SATO CL608e, CL612e User Manual

CL608e/CL612e Printers
Service Manual
PN 9001079
Rev. B
SATO America, Inc.
10350-A Nations Ford Rd.
Charlotte, NC 28273
Main Phone: (704) 644-1650
Fax: (704) 644-1661
http:\\www.satoamerica.com
ã Copyright 2002
SATO America, Inc.
The information supplied in this manual was current at time of publication. If you come across procedures that need clarification or find errors or have suggestions contact us at qc@satoamerica.com
PN 9001079 Rev. B
Warning: This equipment complies with the requirements in Part 15 of FCC rules for a Class B computing device. Operation of this equipment in a residential area may cause unacceptable interference to radio and TV reception requiring the operator to take whatever steps are necessary to correct the interference.
All rights reserved. No part of this document may be reproduced or issued to third parties in any form whatever without the express permission of SATO America, Inc. The materials in this document are provided for general information and are subject to change without notice. SATO America, Inc. assumes no responsibility for any errors that may appear.
SA T O CL608e/CL612e Service Manual
Table of Contents
Section 1. Overview and Specifications Page
1 Overview ........................................................................................................... 1-1
2 Physical Characteristics.................................................................................. 1-2
3 Printer Features................................................................................................ 1-3
4 Operation PanelDisplays................................................................................. 1-5
5 Components ..................................................................................................... 1-7
6 Switches and Sensors ..................................................................................... 1-8
7 Ribbon ............................................................................................................. 1-10
8 Installation Considerations ........................................................................... 1-10
9 Optional Accessories .................................................................................... 1-10
10 Environment & Approvals .............................................................................1-11
11 General Printer Specifications ......................................................................1-11
12 Character Fonts............................................................................................. 1-14
13 Bar Codes ...................................................................................................... 1-15
Section 2. Configuration
1 Dip Switch Settings.......................................................................................... 2-1
2 Default Settings ................................................................................................ 2-7
3 LCD Panel Printer Configuration .................................................................... 2-8
Normal Mode................................................................................................. 2-9
M8400 Compatible Mode ........................................................................... 2-12
Advanced Mode .......................................................................................... 2-13
Card Mode ................................................................................................... 2-17
Service Mode .............................................................................................. 2-25
Counters Mode ........................................................................................... 2-31
Test Print Mode........................................................................................... 2-32
Default Setting Mode.................................................................................. 2-33
Maintenance Mode ..................................................................................... 2-34
Clear Non-Standard Protocol .................................................................... 2-36
Download User Defined Protocol Codes ................................................. 2-36
Hex Dump Mode ......................................................................................... 2-37
Download Mode .......................................................................................... 2-38
User Download Mode ................................................................................. 2-39
4 Sample Test Labels ........................................................................................ 2-40
Section 3. Interface Specifications
1 Overview...........................................................................................................3-1
2 Interface Types.................................................................................................3-1
3 Receive Buffer..................................................................................................3-3
4 IEEE 1284 Parallel Interface............................................................................3-4
5 Optional RS232C Serial Interface...................................................................3-6
6 Universal Serial Bus (USB) Interface .............................................................3-9
7 Local Area Network (LAN) Interface ..............................................................3-10
8 Bi-Directional Communications .....................................................................3-10
9 Accessory (EXT) Connector ...........................................................................3-19
Section 4. Electrical Checks and Adjustments
1 Overview ........................................................................................................... 4-1
2 Steps Prior to Some Procedures .................................................................... 4-2
3 DC Power Voltage Checks............................................................................... 4-3
4 Potentiometer Assignments & Adjustments................................................. 4-6
5a Pitch Offset Adjustment .................................................................................. 4-8
PN 9001079 Rev. B
SA T O CL608e/CL612e Service Manual
i
Table of Contents
Section 4. Electrical Checks and Adjustments
5b Pitch Offset Adjustment .................................................................................. 4-9
6 Label Gap Adjustment ................................................................................... 4-10
7 Eye-Mark Adjustment ....................................................................................4-11
8 Feed/Backfeed Adjustment (Tear-Off).......................................................... 4-12
9 Feed/Backfeed Adjustment (Cutter) ............................................................. 4-13
10 Feed/Backfeed Adjustment (Dispenser) ...................................................... 4-14
11 Ribbon Sensor Verification ........................................................................... 4-15
12 Ribbon Sensor Adjustment (Near End)........................................................ 4-16
13 LCD Display Adjustment ............................................................................... 4-17
14 Print Darkness Adjustment ........................................................................... 4-18
Section 5. Mechanical Adjustments
1 Overview ........................................................................................................... 5-1
2 Ribbon Clutch Adjustments............................................................................ 5-2
3 Print Head Position Adjustment ..................................................................... 5-5
4 Print Head Balance Adjustment...................................................................... 5-7
5 Ribbon Roller Adjustment............................................................................... 5-8
6 Feed Roller Adjustment (Label Tracking)...................................................... 5-9
7 Timing Belt Tension Adjustment...................................................................5-11
8 Head Latch Adjustment................................................................................. 5-12
9 Notch/Gap Sensor Adjustment .................................................................... 5-13
Section 6. Replacement Procedures
1 Overview .......................................................................................................... 6-1
2 Replacing the Main Circuit Board.................................................................. 6-2
3 Replacing the Fuses........................................................................................ 6-7
4 Replacing the Power Supply........................................................................... 6-9
5 Replacing the Stepper Motor ........................................................................ 6-12
6 Replacing the Timing Belts ........................................................................... 6-13
7 Replacing the Print Head............................................................................... 6-16
8 Replacing the Platen...................................................................................... 6-19
9 Replacing the Ribbon Drive Clutch Washers .............................................. 6-23
10 Replacing the Ribbon Motion Sensor .......................................................... 6-27
11 Replacing the Paper End Switch (Micro-Switch) and the
Bottom Half of the Notch/Gap and Eye-Mark Sensors ............................... 6-30
12 Replacing the Top Half of the Notch/Gap Sensor ....................................... 6-34
13 Replacing the Display Panel or Keyboard ................................................... 6-37
Section 7. Factory Resets
1 Overview ........................................................................................................... 7-1
2 Factory/Service Test Print............................................................................... 7-2
3 Clear Head Counters........................................................................................ 7-3
4 Clear Dispenser Counter ................................................................................. 7-4
5 Clear Cutter Counter........................................................................................ 7-5
6 Clear EEPROM.................................................................................................. 7-6
7 Sample Test Prints........................................................................................... 7-7
Section 8. Troubleshooting
1 Overview .......................................................................................................... 8-1
2 Initial Checklist ................................................................................................ 8-2
3 The IEEE 1284 Parallel Interface .................................................................... 8-2
ii
SATO CL608e/CL612e Service Manual
PN 9001079
Rev. B
Table of Contents
Section 8. Troubleshooting
4 The RS232C Serial Interface........................................................................... 8-4
5 The Universal Serial BUS (USB) .................................................................... 8-4
6 The LAN Ethernet Interface ............................................................................ 8-5
7 Error Signals.................................................................................................. 8-10
8 Troubleshooting Tables.................................................................................8-11
9 Head Pattern Examples ................................................................................ 8-15
10 Hex Dump Diagnostic Labels ....................................................................... 8-17
Section 9. Optional Accessories
1 Overview .......................................................................................................... 9-1
2 Label Cutter Kit Installation............................................................................ 9-2
3 Label Dispenser Kit Installation..................................................................... 9-6
4 PCMCIA Memory Expansion Installation .................................................... 9-15
5 Flash Memory Expansion Installation ......................................................... 9-20
6 Real Time Clock Installation......................................................................... 9-22
Section 10. Parts List
1 Overview ........................................................................................................ 10-1
2 Base Cover Assembly................................................................................... 10-2
3 Frame Assembly...........................................................................................10-11
4 Print Head Assembly .................................................................................. 10-18
5 Ribbon Assembly ........................................................................................ 10-22
6 Feed Roller Assembly................................................................................. 10-27
7 Main PCB Assembly.................................................................................... 10-30
8 Interface Option........................................................................................... 10-31
9 Dispenser Assembly Option ...................................................................... 10-32
10 Cutter Assembly Option ............................................................................. 10-39
11 PCMCIA Memory Option ............................................................................. 10-43
Index .............................................................................................................................. Index -1
PN 9001079 Rev. B
SA T O CL608e/CL612e Service Manual
iii
iv
SA TO CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section
Overview and Specifications
1.1 Overview
The SATO CL608e/CL612e Printers Service Manual provides information for installing and maintaining CL608e/CL612e Thermal Transfer printers. Step-by­step maintenance instructions are included in this manual with typical problems and solutions. It is recommended that you become familiar with each section in this manual before installing and maintaining the printer.
The major differences between the CL608e and the CL612 printers is the resolution of the head and label width. The CL608e with its 203 dpi head provides an economical labeling solution for most applications. It can print labels up to six inches wide. The CL612e provides a higher print resolution, 305 dpi to give laser-quality printing. It is useful when higher resolution is needed for detailed graphic images. It can print labels up to 6.5 inches wide.
The CL Series "e" printers use a subset of the standard SATO Command Language. The CL608e/CL612e share the same command set, the only differences are the allowable values representing the print positions on the label. These values are specified in "dots" and will vary depending upon the resolution of the printer and the amount of memory available for imaging the label. The allowable range for each printer is specified in a table for those command codes.
The sections in this manual cover the following:
· Section 1. Overview and Specifications
· Section 2. Configuration
· Section 3. Interface Specifications
· Section 4. Electrical Checks and Adjustments
· Section 5. Mechanical Adjustments
· Section 6. Replacement Procedures
· Section 7. Factory Resets
· Section 8. Troubleshooting
· Section 9. Optional Accessories
· Section 10. Parts list
PN 9001079 Rev. B
SATO CL608e/CL612e Service Manual
Page 1-1
Section 1. Overview and Specifications
1.2 Physical Characteristics
Depth
FRONT
Height
ACCESS DOOR
Width
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SA T O CL608e/CL612e Service Manual
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PN 9001079
Rev. B
1.3 Printer Features
POWER SWITCH
Section 1. Overview and Specifications
INTERF ACE SLOT (SHOWN WITH CENTRONICS P ARALLEL INTERF ACE INST ALLED)
EXTERNAL
ACCESSORY
CONNECTOR
PCMCIA MEMORY
EXP ANSION SLOT
AC FUSE
AC POWER INPUT
CONNECTOR
COVER PLATE-REMOVE FOR
ACCESS TO FAN-FOLD SLOTS
Rear Panel
INTERF ACE SLOT Slot to plug in an interface adapter. An adapter must be
connected before the printer is operational. The adapter types available are:
RS232C Serial I/F Module, DP-25P. IEEE1284 Parallel I/F Module, AMP 57-40360 Universal Serial Bus I/F Module Ethernet 10/100 BaseT I/F Module
MEMORY CARD SLOT One slot for optional PCMCIA Memory Cards. EXT CONNECTOR External signal connector for Accessories, AMP 57-60140 POWER SWITCH Turns power On/Off
PN 9001079 Rev. B
AC FUSE Input power protection. Type 3A/250V. AC POWER INPUT Input 115V 50/60 Hz connector. Use the cable provided.
SA T O CL608e/CL612e Service Manual
Page 1-3
Section 1. Overview and Specifications
Printer Features
RIBBON UNWIND
SPINDLE
ACCESS DOOR
RIBBON REWIND
SPINDLE
LABEL TEAR
OFF PLA TE
SWITCHES AND SENSORS
Adjust the Media Knob based on the media you have loaded. For media up to
2.3 inches wide, use the "1" position. For media between 2.3 and 4.6 inches wide, use the "2" position. For media wider than
4.6 inches wide, use the "3" position. If you use media narrower than 7 inches, using the wrong setting can void the print head warranty due to excessive pressure.
LABEL SUPPLY
GUIDE
MEDIA HOLDER
Refer to Section 1.6
MEDIA KNOB
Page 1-4
PRINT HEAD
ASSEMBLY
PLATEN ROLLER
SA T O CL608e/CL612e Service Manual
MEDIA HOLD
DOWN
HEAD LA TCH
PN 9001079
Rev. B
1.4 Operation Panel/Displays
LCD DISPLAY
Section 1. Overview and Specifications
ADVISORY LED'S
LINE KEY
FEED KEY
COVER
ADVISORY LED'S
POWER Illuminated when power is on. ONLINE Illuminated when printer is ready to receive data. Turn ON/OFF by
toggling the LINE key.
PN 9001079 Rev. B
LABEL Illuminated when label supply is out. RIBBON Illuminated when ribbon motion sensor does not detect any ribbon
motion.
ERROR Illuminated when there is a system fault such as an open print head.
LCD SCREEN 2 LINE x 16 Character LCD display . Used for setting operational
parameters of the printer and displaying error conditions
LINE KEY Momentary switch. Pressing this key toggles the printer between
the on-line and off-line mode. When the printer is on-line, it is ready to receive data from the host. This key acts as a pause during a print job by taking the printer off-line.
FEED KEY Momentary switch. Pressing this key feeds one blank label
through the printer when it is off-line. When the printer is on-line, there is a user selectable option in the Service Mode (see page 2-28) to either print a copy of the previously printed label or feed a blank label. The default is to feed a blank label.
