Samsung SND-7011, SND-7011N, SND-7061, SND-5011, SND-5061 User Manual

NETWORK CAMERA

User Manual

SND-5011/SND-5061/

SND-7011/SND-7061

Network Camera

User Manual

Trademark

The name of thi s product is the reg istered tradema rk of Samsung Techwin C o., Ltd. Other trad emarks mention ed in this manual are th e registered trad emark of their resp ective company.

Restriction

Samsung Techwi n Co., Ltd shall reser ve the copyrigh t of this document. U nder no circumst ances, this docu ment shall be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.

Disclaimer

Samsung Techwi n makes the best to ver ify the integri ty and correct ness of the conten ts in this document , but no formal guar antee shall be provi ded. Use of this do cument and the subse quent results sha ll be entirely on the u ser’s own responsib ility. Samsung Techwi n reserves the ri ght to change the con tents of this docum ent without prio r notice.

Design and specifications are subject to change without prior notice.

The defau lt password c an be exposed to a h acking thread s o it is recommen ded to change th e password

after in stalling the pr oduct. Note that t he security a nd other relat ed issues caus ed by the unchan ged password s hall be respon sible for the use r.

is the regist ered logo of Samsun g Techwin Co., Ltd.

overview

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings, Install in accordance with the manufacturer’s

instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other

apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized

plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/ accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by

the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lighting storms or when unused for

long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the

apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

● OVERVIEW

English _3

overview

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.

Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN

CAUTION

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

: TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

4_ overview

Class construction

An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection.

Battery

Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.

Disconnection Device

Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in your location.

When used outside of the U.S., it may be used HAR code with fittings of an approved agency is employed.

CAUTION

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

The BNC Out terminal of the product is provided for easier installation, and is not recommended for monitoring purposes. If you keep the BNC cable connected, a risk of lightening may cause damage or malfunction to the product.

Please use the input power with just one camera and other devices must not be connected.

● OVERVIEW

English _5

overview

Please read the following recommend safety precautions carefully.

yDo not place this apparatus on an uneven surface. yDo not install on a surface where it is exposed to direct sunlight, near

heating equipment or heavy cold area. yDo not place this apparatus near conductive material. yDo not attempt to service this apparatus yourself. yDo not place a glass of water on the product. yDo not install near any magnetic sources. yDo not block any ventilation openings. yDo not place heavy items on the product.

User’s Manual is a guidance book for how to use the products.

The meaning of the symbols are shown below.

yReference : In case of providing information for helping of product’s usages yNotice : If there’s any possibility to occur any damages for the goods and

human caused by not following the instruction



Please read this manual for the safety before using of goods and keep it in the safe place.

6_ overview

CONTENTS

OVERVIEW

INSTALLATION &

CONNECTION

NETWORK CONNECTION

AND SETUP

3 Important Safety Instructions 9 Product Features 9 Recomended PC Specifications 10 What’s Included 11 At a Glance

(SND-5011/SND-7011)

14 At a Glance

(SND-5061/SND-7061)

17 Installation

(SND-5011/SND-7011)

19 Installation

(SND-5061/SND-7061)

25 Connecting with other Device

28 Connecting the Camera Directly

to Local Area Networking

29 Connecting the Camera Directly

to a DHCP Based DSL/Cable Modem

30 Connecting the Camera Directly

to a PPPoE Modem

31 Connecting the Camera to a

Broadband Router with the PPPoE/Cable Modem

32 Buttons used in IP Installer 33 Static IP Setup 37 Dynamic IP Setup 38 Port Range Forward (Port

Mapping) Setup

40 Connecting to the Camera from a

Shared Local PC

40 Connecting to the Camera from a

Remote PC via the Internet

● OVERVIEW

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overview

WEB VIEWER

SETUP SCREEN

APPENDIX

41 Connecting to the Camera 42 Login 43 Installing STW WebViewer Plugin 44 Using the Live Screen

46 Setup 46 Video Setup 57 Network Setup 66 Event Setup 73 System Setup

79 Specification 85 Product Overview 87 Troubleshooting 88 Open Source Announcement 89 License 92 GPL/LGPL Software License

8_ overview

PRODUCT FEATURES

• Multi-Streaming

This network camera can display videos in different resolutions and qualities simultaneously using different CODECs.

