in compliance
with the above-mentioned guidelines (CE 0188 X)
specific voltage ranges”
A4
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GIGA2010.IVZ
Gigaset 2010, UEB/engl.: A30852-X1100-E301-2-7619
Contents
Signposts
Overviews
Safety precautions
Stepwise startup .......................................................................................................................... 1
Step 1: Observe the safety precautions ......................................................................................... 1
Step 2: Check the contents of the package ................................................................................... 1
Step 3: Connecting the base station ................................................................................................2
Step 4: Inserting the batteries into the handset ...............................................................................3
Step 5: Charging the batteries ....................................................................................................... 3
Step 6: Check signaling method .................................................................................................... 4
Notes on operation ...................................................................................................................... 5
Installing the base station ............................................................................................................... 5
Notes on operating the handset .......................................................................................................6
Maintenance notes ........................................................................................................................ 8
Connecting the telephone socket .................................................................................................. 8
Technical data ..................................................................................................................................9
Third party use/disposal ............................................................................................................... 10
Warranty ....................................................................................................................................... 10
Procedure in the case of malfunctions ...........................................................................................11
Overview: Signal tones ..................................................................................................................13
Operating modes ....................................................................................................................... 14
ON/OFF/PROTECTED modes ...................................................................................................... 14
Signaling method ...........................................................................................................................16
Operating in a telephone system ...................................................................................................17
Exchange codes .............................................................................................................................18
Changing the system code, changing the PIN ............................................................................. 19
Resetting the base station to factory defaults ............................................................................. 20
Resetting the Gigaset 2000S handset to factory defaults ............................................................ 21
Incoming calls ............................................................................................................................ 22
Accepting calls ............................................................................................................................. 22
External call-waiting during internal calls ........................................................................................23
Ending an internal call .................................................................................................................. 23
Switching off the microphone (mute function) ...................................................................... 23
External outgoing calls .............................................................................................................. 24
Calling external subscribers ......................................................................................................... 24
No answer or line busy ................................................................................................................ 25
Redial ........................................................................................................................................... 25
Dialing speed dial numbers ............................................................................................................26
Device control using dual-tone multifrequency signaling (DTMF) ..................................................27
Dialing a DSS number from a locked handset .............................................................................. 27
Ending a call ................................................................................................................................. 27
Collective ringing and internal calls ......................................................................................... 28
Making collective calls to all handsets from the base station ...................................................... 28
Making collective calls from one handset to all other handsets ................................................... 28
Making internal calls ..................................................................................................................... 28
Allowing internal parties to listen in on a call ............................................................................... 29
Ending an internal call .................................................................................................................. 29
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GIGA2010.IVZ
Gigaset 2010, UEB/engl.: A30852-X1100-E301-2-7619
Contents
Internal consultation calls and transferring calls ................................................................... 30
Consultation calls ......................................................................................................................... 30
Transferring calls .......................................................................................................................... 31
Base station settings ................................................................................................................. 32
Switching the base station ringer off and setting the ringer volume ........................................... 32
Setting the base station ringer tone ...............................................................................................33
Switching music-on-hold on/off .................................................................................................... 33
Individual settings on the Gigaset 2000S mobile unit ........................................................... 34
Setting the ringer volume ............................................................................................................. 34
Setting the ringer tone ................................................................................................................. 34
Setting the handset volume ...........................................................................................................35
Activating/deactivating notification and warning tones ................................................................ 35
Activating/deactivating automatic call acceptance ....................................................................... 37
Speed dial numbers .......................................................................................................................38
Activating/deactivating the call duration display ................................................................... 40
The Gigaset 2010 lock functions .............................................................................................. 41
Activating/deactivating the Gigaset 2010 lock for outgoing calls ................................................. 41
Emergency calls when the Gigaset 2010 is locked ...................................................................... 41
Barred numbers for handsets ........................................................................................................43
Activating/deactivating the call number lock ................................................................................ 44
Setting trunk access for the handsets ............................................................................................45
Lock functions on the handset ................................................................................................. 46
Activating/deactivating the handset lock ...................................................................................... 46
DSS number for handset lock ...................................................................................................... 46
Handset display with active lock ....................................................................................................48
Registering/de-registering more than one handsets at the base station ............................ 49
Registering a Gigaset 2000S handset at a base station ............................................................... 49
De-registering a handset from a base station .............................................................................. 50
Operating more than one handset ........................................................................................... 51
Ring priority for incoming calls ..................................................................................................... 51
Operation at more than one base station ............................................................................... 53
Procedure for operating at more than one base station ............................................................... 53
Activating/deactivating base station number display on handset ................................................. 54
Selecting the best station ............................................................................................................ 54
Automatic search for a base station if the preferred base station cannot be reached ................. 55
Reset the factory default ................................................................................................................56
Quick reference guide handset Gigaset 2000S ....................................................................... 57
Index ............................................................................................................................................ 58
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Stepwise startup
KAP02.FM5
Gigaset 2010, UEB/engl.: A30852-X1100-E301-3-7619
Stepwise startup
Before you can operate with your handset you
have to connect the base station Gigaset 2010.
