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6. Answering Machine Connection
Connecting an Answering Machine
If desired, you can connect an answering machine to your fax
machine's
voice messages and faxes when you are out.
TEL. SET
socket. This will allow you to receive both
1
Remove the seal covering the
SET
socket.
2
Connect the answering machine's
telephone line plug to the TEL. SET
socket using the extension telephone
socket adaptor provided.
For Eire:
•
Insert the plug of the
answering machine line directly
into the
If desired, you can
connect an
extension phone to
your answering
machine's extension
phone socket.
TEL. SET
socket.
TEL.
TEL.
SET
TEL.
LINE
Make sure the
TEL. LINE
socket
is connected to
the wall socket.
66
To answering machine's
telephone line socket.
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Changing the outgoing message
The outgoing message (OGM) of your answering machine should be
changed to inform callers who want to send a fax to press their Start
key. For example, your message might go as follows:
"Hello. You've reached the ABC company. No one is available to take
your call right now. Please leave a message after the beep or press
your facsimile Start key to send a fax. Thank you for calling."
♦
It is advisable to keep the length of the message under 10 seconds.
If it is too long, you may have difficulty receiving faxes sent by
automatic dialing.
♦
If your outgoing message must be longer than 10 seconds, leave a
pause of about four seconds at the beginning of the message. This
will give your fax a chance to detect fax tones sent when automatic
dialling is used.
Connecting an Answering Machine
Activating the answering machine connection
Before you go out, activate the answering machine connection as
follows:
1
Set the reception mode to A.M.
RESOLUTION
RECEPTION MODE
2
Set your answering machine to auto
TEL
TEL/FAX
answer.
♦
Your answering machine must be set to answer on a maximum of
two rings. If not, you may not be able to receive faxes sent by automatic dialling.
FAX
A.M.
Machine
6. Answering
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Connecting an Answering Machine
♦
If your answering machine has a toll saver function, make sure that
it will answer by the fourth ring.
If your answering machine has a remote retrieval function, make
Note:
sure the code used to activate remote retrieval is different from the code
used to activate fax reception with an extension telephone (see Chapter
3, Receiving Documents). If they are the same, entering the code from an
outside telephone to retrieve messages will cause the fax machine to be
activated.
How answering machine mode operates
While you are out, all of your incoming calls will be answered by
your answering machine and its outgoing message will play. Voice
callers can leave a message. During this time, your fax will quietly
monitor the line. If your fax detects a fax tone or a duration of silence
greater than four seconds, it will take over the line and begin
reception.
68
♦
If the connection is not good or there is noise on the line, the
answering machine and/or fax machine may not respond properly.
♦
The call counter on your answering machine may indicate that
voice messages were received, when only fax messages were
received.
♦
To prevent the fax from taking over the line and beginning reception if you call in from an external phone or answer on an extension
phone, press any three keys (other than the code to activate fax
reception, "5", "*", and "*") on the dial pad of the phone. This can
only be performed from a phone capable of tone dialling.
When you return and turn
off your answering
machine, b e sure to change
the reception mode back t o
TEL/FAX, FAX, or TEL!
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Optional A.M. Mode Settings
If necessary, you can use the following settings to improve the
response of the answering machine connection to incoming calls.
Quiet Detect Time
This function causes the fax machine to take over the line and begin
reception if a certain duration of silence is detected after the
answering machine answers.
Time selections for the period of silence are 1 to 10 seconds. Quiet
Detect Time has been set to 4 seconds at the factory. This gives the
best performance with most answering machines; however, you may
need to adjust this setting depending on the disconnect time of your
answering machine.
Optional A.M. Mode Settings
Some answering machines may have unusually fast disconnect times
(equal to or very slightly less than 4 seconds), which means that the
answering machine may disconnect the line before fax reception can
begin. In this case, try a Quiet Detect Time setting of about 3 seconds.
If the fax machine is interrupting callers before they can leave a
message, try a longer Quiet Detect Time setting. If your outgoing
message includes a period of silence, make sure that the setting is
longer than that period of silence, or re-record your outgoing message
to shorten the silence.
Quiet Detect Time can be turned off by entering "00" for the time.
Note:
Note, however, that the fax machine will not be able to receive faxes sent
manually by Normal Dialling.
Machine
6. Answering
69
4
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Optional A.M. Mode Settings
To change the setting, follow the steps below.
1
Press these keys:
FUNCTION
The display will show:
QUIET DETECT TM.
2
Enter a number from 01 to 10, or
enter 00 to turn off the function.
0
5
3
Press the
date and time display.
STOP
key to return to the
(Example)
STOP
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Select Auto Receive
When this function is turned on, your fax will answer the call after 5
rings if the answering machine for some reason fails to answer before
that time. This ensures that you will receive fax messages even if the
answering machine’s tape fills up or the answering machine is not
turned on.
This function has been turned off at the factory. If you want to turn it
on, follow the steps below:
When this function is turned on, make sure that the answering
Note:
machine is set to answer on 4 rings or less. If it isn’t, the fax will always
answer first, preventing callers from leaving voice messages.
Optional A.M. Mode Settings
1
Press these keys:
The display will show:
SELECT AUTO RCV
2
Press 1 to turn on the function, or 2 to
turn it off.
3
Press the
STOP
key to return to the
date and time display.
FUNCTION
4
YES NO
1
or
STOP
2
71
Machine
6. Answering
4
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Optional A.M. Mode Settings
Quiet Detect Start Time
This setting can be used to delay the start of the Quiet Detect Time
function. For example, if you want to insert a pause at the beginning
of your answering machine’s outgoing message to ensure clear
detection of fax signals, you can use this setting to delay the start of
silence detection so that the pause will not cause the fax to take over
the line.
Quiet Detect Start Timing has been turned off at the factory. If you
want to use this function, turn it on as explained below. As general
guide, the delay time should be slightly longer than the pause before
the outgoing message.
1
Press these keys:
FUNCTION
The display will show:
QUIET START TIME
2
Press a number from 00 to 15.
3
Press the
date and time display.
72
STOP
key to return to the
0
5
(Example)
STOP
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