• Web Browser-based Monitoring

Using the Internet web browser to display the image in a local network environment.

• Alarm

If an event occurs, the event-related video will be transferred to the email or FTP server specified by the user.

• Video Motion Detection

Detects a motion from the video before triggering an event.

• Screen change detection feature

If the monitoring is interrupted in any way, the camera will trigger the event alarm.

• ONVIF Compliance

This product supports ONVIF. For more information, refer to www.onvif.org.

RECOMENDED PC SPECIFICATIONS

• CPU : Intel(R) Core(TM)2 2.4 GHz or higher

• Operating System : Windows XP, VISTA, 7, Mac OS

• Resolution : 1280X1024 pixels or higher (32 bit color)

• RAM : 2GB or higher

• Web Browser : Internet Explorer 7 or later, Firefox 9 or later, Chrome 15 or later, Safari 5.1

Neither a beta test version unlike the version released in the company website nor the developer version will

be supported.

It is recommended to connect to IPv6 in Windows 7.

• Video Memory : 256MB or higher

or later

● OVERVIEW

If the driver of the video graphic adapter is not installed properly or is not the latest version, the

video may not be played properly.

For a multi-monitoring system involving at least 2 monitors, the playback performance can be

deteriorated depending on the system.

English _9

overview

WHAT’S INCLUDED

Please check if your camera and accessories are all included in the product package.

Appearance Item Name Quantity Description Model Name

Camera 1

Instruction book, Installer S/W CD,

CMS S/W DVD

Quick Guide (Optional) 1

Cable for the testing

monitor

Iron Screw 3

Used to test the camera

connection to a portable

display device

Used for fixing to an iron

SND-5011/SND-7011

SND-5061/SND-7061

plate

10_ overview

AT A GLANCE (SND-5011/SND-7011)

Appearance

Item Description

● OVERVIEW

c d

Dome Cover

Main unit

Power Port

Alarm Input Port

Network Port

Dome cover for the lens and unit protection.

Main unit includes the lens, switch board, PCB boards and screws.

Used to plug the power cable.

BROWN = Alarm IN Used to connect the alarm input sensor.

BLACK = GND Used for earth-grounding.

Used to connect a PoE or LAN cable.

English _11

overview

Components

Item Description

Monitor to install

Reset Button

a b

Using the test monitor cable, you can connect to a mobile display for camera test.

Resets the camera settings to the default. Press and hold for about 5 seconds to reboot the system.

J If you reset the camera, the network settings will be adjusted so that

DHCP can be enabled. If there is no DHCP server in the network, you must run the IP Installer program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.

12_ overview

Item Description

Inner Cover Cover used to protect the main unit.

Bracket Used to install the camera on the wall or ceiling with the screws.

● OVERVIEW

Wiring Cover

Lock Release

If installation requires drilling, run the cable through here.

To separate the bracket from the main unit for the installation or to separate the camera from an installed camera, push this release and turn the main unit in the marked direction of <UNLOCK>.

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overview

AT A GLANCE (SND-5061/SND-7061)

Appearance

Item Description

c d e

Dome Cover

Main unit

Power Port

Alarm Input Port

Network Port

14_ overview

Dome cover for the lens and unit protection.

Main unit includes the lens, switch board, PCB boards and screws.

Used to plug the power cable.

BROWN = Alarm IN Used to connect the alarm input sensor.

BLACK = GND Used for earth-grounding.

Used to connect a PoE or LAN cable.

Components

c d

Item Description

Focus Lever Turn it to the left or right to adjust the focus; turn it clockwise to fix the focus.

Zoom Lever Used to adjust or fix the zoom factor of the lens.

