Installation Instructions
Original Instructions
FactoryTalk View Machine Edition Installation Guide
personal injury or death, property damage, or economic loss.
Attentions help you identify a hazard, avoid a hazard, and recognize the consequence.
IMPORTANT
Identifies information that is critical for successful application and understanding of the product.
temperatures.
for Personal Protective Equipment (PPE).
Important User Information
Read this document and the documents listed in the additional resources section about installation, configuration, and
operation of this equipment before you install, configure, operate, or maintain this product. Users are required to
familiarize themselves with installation and wiring instructions in addition to requirements of all applicable codes, laws,
and standards.
Activities including installation, adjustments, putting into service, use, assembly, disassembly, and maintenance are
required to be carried out by suitably trained personnel in accordance with applicable code of practice.
If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be
impaired.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the
use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and
requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or
liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or
software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc.,
is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous environment, which may lead to
ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or economic loss.
Labels may also be on or inside the equipment to provide specific precautions.
SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous voltage may be present.
BURN HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that surfaces may reach dangerous
ARC FLASH HAZARD: Labels may be on or inside the equipment, for example, a motor control center, to alert people to potential Arc Flash. Arc Flash
will cause severe injury or death. Wear proper Personal Protective Equipment (PPE). Follow ALL Regulatory requirements for safe work practices and
Table of Contents
Preface
About the FactoryTalk View documentation .................................................................................................. 5
Legal Notices ..................................................................................................................................................... 6
Chapter 1
FactoryTalk View ME system basics
What is FactoryTalk View ME? ........................................................................................................................ 9
FactoryTalk View ME software package ......................................................................................................... 9
FactoryTalk View installation DVD ............................................................................................................... 10
Contact Rockwell Automation Technical Support ....................................................................................... 10
Chapter 2
Install, activate, and uninstall FactoryTalk View on a personal computer
System requirements ...................................................................................................................................... 13
RSNetWorx compatibility requirements ....................................................................................................... 14
Prepare for the installation ............................................................................................................................. 15
Install FactoryTalk View ME software ........................................................................................................... 15
Setup wizard installation .......................................................................................................................... 15
Step 1: Launch the Setup wizard and select what to install.............................................................. 16
Step 2: Read and accept license agreements ..................................................................................... 16
Step 3: Start the installation ............................................................................................................... 17
Step 4: Finish the installation ............................................................................................................. 17
Unattended or silent installation ............................................................................................................. 17
Perform unattended or silent installation ....................................................................................... 20
Examples ............................................................................................................................................. 20
Installation summary ..................................................................................................................................... 21
Post-installation procedures .......................................................................................................................... 22
About FactoryTalk Activation Manager .................................................................................................. 22
What happens if FactoryTalk View is not activated ............................................................................... 23
Borrow activations for development computers ................................................................................... 23
Activation keys for FactoryTalk View software components ................................................................ 23
Share keys among multiple software components ................................................................................ 24
Uninstall FactoryTalk View ME software ..................................................................................................... 24
Appendix A
Install Microsoft .NET Framework 3.5 manually
Install .NET Framework 3.5 ............................................................................................................................ 25
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 3
Table of Contents
Appendix B
KEPServer Enterprise
Set DCOM configuration for KEPServer Enterprise ................................................................................... 27
Appendix C
Constraints when using FactoryTalk View version 6.10.00 or later
The constraints with creating MER files on a 64-bit Windows operating system .................................... 33
The constraints with running MER on ME Station on desktop computers running a 64-bit Windows
operating system............................................................................................................................................. 34
Appendix D
Data Execution Prevention Support
DEP settings supported by Rockwell Software products ............................................................................ 35
Change DEP settings ...................................................................................................................................... 36
4 Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020
Documents
Descriptions
VIEWME-IN003)
Center
Tethered Operator Terminal User Manual (publication 2711T-UM001)
Plus 7 Standard Terminals User Manual (publication 2711P-UM007)
This manual describes:
• FactoryTalk® View Machine Edition (ME) Product and System
• Tasks before installation
• Detailed installation steps
• How to use FactoryTalk Activation Manager to license the installed product
About the FactoryTalk View documentation
The FactoryTalk View documentation set includes the following documents.
FactoryTalk View ME Installation Guide Available in PDF format:
• On the FactoryTalk View installation DVD
• From the Help menu in FactoryTalk View Studio
•
From the Rockwell Automation® Literature Library (publication
FactoryTalk View ME User’s Guide Provides comprehensive information about designing and developing
FactoryTalk View ME applications.
Available in PDF format:
• On the FactoryTalk View installation DVD
• From the Help menu in FactoryTalk View Studio
• From the Rockwell Automation Literature Library (publication VIEWME-
UM004)
Release Notes Provides the latest information about updates and program features.
Available in HTML format:
• On the FactoryTalk View installation DVD
• On the installation Welcome page
• From the Help menu in FactoryTalk View Studio
From the Rockwell Automation Product Compatibility and Download
•
Preface
Help Provides procedures and reference information.
MobileView Tethered Operator Terminal User Manual Describes how to install and operate the MobileView™ Tethered Operator
PanelView Plus 7 Standard Terminals User Manual Describes how to install, configure, and use FactoryTalk View ME on
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 5
Available in HTML format:
• From the Help menu in FactoryTalk View Studio
• From editors and dialog boxes used to develop FactoryTalk View ME
applications.
terminal.
Download from the Rockwell Automation Literature Library,
PanelView™ Plus 7 Standard terminals.
