Samsung CLP550N Users Manual

Remove the container’s caps which are attached as shown below and use them to close the waste toner container.

Take a new waste toner container out of the package.

Insert the lower of the new container into place and then push it to make sure that it is seated in place.

6.12

Make sure that the lock lever latches the container.

AINTAINING YOUR PRINTER

Close the front cover. Make sure that the cover is securely latched.

Using the handle, completely open the left cover until it is at right angles to the main frame and the toner cartridges are ejected.

Close the left cover firmly.

AINTAINING YOUR PRINTER

6.13

Replacing the Imaging Unit

The life of the imaging unit is approximately 50,000 images. Replace the imaging unit when the printer control panel displays ‘Replace Imaging Unit’.

Turn the printer off, then wait a few minutes for the printer to cool.

Using the handle, completely open the left cover until it is at right angles to the main frame and the toner cartridges are ejected.

6.14

AUTION

release button does not press.

AINTAINING YOUR PRINTER

: If the left cover is not completely open, the top cover

Press the top cover release button to unlatch the top cover and open it all the way.

Pull the lock levers on each side towards you, as shown below, to release the transfer belt.

AINTAINING YOUR PRINTER

6.15

Using the handle, lift the transfer belt out of the printer by lightly pulling it towards the left of the printer. Set it on a clean flat surface.

Lift the handle of the used imaging unit and use it to pull the imaging unit out of the printer.

6.16

AINTAINING YOUR PRINTER

Take a new imaging unit out of the package using the handle.

Remove the paper covering the imaging unit by removing the tape under the handle of the imaging unit.

AUTIONS

• Don’t use sharp objects, such as a knife or scissors, to open the imaging unit package and tape on the protective paper liner. You could damage the surface of the imaging unit.

• To prevent damage, do not expose the imaging unit to light for more than a few minutes. Cover it with black paper, if necessary.

• Close the top and left cover should the setup need to be halted for any reason.

• Do not touch the surface of the green roller on the imaging unit or print quality problems can occur.

Locate the imaging unit slots inside the printer, one on each side.

AINTAINING YOUR PRINTER

6.17

Hold the handle of the new imaging unit with the green roller facing you. Align the imaging unit with the slots in your printer so that the colors on both sides of the imaging unit slide into the corresponding colors of the slots.

AUTION

and damage the surface of the green roller.

Slide the imaging unit down into the printer until it cannot

: Insert the imaging unit carefully so as not to scratch

be pushed in any further and fold the handle down.

6.18

AINTAINING YOUR PRINTER

To replace the transfer belt, hold its handle and then align it with the slots inside your printer, on each side.

OTE

: Do not turn the transfer belt over. If you do this, the toner

may spill.

Slide the transfer belt down into the printer and press it firmly into place.

AINTAINING YOUR PRINTER

6.19

Firmly push the lock levers on each side towards the top cover, as shown below, to lock the transfer belt into place.

After making sure that the left cover is open, close the top cover. Make sure that it is securely latched.

6.20

AUTION

open. This may cause damage to the printer.

AINTAINING YOUR PRINTER

: Do not try to close the left cover with the top cover

Close the left cover firmly.

Turn the printer on.

In ready mode press the Menu button ( ) on the control panel until you see ’Setup’ on the bottom line of the display.

Press the Enter button ( ) to access the menu.

Press the scroll button ( or ) until ‘Maintenance’ displays on the bottom line and press the Enter button ().

Press the scroll button ( or ) to until ‘Check Others’ displays on the bottom line and press the Enter button ().

Press the scroll button ( or ) to until ‘Imaging Unit’ displays on the bottom line and press the Enter button ().

Press the scroll button ( or ) to display ‘Reset’ and press the Enter button ( ).

‘Reset Now’ appears on the bottom line of the display and the printer returns to the ready mode.

OTE

: After replacing the imaging unit, you must reset the image counter for the imaging unit. If you do not this, ‘Replace Imaging Unit’ continuously appears on the display.

AINTAINING YOUR PRINTER

6.21

Replacing the Transfer Belt

The life of the transfer belt is approximately 50,000 images. Replace the transfer belt when the control panel displays ‘Replace Transfer Belt’.

To replace the transfer belt:

Turn the printer off, then wait a few minutes for the printer to cool.

Using the handle, completely open the left cover until it is at right angles to the main frame and the toner cartridges are ejected.

6.22

AUTION

release button does not press.

AINTAINING YOUR PRINTER

: If the left cover is not completely open, the top cover

Press the top cover release button to unlatch the top cover and open it all the way.

Pull the lock levers on each side towards you, as shown below, to release the transfer belt.

AINTAINING YOUR PRINTER

6.23

Using the handle, lift the used transfer belt out of the printer by lightly pulling it towards the left of the printer.

OTE

: Keep the transfer belt level, do not turn the transfer belt over otherwise looses toner may be spilled.

Take a new transfer belt out of the package.

Remove the paper covering the transfer belt by removing the tape.

AUTION

open the transfer belt package. You could damage the surface of the transfer belt.

