Samsung SAM52M, ER-5200M User Manual
Samsung ER-5200M Series
SAM52M
User's Manual
Version 2.3
All specifications are subject to change without notice. ©2008, CRS, Inc.
CRS, Inc.
Limited Warranty and Disclaimers of Warranty
This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its
entirety before attempting to install, use or program the product(s).
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect
to, the product or any of the products to which this manual applies. This manual is subject to change without notice and CRS, Inc. has no
obligation to provide any updates or corrections to this manual. Further, CRS, Inc. also reserves the right, without prior notice, to make
changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in
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Revision 2.0 - April 1, 2005
Contents
Introduction 1
Overview ...................................................................................................................................1
Starting ......................................................................................................................................5
Navigating .................................................................................................................................6
Interface Specifications .............................................................................................................9
Menu Functions 10
Features .......................................................................................................................1
Requirements...............................................................................................................1
Installing......................................................................................................................2
Cash Register Settings.................................................................................................3
RS-232 Option Chart...................................................................................................3
Preparing the ER-5200M for Communicatons............................................................4
Mouse and Keyboard ..................................................................................................6
Viewing Menus and Selecting Menu Items.................................................................6
Drop-Down List Boxes ...............................................................................................8
Check Boxes................................................................................................................8
Option Buttons ............................................................................................................8
Scrolling...................................................................................................................... 8
Stores.......................................................................................................................................10
Creating a New Store ................................................................................................10
Selecting the Default Store........................................................................................12
Editing Store Information..........................................................................................13
Deleting A Store........................................................................................................13
Edit ECR Data .........................................................................................................................15
PLU File....................................................................................................................16
Group.........................................................................................................................21
Tax.............................................................................................................................22
System Options..........................................................................................................23
Print Options .............................................................................................................24
Function Keys ...........................................................................................................25
Clerks ........................................................................................................................26
Logo Description.......................................................................................................27
Financial Messages....................................................................................................28
Clerk Messages..........................................................................................................29
Misc...........................................................................................................................30
Mix and Match ..........................................................................................................35
Stock..........................................................................................................................36
Communications......................................................................................................................37
Polling .......................................................................................................................37
Send Programs to ECR (Download) .........................................................................39
Receive Programs from ECR (Upload).....................................................................40
Polling Setup File......................................................................................................41
SAM52 User's Manual v2.3 Contents • i
Download Bitmap Image...........................................................................................42
Print .........................................................................................................................................45
Daily Poll File............................................................................................................46
Log Files....................................................................................................................47
PLU File ....................................................................................................................50
PLU Range ................................................................................................................51
Consolidated Store Report.........................................................................................52
Remove....................................................................................................................................53
Old Poll Files.............................................................................................................53
Log Files (Upload, Download, Poll) .........................................................................53
Utilities ....................................................................................................................................54
Copy a Store..............................................................................................................54
Copy PLU File...........................................................................................................55
After Polling..............................................................................................................56
Set Auto Poll .............................................................................................................57
Length of Polling Time .............................................................................................58
Backup Poll Data Files..............................................................................................58
Design 5200M Keyboard ..........................................................................................59
Design Generic Keyboard .........................................................................................60
Fix PLU File..............................................................................................................61
Calculate Number of PLUs........................................................................................61
View Memory Allocation..........................................................................................62
Quit..........................................................................................................................................63
Appendices 64
Structure Of Stores ..................................................................................................................64
File Definitions........................................................................................................................65
SAM52M PLU File Structure..................................................................................................65
Structure Of Polling Files........................................................................................................67
Sample Reports........................................................................................................................69
Financial Report ........................................................................................................69
Time Report...............................................................................................................70
PLU Report................................................................................................................71
Clerk Report (Data for One Clerk Only)..................................................................71
Group Report.............................................................................................................72
Troubleshooting Common Problems.......................................................................................73
Hardware...................................................................................................................73
Software.....................................................................................................................73
Samsung ER 5200M Series.......................................................................................73
SAM52M Software..................................................................................................... 73
Cabling Diagrams....................................................................................................................74
Manual Revision Record 75
ii • Contents SAM52 User's Manual v2.3
Introduction
Overview
Features
SAM52M controls the connection between a Samsung ER 5200M Series (ER-5215M,
5240M, or ER-5200M) electronic cash register and an IBM compatible PC running in a
Windows 95/98/2000 environment. Using SAM52M at your PC, you can:
• Connect directly, via telephone modem or by Internet.