Download from the Rockwell Automation Literature Library,
MobileView
PanelView
Documents
Descriptions
Plus 7 Performance Terminals User Manual (publication 2711P-UM008)
Plus 6 Terminals User Manual (publication 2711P-UM006)
System Security Features (publication SECURE-UM001)
Security Design Guidelines (publication SECURE-RM001)
Application Technique (publication SECURE-AT001).
PanelView Plus 7 Performance Terminals User Manual Describes how to install, configure, and use FactoryTalk View ME on
PanelView Plus 7 Performance terminals.
Download from the Rockwell Automation Literature Library,
PanelView Plus 6 Terminals User Manual Describes how to install, configure, and use FactoryTalk View ME on
PanelView Plus 6 terminals.
Download from the Rockwell Automation Literature Library,
Configure System Security Features Provides configuration instructions in these areas:
• Infrastructure components
• FactoryTalk components
• FactoryTalk Security policies
• FactoryTalk AssetCentre features
Additionally security checklists are included to assist in performing
security assessments.
Download from the Rockwell Automation Literature Library,
System Security Design Guidelines Provides guidance in these areas:
• System security
• Networks and communications security
• Control system hardening
• User access management
• Control system monitoring
• Device disposal
Download from the Rockwell Automation Literature Library,
PanelView
PanelView
Configure
System
CIP Security Application Technique Details how to implement CIP Security in production systems.
Download from the Rockwell Automation Literature Library,
CIP Security
Legal Notices
Rockwell Automation publishes legal notices, such as privacy policies, license agreements, trademark disclosures,
and other terms and conditions on the Legal Notices
End User License Agreement (EULA)
You can view the Rockwell Automation End User License Agreement (EULA) by opening the license.rtf file located in
your product's install folder on your hard drive.
The default location of this file is:
C:\Program Files (x86)\Common Files\Rockwell\license.rtf.
Open Source Software Licenses
The software included in this product contains copyrighted software that is licensed under one or more open source
licenses.
page of the Rockwell Automation website.
6 Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020
Component
Copyright
BCGControlBar Pro for MFC 30.0 License
Copyright 1998 - 2020 BCGSoft CO Ltd.
You can view a full list of all open source software used in this product and their corresponding licenses by opening
the index.html file located your product's OPENSOURCE folder on your hard drive.
The default location of this file is:
C:\Program Files (x86)\Common Files\Rockwell\Help\<product name>\Release
Notes\OPENSOURCE\index.htm
You may obtain Corresponding Source code for open source packages included in this product from their respective
project web site(s). Alternatively, you may obtain complete Corresponding Source code by contacting Rockwell
Automation via the Contact form on the Rockwell Automation website:
http://www.rockwellautomation.com/global/about-us/contact/contact.page
. Please include "Open Source" as part of
the request text.
Commercial Software Licenses
This software also includes these commercially licensed software components:
Symbol Factory 3.0 License Copyright Software Toolbox, Inc. 1996-2020
Stingray 12.2 License Copyright 2017, Rogue Wave Software, Inc.
Farpoint Datagrid 3.0.0 License Portions Copyright © GrapeCity, Inc. 1987-2018.
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 7
Software
Description
FactoryTalk Services Platform
FactoryTalk Services Platform provides a set of common services (such as
FactoryTalk Services Platform is installed automatically.
managing, and securing multiple applications.
and error messages generated throughout a FactoryTalk system.
Chapter 1
FactoryTalk View ME system basics
This chapter describes:
• What FactoryTalk View ME is
• FactoryTalk View ME software package
• FactoryTalk View installation DVD
• Methods of contacting Rockwell Automation Technical Support
What is FactoryTalk View ME?
FactoryTalk® View Machine Edition (ME) software is a versatile HMI application that provides a dedicated and
powerful solution for machine-level operator interface devices. As an integral element of the Rockwell Automation
visualization solution, FactoryTalk View ME provides superior graphics, run-time user management, language
switching, and faster commissioning time through a common development environment.
FactoryTalk View ME allows for a consistent operator interface across multiple platforms, including PanelView Plus
and Windows desktop solutions and consists of:
• FactoryTalk View Studio. Configuration software for developing and testing HMI applications.
• FactoryTalk View ME Station. A traditional stand-alone HMI solution that provides an integrated operator
interface that runs the same HMI application on PanelView Plus 7, PanelView Plus 6, MobileView terminal,
Rockwell Automation Industrial Computers, or other industrial PC.
FactoryTalk View ME software package
In addition to FactoryTalk View Studio for Machine Edition and FactoryTalk View ME Station, the FactoryTalk View
ME software package also includes:
diagnostic messages, health monitoring services, and access to real-time data)
for all the FactoryTalk products and applications used in a control system.
FactoryTalk Administration Console FactoryTalk Administration Console is a stand-alone tool for developing,
FactoryTalk Diagnostics FactoryTalk Diagnostics collects and provides access to activity, status, warning,
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 9
Software
Description
FactoryTalk Activation Manager All FactoryTalk View software must be activated using FactoryTalk Activation
FactoryTalk View.
communications software for FactoryTalk View applications.
Automation software by announcing new versions and patch roll-ups.
Manager.
FactoryTalk Activation Manager is automatically installed when you install
FactoryTalk Linx FactoryTalk Linx is a communication server built around FactoryTalk technology
to assist in developing and running your FactoryTalk View ME applications.
For communications with Allen-Bradley local and remote devices, particularly
with Logix 5000™ controllers, FactoryTalk Linx is the recommended data
FactoryTalk Updater
Agent
The FactoryTalk Updater utility assists management of installed Rockwell
FactoryTalk View installation DVD
The FactoryTalk View installation DVD provides all the software you need to develop and run local applications
confined to a single computer, or distributed control systems that involve several computers, connected over a
network.