SA T O CL608e/CL612e Service Manual
Page 1-5
Section 1. Overview and Specifications
Operation Panel/Displays
POTENTIOMETERS
VR1 (Print) To adjust print darkness (fine adjustment). VR2 (Offset) To adjust amount of back/forward feed for dispenser/cutter/tear-off
bar position (+/- 3.75).
VR3 (Pitch) To adjust home print position of the label (+/- 3.75 mm). VR4 (Display) To adjust the contrast of the LCD display.
*NOTE: Optional RS232 Communication Card contains DSW1 switches which
Page 1-6
*DSW2 & DSW3 Dip Switches used to set operational
parameters of printer. Refer to Section 2 for settings.
are configured when supplied with the printer.
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
1.5 Components
PLATEN
Section 1. Overview and Specifications
PRINT HEAD
RIBBON GUIDE
PLATE
TIMING
BELTS
PLATENS
LCD BOARD AND
KB BOARD ON
BACKSIDE OF P ANEL
STEPPER
MOTOR
PN 9001079 Rev. B
SA T O CL608e/CL612e Service Manual
Page 1-7
Section 1. Overview and Specifications
Components
POWER SUPPLY UNIT
PLUG-IN INTERFACE CARD - CENTRONICS I/O SHOWN
1.6 Sensors and Switches
RIBBON SENSOR: This sensor is a motion detector that signals the printer when the ribbon supply is turning. This sensor is used for both the ribbon end and ribbon near end sensing.
HEAD LATCH LEVER: When the print head is opened, a micro switch is activated and the printer will stop printing. Error message will be displayed on the LCD operator panel.
Page 1-8
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Switches and Sensors
Section 1. Overview and Specifications
MEDIA HOLD DOWN: Open by lifting up on the release tab underneath the green tab marked "PUSH". The Media Hold Down is spring loaded and will remain in the up position. Close by pushing down on the same green tab.
NOTCH/GAP SENSOR
(Top Half is adjustable) ( Refer to Section 5-10)
MEDIA HOLD DOWN
(Underside)
"EYE-MARK" SENSOR
(Fixed: Non adjustable)
NOTCH/GAP SENSOR LED ARRA Y (Bottom
Half is Non-adjustable)
LABEL OUT SENSOR: This micro switch is activated when media stock is out or when the Media Hold Down is in the up position. All printer operations stop, and an error message is displayed on the LCD.
PN 9001079 Rev. B
SA T O CL608e/CL612e Service Manual
Page 1-9
Section 1. Overview and Specifications
1.7 Ribbon
Use only SATO thermal transfer ribbons which were formulated expressly for use in all SATO printers. Use of other than approved ribbons may result in unsatisfactory print quality and/or damage to the print head and may void your warranty.
1.8 Installation Considerations
Printer operation can be affected by the printer environment. The location of the printer should be free from dust, humidity and sudden vibrations. To obtain optimum results from the printer, avoid locations influenced by:
Direct or bright sunlight, since bright light will make the label sensor less responsive
and may cause the label to be sensed incorrectly.
Warm temperatures which can cause electrical problems within the printer. (See
Section 1.10 Environment.
1.9 Optional Accessories
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Page 1-10
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PN 9001079
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1.10 Environment & Approvals
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SA T O CL608e/CL612e Service Manual
Page 1-11
Section 1. Overview and Specifications
General Printer Specifications
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SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
General Printer Specifications
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PN 9001079 Rev. B
SA T O CL608e/CL612e Service Manual
Page 1-13
Section 1. Overview and Specifications
1.12 Character Fonts
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1.13 Bar Codes
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PN 9001079 Rev. B
SA T O CL608e/CL612e Service Manual
Page 1-15
Section 1. Overview and Specifications
Page 1-16
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev.B
Section

Configuration

2
2.1 Dip Switch Settings
Two DIP switches (DSW2 & DSW3) are located inside the Front Access Door. These switches can be used to set:
• Thermal transfer or direct thermal mode
• Head Check Mode
• Hex Dump Mode
• Label sensor enable/disable
• Single Job or Multi-Job Receive Buffer
• Operation Mode
DIP SWITCHES
In addition, a third DIP switch (DSW1) is located on the optional RS232 Serial Adapter card and is used to set the RS232C transmit/receive parameters.
DSW1
Each switch is an eight section toggle switch. The On position is always to the top. To set the switches, first power the unit Off, then position the DIP switches. Finally after placing the switches in the desired positions, power the printer back on. The switch settings are read by the printer electronics during the power-up sequence. They will not become effect until the power is cycled.
PN 9001079 Rev. B
SA T O CL608e/CL612e Service Manual
Page 2-1
Section 2. Configuration
Dip Switch Settings
RS232 Transmit/Receive Setting (located on RS232 I/F Module)
Data Bit Selection (DSW1-1): This switch sets the printer to receive either 7 or 8
data bits for each byte transmitted.
DSW1-1 SETTING
ON
DSW1
Off 8 data bits
OFF
On 7 data bits
1 2 3 4
5 6 7 8
Parity Selection (DSW1-2, DSW1-3): These switches select the type of parity used
for error detection.
DSW1-2 DSW1-3 SETTING
Off Off None
ON
DSW1
Off On Even On Off Odd
OFF
On On Not Used
1 2 3 4
5 6 7 8
Stop Bit Selection (DSW1-4): Selects the number of stop bits to end each byte
transmission.
DSW1
DSW1-4 SETTING
Off 1 Stop Bit
ON
OFF
On 2 Stop Bits
1 2 3 4
5 6 7 8
Baud Rate Selection (DSW1-5, DSW1-6): Selects the data rate (bps) for the RS232
port.
DSW1
DSW1-5 DSW1-6 SETTING
ON
Off Off 9600 Off On 19200 On Off 38400 On On 57600
OFF
1 2 3 4
5 6 7 8
Protocol Selection (DSW1-7, DSW1-8): Selects the flow control and status
reporting protocols. (* Will select protocol Bi-Com 2 for M-8400 if DSW2-8 is ON)
DSW1-7 DSW1-8 SETTING
Off Off Rdy/Bsy Off On Xon/Xoff
ON
OFF
DSW1
On Off Bi-Com 3 On On Bi-Com 4*
1 2 3 4
5 6 7 8
Page 2-2
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section 2. Configuration
Dip Switch Settings
Printer Set up
Print Mode Selection (DSW2-1): Selects between direct thermal printing on
thermally sensitive paper and thermal transfer printing using a ribbon.
DSW2
DSW2-1 SETTING
Off Transfer O n Direct Therm
ON
OFF
1 2 3 4
5 6 7 8
Sensor Type Selection (DSW2-2): Selects between the use of a label gap or a
reflective Eye-Mark.
DSW2
DSW2-2 SETTING
Off Gap
ON
OFF
On Eye-Mark
1 2 3 4
5 6 7 8
Head Check Selection (DSW2-3): When selected, the printer will check for head
elements that are electrically malfunctioning.
DSW2
DSW2-3 SETTING
Off Disable
ON
OFF
On Enable
1 2 3 4
5 6 7 8
Hex Dump Selection (DSW2-4): Selects Hex Dump mode.
DSW2
DSW2-4 SETTING
Off Disable
ON
OFF
On Enable
1 2 3 4
5 6 7 8
Receive Buffer Selection (DSW2-5): Selects the operating mode of the receive
buffer. See Section 3: Interface Specifications for more information.
DSW2
DSW2-5 SETTING
Of f 1 Item
ON
OFF
On Multi-Job
1 2 3 4
5 6 7 8
For more information about the cause of troubleshooting printer errors, see Section 8, Troubleshooting.
PN 9001079 Rev. B
SA TO CL608e/CL612e Service Manual
Page 2-3
Section 2. Configuration
Dip Switch Settings
Firmware Download (DSW2-6): Places the printer in the Firmware Download mode
for downloading new firmware into flash ROM.
DSW2
DSW2-6 SETTING
Off Disabled On Enabled
ON
OFF
1 2 3 4
5 6 7 8
Protocol Code Selection (DSW2-7): Selects the command codes used for protocol
control.
DSW2
DSW2-7 SETTING
Off Standard
ON
OFF
On Non-Std.
1 2 3 4
5 6 7 8
M8400 Emulation Mode (DSW2-8): For emulating earlier series software commands.
Should be used only if problems are encountered when using existing software. This switch will also affect the setttings selected by DSW1-7 and DSW1-8.
DSW2
DSW2-8 SETTING
ON
Off Disabled On Enabled
OFF
1 2 3 4
5 6 7 8
Backfeed Sequence Selection (DSW3-1 and DSW3-2): Selects the operating mode
of the printer. Batch/Continuous disables the label taken (dispense option) sensor.
DSW3
DSW3-1 DSW3-2 SETTING
ON
Of f Off Batch/Continuous
OFF
Of f O n T ear Off
1 2 3 4
5 6 7 8
O n Off Cutter On On Dispenser
Page 2-4
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section 2. Configuration
Dip Switch Settings
Label Sensor Selection (DSW3-3): Enables or disables the Label Pitch sensor. If the
sensor is enabled, it will detect the edge of the label and position it automatically. If it is disabled, the positioning must be under software control using Line Feed commands.
DSW3
DSW3-3 SETTING
ON
Of f Sensor Used O n Sensor Not
OFF
1 2 3 4
5 6 7 8
Used
Back-Feed Selection (DSW3-4): When Back-Feed is enabled, the printer will
position the label for dispensing/cutting and retract it before printing the next label. The amount of backfeed is adjustable.
DSW3
DSW3-4 SETTING
Off Enabled
ON
OFF
On Disabled
1 2 3 4
5 6 7 8
External Signal Interface
The EXT connector on the printer rear panel is intended for use with the external printer accessories such as label rewinders or applicators. The 14-pin Centronics type connector provides a choice of four different output signals along with various error conditions.
PN 9001079 Rev. B
EXT Print Start Signal Selection (DSW3-5): Allows an external device to initiate
a label print for synchronization with the applicator. See Section 3: Interface Specifications for a description of the signal level and requirements. When DSW3­5 is On, the unit is in the Continuous print mode, Backfeed is disabled an External Signals are ignored.
DSW3
DSW3-5 SETTING
Off Disabled
ON
OFF
On Enabled
1 2 3 4
SA TO CL608e/CL612e Service Manual
5 6 7 8
Page 2-5
Section 2. Configuration
Dip Switch Settings
External Signal Type Selection (DSW3-6, DSW3-7): Both the polarity and signal
type (level or pulse) of the external print synchronizing signal can be selected. See Section 3 for a definition of signal types.
DSW3-6 DSW3-7 SETTING
DSW3
ON
Off Off Type 4
OFF
Off On Type 3 On Off Type 2
1 2 3 4
5 6 7 8
On On Type 1
Repeat Print via External Signal (DSW3-8): Allows an applicator or other device to
reprint the last label of the print job. See Section 3: Interface Specifications for a description of the signal requirements.
DSW3
DSW3-8 SETTING
Off Disabled
ON
OFF
On Enabled
1 2 3 4
5 6 7 8
Page 2-6
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev.B
Section 2. Configuration
2.2 Default Settings
Dip Switch Selections
All switches are placed in the Off position (default) except Receive Buffer for shipping. This will result in the following operating configuration:
Communications: Protocol: Sensor: Gap Sensor Receive Buffer: Multi-Job Mode: Batch Continuous Label Sensor: Sensor Used Backfeed: Enabled External Signals: Disabled
(1) Applicable only if an RS232 Interface Card is installed in the printer.
Software Default Settings - The printer stores any software settings upon receipt from the host and uses them until they are again changed by receipt of a command containing a new setting. These settings are stored in non-volatile memory and are not affected by powering the printer off. The printer may be reset to use the default software settings by depressing the LINE and FEED keys simultaneously while powering the printer on. You will be asked to confirm that you want the printer default settings by selecting either YES or NO by using the LINE key to step the underline cursor to the desired setting. If you select YES and press the FEED key, the following default configuration will be stored:
(1)
(1)
8 data bits, no parity, 1 Stop bit, 9600 Baud Ready/Busy
(1)
e216LC/e806LC
ssenkraDtnirP2
deepStnirP.cesrep.ni6
ecnerefeRtnirP0000=latnoziroH,0000=lacitreV
oreZhsalS
eniL-nOotuAdelbanE
Once the default operation is completed, a DEFAULT SETTING COMPLETED message will be displayed on the LCD panel and a single "beep" will be heard. The printer should be powered off while this message is being displayed. This saves the default settings in the EEPROM where they will be automatically loaded the next time the printer is powered on.
DEFAULT SETTING COMPLETED
PN 9001079 Rev.B
SA TO CL608e/CL612e Service Manual
Page 2-7
Section 2. Configuration
2.3 LCD Panel Configuration
The LCD Panel on the CL608e/CL612e is used in conjunction with the LINE and FEED switches by the operator to manually enter printer configuration settings. Many of the settings can also be controlled via software commands and in the case of conflict between software and control panel settings, the printer will always use the last valid setting. If you load a label job that includes software settings and then enter a new setting via the LCD Panel, the manually set values will be used by the printer. If you set the values manually and then download a job with software settings, the software settings will be used.
There are 7 configuration and operation modesyou can aaccess from the LCD panel. To enter the desired mode, the KEY SEQUENCE combination listed in the table below must be performed. The initial LCD display message is shown for each mode.
