Read this document and the documents listed in the additional resources section about installation, configuration, and
operation of this equipment before you install, configure, operate, or maintain this product. Users are required to
familiarize themselves with installation and wiring instructions in addition to requirements of all applicable codes, laws,
and standards.
Activities including installation, adjustments, putting into service, use, assembly, disassembly, and maintenance are
required to be carried out by suitably trained personnel in accordance with applicable code of practice.
If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may
be impaired.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from
the use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and
requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or
liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or
software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation,
Inc., is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous
environment, which may lead to personal injury or death, property damage, or economic loss.
ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property
damage, or economic loss. Attentions help you identify a hazard, avoid a hazard, and recognize the consequence.
IMPORTANTIdentifies information that is critical for successful application and understanding of the product.
Labels may also be on or inside the equipment to provide specific precautions.
SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous
voltage may be present.
BURN HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that surfaces may
reach dangerous temperatures.
ARC FLASH HAZARD: Labels may be on or inside the equipment, for example, a motor control center, to alert people to
potential Arc Flash. Arc Flash will cause severe injury or death. Wear proper Personal Protective Equipment (PPE). Follow ALL
Regulatory requirements for safe work practices and for Personal Protective Equipment (PPE).
EMCElectromagnetic CompatibilityTFTThin film transistor
ESDElectrostatic dischargeUPDUpdated program data
EWFEnhanced write filterUSBUniversal serial bus
HMIHuman machine interfaceVMDKVirtual machine disk
IPInternet protocolVNCVirtual network computing
ISOInternational Organization for StandardizationWXGAWide extended graphics array
ISPInternet service provider
These documents contain more information to related products from Rockwell
Automation.
ResourceDescription
FactoryTalk® View Machine Edition User
Guide, publication VIEWME-UM004
Industrial Automation Wiring and
Grounding Guidelines,
publication 1770-4.1
Product Certifications website,
rok.auto/certifications
Provides comprehensive information about FactoryTalk View Machine
Edition, procedures to create and run an automation application, and
reference information.
Provides general guidelines to install a Rockwell Automation®
industrial system.
Provides declarations of conformity, certificates, and other certification
details.
To order paper copies of technical documentation, contact your local
Allen-Bradley distributor or Rockwell Automation sales representative.
.
8Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 9
Features
Top icPa ge
Overview9
MobileView 2711T Terminal Options10
MobileView 2711T Terminal Component Description11
MobileView 2711T Terminal Component Description11
MobileView 2711T Terminal Dimensions and Weight11
Membrane Keypad12
Resistive Touch Screen13
USB 2.0 Port13
Chapter 1
Overview
The MobileView™ 2711T family of human machine interface (HMI) devices
have a rugged design with features that include a 3-position enable switch, touch
and function keys, and stop push buttons
(1)
. These features let you access the
safety system of a machine and the general interface to its control system.
There are two generations of MobileView 2711T terminals. First generation
terminals use a 20-pin connection cable with a silver connector to connect to an
IP20 junction box. Second generation terminals use a 22-pin connection cable
with a black connector to connect to one of two available IP65 junction boxes.
Because of the pin differences, you cannot mix components between generations.
A second generation MobileView terminal, cat. no. 2711T-T10I1N1-TC, is a
thin client model without an operating system but is set for PXE boot into a thin
client server. This terminal is configured to work with ThinManager® software.
To learn more about how to PXE boot into a ThinManager server, access the
Rockwell Automation Knowledgebase link at
https://rockwellautomation.custhelp.com/
and search for AID 1043685.
There are two IP65 junction boxes that work with second generation
MobileView terminals. One junction box has cord grip connections, and the
other junction box has M12 On-Machine™ connections. Both IP65 junction
boxes have LED lights and a status indicator bar on their front plate that can
signify different operating and error states.
(1) Three of the first generation MobileView terminals are equipped with a red-yellow emergency stop (E-stop) push button, both
second generation MobileView terminals are equipped with an illuminated red E-stop push button, and two of the first generation
MobileView terminals are equipped with a gray stop button that is not classified as an E-stop button.
Rockwell Automation Publication 2711T-UM001E-EN-P - March 20199
Page 10
Chapter 1Feature s
MobileView 2711T Terminal
Options
Ta b l e 1 summarizes the options available for the 2711T MobileView tethered
operator terminals. A comparative summary of features for the MobileView
terminals is in Appendix A, MobileView Terminals
Table 1 - First Generation MobileView Terminal Options
Cat. No.
(2711T-)
B10R1K110.1YesYesYesYesNoYesNo
B10R1M1NoYes
F10G1N1NoNoYes
T10G1N1No
T10R1N1YesNo
Display
Size (in.)
Tou ch
Screen
Function
Table 2 - Second Generation MobileView Terminal Options
Cat. No.
(2711T-)
B10I1N110.1YesYesYesNoNoYesNo
T10I1N1-TCNo
Display
Size (in.)
Tou ch
Screen
Function
Keys
Keys
3-position
Enabling
Switch
3-position
Enabling
Switch
3-position
Key Switch
3-position
Key Switch
on page 93.
Momentary
Button
Momentary
Button
2-circuit Push Button
E-stop
(red/yellow)
2-circuit Push Button
Illuminated
E-stop
Stop
(gray)
Stop
(gray)
See MobileView Accessories on page 96 for what accessories are available for each
generation of MobileView terminals.
10Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 11
Featu resChapter 1
12 34578
9
11
6
10
10
352 mm (13.86 in.)
274 mm
(10.79 in.)
108.5 mm
(4.27 in.)
All MobileView 2711T terminals weigh 1550 g (3.42 lb).
MobileView 2711T Terminal
The following illustration shows the location of key hardware components.
Component Description
ItemDescription
1Membrane keypad with tactile feedback
210 inch WXGA (1280 x 800 pixels) TFT color LCD display with analog-resistive touch screen
• Illuminated momentary push button, normally open OR
3
• 3-position key switch
• Red emergency stop (E-stop) button, twin-circuit, N.C. contacts, 24V DC, 500 mA max OR
4
• Illuminated red E-stop button, twin circuit, N.C. contacts, 24V DC, 500 mA max
5Backside membrane keypad with tactile feedback
6USB port
7Product nameplate
First
Generation
StandardOptionStandard
—•
Second
Generation
(2)
•
•—•
—
—
(1)
•
——
—
•
•
••
—
—
—
•
(2)
•—•
•—•
8Handle to hol d the terminal, to store the connec tion cable, and to attach to the mounting
bracket
93-position, twin circuit, enabling switch for safety system interface
10Plug for alternate cable outlet not used (meets degree protection IP65)
11Back cover to access connection compartment
(1) 2711T-F10GIN1 and 2711T-T10G1N1 MobileView terminals are equipped with a gray push button that is classified as a stop button but not an E-stop button.
(2) 2711T-T10I1N1-TC MobileView terminal does not have this feature.
MobileView 2711T Terminal
Dimensions and Weight
•—•
•—•
•—•
•—•
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201911
Page 12
Chapter 1Feature s
1
2
3
4
5
6
Membrane Keypad
The MobileView 2711T terminal has a membrane keypad with stainless steel
dome switches for tactile feedback.
IMPORTANTThe 2711T-T10I1N1-TC MobileView terminal does not have the function keys
shown in this section.
The keys on the MobileView 2711T terminal keypad operate similar to the
keyboard of a Windows personal computer. Some 3-key combinations are
supported. The following table shows the corresponding keyboard shortcut for
each function key.
IMPORTANTThe following table applies to Microsoft® Windows® OS keyboard shortcuts.
All MobileView terminal keys are also mappable within a FactoryTalk® Machine
Edition (ME) application.
Function KeyKeyboard ShortcutFunction KeyKeyboard Shortcut
F1F12+Right ALT+F3
F2F22–Right ALT+F4
F3F33+Right ALT+F5
F4F43–Right ALT+F6
F5F54+Right ALT+F7
F6F64–Right ALT+F8
F7F75+Right ALT+F9
F8F85–Right ALT+F10
1+Right ALT+F16+Right ALT+F11
1–Right ALT+F26–Right ALT+F12
12Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 13
Featu resChapter 1
Resistive Touch Screen
USB 2.0 Port
The touch screen is calibrated before shipment. You can recalibrate the touch
screen. For more information, see To u ch Ca l ib ra ti on
Resistive touch screens are activated when you apply pressure to the touch screen
with your finger. You can operate a resistive touch screen while gloves are worn.
Resistive touch screens accept only single finger input. Multi-finger input or
‘palm contact’ can cause an incorrect touch input.
ATTENTION: Do not use sharp objects, such as a screwdriver, on the
touch screen. Scratching the surface of the touch screen can damage the
display and compromise the IP rating.
Use the USB 2.0 port on the back of the terminal to
perform the following tasks:
• Connect a USB storage device for the following:
– Update or restore the BIOS settings
– Back up or restore the OS image
– Copy or move files to the internal Secure
Digital (SD) card
• Connect a USB keyboard or mouse
• Connect a USB hub to use multiple USB devices simultaneously
on page 74.
IMPORTANTAny task that is performed through the USB port must be done while
the MobileView 2711T terminal is not used for operation.
Do not use or keep a USB storage drive connected in the USB port while
the MobileView 2711T terminal is operated.
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201913
Page 14
Chapter 1Feature s
Notes:
14Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 15
Safety Precautions and Elements
Top icPa ge
General Safety16
Power Supply17
Enabling Switch17
Emergency Stop (E-stop) Push Button19
MobileView 2711T Terminal Operation20
Chapter 2
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201915
Page 16
Chapter 2Safety Precautions and Elements
General Safety
It is important to follow the instructions in this document in all circumstances.
Failure to do so can result in potential sources of danger or the possible override
of safety features that are integrated in the terminal.
Besides the safety instructions in this document, you must also use safety
precautions and accident prevention measures that are appropriate to the
situation.
ATTENTION: Consider or perform the following as part of general safety.
• Verify that interrupted processes can be properly restarted after power failures
or power dips. Do not allow any dangerous operating conditions to occur, even
temporarily.
• In situations where faults that occur within the automation system could cause
personal injury or significant damage to machinery and equipment, take extra
safety measures to confirm that the system remains in an acceptable operating
condition.
• When applying functional safety, restrict access to qualified, authorized
personnel who are trained and experienced.
• Verify that unauthorized persons are not allowed to adjust settings or make
memory modifications that can lead to dangerous situations.
• Test the functionality of the E-stop button and enabling switch at least once
every six months. Verify that the machine or plant operation stops when the
button is pushed.
• If the MobileView™ 2711T terminal and controller do not communicate with a
point-to-point connection, then keypad data could transmit with a delay. An
Ethernet switch that is used between the MobileView 2711T terminal and
controller is recommended for a higher speed connection.
• When a MobileView 2711T terminal has been exposed to shock (for example, it
is dropped on the ground), test to verify that the E-stop button and enabling
switch still function properly.
• The USB port on the backside of the MobileView 2711T terminal is only for
maintenance. Do not operate the terminal while a USB drive is connected to it.
• Risk assessment and risk reduction are important precautionary measures for
machine safety. For more information, see ISO 12100.
Proper care and handling contribute to MobileView terminal and junction box
safety. For more information on care and handling, see Handle and Care for the
MobileView 2711T Terminal and IP65 Junction Box on page 88.
Programmable Electronic Systems
ATT EN TI ON : Personnel responsible for the application of safety-related
Programmable Electronic Systems (PES) shall be aware of the safety
requirements in the application of the system and shall be trained in using the
system.
16Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 17
Safety Precautions and ElementsChapter 2
Power Supply
All MobileView 2711T terminals meet the Safety Class III requirements for
electrical shock in accordance with EN 61131-2. See Appendix A
power supply requirements for a MobileView 2711T terminal, junction box, and
connection cable.
SHOCK HAZARD: Supply the MobileView terminal and junction box exclusively
from power sources with SELV or PELV circuit protection according to EN 61131-
2.
Only connect voltages and circuits that are separated from dangerous voltages (for
example, by means of sufficient insulation) to connections, terminals or interfaces
up to a rated voltage of 50V DC.
Specifications of power supply lines in the connection cables are:
• Cross section: 26 AWG (0.126 mm
• Material: zinc-coated copper strand
• Line resistance: <136 Ω/km (<219 Ω/mi)
WARNING:
must have a fuse that is rated 3.15A (max) and complies with UL 248.
Failure to install a fuse can result in fire from component failure.
The 24V DC power supply to the control cabinet or operator panel
2
)
for the DC
Enabling Switch
On the MobileView 2711T terminal, the enabling switch consists of a 3-position
operating element with two independent circuits.
WARNING: Only the operator of the enabling device on the MobileView 2711T
terminal is allowed in the dangerous area or zone.
The enabling switch is only suitable as a safety device if the operator of the enabling
switch on the MobileView 2711T terminal recognizes the dangerous situation and
reacts in time to avoid the danger.
Consider reduced speed of movements as a precautionary measure, which can be
done through the risk assessment of machinery.
Enabling Switch Connection Example with a Control Relay
Figure 3 on page 18 shows suggested wiring for the enabling switch with an
Allen-Bradley® safety control relay. If this wiring example is followed, then the
safety function meets Category 4, Performance Level e (CAT. 4, PLe) in
accordance with ISO 13849-1 or SIL 3 in accordance with EN 61508.
