Samsung M3375FD User Guide

User’s Guide

BASIC

This guide provides information concerning installation, basic operation and troubleshooting on windows.

ADVANCED

This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments.

Some features may not be available depending on models or countries.

1. Introduction

Using USB memory device 81

Key benefits 5

Features by models 8

Useful to know 13

About this user’s guide 14

Safety information 15

Machine overview 20

Control panel overview 23

Turning on the machine 27

Installing the driver locally 28

Reinstalling the driver 30

2. Menu Overview and Basic Setup

Menu overview 32

3. Maintenance

Ordering supplies and accessories 89

Available consumables 90

Available accessories 91

Storing the toner cartridge 92

Redistributing toner 94

Replacing the toner cartridge 97

Replacing the imaging unit 100

Installing accessories 101

Monitoring the supplies life 105

Setting the toner low alert 106

Cleaning the machine 107

Tips for moving & storing your machine 113

Machine’s basic settings 45

Media and tray 47

Basic printing 62

Basic copying 70

Basic scanning 75

Basic faxing 76

4. Troubleshooting

Tips for avoiding paper jams 115

Clearing jams 116

Understanding the status LED 134

Understanding display messages 137

5. Appendix

Specifications 144

Regulatory information 152

1. Introduction

This chapter provides information you need to know before using the machine.

•Key benefits 5

• Features by models 8

• Useful to know 13

• About this user’s guide 14

• Safety information 15

• Machine overview 20

• Control panel overview 23

• Turning on the machine 27

• Installing the driver locally 28

• Reinstalling the driver 30

Key benefits

Environmentally friendly

• To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 66).

• To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 270).

• To save paper, you can print on both sides of the paper (double-sided printing) (see "Using advanced print features" on page 270).

• To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.

• We recommend using recycled paper for saving energy.

Fast high resolution printing

• You can print with a resolution of up to 1,200 x 1,200 dpi effective output (1,200 x 600 x 2 bit).

• Fast, on-demand printing.

- M337x series

▪ For single-side printing, up to 33 ppm (A4) or up to 35 ppm (Letter).

- M387x series

▪ For single-side printing, up to 38 ppm (A4) or up to 40 ppm (Letter).

- M407x series

▪ For single-side printing, up to 40 ppm (A4) or up to 42 ppm (Letter).

Convenience

• You can print on the go from your smartphone or computer using Google Cloud Print™ enabled apps (see "Google Cloud Print™" on page 217).

• Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard (see "Easy Capture Manager" on page 313).

Key benefits

• Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Printer Status" on page 324 or "Using Samsung Easy Printer Manager" on page 321).

• Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax (see "Using Samsung Easy Document Creator" on page 320).

• AnyWeb Print helps you screen-capture, preview, scrap, and print the screen of Windows Internet Explorer more easily than when you use the ordinary program (see "Samsung AnyWeb Print" on page 314).

• Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows.

• If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

Wide range of functionality and application support

• Supports various paper sizes (see "Print media specifications" on page 146).

• Print watermark: You can customize your documents with words, such as “Confidential” (see "Using advanced print features" on page 270).

• You can print in various operating systems (see "System requirements" on page 148).

• Your machine is equipped with a USB interface and/or a network interface.

Supports various wireless network setting method

• Using the WPS (Wi-Fi Protected Setup™) button

- You can easily connect to a wireless network using the WPS button on

the machine and the access point (a wireless router).

• Using the USB cable or a network cable

- You can connect and set various wireless network settings using a USB

cable or a network cable.

• Using the Wi-Fi Direct

- You can conveniently print from your mobile device using the Wi-Fi or

Wi-Fi Direct feature.

See "Introducing wireless set up methods" on page 191.

Key benefits

Support XOA applications (M407xFX only)

The machine supports XOA custom applications.

• Regarding the XOA custom applications, please contact your XOA custom application provider.

Features by models

Some features and optional goods may not be available depending on model or country.

Operating System

(●: Included, Blank: Not available)

Software

You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For windows, select the printer driver and software in the Select Software to Install window.