EDOMECNEUQESYEKYALPSIDLAITINIEGAP
edoMlamroNrewoP
ENILNO
000000:YTQ
edoMdecnavdAREWOP+ENILEDOMDECNAVDA31-2
edoMtnirPtseTREWOP+DEEF
edoMgnitteStluafeD
)locotorPdtS(
edoMecnanetniaM
edoMpmuDxeHREWOP+NO4-2WSD
erawmriF
edoMdaolnwoD
REWOP+DEEF+ENIL
+ENIL+NO4-2WSD
REWOP+DEEF
ENILNO
REWOP+NO6-2WSD
YDAER
EDOMTNIRPTSET
NOITARUGIFNOC
GNITTESTLUAFED
ONSEY
EDOMECNANETNIAM
FFO>-NO4-2WSPID
000000:YTQ
DAOLNWODHSALF
9-2
33-2
43-2
53-2
83-2
93-2
Page 2-8
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section 2. Configuration
LCD Panel — Normal Mode
When the printer is first powered on it displays the current ROM version of the printer then immediately displays the ONLINE mode.
initializing rom v0.00.00.00
The LCD Panel will display the ONLINE status on the top line of the display. The bottom line will contain the label quantity (QTY) status. The message will be changed to OFFLINE whenever the printer is switched offline by depressing the LINE key. As soon as a print job is received, the QTY message will indicate the number of labels to be printed. As soon as the label job begins to print, the display will indicate the number of labels remaining in the print job that remain to be printed.
The user can access the User Settings using the following procedures:
ONLINE
QTY: 000000
User Settings
STEP PROCEDURE
1. The printer is first taken offline by pressing the LINE key once. The display will change to OFFLINE.
OFFLINE
000000
2. Press the LINEand FEED keys simultaneously for more than one second. The printer now displays the first USER mode adjustment (Print Darkness).
Print Darkness Setting
There are three Darkness (or heat range) settings on the printer. The higher numbers represent darker settings. The current setting is indicated by a line under one of the range settings.
To change the setting perform the following steps:
STEP PROCEDURE
1. Use the LINE key to step the underlined cursor to the desired setting.
1 = Light 2 = Medium 3 = Dark
2. Once the correct setting is underlined, press the FEED key to accept the setting and advance to the next adjustment.
PRINT DARKNESS 1(L) 2(M) 3(D)
PN 9001079 Rev. B
SA TO CL608e/CL612e Service Manual
Page 2-9
Section 2. Configuration
LCD Panel — Normal Mode
Print Speed Adjustment
There are three Speed settings on the printer. The setting is listed on the bottom line of the display. The current setting is indicated by an underline under one of the speed settings. To change the setting:
STEP PROCEDURE
1. Use the LINE key to step the underlined cursor to the desired speed setting.
4 = 4 in/s (100mm/s) 6 = 6 in/s (150mm/s) 8 = 8 in/s (200mm/s)
2. Once the correct setting is underlined, press the FEED key to accept the setting and advance to the next adjustment.
PRINT speed
468
Pitch Offset Adjustment
The label pitch is the distance from the leading edge (the edge that comes out of the printer first) of a label and the leading edge of the next label. The leading edge position of the label can be adjusted relative to the print head +/- 49mm in increments of 1mm. Once the position is set, it can be fine adjusted +/- 3.75mm using the PITCH potentiometer on the adjustment panel.
STEP PROCEDURE
1. The underline cursor will initially be positioned underneath the Pitch Direction setting. Use the LINE key to step the underline to either the positive (+) or negative (-) selection. A position selection moves the leading edge of the label forward (away from the print head) while a negative selection moves the leading edge of the label back into the mechansim.
2. Once the correct setting is underlined, press the FEED key to
accept the setting and advance to the Offset adjustment.
3. Use the LINE Key to step the first digit of the counter to the desired setting. The display will increment one step each time the LINE key is pressed. The reading will advance to a setting of 4 after which it will automatically wrap and start at 0 again.
pitch offset
+00mm
Page 2-10
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
LCD Panel — Normal Mode
Pitch Offset Adjustment
STEP PROCEDURE
4. Press the FEED key to accept the setting and advance the cursor to the second digit. Again use the LINE key to step to the desired setting. Once it is correct, press the FEED key to advance to the next adjustment.
Print a test label after completing the adjustments to ensure it is
correct.
Leading Edge of Label
A B C D E F G
Section 2. Configuration
Moved with negative (-) offset to print on leading edge of the label
Line Feed Direction
A B C D E F G A B C D E F G
Original (0 offset) first line position
Moved with positive (+) offset to print on trailing edge of the label
Sensor Position
PN 9001079 Rev.B
SA TO CL608e/CL612e Service Manual
Page 2-11
Section 2. Configuration
LCD Panel — Normal Mode
Cancel Print Job
If the printer has a print job(s) loaded in memory, selecting YESwill cause the job(s) to be cleared. The default selection is NO. Make sure that you want to cancel the print job before selecting YES as the job cannot be recovered and will have to be retransmitted to the printer.
To cancel the print, perform the following steps:
cancel print job
yes no
STEP PROCEDURE
1. Press the LINE key to step the underlined cursor to either No or Yes.
2. Once the correct setting is underlined, press the FEED key to accept the setting.
3. After the print job(s) have been cleared from memory, the printer will display a COMPLETED message for 3 seconds and then return to the initial ONLINE Normal Mode.
cancel print job
COMPLETED
If you wish to change any of the settings, you must enter the User mode again by taking the printer OFFLINE and simultaneously pressing FEED and LINEkeys.
Page 2-12
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PN 9001079
Rev. B
Section 2. Configuration
LCD Panel— Advanced Mode
Advanced mode is provided to make adjustments that require only occasional adjustments. Since they affect the basic operation of the printer, the procedure for entering this mode is designed to prevent someone from accidentally changing the settings.
To Enter Advanced Mode:
STEP PROCEDURE
1. Press the LINE key while simultaneously turning the power ON. When the printer emits one long beep, release the LINE key to display the first screen.
initializing
advanced mode
rom v00.00.00.00
2. Press the FEED key to display the Zero Slash display.
Zero Slash
ZERO SLASH
YES NO
This setting determines if a zero is printed with a slash or without a slash. This setting can also be controlled via software commands. When YES is selected, the printer internal fonts will have a slash through the center of the zero character.
STEP PROCEDURE
1. Use the LINE key to step the underlined cursor to either Ye s or No.
2. Once the correct setting is underlined, press the FEED key to accept the setting and advance to the Auto Online display.
PN 9001079 Rev. B
AutoOnline
auto online
YES NO
This setting determines the mode in which the printer powers up. If YES is selected the printer powers up in the ONLINE mode and is ready to print. If NO is selected, the printer powers up in the OFFLINE mode and must be manually placed in the ONLINE mode by pressing the LINE key before it is ready to print.
STEP PROCEDURE
1. Use the LINE key to step the underline to either the YES or NO selection.
2. Once the correct setting is underlined, press the FEED key to accept the setting and advance the display to the Offset display.
SA TO CL608e/CL612e Service Manual
Page 2-13
Section 2. Configuration
LCD Panel — Advanced Mode
Print Offset
Print offset v:+0000 H:+000
Since the printer moves the label in discrete steps equal to the size of the print dot, the units of measure for Vertical and Horizontal Offset distance is dots.
Vertical Offset is the distance down from the leading edge in dots (the edge of the label that comes out of the printer first) to the first vertical print position. A positive setting moves the first print position down the length of the label while making it negative moves it up the length of the label. The maximum value that can be set is 823 dots.
Horizontal Offset is the distance that the label image is shifted either to the right or left on the label. For a positive setting the image is shifted to the left (towards the inside edge of the label). For a negative setting the image the image is shifted to the right (towards the outside edge of the label). This setting changes the base reference point for all subsequent label jobs. The effect is identical to the <ESC>A3 Base Reference point command. The maximum values that can be set is 1424 dots.
STEP PROCEDURE
1. Use the LINE key to step the first digit of the counter to the desired setting. The display will increment one step each time the LINE key is pressed.
2. Press the FEED key to accept the setting and advance the cursor to the second digit. Again use the LINE key to step to the desired setting. Once it is correct, press the FEED key to advance to the next adjustment.
3. Once the setting is correct, press the FEED key to accept the setting and advance to the next display.
Print a test label after completing the adjustments to ensure it is correct.
Note: This setting can be overridden by the Base Reference Point Command in
your software..
Set Calendar
set calendar
YES NO
This message will only be displayed if the Calendar Option is installed in the printer.
The Calendar is an optional feature in CL608e/CL612e printers allowing the date and time to be set manually using the LCD Display or via the <ESC>WT Calendar Set command. The last setting, set either manually via software command, received by the printer will be the value used. The format of the display is YY/MM/DD hh:mm (Year/Month/Day/ hours:minutes). The date format is fixed and cannot be changed.
To enable the Calendar feature (if installed), press the LINE key until the underline cursor is beneath the YES. If the Calendar feature is to be disabled, press the LINE key until the cursor is underneath the NO. When the desired setting is selected, Press the FEED key.
Page 2-14
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
LCD Panel — Advanced Mode
Set Calendar (Continued)
Section 2. Configuration
Calendar
calendar
00/00/00 00:00
00/00/00 00:00
STEP PROCEDURE
1. Year - The first display shown will have the two digit year selection underlined. You can scroll through the dates by pressing the LINE key. The year number will increase by one each time the LINE key is pressed until it reaches its maximum legal value (i.e., "99" for the year digits) at which point it will wrap around to the "00" setting.
2. Month - After you have set the correct year, pressing the FEED key will advance the underline cursor to the two digit Month position. You can scroll through the numbers corresponding to the month by pressing the LINE key. The month number will increase by one each time the LINE key is pressed until it reaches a value of "12" at which point it will wrap around to the "01" setting.
3. Day - After you have set the correct month, pressing the FEED key will advance the underline cursor to the two digit Day position. You can scroll through the numbers corresponding to the month date by pressing the LINE key. The date number will increase by one each time the LINE key is pressed until it reaches a value of "31" at which point it will wrap around to the "01" setting.
4. Hour - After you have set the correct date, pressing the FEED key will advance the underline cursor to the two digit Hour position. You can scroll through the numbers corresponding to the hour (using a 24 hour clock) by pressing the LINE key. The hour number will increase by one each time the LINE key is pressed until it reaches a value of "24" at which point it will wrap around to the "01" setting.
5. Minute - After you have set the correct hour, pressing the FEED key will advance the underline cursor to the two digit Minute position. You can scroll through the numbers corresponding to the hour by pressing the LINE key. The minute number will increase by one each time the line key is pressed until it reaches a value of "60" at which point it will wrap around to the "01" setting.
6. After you have set the minutes, pressing the FEED key will accept the setting and advance to the Ignore CR/LF selection.
PN 9001079 Rev. B
SA TO CL608e/CL612e Service Manual
Page 2-15
Section 2. Configuration
LCD Panel — Advanced Mode
Ignore CR/LF
ignore cr/lf
YES NO
This setting tells the printer to strip out all carriage return/line feed pairs (CRLF) from the data stream, including graphics and 2D bar codes. It is used primarily to maintain compatibility with earlier models of SATO printers.
STEP PROCEDURE
1. Use the LINE key to step the underlined cursor to either YES or NO.
2. Once the desired setting is underlined, press the FEED key to accept the setting and advance to the Character Pitch display.
Character Pitch
character pitch
prop fixed
This setting allows you to set the default character pitch to either fixed character spacing or proportional character spacing.
STEP PROCEDURE
1. Use the LINE key to step the underlined cursor to the desired setting.
2. Once the desired setting is underlined, press the FEED key to accept the setting and return to the Advance Mode screen.
Note: This command can be overriden by the <ESC>PR or <ESC>PS
Character Pitch Commands.
Exit Advanced Mode
To exit the Advanced mode, power off the printer then back on.
Advanced Mode
Page 2-16
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PN 9001079
Rev. B
Section 2. Configuration
LCD Panel —Card Mode
The Card Mode allows the operator to manage the Expanded Memory (PCMCIA Card or Internal Expanded Flash ROM). The Card Mode is entered from the Advanced Mode display by pressing the LINE key once.
Advanced Mode
The Card Mode display indicates that the printer is in the Card Mode. To advance to the Mem Select (CC1), press the FEED key.
card Mode
Mem Select (CC1)
mem select (CC1) Card Memory
This selection determines which type of optional expanded memory will be addressed as "CC1" in the command streams. The CARD selection specifies the optional PCMCIA card as CC1 and the optional Expanded Flash ROM as CC2. The Memory selection specifies the optional Expanded Flash ROM as CC1 and the optional PCMCIA card as CC2.
STEP PROCEDURE
1. Use the LINE key to step the cursor to the desired setting (Card or Memory).
2. Once the desired setting is underlined, press the FEED key to accept
the setting and advance the display.
PN 9001079 Rev. B
SA TO CL608e/CL612e Service Manual
Page 2-17
Section 2. Configuration
LCD Panel — Card Mode
Card ->MemoryCopy TrueTypeFont Y/N
card ->MemoryCopy TrueTypeFont y/n
This selection allows you to copy TrueType fonts from the PCMCIA Memory card installed in the Memory Card slot (on the rear of the printer) to the optional Flash ROM.