Follow the installation and setup instructions “step by
step” as described
Step 1: Observe the safety precautions
It is essential that you read the safety precautions at the begining of this manual before
startup!
Step 2: Check the contents of the package
The factory package contains:
● a Gigaset 2010 base station,
● a Gigaset 2000S handset,
● a phone cord,
● a power cord with RJ-11 plug and plug-in power
supply,
● cover for handset battery compartment,
● carrying clip for the handset,
● two batteries,
● instructions.
.
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power and phone
KAP02.FM5
Stepwise startup
Step 3: Connecting the base station
Plug-in power
supply socket
Gigaset 2010, UEB/engl.: A30852-X1100-E301-3-7619
Phone cord
Power cord
power cord
power cord RJ-11 plug
power cord RJ-11 plug
phone cord
cord channel for
cords
Underside of base
station case
Insert the RJ-11 plug on your phone cord into the base station. The jack on the bottom of the base station is marked
with the following symbol:
Insert the phone plug on your phone cord into your phone
socket.
Insert the RJ-11 plug on your power cord into the base
station. The jack on the bottom of the base station is marked with the following symbol:
Insert the power cord plug-power supply into a socket.
For safety reasons, the phone must only be operated with the supplied Siemens adapter.
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KAP02.FM5
Gigaset 2010, UEB/engl.: A30852-X1100-E301-3-7619
Step 4: Inserting the batteries into the handset
The handset is powered by two batteries.
Batt. compartment cover
Batt. comp. and batteries
Hold the handset with the keypad side facing down.
Slot the batteries into the battery compartment.
Make sure that the +/– battery poles are aligned
correctly. The +/– marks on the plate must be
aligned with the +/– marks on the batteries.
The handset will not work if the batteries are incorrectly inserted and it may be damaged.
Slide the cover of the battery compartment from above
into the grooves in the handset and close the compartment.
Stepwise startup
Step 5: Charging the batteries
To charge the batteries, place the handset in the handset
rest on the base station. The charging contacts on the bottom of the handset must come into contact with the bottom of the base station and its charging contacts. It does
not matter whether the keypad is facing up or down.
If you have correctly inserted the mobile unit for charging,
the LED under the battery symbol on the base station will
light up.
You must charge the batteries before you can
make any calls or settings. We recommend that
the batteries be charged for 16 hours without interruption, e.g. overnight, for the initial startup.
For more information on the use of the batteries
(➔ page 6).
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KAP02.FM5
Stepwise startup
Step 6: Check signaling method
Telephone lines can use the following signaling methods:
● dial pulsing (DP)
● dual-tone multifrequency signaling (DTMF)
The factory default for your Gigaset 2010 is DTMF.
Checking your own telephone’s signalling method
Press the off-hook key (corresponds to picking up the
c
handset on an ordinary phone). You will hear the dial
tone.
Press any digit, e.g. 2. If you can still hear the dial tone
o
you will have to set the signaling method to dial pulsing
(DP).
Setting the phone to dial pulsing (DP)
Gigaset 2010, UEB/engl.: A30852-X1100-E301-3-7619
033
O
B
#1
o
B
Start the setting procedure.
Enter the four-digit base code (factory default:”0000“)
(➔ page 19).
Set dial pulsing (DP).
The other signaling method settings are intended for the operation of the Gigaset 2010 in
telephone systems (➔ page 17 ).
You can now make external calls with your Gigaset 2010.
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Kap03.fm5
Notes on operation
Installing the base station
Installation site/installation area
Gigaset 2010, UEB/engl.: A30852-X1100-E301-3-7619
Notes on operation
● A 220/230V power socket must be located at the in-
stallation site.
● In order to avoid interference, the base station should
not be in the direct vicinity of other electronic equipment such as HiFi, office or microwave equipment.
● Place the base station on a level, non-slip surface. The
device feet do not normally leave any unsightly marks.
However, due to the variety of varnishes and polish
used on furniture, the possibility of marks cannot be
entirely ruled out.
● Radio transmission between the base station and
handsets complies with the DECT standard. Gigaset
2010 thus observes all relevant regulations. However,
if there is interference to the picture or sound of your
satellite equipment, consult your specialist satellite
dealer.
● Depending on ambient conditions, the maximum ra-
dio range between the base station and the handset
is approx. 300 m outdoors, and approx. 50 m indoors.
If the range warning is activated for the handset
(➔ page 36), a signal will sound when you move outside the radio range.
Temperature/ambient conditions
● The base station is designed for operation in protect-
ed areas with a temperature range from +5 °C to +45°
C.