Operating System M337x series M387x series M407x series Windows ● ● ● Mac ● ● ● Linux ● ● ● Unix ● ● ●

Software M337x series M387x series M407x series SPL printer driver ● ● ● PCL printer driver ● ● ●

PS printer driver

● ● ●

XPS printer driver

● ● ●

Direct Printing Utility

● ● ●

Samsung Easy Printer Manager

Scan to PC Settings ● ● ● Fax to PC Settings ● ● ● Device Settings ● ● ●

Samsung Printer Status ● ● ●

Samsung AnyWeb Print

● ● ●

Samsung Easy Document Creator ● ● ●

Features by models

(●: Included, Blank: Not available)

Easy Capture Manager ● ● ● SyncThru™ Web Service ● ● ● SyncThru Admin Web Service ● ● ● Easy Eco Driver ● ● ● Fax Samsung Network PC Fax ● ● ● Scan Twain scan driver ● ● ●

WIA scan driver ● ● ●

a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing,

check whether your computer’s OS support the software.

Software M337x series M387x series M407x series

Features by models

Various features

Features M337x series M387x series M407x series

Hi-Speed USB 2.0 ● ● ● Network Interface Ethernet 10/100 Base TX wired LAN ● ● Network Interface Ethernet 10/100/1000 Base TX wired LAN ●

IEEE 1284B parallel connector

○ ○ ○

Network Interface 802.11b/g/n wireless LAN

●

(M387xFW only)

Google Cloud Print™

● ● ●

AirPrint ● ● ● Eco printing ● ● ● Duplex (2-sided) printing ● ● ● USB memory interface ● ● Memory module ○ ○ ○ Optional tray (Tray2) ○ ○ ○ Mass Storage Device Document Feeder

Duplex Automatic Document Feeder (DADF) ●

(M387xFW only)

●

(M407xFR/M407xHR/M407xFX

only)

Automatic Document Feeder (ADF) ● ●

(M387xFD/M387xHD only)

●

(M4072FD only)

Handset ●

(M337xHD only)

●

(M387xHD only)

●

(M407xHR only)

Features by models

Fax Multi-send ● ● ●

Delay send ● ● ● Priority send Duplex send ●

(M387xFW only)

●

Secure receive ● ● ● Duplex print ● ● ● Send/ Receive forward - fax ● ● ● Send/ Receive forward - email ● ● ● Send/ Receive forward - server ● ● ●

Scan Scanning to email ● ● ●

Scanning to SMB server ● ● ● Scanning to FTP server ● ● ● Duplex scan ●

(M387xFW only)

●

(M407xFR/M407xHR/M407xFX

only)

Scan to PC ● ● ●

Features M337x series M387x series M407x series

Features by models

(●: Included, ○: Optional, Blank: Not available)

Copy ID card copying ● ● ●

Reduced or enlarged copying ● ● ● Collation ● ● ● Poster Clone Auto Fit ● ● ● Book ● ● ● 2-up/4-up ● ● ● Adjust background ● ● ● Margin shift Edge erase ● ● ● Gray enhance Duplex copy ●

(M387xFW only)

●

(M407xFR/M407xHR/M407xFX

only)

a. If you use the parallel port, you cannot use the USB cable. b. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you

bought your machine.

Features M337x series M387x series M407x series

Useful to know

The machine does not print.

• Open the print queue list and remove the document from the list (see "Canceling a print job" on page 63).

• Remove the driver and install it again (see "Installing the driver locally" on page 28).

• Select your machine as your default machine in your Windows (see "Setting your machine as a default machine" on page 269).

Where can I purchase accessories or supplies?

• Inquire at a Samsung distributor or your retailer.

• Visit www.samsung.com/supplies. Select your country/region to view product service information.

The status LED flashes or remains constantly on.

A paper jam has occurred.

• Open and close the door (see "Front view" on page 21).

• Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing jams" on page 116).

Printouts are blurry.

• The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 94).

• Try a different print resolution setting (see "Opening printing preferences" on page 64).

• Replace the toner cartridge (see "Replacing the toner cartridge" on page 97).

Where can I download the machine’s driver?

• Turn the product off and on again.

• Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 134).

• You can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

About this user’s guide

This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.

• Read the safety information before using the machine.

• If you have a problem using the machine, refer to the troubleshooting chapter.

• Terms used in this user’s guide are explained in the glossary chapter.

• All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.

• The screenshots in this administrator’s guide may differ from your machine depending on the machine’s firmware/driver version.

• The procedures in this user’s guide are mainly based on Windows 7.