Depending on needs, the architecture of a FactoryTalk View application represents different parts of your plant or
process. To accommodate those requirements, these FactoryTalk View programs are included in this Setup wizard:
• Studio for Machine Edition
• Machine Edition Station for Windows
• Stand-alone ME Transfer Utility
• Stand-alone FactoryTalk Linx Server
• Stand-alone FactoryTalk Directory server
Tip: Additional FactoryTalk View SE applications can also be installed from this Setup
wizard.
Contact Rockwell Automation Technical Support
If you cannot find the answer to your question in the documentation or on the Internet, contact Rockwell
Automation.
Customer Support Telephone — 1.888.382.1583 or 1.440.646.3434
When you call, it is recommended that you be at your computer and ready to provide the following information:
• The product’s serial number and product key, which are printed on the Activation Certificate enclosed with
the product software DVD
• FactoryTalk View version number
• FactoryTalk Services Platform version number
• FactoryTalk Linx or RSLinx Classic version number
• The type of hardware you are using
10 Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020
• The names of other Rockwell Automation products installed on the computer
• The exact wording of any messages shown on the computer
• A description of what happened and what you were doing when the problem occurred
• A description of how you tried to solve the problem
To view the list of installed add-ons and updates
1. In FactoryTalk View Studio, select Help > About FactoryTalk View Studio.
2. To view the list of installed add-ons, click Add-Ons.
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 11
Chapter 2
Install, activate, and uninstall FactoryTalk View on a personal computer
This chapter describes:
• System requirements
• RSNetWorx™ compatibility requirements
• How to install FactoryTalk View ME software
• How to activate the FactoryTalk View ME software
• How to uninstall FactoryTalk View ME and related software
System requirements
FactoryTalk View ME works within the system requirements of all Rockwell Automation® software products. For the
latest compatibility information, refer to the Product Compatibility and Download Center
.
Hardware requirements
The following is a sample specification of computer hardware to run FactoryTalk View ME applications aligned with
the hardware used in product development testing:
• In
tel® Core™ i5 Standard Power processor
• 4 GB of memory (RAM)
Software requirements
FactoryTalk View ME has been tested on the following operating systems:
• Windows® 10 Enterprise* (64-bit)
• Windows 10 Professional* (64-bit)
See the Windows Lifecycle FAQ and Windows as a Service (WaaS) topics on the Microsoft® Website for details
regarding servicing requirements and other important information.
• Windows 10 Semi-Annual Channel v1803, v1809, v1903, v1909, and v2004
Windows 10 Semi-Annual Channel is governed by the Microsoft Modern Lifecycle Policy. Refer to the Microso
W
ebsite for details.
• Windows 10 IoT Enterprise 2016 Long-Term Servicing Channel (LTSC)
Windows 10 LTSC is governed by the Microsoft Fixed Lifecycle Policy. Refer to the Microsoft Website for
details.
ft
• Windows 10 IoT Enterprise 2016 Long-Term Servicing Branch (LTSB) Embedded**
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 13
• Windows 10 IoT Enterprise 2019 LTSC
• Windows Server® 2012 Datacenter (64-bit)
• Windows Server 2012 Standard (64-bit)
• Windows Server 2012 R2 Datacenter (64-bit)
• Windows Server 2012 R2 Standard (64-bit)
• Windows Server 2016 Datacenter* (64-bit)
• Windows Server 2016 Standard* (64-bit)
• Windows Server 2019 Datacenter LTSC (64-bit)
• Windows Server 2019 Standard LTSC (64-bit)
* For more information about the Windows 10 operating system support, see "Anomalies" in FactoryTalk View ME
Release Notes.
** This operating system is supported with the Allen-Bradley® 61xx family of industrial computers and
CompactLogix™ 5480 family of controllers.
Supported browsers
The following web browsers have been tested and are supported for use with this release:
• Google® Chrome™ browser
• Internet Explorer® 11
• Mozilla® Firefox®
Supported SQL Server
FactoryTalk View ME version 12.00.00 supports SQL Server 2014 Express LocalDB as HMI tag databases.
RSNetWorx compatibility requirements
If you use RSNetWorx on your computer, RSNetWorx v10.00 or later is required. We recommend that you upgrade
it to v21.00 or later.
For the current version of RSNetWorx and Prior Incompatibility with Rockwell Automation Software Products, see
Knowledgebase Document ID:
Rockwell Automation Software Products (201310001) (RA Internal).
If you are under a current technical support contract, you may download RSNetWorx v21.00 or later from the
Rockwell Automation Compatibility and Download Center.
To download RSNetWorx
1. Click the Download Software Updates link and enter your Rockwell Automation Member identification.
2. Enter your Company Name and the Software Serial Number for your current RSNetWorx.
3. Follow the instructions to download and install the updated software product.
PN784 - Product Notice 2013-10-001 - RSNetWorx V11 and Prior Incompatibility with
14 Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020
If you are not under a current technical support contract, you may purchase an update for RSNetWorx by contacting
Rockwell Automation sales.
Tip: RSNetWorx v21.00 or later is also available in Studio 5000® Professional v21.00 or later.
Prepare for the installation
Before installing FactoryTalk View ME, complete the following tasks:
• Read the Release Notes.
• Ensure that the user installing the software has administrative rights in Windows.
As part of the installation process, FactoryTalk View creates program folders and modifies registry entries.
For this part of the process to succeed, the user installing the software must have administrative rights in
Windows on the computer where the software is being installed. For example, the Windows domain
Administrator account has these rights and will be able to install FactoryTalk View software.
• Disable automatic Windows updates.
When you install Microsoft Service Pack releases and other Windows operating system updates, you
introduce new software that could affect the operation of FactoryTalk View ME components on the
computer. Updates may cause unexpected behaviors, including shutting down running applications.
