7-4
Alignment & Adjustments
Samsung Electronics
Service Manual
7.2 Jam Removal
When a jam occurs while printing a jam message is displayed on the control panel.
* Jam0 In Tray 1:
Paper jam in the main cassette.
* Jam0 In MP Tray:
Paper jam in the MP tray
* Jam0 Tray2:
Paper jam in the SCT (Second cassette tray)
* Jam Inside Printer:
Jam 1, Paper is jammed inside the printer.
* Jam In Exit Area:
Jam2, Paper is jammed in the exit area when ejecting paper.
* Jam In Duplex Path:
While duplex printing, paper is jammed in the duplex unit.
CAUTION: When removing jammed paper, always pull it firmly and evenly without any sudden jerks. If
at all possible, remove the paper as a single sheet. If the paper tears ensures ALLpaper
fragments are removed. Any fragments left inside the machine will cause it to jam again.
7.2.1 Factors that cause paper to jam
- Too much paper is loaded in the cassette.
- Paper in not loaded correctly in the cassette.
- Duplex cover opened while printing.
- Cassette removed while printing.
- Incorrect thickness of paper used.
- Incorrect size of paper used.
- Cassette paper guides not correctly set (loose or too tight).
- Foreign object or other contamination of internal paper path and paper guide ribs.
- Badly damaged or folded leading or trailing edges of the paper.