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201917
Page 18
Chapter 2Safety Precautions and Elements
Table 3 - Callouts
Item Description
1MobileView 2711T terminal
2Enabling switches circuit board
3Connection cable wires
4Junction box input connection
5Control cabinet
6Junction box terminals
7Allen-Bradley Guardmaster®
safety relay
83-phase motor
Table 4 - Actuating Elements
ItemDescription
Voltage, nom24V DC (typical)
30V DC (max)
Current, nom500 mA (typical)
Inductive load, max 700 mA (DC13)
Figure 3 - Enabling Switch Wiring Example for a First Generation MobileView Terminal Connected
to an IP20 Junction Box
1
2
CH1
CH2
3
4
6
5
+24 V DC
S1
1278910
1278910
X4
X1
1278910
+24 V
GND ED1+ ED1- ED2+ ED2-
7
A1A2
S11
S21
Y32
Reset
0
AM
MM
S12
S22
K2K1
S34
1314
2324
L11
100S-C09EJ23BC
A1A1A2
K1
A2
K2
100S-C09EJ23BC
L1L2L3
External Switched
Stop/Start Circuit
K1
K2
M
• Only if both channels (CH1 and CH2) of the enabling switch are
activated ‘simultaneously’ do output contacts 13-14 and 23-24 close, and
output relays K1 and K2 energize.
• The output relays K1 and K2 do not energize if:
– Only one enabling channel is activated.
– The tolerance value for the simultaneity period is exceeded.
– The feedback control loop at S34 is open.
• If one enabling channel is released after being simultaneously activated, the
forced-guided output contacts 13-14 and 23-24 open, and output relays
K1 and K2 return to their initial position. The output relays only energize
again after both enabling channels have been released and operate
simultaneously again.
8
In this way, the enabling switches avoid the one single error that makes the
safety function inoperable. At the least, one error is recognized at the next
cycle.
18Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 19
Safety Precautions and ElementsChapter 2
Foreseeable Misuse of the Enabling Switch
Foreseeable misuse is when the enabling switch is modified so it stays in the
enabling position. The foreseeable misuse of the enabling switch must be
restricted. The following measures are recommended, which cause the machine
to stop in manual mode.
• Inquiry of the enabling switch when you turn on the machine/plant, and
inquiry of the enabling switch when you change the operating mode from
automatic to manual (the enabling switch must not be in the enabling
position).
• The enabling switch must be released within a defined time period and
pushed into the enabling position again, with the time length defined by
the activity.
Emergency Stop (E-stop)
Push Button
The E-stop push button of a MobileView 2711T terminal meets the
requirements of ISO 13850. The button must be designed as a Category 0 or
Category 1 emergency stop by the risk assessment for the machine. The
connection of the force-guided contacts to an appropriate monitoring system
must meet the safety level that results from the risk assessment of the machine.
See Risk Assessment of Machinery
The E-stop has two potential-free, normally closed contacts to connect external
peripherals, a nominal operating voltage of 24V (safety low voltage in accordance
with EN 61131-2), and a maximum operating current of 500 mA at 24V DC.
WARNING: E-stop push buttons (red-yellow in color) that are not fully
functional can have fatal consequences. E-stop push buttons must be effective
under all circumstances in all operating modes of a machine or plant.
•When the E-stop push button is not wired into an emergency stop circuit, the
MobileView 2711T terminal must be stored where it is not visible to operators.
•The reset of an activated E-stop push button must not result in the uncontrolled
startup of machines or installations.
•The E-stop push button does not replace other safety devices or E-stop buttons
mounted directly on machines.
• Do not use MobileView 2711T terminals with red-yellow E-stop buttons in
applications where the terminal is plugged in and out of junction boxes frequently
or meant for temporary use. Only MobileView 2711T terminals with gray stop push
buttons are meant for these applications.
•Test the functionality of the E-stop push button at least once every six months.
Verify that machine or plant operation stops when the button is pushed.
• When a MobileView 2711T terminal has been exposed to shock (for example, it is
dropped on the ground), test to verify that the E-stop push button still functions
properly.
on page 20.
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201919
Page 20
Chapter 2Safety Precautions and Elements
Risk Assessment of Machinery
For the risk assessment for the machinery, use the standards in ISO 12100, “Safety
of machinery - General principles for design - Risk assessment and risk reduction.”
MobileView 2711T Terminal
Operation
Figure 3 on page 18
an Allen-Bradley control relay with the enabling switches. The control system must
be designed for the safety level that results from the risk assessment of ISO 12100.
The MobileView 2711T terminal is a high-quality device that is equipped with
state-of-the-art electronics.
shows how a first generation MobileView 2711T terminal uses
ATTENTION: To avoid malfunctions or damage through improper handling,
follow these instructions during operation.
• Do not operate the terminal if the cable is damaged or pinched. To avoid
damaging the cable, do not place the cable over or around sharp objects.
• When the terminal is not in use, hang the terminal on the mounting bracket
(ordered separately) or place inside a cabinet or enclosure.
• To avoid impact damage to the terminal, do not set the terminal on unstable
surfaces and keep the cable clear of high traffic areas.
~ If the terminal falls to the ground, verify that the emergency stop switch
and enabling switch remain operable before you use the terminal on any
machinery.
• To avoid damage to the operating elements, do not set the terminal on its
operating side.
• Do not set the terminal near heat sources and avoid direct sunlight.
• Do not expose the terminal to strong magnetic fields or excessive vibrations,
dust, or humidity.
• Use a soft, damp cloth with 50% water and 50% isopropyl alcohol to clean the
operating panel and operating elements. Do not use solvents, scouring agents,
or scrubbing sponges.
• Help prevent foreign objects or liquids from getting into the terminal. Check
the protective covers of the device regularly. Verify that all screws are firmly
tightened and that the housing and cable entrance are not damaged.
• Turn off the power supply before you remove the back cover of the MobileView
2711T terminal. When the back cover is removed, the terminal is sensitive to
electrostatic discharge (ESD).
• If the terminal exhibits any anomaly, have the unit thoroughly and fully tested
by the manufacturer or authorized repair dealer before you operate the
terminal again.
• Do not use sharp objects, such as a screwdriver, on the touch screen. Scratching
the surface of the touch screen can damage the display and compromise the IP
rating.
20Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 21
Safety Precautions and ElementsChapter 2
MobileView Junction Box
Operation
MobileView IP20 and IP65 junction boxes are high-quality devices that are
equipped with state-of-the-art electronics.
ATTENTION: To avoid malfunctions or damage through improper
handling, follow these instructions during operation.
• Do not operate a junction box if the cable is damaged or pinched. To
avoid damaging the cable, do not place the cable over or around sharp
objects.
• Do not mount a junction box near heat sources and avoid direct
sunlight.
• Do not expose the a junction box to strong magnetic fields or excessive
vibrations, dust, or humidity.
• Use a soft, damp cloth with water to clean IP65 junction boxes. Do not
use solvents, scouring agents, or scrubbing sponges.
• Help prevent foreign objects or liquids from getting into a junction box.
Check the protective covers of the device regularly. Verify that all screws
are firmly tightened and that the housing and cable entrance are not
damaged.
• Turn off the power supply before you remove an IP65 junction box from
its cover plate. When the back plate is removed, the junction box is
sensitive to ESD.
• If a junction box exhibits any anomaly, have the device thoroughly and
fully tested by the manufacturer or authorized repair dealer before you
operate the junction box again.
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201921
Page 22
Chapter 2Safety Precautions and Elements
Notes:
22Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 23
Operate the Terminal
Top icPa ge
Install a Connection Cable to a MobileView Terminal23
The 22-pin MobileView Connection Cable29
Adjust the Touch Screen30
Shut Down the MobileView 2711T Terminal31
Install the Mounting Brackets32
Chapter3
Install a Connection Cable
to a MobileView Terminal
This section provides details on the following topics:
• Remove the Back Cover
• Install the Connection Cable to the MobileView 2711T Terminal
• Relocate the Connection Cable
IMPORTANT20-pin connection cables work only with first generation MobileView™ 2711T
terminals and IP20 junction boxes. Its cable connector (shown as S1 on
page 28
) is silver.
22-pin connection cables are meant for second generation MobileView 2711T
terminals and IP65 junction boxes. Its cable connector (shown as S1 on
page 29
) is black.
The following installation instructions apply to either connection cable type.
Remove the Back Cover
This section shows how to remove the back cover of the MobileView 2711T
terminal. When the back cover is removed, you have access to the area that
contains all connectors except the USB port.
SHOCK HAZARD: Disconnect all power to the MobileView 2711T terminal
before you remove its back cover.
When the back cover is removed, the MobileView 2711T terminal is sensitive to
electrostatic discharge (ESD).
1. Place the MobileView 2711T terminal with the display side down on
st
able, flat surface free of debris.
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201923
a
Page 24
Chapter 3Operate the Terminal
Back Cover
Connection
Cable
Cable Connector S3 to
PCB Connector ETH
(Communicat ion Inter face)
SD Card™
(1)
Circuit Board
Serial No. Label
Cable Channel
(1 of 2)
Cable Connector S2 Connects to
PCB Connector S1 (Power and
Safety Connections)
Reset
Button
Cable channel that is used is
only for example. Use channel
that is best suited for your
application.
Cable Cha nnel
(2 of 2)
(1)
The 2711T-T10I1N1-TC MobileView terminal does not have this feature.
(2)
For first generation terminals, this connection is for a push button or key switch connection. For second generation terminals, this connection is
for an illuminated push button.
Cable Connecto r S4 Conne cts
to PCB Connecto r S2
(2)
2. Use a Torx T10 screwdriver to remove the three screws that secure the back
cover.
TIPThe ‘Image Applied’ label on the back cover was part of the
manufacturing process. Therefore, you can remove and discard this
label.
3. Carefully lift off the back cover and set it aside.
Figure 1
shows the main circuit board of the MobileView 2711T terminal with
the back cover removed.
Figure 1 - Printed Circuit Board (PCB) with Back Cover Removed
IMPORTANTUse the reset button when MobileView 2711T terminal functionality ‘locks up’
24Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
and you cannot restart from the terminal-desktop screen.
Page 25
Operate the TerminalChapter 3
Back Cover
Cable connection
with open port
(as factory shipped).
Cable connection
with hex plug
installed.
IMPORTANT The MobileView 2711T terminal is shipped with the above cable-connection
port open for right-hand operation.
When the cable is connected to this port, you can hold the terminal with your
left arm, operate the enabling switch with your left hand, and operate the
terminal touch screen with your right hand.
Install the Connection Cable to the MobileView 2711T Terminal
The connection cable can be attached on the right or left side of the MobileView
2711T terminal for right- or left-hand operation.
IMPORTANTThe MobileView 2711T terminal is shipped with the cable connection port
open for right-hand operation. For more information, see Figure 2
Use the following tools to install the connection cable.
• 19 mm open-end wrench or spanner
• Torx T10 screwdriver
•8 mm hex key
To install the cable, perform the following steps.
1. Decide on which cable-connection port of the terminal to install the cable;
see Figure 2
Figure 2 - Cable Connections on MobileView 2711T Terminals
.
.
2. If you want left-hand operation, remove the plug with an 8 mm hex key.
Set the plug aside.
3. Remove the back cover as detailed on page
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201925
23.
Page 26
Chapter 3Operate the Terminal
Strain Relief
Connector-cable Assembly
Gray Fitting
4. If present, unscrew and remove the gray fitting from
the connector-cable
mounting assembly.
5. Unscrew the strain relief from the connector-cable mounting assembly to
allow the red cable to slide freely.
6. Gently feed the three terminals at the end of the red cable into the chosen
cable connection and up through the cable channel.
IMPORTANT
Do not force the cable terminals through the channel. If you encounter
resistance, slowly pull the cable towards you until it moves freely again.
If necessary, slide the connector-cable assembly farther down the
cable to assist cable feed through the channel.
7.
When the three terminals reach the main circuit board, carefully plug each
terminal into its connection. See
Figure 1 on page 24
for where each terminal
is connected.
IMPORTANTVerify that there is a snap sound when you plug each terminal into its
corresponding connection, which confirms that the terminal is
properly connected.
8. After each terminal is securely connected, reinstall the back cover.
Use a Torx T10 screwdriver to reinstall the three cover screws.
9. Install the connector-cable mounting assembly into the cable connection
of the MobileView 2711T terminal.
10. Reinstall the strain relief to the connector-cable mounting assembly.
11. Tighten the strain relief and the connector-cable mounting assembly with
the 19 mm open-end wrench or spanner.
Torque the connector-cable mounting assembly to 1.2 N•m (10.6 lb•in.).
12. If you chose left-hand operation, reinstall the plug in the open cableconnection port with an 8 mm hex key.
Torque the plug to 1.2 N•m (10.6 lb•in.).
26Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 27
Operate the TerminalChapter 3
Relocate the Connection Cable
Use the following tools to relocate the connection cable.
• 19 mm open-end wrench or spanner
• Torx T10 screwdriver
•8 mm hex key
To relocate the cable, perform the following steps.
1. Remove the plug with the 8 mm hex key from the side where you are going
to relocate the cable.
Set the plug aside.
TIPSee step 5
on page 26 to identify the components in steps 2 and 3.
2. Unscrew the strain relief from the connector-cable mounting assembly
with the 19 mm open-end wrench or spanner.
3. Disconnect the connector-cable mounting assembly from the cable
connection of the terminal with the 19 mm open-end wrench or spanner.
4. Remove the back cover as detailed on page 23
.
5. Disconnect the terminal connections at S2, S3, and S4. See Figure 1 on
page 24 for their locations.
6. Gently pull the cable while you guide the three disconnected terminals out
through the cable channel and cable connection.
IMPORTANTDo not force the disconnected terminals through the channel, or wires
can be stripped from their connectors.
7. Follow step 6
through step 11 on page 26 to complete the cable relocation.
8. Reinstall the plug with the 8 mm hex key in the cable connection from
which the cable was removed.
Torque the plug to 1.2 N•m (10.6 lb•in.).
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201927
Page 28
Chapter 3Operate the Terminal
50 mm ±2 (2 in. ±0.08)
10 mm ±2 (0.4 in. ±0.08)
60 mm ±3 (2.4 in. ±0.12)
40 mm ±3
(1.6 in. ±0.12)
5, 10, or 15 m
(16.4, 32.8, or 49.2 ft)
1
3
4
6
7
9
10
12
13
15
16
17
18
19
20 11
8
5
14
2
Connection Cable
S1 (cable connector)
S2
S3
S4
S2 Detail
11
9
7
5
3
1
12
10
8
6
4
2
The 20-pin MobileView Connection Cable
The 20-pin connection cable connects a first generation MobileView 2711T
terminal to an IP20 junction box. The connection cable is 5, 10, or 15 meters
(16.4, 32.8, or 49.2 feet) long. This cable withstands water, cleaning agents,
motor oil, drilling oils, grease, lubricants, and condensates that contain
hydrochloric acid.
