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Contents
General Information........................................................ 1
KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual
General Information
Overview
KVM2132P / KVM2116P / KVM1116P KVM Switches
Note: Save these instructions. Read and adhere to all the instructions. All servicing must be
performed by authorized personnel only.
The KVM switch allows local and remote users to monitor and access multiple servers from a single
console. The switch models differ by number of buses and KVM ports.
SKUBus SupportKVM Ports
KVM2132P1 Local, 2 Remote32
KVM2116P1 Local, 2 Remote16
KVM1116P1 Local shared with 1Remote16
• Each bus permits a separate user session so that up to three (KVM2132P or KVM2116P)
concurrent independent connections to the attached servers can take place.
• The switches use TCP/IP communications protocol. They can be accessed by their IP addresses
from anywhere on the LAN, WAN, or Internet. The location of the connecting computer is
irrelevent.
• Remote users log in using a browser or stand-alone Windows or Java GUI applications. Java
allows the switches to work with JRE (Java Runtime Environment) enabled operating systems,
ensuring multi-platform operability.
• The client software allows operators to exchange keyboard, video and mouse signals with the
servers attached to the switches just as if they were working on the equipment directly.
• Up to 32 (KVM2132P)
to communicate with each other to facilitate port sharing.
• Administrators can perform maintenance tasks from installing and running GUI applications, to
BIOS level troubleshooting, routine monitoring, concurrent maintenance, and system
administration.
• Local console operation is accomplished by entering hotkey combinations from the keyboard with
a full screen GUI display.
• The Auto Scan feature permits automatic switching from port to port at user-specified intervals,
while the Panel Array Mode can display the video output of up to 42 servers at the same time.
• CAT 5e cable links the switch to the servers. A 16 or 32 port switch can be installed in a 1U rack,
and use the internal network wiring in most modern commercial buildings.
• The switch receives keyboard input directly. There is no software installation.
• Download firmware updates from www.apc.com.
• Adapter ID function stores port information like the adapter ID, OS, keyboard language, adapter
name, operation modes and more. When a KVM Adapter Cable is moved from one port to
another, the switch recognizes the adapter cable at the new location.
users can share the switch's buses. A Message Board feature allows them
• Upgrade the entire installation from a single remote console located anywhere in the world.
• Virtual Media support.
1KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual
KVM2132P / KVM2116P KVM Switches only
• Dual power is available on KVM2132P and KVM2116P. Power cords plugged into separate
power sources ensure power to the switch if one power sources fails.
• Variable fan speed: changes according to the switches temperature.
• PDU connection port allows administrators to boot or reboot servers.
• Two 10/100/1000 Mbps NICs for redundant LAN or two IP operations.
Safety
Read all of these instructions. Save them for future reference. Follow all warnings and instructions
marked on the device.
DANGER
HAZARD OF ELECTRIC SHOCK
• Do not use the device near water, Never spill liquid of any kind on the device.
• Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
• The device should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your
dealer or local power company.
• To prevent damage to your installation it is important that all devices are properly
grounded. The device is equipped with a 3-wire grounding type plug. This is a
safety feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace the outlet. Do not attempt to defeat the purpose of the
grounding-type plug. Always follow local/national wiring codes.
• If an extension cord is used with this device make sure that the total of the ampere
ratings of all products used on this cord does not exceed the extension cord
ampere rating. Make sure that the total of all products plugged into the wall outlet
does not exceed 15 amperes.
• To help protect your system from sudden, transient increases and decreases in
electrical power, use a surge suppressor, line conditioner, or uninterruptible power
supply (UPS).
• Position system cables and power cables carefully; Be sure that nothing rests on
any cables.
• Never push objects of any kind into or through cabinet slots. They may touch
dangerous voltage points or short out parts resulting in a risk of fire or electrical
shock.
• There is a risk of explosion if the battery is replaced by an incorrect type. Dispose
of used batteries according to the instructions.
• Use the power cords supplied with this package. If it becomes necessary to replace
the cords supplied with this package, be sure to use cords of at least the same
standard as the ones provided. Contact your dealer for information about power
cords.
• Do not attempt to service the device yourself. Refer all servicing to qualified service
personnel.
Failure to follow these instructions can result in death or serious injury.
KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual 2
CAUTION
INJURY OR EQUIPMENT DAMAGE
• Do not connect the RJ-11 connector marked “UPGRADE” to a public
telecommunication network.