Windows updates should be disabled in all production computers. For more information about disabling
automatic Windows updates, see Windows Help.
• Locate the serial numbers for all the products you will be installing or updating. Serial numbers are generally
on the original packaging of the installation media.
• Schedule downtime for the system if you are upgrading operating applications or replacing computers
during the installation.
Install FactoryTalk View ME software
FactoryTalk View ME supports two installation methods:
• Setup wizard installation
• Unattended or silent installation
Setup wizard installation
The Setup wizard installation process includes the following steps:
• Step 1: Launch the Setup wizard and select what to install on page 16
• Step 2: Read and accept license agreements on page 16
• Step 3: Start the installation on page 17
• Step 4: Finish the installation on page 17
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 15
installed to: \Users\Public\Documents\RSView Enterprise\ME\Faceplates
Step 1: Launch the Setup wizard and select what to install
1. Close all open programs.
2. Place the FactoryTalk View installation DVD in the computer’s DVD drive, or double click Setup.exe within
the installation package.
Tip: If the installation does not start automatically, double-click D:\Setup.exe, where D:\ is
the drive containing the DVD.
3. If Microsoft .NET Framework 4.0 or later is not installed on your computer, the Microsoft .NET Framework
Setup dialog box shows. Click Install.
4. On the Welcome page, select a Machine Edition software to be installed:
• Studio for Machine Edition
• Machine Edition Station for Windows
• Stand-alone ME Transfer Utility
5. (optional) Select a language to be shown during the installation process. By default, your system language is
selected.
6. To install all components available in the selected software using the recommended settings, click Install
now and skip to Step 2: Read and accept license agreements on page 16
7. To select which components to install, click Customize.
8. On the Customize page, select the components. There may be three options shown:
.
• Mandatory (grayed-out and selected check box) indicates software that will be automatically installed as
part of the selected application.
• Recommended (selected check box) indicates software that Rockwell recommends for the application. You
may decide to clear the check box so the software does not install.
• Optional (clear check box) indicates software that you may wish to include depending on your system.
Select the box to include the software during installation.
9. Select the location for Rockwell Automation software. The default location is C:\.
Tip: If Device Status and Diagnostics Faceplates are selected, the faceplates will be
10. Click Install.
Step 2: Read and accept license agreements
End-user license agreements (EULA) spell out your rights and responsibilities. Depending on the components being
installed, there may be more than one license agreement on this page. The individual license agreements are listed
above the text box.
Some software products may be delivered or made available only after you agree to the terms and conditions of each
of the license agreements.
1. On the End User License Agreements page, select each agreement and read the agreement carefully.
2. When all license agreements have been read, click Accept All.
Tip: If you click Decline, you will return to the FactoryTalk View Setup page.
16 Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020
Parameter
Description
/?
Displays the usage options for installation parameters.
This parameter is required if /QS is not specified.
Step 3: Start the installation
After accepting the license agreements, the Setup wizard automatically installs all the Rockwell Software
applications selected previously. Installation is automatic and does not require any input.
Step 4: Finish the installation
After the FactoryTalk View software finishes installing, you can activate the software now or later.
• To proceed directly to activate the installed software, select Activate your software and click Next. Use serial
number and product key to complete the activation.
• To finish the installation without activation, select Skip activation and click Next. You can view the
installation details, register to receive the latest product updates and patch notification, and install the latest
version of Adobe® Acrobat® Reader®. Follow the on-screen instructions to complete the installation.
For continuous use of the installed software, you must activate the software. For more information about activation,
see About FactoryTalk Activation Manager on page 22
After installing the software, you can repair, modify, or uninstall the software from the Setup wizard or Windows
Control Panel. For more information about uninstalling the software, see Uninstall FactoryTalk View ME software
on page 24.
.
Unattended or silent installation
Use command-line parameters to perform an unattended or silent installation of the software.
Command-line parameters
The following table identifies the installation command-line parameters. Command-line parameters are caseinsensitive. However, if a specified value includes a space, be sure to enclose the value in quotation marks (for
example, "value with spaces").
/Q Silent Install, install runs in a quiet mode without any user interface.
This parameter is recommended when deploying the software installation using an IT tool or script,
and don’t expect any error or restart messages. When using this parameter, check the error codes,
and respond as needed. For example, if the installation returns error code 1641, then the IT tool or
script should restart the computer and relaunch the installation after restart.
/QS Unattended Install, install runs in a quiet simple mode and shows progress through the UI, it does not
accept any input but still shows error or restart messages.
When using this parameter, the installation will stop and display a prompt if there are error or restart
messages. For example, if an immediate restart is required to complete the install, a restart message
will be displayed to confirm the restart. Installation resumes automatically from the point of
interruption after restart.
This parameter is required if /Q is not specified.
/IAcceptAllLicenseTerms Acknowledges acceptance of the license terms.
This parameter is required for /Q or /QS parameters.
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 17
Parameter
Description
that must be agreed to before the installation is completed.
This parameter is optional.
This parameter is optional.
/Uninstall
Uninstalls the product.
• Stand-alone FactoryTalk Directory Server
/AutoRestart Automatically restarts the computer after the installation is complete. Used when a restart is
required to complete the installation.
This parameter is optional. If this parameter is not used, silent install (/Q) will return either error code
1641 or 3010 if a restart is required, and unattended install (/QS) will result in a confirmation prompt
/Record Records the installation options chosen to a recording file.
/Playback Plays back a recording file to specify the installation options.
This parameter is optional.
/Repair Runs a repair operation on the installed products.
/SetupLanguage="
/Product="
value
value
" Specifies which language will be displayed during install process.