STEP PROCEDURE
1. Use the LINE key to step the underlined cursor to the desired setting. IF Yes is selected, the printer will enter the Card Copy mode.
If No is selected, the display will advance to Card to Memory Copy SATO Font mode. Press the FEED key to accept the selection and advance the display.
2. Confirm your selection by stepping the underline cursor to the Yes selection. If you select No, the display will return to the previous selection.
copy start
yes no
3. Press the FEED key to accept the selection. If Yes was selected, the copy process will start.
truetypefontcopy
copying
4. Once the copy process is completed, press the FEED key to advance the display.
truetypefontcopy
completed
5. If an error is encountered in the copy process, one of the following messages will be displayed on the second line.
CARD COPY/FORMAT XXXXXXX ERROR
Page 2-18
R/W Error Indicates a Read/Write error occurred No Card Error Indicates no card was recognized Mem Full Error Indicates that there is insufficient
memory available
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section 2. Configuration
LCD Panel — Card Mode
Card ->MemoryCopy SatoFont Y/N
card ->MemoryCopy SATOFont y/n
This selection allows you to copy SATO fonts from the PCMCIA Memory card installed in the Memory Card slot (on the rear of the printer) to the optional Flash ROM.
STEP PROCEDURE
1. Use the LINE key to step the underlined cursor to the desired setting. IF Yes is selected, the printer will enter the Card Copy mode.
If No is selected, the display will advance to Card->MemoryCopy All mode. Press the FEED key to accept the selection and advance the display.
2. Confirm your selection by stepping the underline cursor to the Yes selection. If you select No, the display will return to the previous selection.
copy start
yes no
3. Press the FEED key to accept the selection. If Yes was selected, the copy process will start.
Sato font copy
copying
4. Once the copy process is completed, press the FEED key to advance the display.
sato font copy
completed
5. If an error is encountered in the copy process, one of the following messages will be displayed on the second line.
PN 9001079 Rev. B
CARD COPY/FORMAT XXXXXXX ERROR
R/W Error Indicates a Read/Write error occurred No Card Error Indicates no card was recognized Mem Full Error Indicates that there is insufficient
memory available.
SA TO CL608e/CL612e Service Manual
Page 2-19
Section 2. Configuration
LCD Panel — Card Mode
Card ->MemoryCopy All Y/N
card ->MemoryCopy all y/n
This selection allows you to copy the entire contents from PCMCIA Memory card installed in the Memory Card slot on the rear of the printer to the optional internal Expanded Memory.
STEP PROCEDURE
1. Use the LINE key to step the underlined cursor to the desired setting. IF Yes is selected, the printer will enter the Card Copy mode.
If No is selected, the display will advance to Card->MemoryCopy All
mode.
2. Confirm your selection by stepping the underline cursor to the Yes selection. If you select No, the display will return to the previous selection.
copy start
yes no
3. Press the FEED key to accept the selection. If Yes was selected, the copy process will start.
card -> memory
copying
4. Once the copy process is completed, press the FEED key to advance the display.
card ->memory
completed
5. If an error is encountered in the copy process, one of the following messages will be displayed on the second line.
CARD COPY/FORMAT XXXXXXX ERROR
R/W Error Indicates a Read/Write error occurred No Card Error Indicates no card was recognized Mem Full Error Indicates that there is insufficient
memory available
Page 2-20
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
LCD Panel — Card Mode
Section 2. Configuration
Memory->Card Copy
Memory ->cardCopy
All <XMB> Y/N
all <xmb> y/n
This selection allows you to copy the entire contents of the optional Expanded Memory to the PCMCIA Memory card installed in the Memory Card slot on the rear of the printer.
STEP PROCEDURE
1. Use the LINE key to step the underlined cursor to the desired setting. IF Yes is selected, the printer will enter the Card Copy mode.
If No is selected, the display will advance to Card->MemoryCopy All
mode.
2. Confirm your selection by stepping the underline cursor to the Yes selection. If you select No, the display will return to the previous selection.
copy start
yes no
3. Press the FEED key to accept the selection. If Yes was selected, the copy process will start.
memory-> card copy
copying
4. Once the copy process is completed, press the FEED key to advance the display.
memory-> card copy
completed
5. If an error is encountered in the copy process, one of the following messages will be displayed on the second line.
CARD COPY/FORMAT XXXXXXX ERROR
R/W Error Indicates a Read/Write error occurred No Card Error Indicates no card was recognized Mem Full Error Indicates that there is insufficient
memory available
PN 9001079 Rev. B
SA TO CL608e/CL612e Service Manual
Page 2-21
Section 2. Configuration
LCD Panel — Card Mode
Card->Memory Copy
card ->memoryCopy
Program Y/N
program y/n
This selection allows you to copy printer firmware from the PCMCIA Memory card to the printer.
STEP PROCEDURE
1. Use the LINE key to step the underlined cursor to the desired setting. IF Yes is selected, the printer will enter the Card Copy mode.
If No is selected, the display will advance to the mode display.
2. Confirm your selection by stepping the underline cursor to the Yes selection. If you select No, the display will return to the previous selection.
copy start
yes no
3. Press the FEED key to accept the selection. If Yes was selected, the copy process will start.
card-> memory copy
copying
4. Once the copy process is completed, press the FEED key to advance the display.
card-> memory copy
completed
5. If an error is encountered in the copy process, one of the following messages will be displayed on the second line.
CARD COPY/FORMAT XXXXXXX ERROR
R/W Error Indicates a Read/Write error occurred No Card Error Indicates no card was recognized Mem Full Error Indicates that there is insufficient
memory available
Page 2-22
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PN 9001079
Rev. B
LCD Panel — Card Mode
Section 2. Configuration
Memory->Card Copy
Memory->cardCopy
Program Y/N
program y/n
This selection allows the user to copy the current firmware installed in the printer to a PCMCIA Memory Card.
STEP PROCEDURE
1. Use the LINE key to step the underlined cursor to the desired setting. IF Yes is selected, the printer will enter the Card Copy mode.
If No is selected, the display will advance to the mode display.
2. Confirm your selection by stepping the underline cursor to the Yes selection. If you select No, the display will return to the previous selection.
copy start
yes no
3. Press the FEED key to accept the selection. If Yes was selected, the copy process will start.
memory-> card copy
copying
4. Once the copy process is completed, press the FEED key to advance the display.
memory-> card copy
completed
5. If an error is encountered in the copy process, one of the following messages will be displayed on the second line.
CARD COPY/FORMAT XXXXXXX ERROR
R/W Error Indicates a Read/Write error occurred No Card Error Indicates no card was recognized Mem Full Error Indicates that there is insufficient
memory available
PN 9001079 Rev. B
SA TO CL608e/CL612e Service Manual
Page 2-23
Section 2. Configuration
LCD Panel — Card Mode
Card Format
Card format
Yes No
yes no
Before a PCMCIA card can be used, it must be formatted. Note: Formatting a card destroys all data currently stored on the Card.
STEP PROCEDURE
1. Use the LINE key to step the underlined cursor to the desired setting. IF Yes is selected, the printer will enter the Card Format mode.
If No is selected, the display will advance to the mode display.
Memory Format
memory format
Yes No
yes no
Before the internal Expanded Memory can be used, it must be formatted. Note: Formatting the memory will destroy any stored data.
STEP PROCEDURE
1. Use the LINE key to step the underlined cursor to the desired setting. IF Yes is selected, the printer will enter the Memory Format mode.
If No is selected, the display will advance to the mode display.
To exit the Card Mode, power off the printer, then back on.
card mode
Page 2-24
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section 2. Configuration
LCD Panel — Service Mode
The Service Mode allows the operator to set up the basic operation parameters of the printer and is entered from the Advanced Mode.
To Enter Advanced Mode:
STEP PROCEDURE
1. Press the LINE key while simultaneously turning the power on. When the printer emits one long beep, release the LINE key to display the first screen.
ADVANCED MODE
2. Press the LINE key twice to enter the Service Mode.
service mode
The Service Mode display indicates that the printer is in the Service
Mode. To advance to the first selection, press the FEED key.
Gap [X.XV]
gap [x.xv]
Input [X.XV}
input [x.xv]
The CL608/CL612e printers determine the location of the leading edge of the label by measuring the difference between light levels when it sees either a label gap or a black "EYE" mark. This adjustment allows you to manually set the threshold voltage level between the maximum and minimum light levels. DIP switch DSW2-2 selects the sensor type. If DSW2-2 is in the OFF position, the setting will be for a See-Thru (or Gap) sensor and the LCD will display "GAP" on the top line along with the current setting. If DSW2-2 is in the ON position, the LCD will display "EYE" on the top line with its current setting. If the value entered for the bottom line setting is "0.0V", then the printer will automatically calculate the setting when the first label is fed after the printer is powered on or the head is closed. There are some instances where the automatically calculated value must be adjusted to ensure reliable label feeding, such as when the backing opacity or the reflectance of the "EYE" mark varies significantly within a roll of labels or between label rolls. In these instances the value should be set using the following procedures.
PN 9001079 Rev. B
SA TO CL608e/CL612e Service Manual
Page 2-25
Section 2. Configuration
LCD Panel — Service Mode
Gap [X.XV] Input [X.XV}
GAP - When setting the "GAP" threshold, the voltage shown on the top line of the display
must be measured with nothing but the backing in the sensor and then again with a label still attached to the backing. The formula to be used for setting the threshold is:
(High Voltage Level + Low Voltage Level) x 0.5 = Start Value
STEP PROCEDURE
1. Insert a label still attached to the backing into the sensor and close the Label Hold-Down. Record the voltage shown on the top line of the LCD panel. This line should have the message "GAP" on the top line (DIP switch DSW2-2 = OFF). Make sure the label is all the way under the sensor.
2. Strip the label from the backing and insert the backing strip under the sensor and close the Label Lid. Record the voltage shown on the top line of the LCD panel. The voltage ranges measured should be within the following range.
gap [x.xv] input [x.xv]
Backing without label = 0.5V or less Backing with label = 1.0V >/- the low value
If the measured values are outside this range, you may have trouble finding a value that will work properly under all conditions. If this is the case, a higher quality label may be needed to get adequate performance.
3. Calculate the starting point voltage using the formula.
4. Use the LINE key to step the counter to the desired setting. The display will increment one step for each time the LINE key is pressed. If the LINE key is held down for more than two seconds, it will automatically go into the fast scroll mode. The reading will advance to a setting of 3.3 (the maximum voltage) after which it will automatically wrap and start at "0.0" again. If a value of "0.0" is set, the printer will automatically set the level each time the printer is powered on with labels loaded or the head is closed.
5. Once the setting is correct, pressing the FEED key will accept the setting and advance to the Online Feed display.
Page 2-26
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
LCD Panel — Service Mode
Section 2. Configuration
Eye [X.XV] Input [X.XV}
EYE - When setting the "EYE" threshold, the voltage must be measured with nothing but
the label under the sensor and then again with the printed "eye" mark under the sensor. The formula to be used for this is:
(High Voltage Level + Low Voltage Level) x 0.5 = Start Value
STEP PROCEDURE
1. Insert a label into the sensor and close the Label Hold-Down. Make sure the printed "eye" mark in not under the sensor. Record the voltage shown on the top line of the LCD panel. This line should have the message "EYE" on the top line (DIP switch DSW2-2 = ON).
2. Now pull the label forward until the "eye" mark is positioned under the sensor (the voltage reading should be at its highest point). Record the voltage shown on the top line of the LCD panel. The voltage ranges measured should be within the following ranges:
eye [x.xv] input [x.xv]
Label Only = 0.3 - 0.5V Eye-mark = Equal to or greater than 1.2V above the low value.
If the measured values are outside this range, you may have trouble finding a value that will work properly under all conditions. If this is the case, a higher quality label may be needed to get adequate performance.
3. Calculate the starting point voltage using the formula.
4. Use the LINE key to step the counter to the desired setting. The display will increment one step for each time the LINE key is pressed. If the LINE key is held down for more than two seconds, it will automatically go into the fast scroll mode. The reading will advance to a setting of 3.3 (the maximum voltage) after which it will automatically wrap and start at "0.0" again. If a value of "0.0" is set, the printer will automatically set the level each time the printer is powered on with labels loaded or the head is closed.
5. Once the setting is correct, pressing the FEED key will accept the setting and advance to the Auto Online Feed display.
PN 9001079 Rev. B
SA TO CL608e/CL612e Service Manual
Page 2-27
Section 2. Configuration
LCD Panel — Service Mode
Auto Online Feed
Auto online feed
Yes No
yes no
This selection specifies whether or not the printer will automatically feed a blank label when it is placed in the Online mode.
STEP PROCEDURE
1. Use the LINE key to step the underlined cursor to the desired setting. IF Yes is selected, the printer will feed a blank label anytime it enters the Online mode.
If No is selected, the display will advance to the mode display.
Feed on Error
feed on error
Ye s No
yes no
This selection specifies whether or not the printer will feed a blank label automatically when an error condition is cleared.
STEP PROCEDURE
1. Use the LINE key to step the underlined cursor to the desired setting. IF Yes is selected, the printer will feed a blank label anytime an error condition is cleared.
If No is selected, the display will advance to the mode display.