Conventions

General icons

Icon Text Description

Gives users information to protect the machine from

Caution

Warning

Note

possible mechanical damage or malfunction.

Used to alert users to the possibility of personal injury.

Provides additional information or detailed specification of the machine function and feature.

Some terms in this guide are used interchangeably, as below:

• Document is synonymous with original.

• Paper is synonymous with media, or print media.

• Machine refers to printer or MFP.

1. Introduction

Safety information

These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

Important safety symbols

Explanation of all icons and signs used in this chapter

Warning

Caution

Hazards or unsafe practices that may result in severe personal injury or death.

Hazards or unsafe practices that may result in minor personal injury or property damage.

Operating environment

Warning

Do not use if the power cord is damaged or if the electrical outlet is not grounded.

This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.

Do not attempt.

• The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.

Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.

This could result in electric shock or fire.

1. Introduction

Safety information

Caution

During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.

This could result in electric shock or fire.

Be careful, the paper output area is hot.

Burns could occur.

If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

Operating method

Caution

Do not forcefully pull the paper out during printing.

It can cause damage to the machine.

Be careful not to put your hand between the machine and paper tray.

You may get injured.

Be careful when replacing paper or removing jammed paper.

New paper has sharp edges and can cause painful cuts.

When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.

If the plug does not easily enter the electrical outlet, do not attempt to force it in.

Call an electrician to change the electrical outlet, or this could result in electric shock.

Do not allow pets to chew on the AC power, telephone or PC interface cords.

This could result in electric shock or fire and/or injury to your pet.

Burns can occur.

When removing jammed paper, do not use tweezers or sharp metal objects.

It can damage the machine.

Do not allow too many papers to stack up in the paper output tray.

It can damage the machine.

1. Introduction

Safety information

Do not block or push objects into the ventilation opening.

This could result in elevated component temperatures which can cause damage or fire.

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This machine's power reception device is the power cord.

To switch off the power supply, remove the power cord from the electrical outlet.

Installation / Moving

Warning

Do not place the machine in an area with dust, humidity, or water leaks.

This could result in electric shock or fire.

Caution

Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight.

If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to lift the device safety.

Then lift the machine:

• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.

• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people.

• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or more people.

The machine could fall, causing injury or machine damage.

Choose a flat surface with enough space for ventilation to place the machine. Also consider the space required to open the cover and trays.

The place should be well-ventilated and be far from direct light, heat, and humidity.

Place the machine in the environment where it meets the operating temperature and humidity specification.

Otherwise, quality problems can occur and cause damage to the machine.

See "General specifications" on page 144.

When using the machine for a long period of time or printing a large number of pages in a non-ventilated space, it could pollute the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.

1. Introduction

Safety information

Do not place the machine on an unstable surface.

The machine could fall, causing injury or machine damage.

Use only No.26 AWG

or larger, telephone line cord, if necessary.

Maintenance / Checking

Otherwise, it can cause damage to the machine.

Make sure you plug the power cord into a grounded electrical outlet.

Otherwise, this could result in electric shock or fire.

Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.

Otherwise, it can cause damage to the machine, and could result in electric shock or fire.

Do not put a cover over the machine or place it in an airtight location, such as a closet.

If the machine is not well-ventilated, this could result in fire.

Do not overload wall outlets and extension cords.

This can diminish performance, and could result in electric shock or fire.

The machine should be connected to

the power level which is specified on the label.

If you are unsure and want to check the power level you are using, contact the electrical utility company.

Caution

Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.

This could result in electric shock or fire.

When you are working inside the machine replacing consumables or cleaning the inside, do not operate the machine.

You could get injured.

Keep cleaning consumables away from children.

Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself.

It can damage the machine. Call a certified technician when the machine needs repairing.

To clean and operate the machine, strictly follow the user's guide provided with the machine.

Otherwise, you could damage the machine.

a. AWG: American Wire Gauge

1. Introduction

Safety information

Supply usage

Caution

Keep the power cable and the contact surface of the plug clean from dust or water.

Otherwise, this could result in electric shock or fire.

• Do not remove any covers or guards that are fastened with screws.

• Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.

• The machine should only be repaired by a Samsung service technician.

When storing consumables such as toner cartridges, keep them away from children.

Toner dust can be dangerous if inhaled or ingested.