ATT EN TI ON : For the IP20 junction box terminals (X1…X4) listed in the
following table, see Figure 3 on page 36
28Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 29
Operate the TerminalChapter 3
50 mm ±2 (2 in. ±0.08)
10 mm ±2 (0.4 in. ±0.08)
60 mm ±3 (2.4 in. ±0.12)
5, 10, or 15 m
(16.4, 32.8, or 49.2 ft)
Connection Cable
S1 (cable connector)
S2
S2 Detail
S4
S3
40 mm ±3
(1.6 in. ±0.12)
1
11
9
7
5
3
1
12
10
8
6
4
2
3
4
6
7
9
10
12
13
15
16
17
18
19
20
21
22
11
8
5
14
2
The 22-pin MobileView Connection Cable
The 22-pin connection cable connects a second generation MobileView 2711T
terminal to an IP65 junction box. The connection cable is 5, 10, or 15 meters
(16.4, 32.8, or 49.2 feet) long. This cable withstands water, cleaning agents,
motor oil, drilling oils, grease, lubricants, and condensates that contain
hydrochloric acid.
MobileView
TerminalConnection Cable
Cable
Wire ColorSignal Description
Not used
PCB Connector
S1,
Power and Safety
Conne ction
ETH,
Communication
Interface
S2,
Illuminated
Push But ton
(1) Shielded.
Connector
No.
Connector
Pin No.
S1 Cable
Pin No.
S2110pink24V DC
29blackGND_IN
37brownE-stop, circuit 2 (+)
422white-greenE-stop, circuit 2 (-)
56grayE-stop, circuit 1 (+)
619red-blueE-stop, circuit 1 (-)
718green-brownEnabling switch, circuit 1 (+)
820yellowEnabling switch, circuit 1 (–)
98greenEnabling switch, circuit 2 (+)
1021gray-pinkEnabling switch, circuit 2 (–)
S31
(1)
(1)
2
(1)
3
(1)
6
1blueTD+ (transmit)
2orangeTD- (transmit)
3whiteRD+ (receive)
4redRD- (receive)
S4211violetE-stop, illuminated (+)
412wh ite-pinkE-stop, illuminated (–)
15whiteSemi-wireless jumper
314blueSemi-wireless jumper
513white-blueBox ID
15Li1Bridge
—
16Li1Bridge
17—
S1 Pins Detail
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201929
Page 30
Chapter 3Operate the Terminal
Adjust the Touch Screen
WARNING:
properly, the screen may be difficult to read and use of this screen could result in
a potentially hazardous outcome. Do not use the LCD touch screen under these
circumstances.
The design of the system must take into account the possibility of the LCD screen or
LCD touch screen losing functionality and unable to be used to maintain or change
control of the system. The touch screen shall not be the single point of control of
critical functions and is not intended to replace an E-stop.
Design of the system should follow all applicable code and good engineering
practice. Factors to consider include:
• The possibility of an unreadable LCD screen
• The possibility of an inoperable touch screen
• Unexpected communication errors or delays
• Operator error in the control of the system
• Proper use of E-stops and other safety practices
The user shall provide means to achieve a safe state during anomalies and to verify
that the system has adequate redundancy for critical functions.
Failure to follow these instructions can result in death, serious injury, or equipment
damage.
If the LCD screen darkens or if the backlight is not functioning
Adjust the Display Brightness
All MobileView 2711T terminals have an adjustable display-brightness setting
that can be adjusted through the Power Options icon on the terminal desktop.
The display-brightness default setting is 70%.
IMPORTANTIncreasing the brightness from the default setting reduces the life of the LED
backlight, particularly at high temperatures.
Recalibrate the Touch Screen
The touch screen is calibrated before shipment. You can recalibrate the touch
screen. For more information, see
To uc h Ca l ib ra ti on on page 74
.
30Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 31
Operate the TerminalChapter 3
Shut Down the MobileView
2711T Terminal
To shut down the MobileView 2711T terminal, perform the following steps.
IMPORTANTIf you disabled EWF to make application changes, then you must enable EWF
again before your shut down the MobileView 2711T terminal.
1. Close any open applications and return to the MobileView 2711T
terminal desktop.
2. Tap on the desktop task bar to shut down the MobileView 2711T
terminal.
3. Tap OK on the shutdown confirmation dialog box.
The terminal shuts down.
on page 57 before you shut down the
Disconnect Power from the MobileView 2711T Terminal
To disconnect power from the terminal, disconnect the tethered cable from the
MobileView junction box.
IMPORTANTDo not disconnect the tethered cable from the junction box until you first shut
down the MobileView 2711T terminal.
If you disconnect power from the terminal before you first shut it down, then
you risk the following:
• You can corrupt the Windows operating system
• You lose application settings that were changed while the terminal was
powered up
• You can corrupt any applications that were running, such as FTView ME
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201931
Page 32
Chapter 3Operate the Terminal
All dimensions are in mm (in.)
200 (7.9)
100 (3.9)
A
B
100 (3.9)
6 (0.24)
6 (0.24)
Detail A
Detail B
6 (0.24)
6 (0.24)
393 (15.5)
118 (4.6)
Install the Mounting
Brackets
There are two mounting brackets available for MobileView terminals. Both
brackets are an accessory, which means each one must be ordered separately from
the MobileView 2711T terminal.
The MobileView standard mounting bracket (Cat. No. 2711T-BRACKET) is
used for stationary operation or storage of the terminal. The mounting bracket
ships with a cutout template, publication 2711T-DS001
, for installation.
Use suitable flat-head screws (not shipped with product) to mount the bracket.
32Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 33
Operate the TerminalChapter 3
All dimensions are in mm (in.)
365 (14.4)
171 (6.7)
Use either location
on each side of the
bracket to lock the
MobileView terminal
to the bracket.
453 (17.8)
161 (6.3)
Lock Handle
The MobileView VESA® mounting bracket (Cat. No. 2711T-VMBRACKET)
connects to the back of the MobileView terminal, so the terminal can be
mounted, stored, and locked into the bracket. This bracket is when locked
storage is preferred.
The mounting bracket ships with a cutout template, publication 2711T-DS003
for installation.
TIPThe lock handle turns when lifted for easier movement of its locking pin. When
you use the lock handle, verify that it locks flush against the bracket surface. If
not, lift and turn the lock handle slightly until it locks fully.
Use suitable flat-head screws (not shipped with product) to mount the bracket.
,
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201933
Page 34
Chapter 3Operate the Terminal
Notes:
34Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 35
Install and Operate the Junction Boxes
Top icPa ge
Junction Box Overview35
The MobileView IP20 Junction Box36
The MobileView IP65 Junction Box39
Chapter4
Junction Box Overview
There are three junction boxes available for MobileView™ terminals. There is one
IP20-rated junction box, which can only work with first generation MobileView
terminals, 20-pin connector cables, and the silver, 20-pin bridge connector. There
are two IP65-rated junction boxes, both which work with select MobileView
terminals
22-pin bridge connector.
An IP20 junction box must be installed inside a control cabinet. Both IP65
junction boxes can be installed outside a control cabinet. One IP65 junction box,
2711T-JBIP65DMI, provides On-Machine™ connectivity, where you can move
the junction box closer to the application or on the machine, thus reducing the
number of components in a control cabinet.
A second generation MobileView terminal can be connected and disconnected
from an IP65 junction box for 10 seconds without opening the machine,
equipment, or system-based E-stop circuits. A black, 22-pin bridge connector or
another second generation MobileView terminal must be connected within 10
seconds, or the two junction box E-stop circuits are opened for safety reasons and
an E-stop is triggered.
(1)
, 22-pin connector cables, and the black,
WARNING: You cannot use an IP65 junction box with 2711T-B10K1N1, 2711TB10M1N1, or 2711T-T10R1N1 MobileView terminals, which are terminals with
a key switch or a momentary push button.
WARNING: Although IP65 junction box 2711T-JBIP65DMI provides
On-Machine connectivity, do not install this junction box in an area or on a
surface that is a hazardous location.
IMPORTANTThe safety electronics of the E-stop bypassing of an IP65 junction box are
designed with double circuits, and facilitates implementation up to Category 4,
Performance Level e (CAT. 4, PLe) in accordance with EN ISO 13849-1 or
SIL 3 in accordance with EN 61508.
(1) IP65 junction boxes work with 2711T-F10GIN1, 2711T-T10G1N1, 2711T-B10I1N1, and 2711T-T10I1N1-TC MobileView terminals.
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201935
Page 36
Chapter 4Install and Operate the Junction Boxes
1234
LAN
56
654321
7
8 9 10 11
24V DC
GND
69 mm
(2.72 in.)
88 mm (3.46 in.)
37 mm
(1.46 in.) Dia.
5.5 mm
(0.22 in.) Dia.
6 mm
(0.24 in.)
55.6 mm (2.19 in.)
X1
X2
X3
X4
Wall thickness 0.8…5 mm (0.03…0.2 in.)
X4 Detail
57 mm (2.24 in.)
35 mm (1.38 in.)
Square
The MobileView IP20
Junction Box
This section provides information on the following topics:
• Mount and Connect the IP20 Junction Box
• Connect a First Generation MobileView Terminal to the IP20 Junction
Box
• Connect to an Ethernet Network
Mount and Connect the IP20 Junction Box
The MobileView IP20 junction box (2711T-JBIP20DC) connects a first
generation MobileView 2711T terminal and 20-pin connection cable into a
control system.
Figure 3 - IP20 Junction Box Dimensions and Connector Descriptions
Connector Description
X111-pin terminal for power, and safety circuits of E-stop push button and enabling switch of the first
generation MobileView 2711T terminal.
X26-pin terminal for the optional push button or the optional key switch.
X3LAN switch for Ethernet connectivity to a control system network.
X420-pin female connection for the MobileView connection cable; see page 28
for cable pinout details.
SHOCK HAZARD: Supply the junction box and terminal exclusively from power
sources with SELV or PELV circuit protection according to EN 61131-2.
Only connect voltages and circuits that are separated from dangerous voltages (for
example, by means of sufficient insulation) to connections, terminals or interfaces
up to a rated voltage of 50V DC.
Connect a First Generation MobileView Terminal to the IP20 Junction
Box
To power up or start a first generation MobileView 2711T terminal, insert a 20pin connection cable into the MobileView IP20 junction box.
Figure 4
the MobileView IP20 junction box.
shows how a first generation MobileView 2711T terminal connects to
36Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 37
Install and Operate the Junction BoxesChapter 4
24V DC Power
Control Cabinet Wall
0.8…5 mm (0.03…0.2 in.) thickness
Connection Cable
See page 28
for
connector descriptions.
57 mm (2.25 in)
Red dot on cable connector must align
with red dot on junction box.
Junction Box
Junction Box Cap
GND
GND
IMPORTANTA 20-pin connection cable has a silver cable connector, as shown above. A
22-pin connection cable has a black cable connector, as shown on page 54
.
You cannot use a 20-pin connection cable with second generation
MobileView terminals or either IP65 junction box.
For what MobileView devices work with a 22-pin connection cable, see
page 54
.
Figure 4 - Typical Connection of a First Generation MobileView Terminal to an IP20 Junction Box
654321
1234
GND
24V DC
56
8 9 10 11
7
LAN
Junction Box Cap
A cap is provided to cover the IP20 junction box opening when the cable is not
connected; see Figure 4
connections from environmental elements.
Use one of the two bottom mounting screws of the junction box to attach the
tethered cable of the cap to the control cabinet.
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201937
. The cap helps protect the opening and its pin
Page 38
Chapter 4Install and Operate the Junction Boxes
S2
S3
S1X4X1
X3
X2
X2 Options
3-position key switch:
1: Left position
2: Center position
3: Common
4: Right position
38Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Electrical Specifications
24V DC power supply• See Table 13 on page 94 for the 24V DC power supply requirements.
• See Pow er Supp ly on page 17 for additional information.
Page 39
Install and Operate the Junction BoxesChapter 4
18
Connect to an Ethernet Network
First generation MobileView 2711T terminals are equipped with an Ethernet
interface that supports TCP/IP protocol at 10/100 Mbps for half/full-duplex
communication.
The MobileView IP65
Junction Box
ATTENTION:
Under high noise situations, the Ethernet network can have packet
loss of <10% at 100Mbps. By design, Ethernet communication resends packets,
so there is no data loss but there is a possible reduction in communication speed.
The Ethernet connector at X3 on the IP20 junction box provides a connection to
an Ethernet network. The connector uses an 8-pin, RJ45 modular jack
connector. Pinouts are as follows.
Table 4 - IP20 Junction Box Ethernet Pinouts (X3)
Pin # Ethernet SignalPin # Ethernet SignalPin # Ethernet Signal
1TD+4Not used7Not used
2TD-5Not used8Not used
3RD+6RD-
There are two IP65 junction boxes that work with second generation
MobileView terminals and 22-pin connection cables. 2711T-JBIP65DC1 is the
IP65 junction box with cord grips that must be wired by the customer.
2711T-JBIP65DM1 is the IP65 junction box with M12 On-Machine
connections that is factory-wired.
WARNING: You cannot use an IP65 junction box with 2711T-B10K1N1,
2711T-B10M1N1, or 2711T-T10R1N1 MobileView terminals, which are
terminals with a key switch or a momentary push button.
This section provides information on the following topics.