: Don’t use sharp objects, such as a knife or scissors, to

6.24

AINTAINING YOUR PRINTER

Pinch the transfer belt tention levers on both sides of the transfer belt. Then, pull them out, as shown below.

Locate the transfer belt slots inside the printer, one on each side.

AUTION

light for more than a few minutes. Close the top and left cover should the setup need to be halted for any reason.

: To prevent damage, do not expose the imaging unit to

AINTAINING YOUR PRINTER

6.25

Hold the handle on the new transfer belt and then align it with the slots inside your printer, on each side.

OTE

: Keep the transfer belt level, do not turn the transfer belt over otherwise looses toner may be spilled.

Slide the new transfer belt down into the printer and press it firmly into place.

6.26

AINTAINING YOUR PRINTER

Firmly push the lock levers on each side towards the top cover, as shown below, to lock the transfer belt into place.

After making sure that the left cover is open, close the top cover. Make sure that it is securely latched.

AUTION

open. This may cause damage to the printer.

: Do not try to close the left cover with the top cover

AINTAINING YOUR PRINTER

6.27

Close the left cover firmly.

Turn the printer on.

In ready mode press the Menu button ( ) on the control panel until you see ’Setup’ on the bottom line of the display.

Press the Enter button ( ) to access the menu.

Press the scroll button ( or ) until ‘Maintenance’ displays on the bottom line and press the Enter button ().

Press the scroll button ( or ) to until ‘Check Others’ displays on the bottom line and press the Enter button ().

Press the scroll button ( or ) to display ‘Transfer Belt’ on the bottom line and press the Enter button ( ).

Press the scroll button ( or ) to display ‘Reset’ and press the Enter button ( ).

‘Reset Now’ appears on the bottom line of the display and the printer returns to the ready mode.

OTE

: After replacing the transfer belt, you must reset the image counter for the transfer belt. If you do not this, ‘Replace Transfer Belt’ continuously appears on the display.

6.28

AINTAINING YOUR PRINTER

Cleaning the Printer

During the printing process, particles of paper, toner and dust can accumulate inside the printer. Over time, this build-up can cause print-quality problems such as toner specks or smearing. Your printer has a cleaning mode that can correct and prevent these types of problems.

Cleaning the Outside of the Printer

Clean the cabinet of the printer with a soft, lint-free cloth. You can dampen the cloth slightly with water, but be careful not to be let any water drip onto the printer or inside of it.

OTE

: While cleaning the inside of the printer, be careful not to touch the transfer roller. Oil from your fingers can cause print quality problems.

AUTION

containing large amounts of alcohol, solvent or other strong substances can discolor or crack the cabinet.

: Cleaning the cabinet of the printer with cleaners

AINTAINING YOUR PRINTER

6.29

Cleaning the LSU Inside the Printer

OTE

: Clean the LSU when you remove the particles of paper, toner and dust inside the printer.

Open and close the left cover to clean the LSU inside of the printer automatically.

Using the handle, completely open the left cover until it is at right angles to the main frame and the toner cartridges are ejected.

6.30

Close the left cover firmly.

AINTAINING YOUR PRINTER

Cleaning the Inside of the Printer

OTE

: While cleaning the inside of the printer, be careful not to touch the transfer roller. Oil from your fingers can cause print quality problems.

Turn the printer off and unplug the power cord, then wait a few minutes for the printer to cool.

Using the handle, completely open the left cover until it is at right angles to the main frame and the toner cartridges are ejected.

AUTION

release button does not press.

: If the left cover is not completely open, the top cover

AINTAINING YOUR PRINTER

6.31

Pull the handle lightly first, and then holding the toner cartridges, remove them from the printer. Set them on a clean flat surface.

Press the top cover release button to unlatch the top cover and open it all the way.

6.32

AUTION

imaging unit can be exposed to light. This causes damage to the imaging unit. Close the top and left cover should the setup need to be halted for any reason.

AINTAINING YOUR PRINTER

: If you open the left cover for a few minutes, the

Pull the lock levers on each side towards you, as shown below, to release the transfer belt.

Using the handle, lift the transfer belt out of the printer by lightly pulling it towards the left of the printer. Set it on a clean flat surface.

AINTAINING YOUR PRINTER

6.33

Lift the handle of the imaging unit and use it to pull the imaging unit out of the printer. Set it on a clean flat surface.

AUTIONS

• To prevent damage, do not expose the imaging unit to light for

more than a few minutes. Cover it with black paper, if necessary.

• Close the top and left cover should the setup need to be halted

for any reason.

• Do not touch the surface of the green roller on the imaging unit

or print quality problems can occur.

6.34

Look inside the printer. Remove any dust, paper particles, and spilled toner with a damp, soft lint-free cloth or small vacuum cleaner.

AINTAINING YOUR PRINTER

Insert the imaging unit back into the printer. Make sure you hear it click, and then fold the handle down. For details, see steps 9 to 10 on page 6.17.

AUTION

and damage the surface of the green roller on the imaging unit.

Insert the transfer belt back into the printer. Press it firmly to make sure it fits into place. For details, see steps 9 and 10 on page 6.25.