● The base station should not be installed in damp ar-
eas (such as bathrooms or laundry rooms), or close to
heat sources, or in direct sunlight.
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Kap03.fm5
Notes on operation
Notes on operating the handset
For users who wear hearing aids
Using rechargeable batteries
Gigaset 2010, UEB/engl.: A30852-X1100-E301-3-7619
If you wear a hearing aid, please note that radio signals
can interfere with hearing aids, and if sufficiently loud, can
cause a very unpleasant humming sound.
The following should be noted when using
rechargeable batteries:
● Only use the rechargeable battery types supplied (AA
nickel-cadmium batteries). When replacing rechargeable batteries, the following can be used:
Panasonic P-60 AA/1P, Philips R6 NC-P, UCAR RC6,
Eveready XC6, DAIMON ACCU 1000, Sanyo N-3U,
Varta Rechargeable Accu Plus Ni-Cd 1.2V, No. 5006.
● Nickel-metal-hydride (NiMH)
rechargeable batteries can significantly increase the
time for which Gigaset 2000C Tango can be used. The
following products are authorized:
Sanyo HR-3U (1300 mAh), GP GP120 AAHC,
Emmerich CE R 6, Energizer EMH-1100AAC,
Varta VH1101AA,
Once the NiMH rechargeable batteries have
been inserted, the following should be observed to ensure maximum lasting power from
your batteries: Once the batteries have been fully charged for the first time, the handset prematurely indicates that the batteries are running
low (i). In order to deep discharge the batteries, continue to use the handset until the battery
symbol j appears and the batt. low beep
sounds (caution: max. operating time remaining
is 10 minutes). In this way the handset recognizes the extended capacity of the rechargeable
batteries and will in future display the correct
battery charging status.
Opening the battery compartment resets the
display to the capacity of the batteries delivered
with the telephone.
● Using other battery types or non-rechargeable batter-
ies may cause malfunctions or even damage the
equipment. The manufacturer shall assume no liability
in this case.
Never use ordinary batteries.
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Kap03.fm5
Gigaset 2010, UEB/engl.: A30852-X1100-E301-3-7619
Notes on operation
When installing and using the rechargeable batteries,
please follow the rules below:
● Initially charge the batteries thoroughly. We recom-
mend charging the batteries for approximately 16
hours without interruption (overnight for example).
During the first week of operation, continually replace
the handsets in the charging unit for recharging.
● New batteries do not usually reach their full capacity
(i.e. maximum time when the telephone is in use and
standby time) until they have been in normal use for
several days. Although the battery LED indicates that
the rechargeable batteries of a handset have been
charged (LED off), you must assume during this initial
phase that the capacity may not reach that of maximum time when the telephone is in use, or that of
standby time.
● After they have initially been thoroughly charged, the
rechargeable batteries are fully operative. For normal
operation, we recommend that the handsets are not
placed in the charging unit each time a call is completed. The rechargeable batteries should be discharged
from time to time.
Caution: partially discharged batteries only offer limited operating time.
● Make sure that the contacts do not touch metal or oily
objects.
● Battery charging times
– Charging time in the handset
NiCd rechargeable batteries approx. 4–5 hours
NiMH rechargeable
batteries 1100 mAh approx. 8–9 hours
– Charging time in the charging unit
backup battery compartment
NiCd rechargeable battery approx. 24 hours
NiMH rechargeable
battery 1100 mAh approx. 40 hours
● The LED display lights up occasionally to indicate that
float charging is taking place.
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3
4
1
Free
Kap03.fm5
Notes on operation
Mounting the carrying clip onto the handset
If required, you can mount the carrying clip supplied with
the handset, e.g. if you wish to carry the handset in your
pocket.
Hold the handset with the keypad facing the palm of your
hand. You will see two small holes on the sides, level with
the display. Place the clip in one hole and then insert it into
the opposite hole until it clicks into place.
Maintenance notes
Simply wipe the handset and base station with a damp
cloth or an antistatic wipe.
Connecting the telephone socket
Only use a Siemens telephone connecting cable. Cables
by other manufacturers may have a different pin assignment.
The telephone cable socket is connected on the underside of the base station as follows:
Gigaset 2010, UEB/engl.: A30852-X1100-E301-3-7619
Never use a dry cloth as this causes static discharge.