The value must be the one of the following:
• ENU
• CHS
• DEU
• ESP
• FRA
• ITA
• JPN
• KOR
• PTB
This parameter is optional. If this parameter is not used, the default language is the current user or
operating system user interface language.
" Specifies which sub-products will be installed.
This parameter is required.
For FactoryTalk View ME, the value must be one of the following:
• Studio for Machine Edition
• Machine Edition Station for Windows
• Stand-alone ME Transfer Utility
For FactoryTalk View SE, the value must be one of the following:
• Studio Enterprise
• Site Edition Server
• Site Edition Client
• Site Edition Station
• FactoryTalk ViewPoint SE
• Stand-alone FactoryTalk Linx Server
18 Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020
Parameter
Description
/IgnoreWarning
Specifies that the setup ignores warnings and continues.
available.
Error Code
Value
Description
ERROR_REBOOT_PENDING
3012
Restart pending. Restart computer for installation to continue.
/ProductLanguage="
value
" Specifies the language version of the software being installed.
The value must be one of the following:
• ENU
• CHS
• DEU
• FRA
• JPN
This parameter is optional. If this parameter is not used, the default language is the same as the
setup language.
If the software does not support multiple languages, this parameter is not available.
/InstallDrive="value" Specifies the installation drive.
This parameter is optional. If this parameter is not used, the default install drive is C:.
This parameter is optional. If it is not specified, the setup exits when a warning occurs.
/SerialNumber="
value
" Specifies the serial number of the software being installed. This is used to activate the software
during installation.
This parameter is optional. If it is not specified the software must be activated manually after
installation if activation is required.
Some software does not require activation. If activation is not required, this parameter is not
available.
/ProductKey="
value
" Specifies the product key used to get activation keys during installation.
This parameter is optional. If it is not specified, the software must be activated manually after
installation if activation is required.
Some software does not require activation. If activation is not required, this parameter is not
/Version="
value
" Specifies the version of the software to activate which corresponds to the product version
associated with the SerialNumber and ProductKey.
This parameter is optional. If it is not specified the installer will use the most recent product version
available.
Some software does not require activation. If activation is not required this parameter is not
available.
Error codes
The following table identifies the error codes that can be returned by an installation.
ERROR_SUCCESS 0 The installation completed successfully.
ERROR_INVALID_PARAMETER 87 One of the parameters was invalid.
ERROR_INSTALL_USEREXIT 1602 The installation was cancelled by the user.
ERROR_INSTALL_FAILURE 1603 A fatal error occurred during installation.
ERROR_BAD_CONFIGURATION 1610 The configuration data for this product is corrupt. Contact your support personnel.
ERROR_SUCCESS_REBOOT_INITIATED 1641 The installer has initiated a restart. After restart installation will continue.
ERROR_SUCCESS_REBOOT_REQUIRED 3010 A restart is required to complete the installation. After restart the product is
successfully installed.
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 19
Error Code
Value
Description
ERROR_SUCCESS_NOT_APPLICABLE
3013
The installation cannot proceed because the products are already installed.
installation.
Perform unattended or silent installation
Use command-line parameters to perform an unattended or silent installation of the software.
To perform unattended or silent installation
1. Close all Windows programs.
2. Open the Command Prompt window.
3. In the Command Prompt window, navigate to D:, where D: is the drive containing the FactoryTalk View
installation DVD.
In this example, type D: and press Enter.
Tip: During the unattended installation, if User Account Control dialog box shows, click
Yes to continue with the installation. You need administrator rights to complete the
4. Type a command with the following syntax:
Setup.exe {/Q | /QS} /IAcceptAllLicenseTerms /Product=product_name
[/AutoRestart] [/SetupLanguage=language] [/Record] [/Playback]
[/ProductLanguage=language] [/InstallDrive=drive] [/SerialNumber=serial_number]
[/ProductKey=product_key] [/Version=product_version]
5. Press Enter.
Examples
The following examples show how to use the installation commands.
• To install FactoryTalk View ME Station using the default settings during the installation process. (Silent
install)
Setup.exe /Q /IAcceptAllLicenseTerms /Product="Machine Edition Station for
Windows"
• To install the Chinese language version of the FactoryTalk View Studio for Machine Edition version 12.00.00
software on the D: drive and show the progress, error, or complete messages during installation, and restart
the computer if necessary. The language shown during installation is Chinese. (Unattended install)
Setup.exe /QS /IAcceptAllLicenseTerms /AutoRestart /SetupLanguage=CHS
/Product="Studio for Machine Edition" /InstallDrive=D: /SerialNumber=12345ABCDE
/ProductKey=ABCD2-34KDC /Version=12.00.00
• To repair the installation of FactoryTalk View Studio for Machine Edition silently.
Setup.exe /Q /Repair /Product="Studio for Machine Edition"
20 Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020
Installs
In
Services Platform
Adds a folder containing
The folder is located in
graphic objects
Enterprise\Images
create
files used on the library displays
Enterprise\ME\Libraries
Sample applications
Descriptions
Document folder in terminal.
Objects 5 Screen Demo
This sample application is only available in 640 x 480 resolution.
information to CSV files.
Installation summary
If you are running on a 32-bit operating system, the Setup wizard does the following.
Shared components for the FactoryTalk
FactoryTalk View Studio ME or FactoryTalk
View ME Station
Microsoft SQL Server 2014 \Program Files\Microsoft SQL Server
FactoryTalk Linx \Program Files\Rockwell Software\RSLinx Enterprise
(Optional) RSLinx Classic \Program Files\Rockwell Software\RSLinx
\Program Files\Common Files\Rockwell
\Program Files\Rockwell Software\RSView Enterprise
If you are running on a 64-bit operating system, the software installs via the same path under \Program Files (x86)
instead of \Program Files.