Using recycled consumables, such as toner, can cause damage to the machine.

In case of damage due to the use of recycled consumables, a service fee will be charged.

For consumables that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below.

• When disposing of the consumables, follow the instructions for disposal. Refer to the reseller for disposal instructions.

• Do not wash the consumables.

• For a waste toner bottle, do not reuse it after emptying the bottle.

If you do not follow the instructions above, it may cause machine malfunction and environmental pollution. The warranty does not cover damages caused by a user's carelessness.

Do not disassemble the toner cartridge.

Toner dust can be dangerous if inhaled or ingested.

Do not burn any of the consumables such as toner cartridge or fuser unit.

This could cause an explosion or uncontrollable fire.

When toner gets on your clothing, do not use hot water to wash it.

Hot water sets toner into fabric. Use cold water.

When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.

Toner dust can be dangerous if inhaled or ingested.

1. Introduction

Machine overview

Components

The actual component may differ from the illustration below. Some components may change depending on the circumstances.

Machine Power cord Quick installation guide

Software CD

Misc. accessories

a. The software CD contains the print drivers, user’s guide, and software applications. b. M407xFX only. c. Handset model only (see "Various features" on page 10). d. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.

Card reader holder

Handset

1. Introduction

Machine overview

6 7

12 11

17 16

23 24

20 21

Front view

1 Document feeder cover 14 Output support tray 2 Document feeder width guide 15 Output tray

• This illustration may differ from your machine depending on your model. There are various types of machine.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 8).

3 Document feeder input tray 16 Scanner glass 4 Document feeder support tray 17 Scanner lid 5 Document feeder output tray 18 Front cover handle 6

Control panel

Control board cover

Front cover

Paper level indicator

12 Multi-purpose (or manual feeder)

a. M337x series only. b. M3370/ M3870/ M4070/ M4072 series c. This is an optional feature (see "Various features" on page 10). d. M3375/ M3875/ M4075 series e. Handset model only (see "Various features" on page 10). f. M387x/ M407x series only. g. M407xFX only.

Tray 2

Tray 1

tray

USB memory port

19 Paper width guides on a multi-

purpose tray

Multi-purpose support tray

21 Paper width guides on a manual

feeder tray

Toner cartridge

Imaging unit

Handset

Card reader holder

1. Introduction

Machine overview

Rear view

• This illustration may differ from your machine depending on your model. There are various types of machine.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 8).

7 8

EDI port for card reader

Power receptacle

2 Network port 7 Telephone line socket (LINE)

3 USB port 8 Extension telephone socket (EXT.)

4 5V output port for IEEE 1284B

parallel connector

Rear cover handle

5 Power-switch 10 Rear cover

a. M407xFX only. b. This is an optional feature (see "Various features" on page 10). c. To use the optional IEEE 1284B parallel connector, plug it to the UBS port and the 5V output

port.

EDI

1. Introduction

Control panel overview

• This control panel may differ from your machine depending on its model. There are various types of control panels.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 8).

• Some buttons may not work depending on the mode (copy, fax, or scan).

M337xFD/M337xHD/M387xFD/M387xFW/M387xHD/M407xFD/M407xFR/M407xHR

5 6

8 9 10 11

16 15

1 ID Copy Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page 73). 2 Darkness Adjusts the brightness level to make a copy for easier reading, when the original contains faint markings and dark images.

WPS

Configures the wireless network connection easily without a computer (see "Wireless network setup" on page 190).

3 Display screen Shows the current status and prompts during an operation. 4

Copy

Switches to Copy mode.

1. Introduction

Control panel overview

Fax

6 Arrows Scroll through the options available in the selected menu, and increase or decrease values. 7 OK Confirms the selection on the screen. 8 Numeric keypad Dials a number or enters alphanumeric characters (see "Understanding keypad" on page 261). 9 Address Book Allows you to store frequently used fax numbers or search for stored fax numbers (see "Storing email address" on page 259 or "Setting up

Redial/Pause

Stop/Clear

12 Power / Wake

Start

14 Power Saver Goes into sleep mode.

On Hook Dial

Back

Switches to Fax mode.

the address book" on page 263). Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit mode (see "Redialing the fax number" on page 297). Stops current operation.

Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds. Starts a job.

When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone.

Sends you back to the upper menu level.