• Upload program files from the register to the PC.
• Edit cash register programs.
• Download program files to the register from the PC.
• Download bitmap images for custom pre/post logos.
• Poll reports from the register, save, display or print them at the PC.
• Poll all stores, or individual stores.
• Poll unattended at a predetermined time.
• Download preamble/postamble bitmap files.
• SAM52M converts polled reports to ASCII files, ready to be used by other PC
applications.
Requirements
To use this utility, you must have:
• Pentium 100 or faster CPU.
• 32 MB RAM.
• 150 MB minimum hard disk space available.
• Dedicated serial port (RS-232C).
• CD ROM drive.
• VGA or SVGA display.
• Windows 95 or above operating system.
• US Robotics Sportster™ Modems are recommended for remote connections (for both PC
and ECR sites.)
SAM52 User's Manual v2.3 Introduction • 1
Installing
Note: SAM52M Software can also be downloaded from www.crs-usa.com.
Note: The Sam52M software can be used as Save/Load software with out installing the
software key. To edit any programming as described in this manual you will need to install
the USB or LPT key on the appropriate port on your PC.
1. Load the SAM52M program CD into your CD drive.
2. From the Windows Desktop, choose the My Computer icon.
3. Select your CD ROM drive (usually drive "D".)
4. Choose Setup, the Welcome dialog displays.
5. Click Next, the Ready to Install dialog displays.
6. Click Next, the Install Directory dialog displays.
7. Click Next, the Select Shortcut Folder dialog displays.
8. Click Next. When all files are copied, the Finished dialog displays.
9. Click Finish.
10. Click OK to restart your PC.
11. Remove the CD from the drive, your installation is complete.
2 • Introduction SAM52 User's Manual v2.3
Cash Register Settings
To communicate with your Samsung ER-5200M Series ECR, you must set the RS232C port
for the PC function.
Setting the RS232C Port Options
You must select ‘PC’ as the device that is attached to the RS-232C communications port.
1. Turn the control lock to the S position.
2. Enter 8 0 (enter 8 1 to program the second port) and press the SBTL key.
3. Enter 5 and press the X/TIME key. (Refer to the chart RS-232C option chart that
follows.)
4. Enter 1 (the value for PC) and press the CASH key.
5. Press CASH to exit the program.
Repeat for another
Index
XTIME OPTIONSBTL 0/1 8 CASH VALUE CASH
RS-232 Option Chart
Address Option Value Selection
1
2
3
4
5
6
7
8
9
Baud Rate
Parity
Data Bits
Stop Bits
Device Function
Initial Feeding Line KP
End Feeding Line KP
Initial Feeding Line Slip
Print Line On Guest Check
0 9600 BPS
1 1200 BPS
2 2400 BPS
3 4800 BPS
4 19200 BPS
0 NONE
1 ODD
2 EVEN
0 8 BITS
1 7 BITS
0 1 BIT
1 2 BIT
0 NONE
1 PC
2 SCALE
4 Receipt Printer
5 Not used
7 COIN
9 Pole Display
10 PDC (Requires V6.1 or later)
0 - 20
0 - 20
0 - 20
0 - 50
SAM52 User's Manual v2.3 Introduction • 3
10
11
12
Scale Type
Printer Type
Display Type
0
1 CAS
0 NONE
1 SAMSUNG SRP-100
2 SRP-250
3 SRP-300
4 SRP-350
5 CITIZEN 3550
6 CITIZEN 810
7 CITIZEN 230
8 EPSON TM T88-2
9 EPSON U200
10 EPSON U295
11 EPSON U300
12 EPSON U325
13 EPSON U375
14 STAR SP-200
15 STAR SP-298
16 STAR SP-300
17 STAR TSP-200
0 EPSON
1 ICD
NCI
Preparing the ER-5200M for Communicatons
The register must be ready for communications:
• Connect the register directly to the PC with the appropriate cable. See “Cabling
Diagrams” on page 74.
• The register power must be on.
• A clerk must be signed on.
• The register cannot be inside of a transaction.
• The key lock can be in any position.
It is not necessary to manually place the register in PC Communications mode.