Free
2
1
8
5
6
2
a
3
b
4
Free
5
Free
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Technical data
Kap03.fm5
Gigaset 2010, UEB/engl.: A30852-X1100-E301-3-7619
Notes on operation
Standard: DECT =Digital Enhanced Cordless Telecommunications
Number of channels: 120 duplex channels
Radio frequency range: 1880 MHz to 1900 MHz
Duplex method: Time-division multiplexing, 10 ms frame length
Channel grid: 1728 kHz
Bit rate: 1152 kbit/s
Modulation: GFSK
Voice coding: 32 kbit/s
Transmitted power: 10 mW, average output per channel
Range: up to 300 m outdoors,
Base station power supply: 220/230V (AC adapter)
Base station power consumption: In standby mode and when the telephone is in use ap-
Handset operating times
(with fully charged battery):
In standby mode with NiCd
NiMH, 1100 mAh
NiMH, 1300 mAh
When the telephone is in use with
NiCd
with NiMH, 1100 mAh
with NiMH, 1300 mAh
Charging time in base station: NiCd rechargeable batteries (approx. 4–5 hours)
Permitted ambient conditions
for operation:
Signaling method: DP (dial pulsing) / DTMF (dual tone multifrequency)
GAP = Generic Access Profile (standard adhered to
by most manufacturers for DECT radio transmission)
up to 50 m in buildings
prox. 3 W, during charging approx. 5 W
up to 70 hours
up to 110 hours
up to 130 hours
up to 7 hours
up to 11 hours
up to 13 hours
NiMH rechargeable batteries, 1100 mAh (approx. 8–9
hours)
+5 °C to +45 °C
20 % to 75 % relative humidity
Signal key function: Flash
Base station dimensions: approx. 146 x 117 x 70 mm (L x W x H)
Handset dimensions: approx. 160 × 55 × 25 mm (L × W × H)
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Notes on operation
Kap03.fm5
Gigaset 2010, UEB/engl.: A30852-X1100-E301-3-7619
Weight: Base station 210 g
Cable lengths: Telephone connecting cord approx. 3 m
Third party use/disposal
Warranty
Handset with rechargeable batteries approx. 165 g
Power cord approx. 3 m
Plugs: TSV 6/4 (phone cord)
TSV 6/4 (power cord)
Gigaset 2010 telephone should only be passed onto third
parties if the instructions for use are included.
When the system or batteries have reached the end of
their service life, they should be disposed of in an environmentally friendly manner in accordance with relevant legislation.
This equipment is guaranteed by Siemens for a period of
6 months from the date of purchase. Please keep your
sales receipt as proof of this date!
During this period, Siemens will rectify all equipment or
manufacturing defects. Siemens will decide how the warranty shall be implemented: repair or replacement of the
defective equipment.
The warranty excludes any damage resulting from incorrect use, wear and tear, or actions carried out by third parties. The warranty covers neither consumables nor any
defects having only a minimal effect on the value or use of
the equipment.
The Siemens product which you have purchased meets
the technical requirements relating to connection to the
public telephone network.
You can exercise your warranty rights directly with your
supplier.
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Kap03.fm5
Gigaset 2010, UEB/engl.: A30852-X1100-E301-3-7619
Notes on operation
Procedure in the case of malfunctions
Not every malfunction means that there is an actual defect in your telephone. In some situations you may save
time and money if you can eliminate the cause of simple
faults yourself. The information below will help you do
this.
Symptom Cause Remedy
No display appears Handset is not switched on. Switch on the handset.
Cannot seize the dial-up line;
no dial tone
Cannot set up a radio link to
the base station – symbol on
the handset flashes.
Base station or handset does
not ring.
No connection after dialing a
call number; dial tone can
still be heard.
Battery is empty. Replace the battery with a backup
The plug on the power cord
is not connected properly.
The plug on the power cord
is not connected properly.
The dial-up line is being used
by another handset.
Handset is not registered. Register the handset at the base
The plug on the AC power
adapter cord is not connected properly.
Ringer volume is set to low. Adjust the base station
The ring assignment is not
set correctly.
Wrong signaling method. Reset the signaling method
battery or recharge it.
Check the plug on the base station
and telephone socket; if necessary
remove it and plug it back in
(➔ page 2).
Check the plug on the base station
and the socket; if necessary
remove it and plug it back in
(➔ page 2).
Wait until the dial-up line is free.
station (➔ page 49).
Check the plug on the base station
and the socket; if necessary remove it and plug it back in.
(➔ page 32) or handset
(➔ page 34) ringer volume.
Adjust the ring assignment
(➔ page 51).
(➔ page 16).
No connection after a connection has been set up; dial
tone can still be heard.
Wrong signaling method. Switch the signaling method
(➔ page 18).
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Kap03.fm5
Gigaset 2010, UEB/engl.: A30852-X1100-E301-3-7619
Notes on operation
Symptom Cause Remedy
With telephone systems:
no connection or wrong connection after dialing from a
memory.
System code entered is rejected.
PIN entered is rejected. PIN entered does not corre-
Exchange code not entered Enter exchange code (➔ page 18).
System code entered does
not correspond with the
changed code.
spond with the changed PIN.
If you have forgotten your changed
system code, please contact your
specialist dealer.
If you have forgotten your changed
PIN, please contact your specialist
dealer.
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