DescriptionPage
Mount the IP65 Junction Box Back Plate40
Temporarily Mount the IP65 Junction Box41
Wire the 2711T-JBIP65DC1 Junction Box42
Configure the 2711T-JBIP65DC1 Junction Box46
Configure the 2711T-JBIP65DM1 Junction Box48
Mount the IP65 Junction Box to Its Back Plate48
Connect M12 On-Machine Connectors to the 2711T-JBIP65DM1 Junction Box49
Connect Power to IP65 Junction Boxes50
IP65 Junction Box Status Indicator Lights52
Connect a Second Generation MobileView Terminal to an IP65 Junction Box54
Connect a Black Bridge Connector to an IP65 Junction Box54
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201939
Page 40
Chapter 4Install and Operate the Junction Boxes
221.1 (8.7)
140 (5.51)
132.5
(5.22)
172 (6.77)
40
(1.57)
162.1
(6.38)
Mounting
Holes,
4 x 4.5 (0.18)
NOTE: All dimensions are in mm (in.)
Mount the IP65 Junction Box Back Plate
IP65 junction boxes are shipped with their back plate removed so you perform
certain functions for each junction box as needed. This section provides
information on how to mount the back plate of either IP65 junction box.
IP65 junction boxes are shipped with Second Generation MobileView Tethered
Operator Terminal IP65 Junction Box Mounting Template, publication
2711T-DS004
junction box to drill the mounting holes.
IMPORTANTConsider the following before you mount an IP65 junction box:
2711T-JBBKCOVER Back Cover Plate Accessory
This accessory is for rear access to the junction box from inside a control cabinet.
This cover plate provides quick access to configurable components for both
junction boxes (see Figure 10 on page 46
otherwise be directed through cord grips on the 2711T-JBIP65DC1 junction
box.
. Use this mounting template or the back plate of the IP65
• Do not mount near a heat source or where direct sunlight is likely.
• Do not mount where excessive mechanical vibrations, excessive dust,
humidity, or strong magnetic fields are likely.
), and to reduce cables that might
The cover plate is fitted with a seal. To maintain a tight seal and the IP65 rating
(when installed on an IP65-rated control cabinet), install the cover plate on an
even surface.
IMPORTANTAny cable fed through the control cabinet wall must be smaller than the hole in
the cabinet wall.
Provide stress relief for the cables on the control cabinet side when you wire an
IP65 junction box with this back cover plate.
Figure 6 - 2711T-JBBKCOVER Back Cover Plate Dimensions
40Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 41
Install and Operate the Junction BoxesChapter 4
132.5 mm
(5.22 in.)
140 mm (5.5 in.)
70 mm
(2.76 in.)
221.1 mm (8.7 in.)
172 mm (6.77 in.)
162.1 mm
(6.38 in.)
To mount the back plate of an IP65 junction box, perform the following steps.
IMPORTANTThe following instructions also apply to the back cover plate accessory, Cat. No.
2711T-JBBKCOVER.
1. Determine where to mount the junction box.
Use the dimensions in Figure 6
or Figure 7 to decide where to locate the
junction box in a safe area that is easily accessible for a terminal operator.
9. Before you reinstall the junction box to its back plate, consider how you
plan to use the junction box with a second generation MobileView
terminal.
IfThen
You plan to use a second generation MobileView
terminal that does not have Box ID functionality
You plan to use a second generation MobileView
terminal with Box ID functionalit y with multiple
IP65 junction boxes
You want to adjust the brightness of the
illuminated E-stop button on a second generation
MobileView terminal
You must activate a DIP switch; see DIP Switch on
page 46.
You can assign an identification (ID) number for each
junction box specific to its application; see Box ID
Functionality on page 47.
You can press an adjustment button for four possible
brightness levels; see Illuminated E-stop Button
Brightness on page 47.
10. After you perform any suggestions in step 9
, use a Torx 10 screwdriver and
the six screws to reinstall the junction box to its cover plate.
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201943
1S1611-pin terminal for power, and safety circuits of E-stop push button and enabling switch
2ETH3, ETH28-pin, RJ45 terminal for Ethernet connectivity to a control system network. Use one
3S106-pin terminal for an application or control system where multiple IP65 junction boxes are
PCB
Description Description
of the MobileView 2711T terminal. For more details, see S16 Terminal Pin Descriptions
page 44.
terminal for input and the other terminal for output. For more details, Ethernet (ETH3,
ETH2) Connections on page 45.
used. This terminal helps identify which IP65 junction box has a second generation
MobileView terminal attached to it. For more details, S10 Terminal Pin D escriptions on
page 45.
S16 Terminal Pin Descriptions
Pin
No.
1N.C.Not connected
2ZT2-Enabling device 2 safe input
3ZT1-Enabling device 1 safe input
4ZT2+Enabling device 2 test input
5ZT1+Enabling device 1 test input
6ES2One side of E-stop 2 relay (no polarity)
7ES1One side of E-stop 1 relay (no polarity)
8ES2One side of E-stop 2 relay (no polarity)
9ES1One side of E-stop 1 relay (no polarity)
10–Ground (GND) input
11+24V DC power supply
PCB
DescriptionDescription
on
Electrical Specifications
24V DC power supply• See Table 10 on page 93
44Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
• See Pow er Supp ly on page 17 for additional information.
for the 24V DC power supply requirements.
Page 45
Install and Operate the Junction BoxesChapter 4
18
Pin #Ethernet SignalPin #Ethernet Signal
1TD+5Not used
2TD-6RD-
3RD+7Not used
4Not used8Not used
Ethernet (ETH3, ETH2) Connections
Second generation MobileView 2711T terminals are equipped with an Ethernet
interface that supports TCP/IP protocol at 10/100 Mbps for half/full-duplex
communication.
ATTENTION:
Under high noise situations, the Ethernet network can have packet
loss of <10% at 100 Mbps. By design, Ethernet communication resends packets,
so there is no data loss but there is a possible reduction in communication speed.
The two Ethernet connectors on the IP65 junction box provide connection to an
Ethernet network. Each connector uses an 8-pin, RJ45 modular jack connector.
Pinouts are as follows.
S10 Terminal Pin Descriptions
Pin
No.
1DRY
2DRY
3KEY3
4KEY2
5KEY1
6KEY0
(1) Closed when a second generation MobileView terminal is connected.
When an application or control system has multiple IP65 junction boxes available,
this I/O is used to determine which junction box has a second generation
MobileView terminal connected to it.
PCB
DescriptionDescription
(1)
One side of dry contact relay (no polarity)
(1)
One side of dry contact relay (no polarity)
No connection
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201945
IMPORTANTThe DRY contact signal can be used in the control application and is designed
only for purposes that are not safety related.
Page 46
Chapter 4Install and Operate the Junction Boxes
1
2
3
Configure the 2711T-JBIP65DC1 Junction Box
The 2711T-JBIP65DC1 junction box can be configured to work with second
generation MobileView terminals with Box ID functionality and illuminated
E-stop buttons.
1B4A DIP switch for MobileView terminals without B ox ID functionality. Activate this DIP
2BOX IDTwo hexadecimal rotary switches for MobileView terminals with
3ADJUSTUse this switch to set the brightness of the illuminated E-stop button on a second
PCB
Description Description
switch if the MobileView terminal has an illuminated E-stop button. For more details, see
DIP Switch on page 46.
Box ID functionality. Use
these switches to set an identification (ID) number on an IP65 junction box. For more
details, see Box ID Functionality on page 47.
generation MobileView terminal. For more details, see Illuminated E-stop Button
Brightness on page 47.
DIP Switch
If a MobileView terminal does not have Box ID functionality, then use this DIP
switch to configure whether or not an illuminated E-stop button is used on the
MobileView terminal.
IfThen
The MobileView terminal to be used has no Box ID
functionality and no illuminated E-stop button (such as
MobileView terminals with gray push b uttons, cat. nos.
2711T-F10G1N1 and 2711T-T10G1N1)
All DIP switches must be
deactivated (factory se t as
standard)
The MobileView terminal to be used has no Box ID
functionality but has an illuminated E-stop button
Activate DIP switch 8
IMPORTANTIf the MobileView terminal being used has Box ID functionality and an
illuminated E-stop button, then no action is needed. The IP65 junction box
automatically detects the illuminated E-stop button, and all factory set DIP
switch settings remain deactivated.
46Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 47
Box ID Functionality
C
B
A
9
8
7
6
5
4
3
2
1
0
F
E
D
C
B
A
9
8
7
6
5
4
3
2
1
0
F
E
D
If you have a second generation MobileView terminal with Box ID functionality,
then you can set an ID number on an IP65 junction box. With an ID number,
only settings specific to that application are available on the MobileView
terminal, especially where one MobileView terminal with Box ID functionality is
used between multiple IP65 junction boxes in various locations. Use the two
hexadecimal rotary switches to set Box IDs from 0 to 255 as hexadecimal values.
To use Box ID functionality with FactoryTalk® View ME software, access the
Rockwell Automation Knowledgebase link at
ATT EN TI ON : Instructions are included in AID 1043633 to first download
ActiveX control for second generation MobileView terminals with firmware
versions before 9.0.
ActiveX control is already included in MobileView firmware versions 9.0 or later.
Left
Switch
Setting
(1) Factory set as standard.
Right
Switch
Setting
00 0
0F151F31AF175FF255
MobileView
Ter min al
Number
(1)
Left
Right
Switch
Setting
Switch
Setting
1016A0160F0240
MobileView
Ter min al
Number
Left
Switch
Setting
Right
Switch
Setting
MobileView
Ter min al
Number
Left
Switch
Setting
Right
Switch
Setting
Illuminated E-stop Button Brightness
You can use a button on the IP65 junction box terminal to
adjust the illuminated E-stop push button on a second
generation MobileView terminal.
WARNING: To adjust the brightness, power must be applied to the IP65
junction box, and a second generation MobileView terminal must be connected
to the junction box.
To avoid ESD damage to the junction box and to avoid electrical shock to the
adjuster, only qualified personnel should perform this adjustment.
Available brightness levels are 95% (factory setting), 50%, 25%, and 12.5%. Each
press of the button moves to the next brightness level. After you reach 12.5%
brightness, the next press cycles back to 95%.
MobileView
Ter min al
Number
IMPORTANTOnly adjust the brightness level of the illuminated E-stop button if it is
appropriate for the environment where the second generation MobileView
terminal is being used. Too low of a brightness setting can be difficult to see or
can be misinterpreted.
The set brightness level is maintained, even after a power loss.
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Chapter 4Install and Operate the Junction Boxes
Configure the 2711T-JBIP65DM1 Junction Box
The 2711T-JBI65MI junction box with M12 On-Machine connections is
factory-wired. It is still shipped with the back plate removed, so you can configure
Box ID functionality or adjust the brightness of the illuminated push button on
the MobileView terminal before you mount the junction box to its back plate and
connect the M12 On-Machine connections.
SHOCK HAZARD: When the back plate is removed, the circuit board inside the
2711T-JBIP65DM1 junction box is sensitive to electrostatic discharge (ESD).
Use an anti-static wriststrap connected to the work surface, and properly grounded
tools and equipment.
Box ID Functionality
See Figure 10 on page 46 for where to find the Box ID address switches on the
junction box circuit board.
See page 47
junction box.
for how to configure Box ID functionality for your 2711T-JBI65MI
Illuminated E-stop Button Brightness
See Figure 10 on page 46 for where to find the illuminated E-stop button on the
junction box circuit board.
See page 47
terminal meant to attach to your 2711T-JBI65MI junction box.
for how to set the brightness of a second generation MobileView
Mount the IP65 Junction Box to Its Back Plate
To mount an IP65 junction box to its back plate, perform the following steps.
1. If you temporarily mounted the IP65
junction box as detailed in Te mp o r a r i l y
Mount the IP65 Junction Box on
page 41, remove the junction box from
the screw bosses.
2. Align the IP65 junction box with its
mounted back plate.
IMPORTANTTo maintain a tight seal and the IP65 rating, verify that the junction
box is seated properly to the cover plate.
3. Mount the junction box to its back plate with the six supplied screws.
Torque the six screws to 0.85…1.15 N•m (7.5…10.2 lb•in).
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Install and Operate the Junction BoxesChapter 4
1
2
3
5
4
1
Table 7 - M12 On-Machine Connector Descriptions
Item
No. Connector DescriptionConnector Type
(1)
(1) All connectors are M12 except for the Mini-DIN power connector.
1Ethernet I/OD-code pin female
2Dry contact5-pin micro-style male
3Enabling device5-pin I/O male
4DC control powerMini-DIN 4-pin male
5E-stop5-pin I/O male
4
2
3
1
5
Connect M12 On-Machine Connectors to the 2711T-JBIP65DM1
Junction Box
To connect M12 On-Machine connectors to the 2711T-JBIP65DM1 junction
box, perform the following steps.
5—5E-stop 1 test output5Enabling device 1 test output
M12 Dry Contact
Pin Descriptions
Pin
No.
M12 E-stop
Pin Descriptions
Pin
No.
M12 Enabling Device
Pin Descriptions
Mini-DIN DC Power Pin Descriptions
Pin
No.Description
1Power –
2—
3Power +
4—
Connect Power to IP65 Junction Boxes
After an IP65 junction box has been mounted, configured, and wired or
connected, apply power to the junction box.
For information on 24V DC power supply requirements, see
page 17.
Power Supply on
SHOCK HAZARD: Supply the IP65 junction box and the second generation
MobileView terminal exclusively from power sources with SELV or PELV circuit
protection according to EN 61131-2.
Only connect voltages and circuits that are separated from dangerous voltages (for
example, by means of sufficient insulation) to connections, terminals or interfaces
up to a rated voltage of 50V DC.
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Install and Operate the Junction BoxesChapter 4
After power has been applied, perform the following steps to verify that the IP65
junction box is performing correctly.
IMPORTANTSee IP65 Junction Box Status Indicator Lights
on page 52 or Troubleshoot the
IP65 Junction Box on page 90 for what the following colors represent.
1. Verif y that the power status indicator on the front of the IP65 junction box
is lit and green in color.
2. Verify that the Ethernet status indicator on the front of the IP65 junction
box is lit and green in color.