• Before working on the rack, make sure that the stabilizers are secured to the rack,
extended to the floor, and that the full weight of the rack rests on the floor. Install
front and side stabilizers on a single rack or front stabilizers for joined multiple
racks before working on the rack.
• Always load the rack from the bottom up, and load the heaviest item in the rack
first.
• Make sure that the rack is level and stable before extending a device from the rack.
• Use caution when pressing the device rail release latches and sliding a device into
or out of a rack; the slide rails can pinch your fingers.
• After a device is inserted into the rack, carefully extend the rail into a locking
position, and then slide the device into the rack.
• Do not overload the AC supply branch circuit that provides power to the rack. The
total rack load should not exceed 80 percent of the branch circuit rating.
• Make sure that all equipment used on the rack, including power strips and other
electrical connectors, is properly grounded.
• Ensure that proper airflow is provided to devices in the rack.
• Ensure that the operating ambient temperature of the rack environment does not
exceed the maximum ambient temperature specified for the equipment by the
manufacturer
• Do not step on or stand on any device when servicing other devices in a rack.
• Do not place the device on an unstable surface. If the device falls, serious damage
will result.
• Do not block ventilation openings. Overheating of internal components may occur.
• Route the power cord and cables so that they cannot be stepped on or tripped
over.
Failure to follow these instructions can result in injury or equipment damage.
Taking Delivery
Examine the components at the time of delivery to be sure all parts are present and in good working
order. Anything missing or damaged must be reported immediately to the shipping firm and to APC.
Inventory
The package consists of:
• KVM Switch
• NEMA 5 - 15 power cord
• C13 - C14 power cord
• Rack Mount Bracket
• Serial Adapter (for modem connection)
• KVM Access Management Software USB key (please retain for future license upgrade)
• Literature Kit: Quick Start Guide, Safety Sheet, China ROHS and CD (containing KVM Access
Management software)
3KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual
System Requirements
Remote User Computers
Remote user computers (also referred to as client computers) are computers logged into the switch from
remote locations over the internet.
These computers must have the following equipment installed:
• At least a PIII 1 GHz processor, with the screen resolution set to 1024 x 768.
• Browsers must support 128 bit SSL encryption.
• A network transfer speed of at least 512kbps.
• For the browser-based WinClient ActiveX Viewer, DirectX 8 must be present, and at least 150MB
of memory must be available after installation.
• For the browser-based Java Applet Viewer the latest version of the Java Runtime Environment
(JRE) must be installed, and at least 205MB of memory must be available after installation.
• For the Windows Client AP, DirectX 8 must be present, and at least 90MB of memory must be
available after installation.
• For the Java Client AP, the latest version of the Java Runtime Environment (JRE) must be
installed, and at least 145MB of memory must be available after installation.
• For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher driver installed.
Servers
Servers are the computers connected to the switch by KVM Adapter Cables.
These servers must have the following equipment installed:
• A VGA, SVGA or multisync port
• For USB KVM Adapter Cable Connections: a Type A USB port and USB host controller
• For PS/2 KVM Adapter Cable Connections: 6-pin Mini-DIN keyboard and mouse ports
Video
Only the following non-interlaced video signals are supported:
ResolutionRefresh Rates
640 x 48060, 70, 72, 75, 85
720 x 40070, 75
800 x 60056, 60, 70, 72, 75, 85
1024 x 76860, 70, 75, 85
1152 x 86460, 70, 75, 85
1152 x 90066, 76
1280 x 102460, 70, 75, 85,
1600 x 120060
KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual 4
KVM Server Modules and cables
Note: KVM server modules are also referred to as adapter cables in some dialog boxes..
• Cat5e (or higher) cable connects the switch to the KVM server modules.
• The following KVM server modules and cables are required for use with the switch.
Cable TypePort Type
KVM-PS2Connect to devices with PS/2 ports
KVM-PS2VMConnect to devices with PS/2 ports, virtual media support
KVM-USBConnect to devices with USB ports
KVM-USBVMConnect to devices with USB ports, virtual media support
KVM-USBVMCACConnect to devices with USB ports, virtual media and smart card/CAC
KVM-SERIALConnect to serial based devices
AP5641 (Optional) Connect a rack PDU to the KVM
Supported Operating Systems
• Microsoft Windows
support
• Linux
• UNIX
• Mac
• DOS
Browsers
Supported browsers for remote users:
BrowserVersion
IE6 and higher,
Chrome8.0 and higher
FirefoxWindows3.5 and higher
Linux3.0 and higher
SafariWindows4.0 and higher
Mac3.1 and higher
Opera10.0 and higher
MozillaWindows1.7 and higher
Sun1.7 and higher
Netscape9.0 and higher
5KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual
Max Server connections
Parent
KVM Model
KVM2132P32KVM0216A *1632 x 16 x 16 = 819216 x 8 x 16 = 20483
KVM2116P 16KVM0216A *1616 x 16 x 16 = 40968 x 8 x 16 = 10243
KVM1116P16KVM0116A *1616 x 16 = 2562
KVM1116P16KVM0108A *816 x 8 =1282
* Not covered in this manual. See the User Manuals for these models for more information.