Monitor to install

Using the test monitor cable, you can connect to a mobile display for camera test.

● OVERVIEW

English _15

overview

Item Description

Reset Button

Inner Cover Cover used to protect the main unit.

Bracket Used to install the camera on the wall or ceiling with the screws.

Resets the camera settings to the default. Press and hold for about 5 seconds to reboot the system.

J If you reset the camera, the network settings will be adjusted so that

Wiring Cover

Lock Release

16_ overview

If installation requires drilling, run the cable through here.

To separate the bracket from the main unit for the installation or to separate the camera from an installed camera, push this release and turn the main unit in the marked direction of <UNLOCK>.

installation & connection

INSTALLATION (SND-5011/SND-7011)

Precautions before installation

Ensure you read out the following instructions before installing the camera:

• Select an installation site (ceiling or wall) that can endure at least 5 times of the camera weight.

• Stuck-in or peeled-off cables can cause damage to the product or a fire.

• For safety purposes, keep anyone else away from the installation site. And put aside personal belongings from the site, just in case.

Disassembling

1. Use one hand to hold the camera’s

bottom part and turn the cover counterclockwise with another hand to separate it.

2. Lift up the inner cover to separate it.

● INSTALLATION & CONNECTION

English _17

installation & connection

While pushing the ratchet toward <UNLOCK> direction outwards, turn the bracket to <UNLOCK> direction using bottom groove to separate it.

Installation

1. Use the provided screws (x3) to fix the bracket to a

desired position (ceiling or wall).

Ensure that the <FRONT> label on the bracket faces the

direction for camera monitoring.

2. Arrange the cables through the bracket to the

ceiling or wall.

If you intend to drill a hole in the installation site for the

wiring purpose, remove the wiring cover by force to reveal a hole. Arrange the cables through the hole. If you intend to arrange the cables without drilling a hole, use the empty area opposite to the <FRONT> label side for the wiring purpose.

3. Mount the main unit onto the bracket. Align the marking hole of the main unit with the <FRONT> label of the bracket, and turn the unit in the <LOCK> direction.

4. Adjust the lens in a desired direction. For adjusting the lens direction, refer to “Adjusting the monitoring direction for

the camera”. (page 21)

5. Fix the cover to the main unit.

Fit the protruding part inside the cover into the corresponding hole of the main unit, and turn the

cover to fix it.

Wiring Cover

18_ installation & connection

INSTALLATION (SND-5061/SND-7061)

Precautions before installation

Ensure you read out the following instructions before installing the camera:

• Select an installation site (ceiling or wall) that can endure at least 5 times of the camera

weight.

• Stuck-in or peeled-off cables can cause damage to the product or a fire.

• For safety purposes, keep anyone else away from the installation site.

And put aside personal belongings from the site, just in case.

Disassembling

1. Use one hand to hold the camera’s

bottom part and turn the cover counterclockwise with another hand to separate it.

2. Lift up the inner cover to separate it.

● INSTALLATION & CONNECTION

English _19

installation & connection

While pushing the ratchet toward <UNLOCK> direction outwards, turn the bracket to <UNLOCK> direction using bottom groove to separate it.

Installation

1. Use the provided screws (x3) to fix the bracket to

a desired position (ceiling or wall).

Ensure that the <FRONT> label on the bracket faces the

direction for camera monitoring.

2. Arrange the cables through the bracket to the ceiling or wall.

If you intend to drill a hole in the installation site for the

3. Mount the main unit onto the bracket. Align the marking hole of the main unit with the <FRONT> label of the bracket, and turn the unit in the <LOCK> direction.

4. Adjust the lens in a desired direction. For adjusting the lens direction, refer to “Adjusting the monitoring direction for

the camera”. (page 23)

5. Fix the cover to the main unit.

Fit the protruding part inside the cover into the corresponding hole of the main unit, and turn the

cover to fix it.

Wiring Cover

20_ installation & connection

Adjusting the monitoring direction for the camera (SND-5011/SND-7011)

Panning

Tilting

Lens rotation

The part marked shaded above acts as heat sinker pad to lose the product’s heat.