3. Connect a second generation MobileView terminal.
a. If the MobileView terminal has an illuminated E-stop button, verify
that the illuminated E-stop status indicator on the front of the IP65
junction box is lit and green in color.
b. Verify that the status indicator bar on the front of the IP65 junction
box is lit and solid green in color.
4. Push the illuminated E-stop push button on the second generation
MobileView terminal to trigger a stop.
Verify that the status indicator bar on the front of the IP65 junction box is
lit and solid red in color.
5. Disconnect the MobileView terminal.
IMPORTANTWhen you disconnect a second generation MobileView terminal from
an IP65 junction box, it begins a 10-second countdown to a system
emergency stop. Therefore, you have 10 seconds to reconnect a second
generation MobileView terminal or black bridge connector to keep the
safety circuit complete.
a. Verify that the status indicator bar on the front of the IP65 junction
box changes from solid red to solid yellow.
b. Verify that the status indicator bar reduces one blinking yellow light
after each 1.67 seconds of disconnect time.
IMPORTANTOnly perform step c if you are commissioning the unit, performing
maintenance, or testing safety equipment, because step c triggers
a system emergency stop.
c. After 10 seconds of disconnect time, verify that all six lights of the
status indicator bar are off and subsequently replaced by a blinking
yellow status indicator bar.
The blinking yellow status indicates that the relay outputs of the IP65
junction box are de-energized and therefore open, which triggers an
emergency stop of the system or machine.
WARNING:
An IP65 junction box does not protect against the restart
of a system or machine. Separate protection must be provided on the
system or machine, such as an acknowledgment key.
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Chapter 4Install and Operate the Junction Boxes
Power
Illuminated
E-stop
Status Indicator
Bar
Ethernet
IP65 Junction Box Status Indicator Lights
The front of each IP65 junction box has three status indicators and a status
indicator bar.
Ta b l e 8
explains what each color signifies on the lights and status indicator bar.
Table 8 - IP65 Junction Box Status Indicators and Bar Colors
IndicatorColor DisplayedStatus Indicated
PowerGreenPower is present and the IP65 junction box is ready for operation.
No colorNo power is present or there is a fault during startup.
Illuminated
E-stop
EthernetGreenThe junction box is connected to an Ethernet network.
Status
indicator
(1)
bar
(1) The IP65 junction box must have power (green at power status indicator) for the status bar to display status.
GreenA second generation MobileView terminal with an illuminated E-stop
button is connected to the junction box.
No colorA second generation MobileView terminal without an illuminated E-stop
button is connected to the junction box.
No colorThe junction box is not connected to an Ethernet network.
Solid greenA second generation MobileView terminal with an E-stop button is
connected correctly and the E-stop has not been pressed.
Solid whiteNo second generation MobileView terminal is connected but a 22-pin
bridge connector is connected correctly.
Blinking whiteNo second generation MobileView terminal or 22-pin bridge connector is
connected to t he junction box.
Solid yellowBegins the disconnect count time of 10 seconds after a second generation
MobileView terminal or 22-pin bridge connector is disconnected from the
junction box.
Partial yellowGoing from right to left, a light on the status bar shuts off after 1.67 seconds
of disconnect time has passed. For example, only three of the six lights
remain lit after five seconds of disconnect time.
Blinking yellowWhen no plug is connec ted after 10 seconds, the disconnect timeout forces
the junction box into a safe mode.
Solid redAn E-stop button on a second generation MobileView terminal has been
pressed and safe mode is activated.
ATTENTION: Other colors signify when a second generation MobileView terminal or IP65
junction box are in an error state. To identify these colors, see Troubleshoot the IP65 Junction Box
on page 90.
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Install and Operate the Junction BoxesChapter 4
Reconnect Power to IP65 Junction Boxes
If the IP65 junction box is powered off, the relays of the emergency stop circuits
are no longer actively held closed and the emergency stop circuit is subsequently
opened, which is comparable to an activated E- stop.
When powered off, the input states and E-stop state at that time are saved in the
IP65 junction box memory. When power is restored, these saved states are
subsequently retrieved.
Therefore, the IP65 junction box can have the following states.
StateDescription
NormalA second generation MobileView terminal (with an unactivated E-stop push button) is connected.
Bride activeA black, 22-pin bridge connector is connected.
E-stopThe E-stop push button on the second generation MobileView terminal has been activated.
Error stateThe E-stop push button on the connected, second generation MobileView terminal and the
retrieved E-stop in the IP65 junction box memory are not the same. In this case, the E-stop push
button of the connected MobileView terminal is unactivated but the saved, retained E-stop in the
IP65 junction box memory is activated. Therefore, the E-stop push button on the MobileView
terminal must be activated and then unlocked to reset the IP65 junction box.
Connected/Disconnected Timer State
A second generation MobileView terminal or a black bridge connector must be
connected to the IP65 junction box. When you disconnect one to connect the
other, the IP65 junction box recognizes the disconnection and enters a timer
state, when the operator has a maximum of 10 seconds to reconnect a device.
During this disconnected time, the E-stop of the IP65 junction box is bypassed
until a MobileView terminal with an unactivated E-stop push button or a black
bridge connector is connected.
IfThen
The connected, second generation MobileView
terminal has an illuminated E-stop push button that
is unactivated
The connected, second generation MobileView
terminal has an illuminated E-stop push button that
is properly configured but activated
A black bridge connector is being connectedThe black bridge connector must be connected within 10
No second generation MobileView terminal or black
bridge connector is connected within 10 seconds
(1) You must first configure an IP65 junction box to recognize an illuminated E-stop push button on a second generation
(1)
MobileView terminal. For more information, see DIP Switch
The E-stop push button is recognized by the IP65 junction box
and it is illuminated.
The E-stop push button on the second generation MobileView
terminal must be deactivated and reset before the IP65
junction box returns to the normal state mentioned in
Reconnect Power to IP65 Junction Boxes.
seconds for the IP65 junction box to recognize the device and
enter the bridge active state mentioned in Reconnect Power to
IP65 Junction Boxes.
The IP65 junction box timer state times out and an E-stop is
triggered.
on page 46.
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Chapter 4Install and Operate the Junction Boxes
57 mm (2.25 in)
Red dot on cable connector must align
with red dot on junction box.
Connect a Second Generation MobileView Terminal to an IP65
Junction Box
To power up or start a second generation MobileView 2711T terminal, insert a
22-pin connection cable into the MobileView IP65 junction box. A 22-pin
connection cable has a black cable connector.
IMPORTANTYou can use a 22-pin connection cable with all second generation MobileView
terminals, first generation MobileView terminals 2711T-F10G1N1 and
2711T-T10G1N1, and both IP65 junction boxes.
You cannot use a 22-pin connection cable with first generation MobileView
terminals 2711T-B10K1N1, 2711T-B10M1N1, and 2711T-T10R1N1, or an IP20
junction box.
Connect a Black Bridge Connector to an IP65 Junction Box
An optional black, 22-pin bridge connector (cat. no. 2711T-22JUMP) is
available for the IP65 junction box. It is for situations when the IP65 junction
box is powered on but a second generation MobileView terminal is not
connected to the junction box.
In these situations, the black bridge connector is connected so the IP65 junction
box is placed in a bridge active state and its E-stop circuits are bypassed.
The black bridge connector includes a tethered cable so it can be secured with
one of the bottom screws of an IP65 junction box. For more information on the
bottom screws, see Mount the IP65 Junction Box to Its Back Plate
on page 48.
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Chapter5
Set Up the BIOS Settings and Desktop Icons
Top icPa ge
End User Setup Procedure55
Desktop Overview56
Enhanced Write Filter (EWF)57
FTView ME Station58
KEPServer Enterprise67
VNC Server67
System Config69
Network Settings72
Remote Desktop73
Tou ch Cal ib rat io n7 4
Rescue75
Restore the Default BIOS75
Change the BIOS Password77
Back Up the Operating System Image80
Restore the Operating System Image83
End User Setup Procedure
When a MobileView™ 2711T terminal is powered up for the first time, there are
several set-up messages that appear as part of the Microsoft® Windows® End User
Setup procedure.
If your MobileView 2711T terminal must be reformatted, then see ‘Initial
Configuration of the Windows Operating System’ in publication
2711T-QS001
generation MobileView terminals) or 2711T-QS002
, MobileView Tethered Operator Terminal Quick Start (for first
, Second Generation
MobileView Terminal Quick Start, for this set-up procedure.
IMPORTANTDo not disconnect power from a MobileView 2711T terminal until after the
Windows End User Setup procedure is completed.
If power is disconnected during this procedure, it can result in a corrupted
system image.
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Chapter 5Set Up the BIOS Settings and Desktop Icons
Desktop Before May 2016Desktop as of May 2016
Desktop Overview
The desktop is the main graphical interface of the MobileView 2711T terminal.
Each desktop icon provides access to information or configurable options.
ButtonDescription
FTView ME StationUse to access, configure, and run FactoryTalk® View Machine Edition software. For more information, see page 58.
KEP Server (before May 2016)Use to access, configure, and run KEPServer Enterprise software. For more information, see page 67.
VNC Server (as of May 2016)Use to activate/deactivate and configure VNC Server software. For more information, see page 67.
System ConfigUse to update the BIOS or firmware of the MobileView 2711T terminal. For more information, see page 69.
File ExplorerUse to browse the MobileView 2711T terminal file system and storage devices.
Task ManagerUse to manage running applications and services on the MobileView 2711T terminal. Can be beneficial for troubleshooting.
Touch CalibrationUse to calibrate the MobileView 2711T touch screen. For more information, see page 74.
Network SettingsUse to configure and establish network communication. For more information, see page 72.
Power OptionsUse to adjust the MobileView 2711T terminal power plan, such as display brightness and sleep options.
Time and DateUse to adjust the MobileView 2711T terminal system clock.
Local SecurityUse to configure the MobileView 2711T terminal local security policy. Use only for advanced security configuration.
User AccountsUse to manage Windows user accounts within the MobileView 2711T terminal operating system.
Touch ConfigurationUse to manage touch options, such as double-tap and right-click. For more information, see page 63.
Control PanelUse to adjust the MobileView 2711T terminal operating system settings, such as system security, network, and hardware
Remote Desktop (as of May 2016)Use to connect to another device, such as a personal computer or another HMI device. For more information, see page 73.
Internet Explorer (as of May 2016)Use to access the Internet after you have configured your network settings. For network settings, see page 72.
Command ShellUse for MobileView 2711T terminal advanced setup and configuration func tions. Can be beneficial for troubleshooting.
HibernateUse to temporarily suspend power to the MobileView 2711T terminal without any data or state loss risk.
configuration.
RescueUse to rescue the MobileView 2711T terminal when it gets ‘stuck’ in an application loop. For more information, see page 75.
EWF ManagerUse to enable or disable Enhanced Write Filter (EWF). For more information, see page 57.
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Set Up the BIOS Settings and Desktop IconsChapter 5
Buttons on the Task Bar
The icons on the terminal-desktop task bar serve the following functions.
ButtonDescription
Tap to power down the MobileView 2711T terminal.
Tap to reboot (restart) the MobileView 2711T terminal.
Tap to toggle between open tasks and applications on the MobileView 2711T terminal (similar to
Alt+Tab on a keyboard).
Status indicator for Enhanced Write Filter (EWF).
Closed lock signifies EWF is enabled and open lock signifies EWF is disabled.
Enhanced Write Filter
(EWF)
The Enhanced Write Filter (EWF) is a feature within the operating system of the
MobileView 2711T terminal. When EWF is enabled, the system volume within
the operating system is write-protected, which provides an additional level of
robustness for the operating system.
Before you configure applications on the MobileView 2711T terminal, verify
that EWF is disabled. On the terminal-desktop task bar, the EWF status icon is
unlocked when EWF is disabled.
IMPORTANTBy default, EWF is disabled. EWF must be disabled or any application changes
are lost when the MobileView 2711T terminal is powered down.
Rockwell Automation recommends that you enable EWF to preserve operating
system and application integrity, especially for where the terminal is expected
to be frequently connected and disconnected from junction boxes.
Rockwell Automation recommends that you only enable EWF after applications
on the MobileView 2711T terminal such as FactoryTalk View Machine Edition
(ME) have been set up.
EWF applies only to the internal storage drive (C:) of the MobileView 2711T
terminal and not to the internal SD card drive (D:).
To enable EWF, perform the following steps.
1.
On the terminal-desktop task bar, verify that the EWF is unlocked.
EWF is enabled if the status icon is locked ; EWF is disabled if the status
icon is unlocked . By default, EWF is disabled.
2. On the MobileView 2711T terminal desktop, tap the EWF Manager.
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Chapter 5Set Up the BIOS Settings and Desktop Icons
3. The following screen appears. Tap OK.
If you change the EWF status, then the MobileView 2711T terminal
automatically restarts.
4. When the terminal desktop reappears, the EWF status icon on the
terminal-desktop task bar is locked to signify EWF is enabled.
IMPORTANTRockwell Automation recommends that you only enable EWF after
applications on the MobileView 2711T terminal such as FactoryTalk
View Machine Edition (ME) have been set up.
If you make application changes with EWF enabled, then those
changes are lost when the MobileView 2711T terminal is powered
down or rebooted.
FTView ME Station
FactoryTalk View Machine Edition (ME) Station software on your MobileView
2711T terminal is dependent on a runtime application (MER) file that is
configured on a separate personal computer with FactoryTalk® View Studio
software installed.
ATT EN TI ON : For MobileView 2711T terminals bought before May 2016, you
must transfer the MER file with a USB storage device.
For MobileView 2711T terminals bought as of May 2016, you can transfer the MER
file through the Ethernet network.
For MobileView 2711T terminals bought before May 2016, a fix is available for the
FactoryTalk View ME Station software so you can download MER files through the
Ethernet network instead of a USB storage device. For more information, see
FactoryTalk View ME Station Software Patch
on page 64.