Reprint W/Feed
reprint w/feed
Yes No
yes no
This selection specifies whether or not the printer will print the last printed label stored in memory when the FEED key is pressed in the Normal Online mode.
STEP PROCEDURE
1. Use the LINE key to step the underlined cursor to the desired setting. IF Yes is selected, the printer will reprint the last label when the FEED key is pressed when the printer is Online. If the printer is Offline, pressing the FEED key will feed a blank label.
Page 2-28
If No is selected, the display will advance to the mode display.
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
LCD Panel — Service Mode
Section 2. Configuration
Forward/Backfeed
forward/backfeed
Distance Default
distance default
This display will only appear when Backfeed is enabled (DSW3-4 = OFF). The maximum backfeed distance is 255mm.
STEP PROCEDURE
1. Press the FEED key to use the default distance. This setting will be appropriate for use with standard labels with a 1/8" gap between labels and most tag stock applications.
2. Press the LINE key to set your own backfeed distance up to 255mm. Each time you press the LINE key, the distance is advanced 1mm.
CAUTION: A backfeed distance over 40mm may cause ribbon wrinkle
and require ribbon tension adjustments.
forward/backfeed distance XXXmm
3. Press the FEED key to accept the selected backfeed distance.
Ext Port Pin 9 Select
This selection allows user selection of when Pin #9 of the 14 pin EXT connector goes HIGH, to allow printer status to be determined without using Bi-Directional Communication Select Mode1 or Mod2, using the Line key. Press FEED key to save and exit.
MODE 1 = On-Line print job waiting.
MODE 2 = On-Line
EXt pin9 select mode 1 mode2
PN 9001079 Rev. B
SA TO CL608e/CL612e Service Manual
Page 2-29
Section 2. Configuration
LCD Panel — Service Mode
Euro Code
euro code
D5
d5
This selection allows the user to specify the hexadecimal code for the character which is replaced with the Euro Character. The default is D5 Hex.
STEP PROCEDURE
1. The underline cusor should be positioned underneath the first digit selection. Use the LINE key to step to the desired setting.
2. Press the FEED key to advance the underline cursor to the second digit of the desired hexadecimal code.
3. Press the LINE key to step to the desired setting.
4. When the setting is correct, press the FEED key to accept the setting and advance to the next display.
Select LCD Display Language
select language
english
This selection allows the user to select the language used in the LCD menu and error messages. The selections are English, French, German, Spanish, Italian and Portuguese.
STEP PROCEDURE
1. Press the LINE key to advance to the desired language setting.
2. When the setting is correct, press the FEED key to accept the setting and advance to the next display.
Page 2-30
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
LCD Panel — Service Mode
Section 2. Configuration
Priority Setting
priority setting
LCD Command
lcd command
This selection allows the user to assign a priority for Print Darkness, Print Speed and Print Offset.
STEP PROCEDURE
1. Use the LINE key to step to the desired priority. If LCD is selected, the setting established via the LCD display/menu system will be used for an incoming label job, regardless of any different command settings. If Command is selected, any commands in the label job will take precedence and be used for printing the job and the LCD Display will reflect the new setting.
2. Once the desired setting is selected, press the FEED key to accept the setting and advance to the next display.
ignore can/dle
yes no
This function allows the user to disable:
<DLE> (Hex 10) the print stop command and
<CAN> (Hex 18) the cancel command.
Used for compatibility with some third party hardware and software. It is only displayed and functional when RS-232C HS serial interface is installed and configured for Status 4 Bi­direction operation.
ribbon near end enable disable
This function is only displayed when a RS232 HS serial interface card is installed and configured for Status 3 Bi-direction operation. The disable function was added for compatibility with older non "e" version printers, where ribbon near end was not reported. Use the LINE key to select Enable or Disable and press FEED to save and exit.
Service Mode
service mode
PN 9001079 Rev. B
To exit the Service Mode power the printer off, then back on.
SA TO CL608e/CL612e Service Manual
Page 2-31
Section 2. Configuration
LCD Panel — Counters Mode
The Counters Mode is provided to allow the user to access the internal printer counters and is entered from the Advanced Mode.
To Enter Advanced Mode:
STEP PROCEDURE
1. Press the LINE key while simultaneously turning the power on. When the printer emits one long beep, release the LINE key to display the first screen.
ADVANCED MODE
2. Press the LINE key 3X to advance to the Counters Mode.
counters mode
3. Press the FEED key to advance the display to the counters selections.
Counters HD DSP CUT LIFE
The counters are identified in the display as:
HD: Head Counter (should be reset when print head is replaced) DSP: Dispense Counter CUT: Cutter Counter LIFE: Life Counter (cannot be reset)
STEP PROCEDURE
1. Use the LINE key to step the underlined cursor to the desired counter, the Head (HD) counter or the LIFE counter. The default position is the Head Counter.
2. Press the FEED key to display the current value (in meters) stored in the counter.
Counters hd dsp cut life
head counter
3. Press the FEED key to advance to the next screen.
Page 2-32
head Count clear
Yes no
SA T O CL608e/CL612e Service Manual
xxxxx m
PN 9001079
Rev. B
Section 2. Configuration
LCD Panel — Counters Mode
STEP PROCEDURE
4. Use the FEED key to select the desired setting. If you only want to read the counter value, select NO. If you want to read the counter and reset it to 0.0, place the underline cursor under YES. Once the desired setting is selected, press the FEED key to return to the Counter Mode display.
counters mode
To exit the Counters Mode power the printer off, then back on.
T est Print Mode
The Test Print Mode offers four different printer status labels for troubleshooting. If DSW3-5 is ON, the Test Print cycle must be initiated with a Print Start command.
Test Print Mode
test print mode
Configuration
configuration
This option allows you to print a test label. It is recommended that you print a test label after you have changed any of the settings in the Advanced Mode. The test label allows you to verify that you indeed did make the desired changes.
To enter the User Test Print Mode:
STEP PROCEDURE
1. Power on the printer while pressing the FEED key. Release the FEED key and the printer will display the Test Print Mode message on the LCD panel.
2. Use the LINE key to step the underline cusror to the type of test label you wish to print. The choices are:
Configuration Bar Code Head Check Memory Factory
3. Once you have selected the type of test label to be printed, use the FEED key to accept the selection and advance to the Test Print Size display. This display allows you to select the label width.
See last pages in this section for test label sample print-outs
PN 9001079 Rev. B
SA TO CL608e/CL612e Service Manual
Page 2-33
Section 2. Configuration
LCD Panel — T est Print Mode
T est Print Size
test print Size
10 CM
10 cm
Once you have selected the type of test label to be printed, use the FEED key to accept the selection and the display advances to the Test Print Size display. This display allows you to select the label width.
STEP PROCEDURE
1. Use the LINE key to select the label width. Each time the LINE key is pressed, the label size advances 1 cm until it reaches a maximum width of 10 cm at which point it will wrap to the smallest size of 4 cm.
2. Press the LINE key to accept the selection.
3. Press the FEED key to start printing test labels continuously.
4. Press the FEED key to stop the printer.
NOTE: This display does not appear when a Memory Test Print is chosen. Only a small Memory Test Print can be printed.
press feed key to stop printing
To exit the Test Print Mode, power the printer off, then back on.
Default Setting Mode
Occassionally it is desirable to reset all printer configuration settings to their original default conditions. This allows the operator to start the reconfiguration of the printer starting from a known set of conditions.
Default Setting Mode
default setting
yes no
To enter the Default Setting Mode press the FEED key while simultaneously powering on the printer. When the printer emits one long beep release the FEED and LINE keys.
STEP PROCEDURE
1. Use the LINE key to select either YES or NO.
2. Once the desired setting is selected, press the FEED key to accept the selection and the printer will reset to the original default conditions.
3. When the printer has completed the reset process, the Default Setting Completed display will appear. The printer is now in the default configuration.
default setting
Page 2-34
completed
To exit the Default Setting Mode, power the printer off, then back on.
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section 2. Configuration
LCD Panel — Maintenance Mode — Factory Mode
This function is used to clear counters and reset the printer's firmware.
This procedure is used after upgrading the flash firmware or installing a new memory module.
STEP PROCEDURE
1. Record all current dip switch positions, then place all switches in the OFFposition.
2. Place the DSW2-4 in the ON or up position.
3. Press the LINE and FEED key while simultaneously turning ON the power switch. When the printer beeps, release the keys. The following screens will appear.
initializing rom v00.00.00.00
4. Place the DSW2-4 in the OFF position and the following screen will appear.
maintenance mode diPSw2-4 on->off
factory mode
5. Press the FEED key to display the next screen.
counter clear
none
6. Press the LINE key once to change the message to the proper selection. The counters are identified in the display as: HD: Head Counter (should be reset only when a print head is replaced). DSP: Dispense Counter - meters of label stock dispensed. CUT: Cutter Counter - number of cutter cycles. LIFE: Life Counter (cannot be reset) meters of label stock run through the printer. ALL: Clears all counters and resets firmware and returns printer to factory default setting. This setting is used when upgrading firmware.
PN 9001079 Rev. B
counter clear
all
7. Press the FEED key to clear the selected function. After a pause, the next screen will appear.
print size
small large
8. Select the print label size by pressing the LINE key. The default is LARGE.
9. Press the FEED key for a test print. Press the FEED key again to stop printing.
test print press feed key
SA TO CL608e/CL612e Service Manual
Page 2-35
Section 2. Configuration
LCD Panel — Maintenance Mode
All Clear Mode
This function is used to clear counters and reset the firmware and doesn't produce a test label.
STEP PROCEDURE
1. Record all current dip switch positions, then place all switches in the OFF position.
2. Place the DSW2-4 in the ON or up position.
3. Press the LINE and FEED key while simultaneously turning ON the power switch. When the printer beeps, release the keys. The following screens will appear.
initializing rom v00.00.00.00
4. Place the DSW-4 in the OFF position and the following screen will appear.
maintenance mode dipsw2-4 on->off
factory mode
5. Press the LINE key to display the next screen.
all clear mode
6. Press the FEED key to display the next screen.
all clear counter eeprom
7. Press the LINE key to select either COUNTER or EEPROM. Select Counter to clear all counters. Select EEPROM to clear/reset the firmware to factory default setting
8. Press the FEED key to display the next screen.
counter all clear
yes no
9. Press the LINE key to select YES or NO. If YES is selected press the FEED key to clear your selection.
counter all clear
all clear mode
completed
10. The printer will beep three times signaling the competion of the process.
11. Power off the printer to exit Maintenance Mode.
Page 2-36
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section 2. Configuration
LCD Panel — Clear Non-Standard Protocol
The standard protocol codes used by the printer can be modified to accomodate the requirements of different host systems. However, if the printer is to be used with a system that does not use the custom protocol codes, they can be cleared and the default protocol codes reactivated. The default values are:
STX = 7BH, ETX = 7DH, ESC = 5EH, ENQ = 40H, NULL = 7E CAN = 21H and OFFLINE = 5D
H.
H,
Alt. Protocol Default Complete
To Clear Non-Standard protocol codes, place DSW2-7 in the ON position and power on the printer while simultaneously pressing the LINE and FEED keys.
STEP PROCEDURE
1. When the printer emits one long beep release the LINE and FEED keys.
2. When the keys are released, the printer will replace the Alternate protocol codes with the default values.
3. After the default setting is complete, the printer will emit three short beeps indicating that the process is complete.
initializing rom v00.00.00.00
To exit the mode, power the printer off, then back on.
alt protocol default complete
Download User Defined Protocol Codes
The user can define a set of custom protocol codes and download them to the printer using the <ESC>LD command.
PN 9001079 Rev. B
User Download Press the Line Key
To enter the User Download mode, place DSW2-7 in the ON position and power on the printer while simultaneously pressing the LINE key. When the printer emits one long beep release the LINE key.
STEP PROCEDURE
1. Set DSW2-7 to the OFF position to replace the Standard protocol codes or ON to replace the Alternate set of protocol codes.
2. Press the LINE key. The printer is now waiting for the data to be sent.
initializing rom v00.00.00.00
user download press the line key
user download
waiting
SA TO CL608e/CL612e Service Manual
Page 2-37
Section 2. Configuration
LCD Panel — Download User Defined Protocol Codes
User Download
(Countinued)
Press the Line Key
STEP PROCEDURE
3. Transmit the download data command stream to the printer.
4. After the data has been received, the printer will beep and print a status label. If it does not beep and print a status label, the printer did not accept the data.
5. If the printer did not beep and print a status label, turn the printer off and check you data stream for errors snd start the download process over.
6. If the custom codes are correct, press the FEED key to accept them and terminate the download process. If they are incorrect, turn the printer off without pressing the FEED key and begin the process again.
Refer to the Operator and T echnical Reference Manual for the data stream command structure required.
Hex Dump Mode
In addition to the User Test Print Labels, the printer can print the contents of the receive buffer in a hexadecimal format to allow the data stream to be examined for errors and troubleshooting.
Online
initializing rom v00.00.00.00
To enter the Hex Dump mode, place DSW2-4 in the ON position and power on the printer.