The Setup wizard also does the following.
Bitmap image files that you can use on
Sample applications for FactoryTalk View
Studio and stores applications that you
Graphic library component files and image
(Optional) graphic displays, global object
displays, and image files used for controller
instruction faceplates
\Users\Public\Public Documents\RSView
\Users\Public\Public Documents\RSView
Enterprise\ME\HMI projects
\Users\Public\Public Documents\RSView
\Users\Public\Public Documents\RSView
Enterprise\ME\Faceplates
If you selected the defaults when installing FactoryTalk View Studio, the following sample applications are installed.
BlockMachine Demo This complex application demonstrates the basic features of
FactoryTalk View ME. It includes its own RSLogix 5000 or Logix
Designer file (*.acd) that can be loaded on either ControlLogix or
SoftLogix processors to animate the project. To successfully
run the application on the terminal, copy all contents in
\Users\Public\Documents\RSView Enterprise\ME\HMI
projects\BlockMachine Demo\My Documents to the
InstantFizz_ME This complex application demonstrates new features and
capabilities, including recipes, controller instruction faceplates,
language switching, and enhanced parameter functionality. It
includes its own RSLogix 5000 or Logix Designer file (.acd) that
can be loaded on either ControlLogix or SoftLogix processors to
animate the project.
On_board Audit Demo This sample application demonstrates the audit trail feature
and the function to export alarm, audit, and diagnostics
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 21
SMTP Email Demo This is a simple sample application that demonstrating the
of Terminal Info ActiveX control.
account security at run time.
basic features of EmailSender ActiveX Control. It includes its
own RSLogix 5000 or Logix Designer file (*.acd) that can be
loaded on either ControlLogix or SoftLogix processors to
animate the project.
TerminalInfo OCX Demo This simple sample application demonstrates the basic features
User Mgmt Demo This sample application demonstrates how to manage user
Post-installation procedures
Once FactoryTalk View ME has been installed, there may be final setup steps that must be completed:
Install Product Updates
For the latest Product Updates and Patches, refer to Knowledgebase Document IDs: IN1983 - Firmware and Software
Updates and QA56623 - Patch File Validator Utility, respectively. To be notified when new Product Updates or
Patches are released, click the Add to My Favorites link at the bottom of the Knowledgebase Answer.
To download software updates, firmware updates, or patch roll-ups, refer to the Product Compatibility and
Download Center.
Activate the FactoryTalk View software
For continuous use of FactoryTalk View ME and other Rockwell Automation products, the computers running the
software must have access to activation files.
To manage and provide activations for FactoryTalk View software components on a computer, use the FactoryTalk
Activation Manager software installed with FactoryTalk View.
Activation is not required for PanelView Plus 7, PanelView Plus 6, PanelView Plus, PanelView Plus Compact, and
PanelView Plus CE terminals.
About FactoryTalk Activation Manager
FactoryTalk Activation Manager provides a secure, software-based system for activating Rockwell Automation
products and managing software activation files.
With FactoryTalk Activation Manager, there is no need for a physical master disk or any physical media; instead,
activation files are generated and distributed electronically.
FactoryTalk View products use two types of activations:
oating concurrent activations are checked out of an activation server located on the network, and require
• Fl
c
ontinuous network connection.
• Borrowed concurrent activations are time-expiring activations checked out of an activation server on the
network, and do not require a continuous network connection.
a
22 Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020
Rockwell Automation Sales office.
Tip: For information about the keys required to activate other Rockwell Automation products in
To activate this software product or component
Use this key
FactoryTalk View Studio for ME applications only
RSVME.STUDIO
FactoryTalk View ME Station, 500 displays
RSVME.500
FactoryTalk View ME Station (local applications), 250 displays
RSVME.250
FactoryTalk View ME Station, 75 displays
RSVME.RUN
FactoryTalk View ME Station, 25 displays
RSVME.30
Tip: To learn about the types of activation that other Rockwell Automation products can
use, see the FactoryTalk Activation Manager product documentation or contact your local
What happens if FactoryTalk View is not activated
If the FactoryTalk View components you have installed cannot be activated, for example, because the activation
server is unavailable or because borrowed activations have expired, then the software will continue to run for up to
seven days on personal computers.
The seven-day grace period allows time to correct the problem with acquiring activations without disrupting critical
applications. If activation is restored within seven days, normal operations will resume.
If activation is not restored, the grace period will expire. After the grace period expires, if you restart FactoryTalk
View ME and activation remains unavailable, the software will run in demo mode. Demo mode allows only two
hours of use.
Borrow activations for development computers
If it is not convenient for a development computer to remain connected to the network where the activation server
resides, you can connect to the activation server temporarily, borrow a concurrent activation for a limited amount of
time, and then disconnect. When the time-limited activation expires, its associated software is no longer activated,
and the activation automatically becomes available again from the server's activation pool.
Activation keys for FactoryTalk View software components
The activation files you download from the Rockwell Automation Activation Website contain the activation keys you
purchased, in encrypted form. The activation key is the software that activates FactoryTalk View components.
Different keys are required for different components. For example, FactoryTalk View ME Station uses ME Station
activation keys.
Following is a list of activation keys used by the FactoryTalk View ME products.
your application, see the product documentation.
FactoryTalk View ME Station 15 displays RSVME.15
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 23
uninstallation from Windows Control Panel.
Share keys among multiple software components
Multiple instances of FactoryTalk View Studio running on the same computer can use a single key (RSV.STUDIO), as
long as the components are not running in a Terminal Services session.