Transfer the MER File With a USB Storage Device
The following section applies to MobileView terminals purchased before May
2016, which use a USB storage device to transfer the runtime application (MER)
file between your personal computer and the MobileView terminal.
To initially configure FactoryTalk View ME Station, perform the following steps.
IMPORTANTEWF must disabled before you configure FTView ME settings, and then enabled
afterwards. For more information, see Enhanced Write Filter (EWF)
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on page 57.
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Set Up the BIOS Settings and Desktop IconsChapter 5
1. Create a MER file with FactoryTalk View Studio software on your
personal computer.
2. Copy this file to a USB storage device.
ATTENTION: You cannot use the FactoryTalk View ME transfer utility to
transfer the MER file from the personal computer to the MobileView
2711T terminal.
3. Insert the USB storage device into the USB port on the back of the
MobileView 2711T terminal.
4. On the MobileView 2711T terminal desktop, tap File Explorer.
5. Browse to find the USB storage device.
6. Touch and hold for about 3 seconds, and then release.
A pull-down menu appears.
7. Tap Copy.
8. Browse to find the internal ‘SD-CARD (D:)’ drive of the MobileView
2711T terminal.
9. Touch and hold for about 3 seconds, and then release.
A pull-down menu appears.
10. Tap Pa st e.
The runtime application file (.MER) needed for FTView ME Station now
resides on the internal SD card drive.
11. Close File Explorer.
12. On the MobileView 2711T terminal desktop, tap FTView ME Station.
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Chapter 5Set Up the BIOS Settings and Desktop Icons
This dialog appears.
13. Tap Load Application or F1 to load the MER file.
14. Browse to the internal SD card drive (D:) and tap the MER file that you
wish to load.
15. Tap Op en .
You are prompted if you wish to replace the current communication
configuration of the terminal with the communication configuration of
the application.
16. Depending on your application, tap Yes or No.
Wait while the application loads.
17. Tap Terminal Settings or F4 to configure FactoryTalk ME Station-specific
settings (for example, for FactoryTalk View ME Station to automatically
start on a MobileView terminal power up or reboot).
18. If desired, tap Application Settings or F3 to configure FactoryTalk View
ME Station application-specific settings (for example, device shortcuts or
start-up language).
19. Tap the MobileView terminal-desktop to access EWF Manager and enable
EWF; see page 57
for how to enable EWF.
IMPORTANTDo not tap the Exit button (F8) in FactoryTalk View ME Station before
you access EWF Manager on the MobileView terminal desktop.
After you enable EWF, the MobileView 2711T terminal automatically
restarts.
20. If FactoryTalk View ME Station was configured in step 17
to automatically
start after any MobileView terminal startup or reboot, then the application
automatically starts after step 19
.
If FactoryTalk was not configured to automatically start, then you must tap
the FactoryTalk View ME Station icon on the MobileView terminal-desktop
to load and run the application.
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Set Up the BIOS Settings and Desktop IconsChapter 5
A
B
C
D
Transfer the MER File Through the Ethernet Network
The following section applies to MobileView terminals purchased since May 2016,
which use the Ethernet network to transfer the runtime application (MER) file
between your personal computer and the MobileView terminal.
To initially configure FactoryTalk View ME Station, perform the following steps.
IMPORTANTEWF must disabled before you configure FTView ME settings, and then enabled
afterwards. For more information, see Enhanced Write Filter (EWF)
1. Create a MER file with FactoryTalk View Studio software on your
personal computer.
2. Within FactoryTalk View Studio software, launch the transfer utility.
3. On the Download tab of the transfer utility dialog box, select the
following:
• The MER file that you just created on your personal computer as the
source file (A).
• The destination storage type as External Storage 1 (B).
This selection places the MER file on the SD card of your MobileView
terminal.
• Select your MobileView terminal as the destination terminal (C).
• Click Download (D).
on page 57.
TIPSee the graphic with step 6
on page 62 for where the MER file resides
on the SD card.
4. On the MobileView 2711T terminal-desktop, tap FTView ME Station.
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Chapter 5Set Up the BIOS Settings and Desktop Icons
The following dialog appears.
5. Tap Load Application or F1 to load the MER file.
6. Browse to the internal SD card drive (D:) and tap the MER file that you
wish to load.
7. Tap Op en .
You are prompted if you wish to replace the current communication
configuration of the terminal with the communication configuration of
the application.
8. Depending on your application, tap Yes or No.
Wait while the application loads.
9. Tap Terminal Settings or F4 to configure FactoryTalk ME Station-specific
settings (for example, for FactoryTalk View ME Station to automatically
start on a MobileView 2711T terminal power up or reboot).
10. If desired, tap Application Settings or F3 to configure FactoryTalk View
ME Station application-specific settings (for example, device shortcuts or
start-up language).
11. Tap the MobileView terminal-desktop to access EWF Manager and enable
EWF; see page 57
for how to enable EWF.
IMPORTANTDo not tap the Exit button (F8) in FactoryTalk View ME Station before
you access EWF Manager on the MobileView terminal-desktop.
After you enable EWF, the MobileView 2711T terminal automatically
restarts.
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Set Up the BIOS Settings and Desktop IconsChapter 5
12. If FactoryTalk View ME Station was configured in step 9 to automatically
start after any MobileView 2711T terminal startup or reboot, then the
application automatically starts after step 11
.
If FactoryTalk was not configured to automatically start, then you must tap
the FactoryTalk View ME Station icon on the MobileView terminaldesktop to load and run the application.
Right-click Touch Screen Functionality and FactoryTalk View ME Station
If your FactoryTalk View ME Station software uses momentary push buttons and
you require long press times to activate those buttons, then the right-click touch
screen functionality within the MobileView operating system must be disabled.
By default, right-click functionality is enabled for the touch screen.
IMPORTANTEWF must be disabled before you change right-click functionality, and then
enabled afterwards. For more information, see Enhanced Write Filter (EWF)
page 57.
To disable right-click touch screen functionality, perform the following steps.
on
1. From the MobileView 2711T terminal desktop, tap Touch Configuration.
2. On the Touch tab of the Pen and Touch dialog box, tap Press and hold.
With Press and hold highlighted, tap Settings.
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Chapter 5Set Up the BIOS Settings and Desktop Icons
3. Deselect the Enable press and hold for right-clicking box.
Tap OK .
4. On the Touch tab, tap Apply.
Right-click functionality for the touch screen is now disabled.
5. Enable EWF to save your settings. For more information, se
hanced Write Filter (EWF)
En
on page 57.
FactoryTalk View ME Station Software Patch
For MobileView 2711T terminals bought before May 2016, a patch is available
for the FactoryTalk View ME Station software so you can download MER files
through the Ethernet network instead of a USB storage device. There are two
ways to download this patch; as a patch or as an updated system image.
IMPORTANTThe system image includes the patch but updates only the MobileView 2711T
terminal. To update the FactoryTalk View Studio ME software (versions 8.00 or
8.10) on your personal computer, you must apply the patch.
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Set Up the BIOS Settings and Desktop IconsChapter 5
Download the Patch
1. From your personal computer with FactoryTalk View Studio software,
access the Rockwell Automation Knowledgebase:
https://rockwellautomation.custhelp.com/
2. Log in with your Knowledgebase credentials.
3. In the search field, type 732010
4. Follow the instructions on the site to download the patch to your personal
computer.
IMPORTANTIf you have FactoryTalk View Studio ME software versions 8.00 or 8.10,
then you must also run the patch on your personal computer.
5. Copy the patch to an attached USB storage device.
6. Insert the USB storage device into the USB port on the back of the
MobileView 2711T terminal.
7. On the MobileView 2711T terminal desktop, tap File Explorer.
8. Browse to find the USB storage device.
9. Select and run the patch file.
TIPThe patch searches and verifies if the FactoryTalk View ME Station
version on your MobileView terminal requires the update.
10. After the patch is applied, you must reboot the MobileView 2711T
terminal.
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Chapter 5Set Up the BIOS Settings and Desktop Icons
Afterwards, you can use the FactoryTalk ME transfer utility to transfer a MER
file from your personal computer to the MobileView 2711T terminal through
the Ethernet network.
Download the System Image
1. From your personal computer with FactoryTalk View ME Station
software, access the Rockwell Automation Product Compatibility and
Download Center (PCDC):
3. In the Product Search field, use MobileView as your search criteria.
4. Select your MobileView 2711T terminal model.
5. Under the corresponding Selections tab, click Downloads.
6. Under the Downloads column, click or check Select Files.
7. Select the accessory file for the version of your FactoryTalk View ME
Station software.
8. Click Download Cart and then Download Now.
9. Follow the instructions on the site to download the system image to your
personal computer.
10. Copy the system image to the ‘\images’ folder on an attached USB storage
drive.
11. Insert the USB storage device into the USB port on the back of the
MobileView 2711T terminal.
12. To apply the system image, follow the steps in Restore the Operating
System Image on page 83.
IMPORTANTThis updated system image does not update the FactoryTalk View
Studio ME software on your personal computer. To update your
personal computer, see Download the Patch
on page 65.
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Set Up the BIOS Settings and Desktop IconsChapter 5
KEPServer Enterprise
KEPServer Enterprise is a flexible and scalable solution that is designed for quick
and easy configuration of your communications. Use this application to
configure communication with third-party hardware devices.
IMPORTANTKEPServer Enterprise requires a license that can be purchased at
KEPServer Enterprise is an application only for administrators. For more
information on how to configure KEPServer Enterprise, see publication
VIEWME-UM004
You must disable EWF before you configure KEPServer settings, and then
enable EWF again afterwards. For more information, see Enhanced Write Filter
(EWF) on page 57.
To launch KEPServer Enterprise on MobileView 2711T terminals before May
2016, perform the following steps.
1. On the MobileView 2711T terminal desktop, tap KEPServer.
, FactoryTalk View Machine Edition User’s Guide.
VNC Server
2. Use KEPServer Enterprise to configure your communication channels.
VNC Server is a graphical desktop sharing system used to remotely control
another computer. It transmits keyboard/mouse events from one computer to
another, over a network.
IMPORTANTVNC Server is an application available only on MobileView 2711T terminals
purchased May 2016 or later.
You must disable EWF before you configure VNC Server settings, and then
enable EWF again afterwards. For more information, see Enhanced Write Filter
(EWF) on page 57.
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Chapter 5Set Up the BIOS Settings and Desktop Icons
To activate and configure VNC Server, perform the following steps.
1. On the MobileView 2711T terminal desktop, tap VNC Server.
2. A dialog box asks if you wish to toggle (activate if off, deactivate if on)
VNC Server.
3. Adjust settings on the various tabs in the VNC dialog box to your
communication needs.
4. When you are finished, tap OK to exit VNC Server.
IMPORTANTWhen VNC Server is active, only steps 1 and 2 are performed to
deactivate the application.
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Set Up the BIOS Settings and Desktop IconsChapter 5
System Config
Use the System Config icon to update the BIOS or firmware of the MobileView
2711T terminal.
IMPORTANTOnly someone with administrator privileges can perform BIOS or firmware
updates.
You must disable EWF before you configure System Config settings, and then
enable EWF again afterwards. For more information, see Enhanced Write Filter
(EWF) on page 57.
1. On the MobileView 2711T terminal desktop, tap System Config.
This dialog box appears.
Update the Firmware
To update the firmware, perform the following steps.
IMPORTANTFirmware updates can apply to MobileView terminals and IP65 junction boxes.
1. From your personal computer, access the Rockwell Automation Product
Compatibility and Download Center (PCDC):
3. In the Product Search field, use MobileView as your search criteria.
4. Follow the instructions on the site to download the BIOS (ROM) file to
your personal computer.
TIPYou must be registered with the Rockwell Automation PCDC website to
download files.
5. Attach a FAT32-formatted USB storage device to the computer that is
appropriately sized for the ROM file.
6. Copy the ROM file from your personal computer to the attached USB
storage drive.
7. Remove the USB storage device from your personal computer and insert it
into the USB port on the back of the MobileView 2711T terminal.
8. On the System Config dialog box, tap BIOS Update.
BIOS Update automatically finds available BIOS files.
9. Tap to select a ROM file for the update.
10. Tap Up dat e.
A dialog box appears when the update is completed.
11. Tap OK .
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Chapter 5Set Up the BIOS Settings and Desktop Icons
12. Tap Ex it on t he BI OS Up dat e s cree n.
13. Tap Exit on the System Config screen.
Network Settings
To configure the Ethernet communications of your MobileView 2711T terminal,
perform the following steps.
1. On the MobileView 2711T terminal desktop, tap Network Settings.
The Local Area Connection icon appears with the network cable unplugged.
TIP
You can also tap Control Panel>Network and Internet>Network Connections to access the
same screen.
2. Touch and hold for about three seconds, and then release.
A right-click menu appears.
3. Tap Pr op er ti es .
4. On the Properties dialog box, tap to select Internet Protocol Version 4
(TCP/IPv4).
5. Tap Pr op er ti es .
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Must be a unique address on the LAN.
Must be i dentical to the server subnet mas k.
Optional
6. On the General tab, tap one of the following buttons:
• ‘Obtain an IP address automatically’ if you have a DHCP server on
your network that assigns IP addresses to the MobileView 2711T
terminal.
• ‘Use the following IP address’ to assign a static IP address. Complete the
three text boxes with information from your network administrator or
ISP.
Use the on-screen keyboard or an external keyboard to enter the text.
Remote Desktop
7. Tap OK .
8. Tap Close on the Local Connection Properties dialog.
9. Close the Network Connections window to return to the MobileView
2711T terminal desktop.
Use the Remote Desktop icon to connect to another device, such as a personal
computer.
IMPORTANTVerify that your network settings have been configured before you set up
To set up remote access, perform the following steps.
1. On the MobileView 2711T terminal desktop, tap Remote Desktop.
remote access. For more information on network settings, see page 72
.
You must disable EWF before you configure Remote Desktop settings, and then
enable EWF again afterwards. For more information, see Enhanced Write Filter
(EWF) on page 57.