: Replace the imaging unit carefully so as not to scratch

OTE

: Keep the transfer belt level, do not turn the transfer belt over otherwise looses toner may be spilled.

AINTAINING YOUR PRINTER

6.35

Firmly push the lock levers on each side towards the top cover, as shown below, to lock the transfer belt into place.

After making sure that the left cover is open, close the top cover. Make sure that it is securely latched.

6.36

AUTION

open. This may cause damage to the printer.

AINTAINING YOUR PRINTER

: Do not try to close the left cover with the top cover

Look inside the printer on the right and then locate the color of the toner cartridges that matches the color of the slot.

Holding each toner cartridge, insert them into their

Black

Yellow

Magenta

Cyan

corresponding positions in order of Cyan, Magenta, Yellow and then Black. Using both hands, grip the cartridge to insert into the slot. Then hold the handle to slide the cartridge in.

Grip here.

•When the toner cartridges are correctly installed the yellow and black cartridges are not fully inserted. These will be pushed into place when you close the left cover.

AINTAINING YOUR PRINTER

6.37

Close the left cover. Make sure that it is securely latched.

If you have installed the toner cartridges wrongly, the left cover will not close properly. Check again to make sure the cartridge colors correspond to those marked on the right hand side. Never use force to close the cover.

Plug the power cord in and turn the printer on.

Replacement Part

From time to time, you will need to replace the roller and fuser unit to maintain top performance and avoid print quality problems and paper feed problems resulting from worn parts.

The following items should be replaced after you have printed a specified number of pages. See the table below.

Item(s) Yield (Average)

Pick-up roller 150,000 pages

Transfer roller 50,000 pages

Fuser unit

To purchase the replacement parts, contact your Samsung dealer or the retailer where you bought your printer. We strongly recommend that items be installed by a trained service professional.

100,000 (mono) pages 50,000 (color) pages

6.38

AINTAINING YOUR PRINTER

SOLVING PROBLEMS

This chapter provides helpful information for what to do if you encounter an error while using your printer.

This chapter includes:

• Troubleshooting Checklist

• Solving General Printing Problems

• Clearing Paper Jams

• Solving Print Quality Problems

• Understanding Display Messages

• Common Windows Problems

• Common Macintosh Problems

• Common Linux Problems

Troubleshooting Checklist

If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.

Check Solution

Make sure that the

On Line/Continue

button on the control panel is green and “Ready” is shown on the display.

Print a demo page to verify that the printer is feeding paper correctly. See the Setup Guide.

Check the demo page to see if it is printed correctly.

Print a short document from a software application to verify that the computer and printer are connected and are communicating correctly.

• If the button backlight is off, check the power cord connection. Check the power switch. Check the power source by plugging it into another outlet.

• If the button backlight is orange, check the display message and go to “Understanding Display Messages” on page 7.26.

• If a demo page does not print, check the paper supply in the paper tray.

• If the paper jams in the printer, go to “Clearing Paper Jams” on page 7.7.

• If an error message appears on the display, go to “Understanding Display Messages” on page 7.26.

If there is a print quality problem, go to “Solving Print Quality Problems” on page 7.22.

• If the page does not print, check the cable connection between the printer and the computer.

• Check the print queue or print spooler to see if the printer has been paused.

• Check the software application to ensure that you are using the proper printer driver and communication port. If the page is interrupted during printing, go to “Solving General Printing Problems” on page 7.3.

If completing the checklist does not resolve the printer problem, check the following troubleshooting sections.

7.2

OLVING PROBLEMS

• See “Solving General Printing Problems” on page 7.3.

• See “Understanding Display Messages” on page 7.26.

• See “Common Windows Problems” on page 7.30.

• See “Common Macintosh Problems” on page 7.31

• See “Common Linux Problems” on page 7.32.

Solving General Printing Problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Problem Possible Cause Solution

The printer does not print.

The printer is not receiving power.

The printer is not selected as the default printer.

Check the printer for the following:

• The printer cover is not closed.

• Paper is jammed.

• No paper is loaded.

• The toner cartridge is not installed.

The printer may be in manual feed mode and out of paper.

The connection cable between the computer and the printer is not connected properly.

The connection cable between the computer and the printer is defective.

Check the power cord connections. Check the power switch and the power source.

Select

Samsung CLP-550 Series

default printer.

Solve the problems.

Check the display message, add paper to the Multi-purpose Tray and press the On Line/Continue button on the printer’s control panel.

Disconnect the printer cable and reconnect it.

If possible, attach the cable to another computer that is working properly and print a document. You can also try using a different printer cable.

as your

The port setting is incorrect.

The printer may be configured incorrectly.

The printer driver may be incorrectly installed.

The printer is malfunctioning.

Check the Windows printer setting to make sure that the print job is sent to the correct port, for example, LPT1. If the computer has more than one port, make sure that the printer is attached to the correct one.

Check the printer properties to ensure that all of the print settings are correct.

Reinstall the printer driver; refer to the Setup Guide. Try printing a demo page.

Check the display message on the control panel to determine if the printer is indicating a system error.

OLVING PROBLEMS

7.3

+ 97 hidden pages