Uninstall FactoryTalk View ME software
Uninstall FactoryTalk View ME v10.00.00 and later software from Programs and Features in Windows Control Panel
or using a command with the following syntax:
Setup.exe /Q /Uninstall /Product=product_name
For example, to uninstall FactoryTalk View Studio for Machine Edition, use the following command:
Setup.exe /Q /Uninstall /Product="Studio for Machine Edition"
Tip: To uninstall FactoryTalk View ME v8.00.00, v8.10.00, v8.20.00, and v9.00.00, use the
Uninstall FactoryTalk View utility from Windows Start menu.
To uninstall v7.00.00 and earlier versions of FactoryTalk View ME, perform the
24 Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020
Appendix A
Install Microsoft .NET Framework 3.5 manually
Microsoft .NET Framework 3.5 is required to create a v8.20 or earlier version runtime application with
FactoryTalk ViewPoint content included.
Install .NET Framework 3.5
.NET Framework 3.5 is not included in the FactoryTalk View ME installation. If you are using Windows
10, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, or Windows Server 2019
operating system, you need install .NET Framework 3.5 manually.
To install .NET Framework 3.5
• If you have an Internet connection, install .NET Framework 3.5 via Control Panel. Learn how at
http://msdn.microsoft.com/en-us/library/hh506443.aspx
• If you do not have an Internet connection, install .NET Framework 3.5 with the Deployment
Image Servicing and Management (DISM) command-line tool. You need the original Windows
installation DVD and administrative rights of the operating system to perform the following
steps:
1. Place the Windows installation DVD in the computer’s DVD drive.
2. Open a Command Prompt window with administrative credentials (that is, click Search on the
Charms bar, type CMD in the search box, right-click the Command Prompt icon in the
searching results, and select Run as administrator.)
3. At the command prompt, type the following command and then press Enter:
DISM /Online /Enable-Feature /FeatureName:NetFx3 /All /LimitAccess
/Source:E:\sources\sxs
In the command, /Source specifies the location of the files needed for the .NET Framework 3.5
installation. You need to specify this location according to the path to your Windows installation
DVD. In this example, the location is E:\sources\sxs.
When the installation completes, a message shows in the Command Prompt window: "The
operation completed successfully."
.
For more information about installing .NET 3.5, visit http://support.microsoft.com/kb/2734782
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 25
.
26 Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020
to open Component Services, see Windows Help.
Appendix B
KEPServer Enterprise
If you are using KEPServer Enterprise as an OPC server with FactoryTalk View version 9.00.00 or later
and using an HMI tag to connect to a third-party device, you will not be able to access the tag value. The
cause is that the security enhancements in FactoryTalk View version 9.00.00 or later affect the
communications with third-party devices. To access the tag value, additional Distributed Component
Object Model (DCOM) configuration is required for KEPServer Enterprise on the computers.
If you are using a direct reference tag through the KEPServer Enterprise OPC server, you can access the
tag value successfully.
Set DCOM configuration for KEPServer Enterprise
In the following steps, KEPServer Enterprise 5.21 is used as an example. The steps also apply to earlier
versions of KEPServer Enterprise.
To set DCOM configuration for KEPServer Enterprise
1. Open Component Services.
Tip: You can open Component Services from Control Panel > Administrative Tools, or use
the search box on the Windows Start menu or the taskbar. For more information about how
2. From the console tree, select Component Services > Computers > My Computer > DCOM Config.
3. Under the DCOM Config node, right-click KEPServiceEnterprise 5.21 and select Properties.
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 27
4. In the KEPServerEnterprise 5.21 Properties dialog box, click the Security tab.
28 Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020
5. In the Launch and Activation Permissions area, select Customize and click Edit. The Launch and
Activation Permission dialog box opens.
6. If LOCAL SERVICE is not in the Group or user names box, add LOCAL SERVICE.
a. Click Add.
b. In the Select Users or Groups dialog box, enter LOCAL SERVICE.
c. Click OK.
LOCAL SERVICE shows in the Group or user names list.
7. Allow Local Launch permission and Local Activation permission for LOCAL SERVICE.
a. In the Group or user names box, select LOCAL SERVICE.
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 29
b. In the Permissions for LOCAL SERVICE box, select the Allow check boxes for Local Launch
and Local Activation.
c. Click OK.
8. On the Security tab, in the Access Permissions area, select Customize and click Edit. The Access
Permission dialog box opens.
9. If LOCAL SERVICE is not in the Group or user names box, add LOCAL SERVICE. For detailed
instruction, see step 6.
30 Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020
10. Allow Local Access permission and Remote Access permission for LOCAL SERVICE. For detailed
instruction, see step 7.
11. Click OK to close the KEPServerEnterprise 5.21 Properties dialog box.
12. Restart the computer to apply the changes.
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 31
To create
With MER Conversion to
Use FactoryTalk View Studio v6.10 or later
Hosted on a 32-bit Windows OS
Hosted on a 64-bit Windows OS
MER v5.0, v5.1, and v6.0
Allow
MER creation is allowed.
MER creation is not allowed because
Server database.
Appendix C
Constraints when using FactoryTalk View version 6.10.00 or
later
• FactoryTalk View ME version 6.0 and earlier use Watcom database for the tag databases
• FactoryTalk View ME version 6.10, 7.0, 8.0, 8.10, 8.20, and 9.0 use Microsoft SQL Server 2008 R2
Express for the tag databases
• FactoryTalk View ME version 10.0 and later use Microsoft SQL Server 2014 Express LocalDB for
the tag databases
When installing FactoryTalk View ME version 6.10.00 or later:
• On a 32-bit operating system, Watcom database and SQL Server database will be installed.
• On a 64-bit operating system, only SQL Server database will be installed.