Ports Child
Tiered KVM
PortsServers in a Single
Level Tier
Servers in a Two
Level Tier
Maximum
Levels
KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual 6
Components
aem0371a
Reset
Power
1 2 3 4 5 6 7 8 9 10111213141516
17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
Lan 1
Lan 2
Reset
Power
1 2 3 4 5 6 7 8 9 10111213141516
Lan 1
Lan 2
Reset
Power
1 2 3 4 5 6 7 8 9 10111213141516
Lan 1
KVM2132P
KVM2116P
KVM1116P
Front
Name
Item
Description
1Power LEDIlluminated when the unit is powered up and ready to operate.
2Port LEDsProvides status information about corresponding KVM Ports.
• GREEN: The computer attached to the port is On Line.
• RED: The computer attached to the port is Selected (has KVM focus).
• GREEN + RED (ORANGE): The computer attached to the port is On Line and Selected.
The LEDs are continuously ON under normal conditions. An LED flashes at half second intervals
when its corresponding port is accessed under Auto Scan Mode or Skip Mode.
3LAN LEDsPrimary and Secondary 10/100/1000 Mbps LAN LEDs.
• RED: 10 Mbps
• RED + GREEN (ORANGE): 100 Mbps
4Reset Switch Use a small object like a paper clip or ballpoint pen to press the reset switch.
• GREEN: 1000 Mbps
Flashes to indicate that the switch is being accessed.
• To perform a system reset, press and release when the unit is running.
• To reset to the factory default settings, press and hold for +3 seconds when the unit is running.
Note: This does not clear User Account information. See “Factory Default Settings” on
page 103, for information on clearing user account information.
• To return to factory default firmware settings, rather than any upgraded version press and hold
while powering on the unit. This allows recovery from a failed firmware upgrade so the upgrade
may be tried again.
Note: This operation is only performed after a firmware upgrade failure that results in the
device becoming inoperable.
5Console Port A Rack LCD Console may be installed in this port.
6 USB Ports• Connect USB storage peripherals (CD/DVD, HD, flash drives, etc.).
• A USB keyboard and mouse can be used in place of, or in addition to, a keyboard and mouse
plugged in on the rear panel.
7KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual
Rear
aem0370a
KVM2132P
KVM2116P
KVM1116P
ItemNameDescription
Power Socket 1Plug power cable for Power Source 1 in here.
1
Power Socket 2Plug power cable for Power Source 2 in here.
2
LAN Port(s) Connect the unit to the network interface (10/100/1000 Mbps) here
3
PDU Port(s) Connect to a PDU unit (which allows servers attached to the KVM switch to be booted
4
Local Console Port(s)Local console devices (keyboard, monitor and mouse), plug in here. Any combination
5
KVM Ports Cat 5e cables plug in to link the unit to the KVM Adapter Cables, which connect to the
6
Modem PortDial in connection if the unit becomes unavailable over the network.
7
remotely over the net).
of USB and PS/2 keyboards and mice can be used.
servers.
KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual 8
Installation
Overview
KVM Adapter Cables connect the switch to the connected devices. A separate KVM Adapter Cable is
required for each server or device connection. See the list of KVM Adapter Cables on page 5 or contact
APC Customer Support for help.
Note: 1. Refer to the Safety section of this manual before installing the KVM switch.
2. Power to any device that will be connected to the installation must be turned off. Unplug
the power cords of any computers that have the Keyboard Power On function.
Rack Mounting
The switch can be mounted in a 19" (1U) rack. The mounting brackets can screw into either the front or
the back of the unit so that it can attach to the front or the back of the rack.
Note: Use cage nuts (not provided) for racks that are not pre-threaded.
Rack Mounting - Front
1. Position the switch in the front of the rack.
Align the mounting bracket holes with the
holes in the rack.
2. Secure the mounting brackets to the rack.
aem0372a
9KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual
Rack Mounting - Rear
1. Remove the brackets from the front of the
KVM switch.