STEP PROCEDURE
1. The printer is now ready to receive data.
2. Send the data stream to the printer.
3. The receive data will be printed in a hexadecimal format.
4. To return the printer to normal position, place DSW2-4 in the OFF position and power the printer OFF and then back ON.
online
qty:000000
Page 2-38
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section 2. Configuration
LCD Panel —Firmware Download Mode
STEP PROCEDURE
1. Record all current dip switch positions, then place all switches in the OFF position.
2. Place the DSW2-6 in the ON or up position.
3. Turn ON the power switch. The following screens will appear.
initializing rom v00.00.00.00
flash download
ready
Refer to the specific instructions provided with the flash firmware files provided by SATO America Technical Support or downloaded from the SATO America Web Site.
www.satoamerica.com
PN 9001079 Rev. B
SA TO CL608e/CL612e Service Manual
Page 2-39
Section 2. Configuration
2.4 Sample Test Labels
CONFIGURA TION BAR CODE
MEMORY
Page 2-40
HEAD CHECK
FACTORY
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section

Interface Specifications

3.1 Overview
This section presents the interface specifications for the CL608e/CL612e printers.
CL608e/CL612e printers utilize a Plug-In Interface Module for maximum printer configuration flexibility.
The following information is presented in this section.
Interface Types
The Receive Buffer
IEEE1284 Parallel Interface
RS232C Serial Interface
BI-Directional Communications using the RS232C Serial Interface
Universal Serial BUS (USB)
Local Area Network (LAN)
!
Ext Connector
3.2 Interface Types
The parallel interface for CL608e/CL612e printers is a high speed, bi-directional parallel interface that conforms to the IEEE 1284 specification. (ECP mode on some computers). The interface is also compatible with the older Centronics parallel interface standard. If it does not detect the correct IEEE 1284 signals in the interface connection, it will automatically operate in the standard Centronics mode which is much slower. To use the IEEE 1284 parallel interface to its fullest capability requires that the host also have an IEEE 1284 compatible interface and that the two be connected with a cable that meets the IEEE 1284 specification. If either of these two are not present, the data rate is severely compromised.
PN 9001079 Rev. B
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Page 3-1
Section 3. Interface Specifications
Interface Types
In order to provide flexibility in communicating with a variety of host computer systems, CL608e/612e printers use a Plug-In Interface Module. The IEEE1284 Interface module is shipped with the printer unless another interface type is specified at the time of the order. The other interfaces available are a high speed (to 57.6K bps) serial interface, an Ethernet interface or an optional Universal Serial Bus (USB) interface.
The Parallel interface will probably be the most useful in communicating with IBM PCs and compatibles. The RS232C Serial interface allows connectivity to a number of other hosts. The USB interface allows the printer to be connected to a computer that supports peripherals attached to a USB bus.
WARNING: Never connect or disconnect interface cables (or use a switch box) with power applied to either the host or the printer. This may cause damage to the interface circuitry in the printer/host and is not covered warranty.
CENTRONICS
P ARALLEL INTERF A CE
Page 3-2
RS232C SERIAL
USB INTERF ACE
INTERF ACE
Available Interfaces
SA T O CL608e/CL612e Service Manual
ETHERNET
INTERFACE
PN 9001079
Rev. B
Section 3. Interface Specifications
3.3 The Receive Buffer
The CL608e/CL612e printers have the ability to receive a data stream from the host in one of two ways. The receive buffer may be configured to accept one print job at a time or multiple print jobs. The single job print buffer is generally used by software programs that wish to maintain control of the job print queue so that it can move a high priority job in front of ones of lesser importance. The multiple job buffer on the other hand prints all jobs in the order they are received by the printer and the order of printing cannot be changed.
Single Job Buffer
The printer receives and prints one job at a time. Each job must not exceed 2.95MB.
Multi Job Buffer
The printer is able to continuously receive print jobs, compiling and printing other jobs at the same time. It acts much like a "print buffer" ot maximize the performance of the host and the printer.
When using the RS232 Serial interface, the Multi Job Buffer uses either the Ready/ Busy with DTR (pin 20) or X-On/X-Off flow control protocols. See these sections for more details. With an empty receiving buffer, the status of DTR is "high" (or an X- On status if using X-On/X-Off), meaning the printer is ready to receive data. When the receive buffer is holding 2.0MB of data (1MB from being full), DTR will go "low" (or an X-Off is sent) indicating the printer can no longer receive data. This condition is called "Buffer Near Full."
0
DTR High
or
X-On
2.0 MB 2.95MB
Buffer Near Full
DTR Low
or
X-Off
The receiving buffer will not be able to receive more data again until a "Buffer Available" condition occurs. This takes place when the receiving buffer has emptied so that only 1MB bytes of data are being held (2.0MB bytes from being full). At this time, DTR will go "high" or an X-On is sent to tell the host that it can again receive data.
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SA T O CL608e/CL612e Service Manual
Page 3-3
Section 3. Interface Specifications
The Receive Buffer
0
DTR Low
or
X-Off
1MB 2.95MB
DTR High
or
X-On
Buffer Available
All printer error conditions (i.e., label out, ribbon out) will cause the printer to go busy (DTR "low" or X-Off) until the problem is corrected and the printer is placed online. The printer will also be busy if taken offline from the front panel.
3.4 IEEE 1284 Parallel Interface
The parallel interface for the CL608e/CL612e printers is a Plug-In Interface Module that can be installed by the user. It conforms to the IEEE 1284 specification. It will automatically detect the IEEE 1284 signals and operate in the high speed mode. If it does not detect the IEEE 1284 signals, it will operate in the standard Centronics mode, which is significantly slower. For this reason, an interface cable and host interface
conforming to the IEEE 1284 specification must be present to fully utilize the speed capabilities. This interface also operates bi-directionally and can report the status of the
printer back to the host.
Electrical Specifications:
Printer Connection AMP 57-40360 (DDK) or equivalent Cable Connection AMP 57-30360 (DDK) or equivalent Cable IEEE1284 Parallel, 10 ft. (3 m) or less Signal Level High = +2.4V to +5.0V
Low = 0V to -0.4V
Data Streams:
<ESC>A .. Job#1 .. <ESC>Z<ESC>A .. Job#n .. <ESC>Z
Please Note: SA TO does not recommend the use of mechanical data switches commonly called A/B switches, as they are known to damage both the computer and printer parallel ports.
Page 3-4
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PN 9001079
Rev.B
IEEE 1284 Parallel Interface
NIPLANGISNOITCERIDNIPLANGISNOITCERID
Section 3. Interface Specifications
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1
PN 9001079 Rev. B
36
SA T O CL608e/CL612e Service Manual
19
Page 3-5
Section 3. Interface Specifications
3.5 RS232C Serial Interface
The High Speed Serial Interface is a Plug-In Interface Module that can be installed in the printer by the user.
General Specifications:
Asynchronous ASCII Half-duplex communication
Ready/Busy Hardware Flow Control
Pin 20, DTR Control
Pin 4, RTS Error Condition X-On/X-Off Software Flow Control Bi-Directional Communication
Data Transmission Rate 9600, 19200, 38400, 57600 bps
Character Format 1 Start Bit (fixed)
7 or 8 data bits (selectable) Odd, Even or No Parity (selectable) 1 or 2 Stop bits (selectable)
Electrical Specifications:
Connector DB-25S (Female) Cable DB-25P (Male), 50 ft. maximum length. For cable configuration,
refer to Cable Requirements appropriate to the RS232C protocol chosen.
Signal Level High = +5V to +12V
Low = -5V to -12V
PIN ASSIGNMENTS - RS232C PRINTER END
13
1
Page 3-6
25
SA T O CL608e/CL612e Service Manual
14
PN 9001079
Rev. B
Section 3. Interface Specifications
RS232C Serial Interface
Cable Requirements
9BD52BDTSOHNOITCENNOCRETNI52BDRETNIRP
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* This connection at the host side of the interface would depend upon the pin that is being used as the Ready/Busy signal by the driving software. Typically on a PC, it would be either CTS (pin 5) or DSR (pin 6) on a DB-25 connector.
Please Note: SATO does not recommend the use of mechanical data switches commonly called A/B switches, as they are known to damage both the computer and printer serial ports.
PN 9001079 Rev. B
SA T O CL608e/CL612e Service Manual
Page 3-7
Section 3. Interface Specifications
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Ready/Busy Flow Control
Ready/Busy is the hardware flow control for the serial interface on the CL608e/CL612e printers. By raising/lowering the voltage level on Pin 20 of the RS232 port, the printer notifies the host when it is ready to receive data. Pin 4 (RTS) and pin 20 (DTR) are the important signals on the printer for this method of flow control. The host must be capable of supporting this flow control method for it to function properly.
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Page 3-8
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section 3. Interface Specifications
X-On/X-Off Flow Control
X-On/X-Off flow control must be used whenever hardware (Ready/Busy) flow control is not available or desirable. Instead of a voltage going high/low at pin 20, control characters representing "Printer Ready" (X-On = 11 hexadecimal) or "Printer Busy" (X- Off = 13 hexadecimal) are transmitted by the printer on pin 2 (Transmit Data) to the host. In order for this method of flow control to function correctly, the host must be capable of supporting it. X-On/X-Off operates in a manner similar to the function of pin 20 (DTR) as previously explained. When the printer is first powered on and goes on-line, an X-On is sent out. In the Single Job Buffer mode, when the printer receives a viable job, it transmits an X-Off and begins printing. When it is done printing, it transmits an X-On. In the Multi Job Buffer mode, the printer sends an X-Off when the when the "Buffer Near Full" level is reached and a X-On when the data level of the buffer drops below the "Buffer Available" mark. When the printer is taken off-line manually, it transmits an X-Off indicating it cannot accept data. When it is placed back on line manually, it sends an X-On, indicating it is again available for receipt of data. If an error occurs during printing (paper out, ribbon out), the printer sends nothing in the Single Job Buffer mode since the last character transmitted was an X-Off. When the error is cleared and the printer is resumes printing, no X-On is sent until the current job is completed and the printer is once again ready to receive the next job. If it is in the Multi-Job Buffer mode, it sends an X-Off as soon as an error condition is detected. When the error is cleared and the printer is placed back on-line, it transmits as X-On indicating it is again ready to accept data.
Upon power up if no error conditions are present, the printer will continually send X-On characters at five millisecond intervals until it receives a transmission from the host.
Data Streams
The data streams for X-On/X-Off and Ready/Busy flow control are constucted in the same way as they are for Ready/Busy flow control.
<ESC>A .. Job#1 .. <ESC>Z<ESC>A .. Job#n .. <ESC>Z Example: <ESC>A .. Job#1 .. <ESC>Z NOTE: All characters are in ASCII.
3.6 Universal Serial Bus (USB) Interface
The Universal Serial Bus (USB) interface is a Plug-In Interface Module that can be installed by the user. It requires a driver (shipped with each printer that has the interface installed) that must be loaded on your PC and the PC must be configured to support USB peripherals using Windows 98 or above. Details for loading the USB driver are contained in the USB Interface Manual that is shipped with each printer with a USB Optional interface installed. Up to 127 devices may be connected to a USB port.
PN 9001079 Rev. B
SA T O CL608e/CL612e Service Manual
Page 3-9
Section 3. Interface Specifications
Universal Serial Bus (USB) Interface (Cont)
General Specifications:
Connector: USB Type B Plug Cable: 10ft (3 m) max.
Host: Windows 98
USB Port
Electrical Specifications:
Power Supply: Bus Power through cable Power Consumption:: +5V@80ma
3.7 Ethernet Interface
The Ethernet interface is a Plug-In Interface Module that can be installed by the user. It requires a driver (shipped with each printer) that has the interface installed. The driver must be loaded on your PC and the PC must be configured to run one of the supported network protocols using a 10/100BaseT LAN connection. Details for loading the Ethernet driver are contained in the Ethernet Interface Manual that is shipped with each printer with a Ethernet interface installed.
General Specifications:
Type: 10/100BaseT Connector: RJ-45 Receptical Cable: Category 5
Electrical Specifications:
Power Supply: Powered from printer Refer to the manual & CD supplied with the interface card.
3.8 Bi-Directional Communications
This is a two-way communications protocol between the host computer and the printer, thus enabling the host to check printer status. When Bi-Com 4, Bi-Com 3 or Bi-Com 2 communications is selected on the serial interface card, there is no busy signal from the printer. The host must request the complete status from the printer, including ready/busy.
Refer to the Operator's and T echnical Manual for complete information.
Page 3-10
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev.B
Section 3. Interface Specifications
3.9 Accessory (EXT) Connector
The EXT connector on the rear panel of the CL408e/CL412e printers is intended for use with external printer accessories such as label rewinders or applicators. The 14 pin Centronics type connector provides a choice of four different output signals along with various error conditions. A DB-9 to 14 pin Centronics adapter cable is provided for legacy applications.
Old
DB-9
14 Pin
Pin Assignments
Centronics
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55 retnirPoT
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PN 9001079 Rev. B
11devreseR 21tsoHoTsecivedlanretxerofrewoP-A2@%01-/+V42+ 41dnuorGemarF
SA T O CL608e/CL612e Service Manual
Page 3-11
Section 3. Interface Specifications
NOTE: The signals on pins 1, 3, 4, 6, 9 and 10 each have an open collector output. These pins normally measure +.07V maximum when a true condition exists. If a false condition occurs, the voltage will drop to 0V. To achieve a signal level of +5V, you must add a 330 ohm, ¼ W pull-up resistor between the open collector output pin and Vcc (pin 13) as illustrated. This will provide a signal level of +5V for a true condition and 0V when a false condition exists. The maximum voltage that can be applied to these pins is +50V and the maximum current they can sink is 500 milliamps.