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Chapter 5Set Up the BIOS Settings and Desktop Icons
2. In the Computer field, enter the computer name to access remotely.
3. Click the Options button to configure remote access options.
Touch Calibration
4. Click Connect to complete the remote access setup.
Use this feature to calibrate touch screen sensitivity. Follow the instructions that
are displayed during calibration.
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Set Up the BIOS Settings and Desktop IconsChapter 5
Rescue
When the following conditions are present, the MobileView 2711T terminal can
get ‘stuck’ in an application loop:
• The FactoryTalk ME application does not have a shutdown button
• EWF is enabled with the FactoryTalk ME application set to auto-run
• Hibernate once, resume many (HORM) is being used
To resolve this loop with Rescue, perform the following steps.
1. On the MobileView 2711T terminal desktop, tap Rescue.
2. This dialog box appears.
3.
4. Tap OK .
The MobileView 2711T terminal automatically restarts.
Restore the Default BIOS
To restore the BIOS to the settings that were shipped with the MobileView
2711T terminal, perform the following steps.
IMPORTANTOnly someone with administrator privileges can restore the BIOS settings.
You need an external keyboard that is connected to the USB port on the back of
the MobileView 2711T terminal to change BIOS information.
1. Restart or power up the MobileView 2711T terminal.
2. Press F7 on the front of the MobileView 2711T terminal when the start-
up screen appears.
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Chapter 5Set Up the BIOS Settings and Desktop Icons
3. With the external keyboard, enter the default BIOS password.
• The administrator default password is 4041
• The user default password is 7090
4. Toggle down to Enter Setup and press Enter on the keyboard.
5. Toggle across to the Save and Exit tab.
6. On the Save and Exit tab, toggle down to Restore Defaults and press Enter
on the keyboard.
7.
Tap Yes on the confirmation dialog box, and press Enter on the keyboard.
8. Toggle up to Save Changes and Reset and press Enter on the keyboard.
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9. Tap Yes on the confirmation dialog box and press Enter on the keyboard.
The MobileView 2711T terminal automatically restarts with the default BIOS
settings.
Change the BIOS Password
To change the BIOS password from the default that is shipped with the
MobileView 2711T terminal, perform the following steps.
IMPORTANTOnly someone with administrator privileges can change the BIOS password.
You need an external keyboard that is connected to the USB port on the back of
the MobileView 2711T terminal to change BIOS information.
1. Restart or power up the MobileView 2711T terminal.
2. Press F7 when the start-up screen appears.
3. With the external keyboard, enter the default BIOS password. See step 3
on page 76
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Chapter 5Set Up the BIOS Settings and Desktop Icons
4. On the boot device screen, toggle down to Enter Setup and press Enter on
the keyboard.
The BIOS set-up utility appears on the Main tab.
5. Toggle across to the Security tab.
6. On the Security tab, toggle down to Administrator Password or User
Password, and press Enter.
7. With the external keyboard, enter the current default BIOS password and
press Enter.
See step 3
on page 76 for the appropriate password.
8. Read Password Description to assist with your new password.
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Set Up the BIOS Settings and Desktop IconsChapter 5
9. With the external keyboard, enter your new password and press Enter.
10. After you create your password, toggle up and across to the Save and Exit
tab.
11. On the Save and Exit tab, toggle down to Save Changes and Reset.
12. Press Enter on the keyboard.
13. Select Yes on the confirmation dialog box and press Enter on the keyboard.
The MobileView 2711T terminal automatically restarts with the new password.
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Chapter 5Set Up the BIOS Settings and Desktop Icons
Back Up the Operating
System Image
To back up the operating system (OS) image on the MobileView 2711T terminal,
perform the following steps.
IMPORTANTIf you back up the OS image, then certain preparations (sysprep) are needed for
proper EWF functionality. For more information, see the Rockwell Automation
Knowledgebase.
You need an external keyboard and a USB storage device (at least 32 GB) to
back up the OS image.
There is only one USB port on the back of the MobileView 2711T terminal, so
Rockwell Automation recommends that you use a USB hub to connect both
devices simultaneously.
1. Restart or power up the MobileView 2711T terminal.
2. Press F7 when the start-up screen appears.
3. With the external keyboard, enter the BIOS password. See step 3 on
page 76
for default passwords.
IMPORTANTThe default passwords only work if you have not changed them
through the steps in Change the BIOS Password
on page 77.
4. On the boot device screen, toggle down to Backup and Restore, and press
Enter on the keyboard.
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The Bootable Service System (BSS) screen appears.
TIPThe BSS screen can take up to 60 seconds to appear.
5. From the BSS screen, tap Backup & Restore.
6. From the Back & Restore screen, tap Backup.
7. From the BSS Select Drive screen, tap to select the attached USB storage
drive for where to back up.
TIPUse a USB storage drive that is at least 32 GB.
8. Tap to select the appropriate file to back up to the USB storage drive.
9. Tap Backu p.
10. On the back-up confirmation dialog box, tap OK.
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Chapter 5Set Up the BIOS Settings and Desktop Icons
A dialog box with a progress bar monitors the backup.
TIPThe OS image backup can take up to 30 minutes to complete.
11. This dialog box appears when the backup is finished.
12. Tap OK .
You are returned to the BSS screen.
13. On the BSS screen, tap Shutdown to power down the terminal or Reboot
to restart the terminal.
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Set Up the BIOS Settings and Desktop IconsChapter 5
Restore the Operating
System Image
To restore the operating system (OS) image on the MobileView 2711T terminal,
perform the following steps.
IMPORTANTIf you restore the OS image, then you remove any configured settings with the
current image.
You need an external keyboard and a USB storage device (at least 32 GB) to
back up the OS image.
There is only one USB port on the back of the MobileView 2711T terminal, so
Rockwell Automation recommends that you use a USB hub to connect both
devices simultaneously.
1. Restart or power up the MobileView 2711T terminal.
2. Press F7 when the start-up screen appears.
3. With the external keyboard, enter the BIOS password. See step 3 on
page 76
for default passwords.
IMPORTANTThe default passwords only work if you have not changed them
through the steps in Change the BIOS Password
on page 77.
4. On the boot device screen, toggle down to Backup and Restore, and press
Enter on the keyboard.
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Chapter 5Set Up the BIOS Settings and Desktop Icons
The Bootable Service System (BSS) screen appears.
TIPThe BSS screen can take up to 60 seconds to appear.
5. From the BSS screen, tap Backup & Restore.
6. From the Backup & Restore screen, tap Restore.
7. From the BSS Select Drive screen, tap to select the attached USB storage
drive from where to restore.
BSS searches for image files in the ‘\images’ folder on the attached USB
storage drive.
IMPORTANTVerify that the USB storage drive is formatted with NTFS and the drive
contains an OS image from one of the following sources:
• From the VMDK files that are generated from the OS image backup
that is detailed on page 80
• From an OS image with factory settings available from the
Rockwell Automation Product Compatibility and Download Center:
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Set Up the BIOS Settings and Desktop IconsChapter 5
8. Tap to select the appropriate file on the USB storage drive.
9. Tap Re st ore .
10. On the restore confirmation dialog box, tap OK.
A dialog box with a progress bar monitors the restoration.
TIPThe restoration can take up to 20 minutes to complete.
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Chapter 5Set Up the BIOS Settings and Desktop Icons
This dialog box appears when the restoration is finished.
11. Tap OK .
You are returned to the BSS screen.
12. On the BSS screen, tap Shutdown to power down the terminal or Reboot
to restart the terminal.
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Chapter6
Maintain and Troubleshoot the MobileView
Terminal and IP65 Junction Box
Top icPa ge
Clean the MobileView 2711T Terminal87
Handle and Care for the MobileView 2711T Terminal and IP65 Junction Box88
Chemical Resistance88
Real-time Clock Battery89
Troubleshoot the MobileView 2711T Terminal89
Provide Information to Technical Support91
Troubleshoot the MobileView 2711T Terminal91
Clean the MobileView
2711T Terminal
For the touch screen, clean gently with a lint-free cloth. Dampen with a mixture
of 50% water and 50% isopropyl alcohol. If needed, clean the unit daily when it is
used in harsh environments.
For the housing, dampen a cloth with a mixture of 50% water and 50% isopropyl
alcohol or a mild detergent. Do not use harsh cleaning additives.
TIPIP65 junction boxes do not require maintenance or cleaning.
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Chapter 6Maintain and Troubleshoot the MobileView Terminal and IP65 Junction Box
Handle and Care for the
MobileView 2711T Terminal
and IP65 Junction Box
The MobileView™ 2711T terminal and IP65 junction box are high-quality
devices that are equipped with state-of-the-art electronics.
To avoid malfunctions or damage through improper handling, follow these
instructions during operation.
ATTENTION: Do not operate a terminal or any junction box if the cable is
damaged or pinched. To avoid damage to the cable, do not place the cable
over or around sharp objects.
• When the terminal is not in use, hang the terminal in the mounting
bracket or place inside a cabinet or enclosure.
• To avoid dropping the terminal, do not set the terminal on unstable
surfaces and keep the cable clear of high traffic areas.
• To avoid damage to the operating elements, do not set the terminal on its
operating side.
• If the terminal falls to the ground, test the E-stop switch and enabling
switch before operating the machine/plant.
• Do not set the terminal near heat sources and avoid direct sunlight.
• Do not expose the terminal or IP65 junction boxes to excessive mechanical
vibrations, excessive dust, humidity, or strong magnetic fields.
• Help prevent foreign objects or liquids from getting into the terminal or
IP65 junction box. Check the protective covers of the device regularly.
Make sure that all screws are firmly tightened, and that the housing and
cable entrance is not damaged.
• Turn off the power supply before you remove the back cover of the
MobileView 2711T terminal or you remove an IP65 junction box from its
back plate. When the back cover or back plate are removed, the terminal or
IP65 junction box are sensitive to ESD.
• If a terminal or junction box exhibit any anomaly, have the unit thoroughly
and fully tested by the manufacturer or authorized repair dealer before
you operate the terminal again.
Chemical Resistance
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MobileView 2711T terminals and IP65 junction boxes resist the following
chemicals:
•Isopropanol
• Glass cleaner
• Multi-purpose grease
• General-purpose lubricants
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Maintain and Troubleshoot the MobileView Terminal and IP65 Junction BoxChapter 6
Real-time Clock Battery
The MobileView 2711T terminal uses nonvolatile memory that requires a
real-time clock (RTC) lithium battery to retain system information when power
is removed. The battery has a 17-year life.
The RTC battery is soldered to the main circuit board, non-serviceable, and
therefore not intended to be replaced during the life of the MobileView 2711T
terminal.
Troubleshoot the
MobileView 2711T Terminal
AnomalySolutionPage
Terminal does not power upCheck for 24V DC power on the connector of the MobileView junction box.
Terminal screen is dim or blackIf the screen is readable:
Difficulty with touch screen selectionsThe touch screen can be out of alignment. Recalibrate the touch screen.74
Terminal screen is static (locked up).
Touch screen and keypad activations do not initiate any
changes.
Terminal does not communicate on Ethernet networkCheck Ethernet cable connections at the MobileView junction box and your Ethernet hub.
Program memory lowFrom the terminal desktop, tap File Explorer. Use File Explorer to clean up or delete unnecessary files.56
An error message alerts you to install WindowsPower to the MobileView terminal was temporarily interrupted during the Windows setup process. Restore
The Windows OS image is corruptRestore the OS image from a backed up image or with an image file downloaded from the Rockwell
The following table lists possible anomalies that can occur with your terminal
and solutions to the anomalies.
• For 2711T-JBIP20DC, the IP20 junction box: Check the terminal connections at X1 and X2 of the junction
box.
• For 2711T-JBIP65DC1, the IP65 junction box with cord grip connections: Check the power connections
at the S16 terminal of the junction box.
• For 2711T-JBIP65DM1, the IP65 junction box with M12 On-Machine™ connections: Check for a solid
connection between the power supply cable and the cable connection on the junction box.
Check for a solid connection between the MobileView connection cable and the cable connection of the
junction box.
For IP20 junction boxes
For IP65 junction boxes3652
Check the terminal connections to the main control board of the MobileView 2711T terminal.24
a. Adjust the screen brightness at the bottom of the window that appears.
a. From the MobileView terminal desktop, tap Power Options.
If the screen is black:
• Tap the touch screen or any of the keypad buttons to de-activate the screen saver.
• Check power to the terminal. Follow instructions for anomaly, ‘Terminal does not power up.’
• If the screen is blinking or rapidly changing brightness, a corrupted registry or OS image can exist.
a. Restore the OS image.
b. If an OS image restoration does not correct the anomaly, contact Rockwell Automation® Technical
Support.
Check Ethernet communications. See the next anomaly, ‘Ter min al d oes no t communicate on Ethernet
network.’
For IP20 junction boxes
For IP65 junction boxes
Try to ping the MobileView 2711T terminal from a personal computer in your network to check for correct
configuration settings, then check MobileView 2711T terminal settings.
If you are using a DHCP server, check if the DHCP function is set in the network settings of the MobileView
2711T terminal.
If you connect to the Ethernet network with fixed settings, verify that the IP address, subnet mask, and
default Gateway-network settings are correct in the MobileView 2711T terminal.
Check the Ethernet connection on the MobileView 2711T terminal.24, 28, 29
the OS image with an image file downloaded from the Rockwell Automation PCDC site.
Automation PCDC si te.
29, 45, 49
36
44
49
30, 56
83
91
28, 39
72
73
73
83
80, 83
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Chapter 6Maintain and Troubleshoot the MobileView Terminal and IP65 Junction Box
Troubleshoot the IP65
Junction Box
There are three LED lights and a status indicator bar on the front of the IP65
junction box. For more information on these lights and the bar, see IP65 Junction
Box Status Indicator Lights on page 52.
Ta b l e 9
explains what colors can display on the status indicator bar when an error
is detected and their significance.