Remove the plug from the alignment hole.
2. Install the smaller bracket from the front of
the unit to the back. Install the rack mounting
bracket from the inventory to the rear of the
unit.
3. Slide the switch into the rack. Align the
mounting bracket holes with the holes in the
rack.
aem0449a
4. Secure the mounting brackets to the rear of
the rack.
Optional KVM to LCD Console Mounting
The KVM switch can be mounted to a Rack LCD Console (not included). See the installation sheet for
the Rack LCD Console KVM switch bracket kit for more information.
aem0450a
KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual 10
Single Level Installation
aem0448a
In a single level installation, no additional switches are tiered from the original switch.
1. Plug the keyboard, monitor, and mouse of your Local Console into the Console Ports of the KVM
parent switch. Each port is color coded and marked with an appropriate icon.
Note: 1. Any combination of keyboard and mouse connections can be used.
2. USB keyboards and mice can be plugged into the USB ports on the front panel or
into the console ports on the back.
2. Use Cat 5e cable to connect a KVM port to a KVM server module appropriate for the server
being installed.
3. Plug the connectors on the KVM server module into the appropriate server ports.
4. Plug a cable from the LAN or WAN into the KVM switch's primary network interface socket.
5. (Optional) Plug another cable from the LAN or WAN into the KVM switch's backup (secondary)
network interface socket.
6. (Optional) Use Cat 5e cable to connect the switch's Modem port to an SA0142 Serial Adapter.
Connect the Adapter's serial connector to the modem's DB-9 port.
7. Plug the supplied power cord(s) into the switch's power socket(s), then into an AC power source.
8. Turn on the servers.
KVM1116P Single Level Installation Diagram
11KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual
KVM2132P Single Level Installation Diagram
aem0379a
LAN 2
PDU 2
LAN 1 PDU 1
LAN/
Internet
LAN/
Internet
Remote
Console
Remote
Console
OR
KVM2132A
Note: KVM2116P Single Level Installation is the same except for the number of KVM
ports.
KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual 12
Tiering Multiple KVM Switches
aem0376a
KVM1116P
KVM0116A *
KVM-PS2
A tiered installation will greatly expand the number of servers that can be added to the installation.
Cascaded tiering adds capacity to a KVM installation, but the parent loses at least one KVM port for
each tiered KVM switch. KVM2132P, and KVM2116P support tiering up to 3 levels. When the KVM
consoles of the first-level KVM switch invoke the OSD, all computers on the tiered KVM installation
are listed in the port directory.
KVM1116P Two Level Installation
Up to 16 additional KVM switches can be tiered from the KVM ports of the original KVM switch. As
many as 256 servers can be controlled in a complete two level installation. In a tiered installation, the
(KVM1116P) switch is considered the First Level or Parent unit, the tiered switches are considered
Second Level or Child units (KVM0116A / KVM0108A) . Turn off power to all the devices, including
all pre-existing devices on the installation.
1. Use Cat 5e cable to connect any available KVM Port on the First Level unit (KVM1116P) to a
KVM-PS2 Adapter Cable.
2. Plug the adapter cable's KVM connectors to the Keyboard, Video, and Mouse Console ports of
the Second Level switch (KVM0116A / KVM0108A).
3. Connect any available KVM port on the Second Level unit to the Keyboard, Video, and Mouse
ports of the server.
4. Power on the First Level switch, then power on the Second Level switches .
5. Turn the servers on last.
Two Level Installation Diagram
* See the User Manual for KVM0116A and KVM0108A for more information about this unit.
13KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual
Three Level Installation and (1 or 2) Bus Configurations
KVM2132P (or KVM2116P)
KVM0216A *
aem0380a
KVM0216A *
In tiered installations, the number of bus connections between a parent and child KVM switch
determines the number of users that can simultaneously access the KVM ports of a child switch. A bus
connection is established by connecting a KVM port on the parent switch to a LAN port on the child
switch. The KVM switch (KVM2132P, KVM2116P) supports a maximum of two bus connections for
each tiered switch.
In a two-bus tiered configuration, two bus connections between every parent switch and child switch in
the installation are created so both KVM consoles on the first-level KVM switch can access the KVM
ports of any tiered switches at the same time. Console connectors of the child switches are inoperable.
In a one-bus tiered configuration only a single bus connection is created between a parent switch and a
child switch. Only one of the consoles connected to the parent switch has access to a child switch at any
time. The second console can still control and access the ports of the parent switch. Only one console of
each child switch is available to access the KVM ports on the same level or lower level switch. KVM
consoles connected to tiered switches cannot access the ports of a parent switch and can perform only
port switching and user profile changes. No other administrative functions can be executed.