Pin 13
Vcc= +5V
Pin 1, 3, 4, 6, 9 or 10
330 ohm, 1/4W
Signal Out
Standard Operation
Print Start
Print Repeat
Print End
T ype 1
Print End
Type 2
Print End
T ype 3
Input
Input
Start of Print Cycle End of Print Cycle
+5V
0V
+5V
0V
+5V
0V
20 Milliseconds
+5V
0V
+5V
0V
Page 3-12
Print End
T ype 4
+5V
0V
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section 3. Interface Specifications
Repeat Print
Print Start
Print Repeat
Print End
T ype 1
Print End
T ype 2
Print End
T ype 3
Print End
Type 4
Input
Input
+5V
0V
+5V
0V
+5V
0V
+5V
0V
+5V
0V
+5V
Start of Print Cycle
20 Milliseconds
End of Print Cycle
Error Signals
Print Motion
Paper End
Ribbon End
Machine Error
Print End
Type 1
Print End
T ype 2
Print End
Type 3
0V
Motion
Stopped
+5V
0V
+5V
0V
+5V
0V
+5V
0V
+5V
0V
+5V
0V
Paper or Ribbon End
Head Open
Paper/Ribbon
Replenished
Head Closed
PN 9001079 Rev.B
Print End
T ype 4
+5V
0V
SA T O CL608e/CL612e Service Manual
Page 3-13
Section 3. Interface Specifications
Page 3-14
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section
Electrical Checks and Adjustments
"
4.1 Overview
This chapter describes how to check CL608e/CL612e Printers voltage levels and adjust threshold sensor voltages.
The power supply converts 125 VAC into regulated DC voltages. The printer uses: +5V and +24V. These DC voltages are not adjustable, however you can measure these DC voltages at test points located on the PCB. Section 4-2 contains procedures for measuring DC voltage levels.
You can adjust threshold voltage levels for label sensors. These adjustments are made to allow for variations in the characteristics of the labels used with the printer. If you cannot calibrate the label sensor voltage level within the specified voltage range, you should reposition the label sensor by following the adjustment procedures included in this section. After completing the label sensor adjustment procedures, perform the label sensor voltage level adjustment procedure.
You can check or adjust:
Power Supply
Label Sensors
Ribbon Sensor
Pitch Offset
Label Positions
Checks and adjustments in this section require standard metric tools. Also required:
Digital Multimeter required for use with SA TO TP Test Module (V oltage Checker) Part # RH1773100 and is required for most electrical adjustments.
PN 9001079 Rev. B
SA T O CL608e/CL612e Service Manual
Page 4-1
Section 4. Electric Checks and Adjustments
4.2 Steps Prior to Some Procedures
Some adjustments in this section require access to potentiometers and the test point connector located on the main PCB. Remove the LH cover for accessing the main PCB.
STEP PROCEDURE
1. Switch the printer OFF and disconnect the AC power cord.
2. Remove (3) screws holding the left side cover to the printer. Raise the access door and loosen the (2) screws on the inside top of the printer. Lift off the left side cover to expose the main PCB.
Refer to the appropriate sub-section to begin adjustments.
RAISE THE ACCESS DOOR AND LOOSEN (2) SCREWS ON THE
INSIDE TOP OF THE
PRINTER
Page 4-2
REMOVE (3) SCREWS
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section 4. Electric Checks and Adjustments
4.3 DC Power Voltage Checks
To check voltage levels, first check the fuses (Section 6.3) and replace if necessary. Then remove the LH cover, (Section 4.2) and perform the following steps.
Addtional equipment required: TP Test Module
Digital Multimeter
STEP PROCEDURE
Refer to illustrations on pages 4-3 through 4-5.
1. Attach the connector from the TP Test Module to the test port on the main PCB. Note correct positioning of connector. Nibs on the connector are placed down in the receptacle on the PCB in the forward position.
2. Attach the ground probe of the multimeter to the TP Test Module Gnd pin.
3. Attach the positive probe of the multimeter to the +SIG pin on the TP Test Module terminal.
4. Turn printer on and rotate the dial to a dial POS on the TP Test Module. Record the values from the Multimeter LCD.
5. Confirm voltages are correct. If not, then replace power supply. Refer to Section 6.4.
6. After performing tests, replace the LH cover to the printer.
POWER SUPPLY
MAIN PCB
INTERF ACE
BOARD
VR5 IM VR4 GAP
VR1 OFS
PN 9001079 Rev. B
VR2 DEM
SA T O CL608e/CL612e Service Manual
VR3 CE
TEST POINT CONNECTOR
CN13
Page 4-3
Section 4. Electric Checks and Adjustments
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
4
4
4
4
4
4
DC Power Voltage Checks
CONNECT TP TEST
MODULE TO PCB
TEST POINT @
CN13
MAIN PCB
TP TEST
MODULE
Page 4-4
TP TEST MODULE
TO PCB TEST
POINT @ CN13
23
23
23
23
23
23
CORRECT POSITION
CONNECTOR
RECEPTACLE ON
OF NIBS ON
CONNECTOR
PCB @ CN13
SA T O CL608e/CL612e Service Manual
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2
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TP TEST
MODULE
CONNECTOR
PN 9001079
Rev. B
DC Power Voltage Checks
CABLE TO PCB
DIAL
Section 4. Electric Checks and Adjustments
LCD DISPLAY
PROBES
COM
GROUND
PIN
TP TEST MODULE
GND
A1
SIG PIN
VOLT
DIGITAL
MULTIMETER
SOPlaiDCSIDEGNAREGATLOVELUDOMTSETPT
GS CN
0V5+V2.5+ot8.4+)DNG(1AHC-)V5+(3AHC
1V0.2+V1.2+ot09.1+)DNG(1AHC-)V0.2+(4AHC
2V3.3+V5.3+otV1.3+)DNG(1AHC-)V3.3+(5AHC 3V42+V5.42+otV5.32+)DNG(1AHC-)V42+(6AHC
TEST POINT CHART
B1
PN 9001079 Rev. B
+5V
+2.0V
+3.3V
+24V
A6
NOTE: The power supply voltages are not adjustable. All voltages must read within +/­10% of the nominal value for correct operation of the printer.
B6
SA T O CL608e/CL612e Service Manual
Page 4-5
Section 4. Electric Checks and Adjustments
4.4 Potentiometer Assignments & Adjustments
tsujdAotRVMETILAIDNOITISOP
V50 V21
V3.32
V423
1RVtesffOhctiP
4RVPAG5
5RVkraM-eyE4
2RVMED*6
3RVEC7
POTENTIOMETERS ARE LOCATED ON MAIN PCB
1RVssenkraD 2RVtesffO 3RVhctiP 4RVyalpsiD
POTENTIOMETERS ARE LOCA TED
UNDERNEA TH A FLIP - DOWN COVER
ON THE FRONT PANEL
* USED WITH DISPENSER OPTION
TURN VR2 FULL CW FOR DISPENSER
TSUJDAOTRVMETI
Page 4-6
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section 4. Electric Checks and Adjustments
Potentiometer Assignments & Adjustments
PN 9001079 Rev. B
INTERF ACE
BOARD
SA T O CL608e/CL612e Service Manual
VR2 DEM
POWER SUPPLY
MAIN PCB
VR3 CE
VR5 IM VR4 GAP
VR1 OFS
TEST POINT CONNECTOR
CN13
Page 4-7
Section 4. Electric Checks and Adjustments
4.5a Print Position Adjustment
Print Postition is adjusted with the VR3(PITCH) potentiometer on the Front Panel and/or VR1 potentiometer on the main PCB board.
The following instructions are for adjusting the potentiometer on the Front Panel. Refer to Section 4.5b for making adjustments using the potentiometer on the PCB board.
VR 3
POTENTIOMETERS ARE LOCA TED
UNDERNEATH A FLIP - DOWN COVER
OF THE FRONT PANEL
STEP PROCEDURE
1. Flip down the cover on the front panel for access to the potentiometers.
2. Turn VR3 to the center position.
3. Press the FEED key while simultaneously turning ON the power switch.
4. When the printer beeps, release the key. The following screens will appear.
initializing
Note: The VR3 (PITCH) is for changing the print position but not for the print stop position. The stop position can be changed with the VR2 (OFFSET).
VR3 adjustment range is +/- 3.75mm.
test print mode
rom v00.00.00.00
5. Press the FEED key to display the next screen.
configuration
test print size
10cm
6. Use the LINE Key to step to the second digit of the counter to the desired setting. The display will increment one step each time the LINE key is pressed. After the reading will advances to a setting of 09, it will automatically wrap and start at 10 CM again.
7. Press the FEED key for a test print. Press the FEED key again to stop printing.
press feed key to stop printing
8. Adjust the position using the potentiometer and feed another label. When the adjustment is correct, turn the printer off. If the print position can't be adjusted replace the Keyboard PCB. Refer to Section 6.
Page 4-8
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
4.5b Print Position Adjustment
Section 4. Electric Checks and Adjustments
Using VR1 potentiometer on the main PCB board.
STEP PROCEDURE
Refer to Section 4.2 for access to main PCB
1. Record all current dip switch positions, then place all switches in the OFF position and the power switch OFF.
2. Turn VR1 on the main PC Board to the center position.
3. Place DSW2-4 in the ON (up) position.
4. Press the LINE and FEED key while simultaneously turning the power switch ON.
5. When the printer beeps, release the keys. The following screens will appear.
initializing rom v00.00.00.00
VR1 adjustment range is +/- 3.75mm.
maintentance mode dipsw2-4 on->Off
6. Place DSW2-4 in the OFF (down) position and the screen will display the next screen.
factory mode
7. Press the FEED key to display the next screen.
counter clear
none
8. Confirm "None" then press the FEED key to display the next screen.
print size small large
The default is Large.
9. Press the FEED key for a test print. Press the FEED key again to stop printing.
test print
PN 9001079 Rev. B
press the feed key
10. Adjust the position using the VR1 potentiometer and feed another label. When the adjustment is correct, turn the printer off. If the print position can't be adjusted with the VR1, replace the Main PCB. Refer to Section 6.
SA T O CL608e/CL612e Service Manual
Page 4-9
Section 4. Electric Checks and Adjustments
4.6 Label Gap Adjustment
Additional equipment required: TP Test Module
STEP PROCEDURE
Refer to Section 4.2 for access to main PCB
1. Turn VR4 (GAP) potentiometer on the main PCB all the way to the left.
2. Refer to Section 4.3. Set the digital multimeter to DC voltage measurement mode. Attach the connector from the TP Test Module to the test port on the main PCB. Note correct positioning of connector. Nibs on the connector are placed down in the receptacle on the PCB in the forward position. Set the dial to 5.
3. Connect (+) probe of the multimeter to Sig+ and (-) probe to pin GND.
Digital Multimeter
4. For Low level (Label Gap part with backing only) adjustment, put label gap part in the sensor. Then adjust the electrical level with VR4 on the main PCB so that it will measure less than 0.5 V.
5. For High level (paper part) adjustment, put paper part in the sensor and check the electrical level. If the level difference is +1.0 V more than the Low level, it is acceptable. If it is lower than 1.0V repeat STEPS 4 & 5 and readjust VR4.
6 Standard values: Low level (gap): below 0.5 V
High level (paper part): Low level +1.0 V or higher. If these values do not result, try the following:
a) Repeat the process
b) Clean the sensor
c) Verify sensor is operational
d) Replace labels with higher quality labels
e) Perform factory reset
Page 4-10
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
4.7 Eye-Mark Adjustment
Additional equipment required: TP Test Module
STEP PROCEDURE
Refer to Section 4.2 for access to main PCB
1. Turn VR5 (IM) potentiometer on the main PCB all the way to the left.
2. Refer to Section 4.3. Set the digital multimeter to DC voltage measurement mode. Attach the connector from the TP Test Module to the test port on the main PCB. Note correct positioning of connector. Nibs on the connector are placed down in the receptacle on the PCB in the forward position. Set the dial to 4.
Section 4. Electric Checks and Adjustments
Digital Multimeter
3. Connect (+) probe of the multimeter to Sig+ and (-) probe to pin GND.
4. For Low level (no "Eye-Mark" part) adjustment, put paper part in the sensor. Then adjust the electrical level with VR5 on the main PCB so that it will measure less than 0.5 V.
5. For High level ("Eye-Mark" part) adjustment, put paper part with the "Eye-Mark" part in the sensor and check the electrical level. If the level difference is +1.0 V more than the Low level, it is acceptable. If not, return to STEP 4 and readjust VR5.
6. Standard values: Low level (no "Eye-Mark" part): +0.5 V or less.
High level ("Eye-Mark"): Low level +1.0 V or higher. If these values do not result, try the following:
a) Repeat the process
b) Clean the sensor
c) Verify sensor is operational
PN 9001079 Rev. B
d) Replace labels with higher quality labels
e) Perform factory reset
SA T O CL608e/CL612e Service Manual
Page 4-11
Section 4. Electric Checks and Adjustments
4.8 Offset Label Stop Position Adjustment
Used for fine adjustment of label stop position for Tear Off, Cutter and Dispense Modes.