While powered, it gets hot and requires safety attention.

❖Adjusting the monitoring direction

You can adjust the camera direction only when the camera is fixed on the ceiling. Then, turning the camera to the left or right is referred to as “Panning”, while tilting the angle is “Tilting”. For panning, the panning limit is 176° for the clockwise, and 176° for the counterclockwise, a total of 352° enabled; further rotation is stopped by the stopper.

- Adjust the panning angle so that the camera settles in the right horizontal position. You can adjust the panning up to 176° in each one direction, and 176° in the other direction, a total of 352°.

- Adjust the tilting angle so that the camera settles in the right vertical position. You can adjust the tilting between 0° and 90°.

- The total rotation range is 352°. You can make adjustment in one direction up to 125°, and 227° in the other direction.

● INSTALLATION & CONNECTION

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installation & connection

❖Methods of adjustment

• The case of wall installation

①

After mounting the camera on the wall, adjust the panning angle so that the camera

faces a desired direction when tilting.

②

Adjust the Rotate position to fit the video to the screen borders.

③

Then, adjust the tilting angle so that the camera faces the monitoring direction.

• The case of ceiling installation

①

After mounting the camera on the ceiling, adjust the panning angle according to the monitoring direction. You should adjust the panning angle lest that the video be displayed upside down on the monitor.

②

Adjust the Rotate position to fit the video to the screen borders.

③

Then, adjust the tilting angle so that the camera faces the monitoring direction.

For smoother Rotate adjustment, set the Tilt position between 60° ~ 80°.

22_ installation & connection

Adjusting the monitoring direction for the camera (SND-5061/SND-7061)

Panning

Tilting

Lens rotation

The part marked shaded above acts as heat sinker pad to lose the product’s heat.

While powered, it gets hot and requires safety attention.

❖Adjusting the monitoring direction

You can adjust the camera direction only when the camera is fixed on the ceiling. Then, turning the camera to the left or right is referred to as “Panning”, while tilting the angle is “Tilting”. For panning, the panning limit is 177.5° for the clockwise, and 177.5° for the counterclockwise, a total of 355° enabled; further rotation is stopped by the stopper.

- Adjust the panning angle so that the camera settles in the right horizontal position. You can adjust the panning up to direction, a total of 355°.

- Adjust the tilting angle so that the camera settles in the right vertical position. You can adjust the tilting between 17° and 90°.

- The total rotation range is 355°. You can make adjustment in one direction up to 125°, and 230° in the other direction.

177.5

° in each one direction, and

177.5

° in the other

● INSTALLATION & CONNECTION

English _23

installation & connection

❖Methods of adjustment

• The case of wall installation

①

After mounting the camera on the wall, adjust the panning angle so that the camera

faces a desired direction when tilting.

②

Adjust the Rotate position to fit the video to the screen borders.

③

Then, adjust the tilting angle so that the camera faces the monitoring direction.

• The case of ceiling installation

①

②

Adjust the Rotate position to fit the video to the screen borders.

③

Then, adjust the tilting angle so that the camera faces the monitoring direction.

For smoother Rotate adjustment, set the Tilt position between 60° ~ 80°.

24_ installation & connection

CONNECTING WITH OTHER DEVICE

Monitor to install

Power

Ethernet

The BNC Out terminal of the product is provided for easier installation, and is not recommended

for monitoring purposes. If you keep the BNC cable connected, a risk of lightening may cause damage or malfunction to the product.

Ethernet Connection

Connect the Ethernet cable to the local network or to the Internet.

Power Supply

Use the screwdriver to connect each line (+, –) of the power cable to the corresponding power port of the camera.

If both PoE and DC12V are applied simultaneously, the product will be supplied with power from

PoE.

You can also use a router featuring PoE (Power over Ethernet) to supply power to the camera.

Use PoE (Power over Ethernet) that is compliant with the IEEE802.3af protocols.