Scan

19 Status LED Indicates the status of your machine (see "Understanding the status LED" on page 134). 20

Reduce/Enlarge

Direct USB

21 Eco Turn on the Eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page 66).

a. M387xFW only. b. M337xFD/ M337xHD only. c. M387x/ M407x series only.

Enters Menu mode and scrolls through the available menus (see "Menu overview" on page 32).

Switches to Scan mode.

You can reduce or enlarge the size of a copied image from 25% to 400% when you copy original documents from the scanner glass. (see "Reduced or enlarged copy" on page 72). Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your machine.

1. Introduction

Control panel overview

M407xFX

When using the touch screen, only use your finger. Sharp objects can damage the screen.

1 Touch screen Displays the current status and allows you to access available menus (see "Introducing the touch screen" on page 37). 2 Numeric keypad Dials a number or enters alphanumeric characters (see "Understanding pop-up keyboard" on page 262). 3 Clear Deletes characters in the edit area.

Stops an operation at any time.

Stop

Power / Wake Up

Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds.

1. Introduction

Control panel overview

Start

On Hook Dial

8 Help Gives detailed information about this machine’s menus or status.

9 Reset Resets user setting for a job to default value.

10 Status LED Indicates the status of your machine (see "Understanding the status LED" on page 134).

Starts a job.

When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone.

1. Introduction

Turning on the machine

Illustrations in this user’s guide may differ from your machine depending on the model and options installed. Check your machine type (see "Front view" on page 21).

Connect the machine to the electricity supply first.

Turn the power switch on.

1. Introduction

Installing the driver locally

A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 178).

• If you are a Mac, Linux or UNIX operating systems user, refer to the "Installation for Mac" on page 169 or "Installation for Linux" on page 171

or "Installing the UNIX printer driver package" on page 184.

• The installation window in this User’s Guide may differ depending on the machine and interface in use.

• Only use a USB cable no longer than 3 meters (118 inches).

Windows

Make sure that the machine is connected to your computer and

powered on.

Insert the supplied software CD into your CD-ROM drive.

If the installation window does not appear, click Start > All programs > Accessories > Run.

X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.

• For Windows 8,

If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK.

If “Tap to choose what happens with this disc.” pop-up window appears, click the window and select Run Setup.exe.

Review and accept the installation agreements in the installation

window. Then, click Next.

1. Introduction

Installing the driver locally

Select USB connection on the Printer Connection Type screen. Then,

click Next.

Follow the instructions in the installation window.

You can select the software applications in the Select Software to Install Window.

From the Windows 8 Start Screen

• The V4 driver is automatically downloaded from the Windows Update if

your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com >

find your product > Support or downloads.

• You can download Samsung Printer Experience app from the Windows

Store. You need have a Microsoft account to use the Windows Store.

1 From Charms, select Search. 2 Click Store. 3 Search and click Samsung Printer Experience. 4 Click Install.

• If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can

download from the Samsung website, www.samsung.com >find your

product > Support or downloads.

• If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD.

Make sure that your computer is connected to the Internet and powered

on.

Make sure that the machine is powered on.

Connect the computer and the machine with a USB cable.

The driver is automatically installed from the Windows Update.

1. Introduction

Reinstalling the driver

If the printer driver does not work properly, follow the steps below to reinstall the driver.

Windows

Make sure that the machine is connected to your computer and

powered on.

From the Start menu, select Programs or All Programs > Samsung

Printers > Uninstall Samsung Printer Software.

• For Windows 8,

1 From Charms, select Search > Apps.

2 Search and click Control Panel.

3 Click Programs and Features.

4 Right-click the driver you want to uninstall and select Uninstall.

Insert the software CD into your CD-ROM drive and install the driver

again (see "Installing the driver locally" on page 28).

From the Windows 8 Start Screen

Make sure that the machine is connected to your computer and

powered on.

Click on the Uninstall Samsung Printer Software tile in the Start

screen.

5 Follow the instructions in the window.

Follow the instructions in the installation window.

Follow the instructions in the window.

• If you cannot find a Samsung Printer Software tile, unintstall from the desktop screen mode.

• If you want to uninstall Samsung’s printer management tools, from the

Start screen, right-click the app > Uninstall > right-click the program you want to delete > Uninstall and follow the instruction in the window.

1. Introduction

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