Due to this difference, some constraints with using FactoryTalk View ME version 6.10.00 or later
are introduced on a 64-bit Windows OS.
To open or convert an application created with FactoryTalk View version 10.0 or later in
FactoryTalk View version 9.0 or earlier, see Knowledgebase Document ID:
QA48248 - Create
Runtime Application: Pop-up Regarding Version 9.00 and Earlier.
The constraints with creating MER files on a 64-bit Windows operating system
The following table introduces the constraints with creating runtime application (MER) files on a 64-bit
Windows operating system.
MER v3.2 and v4.0 Not Applicable Using FactoryTalk View Studio v6.10, v7.0, v8.0, and v8.10, MER creation is allowed, but
Development Setting
the Conversion to Development function is not available.
Using FactoryTalk View Studio v8.20 and later, MER creation is not allowed.
Watcom database is incompatible with SQL
MER v5.1 and earlier cannot be created in FactoryTalk View Studio v12.0 or later.
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 33
Disallow MER creation is allowed.
To run
Created with
With MER Conversion
Use FactoryTalk View ME Station v6.10 or later on
Use FactoryTalk View ME
Windows OS
Windows OS
database is incompatible with SQL Server database.
Disallow
Runtime compatible
Runtime compatible
Incompatible
The constraints with running MER on ME Station on desktop computers running a 64-bit Windows operating system
The following table introduces the constraints with running MER on desktop computers running 64-bit
Windows operating systems.
MER v3.2 and
v4.0
MER v5.0, v5.1,
and v6.0
FactoryTalk View Studio
v6.10, v7.0, v8.0, or v8.10
hosted on a 32-bit
FactoryTalk View Studio
v6.10, v7.0, v8.0, or v8.10
hosted on a 64-bit
FactoryTalk View Studio
v6.10 or later hosted on
a 32-bit Windows OS
FactoryTalk View Studio
v6.10 or later hosted on
a 64-bit Windows OS
to Development
Setting
v3.2 and v4.0 MER files
do not support this
function.
Allow Runtime compatible Runtime compatible Runtime compatible
Disallow
Allow Creation of earlier versions of MER allowing restoration is not possible because Watcom
desktop computers
Running 32-bit Windows
OS
Runtime compatible Runtime compatible Runtime compatible
Running 64-bit Windows
OS
Station v6.0 or earlier on
desktop computers
Running 32-bit Windows OS
Incompatible
34 Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020
DEP Setting
Description
Supported by Rockwell
products
AlwaysOn
Full DEP protection for the entire system, including all applications and components.
No
Rockwell Automation recommends that you use this settings.
Server 2019, Windows Server 2016, and Windows Server 2012.
Appendix D
Data Execution Prevention Support
Data Execution Prevention (DEP) is a security feature that is supported by hardware and software and
intended to prevent the execution of malicious code in the operating system.
The DEP settings determine which applications and components are covered by DEP protection. They
apply to hardware-supported DEP features and software DEP features. On computers with the necessary
hardware capabilities, hardware-supported DEP features are enabled for the same set of applications
and components as the software DEP features.
Hardware DEP uses the processor to mark memory so that code cannot be executed from data regions.
When code attempts to execute in these marked areas, the processor generates an exception. If you are
using a Windows operating system, the offending program is terminated. Hardware DEP is also enabled
as the factory default setting. This feature is turned on or off in the computer BIOS settings.
To determine whether your hardware supports DEP, refer to the hardware manual or contact your
hardware manufacturer.
For additional information, see the Microsoft Knowledge base article at
http://support.microsoft.com/kb/875352
.
DEP settings supported by Rockwell Software products
The following table shows whether the DEP settings are supported by Rockwell Automation software
products.
Automation software
OptIn DEP-enabled only for Windows system components and for applications that explicitly opt in. This is the
default setting for Windows 10.
OptOut DEP-enabled for all processes except those that explicitly opt out. This is the default setting for Windows
AlwaysOff DEP protection is disabled for the entire system, including all applications and components.
Rockwell Automation does not recommend using this setting because it will make your system more
vulnerable to malicious code.
Yes
Yes
Yes
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 35
Change DEP settings
You must be an administrator of your computer to change DEP settings.
To change the DEP settings
1. Select Control Panel > System and Maintenance > System > Advanced system settings >
Performance Settings > Data Execution Prevention.
• The setting, Turn on DEP for essential Windows programs and services only, corresponds to
the OptIn setting.
• The setting, Turn on DEP for all programs and services except those I select, corresponds to
OptOut setting.
2. Reboot the computer for the DEP setting changes to take effect.
36 Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020
Technical Support Center
updates.
Knowledgebase
Access Knowledgebase articles.
rok.auto/knowledgebase
Local Technical Support Phone Numbers
Literature Library
Find installation instructions, manuals, brochures, and technical data publications.
rok.auto/literature
Product Compatibility and Download Center
find associated firmware.
Rockwell Automation support
Use these resources to access support information.
Find help with how-to videos, FAQs, chat, user forums, and product notification
Locate the telephone number for your country. rok.auto/phonesupport
Get help determining how products interact, check features and capabilities, and
(PCDC)
rok.auto/support
rok.auto/pcdc
Documentation feedback
Your comments help us serve your documentation needs better. If you have any suggestions on how to improve our content, complete the form at
rok.auto/docfeedback
.
Waste Electrical and Electronic Equipment (WEEE)
At the end of life, this equipment should be collected separately from any unsorted municipal waste.
Rockwell Automation maintains current product environmental information on its website at rok.auto/pec.
Rockwell Automation Publication - VIEWME-IN003Q-EN-E - September 2020 37
Loading...