The Label Stop Position is adjusted with the Offset potentiometer on the Front Panel.
VR 2
Note: The stop position only is changed with the VR2 (OFFSET). The print position is changed with the VR3(PITCH).
The VR2(OFFSET) adjustment range
POTENTIOMETERS ARE LOCA TED
UNDERNEATH A FLIP - DOWN COVER
OF THE FRONT P ANEL
STEP PROCEDURE
1. Flip down the cover on the front panel for access to the potentiometers.
is +/- 3.75mm.
2. TurnVR2(OFFSET) to the center position.
3. Press the FEED key while simultaneously turning ON the power switch.
4. When the printer beeps, release the key. The following screens will appear.
initializing rom v00.00.00.00
5. Press the FEED key to display the next screen.
test print mode
configuration
test print size
10cm
6. Use the LINE Key to step to the second digit of the counter to the desired setting. The display will increment one step each time the LINE key is pressed. After the reading will advances to a setting of 09, it will automatically wrap and start at 10 CM again.
7. Press the FEED key for a test print. Press the FEED key again to stop printing.
press feed key
Page 4-12
to stop printing
8. Adjust the stop position using VR2 and feed another label. When the adjustment is correct, turn the printer off. If the print position can't be adjusted replace the Keyboard PCB. Refer to Section 6.
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section 4. Electric Checks and Adjustments
4.9 Ribbon Sensor Operation V erification
PLACE DSW2-1 IN THE OFF POSITION
STEP PROCEDURE
1. Flip down the cover on the front panel for access to the dip switches.
2. Record all dip switch positions, then place DSW2-1 in the OFF position and the power switch OFF.
3. Remove the ribbon from the printer and close the Head Open Lever.
No adjustment is provided for this sensor
SEE P AGE 1-8 FOR SENSOR LOCA TION
4. Turn the power switch ON to initialize the printer. The following screens will display.
initializing rom v00.00.00.00
5. Press the LINE key to place the printer off-line.
6. Press the FEED key. The printer will beep and the following screen will display to confirm that the ribbon is not in position and confirm the sensor is functioning.
online
qty:000000
Ribbon end
7. Turn off the printer and reinstall the ribbon.
8. Turn ON the printer. The printer will initialize as in Step 4. Be sure to place the printer off line. Press the FEED key to generate a blank label and confirm ribbon has been installed and is in position.
PN 9001079 Rev. B
SA T O CL608e/CL612e Service Manual
Page 4-13
Section 4. Electric Checks and Adjustments
4.10 Ribbon Sensor Adjustment
Additional equipment required: TP Test Module
STEP PROCEDURE
Refer to Section 4.2 for access to main PCB
1. Turn VR4 potentiometer on the main PCB all the way to the right.
2. Refer to Section 4.3. Set the digital multimeter to DC voltage measurement mode. Attach the connector from the TP Test Module to the test port on the main PCB. Note correct positioning of connector. Set the dial to 7.
3. Connect (+) probe of the multimeter to Sig+ and (-) probe to pin GND.
Digital Multimeter
4. Refer to Section 1-6 to locate the ribbon sensor. For Low level adjustment, rotate the ribbon unwind shaft to align one of the "slots" with the sensor. Then adjust the electrical level with VR4 on the main PCB so that it will measure less than +1.0.
5. For High level adjustment, rotate the ribbon unwind shaft to align one of the "tabs" with the sensor. Check the electrical level. If the level difference is +
2.3 V more than the Low level, it is acceptable. If not, return to STEP 4 and readjust.
6. Standard values: Low level (slot): +1.0 V or less.
High level (tab): Low level +2.3 V or higher NOTE: Adjust low level to achieve the biggest difference between each level by repeating the process If these values do not result, try the following:
a) Repeat the process
b) Clean the sensor
c) Replace the sensor
Page 4-14
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section 4. Electric Checks and Adjustments
4.11 LCD Display Adjustment
STEP PROCEDURE
1. Turn ON the power.
2. Confirm the backlight on the LCD is lit and message is displayed.
3. Adjust the display darkness with VR4 potentiometer (located underneath a flip-down cover of the front panel) as necessary.
VR 4
POTENTIOMETERS ARE LOCA TED
UNDERNEATH A FLIP - DOWN COVER
OF THE FRONT P ANEL
PN 9001079 Rev.B
SA T O CL608e/CL612e Service Manual
Page 4-15
Section 4. Electric Checks and Adjustments
4.12 Print Darkness Adjustment
STEP PROCEDURE
1. Turn VR1 potentiometer (located underneath a flip-down cover ot the front panel) to the center postion.
2. Turn ON the power. Press the LINE key to go off-line. Then press LINE and FEED keys simultaneously and the following message will display.
3. Press LINE key and place the cursor under the print darkness desired, then press the FEED key to enter.
4. Turn OFF the power.
print darkness 1(L) 2(M) 3(D)
5. Check the print darkness and adjust to suit with VR1.
VR1
POTENTIOMETERS ARE LOCA TED
UNDERNEATH A FLIP - DOWN COVER
ON THE FRONT PANEL
Page 4-16
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section

Mechanical Adjustments

#
5-1 Overview
SATO CL608e/CL612e printers contain adjustable sub-assemblies. This means that during your regular maintenance, your service technicians are able to make adjustments to reset the printer to factory specifications thereby ensuring optimum performance of your printer.
The main mechanical sub-assemblies are:
· Ribbon Unwind/Rewind Assembly's
· Ribbon Guide Roller Assembly
· Print Head Assembly
· Drive Belt Assembly's
In this section you will find procedures for:
· Ribbon Clutch Adjustment
· Print Head Position Adjustment
· Print Head Balance Adjustment
· Ribbon Roller Adjustment
· Feed Roller Adjustment
· Timing Belt Tension Adjustment
· Head Latch Adjustment
· Notch/Gap Sensor Adjustment
PN 9001079 Rev. B
SA TO CL608e/CL612e Service Manual
Page 5-1
Section 5. Mechanical Adjustments
5.2 Ribbon Clutch Adjustments
Excessive ribbon unwind and rewind tension will result in variable ribbon motion and could be the cause of print quality problems.
Follow the procedures 5.2.1 and 5.2.2 to verify that the ribbon unwind and rewind tensions are within specifications or if adjustment of either clutch is necessary.
Required Equipment: 1 Kg Tension Gauge
Ribbon Core, empty  String  12mm Wrench  #2 Pozidrv Screwdriver
5.2.1 Ribbon Unwind Clutch Adjustment
STEP PROCEDURE
1. Connect the power cable to the printer and AC outlet. Turn the printer ON.
2. Raise the access door and remove the ribbon and label stock if installed.
Fig. 5-1
3. Attach string to an empty ribbon core and place on the Ribbon Unwind Spindle. Wind the string tightly around the ribbon core in a single layer and in a clockwise direction. Attach the free end of the string to the tension gauge. Fig. 5-2 & 5-3
4. Gradually lift the tension gauge, pulling the string to unwind it from the core. Once the spindle begins to move, the gauge should indicate 450 to 550 grams of tension. Excessive or insufficient tension must be corrected by adjusting the Ribbon Unwind Clutch. Fig. 5-2 & 5-3
5. To adjust the clutch, loosen the locking screw and move the adjust nut CW for more tension and CCW for less tension. Tighten the locking screw and repeat Steps 3 and 4 until the correct tension is achieved.
REMOVE THE RIBBON AND LABEL STOCK
Page 5-2
SA T O CL608e/CL612e Service Manual
Fig. 5-1
PN 9001079
Rev. B
Ribbon Clutch Adjustments
Fig. 5-2
RIBBON REWIND
SPINDLE
Section 5. Mechanical Adjustments
RIBBON UNWIND
SPINDLE
ADJUST NUT
LOCKING SCREW IS
INSIDE ADJUST NUT
TENSION GAUGE
STRING
TENSION GAUGE
STRING
950-1050g REWIND
450-550g UNWIND
EMPTY RIBBON
CORES
PN 9001079 Rev. B
Fig. 5-4
REWIND CLUTCH
SA T O CL608e/CL612e Service Manual
Fig. 5-3
UNWIND CLUTCH
Page 5-3
Section 5. Mechanical Adjustments
Ribbon Clutch Adjustments
5.2.2 Ribbon Rewind Clutch Adjustment
STEP PROCEDURE
1. Connect the power cable to the printer and AC outlet. Turn the printer ON.
2. Raise the access door and remove the ribbon and label stock if installed.
Fig. 5-1
3. Attach string to an empty ribbon core and place on the Ribbon Rewind Spindle. Wind the string tightly around the ribbon core in a single layer and in a clockwise direction. Attach the free end of the string to the tension gauge. Fig. 5-2 & 5-4
4. Gradually lift the tension gauge, pulling the string to unwind it from the core. Once the spindle begins to move the gauge should indicate 950 to 1050 grams of tension. Excessive or insufficient tension must be corrected by adjusting the ribbon unwind clutch. Fig. 5-2 & 5-4
5. To adjust the clutch, loosen the locking screw and move the adjust nut CW for more tension and CCW for less tension. Tighten the locking screw and repeat Steps 3 and 4 until the correct tension is achieved.
Page 5-4
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
Section 5. Mechanical Adjustments
5.3 Print Head Position Adjustment
Required Equipment: Allen Wrench 2.5mm
Ruler
STEP PROCEDURE
1. Refer to Section 7.2 and run a test print. Fig. 5-5
2. By adjusting the Allen head screws on the rear of the Stay, you can move the print head forward or backward. This allows you to position the burnline of the print head directly and evenly over the apex of the platen surface. Fig. 5-6 & 5-7
3. While printing the test pattern, adjust the Allen adjustment screws for the best print quality. NOTE: It is vital that a known good platen be in the unit.
4. Verify the image is even on the label by measuring the distance from the bottom of the barcode to the bottom of the label on both sides. Refer to Fig. 5-5. If uneven, adjust the Allen adjustment screws to correct the alignment. This may affect the print quality and may need to be readjusted.
5. If you are unable to get the unit to produce good print quality, proceed to Section 5.4 Print Head Balance Adjustment and perform the adjustment; then return to this section and redo the Print Head Position Adjustment. NOTE: You may have to do both of these adjustments concurrently several times to achieve proper print quality and alignment.
PN 9001079 Rev. B
SA T O CL608e/CL612e Service Manual
Page 5-5
Section 5. Mechanical Adjustments
Print Head Position Adjustment
MEASURE FROM
BOTTOM OF BARCODE
TO BOTTOM OF LABEL
TEST PRINT
Fig. 5-5
NELLAFONOITATOR
HCNERW
ESIWKCOLCTNORFEHTOT
ESIWKCOLC-RETNUOCDRAWKCAB
ST AY
MEASURE FROM BOTTOM OF BARCODE TO BOTTOM OF LABEL
DAEHTNIRPFOTNEMEVOM
Page 5-6
STAY
Fig. 5-6
TURN SCREWS
CW/CCW
SA T O CL608e/CL612e Service Manual
ALLEN WRENCH
Fig. 5-7
ADJUST SCREWS
PN 9001079
Rev. B
Section 5. Mechanical Adjustments
5.4 Print Head Balance Adjustment
Required Equipment: #2 Pozidrv Screwdriver
10mm wrench
To optimize print quality, perform the following steps to adjust the Print Head Balance using head pattern as a guide. Proper adjustment is necessary to avoid ribbon wrinkle.
STEP PROCEDURE
1. Connect the power cable to the printer and AC outlet. Turn the printer ON.
2. Raise the access door and load the ribbon and label stock. NOTE: It is vital that a known good platen be in the unit.
3. Loosen the locking screws. Fig. 5-8
4. While printing, adjust the eccentric with a 10mm wrench. Turn the eccentric clockwise to increase the density (darker impression) of the inner side of the image or counter-clockwise to increase the density (darker impression) of the outer side of the image.
5. Hold the eccentric in place with the 10mm wrench and tighten the locking screws loosened in Step 3 above.
6. After adjustment, verify that label and ribbon are still tracking correctly.
7. If you are unable to get the unit to produce good print quality, return to Section 5.3 Print Head Position Adjustment and perform the adjustment; then return to this section and redo the Print Head Balance Adjustment. NOTE: You may have to do both of these adjustments concurrently several times to achieve proper print quality and alignment.
ADJUST PLA TE
LOCKING
SCREWS
PN 9001079 Rev. B
ECCENTRIC
Fig. 5-8
SA T O CL608e/CL612e Service Manual
Page 5-7
Section 5. Mechanical Adjustments
5.5 Ribbon Roller Adjustment
Required Equipment: #2 Pozidrv Screwdriver
NOTE: Only do this adjustment after adjusting ribbon wind and unwind tension in Section 5.2.1 and 5.2.2
STEP PROCEDURE
1. Connect the power cable to the printer and AC outlet. Turn the printer ON.
2. Raise the access door and load the ribbon and label stock. Fig. 5-1
3. Loosen the locking screws. Fig. 5-9
10mm wrench
4. Turn eccentric with wrench.
5. When the carbon ribbon moves evenly without wrinkling, tighten the locking screws.
TURN ECCENTRIC
Page 5-8
Fig. 5-9
LOOSEN LOCKING SCREWS
SA T O CL608e/CL612e Service Manual
PN 9001079
Rev. B
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