SAM52M will automatically place the register in PC Communications mode when
communications are initiated.
4 • Introduction SAM52 User's Manual v2.3
Starting
1. Click the Start button, click Programs, click SAM52M, and then click SAM52M.exe.
2. The SAM52M main screen displays.
YOU MUST DO THIS FIRST!
Before you can attempt communications or editing, you must create at least one
store. Refer to "Creating a New Store" on page 10.
After creating a store, you must Receive (Upload) information from the ECR.
Refer to "Receive Programs from ECR (Upload)" on page 40.
SAM52 User's Manual v2.3 Introduction • 5
Navigating
Mouse and Keyboard
You can choose a menu, menu item, or a command by clicking on it with your mouse.
Viewing Menus and Selecting Menu Items
1. Point at a menu item with your mouse.
2. Point at your choice on the menu and click the left mouse button.
Menu Item
Menu Choices
6 • Introduction SAM52 User's Manual v2.3
Cascading Menus
1. The arrow indicates additional choices cascade from the first menu.
2. Move the mouse pointer in the direction of the arrow to display additional choices.
Arrow
Cascading Menu
SAM52 User's Manual v2.3 Introduction • 7
Drop-Down List Boxes
♦ Click on the arrow in the box to open the drop-down list box and display a list of choices.
Click on an item to select it. (If all the choices are not in view, scroll bars are provided.)
Click here
Check Boxes
♦ Click on a check box to make a selection. Click the check box again to deselect the item
Option Buttons
♦ Click on one of the option buttons (also called radio buttons) to make a selection. Your
previous selection will pop-up when a new selection is made.
Scrolling
♦ Move the scroll box to select the item you wish to work with. Drag the scroll box or
click the scroll arrows to find your selection.
8 • Introduction SAM52 User's Manual v2.3
Interface Specifications
Communications Specifications
Asynchronous Operation
Communication Mode Half Duplex
Baud Rate Select: 2400, 4800, or 9600 BPS
Signal Level RS-232C
Character Bits 8
Parity Bits None
Stop Bits 1
Error Detection Data sum check
SAM52 User's Manual v2.3 Introduction • 9
Menu Functions
Stores
A store must be created before any communications or editing can take place.
Creating a New Store
1. Choose Create New from the Store menu to create a store. You can create an unlimited
number of stores. The Create New Store dialog displays.
10 • Menu Functions SAM52 User's Manual v2.3
2. Complete the Create New Store dialog according to the Store Information table below:
Store Information
Field Name
Name
Store#
Modem
Phone#
Connection
Type
Use PC COM
Port# (1-32)
Baud Rate
Down Load
PLUs after
Polling
Deactivate
This Store
Required
/Optional
R
O
O
Description/Instructions
Enter an eight-character store name.
Enter a four digit number store number.
Enter the Phone number preceded by the letter T or P if
you intend to communicate with the register by modem.
The T is for TONE and the P is for PULSE. If you
communicate direct, leave this field blank.
R
R
Choose Direct, Dial Out Modem, or Internet
Enter the PC serial port (COM1- COM32) that you are
using for communications.
R
Select 9600, 4800, 2400, 1200, or 19,200. Be sure that the
rate set on the register (Port Settings) matches the store
information rate set here.
O Enter Y if you wish to download PLUs in a polling
session. When the session is finished polling, the program
will download the PLU file.
O
Select the Deactivate This Store check box if you wish the
store to be inactive.
Modem Time
Out Value
Modem Initial
String
R
O
Unless otherwise indicated, the default value of 99 will be
entered automatically when the store is created
This field is to allow you to enter any initialization
required for your modem for polling or communications.
Do not add the command prefix “AT” in this string. If you
are using the U.S. Robotics Sportster modem, it would be
good to initialize with the string S7=60. This value makes
the modem wait for up to 60 seconds to detect a carrier. If
no carrier is detected within 60 seconds after you dial, the
modem will answer back with No Carrier Detect. Do not
put into this string any E, Q or V values. The software
automatically handles these values.
IP Address or
O
If connection is Internet, enter IP address or IP name.
IP Name
Port# That
ECR Listens
O
If connection is Internet, enter the port the router listens
on. (Default is 5000)
On
3. Click Exit to save store information.
SAM52 User's Manual v2.3 Menu Functions • 11
Selecting the Default Store
♦ Click the Default Store drop-down list box to select the working store. When you have
created at least one store, the list box will display all stores created. The working store
will display in the Default Store field. All editing and programming will pertain to the
selected working store.