It is advisable to use only one power source from PoE and DC12V.

● INSTALLATION & CONNECTION

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installation & connection

Be careful not to reverse the polarity when you connect the power cable.

Please connect the power adapter when the installation is completed.

As shown in the table below, you may encounter a voltage-sag depending on the wire length. If

you use an excessively long wire for camera connection, the camera may not work properly.

Electrical Resistance of Copper Wire at [20°C (68°F)]

Copper Wire Gauge (AWG) #24(0.22mm2) #22(0.33mm2) #20(0.52mm2) #18(0.83mm2)

Resistance (Ω/m) 0.078 0.050 0.030 0.018

Drop Voltage (V/m) 0.028 0.018 0.011 0.006

Recommended Distance (m) Less than 20 Less than 30 Less than 30 Less than 30

Alarm input Wiring Diagram

ALARM IN

GND

26_ installation & connection

(5mA sink)

To connect to the alarm input port

Connect the alarm input cable to the corresponding port.

SENSOR

Port Description Port Description

ALARM IN

Alarm Input Sensor Port

GND

GND port for the sensor

To connect the external sensor

Connect one strand of each signal line (2-strand) of the sensors to the [ALARM IN] port, and connect the other strand to the [GND] port.

● INSTALLATION & CONNECTION

English _27

network connection and setup

You can set up the network settings according to your network configurations.

CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING

Connecting to the camera from a local PC in the LAN

1. Launch an Internet browser on the local PC.

2. Enter the IP address of the camera in the address bar of the browser.

Camera

INTERNET

Camera

Firewall

External Remote PC

Local PC

A remote PC in an external Internet out of the LAN network may not be able to connect to the

camera installed in the intranet if the port-forwarding is not properly set or a firewall is set. In this case, to resolve the problem, contact your network administrator.

By factory default, the IP address will be assigned from the DHCP server automatically. If there is

no DHCP server available, the IP address will be set to 192.168.1.100. To change the IP address, use the IP Installer. For further details on IP Installer use, refer to “Static IP Setup”. (Page 33)

28_ network connection and setup

DDNS Server (Data Center, KOREA)

CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM

Camera

1. Use the cross LAN cable to connect the network cable directly to your PC.

2. Run the IP Installer and change the IP address of the camera so that you can use

the web browser on your desktop to connect to the Internet.

3. Use the Internet browser to connect to the camera.

4. Move to [Setup] page.

5. Move to [Network] – [DDNS] and configure the DDNS settings.

6. Move to [Network] – [Interface], and set the network type to [DHCP].

7. Connect the camera, which was removed from your PC, directly to the modem.

8. Restart the camera.

For registering the DDNS settings, refer to “Registering with DDNS”. (page 60)

For configuring the DDNS settings, refer to “DDNS”. (page 59)

For setting the network type, refer to “Interface”. (page 57)

DSL/Cable Modem

INTERNET

DDNS Server

(Data Center, KOREA)

External Remote PC

●

NETWORK CONNECTION AND SETUP

English _29

network connection and setup

CONNECTING THE CAMERA DIRECTLY TO A PPPoE MODEM

Camera

1. Use the cross LAN cable to connect the network cable directly to your PC.

2. Run the IP Installer and change the IP address of the camera so that you can use

the web browser on your desktop to connect to the Internet.

3. Use the Internet browser to connect to the camera.

4. Move to [Setup] page.

5. Move to [Network] – [DDNS] and configure the DDNS settings.

6. Move to [Network] – [Interface], and set the network type to [PPPoE].

7. Connect the camera, which was removed from your PC, directly to the modem.

8. Restart the camera.

For registering the DDNS settings, refer to “Registering with DDNS”. (page 60)

For configuring the DDNS settings, refer to “DDNS”. (page 59)

For setting the network type, refer to “Interface”. (page 57)

PPPoE Modem

INTERNET

DDNS Server

(Data Center, KOREA)

External Remote PC

30_ network connection and setup

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