KVM2132P / KVM2116P Two busTiered Diagram
* See the User Manual for KVM0216A for more information about this KVM switch.
KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual 14
KVM1116P One Bus Tiered Diagram
aem0376a
KVM1116P
KVM0116A *
KVM-PS2
* See the User Manual for KVM0116A and KVM0108A for more information about these KVM switches.
Hardware Setup
Cable Length Considerations
Note: KVM server modules are also referred to as KVM adapter cables.
• Do not exceed 66 feet (20m) between the switch and the local monitor.
• The distance between the First Level (Parent) KVM switch and the Second Level (Child) KVM
switch must not exceed 93 feet (30m).
• To support a resolution of 1280x1024, the recommended maximum distance between the KVM
switch and the KVM server module is 164 feet (50m).
• The total distance between any KVM switch and any KVM server module in the installation
cannot exceed 164 feet (50m).
Hot Plugging
The KVM switch supports hot plugging. Components can be removed and added by unplugging and replugging cables from the ports without shutting the unit down.
Note: The Operating System of the server must support hot plugging for this function to
work properly.
15KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual
The Adapter ID Function
Server module information (the Adapter ID, port name, OS, keyboard language, and access mode) is
stored on the server module. The switch's Adapter ID function stores this information along with the
server module's configuration information (access rights, etc.), so that when a server is moved with its
server module from one port to another, its settings do not have to be reconfigured. The Adapter ID
function restores them at the new location. Only the port number changes.
When moving the server and server module cable to another switch, only the information that is stored
on the server module is retained. Other settings must be reconfigured, or the Backup/Restore function
can be used (see page 93).
Port settings are stored with the server module. If a server is moved to a new port without its original
server module, or if a different server is connected to the server module, the port settings for the new
server must be manually configured. See “Sidebar Utilities” on page 38 for port configuration details.
Powering Off and Restarting
If the switch is powered off, or if the switch loses power and needs to be restarted, wait 10 seconds
before powering it back on. Servers should not be affected, but if any fail, restart them.
Port ID Numbering
Each server on the installation is assigned a unique Port ID.
1. A server attached to a first level KVM switch has a one segment Port ID that corresponds to the
KVM Port number to which it is connected.
2. A server attached to a Second Level KVM switch has a two segment Port ID.
a. The first segment represents the First Level unit’s KVM Port number that connects to the
Second Level KVM unit.
b. The second segment represents the Second Level unit’s KVM Port number that connects to
the server.
Example: A Port ID of 12 - 3 refers to a server connected to KVM Port 3 of a Second Level unit (child)
connected to KVM Port 12 of the First Level unit (parent).
A server attached to a third level KVM switch has a three segment Port ID. Example: 12-03-05.
Port Selection
Port selection is accomplished by means of the GUI. See Port selection details on page 37.
PDU Connection (KVM2132P, KVM2116P)
• Connect the PDU and KVM switch with connection cable AP5641.
• The RJ12 connector plugs into the PDU port labeled “Serial”.
• The RJ45 connector plugs into the KVM port labeled “PDU1” or “PDU2”.
KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual 16
Super Administrator Setup
Overview
First Time Setup
The Super Administrator sets up the unit for user operation (set the network parameters, change the
default Super Administrator login) for the first time from the local console if possible. See “IP Address
Determination” on page 105 to set up remotely.
Since this is the first time you are logging in, use the default Username “apc” and Password “apc”. The
Local Console Main Page will open following a successful login.
Note: For security purposes, changing to a unique Username and Password is recommended.
Network Setup
1. Click the Device Management tab.
2. Select the Network tab.
3. Fill in the fields according to the information provided under Network, page 68.
Changing the Super Administrator Login
1. At the top of the screen, click the User tab.
The page lists Users and Groups in the Sidebar at the left, and more details in the center panel.
The first time the page is accessed, only the Super Administrator appears.
17KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual
2. Click on Administrator in the left panel or select Administrator in the central panel.
Click Modify at the bottom of the page to open the User Information page.
3. Change the Username and Password.
4. Enter the new password again in the Confirm Password field and click Save.
5. Click OK in the dialog box that says the change completed successfully.
6. Click on another item on the Local Console Main Page, to close the User Information page.
KVM Switch KVM2132P, KVM2116P, KVM1116P User Manual 18
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