.
Default Store Drop-down list box
12 • Menu Functions SAM52 User's Manual v2.3
Editing Store Information
1. Choose Edit from the Stores menu to edit an existing store.
2. Refer to the "Store Information" table on page 11 to complete the Edit Store Information
dialog.
3. Click Exit to save store information.
Deleting A Store
1. Choose Delete from the Stores menu to delete the working store from you hard drive. A
warning dialog displays.
2. Click Yes to delete the store.
Caution: This function will erase everything that pertains to this store. Use extreme caution
with this function. Information that is deleted cannot be recovered.
SAM52 User's Manual v2.3 Menu Functions • 13
Edit ECR Data
From the Edit ECR Data menu, select a specific item to edit that part of an existing Samsung
ER-5200M series ECR program. Remember that the options in this program allow you to
edit the same program options that you set on a standalone ER-5200M through the register's
keyboard. Detailed questions about the meaning of the register options are best answered by
referring to the Samsung ER-5215M Operators and Program Manual or the Samsung ER-
5200/5240M Operators and Program Manual.
Note: If you did not Upload programs from the ECR, you will get a message "The file does
not exist" if you attempt to select any of these options.
Note: If you wish to create a program for a new store, you can use the "Copy a Store"
function (see page 54) and then edit the copied program to suit your needs.
SAM52 User's Manual v2.3 Menu Functions • 15
PLU File
The PLU file is maintained here. Follow the instructions on the screen, or refer to the
Samsung ER-5215M Operators and Program Manual or the Samsung ER-5200M/5240M
Operators and Program Manual for a complete description of your program options.
♦ Choose PLU File from the Edit ECR Data menu. The appropriate PLU Programming
dialog box displays:
16 • Menu Functions SAM52 User's Manual v2.3
Editing a PLU
1. Select the PLU you wish to edit:
• Type a PLU number in the PLU # field and press ENTER, or open the PLU # drop
down list box and click on the PLU you wish to edit. If necessary, use the scroll box
to view the list of PLUs in the file.
• Type a PLU descriptor in the Descriptor field and press ENTER, or open the
Descriptor drop down list box and click on the PLU you wish to edit. If necessary,
use the scroll box to view the list of PLUs in the file. With the list box open, you can
type the beginning letter or letters of a PLU descriptor and PLUs beginning with your
entry will display in the box.
SAM52 User's Manual v2.3 Menu Functions • 17
2. Click the Edit PLU button to open the selection fields for editing.
3. Edit fields as necessary by moving your mouse pointer to the field you wish to edit:
• Edit fields with numeric information by clicking on the field, and then entering new
data. If you are entering price data, you must use the decimal key to enter cents.
• Edit fields with check boxes (such as the PRESET field) by clicking on the field to
add or remove a check.
4. Click Save to save changes, or click No Save to exit without saving changes
Note: For double-wide characters hold down the ALT key, type 0253, then type the
character you wish to program. You will need to don this for each double-wide character.
18 • Menu Functions SAM52 User's Manual v2.3
Adding a PLU
1. Click the Add button. A new PLU screen opens for entries:
2. Enter the PLU number you wish to assign in the PLU # field, and then complete the
remaining fields for the new PLU. .
• Fill fields requiring numeric information by clicking on the field, then entering data.
If you are entering price data, you must use the decimal key.
• Fill fields with check boxes (such as the PRESET field) by clicking on the field to
add or remove a check.
3. Click Save to save changes, or click No Save to exit without saving changes
Note: For double-wide characters hold down the ALT key, type 0253, then type the
character you wish to program. You will need to don this for each double-wide character.
SAM52 User's Manual v2.3 Menu Functions • 19
Deleting a PLU
1. Select the PLU you wish to delete by number or descriptor.
2. Click the Delete PLU button.
3. A warning dialog displays asking if you are sure you wish to delete the PLU.
4. Click Yes to delete the PLU; click No to abort the delete process.
Note: PLUs deleted at the PC are not automatically deleted at the ECR. You must run PLU
reports at the ECR and then delete PLUs at the ECR.
20 • Menu Functions SAM52 User's Manual v2.3
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