Table 9 - IP65 Junction Box Status Indicator Bar Error Colors and Descriptions
(1)
Color
Solid blueThe illuminated E-stop button on the second generation MobileView
Blinking half yellow, half
red
Blinking redA faulty connection is detected1. Disconnect the second generation MobileView terminal and 22-pin
(1) The IP65 junction box must have power (shown as green for power LED) for the status bar to display status.
Status DescriptionSolution
terminal is faulty.
The faulty illuminated E-stop button on the second generation
MobileView terminal connected to the IP65 junction box was not
replaced within five days after being detected, which triggers an
emergency stop.
The E-stop circuit connection between the second generation
MobileView terminal and IP65 junction box is not established, which
triggers an emergency stop.
The current E-stop status of the system or machine is different than the
‘remembered’ E-stop status of the IP65 junction box.
The E-stop circuits between the second generation MobileView
terminal and the IP65 junction box are cross circuited
Replace the faulty illuminated E-stop button within five days or use another
second generation MobileView terminal with a functional illuminated
E-stop button.
IMPORTANT: If you do not replace the faulty illuminated E-stop button
within five days, another fault color is triggered on the status indicator bar.
See the first row of ‘Blinking half yellow, half red.’
Replace the faulty illuminated E-stop button within five days or use another
second generation MobileView terminal with a functional illuminated
E-stop button.
1. Disconnect the second generation MobileView terminal and 22-pin
connection cable from the IP65 junction box.
2. Verify that the illuminated E-stop button on the second generation
MobileView terminal is unlocked (pressed and released).
3. Reset the system or machine.
4. Reconnect the second generation MobileView terminal and 22-pin
connection cable to the IP65 junction box within 10 seconds of returned
power.
5. If the problem persists, verify that the emergency stop wiring or
connections to the IP65 junction box are correct.
For 2711T-JBIP65DC1, the IP65 junction box with cord grip connections,
verify that the E-stop wiring connections are correct at the S16 terminal
of the junction box. For more information, see S16 Terminal Pin
Descriptions on page 44.
connection cable from the IP65 junction box.
2. Insert a black bridge connector in the IP65 junction box.
3. Reset the system or machine.
4. Verify that the LED lights and status indicator bar on the front of the IP65
junction box are illuminated green.
If the IP65 junction box displays any colors other than green, the junction
box is faulty and needs to be replaced.
5. Verify that the illuminated E-stop button on the second generation
MobileView terminal is unlocked (pressed and released).
6. Remove the black bridge connector, and reconnect the second
generation MobileView terminal a nd 22-pin connection cable to the I P65
junction box.
If the IP65 junction box returns to the blinking red status, either the
connection cable or second gen eration MobileView terminal is faulty and
needs to be replaced.
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Maintain and Troubleshoot the MobileView Terminal and IP65 Junction BoxChapter 6
Provide Information to
Technical Support
To contact Rockwell Automation support, see the back cover. Be prepared to
provide the following information:
• Detailed description of anomaly, including circumstances of when it
occurred (for example, programs that were running and what steps were
taken)
• Any steps taken to try to resolve an anomaly
• System information for the MobileView 2711T terminal:
a. From the terminal desktop, tap System Config
b. On the System Config dialog box, tap System Info
Ship or Transport a
MobileView Device
The system-image version number is most important, but other version
information can also be helpful.
If you must ship a MobileView terminal or a MobileView junction box via
common carrier or otherwise transport it to another location for service or any
other reason, you must first uninstall the device and place it in its original packing
material.
IMPORTANTAlways use the original packaging material to ship or transport a MobileView
terminal or MobileView junction box.
Verify that all applicable environmental conditions in Table 12 on page 94
fulfilled while the device is shipped or transported.
Rockwell Automation is not responsible for damage to any MobileView device
that does not follow the guidelines in this section.
are
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Chapter 6Maintain and Troubleshoot the MobileView Terminal and IP65 Junction Box
Dispose of a MobileView
Device
At the end of its life, a MobileView device must be collected separately from any
unsorted municipal waste.
You cannot dispose of a MobileView 2711T terminal or MobileView junction
box like other waste material. Most MobileView devices contain heavy metals
that can contaminate the earth. Therefore, check with local health and sanitation
agencies for ways to safely dispose of MobileView 2711T terminals and
MobileView junction boxes.
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Shock (operating)15 G (½ Sine, 11 ms) IEC 60068-2-27
Altitude0…2,000 m (0…6,562 ft)
5...95% at 0…45 °C (32…113 °F)
5…8.4 Hz, 3.5 mm p-p
8.4…150 Hz, 1 G peak
IP20 Junction Box
Table 13 - General, IP20
AttributeCat. No. 2711T-JBIP20DC
USB drive slotYes (2.0)
Communication10/100 Ethernet
DimensionsSee page 36
Weight, approx220 g (0.49 lb)
Table 14 - Electrical, IP20
AttributeCat. No. 2711T-JBIP20DC
Rated supply voltage24V DC
Supply voltage tolerance range19.2…30V DC (EN 61131-2)
Input current
Peak inrush current5.6 A (max)
Connector cycle duration
(1) Without a MobileView terminal connected to the junction box.
(2) Ap plies to silve r 20-pi n cable connec tor. Test the c onnect or mont hly to ve rify th at it lo cks pro perly. Rem ove the
(1)
(2)
IP20 junction box from operation after the connection cycles have been exceeded.
500 mA at 24V DC
5000 (typical)
Table 15 - Environmental, IP20
AttributeCat. No. 2711T-JBIP20DC
Operating temperature5…45 °C (41…113 °F)
Storage temperature-25…+70 °C (-13…+158 °F)
Relative humidity
(noncondensing)
Vibration (operating)5…150 Hz
Shock (operating)15 G (½ Sine, 11 msec) IEC 60068-2-27
Altitude0…2,000 m (0…6,562 ft)
5...95% at 5…45 °C (41…113 °F)
5…8.4 Hz, 3.5 mm p-p
8.4…150 Hz, 1 G peak
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IP65 Junction Boxes
Table 16 - General, IP65
Cat. No. 2711T-
AttributeJBIP65DC1JBIP65DM1
USB drive slotYes (2.0)
Communication10/100 Ethernet
DimensionsSee page 41
Weight, approx500 g (1.1 lb)
Table 17 - Electrical, IP65
Cat. No. 2711T-
AttributeJBIP65DC1JBIP65DM1
Rated supply voltage24V DC
Supply voltage tolerance range19.2…30V DC (EN 61131-2)
Input current
Peak inrush current5.6 A (max)
Connector cycle duration
E-stop functions
• Voltage, min
•Current, min (Ie)
• Current carrying capacity, min
• Usage category
• Reaction time, max
•Isolation
• Bounce time
• Proof test interval
•Switching cycles relay
•PFH
(1) Without a MobileView terminal connected to the junction box.
(2) Applies to black, 22-pin cable connector. Test the connector monthly to verify that it locks properly. Remove
(3) Reaction time is time before the E-stop is triggered.
(4) Decommission the safety function once the E-stop has been activated 250,000 times or after 20 years,
(1)
(2)
500 mA at 24V DC
5000 (typical)
• 5V DC per contact
• 10 mA per contact
• 1000 mA per contact
(3)
• DC-13 (IEC 60947-5-1)
•19 ms
• 500V AC to rest
(4)
d
the IP65 junction box from operation after the connection cycles have been exceeded.
whichever comes first.
•<10 ms
•20 years
5
• 10 x 10
• 9.79 x 10
-10
(1/h)
SpecificationsAppendix A
Table 18 - Environmental, IP65
Cat. No. 2711T-
AttributeJBIP65DC1JBIP65DM1
Operating temperature5…45 °C (41…113 °F)
Storage temperature-25…+70 °C (-13…+158 °F)
Relative humidity
(noncondensing)
Vibration (operating)5…150 Hz
Shock (operating)15 G (½ Sine, 11 msec) IEC 60068-2-27
Altitude0…3,000 m (0…9,843 ft)
5...95% at 5…45 °C (41…113 °F)
5…8.4 Hz, 3.5 mm p-p
8.4…150 Hz, 1 G peak
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201995
Page 96
Appendix ASpecifications
MobileView Accessories
Table 19 - For First Generation MobileView Terminals (cat. nos. 2711T-B10R1K1, -B10R1M1, -F10G1N1, -T10G1N1, and -T10R1N1)
Cat. No.Description
2711T-5MCABLEConnection cable (5 m/16.4 ft) with silver connector to connect a 20-pin MobileView terminal to an IP20 junction box.
2711T-10MCABLEConnection cable (10 m/32.8 ft) with silver connector to connect a 20-pin MobileView terminal to an IP20 junction box.
2711T-15MCABLEConnection cable (15 m/49.2 ft) with silver connector to connect a 20-pin MobileView terminal to an IP20 junction box.
2711T-JBIP20DCA 24V DC powered, IP20 junction box that includes a junction box cap.
2711T-JUMPA silver, 20-pin bridge connector to bypass E-stop contactors in an IP20 MobileView junction box.
(1) For applications where the customer plans to move one MobileView terminal between many MobileView junction boxes.
Table 20 - For Second Generation MobileView Terminals (cat. nos. 2711T-B10I1N1 and -T10I1N1-TC)
Cat. No.Description
2711T-5MCABLE2Connection cable (5 m/16.4 ft) with black connector to connect a 22-pin MobileView terminal to an IP65 junction box.
2711T-10MCABLE2Connection cable (10 m/32.8 ft) with black connector to connect a 22-pin MobileView terminal to an IP65 junc tion box.
2711T-15MCABLE2Connection cable (15 m/49.2 ft) with black connector to connect a 22-pin MobileView terminal to an IP65 junc tion box.
2711T-JBIP65DC1
2711T-JBIP65DM1
2711T-JBBKCOVERA back cover accessory plate for the 2711T-JBIP65DC1 and 2711T-JBIP65DM1 junction boxes.
2711T-22JUMPA black, 22-pin bridge connector to bypass E-stop contactors in an IP65 MobileView junction box.
(1)
(1)
A 24V DC powered, IP65 junction box with cord grips, and Box ID and E-stop bypass functionality.
A 24V DC powered, IP65 junction box with M12 On-Machine™ connectors, and Box ID and E-stop bypass functionality.
(1)
(2)
(1) First generation MobileView terminals 2711T-T10G1N1 and 2711T-F10G1N1 can be used with IP65 junction boxes and 22-pin connection cables.
(2) For applications where the customer plans to move one MobileView terminal between many MobileView junction boxes.
Table 21 - For All MobileView Terminals
Cat. No.Description
2711T-BRACKETMounting bracket for stationary operation or to store the terminal.
2711T-VMBRACKETVESA mounting bracket for stationary operation, to store the terminal, or to lock the terminal for security reasons.
96Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 97
SpecificationsAppendix A
Standard and Agency
Certifications
For declarations of conformity, certificates, and other certification details, visit
the Rockwell Automation Product Certifications site at: rok.auto/certifications
RegionStandards Group
AmericasSafetyc-UL-us
State of CaliforniaIn accordance with California USA disclosure regarding any perchlorate content
EuropeEnclosure ratingIP65 per EN 60529
SafetyEN 61131-2 - Programmable Controllers
EMC2014/30/EU
EmissionsEN 61131-2
ImmunityEN 61131-2
REACHRegulation No. 1907/2006 of the European Parliament
RoHSEuropean RoHS 2011/65/EU
WEEEWaste Electrical and Electronic Equipment (WEEE) 2012/19/E
Machinery Directive The product safety functions of the MobileView 2711T series are in conformity
EU battery directive2006/66/EC
Asia
Pacif ic
Product certification China RoHS pollution control logo SJ/T113642006
Regulatory Standard
MobileView terminals:
• UL 508 - Industrial Control Equipment
• UL 1740 - Robotic Equipment
• CSA C22.2 No. 142 - Industrial Control Equipment
• CSA C22.2 No. 142 - Industrial Control Equipment
• CSA Z434 - Robotic Equipment
MobileView terminals:
• EN ISO 13850 - Safety Function
• EN 60204-1 - Safety Function
IP65 junction boxes:
• EN ISO 13850 - Safety Function
• EN 60204-1 - Safety Function
• EN ISO 13849-1 - Safety Function
• EN ISO 10218-1 - Safety Function
• EN 61131-2 - Programmable Controllers
Turkey RoHS (EEE Yönetmeliðine Uygundur. In Conformity with the EEE
Regulation)
with the essential requirements of the Machinery Directive (2006/42/EC)
when installed and maintained in accordance with the instruc tions contained
in the pro duct documentation. The standards referen ced above regarding the
safety function have been applied.
RCM - Australian Radiocommunications Act, compliant with EN61000-6-4
Korean Clause 3, Article 58-2 of Radio Waves Act
(1)
.
(1) Does not apply to 2711T-F10GIN1 and 2711T-T10G1N1 MobileView terminals with gray push buttons.
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201997
Page 98
Appendix ASpecifications
Notes:
98Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
Page 99
Index
C
cables
connection cable
certifications, standard and agency
cleaning the terminal
connection cable
28, 29
87
28, 29
E
enabling switches
control relay
17
F
Firmware Configuration
Main
74
H
handling the terminal 20, 21, 88
hardware description
11
J
junction box
connecting MobileView terminal
wiring diagram
38
36
97
S
Setup menu
Firmware Configuration
Firmware Update
74
58
T
technical support 91
terminal
cleaning
87
connecting to junction box
handling
20, 21, 88
troubleshooting89, 90
troubleshooting operating problems
36
V
virtual key codes, Windows 12
89, 90
K
keypad 12
keypad description
M
mounting bracket
plate dimensions
P
PC card slot
inserting PC card
power supply
17, 44
12
32, 33
13
Rockwell Automation Publication 2711T-UM001E-EN-P - March 201999
Page 100
Index
Notes:
100Rockwell Automation Publication 2711T-UM001E-EN-P - March 2019
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